Proposal for

Executing Employee Satisfaction Survey

At Bry - Air Asia Plants

January , 2013

Value Based Consulting - Create, communicate and Deliver Value1

Value Based Consulting - Create, communicate and Deliver Value

Bry-Air, a Pahwa group company, is a global solution provider for complete environmental control with a specialization in humidity control, dehumidification, drying, storage, preservation, gas phase filtration supported by state-of-the-art facilities, worldwide operations and customers in almost every industry . It is Headquartered in Gurgaon

By objective Bry -Asia Pvt Ltd , desires to undertake a comprehensive Employee Satisfaction Survey for its Plants Executives, Supervisors and Workmen at their Bhiwadi Plant . The current products are of aluminum alloy cylinder heads, cylinder blocks, manifolds, assembled cylinder heads, gears and other critical engine components. The Company is a major supplier of Desiccating and Humidification Equipment and Processes for Primarily the Export Market. It believes in adoption of contemporary Best HR practices to meet the Corporate growth objectives To this end a Employee Satisfaction Survey has been mooted for effective execution a

1

Background

Value Based Consulting - Create, communicate and Deliver Value

Assignment Scope:

3

In line with best HR Practices , Bry Air Asia has requested for a detailed proposal from Value Based Consulting detailing the approach and methodology for conducting this ESS ( Employee Satisfaction Survey ) for the workmen of their several Plants

Purpose being to gather Employee Insights from segmented profile of respondents within the Workmen Group enabling a better understanding of the Motivational factors and needs of their workforce on the Shop floor

The ESS will be conducted in total confidentiality of the Workmen Identity in terms of their inputs and comments

A sample size of 250 Workmen to be interviewed will be jointly decided upon

Based on the findings of the Survey we will develop a HR Strategy for effectively raising the morale of Workmen for greater mutual benefit

Value Based Consulting - Create, communicate and Deliver Value

Task 1:Gathering HR Insights

4

Research Study Goals: Develop and design a Comprehensive Questionnaire for Respondents within

Workmen group for easy Administration at various levels of functionality and departments .This questionnaire will be administered physically and not Electronically or Online

A 15-20 point questionnaire will be administered across various issues relating to Employee Satisfaction at Work .Purpose being to elicit honest and frank opinion of the Employees .

Total Sample size for Survey Analysis:200- 250 Respondents will be chosen across Young , Middle and Elderly Age groups Respondent Demographic Profile identified as Workmen on Shop Floor ,

Support Staff , Operational Staff and other Support functions Sample Survey Questionnaire will be submitted and approved of by CEL before

Start of Assignment Psychographic Data will also be captured across various respondents

Value Based Consulting - Create, Communicate and Deliver Value

Value Based Consulting - Create, communicate and Deliver Value

Task 2: Approach and Methodology

5

Survey will be executed at Shop Floor and cabins of Support Staff across 5 Working days

A basic set of questions comprising the Core Questions related to Satisfaction levels which will be leveraged across Employees will be Captured with appropriate Weight age and Scored priority of key Parameters

Execute Survey through select Work timings and Shifts with Survey Questions as per Sampling Plan

Administer to Corporate HRD Heads and Staff for feedback and Operational Plant Head for individual feedback on Employees

Value Based Consulting - Create, Communicate and Deliver Value

Value Based Consulting - Create, communicate and Deliver Value

Task 3:Survey Construct

6

Develop a one page questionnaire/survey composed of 10-15 key questions with a couple of specific critical data sub-sections to collect data from target segment of Shop Floor personnel on various aspects of Satisfaction levels and parameters and preferences

These surveys will be administered in person to individual staff at shop floor level across grades and sample size determined for each group and sub segment

The sampling of targeted respondents will include Demographic Profiles across segments of Young , Middle Age and Elderly Groups , in the Staff

Survey question categories: 50% Yong staff members, 20% Middle age Groups ,20 % Senior Executives, 10% Open ended Questions common to ALL

End Purpose is to garner Employee Satisfaction level Insights on key parameters of Employee Satisfaction which will form basis for the HR Strategy at those levels

Approx one and one conversations will be conducted over 5 continuous days at Shop floor and premises decided by the Management

Value Based Consulting - Create, communicate and Deliver Value

Value Based Consulting - Create, communicate and Deliver Value

Task 4:Survey Construct contd.

7

Identify and establish the following: What rumors are in the rumor mill? Against what types of organizations should I compare my organization?" Are there any special concerns this business has because of the line of

work? (Safety, ethics, quality, etc.)

What are the perceived benefits included in the HR benefits package?

Core questions necessary for all employees; questions addressing issues such as supervisor fairness, corporate communication, and physical work environment , performance appraisal results, Training, Fairness in Employees Treatment

Normative results against which to benchmark individual organizational results.

identify those areas that are most important (leverage able) to its employees. Leverage analysis provides a way of selecting areas to focus on, by calculating each area's leverage on a "bottom line" measure - overall satisfaction.

Value Based Consulting - Create, communicate and Deliver Value

Value Based Consulting - Create, communicate and Deliver Value

Task 5:Analysis of Findings

8

Cross tabulate data and analyze Questionnaire responses Research and report findings of survey across Employee Respondents ,

Corporate Employees, Cluster Groups and key members of staff at Shop Floor level

Develop a Comparative Graphical and numerical snapshot of Employee Satisfaction levels across segments of employees and across Demographic segments

Identify perceptions of HR Policies adopted by management as impacting Shop Floor personnel

Glean Elements of expectations on HR Policies as desired by Staff at that level and compare with previous expectations

Identify key desired Elements of HR Policies as impacting staff at Shop Floor level perceived and barriers for implementation

Present detailed Report with Cross Tabulated Data with Analysis of Findings using Pivot Tables , Graphs and Charts

Analyze and recommend the next course of action for developing an appropriate HR Policy for staff at Shop floor level

Value Based Consulting - Create, communicate and Deliver Value

Task 6: Handholding and Support

9

Close interaction with Bry air Asia , Management and HR Departments will always be maintained to ensure Plan moves smoothly through Implementation over proposed months

Assistance in selection of appropriate staff for Coordinating the ESAT at Executive level from Client staff will be provided

HR related SOP( Service Operating Procedure) Manuals can also be prepared to ensure work guidelines are well understood if required against separate proposal

Value Based Consulting - Create, communicate and Deliver Value

Credentials:

10

Value Based Consulting is a leading and highly respected strategy consulting firm which delivers Professional Excellence. It comprises an Alliance in Excellence of Professionals with rich Corporate Experience and Professional ethics

Alliance for Excellence partners are people of high integrity. We are dedicated to building client trust and satisfaction through the outcomes we mutually contract to deliver.

Key Team Profiles:

Tapas Kar is the Managing Partner in the Alliance for Excellence, overseeing Client Engagement and Services ,with excellent track record in fulfilment of client needs The ethos of the company is based on professional ethics and prompt fulfilment to client satisfaction.

He holds over 25 yrs of professional experience in Fortune 500 companies with Business and Operational Excellence as their managerial ethos .

Value Based Consulting - Create, communicate and Deliver Value

Credentials: Team Profiles

11

Tapas Kar has hands on Managerial experience in organizations in India and Abroad which are reputed to be Brands in Business Excellence such as Caterpillar Inc , Tata Motors and Deloitte Haskins and Sells and has served as Principal Consultant in FICCI Quality Forum and Retail Consultant to CII

He holds expertise in driving the HR Strategies of Organisations and undertakes Implementable HR Interventions which provide Insights to Top management for developing their Human Capital and resources .He has also assisted in Brand Strategic Initiatives for organizations through comprehensive Interventions geared to improving the Brand Salience and enhance Market presence ,visibility in the Market place.

He has also served in Managerial capacity in the Human Capital Advisory Services of the Top 4 Consulting and Advisory firm Deloitte Haskin and Sells and has undertaken assignments for reputed organizations in India and abroad with a team of professional consultants.

Value Based Consulting - Create, communicate and Deliver Value

Credentials: Team Profiles -2

12

Mr. Rajan Chibbha

Ex-Managing Director, KSA Technopak , Currently MD – Intrim Business Associates. He has over 22 years experience as a line manager with TATAs (starting Eureka Forbes), running a JV with Infosys, teaching at University of Rhode Island USA, and Consulting for A. F. Ferguson & Co.

He has authored the Delta Habit Factored Model for predicting Brand success and also a book published by Penguin - Starting a Successful Business.

Ms. Rashmi Chandra Ex-Associate Director, KSA Technopak Rashmi focuses on HR Strategy and consumer behaviour and has over 13 years Consulting and

behavioural training experience. She has driven projects on Supply Chain for ITC Food, Market Diagnostics for Tata Steel and Launch Of Mother Dairy in Mumbai

Ms Seema Bangia - MBA – Marketing and Finance has 2 years in executing focussed Market Research and providing incisive analysis of findings to help formulate Branding and Marketing Strategies .

Ms Vimmi Chaudry-EMCEE and AN EX-DD/AIR ANNOUNCER WITH 3 YRS+ EXPERIENCE IN Event Management. She has trained at several levels and brings out the best in rendering effective Service at Corporate Level with Customer Experience Enhancement Training Programs

Value Based Consulting - Create, communicate and Deliver Value

Credentials: Team Profiles - 4

13

Tapas Kar is the Managing Partner and CEO of Value Based Consulting , oversees Client Engagement and Effective

Delivery of Consulting Services and has an excellent track record in fulfilment of client needs.

The ethos of the company is based on professional ethics and prompt fulfilment to Client satisfaction and is the working ethos of all the Partners

He holds over 30 yrs of professional experience across Fortune 500 companies with Business and Operational Excellence as their managerial ethos .

He has hands on Managerial experience in organizations in India and Abroad which are reputed to be Brands in Business Excellence such as Caterpillar Inc , Tata Motors and Deloitte Haskins and Sells and has served as Principal Consultant in FICCI Quality Forum and Retail Consultant to CII

He holds expertise in driving the Brand Strategic Initiatives of organizations through comprehensive solutions geared to improving the Brand Salience and the Brand Imagery of your Products and Services.

He has also served in Managerial capacity in the Human Capital Advisory Services of the Top 4 Consulting and Advisory firm Deloitte Haskin and Sells and has undertaken assignments for reputed organizations in India and abroad with a team of professional consultants.

Value Based Consulting - Create, communicate and Deliver Value

Credentials: Team Profiles - 5

14

Mr. Rajan Chibbhha

Ex-Managing Director, KSA Technopak , Currently MD – Intrim Business Associates. He has over 22 years experience as a line manager with TATAs (starting Eureka Forbes), running a JV with Infosys, teaching at University of Rhode Island USA, and consulting for A. F. Ferguson & Co

He has authored the Delta Habit Factored Model for predicting Brand success and also a book published by Penguin - Starting a Successful Business.

Value Based Consulting - Create, communicate and Deliver Value

Credentials: Assignment Case Studies

15

Value Based Consulting Market & HR Interventions - Assignments Executed ITC-Foods Divn( Channel HR Strategy ) , Ebony Retail Holdings ( Position and Location

Strategy ), Godrej ( Job Clarity Report ) DS Group ( Business Plan ) JJ Valaya( Diagnostic Mother Dairy ( Launch In Mumbai ) DSCL( Haryali Launch ) Tata Steel Tata Wiron ( Diagnostic ) El-Kay Furniture( Washington Apples-Commission( Qualitative and Quantitative Study on Imported Apples),

Godrej( Diagnostics and Retail Strategy for Lifespace Hindustan Lever Network ( Consultant Attrition – Diagnostics) ICI( Differentiated Retail Strategy ) ,Reliance Retail ( Retail Strategy for Ahmedabad Stores and

several other assignments )

Value Based Consulting - Create, communicate and Deliver Value

Credentials: Assignment Case Studies

16

Value Based Consulting HR Interventions - Assignments Executed Compensation Survey and Restructuring for the following reputed Organisations: SRF C & B and Restructuring Data Access JJ Valaya - HR Diagnostic British Gas - C & B Godrej Consumer – Job Clarity Tata Wiron ( HR Diagnostic ) Spice Telecom- Competency Mapping Godrej ( Diagnostics and Retail Strategy for Lifespace ) Hindustan Lever Network ( Consultant Attrition – Diagnostics) ICI( Differentiated Retail Strategy ) , Reliance Retail ( Retail Strategy for Ahmedabad Stores and several other assignments

Value Based Consulting - Create, communicate and Deliver Value

Financials

17

Financial Terms

Rs 2.0 Lacs ( Rupees Two Lacs Only )

This price is inclusive of Service tax and Govt duties as applicable

Advance : 30 % against Mandate and Confirmation of

assignment Balance Payment : Against Deliverables and Report Output

Value Based Consulting - Create, communicate and Deliver Value

Contact:

18

Thank You

19