Public Relations (PR)

Jamilah Mansi

If you have heard a negative

media reports regarding the

organization at which you work,

who would you turn this issue to ?

Public Relations

PR in General

PR in Saudi Arabia

PR in Libraries

Public relations is a strategic

communication process that builds

mutually beneficial relationships

between organizations and their

publics.

PR

&

Marketing

Marketing

The process of communicating the value of a product or service to customers, for the purpose of selling that product or service.

Specific public relations disciplines:

Financial public relations

Consumer/lifestyle public relations

Crisis communication

Internal communications

Government relations

Food-centric relations

DPR, BPR or Negative PR

A process of destroying the target's reputation

and/or corporate identity.

DPR, BPR or Negative PR

Weigh your response

Do not hide

Do not threaten or bully

Apologize

Generate positive content where possible

Ask yourself, is this an opportunity?

PR in Saudi Arabia

90% have Public Relation department

Salary

Women departments

Public Relations in Libraries:

Those who already use the Library.

School groups.

The associations.

The general public outside the Library.

Activity

If you were in Financial Public Relations department in a bank, and you have heard a negative media reports regarding the organization at which you work, what would you suggest for this situation?

You are in a Public Relations department in a library, and you have received a case from someone has suffered to altercation with a librarian, what would you do if you were in this situation?

Questions?

Resources :

"What Is Public Relations?" PR Definition: PRSA Official Statement. N.p., 2011. Web. 2014. <http://www.prsa.org/AboutPRSA/PublicRelationsDefined/#.Ux98WdKQZnA>.

Wynne, Robert. "What Does A Public Relations Agency Do?" Forbes. Forbes Magazine, 10 Apr. 2013. Web. 2014. <http://www.forbes.com/sites/robertwynne/2013/04/10/what-does-a-public-relations-agency-do/>.

Pietrzak, Caroline Drahan. "What's the Difference between Marketing and Public Relations? - Koi Communications." Web log post. Koi Communications. N.p., 17 July 2013. Web. 2014. <http://www.koicommunications.com.au/2/post/2013/07/whats-the-difference-between-marketing-and-public-relations.html>.

Crenshaw, Dorothy. "An 8-Step Guide to Managing Negative PR." Entrepreneur. Entrepreneur Media Inc., 25 Nov. 2012. Web. 2014. <http://www.entrepreneur.com/article/225059>.

"Public Relations." Wikipedia. Wikimedia Foundation, n.d. Web. 2014. <http://en.wikipedia.org/wiki/Public_relations>.

"Public Relations (PR) Disciplines." IPR.org.uk. IPR.org.uk, 2012. Web. 2014. <http://www.ipr.org.uk/public-relations-pr-disciplines.html>.

Macnamara, Jim. "School of Journalism and Mass Communication." Aspects on the Role of Public Relations in the Management of Special Libraries: A Case Study of African Institute for Capacity Development (AICAD) Library. N.p., 2005. Web. 2014. <http://journalism.uonbi.ac.ke/node/1216>.