Quality Management

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3Quality Management

Project Quality Management includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which

it was undertaken.

Key Concepts Quality Management Plan to

determine action plan for quality

Audit Checklist to ensure deliverables met quality requirements

Quality Control Measurements to monitor the quality of Project works

Tips

Quality Management Plan Cost Benefit Analysis Quality Checklist Change Requests

4Quality Management8.1 Plan Quality Management—The process of identifying quality requirements and/or standards for theproject and its deliverables and documenting how the project will demonstrate compliance with qualityrequirements.8.2 Perform Quality Assurance—The process of auditing the quality requirements and the results fromquality control measurements to ensure that appropriate quality standards and operational definitionsare used.8.3 Control Quality—The process of monitoring and recording results of executing the quality activitiesto assess performance and recommend necessary changes.These processes interact with each other and with processes in other

58.1 Plan Quality Management

68.2 Perform Quality Assurance

78.3 Control Quality

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