QUICKBORN CONSULTING LLC

© 2017 Copyright QUICKBORN CONSULTING LLC All rights reserved.

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E-mail: [email protected]

.................................................................................................... 2

Introduction ............................................................................................................... 5

Word from the board.................................................................................................. 5

About the company .................................................................................................... 6

Vision ................................................................................................................................ 7

Our values ......................................................................................................................... 8

Our Services ...................................................................................................................... 8

Our offers .......................................................................................................................... 9

Our Expertise .................................................................................................................... 9

Our methodology ........................................................................................................... 11

Change Management ..................................................................................................... 12

Project and Client Management ..................................................................................... 13

Global presence .............................................................................................................. 14

Management .................................................................................................................. 15

Company History ............................................................................................................ 17

Highlights of 2017 ..................................................................................................... 19

VIDEO RELEASED: Oracle RMS V16 Dashboard functionality overview Part 1 and Part 219

VIDEO RELEASED: RTM Landed cost calculation overview ............................................. 20

Having problems managing returns, planning your pre-season and in season financial

performance or serving your customers seamlessly across all channels? ............................. 20

MFP – Oracle financial planning solution overview by Quickborn ................................. 20

Quickborn’s Annual Team Building 2017 ....................................................................... 21

Oracle xStore and commerce omni-channel overview by Quickborn ............................ 22

http://www.qbcs.com/

mailto:[email protected]


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Oracle MOM V16: Trade management intro.................................................................. 23

RPAS V16 overview and key highlights ........................................................................... 23

Quickborn sponsors the Oracle Retail Industry Forum 2017 in Barcelona .................... 23

RMS v16 video series: Item induction overview ............................................................ 24

Quickborn is proud to be a Silver level sponsor of Oracle Industry Connect ................. 25

Return Management within the Omni-channel Customer Experience .......................... 25

Quickborn is a Gold sponsor of the Oracle Retail’s REXx at NRF Retail's Big Show ....... 26

Some of our projects in 2017 .................................................................................... 27

Galeries Lafayette ........................................................................................................... 27

Eram Daily report support .............................................................................................. 28

Auchan ............................................................................................................................ 28

Louis Vuitton ................................................................................................................... 29

Leroy Merlin ................................................................................................................... 29

Primark ........................................................................................................................... 29

Stockmann ...................................................................................................................... 30

Arnotts ............................................................................................................................ 30

Pitta Rosso ...................................................................................................................... 30

Kirkland’s ........................................................................................................................ 30

Customer references ................................................................................................ 32

Galeries Lafayette ........................................................................................................... 32

Arnotts ............................................................................................................................ 37

Peek & Cloppenburg ....................................................................................................... 38

Kirkland’s ........................................................................................................................ 40

Eram Group..................................................................................................................... 41

Metro Group ................................................................................................................... 43

Auchan ............................................................................................................................ 44




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Louis Vuitton ................................................................................................................... 45

True Value ....................................................................................................................... 45

BlueStem Brands ............................................................................................................ 45

Kohl’s .............................................................................................................................. 46

Academy Sports + Outdoors ........................................................................................... 46

Stockmann ...................................................................................................................... 46

Woqod ............................................................................................................................ 47

Benetton ......................................................................................................................... 48

Burlington Coat Factory .................................................................................................. 48

Mexx ............................................................................................................................... 49

Dunnes Stores ................................................................................................................. 51

Karstadt Kompakt ........................................................................................................... 51

Marktkauf ....................................................................................................................... 52

Tesco Central Europe ...................................................................................................... 52

Hugo Boss ....................................................................................................................... 52

Landmark ........................................................................................................................ 53

Konzum ........................................................................................................................... 53

TJX – United Kingdom ..................................................................................................... 53

Eddie Bauer ..................................................................................................................... 54

Vodafone Romania ......................................................................................................... 54

C1000 - Netherlands ....................................................................................................... 54

Contact us ................................................................................................................ 56




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Introduction This statement of activity is a review of calendar year 2017 events, milestones and important announcements. This report is intended to share an understanding of our strategy and our achievements in 2017.

Word from the board Dear Reader,

2017 presented multiple challenges, both external and internal in our industry and organization. Our

priorities have been to identify solutions that best cope with these challenges, then implement these

solutions that turn into advantages we can leverage going forward.

With considerable investment in implementing strategies that drive tighter control of the business and

expand our revenue base, we have been able to achieve growth despite a challenging retail business

environment.

Our core enabler for change has been a multi-level training and an education investment, the company

initiated at the beginning of 2017. Relying on training materials and collaterals from retail industry experts,

partners and peers, our delivery team has invested a significant amount of time in learning new retail

industry best practices, technologies and solutions, including leveraging Oracle’s partner network and retail

learning subscriptions. In parallel, the management team has also engaged in professional development

opportunities, including partnering with Vistage in the UK for C level executive training and peer advisory

board opportunities that have accelerated management best practice learnings dramatically.

As with any investment into the future, returns take time to materialize, however, 2017 has already begun

to show a clearly positive return on our strategic investments that we continue to recognize and further

invest into this year and going forward.

In our service portfolio and delivery activities, we have continued to expand our expertise in Oracle’s solution

set and technologies while expanding our retail business process expertise in parallel. Our engagements

during the year were focused on delivering services and solutions to existing and new customers, partnering

with Oracle and also directly with retail customers as a prime service delivery expert. Some of our bigger

engagements during the year have been at Auchan in France working together with Oracle on the design,

build and delivery of a retail replenishment planning and forecasting solution and working with LVMH in

Paris, France on the ongoing rollout, upgrade and support of their commerce solution.

In 2017 we have started a video channel on YouTube where we publish specific subjects we cover in a video

blog format. During the year we have published 16 videos, with a current subscriber and view count of over




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6000 views from a worldwide audience. With additional channels of communication being implemented for

our subscriber base, our expectation is that our follower count on professional social media platforms will

continue to grow and raise both the reputation and trust in our brand and the value we represent.

In 2018 our focus is on continuing executing the strategies we have initiated in 2017 and growing our

customer base and revenue globally by a minimum of 20%.

Best regards,

Gábor Tőzsér

Founder, CEO

Quickborn Consulting LLC

About the company

Quickborn Consulting provides business consulting, solution implementation, integration, development,

support and hosting services for the retail industry. We advise guide and support retailers on their business

and IT transformation programs to improve their performance and increase their competitiveness.

Quickborn's mission is to drive successful business and IT transformation programs as a specialized partner

for retailers worldwide.

Quickborn Consulting has developed a unique retail expertise by supporting global organizations in all retail

business segments from grocery to high fashion, DIY, electronics, department stores, luxury goods retail, fuel

and convenience in a wide geographical area: Europe, USA, Africa, Middle-East and Asia. Quickborn

Consulting has a local presence in the USA, France, Germany, Hungary, India, Ireland, and Tunisia and is

present globally through its international network.

Since 2003, our deep retail industry business process know-how, best practices, adapted methodology,

proven delivery methods and unparalleled technical expertise have enabled us to deliver our customers the

most adapted solutions and support in the deployment of global retail projects. Our international reach and

diverse resource centers across the Globe enable us to provide our customers with tailored services 24x7.

Quickborn Consulting focuses first and foremost on quality and flexibility. Our lean management structure,

efficient organization and short decision paths ensure that we can react to our customers’ needs quickly and

deliver expected quality in our services. Our vision and strategy are to further sharpen these two key

differentiating factors that make us unique in today’s retail ERP integrator market.




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Despite its lean structure, Quickborn has the capacity to address the entire life cycle of a retail ERP project

from the conceptualization to post go-live support. Our unique approach and methodology especially

designed for small to mid-size retailers enable our projects to complete faster and with a higher probability

of success than traditional project approaches. Our focus on pre-defined business process schemas adopted

for specific channels of retailing combined with our pre-built proof of concept environments allows our

customers to test drive their future system in record time. This is the expertise and skill set Quickborn is

focused on further accentuating and sharpening in order to increase our competitive edge over other service

providers.

We think about consulting services differently, partnering with our clients for the best business results for

our customers. Our ambition is to deliver best practice solutions to our customers efficiently quickly and to

the full satisfaction of our customer’s business objectives.

Quickborn – Light to success.

Vision

Quickborn’s Vision is to be a company that provides its employees with opportunities to grow delivers value

to its clients and engages in social responsibility programs in communities it is based in.

Our success depends on the success of our employees, therefore our first priority is to make our own team

successful. Our team and expertise are our greatest strength; our strict and continuous training program

ensures new team members gain the necessary knowledge to become effective in their roles quickly and

also maintains our specialized expert skill sets for the entire team. Our training program is described below

in more details and is a core asset of our organization and is a key differentiator between Quickborn

Consulting and our market peers. Our Quickborn Academy expands the Oracle Retail ecosystem with new

expert talent. We also provide ample opportunities for our team for career advancement both within specific

career paths through levels that reflect the depth of expertise and seniority in years of experience and also

by providing opportunities to try new paths and explore different opportunities for career advancement.

Providing our team with achievable opportunities to grow ensures our team’s success and in turn the success

of our company.

A successful delivery team brings value to our customers which in effect makes our company as a whole

successful. Through our flexibility and ability to adapt quickly to evolving practices and needs in the retail

space, our organization is able to share modern, current best practices, solutions and services with our

clients. This value in turn makes our customers more happy and successful, driving our business growth

further by referencing new clients and trusting our organization with more assignments, tasks and projects.

Our business conducts itself ethically, responsibly and sustainably. Our organization and teams participate

in various local and global initiatives aimed at reducing the environmental footprint of retail and benefiting




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the communities we live in with our values which we share. Our social and sustainability engagements

provide an important opportunity for our teams and partners to engage and positively impact the future we

will pass on to future generations, let it be pollution, environmental waste or social impact of mass retail

practices that we would like to impact in a positive way.

Our values

Quickborn has a set of core values, principles that reflect the company identity, shape its culture and support

its vision:

o Commitment o Trust o Integrity o Quality o Diversity

Our Services

APPLICATION MANAGEMENT, HOSTING AND SUPPORT - Our application management services teams,

based out of our global offices and on site with client-side engagement teams, secure smooth, continuous

and continued operation of your solutions by hosting and monitoring your solutions 24×7, pro-actively

detecting problems, recommending solutions, resolving issues and applying version upgrades to ensure

current and future business benefit realization.

SOLUTION IMPLEMENTATION AND INTEGRATION - Our expert functional and technical solution

implementation teams work with your business teams on-site and near shore relying on a prototyping

methodology based implementation approach to ensure that all solutions are implemented according to our

three strategic objectives:

• improve your business performance quickly

• with a long term positive impact and

• further opportunities for future improvements.

STRATEGIC BUSINESS CONSULTING - With our business consultant’s extensive retail business process

expertise and experience Quickborn offers consultation services in all areas of retail business activity from

stores to commerce, merchandising to planning and optimization. Our data driven analysis focuses on

identifying current state of business, pain points and improvement opportunities. We focus our

information gathering activities on a pre-defined and controlled number of information sources to limit

draining your valuable time away from business driving activities.

TECHNICAL CONSULTING, AUDITING AND DEVELOPMENT - Relying on our team’s expertise and experience

in technical architecture frameworks, methodologies and tools, we provide consulting on your specific

technology related challenges and needs. We provide audits and assessments about future readiness of




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technical architecture deployed in solution landscapes as well as audits and assessment of system

performance improvement opportunities.

Our offers

OMNI-CHANNEL OPTIMIZATION - Serving customers in an omni-channel world effectively, quickly and with

a high degree of precision is a complex supply chain and logistics challenge, not to mention the need for

accurate and real-time stock on hand and stock movement information.

RETAIL PLANNING PROCESS OPTIMIZATION - Quickborn’s retail planning process optimization offers for

mid-market retailers the ability to drive profitability and customer satisfaction with limited infrastructure

cost and labor investment. Our methodology allows significantly reduced implementation duration without

compromising on quality.

RETURNS MANAGEMENT OPTIMIZATION - We secure fast ROI by implementing needed processes quickly,

based on pre-built templates on cloud hosted solutions.

Our Expertise

Quickborn Consulting has developed a unique retail expertise by working with global organizations in all

retail business segments from grocery to high fashion, DIY, electronics, department stores, luxury goods

retail, and fuel and convenience.

Our business consulting team has best practice retail functional expertise, transformation experience on

end-to-end retail project life cycle (process design, change management, performance optimization), wide

range of retail domain expertise (merchandising, store operations, supply chain, planning, optimization,

forecasting), strong product development expertise (Java, PL/SQL, Spaces, Fusion, OBIEE …) and quality

assurance standards (CMM, Six Sigma …).

We also support our retail customers by developing tools which can be used to evaluate customer data

quality and monitor the customer value add post-implementation such as our RIB and systems monitoring

tool. Our teams also have deep experience with configuring and using a wide range of supporting solutions

used in retail (RIB, AppWorx …).

Our international reach and diverse resource centers across the Globe enable us to provide our customers

with consulting services and documentation in multiple languages and outstanding system monitoring and

24x7 support services. Our application management and support methodology have been proven and

perfected over a decade; our approach allows us to take over the responsibility of retail application

maintenance operations rapidly, cost-efficiently and risk-free.




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As an Oracle Gold certified partner and Oracle Retail prime integrator, Quickborn has specialized

Competence Centers for Oracle Retail Merchandising, Stores, Commerce, Planning and Optimization

solutions. We have an extensive functional process and technical expertise in-house for the Oracle Retail

family of solutions and implement diverse Oracle applications within the same project enabling our retail

customers to have a single point of contact for all Oracle Retail needs.

Areas of expertise:




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Our methodology

Covering the whole project life-cycle, our methodology is based on business and technical Best Practices of

the Retail Industry:

Quickborn utilizes its own implementation methodology that is based on Oracle PJM for OUM methodology

and pre-defined business process rules per retailer segment (grocery, fashion, department store, etc.) for

high quality and fast implementations.

Our approach consists of identifying key business processes and requirements during CRP and proposes pre-

defined process solutions for each process while minimizing the number of customizations and

enhancements. As a result, implementation time is reduced, budgets are lighter and subsequent

maintenance is also cheaper. While we influence customer decisions for business process choice based on

our product implementation experience, the customer has the opportunity to request a different solution

based on an informed decision of its own.

Subsequently our implementation follows OUM conventions with heavy emphasis on change management

and user acceptance of implemented processes and solutions. The ultimate success of the project depends

on business support and acceptance of its delivered solution to operational needs.

Other methodologies, such as Agile and SCRUM are also available and utilized on customer request/best fit

based on needs.




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Change Management

Quickborn change management methodology, on a complete ERP OR retail suite implementation, starts with

implementing planning solutions into the retail organization and managing the adoption of the planning

solutions from Oracle Retail such as Merchandise Financial Planning, Category Management, Assortment

Planning and Store Space Planning. These projects have a quick ROI and engage the strategic divisions of the

retailer which then producing the results of the planning calculations, can justify and drive resulting changes

through the retail organization both in terms of business processes and key performance indicators used to

judge performance.

During execution of the planning output, the change management team focuses on adoption of new

processes and supporting execution and transaction systems, like retail merchandise management system,

sales audit, invoice matching, allocations, point of sale and store systems.

Following the successful adoption of execution systems described above, focus is turned to BI and

Optimization solutions which can further improve precision and efficiency. Such products are Replenishment

Optimization, Price Optimization and Markdown Optimization.

The above change management approach respects the product life cycle constraints of the retailer and

introduces change in harmony with the natural cycle of the retail operations. In case above approach is not

possible due to customer constraints, we can of course adopt above approach to conform to such

constraints.

Quickborn is committed to providing implementations with real business benefit, optimal speed to value,

reduced risk and cost. Our services cover end-to-end retail solution implementation project from solution

design to roll-out and post-implementation support.




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Project and Client Management

Our project team organization is designed to fit most closely with project based engagements that have

clearly defined objectives and timelines (unlike permanently ongoing activities like support projects) and are

scheduled into distinct well isolatable stages which each conform to a typical cascade project flow.

In this project based deployment, control of resources and activities is key to a successful completion. For

this reason we have implemented a strict reporting structure which limits the risk of deviation from

previously agreed plans and timelines and provides the necessary support for securing success of an on time,

on budget and on specification delivery.

Our ground team of consultants consists of technical and business expert resources that possess the

necessary skills and experience to deliver our commitments on the project. This team is typically deployed

onsite in the project due to the high level of interaction with the customer team.

The project manager is tasked with day to day follow up of activities and the teams and is also on site with

the customer to provide an on the ground view to the project director and to the customer’s management

as well. In some cases there may not be a project director on a project depending on the size of the project

and specific customer needs – in this case the project managers report directly to the operations director.

Project directors have the responsibility to overview one or multiple projects and maintain contact with the

project manager on each project. The project director reports to the operations director and escalates issues

as needed. Project directors are typically only on site with the customer on a limited timeframe.

The operations director is the top decision maker in a project engagement and reports and escalates top

level issues directly to the CEO.




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On a typical project our engagement team (excluding remote resources and enhancement development

teams) is matched in structure with a client side team who work together in the project delivery. Each

management layer in the above described structure has a corresponding layer in the client side management

team, where each level manages the teams belonging to them and reporting up in their own structure. Each

level also has joint meeting on a regular basis the frequency and content of which is defined by the stage of

the project and the level of decision making concerned.

Global presence

Quickborn has nine offices in seven countries worldwide:

In the past nine years in its history Quickborn has been growing continuously, not only in the spectrum of

services offered and geographical reach, but also in terms of team size. Our dynamically growing teams in

Bloomington (Minneapolis), Budapest, Eger, Paris, Düsseldorf, Dublin, Bangalore, and Tunis deliver services

efficiently and quickly to our customers and projects both on site and remotely. Our expert consulting

services teams support the implementation and integration of Oracle Retail products and also build any

enhancements required by our clients.

Currently Quickborn is delivering consulting, integration, development, support and hosting services to retail

clients all over the world, including retailers such as Galeries Lafayette, Arnotts, Peek & Cloppenburg, Eram,

Kirkland’s, Auchan, Louis Vuitton and Stockmann. As a Specialized Oracle Retail Partner and as a Gold level

member of the Oracle Partner Network, Quickborn continues to increase its certified know-how, skill set and

experience with Oracle technologies and the growing Oracle Retail product suite.




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Management

Mr. Gábor Tőzsér (founder, president and CEO)

After spending a year studying in the USA as the recipient of a SOROS

Foundation scholarship, Gábor Tőzsér has gone on to complete his university

degree in mathematics and computer science in St. Olaf College, Minnesota,

USA.

Following his university studies Mr. Tőzsér worked at Retek Inc. in Minneapolis,

Minnesota where he had the opportunity to work with the best retail ERP

software vendor in the market. Retek's clients include such leading companies

as TESCO, Hugo Boss, Sainsbury's, Armani, GUCCI and Best Buy.

In 2003 Mr. Tőzsér moved to Retek's European division in Hamburg, Germany where he worked on retail

software integration projects for European clients as an expert retail IT system consultant. At the end of

2003 he founded Quickborn Consulting with an expertise in retail IT, where he continues to work as founder-

president leading Quickborn's service practices.

Ms. Edina Ódor (CFO)

Edina Ódor is a graduate from the University of Szeged, Hungary and a former

recipient of a SOROS Foundation scholarship to Portland State University,

Oregon, USA.

After many years of working for different agencies of the Hungarian

Government Edina established her own accounting and tax consulting firm in

2000 where she provided financial and accounting support to companies of

various size and nationality.

Edina joined Quickborn Consulting in 2006 as an external consultant and became manager of the financial

process management team in August, 2012 and is the Chief Financial Officer for Quickborn Consulting LLC.

Mr. László Boksa (Global Resource Manager, COO)

László Boksa is a graduate from the University of Miskolc, College of

Dunaújváros, Hungary (B.Sc. in Computer Science) and Budapest Business

School, Hungary (B.Sc. in Economics).

László has worked 14 years in the insurance, banking and pensions sector in

different IT positions at AEGON Group. László was IT system analyst, project

manager in the first half of the 2000s. He became project portfolio manager of

local and regional (CEE) business, IT implementation, and integration projects

(Contact Center introduction, legacy system implementation – GraphTalk AIA –

FutureFIRST, Sales application and Sales force system implementations). He contributed to regional

expansions including launching Slovakian, Polish, Romanian and Czech operations. László was the Head of




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IT Department of the AEGON Hungary Pension Fund Management Company between 2005 and 2010. He

was the CIO of AEGON Hungary for two years (2010-2012), leading 5 departments and nearly 100 employees.

Laszlo established his own IT consulting firm in 2012 providing IT consulting services to different businesses.

László joined Quickborn Consulting in March, 2013 as Local Resource Manager and acting Global Resource

Manager.




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Company History

Quickborn Consulting was founded by Mr. Gábor Tőzsér in 2003 in the state of Minnesota, USA using his

know-how and partnerships in the retail IT industry that he has built up over the years working in Europe

and the USA.

Quickborn's wholly owned subsidiaries have been present in Europe in Budapest, Hungary since 2005, Paris

France since 2009, Eger Hungary since 2009, Dublin Ireland since 2010, Düsseldorf, Germany since 2010,

Bangalore, India since 2011, and Tunis, Tunisia since 2014 delivering services to Quickborn's customers

worldwide.

Initially Quickborn's primary product portfolio consisted of implementation services provided to retail clients

on site. Following Oracle's purchase of Retek Inc. and renaming Retek's products to Oracle Retail, Quickborn

Consulting joined the Oracle Partner Network program and continues to perform a large portion of its

services worldwide as a partner of Oracle.

After several successful implementations of Oracle Retail applications in Europe, Quickborn Consulting was

awarded support contracts with key Oracle clients for maintaining all Oracle Retail infrastructures both

onsite and via remote delivery teams.

Acknowledged as an expert specialist in Oracle Retail ERP Suite integration and support services, Quickborn

Consulting extended its scope to answer the Oracle Planning and Optimization Solutions market by building

a specialized Competence Centre and delivery capability in 2010, providing business consulting, application

consulting and configuration, integration and support services for Oracle RPAS-based Planning and

Optimization Solutions.

In 2014, Quickborn invested in building its Oracle Commerce competence and delivery capabilities and set

up an office in Tunisia, located in the country’s capital city, Tunis, to serve the growing need in the European

and world-wide markets.

Today Quickborn provides full spectrum of consulting, integration, support, development and hosting

services for merchandising, store, commerce, supply chain, forecasting, planning and optimization solutions

from its nine offices using key process accelerators such as environment hosting, outsourcing, prototyping,

business process schemas and an accelerated integration implementation methodology. Quickborn

Consulting also develops enhancements and stand-alone solutions for the retail industry.

Among our clients are Galeries Lafayette, Peek & Cloppenburg, Eram, Auchan, Kirkland’s, Adeo, LVMH and

Leroy Merlin.




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Highlights of 2017 In 2017 Quickborn has initiated multiple social engagement campaigns and strategic investments. One part

of our social media engagement campaign is based on our YouTube channel, where we regularly post retail

problem solving/solution videos. Currently we have over 6000 views on these videos and a growing world-

wide subscriber base that we are very proud of and continue to develop. Our highlights for the year include,

among customer successes, projects and internal events, these video stories shared throughout the year.

VIDEO RELEASED: Oracle RMS V16 Dashboard functionality overview Part 1 and Part 2

We are proud to release the 7th video of our V16 Oracle Retail series. This video is about the Oracle Retail

Merchandise System, as you might remember we posted a video about RMS Item Induction functionality,

this time it is about RMS V16 Dashboard functionality. In RMS V16 persona-based dashboards provide the

users with real-time information. Dashboard reports are role based reports highlighting the area of focus for

a user and in-context reports shows on selected screens and provides further information to the task flow

or entity on the screen. It delivers the right information to the right people at the right time so that they can

take action. This not only streamlines processes and reduces costs, but also improves service and gives

organizations a competitive advantage in the marketplace. In this video we will present the built in

dashboard functionality for the Buyer, Data Steward and Inventory Analyst Dashboards.

Take a look at our video here.

We are proud to release the 8th episode in our Oracle Retail V16 features and benefits overview video blog

series. This video covers the Oracle Retail Merchandising System’s dashboard capabilities with a special focus

on the Finance Analyst and Inventory Control Dashboards.




https://www.youtube.com/watch?v=-F3b9FuZW54

https://www.youtube.com/watch?v=P4lfYctBtUg


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VIDEO RELEASED: RTM Landed cost calculation overview

Our latest video shows in more detail how landed cost

calculations are made in Oracle Retail’s Trade Management

solution. In this video we explain conceptually as well as in

our ORTM V16 cloud environment how different costs,

expenses, assessments and up-charges build the estimated

landed cost, which after the importing process is

completed, is compared with the actual landed cost so

accuracy of estimation can be reviewed and controlled.

Actual landed cost is built based on invoices of actual fact costs incurred during the importing process.

Check out our video here.

Having problems managing returns, planning your pre-season and in season financial

performance or serving your customers seamlessly across all channels?

Our pre-packaged offers on optimizing returns management, improving retail planning performance with

cloud planning solutions and increasing customer satisfaction on all channels have been designed for fast

ROI, quick adoption and future flexibility. Our objective is to help your business performance quickly, with a

long term positive impact and further opportunities for future improvements.

We secure fast ROI by implementing needed processes quickly, based on pre-built templates on cloud hosted

solutions.

Our team of experts guide you through the adoption process to ensure business benefits of new processes

and solutions are retained long after the project is completed.

Future process improvements are pre-implemented in all solutions by easily and quickly turning on

additional features and processes as adoption maturity increases. Oracle also invests significant amount of

resources in continuously improving its solutions based on customer feedback and industry best practices

on an ongoing basis.

MFP – Oracle financial planning solution overview by Quickborn

Do you have a problem with creating accurate financial retail plans in a structured way?

Quickborn’s MFP-CS implementation offer for mid-market retailers presents the ability to drive profitability

and customer satisfaction in your retail organization with limited infrastructure cost and labor investment

while achieving better financial planning accuracy both pre and in season.

Our methodology allows significantly reduced implementation duration without compromising on quality.



https://www.youtube.com/watch?v=GLuKzZBk-Ec

https://qbcs.com/wp-content/uploads/2017/08/rmo_flyer_rgb.pdf

https://qbcs.com/wp-content/uploads/2017/08/mfp_cs.pdf


https://qbcs.com/wp-content/uploads/2017/01/successstory_peek_cloppenburg-1.pdf


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If you are interested about how the solution works, what it can offer check out our video or download the

collateral we created bellow.

Quickborn’s Annual Team Building 2017

As part of a long-standing tradition Quickborn has organized its annual team building again last weekend in

Demjén Hungary, hosted by our Eger office and team.

It was a great pleasure to see our colleagues and to take advantage of the opportunity to see everyone face

to face: some of our newer colleagues have met their team members in person for the first time.

We sampled regional wines, shared stories, celebrated successes and enjoyed the off-line setting for the day

in a beautiful winery just to the west of Eger, a mere 1.5 hour drive from our Budapest HQ.

At Quickborn we strongly believe in the importance of meeting all our team members in person regularly

and giving everyone in the team the opportunity to meet their colleagues in person as well. Facilitating closer

collaboration and more efficient communication in cross office project deliveries is an important part of our

success. Our teams are diverse, based in 9 offices, 7 countries and 4 continents, not to mention those

colleagues who are working in remote locations or on client sites.

This annual get-together is an important social event for the company to help strong team cohesion and

share our identity with everyone in our team. We are looking forward to seeing everyone again soon!



https://www.youtube.com/watch?v=cognEVQyvAo




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Oracle xStore and commerce omni-channel overview by Quickborn

Oracle Retail Xstore Point of Service is an integrated point of sale solution that supports business processes

of today’s omni-channel retail landscape efficiently with user friendly process flows and customer friendly

efficiency.

In our video we demonstrate how XStore serves online order put-away by the store staff and customer

pickup in a seamlessly integrated business process from eCommerce through order brokering and in store

steps of efficiently serving the customer with the product they have purchased on-line. See how Oracle

supports retailers in serving customers efficiently, quickly and accurately in an ever more competitive and

customer focused retail landscape.

Check out our video here.

Quickborn's new company introduction video

Our mission is to drive successful business and IT transformation programs as a specialized partner for

retailers worldwide. We think about consulting services differently, committing to the best interests of our

clients. Our ambition is to deliver the most adapted solutions to our customers by efficiently anticipating,

meeting and exceeding their expectations.

If you are interested please take a look at our new Company introduction video to learn more about us.

Oracle MOM V16: Trade Management walkthrough

We are proud to release this 3rd video of our V16 Oracle Retail

series. This video showcases Retail Trade Management

module features including estimate landed cost calculation,

tracking orders, shipments and related documents,

maintaining HTS codes, calculating duties and taxes and

comparing all estimated costs with actual landed cost after the

import process finished.




https://www.youtube.com/watch?v=4Tm1QZB-YrA

https://www.youtube.com/watch?v=0-IDojwAvQw

https://www.youtube.com/watch?v=udlYCjFfScA


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Oracle MOM V16: Trade management intro

Having problems managing import of goods in your retail

operations? Here is a great solution: check out this short

video made by our merchandising consulting team.

Take a look at the video here.

RPAS V16 overview and key highlights

We are proud to release the 2nd video of our v16 Oracle Retail series. This video showcases new RPAS

features including multi-currency/language/VAT planning and multi-level display measures and is produced

by our planning consulting team.


Quickborn sponsors the Oracle Retail Industry Forum 2017 in Barcelona

Quickborn Consulting is sponsoring the Oracle Retail Industry Forum 2017, for the sixth time, in Barcelona,

Spain on September 19-20.

The Oracle Retail Industry Forum 2017 is the chance for the Oracle Retail community to get together to gain

invaluable insight. Hear from leading lights within the industry, experience great brands and learn how

Oracle is supporting modern retail. ORIF enables retailers to connect with their peers in an informative

executive-level networking environment. During the two days at the Renaissance Barcelona Fira Hotel,

Oracle has showcased V16 key features and capabilities, success stories on cloud and a chat bot



https://www.youtube.com/watch?v=sgsqIi4Ni6o

https://www.youtube.com/watch?time_continue=2&v=ZREqehn6F7s


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implementation in the omni-channel solution set.

Customers have also shared their stories of success from

implementation, upgrades and migrations to the cloud in all

areas of the retail business portfolio.

Customers shared their current and recent

implementations, experiences, learnings and advice with

the audience. Representatives of over 60 retailers were

present at the event.

During breaks and in the evening, networking with peers and customers is always a great opportunity to

catch up on latest news, successes and challenges while exchanging ideas and lessons learned. The Oracle

Retail User Group also assembled to introduce new members of the Oracle Retail customer community to

existing customers and to encourage retailers to share their experiences with each other directly.

RMS v16 video series: Item induction overview

We are creating a series of videos showcasing strengths

and features of the V16 release of Oracle Retail

solutions. This first video explains item induction

functionality in the Oracle Retail Merchandise System.

This scenario was built on an internal environment

hosted by Quickborn, created and narrated by our

merchandising consulting team.




https://www.youtube.com/watch?v=66BRwoam5tQ


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Quickborn is proud to be a Silver level sponsor of Oracle Industry Connect

Quickborn is proud to be a Silver level sponsor of Oracle Industry Connect 2017, to take place between

March 21 and 23 in Orlando, Florida. We are looking forward to seeing our customers, prospects and

partners soon!

We will be hosting the Wednesday lunch round table: Return Management within the Omni-channel

Customer Experience – OIC round table discussion – Join us at OIC March 22 in Orlando

Return Management within the Omni-channel Customer Experience

As the retail landscape continues to transform and shift to online commerce in greater proportions than ever

before. Brick and mortar retailers are faced with an unavoidable need to engage the online customer in a

seamlessly integrated customer experience. Among the many challenges present in merchandising in an

omni-channel world, returns management is one key area that must be answered in a cost efficient and

customer friendly manner.

Agenda includes:

• Main reasons of return

• Cost of return

• Prevent returns

• Plan returns

• Make returns a better customer experience

• Turn in-store return into potential revenue

• Reverse Logistics

• Return inventory management




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Quickborn is a Gold sponsor of the Oracle Retail’s REXx at NRF Retail's Big Show

Quickborn Consulting is proud to be a Global Gold Sponsor of the 2017 Oracle Retail’s REX at NRF Retail’s

BIG Show held in NYC. This is a great platform for retail stakeholders to gather, share insights, experience

and learn about the latest trends, solutions and V16 of the Oracle Retail suite. We are looking forward to

meet you and discuss the best cloud options and fastest ROI for your business.

To schedule a meeting with our team at the show, please send us a message on our contact page.




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Some of our projects in 2017

Galeries Lafayette

Quickborn has engaged in 2017 with Galeries Lafayette in supporting all retail IT infrastructure components

and also supporting the business in developing new solutions for retail operations. Our engagements

included a wide range of subjects and business areas ranging from store operations of secure cash

management in the store to enhanced VIP customer relationship management solution for the store staff

and improved HQ ERP solution integration and solution performance enhancement.

Quickborn has built a web application and its integration into Galeries Lafayette’s IT landscape. This web

application controls and drives processes for depositing and withdrawing cash from the cash safes in GL

stores, in order to compare them to income information in Oracle Retail’s ReSa module. Moreover, the

application allows the user to compare and rectify discrepancies between income, recorded by the system

versus cash held in the store by entering the corrected figures while logging an exception report for auditing

purposes. Such corrections are re-introduced in the Oracle Retail solution set as well via automated

integration.

Added value for GL was:

o Enhanced security of cash

o More effective performance of employees by automating the following tasks:

o Interfacing of data with Oracle Retail’s ReSa module

o Preparation and distribution of cash in the store

Quickborn has undertaken a project at GL consisting of automating the process of basket acquisition of VIP guests. The objective is to create a mobile application in which the personal shopper will be able to create and manage the basket of a VIP customer during a shopping visit. Then, when the VIP customer decides to pay, the register will be able to take the content of the created basket to speed up the checkout process.

Quickborn continued to work on the stabilization of the core ERP solutions by analyzing and closing all

remaining open issues from issue tracking systems logged in the past but never closed. Quickborn worked

with the business users, decision makers and managers to prioritize, resolve and close issues that remained

open from the past.

Galeries Lafayette has chosen Quickborn Consulting for the design and implementation of a complete end to end data integration solution for their textile branch. The project aimed at improving data quality by supplementing more attributes at an earlier stage in the integrated information flow and by simplifying the




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functionalities involved. It also allowed Galeries Lafayette to implement a more efficient and pertinent workflow with their suppliers and their new portal. The scope covered Items, Price and Orders.

Eram Daily report support

In 2017 Quickborn Consulting continued to deliver remote support activity to ERAM in Paris, France. Besides correcting system bugs, new system developments and improvements were also delivered to the client. New data injection functionalities have been developed to Eram over the year to make the business processes easier by speeding up the data input methodology, save time, cost and increase efficiency. Quickborn continues to support Eram in its business transformation as its ownership structure is changing.

Auchan

In 2017, Quickborn has delivered multiple projects and supported multiple ongoing activities at Auchan in

Lille, France, both onsite and remotely. Below is a list of some of the initiatives we took part in.

LIP project

Quickborn consulting worked jointly with Oracle Retail Consulting (ORC) to implement the Allocation and

Replenishment solution (a.k.a. LIP) on v16 of the RPAS planning platform for the Textile branch of top French

grocer Auchan. Quickborn was in charge of project management and interface building between RMS and

LIP. We also participated actively in solution design, build and test phases. The constructed solution has been

delivered to Auchan in November 2017 as scheduled and the Go Live with the pilot product category is

planned for early 2018.

Quickborn awarded with application support at Auchan After providing technical assistance for Auchan on their Oracle Retail implementation project during the last two years, Quickborn has been awarded by Auchan a long-term support contract. Quickborn will provide its support services remotely and on-site using its teams in France, Hungary and world-wide. Several ongoing projects are aimed at the stabilization and performance improvement of existing tools and solutions deployed at Auchan and currently used by the business. Quickborn is providing functional, technical and solution architecture consulting services to Auchan for improving performance of these




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specific solutions both in terms of implemented technology and also retail business process.

Louis Vuitton

Quickborn is currently working with a very prestigious client, LVMH, on a release and support of their new

website version, based on the Oracle Commerce ATG platform. The project is delivered in partnership with

Valtech, a French digital marketing and technology consulting company. Our engagement with the project

is delivered purely on-site full time in the client offices in Paris, France. Our collaboration with Valtech is a

strategic long-term initiative, covering an initial 3 year period with a long term strategic partnership in place.

Quickborn ATG experts fulfill more and more roles where their responsibility is more complex – stream lead,

lead ATG technical architect roles.

Leroy Merlin

Leroy Merlin in Moscow has suffered from several high impact problems in the RIB integration of its MOM

platform, slowing business operations of a growing transaction volume to a business-critical level. Quickborn

has been contacted by Leroy Merlin in 2017 to assist in resolving top priority issues in the system. Following

an onsite analysis exercise, all issues were resolved successfully relying on Quickborn’s remote support and

services teams.

Primark

Primark in Dublin, Ireland has been a new customer of Quickborn since 2017, our consulting teams support

Primark in ongoing implementation and operations activities onsite in its headquarters. Our engagement is

ongoing and will continue into 2018 and foreseeably longer as Primark continues to transform its business

and operations onto a new technology platform whose core components are built on the Oracle Retail

solution.




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Stockmann

Quickborn has been involved in Oracle Retail support activities at Stockmann department stores in Finland

for several years. We have continuously delivered bug fixes on the Purchasing and Financial functions

along with supporting the Oracle Retail solution set deployed at the client.

Arnotts

During 2017 Arnotts has shifted to an outsourced solution management structure during its operations

merger with Brown Thomas. Quickborn was an active participant in this transformation project supporting

Arnotts and Brown Thomas in successfully going live on the merged solution platform, along with all the

business specific dashboards and KPI reports Arnotts has been using prior to the merge. Quickborn continues

to support Arnotts and Brown Thomas on an ongoing basis with issue resolution development and

dashboard maintenance.

Pitta Rosso

During the summer of 2017 Quickborn Consulting has started engaging with Pitta Rosso in Italy to perform

analysis and design for the implementation of the Oracle Retail Planning solutions: Merchandise Financial

Planning, Assortment Planning and Allocation and Replenishment solution. The project is currently in its

initial phase expected to continue in the coming year.

Kirkland’s

Quickborn continues to engage with Kirkland’s on both ongoing maintenance and solution management

activities along with project work on various retail solution integration and implementation. Our teams

based in Europe and North America work both remotely and onsite to support day to day operational




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activities and also long-term sustainability initiatives along with a continuous improvement process that is

focused on increasing efficiency and productivity of ongoing support operations on a continuous basis.




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Customer references In the past fifteen years Quickborn Consulting has taken part in several successful large-scale projects.

Quickborn Consulting has been providing high quality expert consulting, integration and support services in

the retail industry for retail companies such as Galeries Lafayette, Arnotts, Hugo Boss, Marktkauf (formerly

called AVA), Tesco, Landmark, Konzum, Dunnes stores, Hertie (formerly called Karstadt Kompakt), Woqod,

Peek & Cloppenburg, Burlington Coat Factory, Media Saturn, Metro Group, Mexx, WE Fashion, Kirkland’s,

Eddie Bauer, TJX, Benetton, Academy Sports + Outdoors, Auchan, Kohl’s, Bluestem Brands, Monoprix, Louis

Vuitton, Primark, Leroy Merlin and Stockmann working together with diverse international teams of

professionals from companies such as Oracle, IBM, CGI, Atos and Accenture.

Galeries Lafayette

A fashion and household name in France, Galeries Lafayette manages more than 500,000 square

meters of store space, including the world’s largest shoe department at its flagship store Galeries

Lafayette Paris Haussmann, across its 62 department stores in France and Berlin Germany. Galeries

Lafayette is a French department store icon expressing contemporary trends through a constantly

renewed selection of brands, ranging from the highly affordable to the most prestigious.

Quickborn Consulting has worked together in close partnership with Galeries Lafayette since several

years providing consulting, implementation, integration, and application maintenance and support

services for Oracle Retail applications, as well as custom solution development services.

Quickborn Consulting was a key player in the successful Oracle Retail suite implementation at

Galeries Lafayette called project Program ONE by providing extensive expert services for the

implementation of Oracle Retail Merchandising, Store Inventory Management, Price Management,

Invoice Matching, Sales Audit, Allocations and Data Warehouse. Quickborn played on integral role in

providing the necessary skill set, know-how and experience with its onsite team of 15+ resources

together a remote development and support team of 10+ resources partnering with Oracle who

provided project management and remote product support.

After three years of planning, enhancement development, integration and testing, Galeries Lafayette

together with the Quickborn team successfully completed the roll out of all Oracle Retail modules in

the project.




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Following the successful go live and roll out of the new retail ERP solution, Galeries Lafayette awarded

Quickborn all application maintenance support contracts for Oracle Retail products in production at

the customer, covering 24x7 services to monitor batch, RIB and operations of all Oracle Retail

applications, incident detection and recovery services, and providing system fixes and enhancements

including performance enhancements.

Utilizing Quickborn’s proven Application Maintenance Outsourcing model, Quickborn Consulting

provides vital services to Galeries Lafayette; having reliable technology and skilled team ensuring the

reliability and performance of all their Oracle Retail applications in their department stores in France

and Germany.

As a prime partner for the GlobalONE project at Galeries Lafayette in 2009, Quickborn Consulting led

the project during which the previous legacy system was replaced in Galeries Lafayette’s German

headquarters and in the Berlin department store by Oracle Retail applications. Quickborn led the

project with Galeries Lafayette IT department and supported all the steps of this implementation

from the design to the roll out in 9 months, thanks to the Quickborn Consulting Oracle Retail Fast

Track Implementation Approach. All the modules of Oracle Retail ERP software were deployed.

In addition of transforming and optimizing the entire value chain of Galeries Lafayette Germany

deploying the retail cost method, Quickborn Consulting succeeded in merging two different business

models into one single Oracle Retail instance, unified workflow and system in a multinational

environment.




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In 2012 Quickborn Consulting was also selected by Galeries Lafayette to monitor and maintain non-

production environments and additional non-Oracle Retail modules (connexes) in-house.

During the same year, Quickborn’s partnership with Galeries Lafayette evolved in a broader retail

support and delivery. Quickborn Consulting was chosen by Galeries Lafayette to implement a custom

online Web Java application for managing the VIP customers of Galeries Lafayette. Quickborn

delivered the requested online module in three months, including designing, building, testing and

supporting the delivered solution, which was written in Java for the web.

Quickborn also supported locally in France the multi-channel project of Galeries Lafayette, delivering

integration modules for Oracle Endeca and Hybris.

Starting the year 2013, Quickborn Consulting LLC was awarded the development, implementation

and integration of the Depreciation Simulation solution at Galeries Lafayette. The proposed solution

was implemented on the Oracle Retail Predictive Application Server (RPAS) platform, as successfully

suggested and proven by Quickborn to Galeries Lafayette as the best platform of choice for planning

tasks, due to its versatility, speed and efficiency.

Quickborn provided the financial business team in Galeries Lafayette a solution, called DEPREC, a fully

automated RPAS (Oracle Retail Predicative Application Server) based application which allows

Galeries Lafayette to calculate inventory depreciation amounts in the company month by month

using different scenarios to model future depreciation. Besides this main function, this multi-user

application includes other features covering all the functional requirements expressed by Galeries

Lafayette.

The main added value of this application has been to help Galeries Lafayette saving time and effort

in the depreciation calculation process. Before the solution implementation this task used to require

up to 2 days per month for monthly depreciation calculation and over 8 days each year for the sales

at loss calculation and consolidation. Also the heavy use of Excel posed a high risk of data entry errors

affecting the results and creating even more work to be controlled in multiple steps.

Since the implementation of the DEPREC solution, the depreciation calculation is fully automated and

requires 2 hours each first day of the month to be performed. Same improvement was made for the

sales at loss calculation. Since using DEPREC manual data entry and manipulation entries decreased

by 98.7% and the accounting team could spend their time on more valuable activities and actions in

the organization. In 2015 Quickborn has upgraded the DEPREC solution to the latest RPAS platform

from Oracle in record time and with no regression issues causing delays or disruptions in the

performance of the solution.




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In 2013, Galeries Lafayette chose Quickborn Consulting as a prime consulting and integration partner

on their Oracle Retail V13 system implementation project for grocery business, called AROME, and

the project went live successfully in 2014. Quickborn led the build and integration phase of this

implementation project and supported Galeries Lafayette in all the steps of the project from design

to solution deployment. The Oracle Retail Suite application modules deployed included Oracle Retail

Merchandising System (RMS), Oracle Retail Price Management (RPM), Oracle Retail Allocation (Alloc),

Oracle Retail Store Inventory Management (SIM) and Oracle Retail Integration Bus (RIB).

The implementation was delivered jointly by Quickborn Consulting and Oracle Consulting, and

throughout the project Oracle maintained a role ensuring that the solution was implemented as

architected and designed. The objective of this approach was to minimize risk and complexity of the

project and to respect the short integration deadline set by the client.

The primary objectives of the “AROME Project” were:

o the back office operations of Lafayette Gourmet and Restauration stores into the same

merchandise platform as the rest of the Group Galeries Lafayette by the end of the year 2014

o Renovating all the back office applications and hardware of the grocery stores

o Updating to the latest version of the Oracle Retail Suite for the grocery business

The main challenge of the project was that due to new requirements vital to the business, the scope

was changed during the build phase. However, the deadline for the Go Live remained the same as

the deployment was tied to the physical opening of the Galeries Lafayette’s Paris Haussmann grocery

store. Synchronizing these two enabled to limit the change management impact to the end users. As

the project scope remarkably increased and new activities were integrated under the same planning,

it meant working against very tight deadlines implementing a lot of applications in a record time. And

in parallel, ensuring smooth integration of the coexisting Oracle Retail system versions used for

Galeries Lafayette’s food (V13) and non-food businesses (V11). Quickborn successfully overcame

these challenges thanks to its high level of functional and technical expertise and an effective

collaboration with the client's business side, already experienced with Oracle Retail application

implementations.

From a strategic perspective this implementation had several benefits for Galeries Lafayette:

o Allowing Galeries Lafayette to manage all its items and stores in its own IT systems, providing

a common merchandising system platform both for its food and non-food activities

o Providing expanded capability available to users focused on the food stores (break-to-sell,

build-to-sell, packs, catchweight, etc.)

o Enabling key pillars for growth such as franchisee, multi-channel and internationalization




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o Lowering TCO (total cost of ownership) for system support and maintenance

o Providing new functionality, updated processes, and optimal speed to value.

In 2014, Quickborn supported Galeries Lafayette in its “stock mutualisé” project involving

eCommerce, Oracle Retail Merchandising system and certain legacy web applications. Quickborn was

in charge of providing project management services and assistance in functional specifications and

integration, Allocation development, organizing the UAT and supporting the integration phase of the

project.

The objectives of the project were to:

o Support the growth of ecommerce offer through a mutualization of logistic resources

o Ensure the stock availability on each channel

o Secure a budgeted income on each channel

o Optimize stock level in warehouse

o Improve GL.com integration in corporate process

o Reduce logistic costs for customer orders

The “stock mutualisé” project went live successfully thanks to the high quality integration effort of

the Quickborn team.

In 2015 Quickborn has undertaken several additional projects in Galeries Lafayette all in the areas of

process automation and paperless business process, allowing employees to work more effectively

and without the use of paper copies of information, using only hand-held devices and software

solutions that integrate all necessary sources of data to allow the user to perform their tasks more

efficiently and quickly.

Quickborn continues to work with Galeries Lafayette providing support for the ensemble of Oracle

Retail Applications in production, and any other specific developments undertaken by the business.

Reference visits and customer testimonials regarding Quickborn’s performance in these projects and

all other engagements with Galeries Lafayette can be organized upon request.




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Arnotts

Tracing its roots back to 1843 Arnotts is Ireland's oldest department store. Now as a result of recent

extension and redevelopment it is also Ireland's largest department store with a selling area of some

300,000 square feet. Its present size sees it ranked in the top five stores in Britain and Ireland.

Quickborn Consulting has worked together in close partnership with Arnotts since several years

providing application maintenance and support services for Oracle Retail, building enhancements,

providing operational support 24 x 7 for the RIB and batch technology components and maintaining

full integrity of the systems in production at Arnotts department stores.

In 2004, Quickborn Consulting supported Arnotts’ implementation and integration project of the

Oracle Retail product suite, including merchandising, sales audit, invoice matching, store systems,

price management, warehouse management and BI, alongside with Oracle and other integration

partners.

Quickborn Consulting was named as the IT support vendor by the Irish Independent in an article

describing Arnotts' IT project for Oracle Retail and Oracle Financials.

Following a record short implementation time of less than a year for the entire Oracle Retail product

suite, Quickborn was awarded the full application maintenance support contract for all Oracle Retail

applications in production at Arnotts, including the application maintenance and support for all

Oracle Retail products and also providing operational support 24 x 7 for the RIB and batch technology

components on AppWorx (UC4).

Since then Quickborn has developed several enhancements such as a ‘Wedding list’, a custom

enhancement to improve shopping experience with scanning item barcodes only via handheld

device, and thus reducing the total shopping time and giving the customer the flexibility to modify

the list of items at the end of the shopping journey. Quickborn has also supported the Go Live of the

‘Arnotts Card’ program.

Quickborn continues to work with Arnotts in Ireland delivering daily dedicated support, monitoring

and regular support services, including development of enhancements to the Oracle Retail systems

deployed at the client.

The greatest challenge in maintaining systems over such a long period of time is to continuously adapt

to the changing circumstances which are inherent and necessary in the world of IT and which have

also been influenced by the changing economic circumstances globally. Our greatest achievement

with our services to Arnotts is that despite changing circumstances and times, Quickborn Consulting




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continues to adapt to new needs and requirements and continues to successfully serve Arnotts as a

partner and service provider.

Leading department store retailers like Arnotts are focused on achieving the right balance of long-

term operational excellence and cost reduction. Utilizing Quickborn’s proven Application

Maintenance Outsourcing model we provide vital services to Arnotts; having reliable technology and

skilled team ensuring the reliability and performance of all their Oracle Retail applications in their

department stores.

Reference visits and customer testimonials regarding Quickborn’s performance at Arnotts project can

be organized upon request.

Peek & Cloppenburg

Peek & Cloppenburg is an international chain of fashion department stores in several countries in

Western and Central Eastern Europe. Peek & Cloppenburg is headquartered in Düsseldorf, Germany

and Hamburg, Germany.

Peek & Cloppenburg has been working since several years with Quickborn to implement Oracle Retail

planning and optimization solutions, such as Oracle Merchandise Financial Planning (MFP),

Assortment Planning (AP), Size Profile Optimization (SPO) and Retail Demand Forecasting (RDF), and

several custom planning solution implementation projects.

In 2010, Quickborn Consulting LLC was chosen by Peek & Cloppenburg to integrate, configure and

support their financial planning solution on the latest version of the RPAS platform with Fusion client.

Quickborn was driving one of the first Fusion based deployments on the Oracle Retail planning

solution. Quickborn Consulting supported Peek & Cloppenburg in the implementation of the Oracle

RPAS (Retail Predictive Application Server) platform and Oracle Merchandise Financial Planning and

Retail Demand Forecasting solutions utilizing its business consulting and remote configuration

practices. The project was completed in less than six months from project start to Go-Live for the

satisfaction of Peek & Cloppenburg and its end users.




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The key achievements of the project:

o Improved performance of merchandise financial planning processes and aligned strategic

decisions having one common understanding and view for all business in terms of

merchandise targets, limits, suppliers, brands, articles, and assortment.

o Modernized infrastructure and system architecture: Peek & Cloppenburg’s old legacy system

was replaced by Oracle RPAS platform running on Linux virtual servers.

o Next generation execution of operations: the new platform supports a Fusion-technology

based GUI, a web-browser enabled graphical user interface with state-of-the art Fusion client

look and feel for the users – a key decision-driving factor for the business users.

o Automatically generated demand forecast provided to users for the pre-season planning

review performed by buyers, providing guidance in the coming season’s total demand and

curve in the highly volatile fashion market.

In 2012, Peek & Cloppenburg chose Quickborn to implement the Oracle Retail Assortment Planning

solution. Following an analysis phase performed jointly with Oracle Retail Consulting and Peek and

Cloppenburg, Quickborn completed the technical design and implementation of the solution.

Quickborn was also working together with Oracle on delivering the latest version of Size Profile

Optimization at Peek and Cloppenburg; this project being of strategic importance since it was the

first implementation of the new version of Oracle Retail Size Profile Optimization world-wide.

The rollout was successfully finalized and as a continuation of this project Peek & Cloppenburg

worked with Quickborn to build a Java based desktop software solution designed on a client-server

architecture which allows business users to modify assortment plans off-line and re-synchronize such

assortment plans with the Oracle Retail Assortment Planning solution when the client is on-line again.

This solution was developed jointly with Peek and Cloppenburg and delivered in late 2014.

Quickborn also continues to support the Peek and Cloppenburg’s Oracle Merchandise Financial

Planning, Assortment Planning, Size Profile Optimization and Retail Demand Forecasting solutions in

place.

Reference visits and customer testimonials regarding Quickborn’s performance in this project and all

other engagements with Peek & Cloppenburg can be organized upon request.




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Kirkland’s

Kirkland's is a leading specialty retailer in the United States with over 320 stores occupying 35

states and consistently growing. Kirkland's was co-founded in 1966 by current Chairman Emeritus,

Carl Kirkland when the first store was opened in Jackson, Tennessee. Kirkland’s stores present a

broad selection of distinctive merchandise, including framed art, mirrors, candles, lamps, picture

frames, accent rugs, garden accessories and artificial floral products, and also an extensive

assortment of holiday merchandise and gifts.

In 2012, Quickborn supported Kirkland’s in integrating Oracle Retail Integration Bus (RIB) V13 to

several legacy systems and external ERP applications with Oracle Retail Merchandising System (RMS)

v13 via a custom designed and built flat file integration solution. Quickborn built remotely multiple

special adapters for RIB 13 enabling Kirkland’s to seamlessly integrate their legacy and external ERP

solutions with Oracle RMS V13.

Quickborn developed for Kirkland’s a packaged plugin Oracle Retail Integration Bus (RIB) Integration

solution allowing the customer to integrate flat file messages to the RIB. The solution consisted of a

special adapter for RIB V13 enabling seamless integration with Oracle Retail Merchandising System

(RMS) V13, Oracle Retail Integration Bus (RIB) and the customer’s other Enterprise Resource Planning

applications and legacy systems.

Integrating RIB with legacy systems and external ERP solutions can be challenging, requiring very

specific Oracle Retail domain knowhow and technical expertise in the Oracle Retail Integration Bus.

Quickborn worked with Kirkland’s to simplify this process and built a packaged plugin solution

allowing to significantly decrease the implementation time of legacy integrated RIB.

Following the successful delivery of Oracle Retail Integration Bus related developments; Quickborn

Consulting was awarded the Oracle Retail application management and support services at Kirkland’s

in 2012. Quickborn provides support for the ensemble of Oracle Retail Applications in production at

Kirkland’s, including Oracle Retail Merchandising System (ORMS), Oracle Retail Sales Audit (OReSA),

Oracle Retail Price Management (ORPM) and Oracle Retail Integration Bus (RIB). The support services

provided by Quickborn cover 24/7 monitoring, incident detection and recovery services for Oracle

Retail module operations, and providing system fixes and enhancements including performance

enhancements.

In 2013, after successfully providing application monitoring, maintenance and support services at

Kirkland’s for a year, Quickborn took over support for Oracle Retail planning applications




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implemented in Kirkland’s, namely Oracle Merchandise Financial Planning and Assortment Planning

and Item Planning applications.

In 2014 Quickborn enlarged its engagement at Kirkland’s to enhance their Oracle Retail Planning

applications. Quickborn worked with Kirkland’s to provide business processes suggestions, such as

the best practice management of carryover items, as well as making changes to the configuration

and the infrastructure to implement those suggestions. Quickborn also provided enhancements

designed to accelerate the performance of the applications.


all other engagements with Kirkland’s can be organized upon request.

Eram Group

Eram Group, founded in 1927, is one of Europe's leading retailers of footwear and clothing, and the

leading French shoe manufacturer. With more than 1500 stores throughout Europe and revenues of

1,645 Billion Euros, Eram designs and distributes its products through fashion retail brands such as

Eram, Texto, France Arno, Heyraud, Bocage, TBS, Gémo, Tati, Fabio Lucci and Giga Store. Read more

about Groupe Eram at: www.eram.eu

In 2012, Quickborn Consulting was chosen by Eram Group, a leading European clothing and footwear

retailer, to provide application maintenance and support services for the ensemble of Oracle Retail

Applications in production. Quickborn had been previously supporting Eram by providing business

assistance and enhancements development for their Oracle Retail Warehouse Management System.

Quickborn provides support for Oracle Retail Merchandising System (ORMS), Oracle Retail Trade

Management (ORTM), Oracle Retail Warehouse Management System (ORWMS) and Oracle Retail




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Integration Bus (RIB), among others, covering incident detection and solving, issues handling, system

fixes, recovery services and application enhancements including performance enhancements.

In addition to Oracle Retail application management and support services, Quickborn is providing

Eram extensive business/functional consulting services, development of new functionalities to their

current business processes and intervention on legacy applications. Quickborn has involved in

projects such as a full solution build for Export stores, revision of purge management process and re-

building sales integration in Oracle Retail Merchandising System.

In 2014 ERAM also signed a new contract with Quickborn to integrate their new WMS System

(Manhattan) with their Oracle Retail Merchandising Suite, the project took place in 2015:

Quickborn supports Agora, subsidiary of Eram Group, in its Warehouse Management System

integration with Oracle Retail Merchandising System

Quickborn Consulting was chosen by Eram Group, a leading European footwear and clothing

retailer as a prime integrator partner to support its Oracle Retail Merchandising System integration

to Manhattan. The system went successfully live in May 2015.

The objective of the project was to put in place simple, solid and efficient processes enabling Eram

to harmonize the logistic processes in its two warehouses, and to improve traceability. Moreover,

Eram needed to accelerate certain logistic flows and increase inventory turns by reorganizing the

physical locations of the merchandise and improving Cross-Docking.

The project consisted of an integration between Oracle Retail Merchandising System and

Manhattan warehouse management system. Quickborn led this part of the project, in charge of the

integration, building the interfaces as well as of providing the required project management

expertise and functional knowhow of the Oracle Retail system. Quickborn also continues to support

the Oracle Retail Merchandising System in production at Eram.

The main challenge of the project was assessing the different warehouse management related

business strategies, the specific terminology and processes of each system (Oracle/Manhattan),

and analyzing their impacts and risks.

As an immediate result of the project after the successful go-live in May 2015, Eram has seen an

improvement in the management of its logistic processes, since the status of merchandise under

preparation is visualized in the host system. In the long run, the new solution will enable Eram to

increase its inventory turns and improve traceability throughout the supply chain.




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“We chose Quickborn, because they have a deep functional and technical knowhow of the Oracle

Retail Merchandising System, and the Oracle Retail Integration Bus. We had our hands full with

training the users of our new warehouse management system and needed a partner like Quickborn

to support us in managing the integration part of the project and in providing the required vision in

terms of anticipating risks and analyzing any impacts to the system.”, said Thomas Lebrun, IT

Director of Agora Distribution. “We have been working with Quickborn Consulting since several

years now and their team has proven to be a highly talented, flexible and engaged team of experts.”

About Eram Group: Groupe Eram, founded in 1927, is one of Europe's leading retailers of footwear

and clothing, and the leading French shoe manufacturer. With 1528 stores throughout Europe and

revenues of 1,645 Billion Euros, Eram designs and distributes its products through fashion retail

brands such as Eram, Heyraud, Bocage, Texto, TBS, Gémo, Tati, Parade, Staggy, and Mellow Yellow.

Read more about Groupe Eram at: www.eram.eu


all other engagements with Eram can be organized upon request.

Metro Group

Metro Group is one of the most important international retailing companies: with 63 billion revenues

in 2014, of which 37.6 billion abroad, 250,000 employees around the world stand for added value for

customers, passion and state-of-the-art retailing. The Group has a clear portfolio with METRO AG at

the top as the strategic management holding company. The operative business is divided into the

business segments of wholesale, food retail, non-food specialty stores and department stores. The

portfolio of sales brands offers a wide range of services for private and commercial customers: Metro

Cash & Carry, Real hypermarkets, Media Markt and Saturn electronic retail chains, Galeria Kaufhof

department stores and Metro Properties.

In 2012, Quickborn Consulting supported Oracle in providing technical services related to Metro

Group’s Markdown Optimization (MDO) solution implementation project. Quickborn worked

together with Oracle Retail implementing MDO-COE solutions in Russia, ensuring that all

optimizations run and resulting recommendations are produced automatically and correctly for

Metro to further optimize their stock clearance strategies for seasonal items in their merchandise.



http://www.eram.eu/


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In 2014 Quickborn was awarded with the world-wide Markdown Optimization (MDO) rollout project

at Metro AG in Germany. The objective of the project was to ensure that Country Level markdown

recommendations are handled in a fully standardized way based on country specific business rules

and sophisticated historical data analysis. Following the analysis of the Russian instance of MDO the

implementation of MDO on RPAS Fusion based client is to be done for Poland, and then further

countries worldwide. Another project stream consisted of re-analyzing historical data for the Russian

users of MDO at Metro to provide an updated set of rules and parameters to the client. This step is

needed to ensure that the solution continues to perform its analysis accurately, and is commonly

termed an APC (Advanced Parametric Calculation) refresh.

Auchan

Auchan is the 2nd largest French food retailer and the 11th largest food retailer in the world present

in 15 countries in Europe, Middle-East, Africa and Asia. Auchan develops its activities through its core

businesses: hypermarkets, supermarkets, real estate, banking, e-commerce and e-drive. Auchan

operates a store network of 774 fully-consolidated hypermarkets and 817 supermarkets, 362

shopping centers, 7.6 million Oney Banque Accord customers and 15.2 million customers for e-

commerce, e-drive and related activities.

Since 2013, Quickborn Consulting has supported Auchan by providing technical expertise and

integration assistance in its Oracle Retail suite implementation project for non-food international

activity. Quickborn has been working with Auchan in several expertise areas, such as on BI Publisher

Reports specification and build, configuration of the logs and user access management between

Oracle Retail Merchandising System and BI publisher, providing functional expertise and building

data queries for the reporting tool. A controlled Go-live was achieved in November and further major

steps of delivery are planned in 2015.




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Louis Vuitton

Quickborn is working with a very prestigious client, Louis Vuitton, on the release and support of their

latest website version based on Oracle Commerce ATG platform. The project is delivered in

partnership with Valtech, a French digital marketing and technology consulting company. Our

engagement with the project is delivered purely on-site full time in the client offices in Paris, France.

Our collaboration with Valtech is a strategic long term initiative covering an initial 3 year period with

a long term strategic partnership in place.

True Value

Quickborn is delivering several consulting, support, development and design services to True Value,

a co-operative of independent retailers operating DIY and specialty retail stores and wholesale in the

United States and around the globe HQd in Chicago, IL. Quickborn’s engagement is focused on the

Oracle Retail components, however our integration work includes Riversand and PIM and several

layers of mainstream integration technologies such as EdgeNet. Quickborn is delivering services

utilizing both its US and European resources near shore and on shore in parallel.

BlueStem Brands

Quickborn has entered into a new engagement with a new client, Bluestem Brands, Inc. –

headquartered in suburban Minneapolis and the parent company of 16 fast-growing eCommerce

retail brands. The client has requested Quickborn to provide training for the Oracle Retail planning

applications and the RPAS platform which was delivered with a high degree of satisfaction and

recognition from the client.




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Kohl’s

Quickborn has been engaged to assist Accenture with the implementation of Assortment and Item

Planning at Kohl’s, based out of Milwaukee Wisconsin. Quickborn had a team of six consultants

engaged in the effort at Kohl’s both on-site and near shore. Our consultants were performing

functional designs, technical designs, configuration, development and support duties as required.

Assortment Planning Release 1 went live in August as scheduled. Item Planning and Assortment

Planning Release 2 went live in 2016 as planned.

Academy Sports + Outdoors

Academy Sports + Outdoors is a Houston Texas-based premier sports, outdoor and lifestyle retailer

operating over 175 stores throughout United States. Academy Sports + Outdoors offers a broad

assortment of quality hunting, fishing, and camping equipment and gear along with sports and leisure

products, footwear, apparel and much more.

Since 2013, Quickborn has worked with Academy Sports + Outdoors to support their Oracle RIB

integration efforts on-site and remotely during and after the implementation of Oracle Retail V13

merchandising system. Quickborn also provides managed services for Oracle Retail Integration Bus

and other Oracle Retail Merchandising System modules.

Stockmann

Stockmann, a Finnish department store and fashion retail chain with over 700 stores in 16 countries,

has selected Quickborn as a partner for Oracle Retail support, to provide various types of solution

support for their Oracle Retail modules. Quickborn’s first project assignment was to provide technical

assistance for Stockmann’s warehouse management integration effort which was successfully

completed in 2014.




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Following this successful project, Stockmann awarded Quickborn with a new integration project,

providing expertise to integrate Oracle Retail Merchandising System to one of their legacy systems.

Quickborn is also helping Stockmann in fixing various Oracle Retail related ad-hoc issues. In the near

future, Quickborn’s assistance will be required in many more areas, improving the efficiency of the

systems in place as well as further Oracle Retail systems integration and support activities including

upgrading the Oracle Retail solution set.

Stockmann is a strategic customer for Quickborn, because it represents our first customer reference

in the Nordics.

Woqod

Qatar Fuel "WOQOD" is a downstream oil marketing company whose main business activity include

Service stations, Fuels distribution, LPG, Ship to Ship bunkering, Bitumen distribution and WOQOD

banded lubricants. 2009 revenues reached 7.5 billion QR, making Woqod one of the top fuel pump

chains in the region.

Quickborn Consulting supported Qatar Fuel Woqod by integrating the Oracle Retail Point-of-Service

into the Woqod environment. Woqod is using Quickborn’s DOMS-ORPOS integration platform and is

also receiving key enhancements for the Oracle Retail POS from Quickborn Consulting as part of their

implementation of the Oracle Retail product suite.

Woqod is using Quickborn’s POS for Fuel and Convenience ORPOS-DOMS integration platform and is

also receiving key enhancements for the Oracle Retail POS from Quickborn Consulting as part of their

implementation of the Oracle Retail product suite. The Quickborn POS for Fuel and Convenience

solution offers full integration and data integrity between Oracle Retail and DOMS forecourt

controllers enabling Woqod to deploy Oracle Retail POS to its whole Fuel and Convenience stations

network in Qatar.




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Benetton

Benetton Group is present in 120 countries around the world. Its core business is clothing: a group

with a strong Italian character whose style, quality and passion are clearly seen in its brands, the

casual United Colors of Benetton, fashion oriented Sisley, Playlife leisurewear and Killer Loop

streetwear. The Group produces around 150 million garments every year. Its retail network of 5,000

contemporary stores around the world offers high quality customer services and generates a total

turnover of over 1.9 billion euro.

Quickborn together with Oracle provided a study of Benetton's current and planned architectural

landscape for its Oracle Retail solutions including merchandising, store inventory management,

planning and the integration bus to better support Benetton's future retail infrastructure on a global

level.

Quickborn provided Benetton with a custom enhancement for the Oracle Merchandise Financial

Planning solution (MFP) implemented at the client headquarters in Treviso, Italy. In parallel,

Quickborn worked with Benetton providing technical services in the area of Oracle RPAS

configuration, enhancement and support.

Quickborn also provided an analysis and estimate for Benetton’s POS version upgrade from Oracle

V11 to V13. The biggest challenge was to build a sufficiently robust approach that included all world-

wide POS locations in a homogenous system design. In the European marketplace an additional

challenge was to comply with various fiscal regulations and rules for fiscal and tax compliance in POS

systems.

Burlington Coat Factory

Boston Burlington Coat Factory is a Philadelphia based leading off-price apparel and home product

retailer in the United States. Burlington Coat Factory operates over 470 stores in 44 states and Puerto

Rico, providing a large assortment of current, high-quality, designer and name-brand merchandise at

up to 70% off department store prices.

Quickborn supported the Burlington Coat Factory Oracle Retail Integration project. Quickborn

technical resource was working both onsite and remotely for several months providing services




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related to Oracle Retail Integration Bus V13. After the project went live in June 2011, Quickborn

provided post go-live support remotely.

Mexx

In 2012, Quickborn Consulting LLC was chosen by an international fashion retailer to implement the

Oracle Retail Clearance Optimization Engine (COE) at the retailer’s stores in Europe and in Canada. In

the first phase completed in December 2012, Quickborn Consulting successfully implemented the

Oracle Retail Clearance Optimization Engine (COE) at the stores in Germany, Netherlands and

Belgium – accounting for some 80% of the revenues – in a record time of 4 months.

This implementation enabled the retailer to take more timely markdowns at a more detailed level

resulting in better turnover and increased margins, while not compromising business process

efficiency. The Clearance Optimization Engine is a standalone Oracle Retail Markdown Optimization

application with an Oracle Retail Predictive Application Server (RPAS) front end.

Objective of the project

Mexx needed a solution that would help them better manage their markdown spend and increase

their overall profitability by taking markdowns in a more timely, systematic and analytical manner.

Mexx also required a solution that would enable applying different price points to different countries

as well as using a multiple currency approach. As such Mexx chose to implement the Oracle Retail

Clearance Optimization Engine (COE). This solution provided optimal recommendations for

markdown candidates and their subsequent pricing based upon their selling patterns and history as

well as possible inventory risk at the end of the selling period, all the while maximizing profitability

over the entire product lifecycle.

Scope of the project

The project consisted of implementing the COE solution in Mexx stores throughout Europe and

Canada. The first phase of the project took place in the three main retail trading areas for Mexx in

Europe: Germany, Netherlands and Belgium.

The project scope also covered environment hosting for Development, Training, Test and Production

environments provided by Quickborn Consulting, as well as services for development, integration

and post go-live support

Challenges




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Mexx managed their business with an additional non-standard hierarchy that is deemed very

important for their business requirements. This additional hierarchy of Seasonality as well as

Collection Months existed next to the standard Calendar hierarchy. Quickborn Consulting was able

to implement the COE markdown optimization solution with this additional hierarchy requirement

to properly address the business needs of the client in the RPAS tool. Additionally, Quickborn

Consulting implemented the solution in a heterogeneous IT environment integrated with legacy and

non-Oracle external systems.

Results

Quickborn Consulting implemented the Oracle Retail Clearance Optimization Engine (COE) in a record

time resulting in a final solution where both the markdown recommendations and the ease of usage

of the tool were positively received by the end users. Implementing the tool in October 2012, halfway

into the FallWinter Selling season, Mexx saw an improvement in performance in terms of increases

in product turnover and profitability. The new solution enabled Mexx to do more timely markdowns

and to complete their markdowns at lower (more detailed) levels of their merchandise and location

hierarchies that they were previously not able to do.

Financial/Business Results:

Having implemented MDO in the first markets in the mid of the Fall-Winter Season, Mexx saw a

SellThru uplift of 2.0 percent points for the whole season without a loss in Gross Margin% versus

previous year.In-depth analysis of the FallWinter results revealed that if Mexx would have set the

Business Rules less aggressively even better results (SellThru AND Margin uplifts of between approx.

1.0-2.0 percent points) would have been achievable. These Business Rules were adjusted as of Spring-

Summer Season.

Operational Impact:

The solution enabled Mexx to manage Markdowns in a more precise and efficient manner.

Where in the past Markdowns were managed in spreadsheet on a European Level, the new solution

allowed Markdown decisions to be made on Country- Level in even less time than before. The

solution also enabled Mexx to have a much clearer and quicker view on good- and bad-performing

items, allowing for faster actions in-store to improve performance.




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The solution implementation project was successfully completed in Mexx retail stores both in Europe

and in Canada by the Quickborn business consulting, delivery and support teams in Europe and

North-America. The hosting of the solution was provided by Quickborn Consulting freeing up Mexx

resources from being required to do internal hosting and maintenance.

Dunnes Stores

Dunnes Stores is Ireland's largest retailer. In total there are 161 stores in the Group employing 18,000

people. The Company operates out of the: Republic of Ireland (120 stores); Northern Ireland (24

stores); England (7 stores); Scotland (5 stores) and Spain (5 stores). The First store in Northern Ireland

opened in 1971 and this expansion continued rapidly. Quickborn participated in the Dunnes Stores

Oracle Retail project together with Oracle and provided expert services for CRP and pre-

implementation planning and design phases.

Karstadt Kompakt

Karstadt Kompakt (now called Hertie) is a small format daughter firm of Karstadt in Germany with 74

stores and 1.5 billion Euros of annual revenue. Quickborn has provided expert services to integrate

Karstadt Kompakt legacy systems with Oracle Retail and designed and implemented a customized

batch schedule and architecture.




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Marktkauf

Marktkauf (formerly called AVA) is a grocery and DIY retailer in Germany with 334 stores and 5.6

billion Euros revenues per year. Quickborn has worked together with Marktkauf through the

implementation of merchandising, sales audit and store systems and the integration of various

interfaces to a legacy BI system, to SAP Financials and a legacy warehouse management system.

Subsequently Quickborn provided performance tuning technical services for some of Marktkauf's

deals batch programs for better performance on existing hardware infrastructure.

Tesco Central Europe

Tesco is an international retailer with more than 1800 stores in the UK alone and 7.6 billion GBP

revenue per year. Quickborn has provided expertise in the Retail Integration Bus technology

implementation of Tesco Central Europe based in Prague in the Czech Republic to interface Oracle

Retail warehouse management system to a legacy merchandising system: Aldata Gold using the

Retail Integration Bus.

Hugo Boss

Hugo Boss is a fashion retailer with more than 5000 points of sale and annual revenues of 1.3 billion

Euros. Quickborn has provided expertise in implementation of the Retail Integration Bus in

Metzingen, Germany for Hugo Boss’ international retail application infrastructure.




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Landmark

The Landmark Group has a presence across the retail categories of Fashion, clothing and garments,

Kids wear, toys and baby needs, Home furniture and furnishings, Cosmetics, accessories and lifestyle

products, Footwear, leather and accessories, Electronics, Hospitality covering food, entertainment

and hotels. With over 900 stores across 14 countries which includes Middle East & India covering

13.4 million sq ft, Landmark is one of the largest retail organizations in the Middle East.

Quickborn together with Oracle provided key expert services in the design, implementation and go

live of Landmark’s integration platform for Oracle Retail warehouse management, store systems and

merchandising.

Konzum

Member of the Agrokor group, Konzum is one of the largest retailers of Croatia. With over 12 billion

Kuna in revenue in 2008, Konzum is the largest grocery store chain in Croatia.

Quickborn has participated together with Oracle in the CRP design phase of Konzum’s Oracle Retail

implementation analysis project in Zagreb, Croatia.

Quickborn is also supporting Konzum in the support and rollout of its Oracle Retail application suite.

TJX – United Kingdom

The TJX Companies, Inc. is the leading off-price retailer of apparel and home fashions in the U.S. and

worldwide, ranking 119 in the most recent Fortune 500 listings. With nearly $22 billion in revenues

in 2010, more than 2,800 stores in six countries and over 160,000 Associates, TJX operates four major

divisions with chains that include T.J. Maxx, Marshalls, and HomeGoods in the U.S.; Winners,

HomeSense, and Marshalls in Canada; and T.K. Maxx and HomeSense in Europe.

Quickborn supported TJX in United Kingdom providing onsite expert integration consulting with

remote assistance for their Oracle Retail Merchandising V13 integration project, together with an

integration partner firm in the United Kingdom.




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Eddie Bauer

Eddie Bauer, a legend in American sportswear, is an outdoors and sportswear retailer with

approximately 370 stores throughout the US and Canada, offering a full range of styles to complete

the casual wardrobe. Quickborn supported Eddie Bauer by fully developing, testing and delivering a

POS 360 V13 enhancement for complete customer loyalty card management and payment clearance

processing in the ORPOS V13 solution. Quickborn provided services remotely from its offices in

Budapest together with a US partner integrator firm.

Vodafone Romania

Vodafone Group Plc is a British multinational telecommunications company headquartered in

London, United Kingdom. It is the world's second-largest mobile telecommunications company

measured by both subscribers and 2011 revenues. Vodafone owns and operates networks in over 30

countries and has partner networks in over 40 additional countries.

Quickborn, in partnership with another integrator, provided development services for Vodafone

Romania related to its Store Inventory Management (SIM) V13 implementation. The project was

challenging both in terms of the complexity of the required functionality, the technology and also the

collaboration with members of the development team working around the Globe. Quickborn

successfully delivered on time and on specification as required by the client.

C1000 - Netherlands

Founded in 1981, C1000 is Dutch supermarket chain that operates 419 stores and employs 32,000

people in the Netherlands, with a market share of 13.2% in 2011. The supermarket chain operates in




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a rather unique manner for a supermarket using the franchise system; its focus for growth being

primarily on trying to be the cheapest supermarket.

Quickborn has supported Oracle in providing Retail Demand Forecasting (RDF) technical expertise to

C1000 including services to patch the RDF environment and support business testing of the

application to ensure no adverse effect from the upgrade has degraded performance and business

legitimacy of the results.




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Contact us USA Quickborn Consulting LLC 501 Silverside Road, Suite 105 Wilmington, DE 19809, USA Tel.: +1 302 407 0922 Fax: +1 612 677 3551 8400 Normandale Lake Blvd., Suite 920 Bloomington, MN 55437, USA Tel.: +1 952 820 4475 Fax: +1 612 677 3551

France Quickborn Consulting France SARL Rue de Londres, 75009, Paris, France Tel. +33 9 8136 4805 17, rue Henri Monnier, 75009 Paris, France

Germany Quickborn Consulting Deutschland GmbH Königsallee 60F, 40212 Düsseldorf, Deutschland

Hungary Quickborn Consulting Hungary Kft. 1037 Budapest, Montevideo u. 16/a. Hungary Tel.: +36 1 272 1338; Fax: +36 1 272 1339 3300 Eger, Törvényház út 4.

India Stylus Serviced Offices, Ground Floor, E-1 Block, Beech Building Manyata Embassy Business Park Outer Ring Road, Bangalore – 560 045, Karnataka, India

Ireland Quickborn Technical Services Ltd 22 Northumberland Road, Ballsbridge Dublin 4, Ireland

Tunisia Quickborn Consulting Tunisia SARL Cleopatre Centre 2ème étage Bloc C Bureau C2.1 1082 Cité Mahrajene (Tunis)

Web: www.qbcs.com Email: [email protected]





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