Raiffeisen Informatik GmbH

ANNUAL REPORT 2013

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REPORT OF THE CHAIRMAN OF THE SUPERVISORY BOARD 3

REPORT OF THE MANAGEMENT BOARD 5

CORPORATE BODIES AND SHAREHOLDERS OF RAIFFEISEN INFORMATIK 7

GROUP COMPANIES 9

LIST OF GROUP COMPANIES 13

CONSOLIDATED BALANCE SHEET 15

STATEMENT OF COMPREHENSIVE INCOME 17

CONTACT & CREDITS 18

TABLE OF CONTENTS

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Volatile economic conditions had a significant impact on the Raiffeisen Informatik Group during the 2013 financial year. Uncertainty on the international financial and capital markets was reflected in subdued investment in IT. Nevertheless, the Group enjoyed a successful year once again in 2013. Raiffeisen Informatik is now on an excellent footing, with around 3,000 employees, a strong focus on its core IT services and software segments, and over 100 offices in 33 countries. The new Management Board, which took office on 21 January 2013, succeeded in extending the company’s strong performance.

Changes to the Management and Supervisory Boards At the beginning of 2013 the Supervisory Board resolved to make the following changes in the Raiffeisen Informatik GmbH Management Board: Wilhelm Doupnik was appointed Chairman of the Management Board and Markus Wollner assumed responsibility for sales with effect from 21 January 2013. Long-serving Managing Director Hartmut Müller moved to the Raiffeisen Software Solution und Service GmbH Management Board, where he will mainly be responsible for software development at Raiffeisen Banking Group Austria. Martin Melkowitsch, who joined the Raiffeisen Informatik GmbH Management Board on 1 December 2013, is responsible for operations. Wifried Pruschak worked for Raiffeisen Informatik for over 18 years before taking over as Chairman of the Management Board at Comparex AG with effect from 1 April 2014. As of that date, the members of the Raiffeisen Informatik GmbH Management Board were as follows:

Wilhelm Doupnik, CEO Martin Melkowitsch Friederike Petznek-Stadlbauer Markus Wollner

A number of changes were also made in the composition of the Raiffeisen Informatik Supervisory Board. Kurt Miesenböck stepped down from the Supervisory Board with effect from 25 April 2013 and was replaced by Veronika Haslinger, who was previously at Raiffeisen-Holding Niederösterreich-Wien reg. Gen.m.b.H. and joined the Board as of 6 May 2013. On 1 July Thomas Münkel, previously of UNIQA Versicherungen AG, replaced Karl Unger, who resigned from the Supervisory Board with effect from 30 June 2013.

The Board would like to express its gratitude to the retired members for their outstanding commitment which has benefited the Company over the years.

REPORT OF THE CHAIRMAN OF THE SUPERVISORY BOARD

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Activities in 2013 During the 2013 financial year the Supervisory Board played an active part in supporting the implementation of the Group’s strategy, as well as performing the duties incumbent on it by virtue of the law and the Group’s articles of association. The Supervisory Board regularly consulted with the Management Board on the running of the Company, monitored the Management Board’s activities, and was involved in all vital strategic decisions. The main projects overseen by the Supervisory Board in 2013 included ZukunftPLUS and iTSM (IT Service Management). These major projects were aimed at leveraging synergies, optimising structures, and boosting the Group’s long-term efficiency and competitiveness. They will also enable the Company to meet its growth and international expansion targets.

Annual and consolidated financial statements KPMG Austria GmbH Wirtschaftsprüfungs- und Steuerberatungsgesellschaft, the auditor appointed for the 2013 financial year, audited the annual financial statements, prepared in accordance with Austrian accounting standards, and the operating and financial review for the year ended 31 December 2013. The auditor compiled a written report on the results of the audit and gave an unqualified auditors’ opinion. Following a detailed analysis and discussions in both the Audit Committee and the Supervisory Board, the latter approved the annual financial statements for the year ended 31 December 2013 prepared by the Management Board, including the notes and the operating and financial review, as well as its proposal for the five-year plan. The consolidated financial statements were prepared in accordance with International Financial Reporting Standards (IFRS). These were likewise audited by KPMG Austria GmbH Wirtschaftsprüfungs- und Steuerberatungsgesellschaft, which gave an unqualified auditors’ opinion. The Supervisory Board approved the consoli-dated financial statements including the notes and the operating and financial review. The Supervisory Board would like to thank the Management Board and all employees of the Raiffeisen Informatik Group for their hard work and commitment during the last financial year. Their expertise and motivation played a vital role in the Company’s success-ful performance. The Board also expresses its gratitude to the Raiffeisen Informatik’s customers and partners for their trust. On behalf of the Supervisory Board Walter Rothensteiner CEO, Raiffeisen Zentralbank Österreich AG Chairman of the Supervisory Board, Raiffeisen Informatik

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Dear Readers, Dear Ladies and Gentlemen, Austria’s economy had a difficult year in 2013, posting its lowest growth rate since the 2008/09 financial and economic crisis. Due to the muted economy, the IT market was rather subdued. According to forecasts from the Austrian Institute of Economic Research (WIFO), the country’s economy will record stronger growth in 2014 of around 1.7 percent (2013: 0.4 percent). The picture is similar in the IT market: an IDC study suggests that IT spending in Austria will total EUR 7.6 billion (bn), an increase of 2.9 percent year on year. Corporate IT investment in 2014 will focus mainly on security and mobile solutions. With 45 years’ experience in operating data centres in Austria, we are ideally placed to satisfy this in-creased demand. Thanks to its partnerships within the Raiffeisen Banking Group, Raiffeisen Informatik capi-talised on a number of growth opportunities that presented themselves in the Group and the wider market. Consolidated revenue reached an outstanding EUR 1.8bn in the 2013 financial year, and with operations in 33 countries, the Company is very well placed from a strategic perspective. An important milestone during the reporting period was the successful implementation of the iTSM programme. An integrated end-to-end solution for the standardisation and automation of our portfolio means we are in a position to operate even more efficiently, provide services more quickly to the same high standards, and maximise the transparency of our customer services. This has also laid the foundation for our growth and expansion strategy. Growth demands optimised management structures, and these were delivered in the shape of the SPiRiT project concluded in June 2013. The aim of this project was to en-hance transparency and managerial accountability at Raiffeisen Informatik. A comprehensive redesign of our management logic, contribution margin model and profitability analysis enabled us to boost profitability. We also took steps to improve the integration of our strategy, strategic planning and operational management.

The construction of our new data centre, which puts us in an excellent position to meet future technological challenges, played a defining role of 2013. The Raiffeisen Informatik Data Centre – one of the most powerful and modern in Austria – officially opened on 3 April 2014. It features state-of-the-art infrastructure with multiple mirroring as well as a scalable range of services based on visualised processor and storage systems, which can be quickly adapted to our customers’ requirements.

REPORT OF THE MANAGEMENT BOARD

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In 2013 Raiffeisen Informatik supported customers on a number of projects. The most important, Eine IT für Raiffeisen Österreich, which targets the harmonisation of software development in the Raiffeisen Group, is the most complex and largest customer project we are currently involved in. Other projects completed in 2013 include the renewal of ASFINAG’s truck road toll infra-structure. Since its specially designed central system entered operation ten years ago, Raiffeisen Informatik has ensured the high availability and reliability of the IT infrastructure behind the Austrian truck road toll system. Last year we migrated the SAP system of the Austrian subsidiary of cement market leader Lafarge to our Vienna data centre in a very short space of time. Since then we have been responsible for the company’s SAP soft-ware. Raiffeisen Informatik also implemented a cloud-based collaboration solution inside our private cloud for Austrian sports charity Österreichische Sporthilfe. This gives sports-men and women round-the-clock access to the organisation’s applications and systems wherever they may be, while also maximising security and availability. This brief selection of projects illustrates Raiffeisen Informatik’s broad-based service portfolio – extending from high-availability IT operations, outsourcing and security services to consulting, licence management and comprehensive workplace support – and the Group’s commitment to meeting the highest quality and security standards. Numerous awards and certifications reflect the commercial success of Raiffeisen Informatik GmbH. In 2013 the Group was named one of Austria’s leading companies in recognition of its sustainable management approaches, which include environmental protection, waste management, green IT, research and development and workplace health programmes. The Company became the first cloud infrastructure provider in Austria to receive the Euro-Cloud quality seal for infrastructure. Our data centre was awarded the Trusted Site Infra-structure (TSI) audit seal of independent safety testing and certification body TÜV. Raiffeisen Informatik is proud to be the first IT service provider to operate a TÜV-certified data centre in Austria. We would like to thank all of our customers for their trust during the 2013 financial year. And in future the Group will continue to handle all of their IT-related tasks as a high-efficiency, secure and reliable partner. The success of our business is mainly the result of the per-sonal dedication, ambition, motivation and commitment of every single one of our employees. We would especially like to thank our shareholders, who have given our ambitious plans their full backing over the years, paving the way for our successful development. On behalf of the Management Board Wilhelm Doupnik CEO, Raiffeisen Informatik GmbH

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The following persons were on the Management Board of Raiffeisen Informatik in 2013:

Wilhelm Doupnik, CEO (from 21 January 2013) Martin Melkowitsch (from 01 December 2013) Hartmut Müller (until 21 January 2013) Friederike Petznek-Stadlbauer Wilfried Pruschak Markus Wollner (from 21 January 2013)

The following persons were on the Supervisory Board of Raiffeisen Informatik in 2013:

Walter Rothensteiner Chairman of the Supervisory Board, Raiffeisen Zentralbank Österreich Aktiengesellschaft

Michael Rab Deputy Chairman of the Supervisory Board, Raiffeisenlandesbank Niederösterreich-Wien AG

Michael Alge Raiffeisenlandesbank Vorarlberg Waren- und Revisionsverband reg. Gen.m.b.H.

Rudolf Könighofer Raiffeisenlandesbank Burgenland und Revisionsverband eGen

Kurt Miesenböck Raiffeisen-Holding Niederösterreich-Wien reg. Gen.m.b.H. (until 25 April 2013)

Veronika Haslinger Raiffeisen-Holding Niederösterreich-Wien reg. Gen.m.b.H. (from 06 May 2013)

Karl Unger, Consultant UNIQA Versicherungen AG (until 30 June 2013)

Thomas Münkel, UNIQA Versicherungen AG (from 01 July 2013)

Johannes Schuster, Raiffeisen Zentralbank Österreich AG

Johann Jakubcik, Works Council Raiffeisen Informatik GmbH

Peter Kelis, Works Council Raiffeisen Informatik GmbH

Norbert Riedl, Works Council Raiffeisen Informatik GmbH

Walter Schmegkal, Works Council Raiffeisen Informatik GmbH

CORPORATE BODIES AND SHAREHOLDERS OF RAIFFEISEN INFORMATIK

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The following shareholders own shares in the parent company of the Raiffeisen Informatik Group, Raiffeisen Informatik GmbH:

Raiffeisenlandesbank Niederösterreich-Wien AG 47.65%

Raiffeisen Zentralbank Österreich AG 47.45%

Raiffeisenlandesbank Burgenland und Revisionsverband eGen 2.19%

UNIQA Versicherungen AG 1.00%

Raiffeisen Rechenzentrum, reg. GenmbH & Co KG 1.00%

Raiffeisen Bank International AG 0.10%

Raiffeisen-Landesbank Steiermark AG 0.10%

Raiffeisen Bausparkasse Gesellschaft m. b. H. 0.10%

Raiffeisen Kapitalanlage-Gesellschaft m.b.H. 0.10%

Notartreuhandbank AG 0.10%

Valida Holding AG 0.10%

Zveza Bank, registrirana zadruga z omejenim jamstvom, Bank und Revisionsverband, registrierte Genossenschaft mit beschränkter Haftung 0.10%

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Raiffeisen Informatik grew through the takeover of COMPAREX AG in 2008 into an international group company with currently 33 locations and over 100 subsidiaries throughout the world. Raiffeisen Informatik’s equity stakes and subsidiaries are at the heart of the Group’s growth and international expansion strategy. Our aim is to provide our customers with blanket support and provide assistance on all IT-related matters worldwide. The Company is not only Austria’s biggest IT provider, but also sees itself as providing vital support to customers in Austria and abroad.

GROUP COMPANIES

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RAIFFEISEN INFORMATIK BETEILIGUNGS GMBH Raiffeisen Informatik Beteiligungs GmbH (RI-B) is a 100% subsidiary of Raiffeisen Informatik GmbH, in which all investments of the Group are bundled. The purpose of the company is to support the expansion of business of Raiffeisen Informatik.

This expansion is achieved by acquiring sales multipliers, i.e., companies that sell Raiffeisen Informatik services in a clearly defined market segment. On the other hand, expansion is pursued by acquiring growth enhancers, which are companies with a similar product and service portfolios that secure the volumes for the data centre operations of Raiffeisen Informatik to achieve cost stability and economies of scale for all customer areas.

COMPAREX AG Raiffeisen Informatik became the sole owner of Comparex AG (www.comparex.com), which was established by PC-Ware Information Technologies AG, in 2011. A global business with over 30 years of experience of the IT services market, Comparex specialises in software procurement, licence management and technical consulting. Its customers include public administrations, small and medium-sized enterprises, industrial companies and multinational groups. The company’s portfolio comprises software licences from over 3,300 producers, as well as consulting and other services. The Comparex Group continued its international expansion programme in 2013: after previously founding subsidiaries in Europe, Asia and Africa, the company set up Comparex USA to serve the North American market. Comparex also enhanced its position on the Dutch market with the acquisitions of Agile Software and InfraControl. As part of its expansion plans, the company is likely to make further acquisitions and enter new markets in the 2014/15 financial year.

RAIFFEISEN INFORMATIK CONSULTING GMBH Raiffeisen Informatik Consulting GmbH (RI-C) focuses on business intelligence, data warehousing, systems management, groupware and messaging, the internet and system services. The company (www.ri-c.at) is responsible for all of the Group’s IT services-related sales activities outside the Raiffeisen Banking Group. RI-C also specialises in software licensing and is a partner to numerous big-name producers, including BMC Software, CA Technologies, Citrix, Hewlett-Packard, IBM, Microsoft, Oracle and SAP.

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RAIFFEISEN INFORMATIK TECHNICAL SERVICES GMBH Raiffeisen Informatik Technical Services GmbH (RI-S), a fully-owned subsidiary of Raiffeisen Informatik Beteiligungs GmbH, provides technical services to Austrian and international businesses. The work of the company’s 200 or so staff focuses on server and client management, peripherals (printing management), network technology, security (access, video surveillance and alarms), telecommunications and mobile end-user devices, and invoice management (www.ri-s.at). The company also operates a repair centre. RI-S has offices in all of Austria’s federal provinces, as well as in Budapest (HU) and Nitra (SK).

BAT-GROUPWARE GMBH bat-groupware (www.bat.at), in which Raiffeisen Informatik GmbH holds a 99% stake, is a qualified supplier of solutions for groupware-related tasks. The company is a leading producer of innovative software solutions that promote collaboration between professionals. Its experts offer a wide variety of services ranging from consulting and design to implemen-tation and support for groupware applications, IBM Notes, Domino Systems Management, Microsoft Share Point/Office 365 and business process optimisation. bat-groupware constantly aims to minimise its customers’ administrative workload and boost their operational efficiency. The company moved into new offices at the Forum Schönbrunn complex in 2013.

D2D – DIRECT TO DOCUMENT GMBH Printing output activities of Raiffeisen Informatik were integrated into a new company, D2D – direct to document GmbH (www.d2d.at), in 2008 in which Raiffeisen Informatik holds 70% and Österreichische Post AG 30%. The print and mail centre of Raiffeisen Informatik has developed jointly with the logistics and delivery service of Österreichische Post into a strong company that is a leader in the output segment. The D2D services include the transfer of print data from the IT systems of customers and the processing of the data in the layout selected, the printing, any necessary post-processing as well as the preparatory work for mailing the documents (e.g. insertions) and envelope stuffing as well as the perfect delivery. Invoices, statements of account, insurance policies and electricity consumption reporting forms are produced, checked and sent via the printing lines.

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GEMDAT NÖ NIEDERÖSTERREICHISCHE GEMEINDE-DATENSERVICE GESMBH gemdat Niederösterreich (www.gemdatnoe.at) was set up in 1982 as a provider of IT solutions for public administration and is now the largest provider of IT services to municipalities in Lower Austria. The company has partnerships with around 460 local authorities, 20 associations of local authorities and 265 schools. The gemdat team has extensive experience of software development and implementation, as well as providing support for municipal IT solutions and infrastructure. The company’s portfolio covers software systems (including organisation and training) and all aspects of hardware, as well as end-to-end IT security solutions. This comprehensive range of services gives gemdat’s customers the support they require in their day-to-day operations, as well as offering cost-effective alternatives that reduce local authority work-flows and ensure the smooth operation of IT systems.

DATA CENTRE SERVICES UKRAINE, LLC. At the end of 2010, a company was founded in Ukraine to service the branches of Raiffeisen Banking Group abroad. The purpose of the Data Center Services Ukraine is to serve as local contact and implementation partner for the customer Raiffeisen International for diverse IT infrastructure projects.

The company’s main focus in 2013 was on implementing consulting projects for Raiffeisen Bank Aval.

A-TRUST – GESELLSCHAFT FÜR SICHERHEITSSYSTEME IM ELEKTRONISCHEN DATENVERKEHR GMBH A-Trust (www.a-trust.at) is an Austrian business providing a full range of services related to digital signatures. The company’s USP is its innovative Signaturbox signature service, which complements its broad range of IDs for employees and other users. A-Trust is the only accredited provider of certification services for qualified certificates in Austria and Liechtenstein. The company complies with the high standards contained in the Austrian Signature Act and is subject to the statutory requirements set out by the regulator, Rundfunk & Telekom Regulierungs-GmbH (RTR). Besides Raiffeisen Informatik, several banks (including Raiffeisen Zentralbank Österreich AG) hold stakes in the company, as does the Austrian Bar Association.

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Name and registered office Share

1. CONSOLIDATED SUBSIDIARIES

Raiffeisen Informatik GmbH, Vienna, Austria

Output Service GmbH, Vienna, Austria 100.00%

bat-groupware GmbH, Vienna, Austria 99.00%

Raiffeisen Informatik Beteiligungs GmbH, Vienna, Austria 100.00%

Raiffeisen Informatik Managementservices GmbH, Vienna, Austria 100.00%

Raiffeisen Informatik Technical Services GmbH, Vienna, Austria 100.00%

Raiffeisen Informatik Technical Services International GmbH, Vienna, Austria 100.00%

D2D – direct to document GmbH, Vienna, Austria 70.00%

Peruni Holding GmbH, Vienna, Austria 100.00%

R-IT Immobilien Holding GmbH, Vienna, Austria 100.00%

R-IT Liegenschaftsentwicklungs Holding GmbH, Vienna, Austria 100.00%

R-IT Liegenschaftsentwicklungs GmbH & Co KG, Vienna, Austria 100.00%

COMPAREX AG, Leipzig, Germany 100.00%

Raiffeisen Informatik Consulting GmbH, Vienna, Austria 100.00%

ISP*D International Software Partners GmbH, Poing, Germany 100.00%

PC-Ware S.R.L., Bucharest, Romania 95.00%

COMPAREX Benelux Holding B.V., Amsterdam, Netherlands 100.00%

COMPAREX Nederland B.V., Amsterdam, Netherlands 100.00%

COMPAREX Software Belgium BVBA., Brussels, Belgium 100.00%

COMPAREX d.o.o. Beograd, Belgrade, Serbia 80.00%

Euro Soft B.V., Amsterdam, the Netherlands 100.00%

COMPAREX Italia S.r.l., Saronnno/Milan, Italy 100.00%

COMPAREX France SAS, Courbevoie/Paris, France 100.00%

COMPAREX UK Ltd., London, Great Britain 100.00%

COMPAREX IT-Services GmbH, Leipzig, Germany 100.00%

COMPAREX PC-Ware Deutschland GmbH, Leipzig, Germany 100.00%

DIGI TRADE s.r.o., Prague, Czech Republik 100.00%

DIGI TRADE GmbH, Poing, Germany 100.00%

COMPAREX Danmark A/S, Farum, Denmark 100.00%

COMPAREX Sweden AB, Kista/Stockholm, Sweden 100.00%

COMPAREX Finland Oy, Helsinki, Finland 100.00%

COMPAREX Norge AS, Oslo, Norway 100.00%

Data Centre & POS Solutions Schweiz AG, Dietikon, Switzerland 99.99%

IT-Systems & Solution AG, Sursee, Switzerland 100.00%

COMPAREX Solutions Schweiz AG, Dietikon, Switzerland 100.00%

COMPAREX (Beijing) Commercial Company Ltd., Bejing, China 100.00%

LLC. COMPAREX, Moscow, Russia 100.00%

COMPAREX Austria GmbH, Vienna, Austria 100.00%

COMPAREX Poland sp.z.o.o., Warsaw, Poland 100.00%

LIST OF GROUP COMPANIES

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COMPAREX d.o.o. Ljubljana, Ljubljana, Slovenia 100.00%

COMPAREX Espana S.A., Madrid, Spain 100.00%

COMPAREX Slovakia spol.s.r.o., Bratislava, Slovakia 100.00%

COMPAREX CZ s.r.o, Prague, Czech Republik 100.00%

COMPAREX Kazakhstan T.O.O., Almaty, Kazakhstan 100.00%

COMPAREX Ukraine T.O.V., Kiev, Ukraine 100.00%

Massridge Beteiligungs GmbH, Vienna, Austria 100.00%

Data Centre Services SA/NV, Brussels, Belgium 100.00%

COMPAREX Belgium SA/NV, Brussels, Belgium 100.00%

COMPAREX Software Luxembourg s.a.r.l., Luxembourg, Luxembourg 100.00%

COMPAREX India Private Limited, New Delhi, India 70.00%

COMPAREX Bulgaria OOD, Sofia, Bulgaria 80.00%

COMPAREX South Africa Pty Ltd., Bryanston/Johannesburg, South Africa 100.00%

COMPAREX Holding GmbH, Vienna, Austria 100.00%

COMPAREX Indonesia P.T., Jakarta, Indonesia 100.00%

Agile Software B.V., Alphen aan den Rijn, Netherlands 100.00%

InfraControl B.V., Alphen aan den Rijn, Netherlands 100.00%

COMPAREX USA Inc., Iselin, USA 100.00%

2. ASSOCIATED COMPANIES

DIANA BAD Errichtungs- und Betriebs GmbH, Vienna, Austria 33.00%

Gemdat NOE Gemeinde Datenservice GmbH, Korneuburg, Austria 32.50%

3. AFFILIATED COMPANIES RECOGNIZED USING THE EQUITY METHOD

COMPAREX Romania S.R.L., Bucharest, Romania 100.00%

COMPAREX Hungary Kft., Budapest, Hungary 100.00%

PC-Ware Information Technologies Ltd., London, Great Britain 100.00%

PC-Ware Professional GmbH, Leipzig, Germany 100.00%

PC-Ware India Ltd., Haryana, India 100.00%

COMPAREX HRVATSKA d.o.o., Zagreb, Croatia 100.00%

COMPAREX Brasil Servicos de Tecnologia e Participacoes Ltda, Sao Paolo, Brazil 100.00%

some: IT Consulting edvdiensteistungs GmbH, Vienna, Austria 100.00%

ASC Magyarorszag Irodagepjavito Kft, Budapest, Hungary 100.00%

Informatik Services Slovakia s.r.o., Bratislava - Lamač, Slovakia 100.00%

„DATA CENTRE SERVICES UKRAINE“ LLC, Kiev, Ukraine 100.00%

4. ASSOCIATED COMPANIES NOT RECOGNIZED IN THE EQUITY METHOD

TCL DIGI TRADE s.r.o., Ostrava-Svinov, Czech Republik 30.00%

TSI-Terminal und Software Installationen GmbH, Graz, Austria 25.00%

5. OTHER EQUITY INVESTMENTS

A-Trust Gesellschaft für Sicherheitssysteme im elektrischen Datenverkehr GmbH, Vienna 13.56%

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ASSETS 31/12/2013 31/12/2012

€ 000 € 000

Non-current assets

Property, Plan and equipment 100,036 62,744

Goodwill 94,557 54,755

Intangible assets 120,526 123,380

Shares in associated companies 2,810 2,709

Non-current financial assets 10,934 8,180

Other non-current assets 3,949 10,451

Deferred tax claims 7,887 10,274

340,699 272,493

Current assets

Inventories 28,620 25,259

Accounts receivable - trade 375,196 301,716

Current financial assets 3,885 4,523

Other current assets 38,924 38,821

Deferred tax assets 2,805 3,375

Cash and cash equivalents 169,905 59,091

619,335 432,785

TOTAL ASSETS 960,034 705,278

CONSOLIDATED BALANCE SHEETFOR THE YEAR ENDED ON 31 DECEMBER 2013

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LIABILITIES 31/12/2013 31/12/2012

€ 000 € 000

Shareholders‘ equity

Subscribed capital 1,460 1,460

Capital reserves 47,626 71,084

Cumulated results 47,588 39,017

Items offset directly in equity -9,692 -13,262

Non-controlling interests 259 14

87,241 98,313

Long-term liabilities

Long-term financial liabilities 126,476 93,293

Provisions for pensions and similar obligations 21,800 24,482

Other long-term liabilities 87,104 17,149

Deferred tax debts 16,422 14,307

251,802 149,231

Short-term liabilities

Accounts payable - trade 414,410 326,548

Short-term financial liabilities 66,440 23,708

Provisions 25,469 22,592

Tax liabilities 5,584 6,323

Other current liabilities 109,088 78,563

620,991 457,734

TOTAL LIABILITIES 960,034 705,278

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2013 2012

€ 000 € 000

Sales revenues 1,847,757 1,577,434

Own work capitalised 1,148 862

Costs of materials and purchased services -1,436,031 -1,205,325

Personnel expenses -220,465 -203,633

Other operating expenses -130,470 -128,918

Other operating income 15,990 15,306

EBITDA 77,929 55,726

Depreciation -37,012 -33,093

Impairment losses -256 0

EBIT 40,661 22,633

Income from financial investments 1,360 1,269

Financing expenses -18,854 -8,420

Profit/loss from associated companies 361 463

Profit/loss from deconsolidation -241 -292

Financial result -17,374 -6,980

EBT 23,287 15,653

Taxes on income -9,035 -9,131

PROFIT AFTER TAXES 14,252 6,522

thereof attributable to the shareholders of the parent company 14,171 6,545

thereof non-controlling interests 81 -23

STATEMENT OF COMPREHENSIVE INCOME FOR THE FINANCIAL YEAR ENDING ON 31 DECEMBER 2013

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Raiffeisen Informatik GmbH (R-IT) Lilienbrunngasse 7-9 1020 VIENNA AUSTRIA

Raiffeisen Informatik Consulting GmbH (RI-C) Lilienbrunngasse 7-9 1020 VIENNA AUSTRIA

Raiffeisen Informatik Beteiligungs GmbH (RI-B) Lilienbrunngasse 7-9 1020 VIENNA AUSTRIA

Raiffeisen Informatik Technical Services GmbH (RI-S) Hermann-Gebauer-Straße 20 1220 VIENNA AUSTRIA

Publisher and copyright owner: Raiffeisen Informatik GmbH Lilienbrunngasse 7-9 1020 Vienna Tel.: +43 1/99 3 99-0 Fax: +43 1/99 3 99-1100 E-Mail: info@r-it.at Web: www.r-it.at

Copy deadline: 30. April 2014

Typographical and printing errors are possible.

In the interests of readability, gender neutral terminology has been used wherever possible. It should be noted that the text always refers to both men and women.

CONTACT & CREDITS