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As millions of tech-savvy Baby Boomers enter the market, never has there been a greater need for Medicare Advantage plans to modernize their consumer experience strategy. Medicare beneficiaries are becoming more sophisticated shoppers and consumers have high expectations from their health plan. This represents a significant market opportunity for Medicare Advantage plans to expand their offerings. To do so, plans must arm themselves with technologies that are rooted in all things consumer experience. THE SOLUTION Powered by the CX Engine, Zipari’s Medicare Advantage Solution gives plans the ability to capture data and analyze it to optimize the entire member experience -- from onboarding to closing gaps in care to renewals. By integrating our suite of products into a single solution, you can tactically orchestrate your consumer experience and member health engagement. » Generate ROI by prioritizing inter-departmental goals and member completions rates with targeted omni-channel communications » Retain members by improving their healthcare experience, encourage more engagement, and leverage technology that enhances member centricity » Improve health-outcomes related to HEDIS, gaps in care, wellness initiatives, and other quality measures to increase or maintain Star Ratings » Acquire more members and streamline onboarding with an easy and effective direct-to-consumer shopping experience » Drive self-service and increase consumer agency with member portals, shopping, and service bot to increase satisfaction and drive down call center costs SOLUTION BENEFITS REACH FOR THE STARS with the Industry’s Leading Solution Built Specifically to Support and Grow Medicare Advantage Plans Learn more at Zipari.com or to schedule a demo, send an email to [email protected] Zipari is the only consumer experience technology company to exclusively specialize in health insurance and offer native understanding of the industry, which means we instinctively understand our clients’ goals. Our product and solutions are built specifically to address the challenges and pain points of all lines of business, including Medicare Advantage, Individual, Small Group, and Large Group.
