Records Storage Services

© 2009 Iron Mountain Incorporated. All rights reserved. Iron Mountain, the design of the mountain, Accutrac, Digital Record Center and InControl are registered trademarks and Iron Mountain Connect is a trademark of Iron Mountain Incorporated.

Offer comprehensive services to reduce the risks and costs of information

Archiving & eDiscoveryData Protection and RecoveryRecords Management Information Destruction

Uniquely bridge the gap of managing physical and digital information

Iron MountainThe Information Management Company

Largest Information Management Consulting practice

60 years of domain expertise embedded in our people, processes and technology

140,000+ corporate clients97% of Fortune 100035+ countries on 5 continents

Traded on NYSE:IRM and part of S&P 500#644 on the Fortune 1000 list2009 Revenues: $3 Billion

Comprehensive Information Management SolutionsManaging Information from Creation through Destruction

Server and Application Data Protection

Laptop and Desktop Data Protection

Technology Escrow Disaster Recovery Offsite Tape Vaulting

Data Protection& Recovery

Archiving: On-Premise Email,

File and SharePoint Hosted Email Compliant Message Medical Image

Archiving

eDiscovery

Records Management

Records Management

Document ManagementSolutions

Specialized services forvertical markets

Archiving and eDiscovery

Secure Shredding

Compliant Information Destruction

Information Destruction

categorize | image | archive | discover | destroy

4

Easy to Use, Always Available, Secure

Easy to get started › Service at your doorstep › Better control24x365 availability Archival grade supplies

Start by packing your records for storage. To find items later, describe them in the Iron Mountain Connect™ portal.

You Pack ItVia our InControl®, solution, we securely transport your records to an Iron Mountain facility.

We Pick It UpUsing our Triple Check workflow, items are secured for long-term storage.

We Store ItAt any time, you can use the Iron Mountain Connect portal to manage your information and to request its retrieval.

We Give It Back

5

Iron Mountain Connect™ Portal: Manage and Request Online

Puts You In ControlFast, Easy Access24 x 7 Convenience

Iron Mountain Connect Portal

Search & Find Records Request Pickup & RetrievalDescribe Your Records

Run Reports

Self-Serve Capabilities

Customized Online Portal

6

Iron Mountain:More than Just Storage!

We’ll do more than just store your records. Iron Mountain’s records management professionals have the flexibility and expertise to provide a range of critical support services.

File preparation and packing Indexing Document imaging

7

Lower Your Costs, Optimize Your Business

- Pay-as-you-go model- Lower your real estate costs- Free up employee resources- Total lower cost than typical

in-house programs

Iron Mountain lets you leverage your space and employees to grow your business versus managing your paper records

8

Efficient › Reliable › Secure

Your Information, When and How You Need It

Wherever in the document lifecycle you may be, we have the right solution to give you access to your information

Digital Information AccessConversionPhysical Information

Access

9

Records Management Workflow | Incoming

10

Iron Mountain’s Principles of Global Facility Protection

Fire-protection systems Intrusion-detection systems

Access-control systems 24x7 facility monitoring

Iron Mountain has invested more than $170M over the past 10 years to ensure that facilities meet our

standard of excellence.

11

Secure Transportation:InControl® Solution

Prevention- Patent-Pending Vehicle Process Controls- Driver Screening/Background Checks- Standard Operating Procedures

Iron Mountain’s InControl solution ensures the protection of information while it is in transit with patent-pending security, real-time tracking, and auditable chain-of-custody.

12

Secure Transportation:InControl® Solution

Early Detection / Correction- Wireless Scanning

Iron Mountain’s InControl solution ensures the protection of information while it is in transit with patent-pending security, real-time tracking, and auditable chain-of-custody.

13

Proof- Audit Trails- E-Sign & e-Receipt Service

Secure Transportation:InControl® Solution

Iron Mountain’s InControl solution ensures the protection of information while it is in transit with patent-pending security, real-time tracking, and auditable chain-of-custody.

14

Complementary Services

Secure Shredding Protect your organization from information privacy breaches.  Iron Mountain Secure Shredding is convenient, reliable, cost-effective and environmentally responsible.

PC Data ProtectionProtects distributed company assets while greatly reducing file share storage and support requirements.

Document Conversion Services Lower your costs of ‘going digital’. A range of document conversion services provide back file conversion and intelligent scanning, based on access requirements. Rarely accessed documents can be scanned only when needed and delivered through our Image on Demand™ services.

Server Data ProtectionProvides continuous, automatic back-up for small and medium-sized businesses or enterprise remote offices.

Digital Record Center® for Images Quickly and securely access your records from geographically dispersed locations. Provides secure storage and access to digital images 24x7 with a sophisticated search tool for rapid retrieval.

Tape VaultingSecure your backup data and ensure quick recovery of your vital information in the event of a loss. Features a range of offsite tape vaulting services to meet the diverse needs of data centers, distributed offices, and remote sites.