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Red Digital credentials presentation (February 2012)

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Credentials presentation of the social media and interactive engagement specialists, Red Digital.
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Page 1: Red Digital credentials presentation (February 2012)
Page 2: Red Digital credentials presentation (February 2012)

A specialist in generating interactive ideas through gaming, social media management + application development and digital convergence to build a powerful online community

Managing over 5 million fans on social media for our clients!

The Company

Page 3: Red Digital credentials presentation (February 2012)

A strong team of 51 experienced and digitally savvy professionals starting from content management to

technology + ideation to art + digital brand management to product visualization + mobile to interactive television.

A combined experience of over 115 years in the digital space!

The Company

Page 4: Red Digital credentials presentation (February 2012)

The Company

Head office in Mumbai

Operations and Business Development office in Gurgaon

Business Development center to come up in Bangalore, Chennai, Ahmedabad and Kolkata shortly

+

+

Page 5: Red Digital credentials presentation (February 2012)

+ Custom Facebook Fan Pages+ Foursquare Management+ Social Media Optimization (SMO)+ Social Media Marketing (SMM)+ Campaign Management+ Content Management+ Account Management+ Social Media Strategies+ Fan Acquisition+ App Development+ Complete Social Solutions

Social Services

+ Web 2.0 Integration+ WordPress Site Development+ Blog Set-up and Design+ YouTube Channel Customization+ Twitter Management+ Twitter Background Design+ Newsletter Design+ Email Campaign Management+ Social SEO+ Banner Design+ Facebook Ad Design

Page 6: Red Digital credentials presentation (February 2012)

Our Clients

Page 7: Red Digital credentials presentation (February 2012)

Why Red DigitalWe do everything in-house:

Unlike most other agencies we don’t outsource anything. All our work is done internally.

Applications, Websites, Games, Mobile, Design, Content, Advertising, Ideation, Strategy, Hosting and Execution.

Domain experts from every walk of a brand’s digital lifecycle.

Gives us more flexibility to experiment with a free hand without really thinking about paying someone to make a proto!

Execution time is shorter and deliverables are more accurate.

Page 8: Red Digital credentials presentation (February 2012)

Why Red DigitalVery well defined team structure

Our social media experts are brand custodians

The one point of contact for everything social a brand wants to do online and offline.

Subject matter experts who can guide the brand manager on what’s the best approach and strategy.

Skills sets include: Facebook Twitter Foursquare LinkedIn Ning Google+ Google Buzz Tumblr Orkut Wordpress

Page 9: Red Digital credentials presentation (February 2012)

Why Red DigitalVery well defined team structure

Social Media Expert/Account Manager

Client

Creative Technologist

Social Media Content Specialist

Digital Strategist

Head of Client Servicing

Head of Technology

Copywriter

Designer

Page 10: Red Digital credentials presentation (February 2012)

Why Red Digital

The team has had the experience of operating its own brand, dream11.com, a fantasy cricket game for the last 3 years.

Experience of managing winners, fraud protection, process of sending prizes, building a database and customer service. The volume of prizes include those given away daily and for every

cricket tournament.

Experience of sending awards entries.

Website security. Experience with https, payments and vulnerabilities.

Dream11.com was awarded with the Red Herring Award in 2011 for being among the top 100 tech start-ups globally.

Experience of operating our own brand

Page 11: Red Digital credentials presentation (February 2012)

Why Red DigitalQuality of reporting

Raw Data beyond insights

Posts which performed and not

Edgerank

Klout Score

Analysis of each parameter

A quick listing for the plan next week

Page 12: Red Digital credentials presentation (February 2012)

+ Custom Facebook Fan Pages+ Foursquare Management+ Social Media Optimization (SMO)+ Social Media Marketing (SMM)+ Campaign Management+ Content Management+ Account Management+ Social Media Strategies+ Fan Acquisition+ App Development+ Complete Social Solutions

Social Services

+ Web 2.0 Integration+ WordPress Site Development+ Blog Set-up and Design+ YouTube Channel Customization+ Twitter Management+ Twitter Background Design+ Newsletter Design+ Email Campaign Management+ Social SEO+ Banner Design+ Facebook Ad Design

Page 13: Red Digital credentials presentation (February 2012)

Objective

Introduce the four pillars of social media

Listen

• Understand the positioning of a brand and its product to develop an engagement strategy.

Engage

• Build a community and personally connect with the brand and each other. Socialize with the community by tapping into the viral nature of social networks.

Influence

• Use the connect to influence your network towards accomplishing your brand, campaign and business goals.

Page 14: Red Digital credentials presentation (February 2012)

• Visual Impact• Mobile

connect

• Real Time Customer Conversation Forum

• Long term focus as a consumer Platform

• Build interesting content & engagement

Applications Facebook

FoursquareYouTube

Twitter

Consumers sharing experiences

Engagement

Real time updatesOnline events

Page 15: Red Digital credentials presentation (February 2012)

Our Clients

Page 16: Red Digital credentials presentation (February 2012)

The work we doTo give you a brief perspective on the work we have achieved for our

partners over social networks

Page 17: Red Digital credentials presentation (February 2012)

Mumbai Indians

Page 18: Red Digital credentials presentation (February 2012)
Page 19: Red Digital credentials presentation (February 2012)

Mumbai IndiansContent objective: Product promotion & Fan Acquisition

Mumbai Indians is the 8th largest fan page on Facebook in India

The only IPL team to have over 1 million fans (24,50,000) fans. The next closest IPL team has 8,50,000 fans.

Average new fans a day: 8000

Crosslink with Bookmyshow.com to promote sale of tickets for IPL4

Promotion of the Mumbai Indians website and the fantasy cricket platform present there

The next step: we built an e-commerce platform for the purpose of selling tickets and are building a platform to sell Mumbai Indians merchandize on Facebook

Page 20: Red Digital credentials presentation (February 2012)

Mumbai IndiansMumbai Indians support badges, widely used during the IPL

And many more…

Page 21: Red Digital credentials presentation (February 2012)

Mumbai IndiansAn independent study conducted by Ac Nielsen and McKinsey put Mumbai Indians on top of all other IPL teams on social media

Page 22: Red Digital credentials presentation (February 2012)

Slice (PepsiCo)

Page 23: Red Digital credentials presentation (February 2012)
Page 24: Red Digital credentials presentation (February 2012)

SliceContent objective: Creating a buzz about their promo

Slice has never had any digital presence.

Slice was coming up with their new pre-season promo campaign called Katrina Ka Number, Crown Ke Under, where they wanted to increase consumption by getting more and more people to call their IVR and speak with Katrina.

We devised the social strategy for Slice to gain traction on social media and increase consumption.

The fan page currently stands at 75,000 and is growing steadily.

Page 25: Red Digital credentials presentation (February 2012)

Getting people to date Katrina… before that helping them judge if they are good enough to date Katrina – The Date Quotient application

The Slice Crown Town app created to increase consumption. We gave the promo an all new twist by introducing a crown collection angle to the campaign. Something which Slice never thought about

Page 26: Red Digital credentials presentation (February 2012)

EducompLittle Millennium

Page 27: Red Digital credentials presentation (February 2012)
Page 28: Red Digital credentials presentation (February 2012)

EducompContent Strategy: Re-branding of their pre-school

Educomp decided to re-brand their pre-schools from Roots to Wings to Little Millennium.

We suggested a rather unique and cost effective approach to target parents on Facebook.

The page has over 30,000 targeted fans, primarily parents and in the age group of 25-50.

The page is about parenting and how parents can lay the building blocks for their child’s future

Page 29: Red Digital credentials presentation (February 2012)

A recipe contest for moms on the page. 138 unique recipes in a span of less than 20 days

The nursery rhymes application has also been a big success on the fan page.

Page 30: Red Digital credentials presentation (February 2012)

Mirinda (PepsiCo)

Page 31: Red Digital credentials presentation (February 2012)
Page 32: Red Digital credentials presentation (February 2012)

MirindaContent objective: Generating awareness about Mirinda’s two new flavors

Mirinda has had no digital presence till date.

Mirinda was introducing two new flavors, Mirinda Orange Masala and Mirinda Orange Mango.

This is the biggest thing Mirinda has ever done on its brand.

We were given the mandate to build a digital presence for Mirinda primarily using social media.

The fan page stands at 1,50,000 fans today.

Page 33: Red Digital credentials presentation (February 2012)

Flash mobs were turning into gimmicks where people were dancing over Bollywood songs! Enough said, lets get back the rebellion that Flash Mobs were originally meant to be.

We created TweetMobs. #MirindaIndia started trending in India!

Page 34: Red Digital credentials presentation (February 2012)

Results: TweetMob 1Mirinda featured amongst topics breaking globally while MirindaIndia, #breathless and pagalpanti trended nationally. All of this in the backdrop of Valentine’s Day and an enthralling India versus Sri Lanka cricket match, which ended in a tie thanks to captain Mahendra Singh Dhoni’s heroics.

Results: TweetMob 2Next Friday: #PagalPanti trended in India and was also featured among the topics breaking globally.

THE TWEETMOB SAW OVER 5900 TWEETS IN 18 HOURS WITH OVER 0.7 MILLION VIEWS.

Page 35: Red Digital credentials presentation (February 2012)

Mobile augmented reality app which allows you to play a game when a bottle of Mirinda is scanned. (iPhone and Android)

Page 36: Red Digital credentials presentation (February 2012)

Augmented reality on Facebook.

Page 37: Red Digital credentials presentation (February 2012)

Social app introducing the three new Mirinda flavors.

Page 38: Red Digital credentials presentation (February 2012)

Application on Android tablets to be used for on-ground activations. It captures video which then gets submitted as contest entry on the Facebook page.

Page 39: Red Digital credentials presentation (February 2012)

Adidas Cricket

Page 40: Red Digital credentials presentation (February 2012)
Page 41: Red Digital credentials presentation (February 2012)

Adidas CricketContent objective: User Engagement

Adidas Cricket had 24,144 fans in Sept. 2010

Adidas Cricket today has 1,133,177 fans in a span of 7 months.

Currently, this page is the 2nd biggest sports brand page in India

Red Digital has created a Fantasy Cricket game platform for Adidas Cricket on the fan page.

Adidas previewed its annual sale on the fan page before the stores

Adidas Cricket TVCs now premieres on the fan page before being launched on television The page boasts of custom downloads from Adidas Applications developed for user engagement and entertainment

Page 42: Red Digital credentials presentation (February 2012)

Adidas CricketAn independent study conducted by AC Nielsen & McKinsey put Adidas as the most spoken about sports brand during the first 3 weeks of the cricket world cup 2011.

Page 43: Red Digital credentials presentation (February 2012)

Dream11.com’s Fantasy Cricket application customized and run on Facebook

Page 44: Red Digital credentials presentation (February 2012)

Created and implemented an auction Application, that allows fans to bid and win on Adidas memorabilia

Page 45: Red Digital credentials presentation (February 2012)

To celebrate the harmony of Adidas and cricket, a user generated content application was created, appropriately named – Immortal Words

Page 46: Red Digital credentials presentation (February 2012)

A collage application for the World Cup 2011 where we urged fans to upload their favorite pictures, from which a collage will be created and signed by Sachin Tendulkar and Virender Sehwag

Page 47: Red Digital credentials presentation (February 2012)

Currently developing a Match Winning Prediction Application for IPL4

Page 48: Red Digital credentials presentation (February 2012)

BMW

Page 49: Red Digital credentials presentation (February 2012)

BMWObjective: Create a buzz at Auto Expo

BMW has become the no. 1 luxury car company in India beating Mercedes.

BMW wanted to create a buzz about their presence at Auto Expo beating arch rivals Audi.

We created Midas for BMW.

Midas is an online-offline bridge that helps visitors at events to stay connected with their Facebook friends.

Page 50: Red Digital credentials presentation (February 2012)

Visitors get Midas cards and line-up at kiosks to enable their Facebook profiles on those cards. They can also register cards with promoters walking around the pavilion.

Get your photo clicked and upload to your Facebook profile at the tap of your card, real-time.

Tap your card and let your friends know which car you like OR

Page 51: Red Digital credentials presentation (February 2012)

• Over 10,200 registered users• Over 18,500 photos uploaded• Over 34,000 unique pieces of content created• Over 3.3 million impression

Page 52: Red Digital credentials presentation (February 2012)

Lufthansa

Page 53: Red Digital credentials presentation (February 2012)

LufthansaObjective: Activation to generate buzz about the Lufthansa A380

Lufthansa launched an on-ground activation programme to generate buzz about its acquisition of the Airbus A380, the biggest passenger airliner in the world.

Red Digital created a unique game for Lufthansa that they would in the activity requiring users to: Call an IVR number Connect their phone numbers to the

game Use their phones as a controller for the

game Maneuver the Airbus A380 and park it in

its hangar

3 cities, 5 malls spanning over 3 months

Page 54: Red Digital credentials presentation (February 2012)
Page 55: Red Digital credentials presentation (February 2012)

DanoneDanette Smoothie & Stay Fittum Fit

Page 56: Red Digital credentials presentation (February 2012)
Page 57: Red Digital credentials presentation (February 2012)

DanoneContent Strategy: Increase awareness about the brand on social media

Two brands with different positioning and target audiences on social media.

Stay Fittum Fit is the Danone Yogurt page concentrating on fitness and healthy eating

Danette Smoothie is youth targeted about about cool or as the brand calls it… smooth!

Danette Smoothie has over 7,600 fans while Stay Fittum Fit has a little under 700 fans.

Applications for the page have been designed keeping intact the brand identity and messaging.

Page 58: Red Digital credentials presentation (February 2012)

An online dietician to help fans looking for answers to health related questions.

A social body mass calculator for the Stay Fittum Fit page.

Page 59: Red Digital credentials presentation (February 2012)

An application challenging the “smoothness” of a fan for the Danette Smoothie page!

Page 60: Red Digital credentials presentation (February 2012)

EsselWorld & Water Kingdom

Page 61: Red Digital credentials presentation (February 2012)
Page 62: Red Digital credentials presentation (February 2012)

EsselWorldContent Strategy: Increase park visits + awareness of events and new rides

Was initially being managed by a garage agency which got the page name and url branded wrongly (both are permanent once selected).

With our contacts at Facebook we had the name and url changed.

Currently at over 32,000 fans

Ticket booking application to soon go live on Facebook

Currently being used at the hub of EsselWorld’s college promotion Fun-O-Logy

Page 63: Red Digital credentials presentation (February 2012)

Godrej

Page 64: Red Digital credentials presentation (February 2012)
Page 65: Red Digital credentials presentation (February 2012)

Godrej - PowerplayContent Strategy: Fan Acquisition + Brand promotion

Powering the entire backend for Godrej’s loyalty program, Powerplay

Providing complete social media management with content and creative direction on social media: Direct communication with audiences on Facebook Customer service on twitter

Giving the participants access to register for the program through Facebook, taking the contest to the people rather than getting people to the contest

Effective use of Facebook marketing to enhance reach and audience of the promotion through IPL 4

• Over 70,000 people on the page presently

Page 66: Red Digital credentials presentation (February 2012)

Application to allow fans to register on Facebook

Page 67: Red Digital credentials presentation (February 2012)

Godrej - PowerplayUnique app to identify the most loyal fans on the page

Page 68: Red Digital credentials presentation (February 2012)

Khandani Rajdhani

Page 69: Red Digital credentials presentation (February 2012)
Page 70: Red Digital credentials presentation (February 2012)

Khandani RajdhaniContent strategy: Brand Awareness + Increasing footfalls

10,000 fans in the first month of operations

A showcase of pictures on Facebook of the delicious food that Rajdhani offers

Driving the audience from Facebook to Rajdhani outlets

Successfully running campaigns to establish Rajdhani Thali as the best Thali restaurant in India

Page 71: Red Digital credentials presentation (February 2012)

Khandani RajdhaniSimple viral contests around occasions

Page 72: Red Digital credentials presentation (February 2012)

Khandani RajdhaniCustomer engagement to increase footfalls

Page 73: Red Digital credentials presentation (February 2012)

Monginis

Page 74: Red Digital credentials presentation (February 2012)
Page 75: Red Digital credentials presentation (February 2012)

Monginis Content Strategy: Increase online sales

10,700 fans in the first month of operations.

Currently at 37,200 fans

Integrating an e-commerce solution for the Monginis fan page allowing fans to order and gift their favorite cakes online to their friends.

We are using Monginis on twitter like a customer service tool.

The widest deployment of Foursquare India has seen till date. Over 450 location already registered. 450 more locations in the pipeline. Will allow each Monginis outlet to run local offers

Page 76: Red Digital credentials presentation (February 2012)

Screenshots of the e-commerce platform for Monginis

Monginis Ecommerce

Page 77: Red Digital credentials presentation (February 2012)

Monginis Birthday calendar application that picks your friend’s birthdays and reminds you. Even prompts you to gift them a cake.

Page 78: Red Digital credentials presentation (February 2012)

Unified Florist

Page 79: Red Digital credentials presentation (February 2012)
Page 80: Red Digital credentials presentation (February 2012)

Unified FloristsContent Strategy: Increase online sales + User Engagement

Launched Unified Florists' “Geo-targeted” digital presence on Facebook

Development of a completely customized e-commerce platform for selling flowers

The e-commerce platform boasts of: Smart search functionality Apart from flowers there are chocolates, cakes, etc. for sale Complete payment solution on Facebook Built-in holiday list for occasion discounts completely automated

Currently delivering offline all across India and in the region of Philippines and United States of America

Page 81: Red Digital credentials presentation (February 2012)

Screenshots of our e-commerce platform

Page 82: Red Digital credentials presentation (February 2012)

Edu-Associates

Page 83: Red Digital credentials presentation (February 2012)
Page 84: Red Digital credentials presentation (February 2012)

Edu-AssociatesContent Strategy: Brand Awareness + Strategic fan acquisition

Launching Edu-Associate’s social presence on Facebook

India’s first job portal for teachers on Facebook

Recruiter application: Where teachers can upload their resumes and Universities can

search through them. Targeting to create a database of teachers & Universities online

Endeavour to positioning the fan page as a place for the betterment of education in India

Page 85: Red Digital credentials presentation (February 2012)

World Series Hockey

Page 86: Red Digital credentials presentation (February 2012)
Page 87: Red Digital credentials presentation (February 2012)

World Series HockeyContent Strategy: Increase awareness about the tournament and the sport

An franchise based hockey tournament launched by Nimbus with official accreditation from IHF and HI

Page aims to create a buzz about the franchises, team owners, the tournament and the sport itself

Present strategy revolves around education about the game and its players.

Page 88: Red Digital credentials presentation (February 2012)

Football Fest 2011

Page 89: Red Digital credentials presentation (February 2012)
Page 90: Red Digital credentials presentation (February 2012)

Football Fest 2011Content Strategy: Increase awareness about the tournament + sell tickets

A tournament launched by Celebrity Management group in Kolkata.

Will see Argentina and Venezuela play an official at the Salt Lake Stadium for the first time in India.

The page will act as a vehicle to build support for Football in India once the game is over

The game is being broadcasted live on ESPN

Page 91: Red Digital credentials presentation (February 2012)

Pulse Mall (Pune)

Page 92: Red Digital credentials presentation (February 2012)
Page 93: Red Digital credentials presentation (February 2012)

Pulse Mall (Pune)Content Strategy: Build a base of shoppers who frequent the mall

A unique concept to stay away from the fierce competition of malls in the area.

Targeting the local community of Pune

Base of over 3000 people only from the Pune area who get early access to discounts, offers, schemes and contests in the mall.

Soon to introduce Foursquare local offers at store level

Page 94: Red Digital credentials presentation (February 2012)

California University Silicon Valley

Page 95: Red Digital credentials presentation (February 2012)
Page 96: Red Digital credentials presentation (February 2012)

California University Silicon ValleyContent Strategy: Build interest among students for admissions

Prospective students will get an opportunity to know more about the university from the people who matter

Alumni will be able to connect with new and prospective student and help them qualify to the admission

The page will talk about the teaching methodology, student profile, campus, lifestyle, events, etc.

Setup programs on the page to identify deserving candidates and provide them grants and scholarships

Page 97: Red Digital credentials presentation (February 2012)

Building a powerful online community relies on the ability to create an emotional connect with individuals and

thoughtfully draw them into becoming a powerful and loyal marketing tool which drives others to the experience.

Page 98: Red Digital credentials presentation (February 2012)

www.facebook.com/reddigitalmedia

Yashraj [email protected]


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