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Registrar 102
Chris HuangRegistrar
Registrar 102
Learning Outcomes• Become more familiar with the roles and
responsibilities of the Registrar’s Office• Learn tips (and tricks)and apply them in your
work• Share experiences
Overview of GSU
• Background• Founded in 1969
• 5,500 total enrollment
• Upper-division University
• Graduate and Doctoral programs
• 35 miles south of Chicago
Overview of GSU
Trans4mation• First Freshmen Class 2014
• First Residence Hall 2014
• Athletics on the Horizon
Registrar 102
Responsibilities
• Academic Calendar• Transfer of Credit• Course Schedule/Rooms• Grade Processing• Degree Audit• Catalog
• Commencement• Graduation• Transcripts• Athletic Eligibility• Student Enrollment • Academic Standing
Registrar 102
Helpful tips of a registrar’s office• Be willing to serve• Know your policies and procedures
Registrar 102
Policies and procedures- Late Registration- Change of grades- Extended incompletes- Auditing- Full class
Registrar 102
Policies and procedures- Transfer Credit entry- Late graduation applications- Does this need division chair approval and/or dean
approval?- Consult the catalog- Document
Registration Issue Advisor Approval
Instructor Approval
Division Chair Approval
College Dean Approval (or rep)
Notes
Auditing a class Done through first week of class and add “V” grade on STAC.
Overload (more than 18 hrs)
Done in College, advisor can approve through student petition and then student can register online.
Grant Petition (if needed)
(of the class if needed)
(if needed)
Normally handled at College. Refer students to advisor, or curriculum contacts or Dean’s office. If we need to register, then an email from advisor, or division chair will be sufficient
Pre-Requisite (if needed)
(if needed)
This varies from program.
Late Registration (in term) after deadline
Late Registration (after term) or after class has ended
Class is full appeal (of the class)
If waitlist, bring attention to division chair.
Taking a cohort class of a different program
(of the class)
If sections will be combined into fewer sections
(of the class)
Usually, there will be a notice from the Colleges/divisions.
Registrar 102
Helpful tips of a registrar’s office• Know enough about other offices to be
dangerous
Registrar 102
Registrar’s Office
AdmissionsBusiness Office
FinancialAid Academics
Registrar 102
• Build Bridges- What is R2T4?
Registrar 102
• Helpful tips of a registrar’s office• Know FERPA
Registrar 102
• FERPA: what it is and what it isn’t at your institution– When does it start– What is directory information– Resources
Registrar 102
Helpful tips of a registrar’s office• Use metrics to understand your operation
Registrar 102
• Benefits of metrics– Gives you a status of the office– Hold staff accountable for productivity– Budget
“What gets measured is what gets done.” - Carly Fiorina
Registrar 102
• GSU Metrics (monthly)– Manual registrations– Forms processed – Transcripts entered (for degree audit)– Degrees posted– Transcript requests
Registrar 102
Helpful tips of a registrar’s office• Management versus Leadership
“Management is the production of acceptable results within known constraints and conditions. Leaders change the conditions.” – Carly Fiorina
Registrar 102
Helpful tips of a registrar’s office• Strategy and structure– Set expectations high– Get to know your staff’s strengths– Hold staff accountable – When to let them go
Registrar 102
“A challenge of leaders is to get the right people, on the right seat, on the right bus.”- Jim Collins
Registrar 102
Helpful tips of a registrar’s office• Utilize Technology to streamline processes
Registrar 102
Projects to utilize technology• Forms– Fillable PDF– Online in portal
• Catalog– PDF – Interactive
Registrar 102
Projects to utilize technology• Electronic Transcripts• Document Imaging– Transfer credit– Records retention (legacy records)
Registrar 102
Helpful tips of a registrar’s office• Useful software for reporting– SPSS– Access– Excel
Registrar 102
Helpful tips of a registrar’s office• Excel Tips– Removing Duplicates– Text to Columns– Concatentate– Pivot Tables
Registrar 102
Helpful tips of a registrar’s office- Be ready for unusual questions from
students/faculty.- Who is your office historian?- Document, document, document- Support Academic Learning
Registrar 102
Support Academic Learning