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Regus at a glance 2012

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What we do Regus is the world’s largest provider of flexible workplaces. Over a million customers a day benefit from our locations spread across almost 100 countries. With our ever expanding range of innovative products and services we enable people to work their way whether it’s from home, on the road or from an office. Where we do it Regus is a global organisation with business centres in 95 countries. We were founded in Brussels in 1989, are currently headquartered in Luxembourg and have a major management, research and development centre in Geneva, Switzerland. Our shares are listed on the London Stock Exchange. Who we do it for More than a million customers including half of the Fortune 500. Regus at a glance Our 2011 numbers Our market £1.16bn Turnover £86.4m Invested in growth 3.1bn Workers in the world 66% of workers would consider a paycut for more flexible work conditions 4.0p Earnings per share 12% Increase in dividend (to 2.9p) £50.6m Operating profit £188.3m Net cash position 1.3bn Mobile workers by 2013 55% of all office desks are unoccupied during the working day 12.8bn hours wasted by commuters in the US each year 59% of workers have the right tools to work anywhere To find out more please visit www.regus.com US$5,000 Typical annual cost of a Regus work anywhere Businessworld platinum card US$19,000 Typical annual cost of a desk in a western city centre location “The great benefit of being with Regus is it’s so easy to expand. They increased the size of our workspace by giving us another room and taking down a wall – doing everything over a weekend. Every day they evolve their service as they learn more about how we do things differently in Google.” Dr Paul Barreto, Country Manager, Google Portugal. “We founded the new Heinz office in Regus because the services, from reception to facilities management, allow us to concentrate on the business and on growth. We also like the atmosphere in the town centre offices and the friendly Regus staff, who help us with small-scale administrative services.” Matthias Wilberg, Commercial Director of Heinz in Switzerland. “The Regus solution allows us to enter new markets quickly without taking on the costs and risk of establishing our own infrastructure. It also makes our real estate operation more efficient, since we only have to deal with one company to get set up…” Fred Franz, Senior Director of Worldwide Real Estate and Facilities, Polycom, Inc. “It’s now easy accessing and going to the office, doing my calls and meeting customers… there’s a new airport at Umhlanga, a 10-minute drive away, and I’ve already met up with a customer flying in. Regus has made business simpler for me.” Dereen Dulai, account executive in the Kwa Zulu Natal region
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Page 1: Regus at a glance 2012

What we doRegus is the world’s largest provider of flexible workplaces. Over a million customers a day benefit from our locations spread across almost 100 countries. With our ever expanding range of innovative products and services we enable people to work their way whether it’s from home, on the road or from an office.

Where we do itRegus is a global organisation with business centres in 95 countries. We were founded in Brussels in 1989, are currently headquartered in Luxembourg and have a major management, research and development centre in Geneva, Switzerland. Our shares are listed on the London Stock Exchange.

Who we do it forMore than a million customers including half of the Fortune 500.

Regus at a glanceOur 2011 numbers

Our market

£1.16bnTurnover

£86.4mInvested in growth

3.1bnWorkers in the world

66% of workers would consider a paycut for more flexible work conditions

4.0pEarnings per share

12%Increase in dividend (to 2.9p)

£50.6m Operating profit

£188.3mNet cash position

1.3bnMobile workers by 2013

55%of all office desks are unoccupied during the working day

12.8bnhours wasted by commuters in the US each year

59% of workers have the right tools to work anywhere

To find out more please visit www.regus.com

US$5,000Typical annual cost of a Regus work anywhere Businessworld platinum card

US$19,000Typical annual cost of a desk in a western city centre location

“The great benefit of being with Regus is it’s so easy to expand. They increased the size of our workspace by giving us another room and taking down a wall – doing everything over a weekend. Every day they evolve their service as they learn more about how we do things differently in Google.” Dr Paul Barreto, Country Manager, Google Portugal.

“We founded the new Heinz office in Regus because the services, from reception to facilities management, allow us to concentrate on the business and on growth. We also like the atmosphere in the town centre offices and the friendly Regus staff, who help us with small-scale administrative services.” Matthias Wilberg, Commercial Director of Heinz in Switzerland.

“The Regus solution allows us to enter new markets quickly without taking on the costs and risk of establishing our own infrastructure. It also makes our real estate operation more efficient, since we only have to deal with one company to get set up…” Fred Franz, Senior Director of Worldwide Real Estate and Facilities, Polycom, Inc.

“It’s now easy accessing and going to the office, doing my calls and meeting customers… there’s a new airport at Umhlanga, a 10-minute drive away, and I’ve already met up with a customer flying in. Regus has made business simpler for me.” Dereen Dulai, account executive in the Kwa Zulu Natal region

Page 2: Regus at a glance 2012

MotorwayService Stations

Hotels

Airports

OutsideSpaces

Rail Stations

Libraries

Cafés

Second Place(Home)

First Place(Office)

Third Place

BusinessCentres

Suppliers’Locations

The key attributes of our business1. A well-established and consistently strong performing Mature Centres business with a strong cash generation and demonstrable year-on-year improvement.

2. An exciting and fast growing New Centres business with a commitment to achieving a global network of 2,000 locations by 2014.

3. New growth through Third Place avenues will be comparable to our existing business, evidenced from our current partnerships with Shell, SNCF and NS Trains.

4. Global network; our scale, breadth and depth are compelling to organisations of all sizes and in all market sectors.

5. Our investment in new product development enables us to continually develop innovative services for our customers.

6. Unique industry knowledge ensures innovation is customer needs driven.

7. Highly diversified income streams; from large to small companies representing more than a million customers.

8. Any requirement is addressable; from a start-up to a mobile worker Regus has products and facilities for every customer.

To find out more please visit www.regus.com

Third Place working locations

550 Cities

95 Countries

6,500 Employees

1 million Customers

1,200 Locations

1

1

33

5

5

7

7

9

9

2 2

4

4

6

6

8

8

10

10

11

11

Our products and servicesCoworking is encouraged by open plan space at a low cost for businesses which are starting to grow.

Collaboration spaces for teams of all sizes to meet and collaborate.

Serviced Offices are highly adaptable and fully equipped to be able to move in today and start working.

Meeting Rooms provide the very best in flexible meeting space bookable by the day, half day or even the hour.

Business Lounges are convenient work-ready environments providing peace, support and dedicated resources.

Video Communication including state of the art Telepresence studios, enable face-to-face meetings without the usual travel expense and downtime.

Think Pods are designed to be used for any length of time from one hour to a day, providing privacy in the shared space of our business lounges.

Disaster Recovery is a variety of fixed and virtual spaces to help organizations of any size resume operations following a workplace disaster.

Virtual Office provides an impressive business address and phone number anywhere in the world.

Day Offices offer quiet private space for a few hours or a full day with all the Regus services.

Branch Offices with business support, local knowledge and a customer base are an ideal way to expand into new markets.

A typical Regus Business Centre

A global company

Americas£431.8m revenue579 centres475,000 customers2,483 employees

EMEA£274.3m revenue323 centres315,000 customers1,610 employees

UK£187.6m revenue159 centres115,000 customers976 employees

APAC£139.7m revenue162 centres105,000 customers960 employees


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