REIMAGINING THE TRANSPORTATION,DISTRIBUTION, AND LOGISTICS (TDL)

WORKFORCE

• Regina Barboza, Program Director, CareerWorks: Greater Newark Workforce Funders Collaborative

• Tammy L. Marcase, Director of Workforce Development and Training, The Manufacturers’ Association

Delivering TLD Workforce

New Community Corporation Auto Mechanics Training

Automotive Industry Labor Market Data

• Average age of auto mechanics = 45 years & older (47% of mechanics); median age is 43;

• Half of the existing workforce looking to retire within 10 years;

• Currently not enough techs to meet industry needs;

• Can’t get enough certified techs;• Average age of cars on the road – 11 years.

* Per Ford Motor Customer Service Division presentation.

Vision Grow Talent, Serve Urban Market

• In 1996, Rich Liebler – then a Ford Motor exec. who represented all U.S. dealerships, now Chief Administrative Officer, Sansone Auto Mall – had a vision of serving the community and gaining new auto service tech entrants.

• Asked corporate invest $1 million to build out 12,000-square-foot facility at New Community Corp., that included 12 car lifts.

• Ford ultimately branded the training model – Ford Motor Maintenance & Light Repair Certificate, which mirrors the industry’s MLR certificate;

• Ultimately Ford rolled the training out to 13 states;• Last year, 38 locations (mostly community colleges) graduated

200.

New Community Corp. Auto Mechanics Training

New Community Corp. Auto Mechanics Training

• 29 jobseekers began 1,200-hour NCC Ford Automotive Technician Training 2013; attrition – 23 completed.

• Participants began internships – Mar/April 2014; 18 hired at Sansone, Ford, Jiffy Lube, Goodyear, Firestone, NJ Transit, Volkswagon, etc. to-date.

• 20 employers – Sansone, Jiffy Lube, Virgo Medical Services. Technicians (A,B,C Level) $25K to $125K per annum, service writers $50K to $100K, parts department (stockers, drivers, counterpersons, managers), salespersons $40K to $150K.

• Employers to be engaged in TLD roundtable.

• CareerWorks will significantly scale this program in 2015 and make it a pipeline to more employers.

Walmart RFP – Delivering TLD Workforce

• CareerWorks is applying its $220,000 Jobs for the Future/NFWS-Walmart Foundation grant to scale up its Ford Motor automotive service technician training to serve 200 job seekers over two years.

• Expand beyond the current 20 auto dealers and related automotive companies & lay the groundwork for a Port Auto Logistics pipeline training.

• Goal: Walmart Foundation grant serves as the catalyst for developing a truly end-to-end pipeline workforce partnership and a pilot Port-related workforce project in transportation, logistics and distribution.

Private Dollars, Innovative Tools

• Case management• Mentoring • Transportation• For example in NCC’s network of supportive

services, program participants have access to housing services, emergency food assistance, and case management/counseling services.

• NCC’s business advisory board meets quarterly – Ford, Sansone Auto Mall, etc.

10

• Contact: Regina Barboza, Program Director CareerWorks: Greater Newark Workforce Funders Collaborative c/o Newark Alliance, 60 Park Place, 19th Floor, Newark, NJ 07102, 973-596-6400, ext. 3103, www.careerworksnj.org

Filling the Employment Gap in Transportation,

Distribution and Logistics

Why is this important? Why here?

• SCPA region is 1 days drive to over 50% of US and Canadian population and East Coast ports.

• Attracting distribution hubs due to the proximity

• LQ = location quotient is 2.7 for region

• Exponential job growth

• Current jobs

Rank Occupation 2012 Estimated

Employment

2022 Projected

Employment

2012-2022 Annual Percent Change

Estimated Annual

Openings

1 Retail Salespersons  19,690 20,840 0.6 789

2 Laborers & Freight, Stock & Material Movers  17,190 19,510 1.3 764

3 Cashiers  17,250 17,400 0.1 762

4 Combined Food Preparation & Serving Workers 

14,230 16,330 1.4 754

5 Waiters & Waitresses  10,160 10,840 0.7 556

6 Registered Nurses  13,040 15,210 1.6 470

7 Heavy & Tractor-Trailer Truck Drivers 12,670 14,660 1.5 402

8 Customer Service Representatives  10,240 11,240 0.9 379

9 Stock Clerks & Order Fillers  12,300 12,110 -0.2 372

10 Office Clerks, General  14,880 15,180 0.2 343

Occupations with the highest estimated annual openings in South Central WIA, Pennsylvania for the 2012 - 2022 time period.

Source: PA Dept of Labor and Industry

Rank Advertised Detailed Tools and Technology Advertised Tools and Technology Group Job Openings

1 Forklift Forklifts 911

2 Cash Register Cash Registers 734

3 PowerPoint Presentation Software 729

4 Microsoft Word Word Processing Software 576

5 Weights Weights or Sets 474

6 REDUCE Analytical or Scientific Software 378

7 Screens Fixed Screens 364

8 Pallet Jack Pallet Trucks 325

9 Jacks Jacks 305

10 Ladders Ladders 297

The table below shows the top 10 advertised detailed tools and technologies found in job openings advertised online in South Central WIA, Pennsylvania on May 25,

2015.

Job Source: Online advertised jobs data

Employer EngagementProcess

• Industry partnership model

• Manufacturing

• Logistics

• Healthcare

• Information Technology

• Logistics employer consortium development

• Distribution centers

• Manufacturing facilities

Employer Engagement

• Establish needs

• Is training necessary?

• Warm body concept

• Skill level – vacant positions

• Training aligned with skills/positions

• Employer buy-in

• Training approval

• Hiring process plan

• Memorandum of Agreement signed

Program Components

• Recruitment Services – Where do we find the RIGHT candidates?

• Potential Candidates Selected

• Interview and Qualify

• Training Begins

Program Components• Training Curriculum includes:

• Employability Skills

• MSSC - Certified Logistics Associate curriculum and Exam

• Forklift Operator Certification

• Plant Tours

• MSSC – Certified Logistics Technician curriculum and Exam

• Employment Training

• Job Placement

Tammy Marcase

Director of Workforce Development and Training

The Manufacturers’ Association

717-843-3891

tmarcase@mascpa.org

A thought to consider…

A giant shadow is looming over the US skilled trades arena. Unlike many other nations, we now find ourselves trying to compete in a growing global economy with largely inexperienced ill-prepared workforce…

Robert M. Williamson

Strategic Workforce Systems, Inc.