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ReqtoCheck 1.31.2012

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ReqtoCheckStat is the City’s performance management tool for the entire process of purchasing outside services—from procurement, to routing contracts, to paying invoices on time.
32
C ITY OF N EW O RLEANS Reporting Period: December 15 th – January 31 st* *The current reporting period includes 1 ½ months of activity as opposed to 1 month of activity presented in prior reports. See page 3 for more information. Office of Performance & Accountability ReqtoCheckSTAT
Transcript
Page 1: ReqtoCheck 1.31.2012

CITY OF NEW ORLEANS

Reporting Period: December 15th – January 31st*

*The current reporting period includes 1 ½ months of activity as opposed to 1 month of activity presented in prior reports. See page 3

for more information.

Office of Performance & Accountability

ReqtoCheckSTAT

Page 2: ReqtoCheck 1.31.2012

Context In order to deliver critical services for its citizens—such as constructing roads, rehabilitating homes, or picking up trash—the City often engages with private companies with specialized expertise. Because these and other services are so critical, Mayor Landrieu has made it a priority for vendors to be selected fairly, for contracts to be negotiated expeditiously and in the best interests of New Orleanians, and for vendors to be paid in a timely manner. What is ReqtoCheckStat? In order to improve the performance, accountability, and transparency of the City’s contracting system, Mayor Landrieu asked the Office of Performance and Accountability to design a performance management program for the entire process of contracting out services—from the requisition of budgeted funds to the issuance of check for services rendered. The result is ReqtoCheckStat, a performance management system where key City officials review data to assess how the City is meetings its goals and to hold departments accountable for their results. ReqtoCheckStat, which takes place monthly, are working meetings, intended to provoke constructive dialogue on what is working, what is not, and what the City needs to do to improve. Can I participate? This meetings are open to the public. Members of the public are invited to submit questions, which will be addressed by City officials.

2

Page 3: ReqtoCheck 1.31.2012

Procurement Process Overview*

Requisition

•Department identifies need, and creates a requisition

•Requisition to use budgeted funds is approved by different offices

Procurement / DBE

•Approved requisition is reviewed by the Bureau of Purchasing

•Requisition is converted to Purchase Order (PO), Bid or Request for Proposal (RFP), depending upon scope of work and dollar amount

Contract Creation and

Routing

• Department routes contract materials through the system in order to obtain a contract

Contract Processing

and Approval

•Contract is reviewed for form, legality by Law Department

•CAO, City Attorney, Executive Counsel, Mayor/ Council review and approve contract

Payment

•Department reviews invoice and submits payment voucher to Accounts Payable (AP) to process payment

•Accounts Payable processes requests and makes payment

*See a more detailed process map on slide 31

3

Note :The current reporting period includes 1 ½ months of activity covering the period 12.15.2011 to 1.31.2012. Prior reporting periods only include 1 month of activity. The change was made as to time each reporting period to a calendar basis. Each subsequent report will present one month of activity on a calendar basis.

Page 4: ReqtoCheck 1.31.2012

Requisition Approval

4

• Requisition Approved and Processed per Period

• Requisition Approval Queue by Approval Level

• Approval Time of Requisitions

Requisition Procurement

/ DBE

Contract Creation and

Routing

Contract Processing

and Approval Payment

Page 5: ReqtoCheck 1.31.2012

Source : Obtained from BuySpeed System and evaluated by the Office of Performance and Accountability 2.13.2012

5

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Approval Queue Increased Substantially Due to Seasonal Volume and Technical Issues Related to the Routing/Approval Process

213 92 344*

673 794 1148*

896*

Ending Approval Q11.15.2011

New Requisitions Created11.16.201112.15.2011

Requisitions Approved11.16.201112.15.2011

Ending Approval Q12.15.2011

New Requisitions Created12.16.20111.31.2012

Requisitions Approved12.16.20111.31.2012

Ending Approval Q1.31.2012

Requisition Approval Queue General Fund for Period Ending 1.31.2012

*Activity includes 1 1/2 months of operations ** Includes 57 requisitions that were incorrectly routed to OPA for approval

58 43 35 49 54 36

130 19 19

116 159 158

56

214 6 1

77 62

153

214 213

92

344

0

50

100

150

200

250

300

350

400

7.15.2011 8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Finance

Budget

Director

Requisitions in Q to be Approved by Period

32

113

62

7

0 50 100 150

2 Days orLess

3- 5 Days

6-10 Days

Over 10Days

Age of Requisitions Budget Office

Page 6: ReqtoCheck 1.31.2012

Source : Obtained from BuySpeed System and evaluated by the Office of Performance and Accountability 1.31.2012 6

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Despite Improvements in the Number of Days to Approve Requisitions, Overall Approval Time Remains Slightly Above Target

2012

Days to Approve 9.15.2011 10.15.2012 11.15.2011 12.15.2011 1.31.2012

2 or less 72% 68% 69% 61% 71%

3 Days 2% 5% 4% 6% 9%

4-5 Days 8% 10% 8% 12% 9%

6-10 Days 12% 12% 7% 17% 10%

11-15 Days 5% 3% 7% 4% 1%

Over 15 Days 1% 2% 5% 0% 0%

Budget 2011

2012

Days to Approve 9.15.2011 10.15.2012 11.15.2011 12.15.2011 1.31.2012

1 or less 100% 100% 99% 99% 85%

2 Days 0% 0% 1% 0% 7%

3-5 Days 0% 0% 0% 1% 8%

6-10 Days 0% 0% 0% 0% 0%

11-15 Days 0% 0% 0% 0% 0%

Over 15 Days 0% 0% 0% 0% 0%

Finance2011

3.9

0.8 0.9

3 3.0 3.4 3.0 2.1

0.7

0.3 0.1

0.2 0.5 0.6

0.7

1

4.6

1.1 1.00

3.2 3.5 4 3.7

3.10

0

1

2

3

4

5

May 16 -Jun 15

June 16 -July 15

July 16 -August 15

August 16 -September 15

September 16 -October 15

October 16 -November 15

November 16 -December 15

December 16 -January 31

Average Number of Days to Approve Requisitions by Reporting Period (Budget Office and Department of Finance)

Finance(1 Working Day Target)

Budget(2 Working Day Target)

3 Working Day Target

Page 7: ReqtoCheck 1.31.2012

Requisition to Procurement

7

• Processing of Requisition by Bureau of Purchasing

• Status of Requisitions Awaiting Buyer Response

• Time to Convert Requisition to PO

• Status of Requests for Proposals

• Status of Bids

• DBE Compliance (Preliminary Data)

Requisition Procurement

/ DBE

Contract Creation and

Routing

Contract Processing

and Approval Payment

Page 8: ReqtoCheck 1.31.2012

Source : Obtained from BuySpeed System and Bureau of Purchasing 2.3.2012 and the Bureau of Purchasing 2.8.2012 8

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

The number of requisitions in queue waiting to be processed by the Bureau of Purchasing decreased by 64 despite significant increase in volume

148 172 108

794 770 896* 960*

Ending Approval Q11.15.2011

New Requisitions Created11.16.201112.15.2011

Requisitions Approved11.16.201112.15.2011

Ending Approval Q12.15.2011

New Requisitions Created12.16.20111.31.2012

Requisitions Approved12.16.20111.31.2012

Ending Approval Q1.31.2012

Queue of Requisitions Awaiting Bureau of Purchasing Action for the General Fund (Agencies) for Period Ending 1.31.2012

* Activity includes 1 1/2 months of operations

Status Count

Contract Being Processed 58

Waiting for Support [A] 24

Completed by 2.8.2012 26

Grand Total 84

Status Count

Police 5

Finance 4

Sanitation 4

ITI 2

Mayor 2

Neighborhood 1 2

City Council 2

NORD 1

Law 1

Homeland Security 1

Grand Total [A] 24

Waiting for Support

Status of Reqs Awaiting Buyer Processing

1.31.2012

91% 87% 91% 92% 93%

3% 6% 5% 7% 3% 6% 7% 4% 1% 5%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

8.16.20119.15.2011

9.16.201110.15.2011

10.16.201111.15.2011

11.16.201112.15.2011

12.16.20111.31.2012

7 Days and Over 3-6 Days 0-3 Days * Target

The Bureau of Purchasing Converts Requisitions to POs in Four Days or Less >90% of the Time

(Average 650 POs per month)

Page 9: ReqtoCheck 1.31.2012

Source : Bureau of Purchasing 1.31.2012

9

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

50%

50%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

January

10 andAbove

4 to 9

3 andbelow

Number of Proposals Received for RFPs completed January 2012

2 6

9 10

9 5

4

7 6 12

4 5*

5

Ending RFP Q11.15.2011

New RFP Requests11.15.201112.15.2011

RFPs Completed11.15.201112.15.2011

Ending RFP Q12.15.2011

New RFP Requests12.15.2011 1.31.2012

RFPs Completed12.15.20111.31.2012

Ending RFPs Q1.31.2012

7 RFPs Waiting for Committee Meeting as of 1.31.2012

Waiting Committee Meeting

Waiting Opening Date

Total 18

Total 22 Waiting Information From Department / Other

Total 21

* Includes cancelled RFPs for which proposals were not received

Department Brief Description Issue

Mayor's Office Redevelop 6 Flags Site Rescheduled 3 times/Additional Presentations

Mayor's Office EDF Administrative Svcs Committee Meeting Held 2/1/12

ITI Payroll System Meeting 11/8/11 awaiting decision

Finance Online Auction Svcs N.O. East 10/13/11 and 11/11/2011 Awaiting Decision

Finance Healthcare Maximization 10/27/2011 Awaiting Decision

Law Legal Services Awaiting Committee Meeting

New Orleans Business Alliance 5-Yr. Economic Plan/Award Not thru City Awaiting Committee Meeting

Department Brief Description Issue

HANO Reuse Plan for the Naval Support Activity "East Bank" CAO/CPO Authorization/OIG

EMD Vehicle Tracking System Awaiting Decision

Aviation Board Financial Consultant Aviation Board Meeting

Aviation Board Secret Shopper Aviation Board Meeting

Aviation Board Wildlife Mitigation Aviation Board Meeting

Waiting on Support / Response from Departments

1.31.2012

1.31.2012

Awaiting Committee Meeting

Page 10: ReqtoCheck 1.31.2012

Source : Bureau of Purchasing 1.31.2012 10

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

57%

43%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

January

10 andAbove

4 to 9

3 and below

Number of Proposals Received for Bids completed January 2012

13 13

5

3

7 3

7

9 13*

11

Ending Bid Q11.15.2011

New Bids Received11.15.201112.15.2011

Bids Completed11.15.201112.15.2011

Ending Bid Q12.15.2011

New Bids Received12.15.20111.31.2012

Bids Completed12.15.20111.31.2012

Ending Bid Q1.31.2012

The number of Bids in process decreased from 20 to 16 as of 1.31.2012

Waiting Opening Date

Waiting Information From Department

Total 16

Total 20

Total 16

* Includes cancelled Bids for which proposals were not received

Department Brief Description Issue

Office of Emergency Preparedness Warehouse Security Awaiting Specs

Parks and Parkways Public Greenspace Phase II Department Recommendation

Fire Flame Spectrophotometer Department Recommendation

Public Works Traffic Control Signs DBE/Department Recommendation

Public Works Lower 9th Ward Make it Right Need Items added in RXQ

1.31.2012

Waiting on Support / Response from Departments

Page 11: ReqtoCheck 1.31.2012

11

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source : Office of Supplier Diversity 2/2/2012 and 2.15.2012

The Percentage of DBE Award Value for the Month of January Reached 27%. (Preliminary Data)

$747,267

73%

$270,614

27% Non DBE AwradValue

DBE Award Value

DBE Commitment for Bids and RFS Opened in 2012 and Reviewed by The Office of Supplier

Diversity by January2012

14

3

4

0

5

10

15

20

25

January 2012

Over 10 Days

4-10 Days

0-3 Days

Time to Process DBE Validation by the Office of Supplier Diversity for

the Month of January 2012 units

21

Page 12: ReqtoCheck 1.31.2012

Contract Package Routing

12

• Average Contract Routing Time

Requisition Procurement /

DBE Contract Creation

and Routing

Contract Processing and

Approval Payment

Page 13: ReqtoCheck 1.31.2012

Source : ECMS 1.31.2012

13

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Average Time to Approve Contracts Being Routed Remains on Target (Under 4 Days)

0.6 0.50 0.22

1.95 1.8 0.2 0.20

0.22

0.63 0.5

0.5 0.60 1.3

0.69

0.3

0.5 0.75

0.27

0.70

0.7

1.75 2.05 2.01

3.97

3.3

0.0

1.0

2.0

3.0

4.0

5.0

9/15/2011 10/15/2011 11/15/2011 12/15/2011 1/31/2012

Average Approval Time of Contracts by Approval Level in Days (by period)

CAO (1 day target)

Civil Service (1 daytarget)

Finance (1 daytarget)

Bureau ofPurchasing (1 daytarget)

4 day aggregate target

Routing Aggregate Time 4.9 Days 5.15.2011

Days to Approve 11.15.2011 12.15.2012 1.31.2012 Days to Approve 11.15.2011 12.15.2011 1.31.2012

0-1 Days 94% 88% 93% 0-1 Days 73% 83% 97%

2- 3 Days 6% 2% 4% 2- 3 Days 26% 17% 3%

4-7 Days 0% 10% 3% 4-7 Days 1% 0% 0%

Over 8 Days 0% 0% 0% Over 8 Days 0% 0% 0%

Days to Approve 11.15.2011 12.15.2012 1.31.2012 Days to Approve 11.15.2011 12.15.2011 1.31.2012

0-1 Days 98% 98% 93% 0-1 Days 96% 69% 70%

2- 3 Days 2% 2% 7% 2- 3 Days 4% 9% 14%

4-7 Days 0% 0% 0% 4-7 Days 0% 17% 12%

Over 8 Days 0% 0% 0% Over 8 Days 0% 5% 4%

Finance Distribution Approval

CAO Distribution Approval

Bureau of Purchasing Distribution Approval

Civil Service Distribution Approval

18 Age 3 Days

1 Age 0 Days

Purchasing

Finance

Civil Service

CAO

0 10 20

19 Contract Request are in Q as of 1.31.2012

Page 14: ReqtoCheck 1.31.2012

Contract Approval Process

14

• Contract Rejections

• Contract Processing and Approval

Requisition Procurement /

DBE Contract Creation

and Routing

Contract Processing and

Approval Payment

Page 15: ReqtoCheck 1.31.2012

15

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source : ECMS System 2.1.2012

Only a Small Number of Contracts Were Rejected/ Returned During the Period

Note: 4 items were rejected during the period. However, some rejections were the result of multiple reasons.

9

31

8 9 9 4

0

10

20

30

40

8.15.2011 9.15.2011 10.15.2011 11.15.2012 12.15.2011 1.31.2012

Contracts Returned / Rejected by Approval Level or Law Department by Period (in units)

Department Total

NORDC 1

Property Management 1

Police 1

Fire 1

Grand Total 4

1.31.2012

0 1 1

3

00.5

11.5

22.5

33.5

TaxClearance

CorporateResolution

DBE Form ExpiredContract

CorporateResolution

RequisitionProblem

Vendor ID Missing Supportand Other

Reasons for Contracts Returned or Rejected by Either Approval Level or Law Department 12.15.2012 -1.31.2012

Page 16: ReqtoCheck 1.31.2012

16

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Contracts: All Contracts in Process as of 1.31.2012 (Legal Review, CAO, Vendor Signature, City Attorney, Executive Council, Mayor/City Council)

Source : Law Department and ECMS System 1.31.2012 and 2.10.2012

133 109

170

39 63

141*

80*

0

50

100

150

200

250

300

11.15.2011 New Requests ContractsCompleted

12.15.2011 New Requests ContractsCompleted

1.31.2012

All Contracts Processed, Received and in Q at the End of the Reporting Period as of 1.31.2012 (in units)

216 Contracts as 3.15.2011

Page 17: ReqtoCheck 1.31.2012

17

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Contracts : All Contracts in Process as of 1.31.2012 (Legal Review, CAO, City Attorney, Executive Counsel, Mayor/Council Approval)

Source : Law Department 2.13.2012 and ECMS System 1.31.2012

71 37

74 69 43

74

59

64 14 26

25

42

13 37 41 12

13

24 7 8 16

12

6

10 11 8 6 14

22

20

0

50

100

150

200

250

300

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Over 120 Days

91 - 120 Days

61 - 90 Days

31- 60 Days

0 - 30 Days

The Average Age of Contracts Awaiting Processing Decreased to 53 Days

Total 161 Average Days 46

Total 154 Average Days 55

Total 151 Average Days 50

216 Contracts 64 Average Days

3.15.2011

Total 133 Average Days 46 Total 109

Average Days 64

Total 170 Average Days 53

17 55 62

36

167 Days Since Entered for

Processing

15 Days Since Received by

The Law Department

24 Days Since Contract Made

Available for Vendor to Sign

18 Days Since Received by Executive Counsel

020406080

100120140160180

Previous Law System(Location Not Specified)

Attorney Dp. City Att CAO Vendor Sign Executive Counsel

Location and Average Age of Contracts in Process as of 1.31.2012

ECMS

Page 18: ReqtoCheck 1.31.2012

18

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source : Law Department 2.13.2012 and ECMS System 1.31.2012

Contracts : All Contracts Executed Between 12.15.2011 and 1.31.2012 (Legal Review, CAO, City Attorney, Executive Counsel, Mayor/Council Approval)

117

15 1 1

21 9

0

20

40

60

80

100

120

140

Previous Tracking System(Processing by Location Not

Specified)

Attorney Dp. City Att CAO Vendor Sign Executive Counsel

Average Time to Process all Contracts Completed During the 12.15.2011 - 1.31.2012 Window (in Days)

ECMS

33%

34%

16% 11%

57 54 45 60

39 6%

0

20

40

60

80

100

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Over 120

91-120

61-90

31-60

0-30

The Average Time to Close Contracts During the Period Increased from 39 in the Prior Period to 56 as of 1.31.2012 (in Days) 66 Days 3.15.2011

56

Page 19: ReqtoCheck 1.31.2012

19

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

(81) (67)

(57) (70)

(59) (65%)

19 33

43 30

41 35%

(100)

(80)

(60)

(40)

(20)

-

20

40

60

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Completed 30 Days Completed after 30 Days

%

35% of All Contracts Closed During the Period Were Completed in 30 Days or Less, Compared to 41% in the Prior Period

Contracts : All Contracts Executed Between 12.15.2011 and 1.31.2012 (Legal Review, CAO, City Attorney, Executive Counsel, Mayor/Council Approval)

Source : Law Department 2.13.2012 and ECMS System 1.31.2012

Page 20: ReqtoCheck 1.31.2012

The check: Accounts payable

20

• General Fund Payments

• Processing by Accounts Payable

• Payment from Invoice Date

• Capital and Grants Expenditure Payments

• Processing by Accounts Payable

• Payment from Invoice Date

• Detail Review (invoices in the pipeline)

• CDBG Invoice Payments

• DPW Payments

• DPW Revolver Payments

• Capital Projects Payments

• Capital Projects Revolver Payments

Requisition Procurement Contract Creation

and Routing

Contract Processing and

Approval Payment

Page 21: ReqtoCheck 1.31.2012

21

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source :Accounts Payable and Office of Performance and Accountability. Collected 2.7.2012

The Percentage of General Fund (and Agency) Payments Processed in 7 Days or Less Decreased to 20%.

5

7 6

11 11

12

0

2

4

6

8

10

12

14

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Average Number of Days to Process Invoices by A/P Department (GF Expenditures)

Target 7 Days

87%

63% 67% 56%

37% 20%

13%

34% 32%

23%

40%

48%

3% 1%

12% 23% 30%

1% 10% 2%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Working Days to Process General Funds and Agencies Check Payments by A/P Office for Periods Ending 8.15.2011 to 1.31.2012 (in %)

Sample 270 selections 95% confidence level +-5

Over 30 Days

16 - 30 Days

8-15 Days

7 Days or less

Page 22: ReqtoCheck 1.31.2012

22

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source :Accounts Payable and Office of Performance and Accountability. Collected 2.7.2012

The Percentage of General Fund (and agency) Payments in 30 Days or less Decreased to 34% in the Current Period

57% 58% 60% 50% 46%

34%

26% 25% 27% 28% 36%

42%

10% 13% 7% 17% 10% 16%

7% 4% 6% 5% 8% 8%

0%

20%

40%

60%

80%

100%

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Percentage of Payments in Days From Invoice Date to Payment for General Fund (or Agency) Expenditures for Periods Ending

8.15.2011 - 1.31.2012(in %) Sample 270 selections 95% confidence level +-5

Over 121 Days

61 - 120 Days

31 to 60 Days

30 Days or Less

39 40 39 45 48

52

0

10

20

30

40

50

60

70

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Average Number of Days to Pay Invoices From Invoice Date (GF Expenditures)

Target 30 Days

Page 23: ReqtoCheck 1.31.2012

The Percentage of Capital and Grant Payments Processed in 7 Days or Less Remains Over the 90% Target

23

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source :Accounts Payable and Office of Performance and Accountability. Collected 2.7.2012

3

1 2 2 2

3

0

2

4

6

8

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Average Number of Days to Process Invoices by A/P Department (Capital and Grant Expenditures)

Target 7 Days

96% 99% 97% 98% 97% 95%

1% 1% 1% 3% 4% 1% 2% 1% 3% 1%

0%

20%

40%

60%

80%

100%

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Working Days to Process Capital Expenditures and Grants Check Payments by A/P Office for Periods Ending 8.15.2011 - 1.31.2012(in %)

Sample 100 selections 90% confidence level +--10

Over 30 Days

16 - 30 Days

8-15 Days

7 Days or less

Page 24: ReqtoCheck 1.31.2012

24

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

The Percentage of capital and grant payments made in 30 days or less from invoice date increased to 52 % from 49% in the prior period

Source :Accounts Payable and Office of Performance and Accountability. Collected 2.7.2012

45% 60% 67%

53% 49% 52%

26% 23% 12%

25% 29% 26%

22% 10% 15% 14% 8% 15%

7% 7% 6% 8% 15% 7%

0%

20%

40%

60%

80%

100%

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Percentage of Payments in Days From Invoice Date to Payment for Capital and Grant Expenditures for Periods Ending

8.15.2011 - 1.31.2012 (in %) Sample 100 selections 90% confidence level +-10

Over 121 Days

61 - 120 Days

31 to 60 Days

30 Days or Less

47 50

40

50 57

51

0

10

20

30

40

50

60

8.15.2011 9.15.2011 10.15.2011 11.15.2011 12.15.2011 1.31.2012

Average Number of Days to Pay Invoices From Invoice Date (Capital and Grant Expenditures)

Target 30 Days

Page 25: ReqtoCheck 1.31.2012

25

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source :Accounts Payable and Office of Performance and Accountability. Collected between 2.5.2012 and 2.10.2012

*Through a sample selection of 370 invoices each reporting period, the Office of Performance and Accountability asks

departments with 3 (General Fund and Agencies) or 2 (Capital and Grant Expenditures) payments exceeding a 60 day

payment window (invoice date to payment date) to attend the periodic ReqtoCheck meeting to discuss why payments were

not made in a timely fashion. This list represents all those departments/agencies that have been invited, and the number of

times they have been invited, to explain late payments.

1 1 1 1 1 1 1 1 1

2 2 2

3 3 3

4 4 4 4

5 5

6 6 6

0

1

2

3

4

5

6

7

# of Reporting Periods Departments/Agencies Have Had Multiple Late Payments (>60 Days from Invoice Date) in the Sample Since 6.15.2011*

Late Payments During Most Recent Reporting Period

Page 26: ReqtoCheck 1.31.2012

A Number of Old CDBG Invoices Remain Unpaid Because of Contracts Currently Being Processed

Information obtained from Quickbase maintained by Hagerty Consulting Collected 2.1.2012 and 2.13.2012 26

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Over 60

days

Over 30

days

<=30 31-60 61-90 91-120 >120 Grand Total

PM to Send to Owning Department 1 5 6

Owning Department to Approve 1 1

Owning Department to Send to Accounting 2 1 3

Accounting to Approve 39 8 20 67

State DRU to Send to State Finance 1 1 2

State Finance to Pay City 3 1 11 16 31

City to Cut Check 19 9 5 3 36

Grand Total 45 29 41 22 9 146

Dispute with the vendor 2

Other* 3

With the State 8 21Contract being processed 1 4

Waiting on State funds to clear City account 9 4

Paid 21 11 17

*Funding and budget a l location issues delaying payment for invoices in the ">120" category

Pro

cess

Sta

geR

easo

n fo

r D

elay

Age Received Department (in Days)

Page 27: ReqtoCheck 1.31.2012

27

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Information obtained from Quickbase (DPW Department) 2.1.2012 and 2.10.2012

Over 60 days

Over 30 days

A significant number of DPW (City) Invoices Received Over 60 days Ago Remain Unpaid. Most of These Exceptions Are the Result of Contracts Currently Being Processed

<=30 31-60 61-90 91-120 >120 Grand Total

Project Manager to Approve Invoice 4 2 18 24

DPW Fiscal to Receive Invoice 1 1

DPW to Create Receiver 11 5 1 4 21

DPW to Receive Check 5 6 4 1 2 18

Grand Total 20 12 7 1 24 64**

Dispute with the vendor

Goods received at a later date / Services

were not rendered

Invoice was misplaced / Not processed

timely 1

Contract being processed 1 1 22

Other * 1

Paid 10 5 1 2

*Pending SWB Reimbursement

** Operations Invoices not included herein

Proc

ess

Stag

e R

eas

on

fo

r D

ela

y

Age Received Department (in Days)

Page 28: ReqtoCheck 1.31.2012

Information obtained from Quickbase (DPW Department) 2.1.2012 and 2.10.2012 28

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Over 60 days

A Significant Number of DPW (Revolver) Invoices Received Over 60 Days Ago Remain Unpaid. Some of the Problems Relate to Cost Overruns Surpassing FEMAS Obligated Amount

Over 30 days

<=30 31-60 61-90 91-120 >120 Grand Total

Consultant to Send to DPW 1 36 37

Project Manager to Receive Invoice 1 1

Project Manager to Approve Invoice 2 2

DPW Fiscal to Receive Invoice 4 3 23 30

DPW to Create Receiver 2 3 5

Grand Total 5 4 3 63 75

Dispute with the vendor 29

Goods received at a later date / Services

were not rendered

Invoice was misplaced / Not processed

timely

Contract being processed 2 2 13

Other * 2 1 21

Paid

*17 Drainage Point Repair invoices - currently being processed

*7 invoices - Amendment being processed & vendor to reimburse DPW on a different FEMA project before these invoices will be paid

Pro

cess

Sta

ge

Re

aso

n f

or

De

lay

Age Received Department (in Days)

Page 29: ReqtoCheck 1.31.2012

Capital Projects Maintains Good Track Record of Paying Invoices on Time.

29

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Information obtained from Quickbase (Capital Projects Department ) 2.1.2012 and 2.13.2012

Over 60

days

Over 30

days

<=30 31-60 61-90 91-120 >120 Grand Total

CPA to Create Receiver 1 1 2

CPA to Deliver to Finance 9 9

Finance to Receive from CPA 5 5

Finance to Cut Check 9 6 1 16

Finance to Release Check 1 3 4

Grand Total 24 7 1 0 4 36

Dispute with the vendor 1

Goods received at a later date /

Services were not rendered

Invoice was misplaced / Not

processed timely

Contract being processed 1

Other *

Paid 5 1 4

Pro

cess

Sta

ge

Re

aso

n f

or

De

lay

Age Received Department (in Days)

Page 30: ReqtoCheck 1.31.2012

Capital Projects Invoices Paid Through the Revolver Have Been Paid on Time With the Exception of a Few Outliers Due to Disputes with the Vendor

Information obtained from Quickbase (Capital Projects Department ) 2.1.2012 and 2.13.2012

30

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Over 60

days

Over 30

days

<=30 31-60 61-90 91-120 >120 Grand Total

Fiscal to Receive Invoice 3 3

CPA to Deliver to Finance 1 1 1 3

Finance to Receive from CPA 1 1

Finance to Send to State 6 3 9

State to Send to Hancock 9 2 1 4 1 17

Grand Total 16 8 2 4 3 33

Dispute with the vendor

Goods received at a later date /

Services were not rendered

Invoice was misplaced / Not

processed timely 1

Contract being processed

Other 4 1 1 1

Paid 4 3 2

Pro

cess

Sta

ge

Re

aso

n f

or

De

lay

Age Received Department (in Days)

Page 31: ReqtoCheck 1.31.2012

Procurement Requisition

Contract Creation

and Routing

Contract

Processing

and Approval

Payment

Supplemental

Procurement

31

Page 32: ReqtoCheck 1.31.2012

32

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