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Reqtocheck 3.31.2012

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ReqtoCheckStat is the City of New Orleans' performance management tool for the entire process of purchasing outside services—from procurement, to routing contracts, to paying invoices on time.
31
C ITY OF N EW O RLEANS Reporting Period: March 1 – March 31st Office of Performance & Accountability ReqtoCheckSTAT www.nola.gov/opa
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Page 1: Reqtocheck 3.31.2012

CITY OF NEW ORLEANS

Reporting Period: March 1 – March 31st

Office of Performance & Accountability

ReqtoCheckSTAT

www.nola.gov/opa

Page 2: Reqtocheck 3.31.2012

Context In order to deliver critical services for its citizens—such as constructing roads, rehabilitating homes, or picking up trash—the City often engages with private companies with specialized expertise. Because these and other services are so critical, Mayor Landrieu has made it a priority for vendors to be selected fairly, for contracts to be negotiated expeditiously and in the best interests of New Orleanians, and for vendors to be paid in a timely manner. What is ReqtoCheckStat? In order to improve the performance, accountability, and transparency of the City’s contracting system, Mayor Landrieu asked the Office of Performance and Accountability to design a performance management program for the entire process of contracting out services—from the requisition of budgeted funds to the issuance of check for services rendered. The result is ReqtoCheckStat, a performance management system where key City officials review data to assess how the City is meetings its goals and to hold departments accountable for their results. ReqtoCheckStat, which takes place monthly, are working meetings, intended to provoke constructive dialogue on what is working, what is not, and what the City needs to do to improve. Can I participate? This meetings are open to the public. Members of the public are invited to submit questions, which will be addressed by City officials.

2

Page 3: Reqtocheck 3.31.2012

Procurement Process Overview*

Requisition

•Department identifies need, and creates a requisition

•Requisition to use budgeted funds is approved by different offices

Procurement / DBE

•Approved requisition is reviewed by the Bureau of Purchasing

•Requisition is converted to Purchase Order (PO), Bid or Request for Proposal (RFP), depending upon scope of work and dollar amount

Contract Creation and

Routing

• Department routes contract materials through the system in order to obtain a contract

Contract Processing

and Approval

•Contract is reviewed for form, legality by Law Department

•CAO, City Attorney, Executive Counsel, Mayor/ Council review and approve contract

Payment

•Department reviews invoice and submits payment voucher to Accounts Payable (AP) to process payment

•Accounts Payable processes requests and makes payment

*See a more detailed process map on slide 30

3

Note : The reporting period covering the period 12.15.2011 to 1.31.2012 includes 1 ½ months of activity .

Page 4: Reqtocheck 3.31.2012

Requisition Approval

4

• Requisition Approved and Processed per Period

• Requisition Approval Queue by Approval Level

• Approval Time of Requisitions

Requisition Procurement

/ DBE

Contract Creation and

Routing

Contract Processing

and Approval Payment

Page 5: Reqtocheck 3.31.2012

Source : City of New Orleans Procurement System 4.1.2012 5

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Approval Queue Continues to Decrease Reaching 133 Requisitions Awaiting Approval as of 3.31.2012

344 213 133

1051 1182 1087 1167

Ending Approval Q1.31.2012

New Requisitions Created2.1.2012

2.29.2012

Requisitions Approved2.1.2012

2.29.2012

Ending Approval Q2.29.2012

New Requisitions Created3.1.2012

3.31.2012

Requisitions Approved3.1.2012

3.31.2012

Ending Approval Q3.31.2012

Requisition Approval Queue General Fund for Period Ending 3.31.2012

35

7

0

0

0 10 20 30 40

2 Days or Less

3- 5 Days

6-10 Days

Over 10 Days

Age of Requisitions in Q Finance Office

32 5

0 3

0 10 20 30 40

2 Days or Less

3- 5 Days

6-10 Days

Over 10 Days

Age of Requisitions in Q Budget Office

49 54 36

130

48 51

159 158

56

214

132

40

6 1 33

42

214 213

92

344

213

133

0

50

100

150

200

250

300

350

400

10.15.2011 11.15.2011 12.15.2012 1.31.2012 2.29.2012 3.31.2012

Finance

Budget

Department

Requisitions in Q to be Approved

Page 6: Reqtocheck 3.31.2012

Source : City of New Orleans Procurement System 4.1.2012 6

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Number of Days to Approve Requisitions on Target

3.0 3.4 3.0 2.1 2.45 1.88

0.5 0.6 0.7

1.0 0.55 0.57

3.44 3.99 3.76

3.10 3.00 2.45

0.0

1.0

2.0

3.0

4.0

5.0

10.15.2011 11.15.2011 12.15.2012 1.31.2012 2.29.2012 3.31.2012

Average Number of Days to Approve Requisitions by Reporting Period (Budget Office and Department of Finance)

Finance(1 Working Day Target)

Budget(2 Working Day Target)

3 Working Day Target

Days to Approve 10.15.2012 11.15.2011 12.15.2011 1.31.2013 2.29.2012 3.31.2012

2 or less 68% 69% 61% 71% 53% 74%

3 Days 5% 4% 6% 9% 15% 8%

4-5 Days 10% 8% 12% 9% 25% 11%

6-10 Days 12% 7% 17% 10% 7% 6%

11-15 Days 3% 7% 4% 1% 0% 1%

Over 15 Days 2% 5% 0% 0% 0% 0%

Budget 2011 2012

Days to Approve 10.15.2012 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

1 or less 100% 99% 99% 85% 99% 97%

2 Days 0% 1% 0% 7% 1% 2%

3-5 Days 0% 0% 1% 8% 0% 1%

6-10 Days 0% 0% 0% 0% 0% 0%

11-15 Days 0% 0% 0% 0% 0% 0%

Over 15 Days 0% 0% 0% 0% 0% 0%

Finance2011 2012

Page 7: Reqtocheck 3.31.2012

Requisition to Procurement

7

• Processing of Requisition by Bureau of Purchasing

• Status of Requisitions Awaiting Buyer Response

• Time to Convert Requisition to PO

• Status of Requests for Proposals

• Status of Bids

• DBE Compliance (Preliminary Data)

Requisition Procurement

/ DBE

Contract Creation and

Routing

Contract Processing

and Approval Payment

Page 8: Reqtocheck 3.31.2012

Source : Obtained from the Bureau of Purchasing 4.1.2012 and 4.10.2012 8

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

The Number of Requisitions in Queue Waiting to be Processed by the Bureau of Purchasing Decreased to 133

108 207 133

1182 1083 1167 1241

Ending Approval Q1.31.2012

New Requisitions Created2.1.2012…

Requisitions Approved2.1.2012…

Ending Approval Q2.29.2012

New Requisitions Created3.1.2012…

Requisitions Approved3.1.2012…

Ending Approval Q3.31.2012

Bureau of Purchasing Requisition Processing General Fund for Period Ending 3.31.2012

91% 92% 93% 93% 89%

5% 7% 3% 4% 5%

4% 1% 5% 3% 6%

0%10%20%30%40%50%60%70%80%90%

100%

10.16.201111.15.2011

11.16.201112.15.2011

12.16.20111.31.2012

2.1.20122.29.2012

3.1.20123.31.2012

9 Days and Over 5 - 8 Days 0 -4 Days

The Bureau of Purchasing Converts Requisitions to POs in Four Days or Less 90% of the Time (Average 708 POs per month)

Status Count

Completed 4/11/2012 40

Need Contract 67

Purchasing Processing Bid/RFP/RFQ 8

Waiting for Support 18

Grand Total 133

Status Count

NOAB 9

Fire 2

NORD 2

Mayor's Office 1

Mosquito & Termite Control 1

Capital Project 1

EMS 1

Property Mgmt. 1

Grand Total 18

Waiting for Support

Status of Reqs Awaiting Buyer Processing

3.31.2012

Page 9: Reqtocheck 3.31.2012

Source : Bureau of Purchasing 4.1.2012 and 4.10.2012

9

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

* Includes cancelled RFPs for which proposals were not received

9

4 4*

8

7 9*

5

7 2 6

5

8 8

3

Ending RFP Q1.31.2012

RFP Requests2.1.2012

2.29.2012

RFP Completed2.1.2012

2.29.2012

Ending RFP Q2.29.2012

RFP Requests3.1.2012

3.31.2012

RFP Completed3.1.2012

3.31.2012

Ending RFP Q3.31.2012

The Number of RFPS in Process is 19 as of 3.31.2012

Waiting Committee

Waiting Opening Date

Total 21

Total 21

Waiting Information From Department

Total 19

Department Brief Description

OCD RFP for professional services NSA New Orleans East Bank facility

CAO Unemployment Management

Mayor Education and Careers Summer Programs

Aviation Board Airport Pavement Conditions Index

Aviation Board Land Use

Aviation Board Feasibility Study - New Terminal

Awaiting Committee Meeting

Department Brief Description Comment

Finance Retirement Dept Investment Consultant Awaiting RXQ, OIG, Specs, authorization

Finance Municipal Revenue Collection System Awaiting RXQ

Finance Online Auction Svs NO East Awaiting Decision - Action from Other RFP

Sanitation Collection of Sanitation Fees Awaiting Specs (have draft), Authorization, Requisition

Police Psychologist Limited Responses Received

CAO Group Term Life Accidental Death Dismemberment Awaiting Authorization and funding identified

Aviation Board Wildlife Mitigation Awaiting Decision

OCD NOATF Legal Services Base Realignment and Closure Awaiting Decision

Waiting on Support / Response from Departments

50% 67%

50%

50% 33%

50%

0%10%20%30%40%50%60%70%80%90%

100%

1.31.2012 YTD (2.29.2012) YTD (3.31.2012)

4 to 9

3 andbelow

Number of Proposals Received for RFPs Completed YTD 2012 (as of 3.31.2012)

Page 10: Reqtocheck 3.31.2012

Source : Bureau of Purchasing 4.1.2012 and 4.10.2012 10

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

* Includes cancelled Bids for which proposals were not received

5 9 8

11

21 14

9

14 9

18 5

2

Ending Bid Q1.31.2012

Bid Requests2.1.2012

2.29.2012

Bid Completed2.1.2012

2.29.2012

Ending Bid Q2.29.2012

Bid Requests3.1.2012

3.31.2012

Bid Completed3.1.2012

3.31.2012

Ending Bid Q3.31.2012

The Number of Bids in process Increased from 23 to 28 as of 3.31.2012

Waiting Opening Date

Waiting Information From Department

Total 16 Total 23 Total 28

In Process Bureau of Purchasing/ DBE

57% 52% 50%

43% 48% 47%

3%

0%10%20%30%40%50%60%70%80%90%

100%

1.31.2012 YTD (2.29.2012) YTD (3.31.2012)

10 andAbove

4 to 9

3 andbelow

Number of Proposals Received for Bids completed YTD 2012 (as of 3..31.2012)

Department Brief Description Issue

Capital NOFD Engine 31 Waiting on Specs, Authorization, Funding

Capital Joe Brown Park CDBG Enhancements Waiting on Specs, Authorization, Funding

Capital Bodenger Playground Waiting Spec Changes Revised CDBG Section 3

Library Crescent Trucks-Walk-in Van Waiting CAO Authorization

Finance Phase I Emergency Equipment & Supplies Waiting on Specs + CAO Authorization

Aviation Board Security Management Control Waiting on Specs, OIG,RXQ

Property Mgmt Janitorial Services Waiting on RXQ, Authorization, Funding

NOHSEP Generator Waiting info to Correct Specs

Awaiting on Department

Page 11: Reqtocheck 3.31.2012

11

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source : Office of Supplier Diversity 4.1.2012

Cumulative YTD Percentage of DBE Award Value as of 3.31.2012 is 39%

1,190,946

4,756,283

7,905,779

-

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

January February March

DBE Commitment for Bids/RFPS Opened and that Have Been Reviewed by the Office of Supplier Diversity (Preliminary Data )

Cumulative Estimated Contract Value 35% Requirement DBE Award Value Committed

35% Target

39% YTD Actual

5 9

3

3

3

4

3

1

8 3.2 Days

15 5.6 Days

8 5.1 Days

02468

101214161820

1.31.2012 2.29.2012 3.31.2012

Over 10 Days

4-10 Days

0-3 Days"Target"

Time to Process DBE Validation by the Office of Supplier Diversity 2012 Requests Completed (Working Days)

units

Page 12: Reqtocheck 3.31.2012

Contract Package Routing

12

• Average Contract Routing Time

Requisition Procurement /

DBE Contract Creation

and Routing

Contract Processing and

Approval Payment

Page 13: Reqtocheck 3.31.2012

Source : ECMS 4.1.2012 and 4.10.2012

13

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Average Time to Approve Contracts Under Target

0.22

1.95 1.8 2.3

1.14 0.22

0.63 0.5

0.4

0.42 1.3

0.69

0.3

0.6

0.39 0.27

0.70

0.7

0.8

0.49 2.01

3.97

3.3

4.1

2.44

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

11/15/2011 12/15/2011 1/31/2012 2/29/2012 3/31/2012

Average Approval Time of Contracts by Approval Level in Days (by period)

CAO (1 daytarget)

Civil Service (1day target)

Finance (1 daytarget)

Bureau ofPurchasing (1day target)

Total

4 day agregate target

Routing Aggregate Time 4.9 Days 5.15.2011

Days to Approve 1.31.2012 2.29.2012 3.31.2012 Days to Approve 1.31.2012 2.29.2012 3.31.2012

0-1 Days 93% 90% 93% 0-1 Days 97% 92% 97%

2- 3 Days 4% 3% 7% 2- 3 Days 3% 8% 3%

4-7 Days 3% 7% 0% 4-7 Days 0% 0% 0%

Over 8 Days 0% 0% 0% Over 8 Days 0% 0% 0%

Days to Approve 1.31.2012 2.29.2012 3.31.2012 Days to Approve 1.31.2012 2.29.2012 3.31.2012

0-1 Days 93% 97% 93% 0-1 Days 70% 62% 78%

2- 3 Days 7% 3% 7% 2- 3 Days 14% 18% 16%

4-7 Days 0% 0% 0% 4-7 Days 12% 10% 1%

Over 8 Days 0% 0% 0% Over 8 Days 4% 10% 5%

Finance Distribution Approval

CAO Distribution Approval

Bureau of Purchasing Distribution Approval

Civil Service Distribution Approval

3 4 Days

6 29 Days

3 21 Days

Purchasing

Finance

Civil Service

CAO

- 2 4 6 8

12 Contract Request are in Q as of 3.31.2012

Page 14: Reqtocheck 3.31.2012

Contract Approval Process

14

• Contract Rejections

• Contract Processing and Approval

Requisition Procurement /

DBE Contract Creation

and Routing

Contract Processing and

Approval Payment

Page 15: Reqtocheck 3.31.2012

15

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source : ECMS System 4.1.2012

12 Contracts Were Rejected/ Returned During the Period

8 9 9

4

9

12

0

5

10

15

10.15.2011 11.15.2012 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Contracts Returned / Rejected by Approval Level or Law Department by Period (in units)

9

0 3

0

2

4

6

8

10

TaxClearance

CorporateResolution

DBE Form ExpiredContract

CorporateResolution

RequisitionProblem

Vendor ID Missing Supportand Other

Reasons for Contracts Returned or Rejected by Either Approval Level or Law Department 3.1.2012 - 3.31.2012

Department Total

OCD 6

Sanitation 3

Homeland Security 1

Human Services 1

Mosquito 1

Grand Total 12

3.31.2012

Page 16: Reqtocheck 3.31.2012

16

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Contracts: All Contracts in Process as of 3.31.2012 (Legal Review, CAO, Vendor Signature, City Attorney, Executive Council, Mayor/City Council)

Source : Law Department and ECMS System 4.1.2012

170 188 183

114 96 111 116

0

50

100

150

200

250

300

350

1.31.2012 New Requests ContractsCompleted

2.29.2012 New Requests ContractsClosed

3.31.2012

All Contracts Processed, Received and in Q at the End of the Reporting Period as of 3.31.2012 (in units)

216 Contracts as 3.15.2011

Page 17: Reqtocheck 3.31.2012

17

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Contracts : All Contracts in Process as of 3.31.2012 (Legal Review, CAO, City Attorney, Executive Counsel, Mayor/Council Approval)

Source : Contract Management System ECMS 4.1.2012

74 69 43

74 109 94

14 26 25

42 26 45 41 12

13

24 24 11 16

12

6

10 13 13 6

14 22

20 16 20

0

50

100

150

200

250

300

10.15.2011 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Over 120 Days

91 - 120 Days

61 - 90 Days

31- 60 Days

0 - 30 Days

The Average Age of Contracts Awaiting Processing Increased to 48 Days

Total 188 Average Days 46

Total 183 Average Days 48 Total 151

Average Days 50

216 Contracts 64 Average Days

3.15.2011

Total 133 Average Days 46 Total 109

Average Days 64

Total 170 Average Days 53

8

72

5 4 53 23 17

92 Days Since Entered for

Processing

14 Days Since Received by

The Law Department

29 Days Since Received by

CAO

020406080

100120140160180

Manually RoutedEmergency

(Location NotSpecified)

Attorney Dp. City Att CAO Law Prepare forVendor

Vendor Sign Executive Counsel Returned

Location and Average Age of Contracts in Process as of 3.31.2012

5 Days Since Signed by

the Vendor 29 Days Since Completed

by Attorney

18 Days Since Reviewed

CAO

114 Days Since Submitted for Legal Review

ECMS

Page 18: Reqtocheck 3.31.2012

18

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source : : Contract Management System ECMS 4.1.2012

Contracts : All Contracts Executed Between 3.1.2012 and 3.31.2012 (Legal Review, CAO, City Attorney, Executive Counsel, Mayor/Council Approval)

43% 30% 41% 33% 42% 34%

57% 70%

59% 34% 28%

34%

16% 10% 12% 11% 6% 9% 6% 14% 9% 45

60

39

56

62 58

-

10

20

30

40

50

60

70

80

90

100

10.15.2011 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Over 120

91-120

61-90

31-60

0-30

The Average Time to Close Contracts During the Period Decrease to 58 Days from 62 Days. 34% of Contracts Were Closed in 30 Days or Less (80% Target)

66 Days

3.15.2011

203

18 2 1 15 17

0

50

100

150

200

250

Legal Review D. City Att CAO Vendor Sign Executive Con.

Average Days to Process Contracts Completed During the Period 3.1.2012 - 3.31.2012 (by Stage)

ECMS

Page 19: Reqtocheck 3.31.2012

The check: Accounts payable

19

• General Fund Payments

• Processing by Accounts Payable

• Payment from Invoice Date

• Capital and Grants Expenditure Payments

• Processing by Accounts Payable

• Payment from Invoice Date

• Detail Review (invoices in the pipeline)

• CDBG Invoice Payments

• DPW Payments

• DPW Revolver Payments

• Capital Projects Payments

• Capital Projects Revolver Payments

Requisition Procurement Contract Creation

and Routing

Contract Processing and

Approval Payment

Page 20: Reqtocheck 3.31.2012

20

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source :Accounts Payable and Office of Performance and Accountability. Collected 4.2.2012 -4.3.2012

The Percentage of General Fund (and Agency) Payments Processed in 7 Days or Less Remained at 45%

67% 56%

37% 20%

45% 45%

32%

23% 40%

48%

53% 54%

1%

12% 23% 30%

2% 1% 8% 1%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

10.15.2011 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Working Days to Process General Funds and Agencies Check Payments by A/P Office for Periods Ending 10.15.2011 to 3.31.2012 (in %)

Sample 286 selections 95% confidence level +-5

Over 30 Days

16 - 30 Days

8-15 Days

7 Days or less

6.3

10.7 11.0 12.0

7.6 8.1

0

2

4

6

8

10

12

14

10.15.2011 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Average Number of Days to Process Invoices by A/P Department (GF Expenditures)

Target 7 Days

Page 21: Reqtocheck 3.31.2012

21

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source :Accounts Payable and Office of Performance and Accountability. Collected 4.2.2012 -4.3.2012

The Percentage of General Fund (and agency) Payments in 30 Days or Less Increased to 56% in the Current Period

60% 50% 46%

34% 40% 56%

27% 28% 36%

42% 45%

32%

7% 17% 10% 16% 8% 8%

6% 5% 9% 8% 8% 4%

0%

20%

40%

60%

80%

100%

10.15.2011 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Percentage of Payments in Days From Invoice Date to Payment for General Fund (or Agency) Expenditures for Periods Ending

10.15.2011 - 3.31.2012(in %) Sample 286 selections 95% confidence level +-5

Over 121 Days

61 - 120 Days

31 to 60 Days

30 Days or Less

39 45 48

52 48

40

0

20

40

60

10.15.2011 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Average Number of Days to Pay Invoices From Invoice Date (GF Expenditures)

Target 30 Days

Page 22: Reqtocheck 3.31.2012

The Percentage of Capital and Grant Payments Processed in 7 Days or Less Remains Over the 90% Target

22

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source :Accounts Payable and Office of Performance and Accountability. Collected 4.2.2012 -4.3.2012

97% 98% 97% 95% 92% 99%

1% 3% 3% 4% 5% 1%

1% 1% 2% 2%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

10.15.2011 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Working Days to Process Capital Expenditures and Grants Check Payments by A/P Office for Periods Ending 10.15.2011 - 3.31.2012(in %)

Sample 100 selections 90% confidence level +--10

Over 30 Days

16 - 30 Days

8-15 Days

7 Days or less

2 2 2 3

4

2

0123456789

10

10.15.2011 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Average Number of Days to Process Invoices by A/P Department (Capital and Grant Expenditures)

Target 7 Days

Page 23: Reqtocheck 3.31.2012

23

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

The Percentage of Capital and Grant Payments Made in 30 days or Less from Invoice Date Increased to 56%, from 49% in the Prior Period

Source :Accounts Payable and Office of Performance and Accountability. Collected 4.2.2012 -4.3.2012

67% 53% 49% 52% 49% 56%

12% 25% 29% 26% 32%

30%

15% 14% 8% 15% 14% 10% 6% 8% 15% 7% 6% 4%

0%

20%

40%

60%

80%

100%

10.15.2011 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Percentage of Payments in Days From Invoice Date to Payment for Capital and Grant Expenditures for Periods Ending

10.15.2011 - 3.31.2012(in %) Sample 100 selections 90% confidence level +-10

Over 121 Days

61 - 120 Days

31 to 60 Days

30 Days or Less

40

50 57

51 47 47

-

10.00

20.00

30.00

40.00

50.00

60.00

10.15.2011 11.15.2011 12.15.2011 1.31.2012 2.29.2012 3.31.2012

Average Number of Days to Pay Invoices From Invoice Date (Capital and Grant Expenditures)

Target 30 Days

Page 24: Reqtocheck 3.31.2012

(**)Represents the percentage of payments over 60 days, from invoice date, for the specific department.

Sample Results Payments Vouched Period 3.1.2012 – 3.31.2012

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Source :Accounts Payable 4.2.2012 -4.3.2012

Sample 270 Selections 95% Confidence level +-5 Sample 100 Selections 90% Confidence level +--10

General Fund & Agencies

Department No Yes

Aviation 34 9 43 21%

NOPD 20 6 26 23%

Mosquito 11 3 14 21%

Parks and Parkways 11 3 14 21%

DPW 10 1 11 9%

ITI 9 3 12 25%

Other Departments 156 10 166 6%

Grand Total 251 35 286 12%

Over 60 DaysGrand Total

(**) %

Dep. Late

Capital & Grants

Department No Yes

Capital 19 2 21 10%

DPW 8 3 11 27%

Health 16 16 0%

OCD 19 4 23 17%

Other Departments 25 5 30 17%

Grand Total 87 14 100 14%

Over 60 DaysGrand Total

(**) %

Dep. Late

(*)Through a sample selection of approximatelly 370 invoices each reporting period, the Office of Performance and Accountability asks

departments with 3 (General Fund and Agencies) or 2 (Capital and Grant Expenditures) payments exceeding a 60 day payment window (invoice

date to payment date) to attend the periodic ReqtoCheck meeting to discuss challenges preventing invoices from being paid in a timely fashion. .

3 3 3 3

2 2 2 2

1 1 1 1 1 1 1 1 1

0

0.5

1

1.5

2

2.5

3

3.5

Capital DPW OCD Aviation ITI EMD Health Human

Services

NORDC Mosquito Library NOPD Property

Man.

Law Mayor's

Office

Registrar Park

# of Reporting Periods Departments/AgenciesHad Multiple Payments Over 60 Days Since January 2012

Payments over 60 Days During Most Recent Reporting Period

Page 25: Reqtocheck 3.31.2012

A Number of CDBG Invoices Remain Unpaid Because the City is Awaiting the State to Process

Information obtained from Quickbase maintained by Hagerty Consulting Collected 4.1.2012 – 4.11.2012

25

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Over 60

days

Over 30

days

45 20 47

29 62 43

41 53 47 22 14 5 9

9 9 146 158 151

0

50

100

150

200

Jan-12 Feb-12 Mar-12

Over 120

91-120

61-90

31-60

<=30

OCD Aging of Invoices in the Pipeline by Period

Processing Stage <=30 31-60 61-90 91-120 Over 120 Grand TotalPM to Send to Owning Department 1 5 6

Owning Department to Approve 0 1 1

Owning Department to Send to Accounting 4 4

Accounting to Approve 3 3

State DRU to Send to State Finance 4 6 10

State Finance to Pay City 33 33 38 5 109

Payment to Hit City's Bank 1 6 7

City to Cut Check 2 3 3 3 11

Grand Total 47 43 47 5 9 151

Reasons for Delay

Dispute with the vendor 4

Misplaced / Nor Processed Timely

With the State 28 17 5

Contract being processed 5

Other 4

Paid as of 4.11.2012 15 26

43 47 5 9

Age

Page 26: Reqtocheck 3.31.2012

26

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Information obtained from Quickbase (DPW Department) 4.1.2012 – 4.11.2012

Over 60 days

Over 30 days

A significant number of DPW (City) Invoices Received Over 60 days Ago Remain Unpaid. Most of These Exceptions Are the Result of Contracts Currently Being Processed

20 11 18

12 9 3

7

4 5

1 2 1

24

25 26

64

51 53

010203040506070

Jan-12 Feb-12 Mar-12

Over12091-120

61-90

31-60

DPW City: Aging of Invoices in the Pipeline by Period

Processing Stage <=30 31-60 61-90 91-120 Over 120 Grand Total PM to Approve 3 24 27

Department to Create Receiver 10 3 5 2 20

Finance to Cut Check 1 1

Finance to Release Check 4 1 5

Grand Total 18 3 5 1 26 53

Reasons for Delay

Dispute with the vendor

Goods received at a later date / Services

were not rendered

Invoice was missplaced / not processed

timely

Contract being processed 1 2 21

Other* 1 1 1 5

Paid 1 2

Age

*5 Invoices Over 120 Days - contract executed 4/3, vendor name change being processed in AFIN and waiting for revised

invocies from vendor (vendor contacted 4/5)

*1 invoice from 91-120 days - check cut 1/24, waiting for reimbursement from State before check can be released. PM

working with State to resolve (additional back-up documentation requested., etc)

*1 invoice from 61-90 days and 1 invoice from 31-60 days - pending SWB reimbursement

Page 27: Reqtocheck 3.31.2012

27

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Over 60 days

A Significant Number of DPW (Revolver) Invoices Received Over 60 Days Ago Remain Unpaid.

Over 30 days

Information obtained from Quickbase (DPW Department) 4.1.2012 – 4.11.2012

Processing Stage <=30 31-60 61-90 91-120 Over 120 Grand Total PM to Approve 10 10

Fiscal to Receive Invoice 1 1 7 9

Department to Create Receiver 2 1 7 10

State to Send to Hancock 9 9

Grand Total 10 3 2 23 38

Reasons for Delay

Dispute with the vendor

Goods received at a later date / Services

were not rendered

Invoice was missplaced / not processed

timely

Contract being processed 3 1 8

Other** 1 6

Paid 9

**7 "Other" Invoices - Drainage Point Repair are being processed (plan change approved 4/3)

Note: 29 Invoices for the same vendor are in dispute. Working with Legal to resolve. These have been

excluded from the table above.

Age

5 10 4 4 4 3 3

2

34 33 23

46 41 38

0

10

20

30

40

50

Jan-12 Feb-12 Mar-12

Over 120

91-120

61-90

31-60

30

DPW Revolver: Aging of Invoices in the Pipeline by Period

Page 28: Reqtocheck 3.31.2012

Capital Projects Maintains Good Track Record of Paying Invoices on Time.

28

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Information obtained from Quickbase (DPW Department) 4.1.2012 – 4.11.2012

Over 60

days

Over 30

days

Processing Stage <=30 31-60 61-90 91-120 Over 120 Grand Total

Department to Create Receiver 1 1 2

Department to Deliver to Finance 1 1 2

Finance to Receive from Department 1 1

Finance to Cut Check 11 5 1 1 18

Finance to Release Check 1 1 2

Grand Total 13 7 3 2 0 25

Reasons for Delay

Dispute with the vendor 1

Goods received at a later date / Services

were not rendered

Invoice was missplaced / not processed

timely

Contract being processed 1

Other 1 2 1

Paid by 4.11.2012 5 1

Age

24 21 13

7 9

7

1 4

3

1

2

4

36 35

25

0

10

20

30

40

Jan-12 Feb-12 Mar-12

Over 120

91-120

61-90

31-60

30

Capital City: Aging of Invoices in the Pipeline by Period

Page 29: Reqtocheck 3.31.2012

Capital Projects Invoices Paid Through the Revolver Have Been Paid on Time With the Exception of a Few Outliers Due to Disputes with the Vendor

Information obtained from Quickbase (Capital Projects Department ) 4.1.2012 – 4.11.2012

29

Requisition Procurement / DBE Contract Creation and Routing Contract Processing and Approval Payment

Over 60

days

Over 30

days

Processing Stage <=30 31-60 61-90 91-120 Over 120 Grand Total

PM to Approve 1 1

Department to Create Receiver 2 2

Finance to Receive from Department 1 1

State to Send to Hancock 15 4 1 20

Grand Total 17 5 0 1 1 24

Reasons for Delay

Dispute with the vendor 1

Goods received at a later date / Services

were not rendered

Invoice was missplaced / not processed

timely

Contract being processed

Other 3 1

Paid by 4.11.2012 2

Age

16 15 17

8 2

5 2

2

4

0 1

3

2 1

33

21 24

0

10

20

30

40

Jan-12 Feb-12 Mar-12

Over 120

91-120

61-90

31-60

30

Capital Revolver: Aging of Invoices in the Pipeline by Period

Page 30: Reqtocheck 3.31.2012

Procurement Requisition

Contract Creation

and Routing

Contract

Processing

and Approval

Payment

Supplemental

Procurement

30

Page 31: Reqtocheck 3.31.2012

31

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