© 2017 ServiceNow All rights reservedservicenow.com/nowforum-london.html | #NowForum

CUSTOMERSERVICE at

R E S O LV E C U STO M E R I S S U E S AT L I G H T S P E E DDiscover how to deliver effortless, connected, and proactive customer service at this free event

ONEAMAZING CONFERENCE

VISIONARY KEYNOTE

LO N D O N 2 017

“Work at Lightspeed”

3C U S TO M E R S E R V I C E B R E A KO U T S E S S I O N S

Customer Service Demos

at ExpoNow

A VALUABLENETWORKING OPPORTUNITY

ONE DAY OF INSPIRATION FOR CUSTOMER SERVICE PROFESSIONALS

A DAY OF ENDLESS OPPORTUNITIESNowForum is packed with new ways to deliver customer service across the enter-prise. Enjoy the experiences and uncover opportunities at this service management event that you won’t want to miss!

EXPLORE THE EVENT

36 SPONSORS

SN-IG-NF-London-CS-082017

See what’s happening at NowForum London!

EXPONOW EXHIBITION HALLMeet Our Sponsors and Partners

EXPONOW HAPPY HOURWind Down and Raise a Glass

WOMEN IN TECHLearn How to Bridge the Diversity Gap

ENGAGENOW GENIUS LOUNGEGet Your Questions Answered

1 2 O C T O B E R 2 0 1 7 � E X C E L L O N D O N , L O N D O N , E N G L A N D

EXPLORE CUSTOMER SERVICE AT NOWFORUM LONDON 2017

REGISTER NOW >

You’ll find sessions dedicated to going beyond today’s CRM-based technology to a modern customer service management strategy, including:

Resolve Customer Issues at Lightspeed

Learn how to transform and modernise service

for your external customers and partners— leading to greater custom-er loyalty, reduced costs,

and new revenue.

Making Customer Service a Team Sport

Explore how you can pro-vide an effortless customer

service agent experience that connects them to the rest of your organisation,

speeding problem diagnosis and driving permanent solutions.

Customer Service Lightspeed Pioneer

Featuring a leading customer, discover the

business challenges that led to the selection of

ServiceNow, implementa-tion best practices, and

economic value realised.

Learn

Experience

Network

SP

EA

KE

RS

“Work at Lightspeed”

KEYNOTE

Meet Professionals Who Will Help You Turn Insights Into Action

© 2017 ServiceNow All rights reservedservicenow.com/nowforum-london.html | #NowForum

SN-IG-NF-London-CS-082017

John DonahoePRESIDENT &

CHIEF EXECUTIVE OFFICER SERVICENOW

Dave WrightCHIEF INNOVATION OFFICER

SERVICENOW

Philip van der WiltGM & VP OF SALES, EMEA

SERVICENOW