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Retaining Your Old Patients in a New Practice | Randall Wong, M.D. | AAO 2015

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HELP! MY PATIENTS CAN’T FIND ME Randall V. Wong, M.D. AAO 2015 | Las Vegas | Tech13 9:30 -10:30 AM | November 15
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Page 1: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

HELP!MY PATIENTS CAN’T FIND ME

Randall V. Wong, M.D.AAO 2015 | Las Vegas | Tech139:30 -10:30 AM | November 15

Page 2: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

Financial Disclosure

• I have the following financial interests or relationships to disclose:• Co-Founder:

• Medical Marketing Enterprises, LLC

Page 3: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

Randall Wong, M.D.• Ophthalmologist (Retina Specialist)• Online Marketing

• Medical Marketing Enterprises, LLC• Website Rankings• SEO and Social Media• Reputation

• Father of Five (Combined)• Duncan Donuts Coffee • Tennis not Golf

Page 4: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

Patients Lose Doctor!!!

• Problem: You’ve left your present practice and your patients NEED TO FIND YOU!

• How do your existing patients find your new office?

Page 5: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

Unique Situation• Patients know you• Patients can Google you by name• Reverse is usually true

Take advantage of the fact that patient’s can search the Internet by your name…becomes easier task.

Page 6: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

Solutions• Create vanity website

• E.g. www.RandallWongMD.com

• Click-through ads

• Change NAP• Local• State• AAO, ABO• NPI

• Aggregators

Page 7: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

Vanity Website

• RandallWongMD.com

• Easier to rank since searching by name• No need to worry about SEO/Rankings

Page 8: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

AdWords• Aka Click-Through• PPC• Pay per click

• Buy Keywords• Target Your Audicne• Limit Display

• Time• Location• Set Budget

Page 9: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015
Page 10: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

Change NAP with Societies

• Local• State• AAO• ABO• AMA• NPI

Name

Address

Phone

Page 11: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

AggregatorsClaim accounts

Change NAP

Review SitesLocal DirectoriesBusiness “Aggregators”

Page 12: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

Aggregators | DirectoriesBing LocalBest of the WebCitysearchDexKnowsFourSquareGoogle +Insider PagesJudy’s BookKudzuMantaMerchant CircleSuper Pages

Yahoo! LocalYellow BotYelloweeYellow PagesYelpHealthgrades

VitalsRate MDSDoctorbaseWebMDDocshop

Local.AARPMapquestRealselfLocalMed

Page 13: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

AAO 2015 | My ScheduleI’ll be teaching several courses and will also be speaking at the Technology Pavilion

Saturday | November 14, 2015

9:30 – 10:30 AM | Tech Pav (TECH01)“Optimizing Your Office Web Presence”

1-4 PM | SPE07Use Blogging and Social Networking to Super Charge Website”

Sunday | November 15, 2015

9:30 – 10:30 AM | Tech Pav (TECH08)“Managing Your Online Reputation”

2:30 PM – 3:00 PM | Tech Pav (TECH13)“Help! My Patients Can’t Find Me”

3:15 PM -4:15 PM | AAOE 256“Live Website Analysis: Critique Your Own Website”

Randall Wong
Page 14: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

Schedule Cont’dMonday | November 16, 2015

10:45 AM – 11:15 AM | Tech Pav (TECH16)“A Crash Course in SEO”

Tuesday | November 17, 2015

12:45 PM – 3:00 PM | AAOE 652“Essential Search Engine Optimization Tools for Your Website”

Page 15: Retaining Your Old Patients in a New Practice | Randall Wong, M.D. |  AAO 2015

Thank You andTo Your Success!

Randall V. Wong, [email protected]


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