Instructions based on screenshots:

Syncing trackers with Apple Health:

1. A) Launch the Sharecare app and sign in. Upon login,users will be prompted to receive notifications andreminders from Sharecare; click “Allow.” To make sureSharecare can synchronize data from the Health app,please click “Allow Health Access.” (see STAH Visual 1a-1 & 1a-2)

B) If not prompted to answer this question or if you wishto connect or disconnect automatic tracking, click theheart icon in the bottom toolbar of the Sharecare app toaccess Trackers. From here, click the gear icon in the toprighthand corner, then set automatic tracking preferences.(see STAH Visual 1b-1 & 1b-2)

STAH Visual 1a-1 STAH Visual 1a-2 STAH Visual 1b-1 STAH Visual 1b-2

Rewards Center Overview

© 2019, Sharecare, 255 East Paces Ferry Rd., Suite 700, Atlanta, GA 30305Chicago Lives Healthy • chicagoliveshealthy.com • 1-866-556-7671

To access the Rewards Center go to chicagoliveshealthy.com/ongoing to access the Wellness Portal.

Click CLH.SHARECARE.COM. Once at the Wellness Portal, click SIGN IN.

Enter your Email and Password and click SIGN IN. To skip this page, click CONTINUE.

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Here are the items you can verify within the Rewards Center:

A. How do I verify that I received credit for completing the 2020 RealAge test?

B. Do I need to participate in the Ongoing Health Improvement Programs (HIP)?

C. How do I know when I have completed all of my requirements for the 2020 wellness program and avoided the increasedmonthly healthcare contribution?

Rewards Center Overview (continued)

From the home page click on this , (the ACHIEVE icon).

On the Rewards page, click on the 2020 WELLNESS PROGRAM block.

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© 2019, Sharecare, 255 East Paces Ferry Rd., Suite 700, Atlanta, GA 30305 Chicago Lives Healthy • chicagoliveshealthy.com • 1-866-556-7671

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On the Achieve page click on the REWARDS Banner

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Once in the Rewards Center, there are a number of items you can confirm, review Q & A’s 8 through 10.

A) How do I verify that I received credit for completingthe 2020 RealAge test? You have completed the RealAgetest requirement once you have a green check mark byRealAge test and a completion date before February 20,2020.

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Rewards Center Overview (continued)

B) Do I need to participate in the Ongoing HealthImprovement Programs (HIP)? If you are required toparticipate in a HIP program for the 2020 wellness program,you can confirm this by reviewing the Rewards Center. Youwill see Quarter 2, 3 and 4 Health Improvement Programlisted as a part of your 2020 Steps. If you are REQUIREDto participate in a Health Improvement Program, youreceived information regarding your (HIP) assignment inJanuary, 2020 from the Chicago Benefits Office. The HealthImprovement Program (HIP) vendors Telligen and TCOYHare sending written correspondence and making telephonecalls in late January to encourage participants to enroll bythe March 31, 2020 deadline.

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© 2019, Sharecare, 255 East Paces Ferry Rd., Suite 700, Atlanta, GA 30305 Chicago Lives Healthy • chicagoliveshealthy.com • 1-866-556-7671

C) How do I know when I have completed all ofmy requirements for the 2020 wellness programand avoided the increased monthly healthcarecontribution? To confirm which steps you are required tocomplete you can click on ABOUT THIS PROGRAM. Seethe screenshots of the rewards center below to confirmwhich group you are in. You will see a green check mark tothe left of the activity and the word “Completed” once theactivity is processed. Your RealAge test completion statusloads within 24 hours of completion.Other activities withinthe rewards center, may take up to 45 days to update.

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VOUNTARY: This member needs to complete A RealAge Test by 2/20/2020.

TCOYH: This member needs to complete A RealAge Test by 2/20/2020 AND Complete Quarterly Ongoing Health Improvement Programs (HIP) offered through TCOYH.

TELLIGEN: This member needs to complete A RealAge Test by 2/20/2020 AND Complete Quarterly Ongoing Health Improvement Programs (HIP) offered through Telligen.