Discuss Roaming in a Strategic Way and Learn More about Best Practices on Roaming Business, Marketing and the Newest Technologies Available! An event report written by Informa Telecoms & Media senior analysts will be sent to all attendees after the event! www.mobileroamingforum.com BOOK NOW Including Presentations from: BTC BAHAMAS X CW PANAMA X DIGICEL GROUP X ENTEL PCS CHILE X IUSACELL MEXICO X OPEN MOBILE PR X TELEFONICA MOVILES ARGENTINA X TIM BRASIL X September 8 & 9, 2010 Hilton Miami Downtown Hotel Miami – USA 2 nd Forum on Limited Free Passes Available for Regional Operators that Register Until August 9 th * Latest Strategies and New Business Models on NEW!!! Co-allocated with & cala Gold Sponsor Silver Sponsor Organized by Sponsor
Transcript
Discuss Roaming in a Strategic Way and Learn More about Best Practices on Roaming Business, Marketing and the Newest Technologies Available!
An event report written by Informa Telecoms & Media senior analysts will
be sent to all attendees after the event!
www.mobileroamingforum.comBOOK NOW
Including Presentations from:BTC BAHAMASXX
CW PANAMAXX
DIGICEL GROUPXX
ENTEL PCS CHILEXX
IUSACELL MEXICOXX
OPEN MOBILE PRXX
TELEFONICA MOVILES ARGENTINAXX
TIM BRASILXX
September 8 & 9, 2010Hilton Miami Downtown HotelMiami – USA
2nd Forum on
Limited Free Passes Available for Regional
Operators that Register Until August 9th *
Latest Strategies and New Business Models on
NEW!!! Co-allocated with
&cala
Gold Sponsor Silver Sponsor Organized bySponsor
Dear Executive,
After the great success of 2009’s 1st Annual Forum on Latest Strategies and New Business Models on Roaming, Informa Telecoms & Media Latin America is proud to announce the 2nd edition of the event!
It is evident the high importance of the mobile roaming business in Latin America and Caribbean regions, being among the main revenues for the operators. That said, the discussion of ways to improve this business ever more, not only on technical but especially in marketing and strategic matters is essential for the health, growth and improvement of the service, consequently of the companies.
That is exactly what the Mobile Roaming Forum is all about!
The co-allocation with other 2 events on very hot topics – Mobile Money and 4G Technologies – will be an extra addition to the event‘s networking-focused environment. The Mobile Roaming Forum CALA 2010 will be even bigger and better this year and we look forward to seeing you there!
Sincerely,
Ana Cristina BarrosProject ManagerInforma Group Latin America
By country:All Latin America (South, Central and Mexico) and the Caribbean
By company profile:Mobile and Fixed Operators, Roaming Solution Providers, Consultants, Industry Associations, Handset Manufacturers, Software Providers, Content Providers, Regulatory Bodies, Network Infrastructure/ Hardware Providers or anyone looking into doing business within the telecoms industry in the region.
By function:Chiefs, Heads, Directors and Managers of Roaming, VAS, Marketing, Messaging, Data Services, Business Development, Application, Content and Brand, Product, Operation, Strategic Planning, Technology, Research, Sales, Commercial.
Who Should Attend?
The only event on commercial and marketing roaming strategies focused on the Latin and Central
American and the Caribbean Telecom markets
For more information, please enter: www.informatm.com.br
&A unique forum and discussion environment that will consider the multiple advanced 3G and 4G technology alternatives and related scenarios regarding spectrum utili-
zation, network architecture and service revenues, all focused on the CALA market.
The place to discuss about the latest trends, business models and the profit opportunities that Mobile Money, Payment,
Remittances, Commerce, and all the Mobile Financial Services can bring to the region.
cala
Gold Sponsor
Tektronix Communications provides network operators and equipment manufacturers around the world an unparalleled suite of network diagnostics and management solutions for fixed, mobile, IP and converged multi-service networks. This comprehensive set of solutions support a range of architectures and applications such as LTE, fixed mobile convergence, IMS, broadband wireless access, WiMAX, VoIP and triple play, including IPTV. Tektronix Communications is headquartered in Plano, Texas. Learn more about the company’s test, measurement and network monitoring solutions by visiting www.tektronixcommunications.com.
Why Sponsor and Exhibit at the Mobile Roaming Forum 2010Alongside the Roaming Forum there will be the exhibition where you can benefit from Informa’s proven record of high quality participants and take the opportunity to showcase your products and promote your brand.
There are numerous unique and creative sponsorship opportunities for you to ensure that you achieve the maximum ROI from your association with Mobile Roaming Forum 2010. Contact us to discuss your specific sponsorship objectives – sales, customer relationships, market research, brand building, channel support or media relations. We will tailor a package to meet your needs.
Meet, network and get your brand in front of the most senior level decision makers from across Telecommunications Caribbean & Central and Latin American regions.
CO-ALLOCATED WITH 2 OF INFORMA’S NEWEST AND MOST PROMISING EVENTS…NEW!
Agenda - September 8
08:30 am Reception, Registration and Welcome Coffee
09:05 am Conference Welcome by the Informa Team
09:10 am Chairman’s Opening Remarks
09:15 am Overview of the Present Roaming Scenario in Latin America and CaribbeanPresentation of a report on Roaming develop by experts regional analysts from Informa Telcoms & Media
Mike Roberts, Principal Analyst & Head of AmericasINFORMA TELECOMS & MEDIA
09:45 am Developing Strategies for Safeguarding Roaming Revenues and Reducing the Cost Base
Identifying areas for cost consolidation with your roaming •operationsIncreasing synergies throughout group operations•Increasing cooperation under a win-win approach among •competitorsEliminating hidden costs•
Speaker to be announced. For updated agenda, please visit www.mobileroamingforum.com
10:15 am Developing the Business Case for Using Steering of Roaming (SoR) Technologies in order to Increase Profitability and QoS
The evolution of traffic management practices•Deploying effective steering techniques•What is needed to test the performance of SoR•Driving the profitability of your roaming agreements•
TEKTRONIX COMMUNICATIONS’ Senior Representative
10:45 am Coffee Break
11:15 am Understanding How to Optimize the Operator Roaming Footprint in Less Developed Markets as the Economy Struggles
Analyzing the potential for roaming expansion in •emerging marketsAssessing how roaming is being approached by emerging •operatorsBuilding local partnerships and managing interconnect •services whilst maintaining low revenue leakageUnderstanding the role of hub in new markets•
Deborah Bain, GSM Roaming CoordinatorBTC BAHAMAS
11:45 am What is the Actual Cost of Roaming to the Operator?Calculating the actual cost•Leakage, abuse, fraud, bad debt and DSO minimization•Where can savings and concessions be made?•Decreasing operational costs through contract •negotiations and new partnershipsUnderstanding low cost operator models and how these •strategies can be applied across the board
Adrián Velasco, Responsible for Roaming ContractsIUSACELL MEXICO
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12:15 pm Increasing Revenue and Customer Satisfaction by Using Roaming Hubs
The benefits of using managed roaming services as the •hubCost savings that can be achieved through the hub•Determining how to monitor roaming quality across the •hub footprintHow is the hub beneficial for the roaming costumers?•
BICS’S Senior Representative
12:45 pm Lunch
02:30 pm Best Practices for Roaming Offers and Service PlansWhat are CALA operators offering?•Creating roaming bundles for different kind of customers•Balancing the costs and benefits of providing roaming at •reduced marginsWhat is the impact of these offers on the competitive •roaming market?Providing a virtual home environment for roaming •customers (how far we are vis-à-vis develop countries
Juan Carlos Jil, Director AlliancesENTEL PCS CHILE
03:00 pm Developing Pricing Strategies to Achieve Attractive Roaming Propositions
Identifying the different pricing models available for •roaming: cost-plus and regional basedUnderstanding how to reduce the risks associated with •different pricing modelsEnsuring that IOT savings are passed directly to the •consumer
Iván Ramos, Roaming ManagerCABLE & WIRELESS PANAMA
03:30 pm Coffee Break
04:00 pm Optimising and Finding Options for Pricing SMS and Data for Roamers
The different options of pricing to enable the move from •the per MbProducts and promotions offered by operators to increase •usageHow to avoid the customers’ “bill shock” and the long-•term revenue damage
Cristian Paludi, Roaming ManagerTELEFONICA MOVILES ARGENTINA
04:30 pm Analyzing and Understanding the Evolution of Roaming Business
Best practices and new tendencies on negotiating •preferential roaming dealsAnalysis of the roaming data demand evolution versus •smart phones penetration versus operators’ offers
Eduardo Resende, Wholesale Senior ManagerTIM BRASIL
5:00 pm End of Conference Day 1
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An event analysis report, written by Thomas Wehmeier, Principal Analyst, Mobile Operators at Informa Telecoms & Media, will be sent to all attendees after the event.
“Pertinent information shared, lots of networking, finally got to meet counterparts I´ve known for years via email and telephone, vendor display concept was a plus.”D.B., SSM Roaming Coordinator, BTC Bahamas
Agenda - September 9
09:00 am Chairman’s Day 2 Opening Remarks
09:10 am Effectively Marketing Roaming to the Customers and Avoiding Common Mistakes
The different communications for inbound and •offbound roamingStrategies to guarantee users’ loyalty and attracting •new users
Owen Bent, Senior Commercial & Roaming ManagerDIGICEL GROUP
09:40 am Understanding How to Develop an Effective Segmentation Strategy to Target Potential Roamers
Segmentation based on different parameters: price •sensitivity, age and behaviourIdentifying travellers that do not use their phones when •abroad Determining how to coordinate business and customer •intelligence to effectively target each segment with relevant offers
Speaker to be announced. For updated agenda, please visit www.mobileroamingforum.com
10:10 am Coffee Break
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10:10 am Driving Prepaid Roaming and Overcoming the Challenges Associated with the Segment
Revenues generated by the prepaid roaming market•Encouraging the use of roaming instead of alternative •channelsHandling real time prepaid top-ups•Overcoming the technical difficulties of using CAMEL•How to market prepaid roaming•
Charles Littleton, Director Network EngineeringOPEN MOBILE
11:10 am Achieving Profitability, Cost Savings and Revenue Assurance Through a DCH (Data Clearing House) and FCH (Financial Clearing House
How does these services provide risk reduction•The advantages of a third party DCH•Choosing your DCH and FCH and understanding the •benefits of using a single provider
COMFONE’S Senior Representative
11:40 pm What are the Roaming Regulatory Issues in the Region? Is Regulation Encouraging Competition and Driving Innovation in the Market?
Very special rates available for the attendees of the event!To be entitled, please mention upon reservation that you are part of the Roaming event/ IIR Informa Group.
INFORMATION AND REGISTRATIONPhone: + 55 11 3017.6888 | e-mail: [email protected] | site: www.mobileroamingforum.com
“Content relevant, sessions to the point, meeting times and breaks sufficient, answers to questions well done, hotel and coordination well organizes and serviced.”L.B., Business Development Executive, BTL
Global Mobile Roaming:Operator Strategies and Market TrendsRoaming faces some of the greatest challenges in its history. This latest research from a dedicated team of analysts at Informa Telecoms & Media provides astute analysis on the market today and its likely status in the next five years.
Current and future operator business models are analysed across the most crucial elements in international roaming, from hubbing, steering and regulation, to quality of service, pricing and the impact of the global downturn, plus the research includes:
Five-year forecasts• – for traffic, revenues and users to 2015 by regionExclusive survey• – operator and vendor give insights into their roaming strategies Regional Profiles • – specific business intelligence on every continent, including Latin America.
This research ensures you have the incisive analysis you need to overcome the challenges and take advantage of the opportunities in global roaming.
For full information and request an extract go to: www.informatm.com/gmroaming
For more details on our Intelligence Centre visit: www.intelligencecentre.net/mobile-operator
