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Robert McFarlaneEVP & Chief Financial Officer
September 9, 2003
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This presentation and answers to questions contain forward-looking statements about expected future events and financial and operating results that are subject to risks and uncertainties. TELUS’ actual results, performance, or achievement could differ materially from those expressed or implied by such statements. For additional information on potential risk factors, see TELUS’ Annual Information Form, and other filings with securities commissions in Canada and the United States.
TELUS disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
All dollars in C$ unless otherwise specified.
forward-looking statement
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about TELUS
Leading Canadian pure-play, facilities-based, full-service telecom provider
2nd largest Canadian telco 2003E: Revenues $7.1 to 7.2B
EBITDA $2.75 to 2.85BFCF $800M to 1B
Enterprise value: ~$17B (equity ~$9B) Listings: TSX: T, T.A; NYSE: TU Operating segments: Communications = wireline
Mobility = wireless Executing national growth strategy focused on data, IP
& wireless from position of financial strength
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about TELUSTELUS’ national infrastructure - 2003
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$5.7B
43%
18%
10%6%
Other
12ME Q2-03
$7.1B
Local Voice
Wireless
Data31%
31%
19%5%
Other
LD
Wireless
12ME Q2-00
Local Voice
23%
Data
14%LD
TELUSCommunications
TELUSCommunications
TELUSMobility
TELUSMobility
voice focused balanced with growth
about TELUSconsolidated revenue profile evolution
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Communications segment
ILEC: full service in W. Canada and E. Quebec Non-ILEC: focus on data & IP for business in Central Canada
Revenue (2003E) $4.85 to 4.9B
EBITDA (2003E) $2.0 to 2.075B
POPs covered 7.5M
Network Access Lines 4.9M
Local/LD Market Share 96%/78%
Total Internet Subscribers 821K (469K high-speed)
Fibre IP backbone national
Strategic alliance Verizon Communications
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Communications segment network access lines (NALs)
NAL losses below North American peer averages
TELUS BCE & MTS US Composite
NAL Decrease (Q2-03 vs. Q2-02)
1 Weighted average calculation2 Comprised of: Bell South, SBC Communications, and Verizon; weighted average calculation
2
(0.5%)
(4.0%)
(0.7%)1
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Achieved $199M in OEP savings YTD 2003
Cumulative annual savings of $349M to June 30, 2003
On track for cumulative savings of $450M in 2003
Cumulative 2004 estimated annual target of $550M
June 2003Actual
2003E
6,500
6,050Staff Reductions
driving $300M in incremental cost reductions in 2003
Communications segmentoperational efficiency program (OEP)
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Mobility segment
31.5M: Cdn. PopulationLicensed POPs
28.3M (90%)Network coverage
Verizon Wireless & NextelStrategic relationships
best in CanadaSpectrum position
only one in CanadaiDEN Mike network
coast to coast 1XCDMA footprint
$750 to 775MEBITDA (2003E)
$2.25 to 2.3BRevenue (2003E)
3.2MSubscribers
Leading Canadian national wireless provider
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TELUS Mobility
Rogers AT&T
BCE Wireless
Microcell
$54
$39$44$45
Mobility segment continued leadership in ARPU
Source: Company reports
YTD Q2-02 YTD Q2-03 $55
$46$46
$38
significant premium to closest competitor maintained
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Mobility segment leading performance in churn
BCE Cingular
2.4%2.2%
1.6%
2.2%1.7%
1.4% 1.3%
TELUSVerizonAT&T Rogers Nextel
3.3%
SprintPCS
Microcell
3.0%2.6%
T-Mobile
TELUS’ Q2 churn rate is best-in-class
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Mobility segment YTD market share of wireless net additions1
Bell
Rogers AT&T
TELUS Mobility34%Other
TELUS Mobility continues to capture healthy share of industry net additions
Aliant
1 Excludes Microcell subscriber losses, and Rogers Wireless’ Q2-03 prepaid adjustmentSource: Company reports, and analyst estimates
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Mobility segment how does TELUS Mobility measure up?
Sources: TELUS estimates. Cdn. Statistics - Company Reports; US Statistics - Morgan Stanley1 Projected capex as a % of forecast total revenue. 2 Projected EBITDA less projected Capex divided by projected network revenues
3 Projected wireless penetration gain divided by # of carriers in market. For TELUS, projected net adds divided by projected covered POPs
0.5%0.9%1.2%Penetration gain/carrier3
6 to 83 to 4-No. of carriers in market
53%41%12%Mkt penetration/cov. POPs
11%9%19%(EBITDA – Capex) / net. rev2
21%17%17%Capex intensity1
18%28%43%Annual EBITDA growth rate
33%32%37%EBITDA / network rev.
US Avg 2003
Cdn Avg 2003
TM 2003 guidance
TELUS Mobility is best-in-class operating in a strong 3+ player Canadian wireless industry
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strong margin expansion evident across both business segments
2003 YTD review – EBITDA margin
38%
26%
34%
41% 40%35%
June YTD EBITDA Margin (total revenue) Communications ConsolidatedMobility
2002 2003 2002 2003 2002 2003
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revised 2003 financial outlook – consolidated
2003 guidance implies significant improvement in profitability, cash flow & leverage
$1.2 to 1.3B$1.7BCapex
$800M to 1.0B
$0.80 to 0.90
$2.75 to 2.85B
$7.1 to 7.2B
updated 2003 guidance
($26M)
($0.75)
$2.5B
$7.0B
2002 actuals
EPS
Free Cash Flow
EBITDA
Revenue
< 2.8X3.3XNet Debt : EBITDA
change
0.5X
$400 to 500M
$826M to 1.0B
$1.55 to 1.65
9 to 13%
1 to 3%
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2001 2002
2003E
1 EBITDA less capex, cash interest, cash taxes, cash dividends; excludes restructuring & workforce reduction costs
$(1.35)B
$(26)M
$800 to 1,000M
improving free cash flow1
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deleveragingQ2-02 Q2-03 Target
Net Debt : Capital 58.7% 55.1% 50% long term
Net Debt : EBITDA 3.6X 3.0X 3.0X in Dec 2003
<2.8X in Dec 2003
new net debt : EBITDA guidance <2.8X
NEW:
year-end deleveraging guidance achieved 6 months early
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2003 corporate priorities
1. Delivering operational efficiency
2. Enhancing wireless performance
3. Improving Central Canada profitability
4. Strengthening financial position
5. Driving improved levels of customer service
6. Reaching a collective agreement
On track?
in progress
deferred Feb/04
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leading N.A. telecom performance
11% 5%
3%
0.2%
(18)%
(11)%
TELUS BCE
Sprint
MTS
SBC AT&T
Aliant (3%) (5)%
VerizonBell
South
Projected 2003 EBITDA Growth Rates
Notes: TELUS data based on 2002 actual results & average of 2003 guidance Other 2003 estimates provided by Bloomberg and analyst estimates
(4%)
As at August 28, 2003
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5%
SBC
Projected 2003 Cash Flow (EBITDA - Capex) Growth Rates
12% 12% 9%
22%
(15)%
(2)%
3%
89%
TELUS BCE SprintMTS BellSouth
Verizon AT&TAliant
Notes: TELUS data based on 2002 actual results & average of 2003 guidance Other 2003 estimates provided by Bloomberg and analyst estimates
leading N.A. telecom performance
As at August 28, 2003
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summary
Continued operational execution: TELUS Communications – improving efficiencies TELUS Mobility – executing materially ahead of plan Improved 2003 cash flow & earnings outlook Generating significant cash flow of $800M to $1B Continued material debt & leverage reduction
…delivering on our strategy
questions?