In•ve•nio: v. latin. 1.To find, discover, trace, document, obtain knowledge.
RPA Enablement: a focus on long-term value and continuous process improvements.
Massimiliano Delsante CEO Cognitive Technology
The route of Innovation
Process Alignment: Model vs Real world
Process Obsolescence and cost of Maintenance
Cope with the Speed of Change ☺
How to monitor what is not managed by BPM?
The paradigm shift for Digital Transformation: myInvenio
What is RPA
Why myInvenio and RPA together?
As Is ProcessAnalysis and RPA
processes selection
To Be Process, ROI estimation and
Simulation
RPA implementation
RPA ROI and Performance Monitoring
Automation Level & ComplianceMonitoring
Covered by myInvenio
Covered by RPA
RPA Enablement and continuous improvement
Let’s dig into a concrete Use Case
Credem Process Improvement Context
LOANSEMPLOYEES
600 BRANCHES800 FINANCIAL ADVISORS
CUSTOMERS
ASSETS UNDER MANAGEMENT
Credem Process Improvement Context
LOANSEMPLOYEES
600 BRANCHES800 FINANCIAL ADVISORS
CUSTOMERS
ASSETS UNDER MANAGEMENT
Bank Closing Account Process
ENTERPRISE SYSTEMS
STAKEHOLDERSDATA PREPARATION
PROCESS MINING
TOOLDISCOVERED PROCESS MODEL
BPMN Discovered ModelERP RPA
AI IOT
FLATDB
BPM CRM
Clean Event Log ready for processing
Overall Streamlined Process
Let’s Discover the Process from company data
Bank Closing Account: Process Discovery
• Customer asking to close the account with a Registered letter• Customer asking to close the account without a Registered letter• Bank that decided to close Customer Account
KPI & PERFORMANCEDefine KPIs
Verify Standard and Custom KPI’s Compliance
Process compare and Best Practices
myInvenio Sherlock is digging into the process
AUTOMATION LEVEL &
REWORKSDefine Standard Costs
Rework view
Automation & Rework analysis (RPA Enablement)
Let’s focus again on the Automation!
Let’s analyse the costs
Alternative options for the automation
SIMULATIONScenarios and Goals Definition
Generate Simulated Event Log
What-if Analysis
Simulation Analysis
The Simulation: the RPA Compass
EVENT LOG AND
REFERENCE MODELPROCESS MINING TOOL CONFORMANCE CHECKING
Clean Event Log ready for processing
BPMN Reference Model
Process Model Highlightingnon-conformance and
root cause analysis
Let’s Costantly monitor process and Robots
PROCESS SETUPScope of the analysisData extraction
PROCESS DISCOVERYFrequency viewPerformance viewPath & Deviations analysisLeadTime InfluencersSNA, Activity Map
COMPLIANCEDefine Reference ModelViolations & Root Cause analysisSegregation of duties
SIMULATIONScenarios and Goals DefinitionGenerate Simulated Event LogWhat-if AnalysisSimulation Analysis
AUTOMATION LEVEL & REWORKSDefine Standard CostsRework viewAutomation & Rework analysis (RPA Enablement)
KPI & PERFORMANCEDefine KPIsVerify Standard and Custom KPI’s ComplianceProcess compare and Best Practices
REAL TIME & PREDICTIVE ANALYTICSReal time monitoring of running casesProcess LeadTime & costs estimation
IMPROVEMENTSSelect Deviations to removeReduce Non Compliance and ReworksDefine New AutomationDefine New Resource Allocation
Process Digital Transformation Vision
