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Safir Ppt- Introduction to the Strategic Plan - 14 July 07

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    Administrative Partner Support to SAFIRDeveloping a Strategic Plan for SAFIR14 July 2007

    PwC

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    Agenda

    Introduction

    Context in South Asia

    Benchmarking SAFIR

    Development of Strategic Plan

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    PricewaterhouseCoopers 05 April 2007Page 3For Discussion

    SAFIR Over the years

    Setup in 1999 under PPIAF support to facilitate- effective regulation of infrastructure

    industries,- information exchange- regulatory decision making capabilities

    between regulators in the South Asia region

    Membership- Independent Regulators / Agencies with

    regulatory functions across India, Pakistan,Sri Lanka, Bangladesh, Nepal, Bhutan

    - Sectors covered include Electricity,Telecom, Oil and Gas, Water and Transport

    - Members and Core Partner Institutes

    Support to SAFIR- TERI appointed as Host (Administrative

    Partner and Training Partner) from thebeginning

    Activities

    Core Course

    Regional Workshops

    Newsletters / Websites

    SAFIR was created at a time when independentregulatory bodies were being formed in South Asia.

    SAFIR met the training needs of these nascent bodiesand provide them a platform to interact with each other.

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    SAFIR today

    PPIAF support to SAFIR in 2006towards following appointments for atwo year period

    Administrative Partner

    PricewaterhouseCoopers Pvt. Ltd.

    Training PartnerLIRNE Asia

    Administrative Partner Role Develop a Strategic Plan for SAFIR

    Delivery of Workshops

    Outreach activities (including website / newsletter) Assist in delivery of SAFIR meetings

    Training Partner Role Design and Delivery of the SAFIR Core Course

    Some Thoughts

    How has the context changed over the last few

    years?Has SAFIR kept pace with developments in theregion?

    What do members seek from SAFIR?

    What holds SAFIR back?

    0 5000 10000 15000 20000 25000 30000 35000

    FY06

    FY07

    Revenue(USD) Cost(USD)

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    Developing a Strategic Plan for SAFIR : Our Approach

    Financial

    Requirements

    Projecting a Vision

    Action Plan 1Action Plan 2

    Action Plan n

    Communication

    Plan

    Goal 1Goal 2

    Goal n

    Institutional

    Support

    SAFIRMember

    Requirements

    ExternalBenchmarking

    with similar forum

    RegulatoryContext

    How to make it

    Work ?

    What are the

    requirements?

    What does SAFIR

    wish to do ?

    Financial

    Requirements

    Projecting a Vision

    Action Plan 1Action Plan 2

    Action Plan n

    Communication

    Plan

    Goal 1Goal 2

    Goal n

    Institutional

    Support

    SAFIRMember

    Requirements

    ExternalBenchmarking

    with similar forum

    RegulatoryContext

    How to make it

    Work ?

    What are the

    requirements?

    What does SAFIR

    wish to do ?

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    Agenda

    Introduction

    Context in South Asia

    Benchmarking SAFIR

    Development of Strategic Plan

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    Poor Access to Infrastructure

    Access to Electricity Network (% of Population)

    0

    20

    40

    60

    80

    100

    SSA MENA SA EAP LA & C E & CA LI MI HI -

    OECD

    World

    Access to Improved Water Sources (%)

    0

    20

    40

    60

    80

    100

    120

    SSA MENA SA EAP LA & C E & CA LI MI HI -

    OECD

    World

    Road Density in terms of population (road km/1000 people)

    0

    4

    8

    12

    16

    20

    SSA MENA SA EAP LA & C E & CA LI MI HI -

    OECD

    World

    Teledenisty (telephone subscribers/1000 people)

    0

    200

    400

    600

    800

    1000

    1200

    1400

    1600

    SSA MENA SA EAP LA & C E & CA LI MI HI -

    OECD

    World

    SSA Sub Saharan Africa, MENA Middle East and North Africa, SA South Asia, EAP East Asia and Pacific, LA&C Latin America and the Caribbean,E&CA Europe and Central Asia, LI Low Income, MI Middle Income, HI OECD High Income and OECD Members, World Worldwide Average. Source:World Bank Policy Research Working Paper 3643, June 2005

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    Operating Efficiency

    Utilities in the region have traditionallybeen state owned with little incentive tooperate efficiently

    Depend heavily on government for

    subsidies for day-to-day operations

    Regulatory framework that wouldencourage the development of bettercommercial practices would be critical tothe improvement of the utility performance.

    For e.g. performance based benchmarkingmechanism implemented by some SAFIRmembers.

    Transmission and Distribution Losses (% of total output)

    0

    5

    10

    15

    20

    25

    SSA MENA SA EAP LA & C E & CA LI MI HI -

    OECD

    World

    Transmission and distribution losses(as a % of total output) in South Asiais the highest at 22% compared to aworld average of 14%.

    Source: World Bank Policy Research Working Paper 3643, June 2005

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    Requirement of Investment in Infrastructure

    Required investment in infrastructure isabout 3 times the current levels ofinvestment

    A 7.5% GDP growth would result in

    increased demand for infrastructureservices calling for an investmentamounting to US$88 billion per annum inthe next five-years.

    PPP in infrastructure offer promise fordeveloping infrastructure and improving

    services. Perception of regulatory riskremains a key limitation.

    Investment Required as % of GDP

    (2006-2010)

    0.00%

    1.00%

    2.00%

    3.00%

    4.00%

    5.00%

    6.00%

    7.00%

    8.00%

    Electricity

    Telecom

    Roads

    Rail

    Wate

    r

    Sanitation

    Tota

    l

    New Investment Capital Replacement

    Total

    Source: Estimation of Infrastructure Investments Needs in S. Asia Chatterton & Puerto

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    Current Status of Regulation in South Asia

    Given this milieu, what role can SAFIR seek ?

    Facilitate knowledge sharing between regulatory bodies in the region at differentstages of regulation

    Can SAFIR engage with policy makers considering introducing independentregulatory agencies?

    Body

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    Agenda

    Introduction

    Context in South Asia

    Benchmarking SAFIR

    Development of Strategic Plan

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    Internal Evaluation SAFIR Questionnaire

    Discussions with SAFIRmembers / select stakeholders

    Obtain feedback on SAFIRsstated objectives and delivery

    against the same

    Identify specific action points forSAFIR

    Received responses from only17/36 members

    SAFIR Objectives Clarity and Relevance of the present

    objectives to SAFIR members

    Effectiveness of SAFIR on delivery of

    objectives

    Focus areas for the future

    Delivery on action points including

    Core Course

    Newsletters, twinning arrangements,

    workshops

    Website

    Objective Parameters Covered

    PwC follow-up on questionnaireOn an average, 4 phone calls to each member 4 emails to each member requesting response toquestionnaire Individual visits also made to several members

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    Internal Evaluation Feedback on Objectives

    Objective 1 - Provide a platform for experience sharing amongst the regulators of the region.Objective 2- Build regulatory decision-making and response capacity in South Asia

    Objective 3 - Facilitate the regulatory process

    Objective 4 - Conduct training programmes to serve regulatory agencies and other stakeholders

    Objective 5 - Spur research on regulatory issues

    Objective 6 - Provide a databank of information relating to regulatory reform processes and experiences

    * Mapping of Objectives is based on the respondents perception of what SAFIR offers. There are instances where respondentswere not fully aware of SAFIR activities on account of various factors.

    Objective 5

    Objective 3

    Objective 2

    Not Clear but Most

    Relevant

    Very Clear but Not

    Relevant

    Objective 1

    Objective 4

    Very Clear and

    Most Relevant

    Not Clear and Not

    Relevant

    Objective 6

    Clarity

    Relevance

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    External Benchmarking Positioning SAFIR

    As-Is Strategy map for SAFIRbased on an assessment ofSAFIRs current activities andexternal benchmarking

    For benchmarking, we havecategorized following

    Batch A Established, selfsustaining forums

    Batch B Developing Forumsapproaching sustainability

    Batch C More recently

    established Forums still heavilydependent on aid

    Other Institutes in South AsiaRegion offering services toregulatory agencies

    Training for regulatory staff

    Interaction with regulated entities,investors, consumers

    Regulatory Research Activity

    Linkages with similar international

    forums Advice to policy makers

    Build regulatory decision-making andresponse capacity

    Experience Sharing and Learning withinregion

    Methodology Parameters

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    Who are the entities ?

    BenchmarkingSummary Name Description SectorsBatch A NARUC

    Camput

    Regulatory agencies of 50 states of USA, Puerto Rico,

    Columbia and Virgin Islands

    16 members in Canada

    Telecom and Energy

    Public Utility

    Batch B ERRA 22 electricity regulators in East Europe Energy

    Batch C EAPIRF

    AFUR

    43 regulators in 25 Countries in East Asia and Pacific

    22 regulators across 10 countries in Africa

    Infrastructure

    Infrastructure

    Other Institutes in theregion

    IIM

    Ahmedabad,TERI

    Academic and Research Institutes with a focus oninfrastructure, public policy and regulatory issues

    Infrastructure

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    Strategic Positioning As-is map - Parameters

    Training for regulatory staff

    - Number of courses offered, customized courses,online programs, certification programs, externalparticipants

    Interaction with regulated entities,

    investors, consumers

    - Allowed to be members of forum, access to eventsorganized by forum, programs, specific eventsorganized for stakeholders

    Regulatory Research Activity

    - Active research / academic institute linkages,interest expressed in research activity, volume ofresearch output

    Linkages with similar international fora- Membership of such fora, information sharing on

    activities and experiences , active participation inevents

    Advice to policy makers

    - Develop white papers / offer advice to policymakers in the region, engaging policy makers onissues of common interest

    Build Regulatory decision-making

    capacity

    - Local / regional involvement in workshops,availability of a discussion forum betweenmembers, regular access to key internationalregulatory decisions, circulation of newsletters,twinning arrangements

    Experience Sharing within region

    - Number of workshops organized for experiencesharing, information on each member and regular

    updates on the activities carried out, regional casestudies

    Information Source

    - Creation of regulatory database in region, periodicupdates to the same

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    Strategic Positioning As-is map

    Strategy Canvas - Current

    Training for

    regulatory staff

    Interaction with

    regulated

    entities,investors,

    consumers

    Regulatory

    Research Activity

    Linkages w ith

    similar

    international

    forums

    Advice to policy

    makers

    Build regulatory

    decision-making

    and response

    capacity

    Experience Sharing

    and Learning

    within region

    Information Source

    on region

    SAFIR Institutes in S. Asia Batch A Batch B Batch C

    Low

    Moderate

    High

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    Agenda

    Introduction

    Context in South Asia

    Benchmarking SAFIR

    Development of Strategic Plan

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    PricewaterhouseCoopers 05 April 2007Page 19For Discussion

    Developing a Strategic Plan for SAFIR : Our Approach

    Financial

    Requirements

    Projecting a Vision

    Action Plan 1

    Action Plan 2

    Action Plan n

    Communication

    Plan

    Goal 1

    Goal 2

    Goal n

    Institutional

    Support

    SAFIRMember

    Requirements

    ExternalBenchmarking

    with similar forum

    RegulatoryContext

    How to make it

    Work ?

    What are therequirements?

    What does SAFIR

    wish to do ?

    Financial

    Requirements

    Projecting a Vision

    Action Plan 1

    Action Plan 2

    Action Plan n

    Communication

    Plan

    Goal 1

    Goal 2

    Goal n

    Institutional

    Support

    SAFIRMember

    Requirements

    ExternalBenchmarking

    with similar forum

    RegulatoryContext

    How to make it

    Work ?

    What are therequirements?

    What does SAFIR

    wish to do ?

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    Objectives Information collated from interaction

    Questions raised

    Increasing availability of other options tomembers on basic regulatory training andinformation How can SAFIR carve a niche foritself?

    Can SAFIR play a role at the regional level bycoordinating with SAARC / policy makers?

    Should SAFIR be a forum of regulators or aforum on regulation ?

    How can member personnel be made toparticipate in SAFIR programs on experiencesharing ? What can they be offered?

    How can SAFIR link up to other internationalbodies to share experiences?

    How can learning opportunities and personneltransfer within region be facilitated?

    Some objectives not sufficiently differentiatedin perception of some respondents. Adequateinformation flow to member personnel.

    Divided responses on issues such asregulatory research and role that SAFIR canundertake

    Are all sectors provided adequate attention ? Is there a perceived need for regulatory

    databases / information for SAFIR members?

    Takeaways

    How should SAFIR objectives be aligned tonew needs?

    Each objective to be linked to a set of actionpoints with specific outcomes and measurable

    indicators of success

    Financial Plan - Determiner of what actionpoints to be focussed on

    Can SAFIR members take ownership for actionpoints including monitoring of achievementsand pointing out constraints that need to be

    resolved

    How can SAFIR member personnel be moreclosely involved?

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    Possible Objective - Engaging Stakeholders in Regulation

    In the past, non-regulators have been invited toSAFIR workshops and events.

    Can this practice be institutionalized through anannual interaction with a section of stakeholdersin infrastructure (investors, customer bodies,utilities, funding agencies)?

    What is in it for SAFIR?Obtain perspectives from different stakeholders ontopics of regulatory decision making

    Some members have the role to Aid and advice togovernment on promotion of investment in theirindustries

    Potential source of revenue for SAFIR can be usedto cover expenses and fund other activities

    Has been attempted successfully inother places !

    Private Sector Participation in Infrastructure

    909

    684

    1143

    95

    255 280

    3770

    41

    225182

    408

    0

    200

    400

    600

    800

    1000

    1200

    1400

    EAP ECA LAC MENA SA SSA

    Number of Projects Value of Projects (Billion USD)

    Figures are based on projects with private participation and not privateInvestment alone.

    Source: Private Participation in Infrastructure Database, PPIAF

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    Case Study: ERRA Investor Conference (2002-2007)

    ERRA Secretariat organizes an annual investorconference to serve as a platform for open discussionsand exchange of information between regulators andstakeholders.

    Participants include funding agencies, utilities,investors, consulting firms, banks, financial institutions

    and legal firms seeking to understand regulatory issuesacross countries in the region Over 200 attendantsannually

    Sessions include plenary sessions, break out sessionsto discuss country specific issues as well asopportunities for Q&A with the regulators.

    Significant revenues streams

    20% of ERRA revenues through sponsorship /attendance fees

    Opportunity to market other ERRA activities trainingprograms, databases

    Past Conferences Themes

    Public Service & Environmental Obligations Investment &Regulatory Implications

    Regional Electricity and Gas Market Development

    Renewable and Energy Efficiency Regulatory & InvestmentFramework

    Project Financing and the Regulatory Environment

    Reform, Privatization and Investment Lessons learnt

    Pricing Methodologies & ApproachesPerspectives

    Barriers to Entry Investment Experiences

    Sponsors

    USAID, Regional Gas Associations, Public SectorElectricity and Gas majors, Private Infrastructurecompanies

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    Possible Objective - Enhancing Regional Co-operation

    Improving regional and interregional connectivityin electricity, transport and communications areunder consideration by SAARC

    SAARC Energy Centre established in Lahore tofacilitate cooperation in electricity, gas sectors inSouth Asia SAARC energy ring

    SAFIR could assist policymakers Sharing information on laws, rules, tariffs,

    procedures and costs

    Examine feasibility of harmonizing systems

    Experience sharing on institutional arrangements,energy conservation, renewable energy, privateinvestment

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    Possible Objective - Reaching Out beyond the South AsianRegion

    Global agencies such as IERN have approachedSAFIR to be a partner. Significant cross-regionalexchanges noticed between geographic regions whilestudying other agencies

    What is in it for SAFIR?

    Access to global regulatory databases that cansupport benchmarkinguser is also a contributor

    Allows SAFIR to link to regulatory agencies in differentgeographic regions in a symbiotic manner to availaccess

    - Training programs,

    - Experience sharing,

    - Twinning arrangements,

    - Research activities

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    Developing a Strategic Plan for SAFIR : Our Approach

    Financial

    Requirements

    Projecting a Vision

    Action Plan 1

    Action Plan 2

    Action Plan n

    Communication

    Plan

    Goal 1

    Goal 2

    Goal n

    Institutional

    Support

    SAFIRMember

    Requirements

    External

    Benchmarking

    with similar forum

    RegulatoryContext

    How to make it

    Work ?

    What are therequirements?

    What does SAFIR

    wish to do ?

    Financial

    Requirements

    Projecting a Vision

    Action Plan 1

    Action Plan 2

    Action Plan n

    Communication

    Plan

    Goal 1

    Goal 2

    Goal n

    Institutional

    Support

    SAFIRMember

    Requirements

    External

    Benchmarking

    with similar forum

    RegulatoryContext

    How to make it

    Work ?

    What are therequirements?

    What does SAFIR

    wish to do ?

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    Delivering on the Objectives Questions to be answered

    Is the Steering Committee in itspresent form effective? If not, what arealternatives?

    How can alternative structures beestablished?

    Can members volunteer to supportspecific responsibilities?

    Should SAFIR plan for a fully

    operational secretariat by 2008?

    How can participation in SAFIR betaken to the officer level in memberorganizations?

    What will be the nature of PPIAFsupport in future years?

    Should membership fees cover

    basic establishment and operatingcosts?

    Can new sources of funds beexplored?

    Institutional Arrangements Financing Plan

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    Delivering on the Objectives Questions to be answered

    What may be done to make thewebsite and newsletter moreresponsive to needs of SAFIRmembers?

    How can information flow frommembers to SAFIR secretariat andvice-versa be better coordinated?

    How can officer level staff of SAFIRmembers be made aware of SAFIR

    plans and how can they contribute toSAFIR?

    How should external communicationbe managed?

    Communication

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    Conclusions and Way forward

    This presentation is intended to serve as a basis for a discussion on the SAFIRstrategic plan

    Discussion among SAFIR members and a select audience on the strategic plan,financing plan, objectives and broad action plan for SAFIR for the next few years ;specific activities for next 2 yrs Planned in subsequent session

    Based on observations received in the Steering Committee meeting, a finalstrategic plan for SAFIR will be put in place

    Th k Y

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    Thank You

    2004 PricewaterhouseCoopers. All rights reserved. PricewaterhouseCoopers refers to the networkof member firms of PricewaterhouseCoopers International Limited, each of which is a separate andindependent legal entity. *connectedthinking is a trademark of PricewaterhouseCoopers. PwC

    Benchmarking SAFIR

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    Internal Evaluation Objective 1 Experience sharing

    Adequate represenation to

    regulatory issues relevant to

    members

    44%

    31%

    25% 0%

    Yes Yes (partially) No

    Clarity of the objective to

    SAFIR members

    02

    4

    68

    10

    NotClear

    Somewhat

    Clear

    Clear

    VeryClear NA

    Numberofresponses

    Relevance of the objective toSAFIR members

    0

    2

    4

    6

    8

    Not

    Relevant

    Somewhat

    Relevant

    Relevant

    Most

    Relevant NA

    Num

    berofresponses

    Benchmarking SAFIR

    Contributed to experience

    sharing under SAFIR?

    53%

    7%

    40%

    0%

    Yes Yes (partially) No

    Contributed to experience

    sharing under SAFIR?

    53%

    7%

    40%

    0%

    Yes Yes (par tially) No

    Use of other organization for

    experience sharing?

    56%

    38%

    0%

    6%

    Yes Yes (partially) No NA

    Benchmarking SAFIR

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    Internal Evaluation Objective 2 Regulatory Decision Making

    Benchmarking SAFIR

    Clarity of the objective to SAFIR

    members

    0

    2

    4

    6

    8

    NotClear

    Somewhat

    Clear

    Clear

    VeryClear

    NA

    Numberofresponses

    Relevance of the objective to

    SAFIR members

    0

    2

    4

    6

    8

    Not

    Relevant

    Somewhat

    Relevant

    Relevant

    Most

    Relevant

    NA

    Numberofresponses

    Benchmarking SAFIR

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    Internal Evaluation Objective 3 Regulatory Process

    Benchmarking SAFIR

    Clarity of the objective to

    SAFIR members

    0

    2

    4

    6

    8

    NotClear

    S

    omewhat

    Clear

    Clear

    VeryClear

    NA

    Numberofre

    sponses

    Relevance of the objective to

    SAFIR members

    0

    2

    46

    8

    Not

    Relevant

    Somewhat

    Relevant

    Relevant

    Most

    Relevant

    NA

    Numberofres

    ponses

    Benchmarking SAFIR

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    Internal Evaluation Objective 4 - Training

    Benchmarking SAFIR

    Clarity of the objective toSAFIR members

    02

    468

    10

    NotClear

    Somewhat

    Clear

    Clear

    VeryClear

    NA

    Number

    ofresponses

    Relevance of the objective toSAFIR members

    02

    468

    10

    Not

    Relevant

    Somewhat

    Relevant

    Relevant

    Most

    Relevant

    NA

    Numbe

    rofresponses

    OGRA, Pakistan: feels that inobjective 4, more research

    studies/case studies on oil & gas

    sector should be included. SAFIR

    should spur research in O&G sector

    and impart training though its

    programs.

    ASCI, India: feels that SAFIR should

    include expertise in the South Asian region,

    build case studies and sponsor research to be

    used in the training programmes aim to

    become epitome of knowledge in the region

    and thus facilitate case studies and sponsor

    research.

    Benchmarking SAFIR

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    Internal Evaluation Objective 5 - Research

    Benchmarking SAFIR

    Clarity of the objective to

    SAFIR members

    0

    2

    4

    6

    8

    NotClear

    Somewhat

    Clear

    Clear

    VeryClear

    NA

    Num

    berofresponses

    Relevance of the objective to

    SAFIR members

    02468

    1012

    Not

    Relevant

    Somewhat

    Relevant

    Relevant

    Most

    Relevant NA

    Num

    berofresponses

    MPERC: feels that The SAFIR

    must collect articles and write ups onrelevant subjects and must host on

    their web siteshould build a rich

    database which includes all the

    recent work in form of articles,

    papers etc on various sectors.

    UPERC: feels that SAFIR is correctly

    focussed on experience sharing between theinfrastructure regulators of the region and

    on conducting training programmes. It may

    help if research in regulatory issues is also

    emphasized. SAFIR may like to bring out a

    regular Research Publication.

    Benchmarking SAFIR

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    PricewaterhouseCoopers 05 April 2007Page 35For Discussion

    Internal Evaluation Objective 6 - Databank

    Benchmarking SAFIR

    Clarity of the objective to

    SAFIR members

    02468

    10

    NotClear

    Clear NA

    Num

    berofresponses

    Relevance of the objective to

    SAFIR members

    024

    68

    10

    Not

    Relevant

    Relevant NA

    Num

    berofresponses

    UPERC: feels that SAFIR has not contributed significantly in respect of

    research in regulatory issues and creating a data bank of information relating to

    regulatory processes and experiences.needs to focus more on regulatory research

    and building a comprehensive database providing information related regulatory

    processes and experiences across the regions

    Benchmarking SAFIR

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    Internal Evaluation Important Objectives going forward

    Benchmarking SAFIR

    MERC: feels thatmore focus should be

    put on the staff of the

    commission in

    SAFIRCommission

    staff should be given

    due credence andshould be invited for

    the training programs

    ETFC: feels that SAFIR may provide policy

    advisory, on a non binding basis, to National

    Governments for Promotion, strengthening

    and modernization of Infrastructure regulatory

    and reform aspects.

    Electricity Tariff Fixation Committee, Nepal indicated that SAFIR had not

    adequately pursued with National Governments for reflection of SAFIR outcomes

    and findings in respective government policies and programs. They also desired

    usage of local regional expertise, an assessment of country specific issues on

    Infrastructure Regulation and an assessment of Regulatory Standards in member

    countries. needs to involve all stakeholders for achieveing the desired results with

    optimum resource utilisation. They further expressed the need of local regional

    experts for assessment of country specific issues on Infrastructure regulation and an

    assessment of regulatory standards in member countries.

    Benchmarking SAFIR

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    Internal EvaluationSAFIRs Activities

    Benchmarking SAFIR

    ETFC, Nepal: feels that SAFIR should

    consult with individual SAFIR

    members before designing the Training

    Programs and topicsdesigning of core

    course content should be done thorughmember consensus.CSERC: feels that trainingprogrammes should focus on particular

    sectors. General programmes on

    infrastructure regulations are not very

    useful.be sector focussed, and sector

    based sessions or training programs

    should be developed.

    HPERC: feels that core course shouldbe made more interactive and less

    theoretical, based on real life situations

    faced by the regulators

    OGRA: feels that more emphasis should

    be given to the oil & gas sector research.Ssector based sessions should be

    increased

    UPERC: feels that SAFIR core course program should also focus on road blocks in

    the reform process in the power sector and alternate remedies available to overcome

    those bottlenecks. The faculty for the programme should be drawn primarily from

    regulatory experts within the region

    Benchmarking SAFIR

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    Page 38For Discussion

    Internal EvaluationSAFIRs Activities

    Appropriate duration ofSAFIR core course

    30%

    40%

    30%

    4-6 days 6-10 days 10-15 days

    Benchmarking SAFIR

    Did the past workshops address your

    organisations needs and requirements

    36%

    50%

    0%

    14%

    Yes Yes (partially) No NA

    Is your organization interested in

    twinning arrangements

    67%

    13%

    20% 0%

    Yes Yes (partially) No NA

    Would your organizations budget

    support twinning arrangements

    for your own staff

    36%21%

    14%

    29%

    Yes Yes (partially) No NA


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