Saigontourist 2008

Saigontourist PresentationSaigontourist PresentationApril 2008April 2008

• Saigontourist As A Whole_Saigontourist Holding CompanySaigontourist As A Whole_Saigontourist Holding Company

• Saigontourist Travel Service (S.T.S)_ An affiliate of Saigontourist Travel Service (S.T.S)_ An affiliate of Saigontourist Holding CompanySaigontourist Holding Company

• Overseas Study & Working Abroad Placement Division of Overseas Study & Working Abroad Placement Division of S.T.SS.T.S

SAIGONTOURIST SAIGONTOURIST Holding Holding CompanyCompany

FOUNDATION & DEVELOPMENT

Established: August 1st 1975 (33 years)

+ A Leading company In Vietnam’s tourism industry + Doing business with more than 300 local and foreign partners

+ Representative offices and Vietnamese restaurants In Japan and the Usa + Properties and diverse business activities are diffused internationally and nationwide. + Number of Staff: 12.000

70 hotels and RESORTS with over 5,500 rooms totally.

4 travel agencies

Import-export, food possessing & manufacturing

Trading, entertainment centers & theme parks

Real estates, offices & apartments for rent

Banking, airlines, insurance services

1 tourism and hotel vocational training school

Commercial centers & one duty free shop

SCOPE OF BUSINESS

Saigontourist’s Saigontourist’s hotels and resorts hotels and resorts

in Viet Namin Viet Nam

NATIONWIDE NETWOK

TRAVEL AGENCIES

• Saigontourist Travel Service (100% own by Saigontourist)

• Fiditourist (Equitized)

• Cholontourist (Equitized)

• Saigontourist Transportation Company (Equitized)

ACHIEVEMENTS

AVERAGE ANNUAL GROWTH

12% - 15%/ per annum

TOTAL REVENUE

10311229 1543

1863

25192822

3642

4469

5198

0

1000

2000

3000

4000

5000

6000

VND 5,198 B~ USD 323 M

1998 1999 2000 2001 2002 2003 2004 2005 2006

VND 4,469 B~ USD 279 M

VND billion

PROFIT

128

267

460588

814

1113

1578

0

200

400

600

800

1000

1200

1400

1600

VND 1,578 B~ USD 99 M

2000 2001 2002 2003 2004 2005 2006

VND 1,113 B~ USD 70 M

VND billion

724768

295850

862000

388519

1085000

518337

1248363

587713

1384830

763260

1282446

566733

1345177

634663

1453892

829357

1540000

881000

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

1998 1999 2000 2001 2002 2003 2004 2005 2006

TotalVisitorsForeigners

TOTAL GUESTS

SAIGONTOURIST TRAVEL SERVICE (S.T.S)

an affiliate of Saigontourist Holding Company

1. Company Overview

2. Tourism Business Performance

3. Overseas Study & Working Abroad

Placement Division

Company OverviewCompany Overview

BranchesBranches::

S.T.SHead Office

Ho Chi Minh City

S.T.HHanoi

S.T.SCholon Office

S.T.DDa Nang

S.T.QQuang Ninh

S.T.CCan Tho

(Coming soon)

COMPANY OVERVIEW

COMPANY OVERVIEW

Services:Services:INBOUND, OUTBOUND

& DOMESTIC TOURS

INTL CRUISE LINE TRAVEL& SHIPPING AGENT

AIR, TRAIN, BOAT TICKETING AGENT

OVERSEAS STUDY& WORKING ABROAD

PLACEMENT

TOURIST TRANSPORTATIONSERVICES

MICE & PREMIUM TRAVEL TOURS

COMPANY OVERVIEW

Inbound tourism

Director

Vice Directors (2)

Organizational Organizational structurestructure

HR & Administration Outbound tourism

Domestic tourism

Overseas Study & Working Abroad

Placement

Business Development

Procurement - Quality

Management

Accountancy & Finance

Tourist guide services

Marketing & PR

Air Ticketing

Tourist Transportation

INTL Cruise & Shipping Agent

MICE

FIT

English SpeakingMarket

French SpeakingMarket

German SpeakingMarket

Japanese SpeakingMarket

COMPANY OVERVIEW

EmployeesEmployees 400 experienced, dedicated employees.

COMPANY OVERVIEW

PartnershipPartnership

Outbound

Inbound

North America

South America

Europe

Africa

Asia

Australia

34%

25%

19%

22%

Inbound

Outbound

Domestic

Others

COMPANY OVERVIEW

Turnover in 2007Turnover in 2007

US$ 46.5 million, 38% increase from 2006.

•The Leading Top-Ten International Tour Operator by VNAT in

2007, eight years in a row.

•Amongst the Top 100 Vietnamese Typical Business Brands 2007

•The Vietnamese Golden Star Award in 2007

•The Guide Awards - The Best Tour Operator from 2001- 2005.

•The Most Satisfying Tour Operator by Saigon Marketing

magazine in 2003, 2004, 2005

COMPANY OVERVIEW

AwardsAwards

COMPANY OVERVIEW

MembersMembers

• Members:

• Official tour operator of Vietnam MICE Club

Tourism Business Tourism Business PerformancePerformance

Activities:

• Package tours for FIT, GIT.

• Types of tour:

Sightseeing tours, leisure tours

M.I.C.E

Business travel services

Shore excursion

Eco tours, Cooking tours, Vacation tours, Soft Adventure tours …

Mekong river & Indochina tours.

• Hotel reservations, flight booking, car rental, other travel-related

service arrangements

Tourism Business Performance - Inbound MarketTourism Business Performance - Inbound Market

45%

30%

3%

22%

INTL Cruise

FIT

GIT

MICE


Inbound Tourist Volume in 2007:

91,081

45.6%

54.4%

by sea

by air


Inbound Tourists coming in 2007

By means of Transportation


Business Performance - Inbound MarketBusiness Performance - Inbound Market

• Leading position in the market in

terms of volume and value

• 200 overseas partners from 30

countries

• Network between STS and SGT

hotels and other hotel partners in

Vietnam

Position in the market:

Business Performance - Inbound MarketBusiness Performance - Inbound Market

• Optimundus (Austria)

• Intrepid (Australia)

• C.I.T.S (China)

• 65 Ferie (Denmark)

• Kuoni Paris (France)

• Club Med (France)

• Hapag Lloyd (Germany)

• Phoenix (Germany)

• Studiosus (Germany)

Major partners

• C.T.S (Hong Kong)

• Swire Travel (Hong Kong)

• Costa & Aida (Italia)

• IDI (Japan)

• H.I.S (Japan)

• Star Cruises (Malaysia)

• A&K (USA)

• TRAVCOA (USA)

• …

Tourism Business Performance - Outbound MarketTourism Business Performance - Outbound Market

14,902 15,01516,796

18,726

02000400060008000

100001200014000160001800020000

2004 2005 2006 2007

Outbound Tourist Volume_2007

24%

37%

26%

8% 5%Thailand

Malaysia - Singapore

China

Hong Kong

Others


The most frequently visited destinations_2007For Outbound Tourists


• One of the leading outbound companies in

Vietnam.

• Very strong brand in business travels for

business companies and overseas government

trip.

Position in the market

Tourism Business Performance – Domestic MarketTourism Business Performance – Domestic Market

87,000

98,279

86,291

89,000

80000

82000

84000

86000

88000

90000

92000

94000

96000

98000

100000

2004 2005 2006 2007

Travellers

Domestic Tourist Volume_2007

Tourism Business Performance - Domestic MarketTourism Business Performance - Domestic Market

• One of the leading domestic travel companies in

Vietnam.

• Very strong brand in business travels for

business companies and overseas government

trips.

Position in the market

Overseas Study &

Working Abroad Placement

Established • Working Abroad division

started in 1999• Overseas Study division

began in 2005

Number of Staff: 15• Working Abroad division : 10• Overseas Study division : 5

Overseas Study & Working Abroad PlacementOverseas Study & Working Abroad Placement

• Overseas Study Division_Organizational Chart:

Manager

Educational Consultants

Study US Study UK Study AU Study SG Study CH Study NL


• Working Abroad Division_Organizational Chart:Working Abroad Division_Organizational Chart:

Manager

Working AbroadPlacementSpecialist

Marketing & Sales

Recruitment & Operation

Training & Orientation

Overseas Manning Management


Key PartnersKey Partners

Overseas Study Placement• Institute of Intl. Education

(IIE_USA)• American Association of

Community Colleges• Linden Edu. Fair Organizer• British Council • Australian Education Intl.

(AEI)• Netherlands Education

Services Overseas (NESO)• Canadian Education Centre

(CEC)• Singapore Education (STB)• ……

Working Abroad Placement• First Alliances• Saigontourist Hotel &

Tourism school• Yasaka Joint-venture (Japan)• Ramada Plaza Hotel (Dubai)• K2-Recruit (Singapore)• Vancouver Trade Board

(Canada)• I.C.S;N.V (USA)


Working Abroad Division:Working Abroad Division:

• License on sending Vietnamese employees abroad for definite working contracts numbered 94/LĐTBXH-GPXKLĐ issued Sep. 15, 2004 by the VN’s Ministry of Labour, War invalids and Social welfare

• Office locates at 607 Nguyen Trai, District 5, HCMC. Tel: +848 261 0887, Fax: +848 261 0886.

• Rep. Office in Japan: 2-19-10 Hayashidera, Ikuno-Ku, Osaka, 5540023 Japan. Tel: 8106 6710 2071.

• Vocational Training Centre: in association with Saigontourist Hotel & Tourism School



Working Abroad PlacementWorking Abroad Placement

• 1999-2000: Sending 114 hospitality employees to work on board of deluxe cruise liner Star Cruises


Working Abroad Working Abroad PlacementPlacement

• 1999 – till now: sending annually some 250 trainees and cooks to work in factories and restaurants in Japan.



• 2001 – 2005: sending nearly 400 workers working as family care-givers and rest-home nurses to Taiwan.


Working Abroad Working Abroad PlacementPlacement

• Currently, executing the contracts of supplying hospitality training & internship to Vancouver, Canada and hospitality employees to work for Ramada Plaza Hotel in Doha, State of Qatar.



• Dealing with First Alliances and ICS,NV in Miami as our key partners in international crew services.




Overseas Study Division:Overseas Study Division:

• Overseas Study Office at 55 Le Thanh Ton, District 1, HCMC. Tel: +848 823 7922, Fax: +848 822 4987, email: [email protected]


mailto:[email protected]

Overseas Study Services:Overseas Study Services:Professional and trusted educational agent in Vietnam to many

prestigious institutes, schools and universities worldwide


Overseas Study Services:Overseas Study Services:

• Recognised partner to official government offices in education of the US (IIE), the UK (British Council), Australia (AEI), Canada (CEC), Netherlands (NESO), Singapore (STB/SE), etc.



• Providing parents and students with educational consultant services.



• Supporting students in scholarship application.



To arrange visa procedure, testing, transportation and accommodation services to students studying abroad.



To hold educational seminars, workshops and fairs in collaboration with international schools and institutes.


Overseas Study Services:Overseas Study Services:• To hold executive education trips to interested businesses

and firms



• To launch summer camp overseas for local students


Overseas Study Services:Overseas Study Services:Major study destinations of Saigontourist’s students are the US,

Australia, Switzerland, Singapore, etc…

42%

28%

15%

8% 5% 2%

The USA

Singapore

Australia

Switzerland

The UK

Canada


Overseas Student Placement Overseas Student Placement in school year 2007-2008in school year 2007-2008

Total number: 130 studentsTotal number: 130 students

THANK YOU

Date post:	13-Nov-2014
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