Sales Intelligence
You should be doing it
What is sales intelligence?
• Technologies and practices that collect, analyze, and present information to help sales teams perform better.
What do sales intelligence analysts do?
• They decipher information on:• Sales demographics–where customers are
located
• Lifetime value of customers–how often customers repeat purchases or other behaviors relating to the company
• Personas of sales transactions–information about each customer that may affect sales
Sales intelligence is marketing intelligence?
• Sales intelligence is part of marketing intelligence.
• Sales intelligence helps determine the best ways to gain and retain leads.
• Also plays a part in determining the best marketing strategies for your company by showing where most sales come from.
Parts of Sales Intelligence Systems
• Lead Sources–shows which channels pick up leads and which ones struggle.
• SALs–Watches how Sales Accepted Leads are accepted by a sales team and monitors the steps of the process to find ways to improve.
• SQLs–Analyzes the steps and factors leading SALs to Sales Qualified Leads, helping to manages sales more efficiently.
• Actual Sales–Shows how often SALs become actual sales and identifies ways to increase the percentage.
Sales Intelligence Tools
• Popular online tools for sales intelligence are:• Demand Metric
• Kred
• Inside View
• Sales-I
• Radius Intelligence
Other Sales Intelligence Options
• Many marketing companies or agencies offer sales intelligence.
• Do some digging on your own.
• Make surveys to gain information from your customers voluntarily.
More Information
• For more information on sales intelligence, see these awesome articles:
• http://www.sprintmarketing.com/sales-intelligence/
• http://blog.hubspot.com/blog/tabid/6307/bid/33711/The-Steps-You-Need-to-Define-the-Stages-of-Your-Sales-Marketing-Funnel.aspx
• http://blog.hubspot.com/sales/using-buyers-context-to-turn-leads-into-sales
• http://www.slideshare.net/insideview/data-v-intelligence