SALES LEAGUE TABLE REPORT 2021

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SALES LEAGUE TABLE REPORT 2021

DEFINITIVE LANDSCAPE OF

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WHOLESALE BANKING, WEALTH

MANAGEMENT AND NEW SLT AREAS

ANALYSIS OF LEADERSHIP CLUB,

SLT SPECIAL AWARDS AND SLT

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1

Contents List of Figures............................................................................................................................................................. 4

List of Tables .............................................................................................................................................................. 5

1.0 Introduction ........................................................................................................................................................ 6

1.1 IBSI Sales League Table Analysis – BackOffice Systems ....................................................................................... 7

1.2 IBSI SLT 2021 – BackOffice System | Quarterly Trends ....................................................................................... 8

1.3 IBSI SLT 2021 – BackOffice System | Hosted vs Licensed .................................................................................... 9

2.0 IBS Intelligence Annual Global Sales League Table | 2021 .............................................................................. 10

3.0 IBSI Sales League Table Analysis ....................................................................................................................... 16

4.0 BankWide .......................................................................................................................................................... 17

4.1 BankWide – Universal Banking | Core ............................................................................................................... 17

4.1.1 Market Trends ............................................................................................................................................ 17

4.1.2 Universal Banking | Core | Sales League Table .......................................................................................... 18

4.2 BankWide – Risk Management & Compliance Management ............................................................................ 20

4.2.1 Market Trends ............................................................................................................................................ 20

4.2.2 Risk Management | Sales League Table ..................................................................................................... 21

4.2.3 Compliance Management | Sales League Table ......................................................................................... 23

4.3 BankWide – CRM .............................................................................................................................................. 25

4.3.1 Market Trends ............................................................................................................................................ 25

4.3.2 CRM | Sales League Table........................................................................................................................... 26

5.0 Retail Banking ................................................................................................................................................... 27

5.1 Retail Banking – Retail Banking | Core .............................................................................................................. 27

5.1.1 Market Trends ............................................................................................................................................ 27

5.1.2 Retail Banking | Core | Sales League Table ................................................................................................ 28

5.2 Retail Banking – Lending | Retail ....................................................................................................................... 30

5.2.1 Market Trends ............................................................................................................................................ 30

5.2.2 Lending | Retail | Sales League Table ......................................................................................................... 30

5.3 Retail Banking – Digital Banking & Channels ..................................................................................................... 32

5.3.1 Market Trends ............................................................................................................................................ 32

5.3.2 Digital Banking & Channels | Sales League Table ....................................................................................... 33

5.4 Retail Banking – Payments | Retail .................................................................................................................... 35

5.4.1 Market Trends ............................................................................................................................................ 35

5.4.2 Payments | Retail | Sales League Table ..................................................................................................... 35

6.0 Wholesale Banking ............................................................................................................................................ 36

6.1 Wholesale Banking – Payments | Wholesale .................................................................................................... 36

6.1.1. Market Trends ........................................................................................................................................... 36

2

6.1.2 Payments | Wholesale | Sales League Table .............................................................................................. 37

6.2 Wholesale Banking – Lending | Corporate ........................................................................................................ 38

6.2.1 Market Trends ............................................................................................................................................ 38

6.2.2 Lending | Corporate | Sales League Table ................................................................................................. 38

6.3 Wholesale Banking – Wholesale Banking | Treasury & Capital Market ............................................................ 39

6.3.1 Market Trends ............................................................................................................................................ 39

6.3.2 Wholesale Banking | Treasury & Capital Markets | Sales League Table .................................................... 41

6.4 Wholesale Banking – Wholesale Banking | Transaction Banking ...................................................................... 42

6.4.1 Market Trends ............................................................................................................................................ 42

6.4.2 Wholesale Banking | Transaction Banking | Sales League Table ............................................................... 42

7.0 Wealth Management ........................................................................................................................................ 44

7.1 Wealth Management – Private Banking & Wealth Management ..................................................................... 44

7.1.1 Market Trends ............................................................................................................................................ 44

7.1.2 Private Banking & Wealth Management | Sales League Table .................................................................. 45

7.2 Wealth Management – Investment & Fund Management ............................................................................... 46

7.2.1 Market Trends ............................................................................................................................................ 46

7.2.2 Investment & Fund Management | Sales League Table ............................................................................. 47

8.0 New SLT Areas ................................................................................................................................................... 48

8.1 Conversational Banking ..................................................................................................................................... 48

8.1.1 Market Trends ............................................................................................................................................ 48

8.1.2 Conversational Banking | Sales League Table ............................................................................................ 48

8.2 New SLT Areas – DataWarehouse & Business Intelligence ............................................................................... 49

8.2.1 Market Trends ............................................................................................................................................ 49

8.2.2 DataWarehouse & Business Intelligence | Sales League Table .................................................................. 49

8.3 New SLT Areas – InsurTech ................................................................................................................................ 50

8.3.1 Market Trends ............................................................................................................................................ 50

8.3.2 InsurTech | Sales League Table .................................................................................................................. 50

9.0 IBSI SLT 2021 – Domestic Sales League Table | India ...................................................................................... 51

9.1 Market Trends ............................................................................................................................................... 51

9.2 Domestic Sales League Table | India ............................................................................................................. 52

10.0 IBSI SLT 2021 – Domestic Sales League Table | USA ...................................................................................... 56

10.1 Market Trends ............................................................................................................................................. 56

10.2 Domestic Sales League Table | USA ............................................................................................................ 58

11.0 IBSI SLT 2021 – Domestic Sales League Table | Russia .................................................................................. 61

11.1 Market Trends ............................................................................................................................................. 61

11.2 Domestic Sales League Table | Russia ......................................................................................................... 62

12.0 IBSI SLT 2021 – Domestic Sales League Table | UK ........................................................................................ 64

3

12.1 Market Trends ............................................................................................................................................. 64

12.2 Domestic Sales League Table | UK .............................................................................................................. 64

13.0 IBSI SLT 2021 – Neo Bank and Challenger Bank ............................................................................................. 65

13.1 Market Trends ............................................................................................................................................. 65

13.2 Neo Bank & Challenger Bank Sales League Table ........................................................................................ 65

14.0 IBSI SLT 2021 – Islamic Sales League Table .................................................................................................... 66

14.1 Market Trends ............................................................................................................................................. 66

14.2 Islamic Sales League Table ........................................................................................................................... 67

15.0 IBSI SLT Leadership Club ................................................................................................................................. 69

16.0 IBSI SLT Industry Leader Special Awards ........................................................................................................ 74

17.0 IBSI SLT LeaderBoard ...................................................................................................................................... 75

17.1 Universal Banking | Core ............................................................................................................................. 75

17.2 Retail Banking | Core ................................................................................................................................... 76

17.3 Wholesale Banking ...................................................................................................................................... 77

17.4 Private Banking & Wealth Management ..................................................................................................... 78

17.5 Lending......................................................................................................................................................... 79

17.6 Digital Banking & Channels .......................................................................................................................... 80

17.7 Payments ..................................................................................................................................................... 81

18.0 Conclusion ....................................................................................................................................................... 83

4

List of Figures Figure 1: Total BackOffice System Sales: 2016-2020 ................................................................................................. 7

Figure 2: BackOffice System | Quarterly Trend for 2020 .......................................................................................... 8

Figure 3: BackOffice System | Hosted vs Licensed Trend for 2020 ........................................................................... 9

Figure 4: IBSI Sales League Table Analysis ............................................................................................................... 16

Figure 5: Market Trend for Universal Banking | Core: Geographic Break-up ......................................................... 17

Figure 6: Universal Banking | Core: Deals by Supplier 2016 – 2020 ....................................................................... 19

Figure 7: Market Trend for Risk & Compliance: Geographic Break-up ................................................................... 20

Figure 8: 2020 Deals Analysis – Risk Management .................................................................................................. 22

Figure 9: 2020 Deals Analysis – Compliance Management ..................................................................................... 24

Figure 10: Market Trend for CRM: Geographic Break-up ........................................................................................ 25

Figure 11: CRM: Deals by Supplier 2016 – 2020 ...................................................................................................... 26

Figure 12: Market Trend for Retail Banking | Core: Geographic Break-up ............................................................. 27

Figure 13: Retail Banking | Core: Deals by Supplier 2016 – 2020 ........................................................................... 29

Figure 14: 2020 Deals Analysis – Lending | Retail ................................................................................................... 31

Figure 15: Digital Banking & Channels: Deals by Supplier 2016 – 2020 .................................................................. 34

Figure 16: 2020 Deals Analysis – Payments | Retail ................................................................................................ 36

Figure 17: 2020 Deals Analysis – Payments | Wholesale ........................................................................................ 38

Figure 18: 2020 Deals Analysis – Lending | Corporate ............................................................................................ 39

Figure 19: 5-year Market Trend for Wholesale Banking | Treasury & Capital Markets: Geographic Break-up ...... 40

Figure 20: Wholesale Banking | Treasury & Capital Markets: Deals by Supplier 2016 – 2020 ............................... 42

Figure 21: 2020 Deals Analysis – Wholesale Banking | Transaction Banking .......................................................... 43

Figure 22: Market Trend for Private Banking & Wealth Management: Geographic Break-up ............................... 44

Figure 23: Private Banking & Wealth Management: Deals by Supplier 2016 – 2020 ............................................. 45

Figure 24: Market Trend for Investment & Fund Management: Geographic Break-up .......................................... 46

Figure 25: Private Banking & Wealth Management: Deals by Supplier 2016 – 2020 ............................................. 47

Figure 26: 2020 Deals Analysis – Conversational Banking ....................................................................................... 48

Figure 27: 2020 Deals Analysis – DataWarehouse & Business Intelligence ............................................................ 49

Figure 28: 2020 Deals Analysis – InsurTech ............................................................................................................. 50

Figure 29: Market Trend for Domestic Sales League Table | India ......................................................................... 51

Figure 30: Supplier Trend for Domestic Sales League Table | India ........................................................................ 56

Figure 31: Market Trend for Domestic Sales League Table | USA ........................................................................... 57

Figure 32: Supplier Trend for Domestic Sales League Table | USA ......................................................................... 60

Figure 33: Market Trend for Domestic Sales League Table | Russia ....................................................................... 61

Figure 34: Supplier Trend for Domestic Sales League Table | Russia ...................................................................... 63

Figure 35: Supplier Trends for Islamic Sales League Table ...................................................................................... 66

Figure 36: IBSI LeaderBoard – Universal Banking | Core ......................................................................................... 75

Figure 37: IBSI LeaderBoard – Retail Banking | Core ............................................................................................... 76

Figure 38: IBSI LeaderBoard – Wholesale Banking .................................................................................................. 77

Figure 39: IBSI LeaderBoard – Private Banking & Wealth Management ................................................................. 78

Figure 40: IBSI LeaderBoard – Lending .................................................................................................................... 79

Figure 41: IBSI LeaderBoard – Digital Banking & Channels ..................................................................................... 80

Figure 42: IBSI LeaderBoard – Payments ................................................................................................................. 81

Figure 43: IBSI LeaderBoard – Risk & Compliance ................................................................................................... 82

5

List of Tables Table 1: IBSI Sales League Table 2021 | Annual Global Sales League Table ............................................................ 10

Table 2: Categories in IBSI SLT 2021 ........................................................................................................................ 15

Table 3: IBSI Sales League Table 2021 – Universal Banking | Core ......................................................................... 18

Table 4: IBSI Sales League Table 2021 – Risk Management .................................................................................... 21

Table 5: IBSI Sales League Table 2021 – Compliance Management ........................................................................ 23

Table 6: IBSI Sales League Table 2021 – CRM .......................................................................................................... 26

Table 7: IBSI Sales League Table 2021 – Retail Banking | Core ............................................................................... 28

Table 8: IBSI Sales League Table 2021 – Lending | Retail ........................................................................................ 30

Table 9: IBSI Sales League Table 2021 – Digital Banking & Channels ...................................................................... 33

Table 10: IBSI Sales League Table 2021 – Payments | Retail ................................................................................... 35

Table 11: IBSI Sales League Table 2021 – Payments | Wholesale ........................................................................... 37

Table 12: IBSI Sales League Table 2021 – Lending | Corporate ............................................................................... 38

Table 13: IBSI Sales League Table 2021 – Wholesale Banking | Treasury & Capital Markets ................................. 41

Table 14: IBSI Sales League Table 2021 – Wholesale Banking | Transaction Banking ............................................ 42

Table 15: IBSI Sales League Table 2021 – Private Banking & Wealth Management ............................................... 45

Table 16: IBSI Sales League Table 2021 – Investment & Fund Management .......................................................... 47

Table 17: IBSI Sales League Table 2021 – Conversational Banking ......................................................................... 48

Table 18: IBSI Sales League Table 2021 – DataWarehouse & Business Intelligence ............................................... 49

Table 19: IBSI Sales League Table 2021 – InsurTech ................................................................................................ 50

Table 20: IBSI Domestic Sales League Table 2021| India ........................................................................................ 52

Table 21: IBSI Domestic Sales League Table 2021| USA .......................................................................................... 58

Table 22: IBSI Domestic Sales League Table 2021| Russia ...................................................................................... 62

Table 23: IBSI Domestic Sales League Table 2021| UK ............................................................................................ 64

Table 24: IBSI Sales League Table 2021| Neo Bank & Challenger Bank .................................................................. 65

Table 25: IBSI Islamic Sales League Table 2021 ....................................................................................................... 67

Table 26: IBSI Sales League Table 2021| Category Leaders .................................................................................... 69

Table 27: IBSI Sales League Table 2021| Neo Banks & Challenger Banks ............................................................... 71

Table 28: IBSI Sales League Table 2021| Regional Leaders ..................................................................................... 71

Table 29: IBSI Sales League Table 2021| Domestic Leaders .................................................................................... 72

Table 30: IBSI Sales League Table 2021 – Global Leadership | Product Breadth .................................................... 73

Table 31: IBSI Sales League Table 2021 – Global Leadership | Geographic Spread ................................................ 73

Table 32: IBSI Sales League Table 2021| Industry Leader Special Awards .............................................................. 74

Table 33: IBSI Sales League Table 2021 – Star Performance | SLT New Entrant ..................................................... 74

6

1.0 Introduction

IBS Intelligence has been reviewing the conventional and new-age banking systems selections on a year-by-year basis for the last 20 years. The iconic IBSI Sales League Table (SLT) has been a barometer for measuring supplier performance across hundreds of system selection engagements that are carried out across the globe.

To ensure that reporting is consistent and comparable across systems and geographies, the SLT excludes license renewals as well as extensions to the current license (new geography, new functionality, etc.) and is restricted to the pre-defined categories – i.e., the core and back-office systems that are addressed across Universal, Wholesale (Transaction and Treasury & Capital Market), Retail, Private and Lending (Retail and Corporate) system categories, and systems falling in the Digital Banking Channels, Payments (Retail and Wholesale), Risk Management, Compliance Management, Investment & Fund Management, InsurTech, Conversational Banking, Datawarehouse & Business Intelligence, and CRM categories. The SLT is limited to financial institution sales and is compiled annually from submissions made from each supplier, which are independently verified. Key to note here is that the Sales League Table does not distinguish between large and small deals, considering these have more to do with the volume of the deals won during the year across system types and geographies and are not a function of value. The domestic deals of the US, India, UK, and Russia have also been excluded from the Global Sales League Table for apparent reasons. They have been represented separately in the Domestic Sales League Tables.

IBSI has been pioneering the Annual Sales League Table, which has come to be recognised as the barometer for measuring the sales performance of global suppliers, across all back-office systems. The data collated over time has allowed IBSI to compare each year’s banking systems market performance and analyse trends across years both in terms of system sales and geographic focus. The analysis constitutes the industry’s only real picture of who has been buying what and where; and would seem to be particularly useful when you delve into the detail. This is the key purpose of this report. Comparisons can be made over time, by supplier, geography, type, and size of the institution. It is a single-point repository to compare performance from a global perspective.

The Sales League Table Report is developed based on the details submitted by over 60 suppliers who are ranked on the SLT, which also captures the details of their wins.

7

1.1 IBSI Sales League Table Analysis – BackOffice Systems Core Banking continues to remain at the heart of the bank, the general focus on technology investments

has shifted towards specialized solutions that help a bank enhance its market presence rapidly and

improve overall customer experience. A monolithic universal banking system is a thing of the past, and

the general strategy adopted by most banks is to opt for the best-of-breed solution for each of their

business area. This was evident in the new customer deal activity reported for the conventional back-

office system categories during the last 2 years.

The total volume of global new-name customer deals for BackOffice categories continued to grow in

2019 & 2020. The total deal count stood at 425 in 2020, recording a strong growth from 360 deals

reported in 2019. While the overall number of deals for Universal Banking is stable but deals in Lending

Systems and Wholesale Banking are fuelling the overall market. As banks are going for the best-of-breed

specialised solution, the market witnessed growth in overall deals in Retail Banking as well.

Deal submissions to the IBSI Sales League Table 2021 reminded us that conventional back-office systems

such as retail banking systems, treasury, lending, wealth management systems, and of course, the all-

encompassing universal banking systems are growing. Moreover, with 425 deals, 2020 reported the

highest number of new deals in the last 5 years. Retail Banking systems came up as the shining star as

total deals in this space grew by more than 50% as compared to 2019. Retail Banking system suppliers

reported 58 new customer deals in 2020 as compared to 38 new customer deals in 2019. Private Banking

systems reported a decline in the total number of deals, while overall deals in Universal Banking

remained stable.

Figure 1: Total BackOffice System Sales: 2016-2020

* Lending includes 2 Categories – Lending | Corporate and Lending | Retail

* Private includes 2 Categories – Private Banking & Wealth Management and Investment & Fund Management

* Wholesale includes 2 Categories – Wholesale Banking | Transaction Banking and Wholesale Banking | Treasury & Capital Market

Universal Retail Wholesale Lending Private

48%

21%

5%

15%

12%

2016

43%

19%

10%

13%

14%

2017

32%

22%10%

14%

21%

2018

32%

19%11%

24%

14%

2019

362 350 328 360

27%

24%14%

25%

11%

2020

425

Total BackOffice System Sales 2016 – 2020

8

1.2 IBSI SLT 2021 – BackOffice System | Quarterly Trends

Figure 2: BackOffice System | Quarterly Trend for 2020

The trend in terms of the volume of overall deal activity for the year remained the same as last year,

with the fourth quarter being particularly active as compared to the other quarters. At the region level,

the fourth quarter was the most active period for the APAC and contributed to ~39% of the total deals

of the year. In Europe, ~40% of the total deals were recorded in the fourth quarter while for others, the

percentage remained ~30% for the same period.

While the fourth quarter was consistently the most active period for all regions, it is interesting to note

that in MEA, the third quarter was equally active with many of the large banking deals getting signed in

the third quarter.

In APAC region second quarter of the year was also active as the second quarter is the financial year-end

in many Asian countries and banks spend their budgets during that time.

Q1

▪ Temenos signs deal with KSA based STC Pay. STC Pay is a digital secure wallet designed to offer optimal level of speed and convenience to its customers

▪ Azentino Software wins deals with KSA based National Finance House and Murabaha Marina Financing Company for Lending | Retail

▪ EpikInDiFi signs deal with Australia based Goulburn Murray Credit Union Cooperative Ltd, which caters to local communities

19%

Q2 ▪ Thought Machine signs deals with

Monese, a UK based challenger bank

▪ Open Groupe wins deal with France based Initiative Ile de France

19%

Q3

▪ Intellect Design Arena wins Wholesale Banking deal with First Abu Dhabi Bank, the largest bank in the United Arab Emirates

▪ Sopra Banking Software wins deal with Advans Cameroun of France

▪ Avaloq wins major Private Banking & Wealth Management deal with Degroof Petercamof Belgium

27%

Q4 ▪ TCS wins a Universal Banking |

Core deal with Bitcoin Suisse of Switzerland

▪ MIMICS, Inc wins Private Banking & Wealth Management deal with Home Mortgage Bank Trinidad

35%

9

1.3 IBSI SLT 2021 – BackOffice System | Hosted vs Licensed

Figure 3: BackOffice System | Hosted vs Licensed Trend for 2020

The percentage of conventional banking system deals hosted on the cloud increased to 34% of total

conventional deals as compared to 30% in 2019. Most of the cloud-based installations were in Europe

followed by APAC and the Americas. Out of the total cloud-based installations, ~66% of installations were

in APAC and Europe, while the share of the Americas and the MEA stood at ~23% and ~11% respectively.

It is interesting to note that Universal Core Banking solutions accounted for more than 30% of total

hosted deals, while Lending accounted for ~30% of total hosted deals.

This trend reflects the growing number of challenger banks which operate with cloud-native technology

infrastructure.

284 283 266 245 260

77 6762 109

134

0

50

100

150

200

250

300

350

400

2016 2017 2018 2019 2020

Hosted vs Licensed 2016 – 2020

Licensed Hosted

60%

60%

87%

78%

66%

40%

40%

13%

22%

34%

0% 20% 40% 60% 80% 100%

Private

Lending

Wholesale

Retail

Universal

Hosted vs Licensed in 2020 by Category

Licensed Hosted

10

2.0 IBS Intelligence Annual Global Sales League Table | 2021 Table 1: IBSI Sales League Table 2021 | Annual Global Sales League Table

Product Supplier New-name customers signed in 2020 (Previous years in brackets, with most recent first)

Temenos Transact Temenos 48 (51, 43, 45, 43,34, 37, 35, 34, 27, 38, 40, 40, 44, 40, 32, 28, 24, 32, 36, 42, 34, 33, 19, 15, 10, 29, 7, 9)

MX.3 Murex 19 (17, 14, 12, 15, 11, 12, 9, 8, 9, 7, 11, 12, 15, 5)

Intellect iGCB Intellect Design Arena 18+ (14+, 7+)

Finacle Digital Banking Solution Suite Infosys Finacle 17+

Calypso Calypso Technology 16 (11, 11, 14, 13, 15, 14, 9, 14, 12, 19, 15, 14, 22, 14, 15, 8, 6, 7, 2, 3, 1)


Intellect Digital Lending Intellect Design Arena 15+

Sopra Banking Platform Sopra Banking Software 13

Lend.Ezee EpikInDiFi 11+

TCS BaNCS TCS Financial Solutions 11+ (15+, 13+, 18+, 17+, 11, 8+ ,8, 9+, 13+, 13+, 17+, 23, 31, 25, 14, 8 , 6*, 9, 10, 10, 6, 8, 6, 9, 5)

Sopra Financing Platform Sopra Banking Software 9

Avaloq Banking Software Avaloq 6 (7, 3, 3, 2, 5, 8 ,4, 9, 3, 7, 3, 5, 6, 4, 5, 1, 5 , 2, 1, 7)

COBIS Cobiscorp 6 (0, 3)


Kastle Universal Lending Solution Azentino Software (3i Infotech) 6 (5+)

SaaS Treasury FIS 6+

Vault Thought Machine 6 (1)

Enterprise Treasury and Messaging FIS 5+

iMAL Path Solutions 5 (6, 7, 13, 9, 4, 4 ,10, 11, 3, 4, 13, 11, 14, 5, 5 , 3)

Synergies Lyst Technologies 5 (0*, 2, 5)

Synergies Lyst Technologies 5

Intellect Digital Lending Intellect Design Arena 4

Intellect Treasury Intellect Design Arena 4

Mortgage plus EgabiFSI 4

Bantotal Internet Banking Bantotal 3

BX CBP Bankware Global 3 (1, 1, 2)

BX PF Bankware Global 3

ConsumerPlus EgabiFSI 3

Core Banking - International FIS 3+

Cyberbank Core Technisys 3

Intellect Wealth Qube Intellect Design Arena 3

Loxon Collection System Loxon 3 (3, 0, 2)

PowerBanker Capital Banking Solutions 3 (3, 0, 1)

Prospero Wealth Management Finartis 3 (3, 4)

Quartz TCS Financial Solutions 3



ANT – Audit Objectway 2

Bantotal Core Bantotal 2 (2, 5, 3, 2, 5, 3 ,5, 3, 5)

CapitalBanker Capital Banking Solutions 2 (2, 0, 3, 0*, 1, 2 ,2, 3, 4, 3)

11


CapitalPrivate Capital Banking Solutions 2 (0, 2, 4)

EbixCash Debt Collections EbixCash Financial Technologies 2+

EbixCash Lending Management EbixCash Financial Technologies 2

EbixCash Lending Origination EbixCash Financial Technologies 2+

Finairo Loan Origination Solution Infrasoft Technologies 2+

Finairo Loan Origination Solution Infrasoft Technologies 2+

FinnOne Neo Nucleus Software 2+ (8+, 6+, 7+, 5, 3 ,8, 7, 14, 27, 13, 17, 16, 17, 11, 9)

Fusion Kondor Finastra 2 (4)

Fusion Summit Finastra 2

ICBS BML Istisharat 2 (3, 2, 2, 1, 4, 1 ,3, 1, 3, 3, 6, 6, 5, 5, 3, 4, 3, 2, 3, 5, 3, 4)

ICS BANKS ICS Financial Systems 2 (1, 0*, 7, 9, 3, 0, 5, 4, 5, 5, 8, 6, 10, 11)

Sopra Financing Platform Sopra Banking Software 2

TCS BaNCS TCS Financial Solutions 2

Acumen-net Profile Software 1 (6, 7, 4)

Avaloq Banking Software Avaloq 1

Avaloq Banking Software Avaloq 1 (0, 0, 1)

Axia Profile Software 1 (1, 2, 0, 1)

BankPLus EgabiFSI 1

BANQIN Bank Genie 1

Bantotal Core Bantotal 1

Bantotal Internet Banking Bantotal 1

Bantotal Digital Onboarding Bantotal 1

Blenderpay TM Blender 1

CapitalBanker Capital Banking Solutions 1

CapitalBanker Capital Banking Solutions 1

Cyberbank Core + Digital Technisys 1

Cyberbank Digital Technisys 1 (1)

Eximius PMS Objectway 1 (2)

Finacle Digital Banking Solution Suite Infosys Finacle 1


Finairo Loan Management Solution Infrasoft Technologies 1

Finairo Loan Management Solution Infrasoft Technologies 1

Finairo Microfinance Solution Infrasoft Technologies 1

FinnOne Neo Nucleus Software 1+

FinnOne Nucleus Software 1

FMS.next Profile Software 1

Fusion CreditQuest Finastra 1 (2+, 1)

Fusion Essence Finastra 1 (5, 2, 4, 5, 4, 3 ,2, 2, 4, 6, 1, 2)

Fusion Loan IQ Finastra 1+

Fusion Phoenix Finastra 1+

Helios Objectway 1

iCashpro+ Aurion Pro 1

ICBS BML Istisharat 1

iMAL Path Solutions 1

12




Kastle Treasury and Forex Solution Azentino Software (3i Infotech) 1+

LeasePlus EgabiFSI 1

LFI – Latam FIS 1

MicrofinancePLus EgabiFSI 1 (0, 4)

MIMICS Financial Software MIMICS, Inc 1

MoneyWare Wealth Management EbixCash Financial Technologies 1+ (1+, 3+, 4, 18, 7)

OLYMPIC Banking System ERI Bancaire 1

OLYMPIC Banking System ERI Bancaire 1

Standalone crypto assets platform Avaloq 1

XLOAN Open Groupe 1

Sopra Financing Platform Sopra Banking Software 0 (11, 13, 12, 14)

Finacle Core Banking Infosys Finacle 0 (10+, 13+, 15+, 17+, 16, 9, 9, 14+, 12+, 8+, 14+, 14, 13, 3*, 13, 14, 9, 8, 11, 9, 2)

Sopra Banking Platform Sopra Banking Software 0 (10, 0, 6, 10, 4, 2 ,2, 5, 2, 7, 3, 4, 3, 7, 3, 5, 2, 5, 1, 1, 3)

Fusion LenderComm Finastra 0 (7)

Intellect Lending Intellect Design Arena 0 (7+, 3, 7+, 10, 5, 3 ,0, 1, 2, 2, 0, 2, 3, 4)

Systematics FIS 0 (7+, 3, 0+, 1+, 0, 0 ,0, 0, 0, 0, 1, 1, 0+, 0, 2, 1, 8, 7, 7, 0*)

Nucleus Lending Mobility Nucleus Software 0 (6+, 2)

E-plus EgabiFSI 0 (5)

Close Servicing Davinci 0* (4)

Fusion Markets Finastra 0 (4, 4, 0*, 2, 5, 3, 4, 5, 3, 7, 9, 19, 25, 15, 8)

ICS BANKS Islamic ICS Financial Systems 0 (4)

OLYMPIC Banking System ERI Bancaire 0 (4, 1, 3, 2, 2, 3 ,1, 2, 3, 3, 5, 2, 9, 7, 4, 6, 3, 14, 18, 18, 24, 23, 25)

Debt Collection EbixCash Financial Technologies 0 (3)

Finacle Treasury Infosys Finacle 0 (3+, 2)

Finairo Loan Origination Solution Infrasoft Technologies 0 (3+, 6+)

AutoCREDIT Autosoft Dynamics 0 (2)

Axia Profile Software 0 (2)

Close Origination Davinci 0* (2)

Finacle Origination Infosys Finacle 0 (2)

Finairo Microfinance Solution Infrasoft Technologies 0 (2)

Finairo Core Banking Solution Infrasoft Technologies 0 (2+, 0*, 0, 1)

FinCraft Core Banking Solution Nelito Systems 0 (2, 1, 1)

FincCraft Integrated Lending Management Solution

Nelito Systems 0 (2+)

Fusion Equation Finastra 0 (2, 1)

Profile Core System FIS 0 (2, 4, 0+, 0+, 0, 2 ,3, 5, 4, 3, 4, 5, 8, 3, 2, 1, 2, 5, 4, 12*)

Vanguard (Loan Orignation Platform) EpikInDiFi 0 (2+)

ADAMS Premium Autosoft Dynamics 0 (1, 1, 1)

COBIS Retail Cobiscorp 0 (1, 3, 3, 9, 0, 0 ,3, 1, 1, 2)

Retail & Corporate Lending Origination EbixCash Financial Technologies 0 (1)

Finacle Wealth Management Solution Infosys Finacle 0 (1, 4)

13


FinXEdge Collect Infosys Finacle 0 (1)

Fusion MortgagebotPOS Finastra 0 (1+)

Fusion Opics Finastra 0 (1, 8, 5, 7, 3, 1 ,4, 6, 18, 5, 15, 11, 11, 6, 6, 8, 14, 8, 25, 25, 15, 25, 24, 9, 8, 7, 5)

Bankway Core System FIS 0 (1+)

Core 24 Core System FIS 0 (1, 1)

Ababil Millennium Information Solution

0 (1)

MIMICS Core Processing System MIMICS, Inc 0 (1)

F-Lease Open Groupe 0 (1)

Marylease Open Groupe 0 (1)

iMAL Path Solutions 0 (1, 1)

SAB AT Sopra Banking Software 0 (1, 1, 2, 5, 2, 2 ,8, 7, 2, 2, 6, 2, 7, 6, 8)

LENDperfect SysArc Infomatix 0* (1+)

Cyberbank Core Technisys 0 (1, 2, 2, 0*, 0, 0 ,1*, 1*)

Pennant Lending Factory Pennant Technologies 0* (0+, 0+, 1)

Abanks Grupo ASI 0 (0, 0*, 0*, 5)

Altimis Objectway 0 (0, 0, 0, 1)

Ambit Quantum FIS 0 (0, 0, 5+, 11, 8, 10, 9, 7, 8, 8, 8, 15, 5, 9, 1*, 14, 6, 19, 6)

AutoBANKER Premium (formerly Autobanker II)

Autosoft Dynamics 0 (0, 1, 1, 0*, 0, 1 ,2, 3, 1, 1, 0, 0, 0, 0, 1, 2, 1, 1)

Avaloq Banking Suite Avaloq 0 (0, 1)

OLYMPIC Banking System ERI Bancaire 0 (0, 1)

Bank 21 Century Inversia 0 (0, 0+, 0+, 5+, 11, 10,14,12,12,18,11,10,12,15)

Bantotal Microfinance Bantotal (0, 1, 0*, 1)

BX CBP Bankware Global (0, 2)

CashTrea Credence Analytics 0 (0*, 0+, 3)

COBIS Sales & Service Suite Cobiscorp 0 (0, 2)

CorePlus Probanx 0* (0*, 7, 8, 0*, 4, 2)

e-IBS Datapro 0 (0*, 0*, 2, 5, 3, 6 ,7, 1, 2, 8, 6)

Ethix International Turnkey Systems (ITS)

0* (0*, 3, 0*, 4, 0*, 5 ,1, 4, 3)

Eximius Objectway 0 (0, 4, 2, 3)

Extend Objectway 0 (0, 0, 1)

Finacle Liquidity Management solution Infosys Finacle 0 (0, 1)

Finairo Lending Management Solution Infrasoft Technologies 0 (0, 6+)

FinCraft Enterprise Reporting Nelito Systems 0 (0, 0+, 0, 2)

FinCraft Lending Nelito Systems 0 (0, 0, 0+, 1)

Flexcube Oracle FSS 0* (0*, 0*, 0*, 0*, 28, 27, 15, 17+, 28, 32, 33+, 39+, 20**, 43, 37, 36)

FMS.next Profile Software 0 (0, 0, 1)

Fusion Post-Trade Finastra 0 (0, 2)

Horizon FIS 0 (0, 0+, 0+, 3+)

IBS FIS 0 (0, 0+, 0+, 1+)

iDeal Credence Analytics 0 (0*, 0+, 0+, 7+)

IMSplus Profile Software 0 (0, 0, 2, 5, 6, 1 ,1, 1, 2)

Integrity FIS 0 (0, 0, 3+, 1+)

14


Intellect Digital Core Intellect Design Arena 0 (0, 0+, 10+, 8)

Intellect DTB Intellect Design Arena 0 (0, 6)

Intellect Liquidity Management Intellect Design Arena 0 (0, 2, 4)

Intellect OneTREASURY Intellect Design Arena 0 (0, 0, 3)

Intellect Quantum Core Banking Intellect Design Arena 0 (0, 0, 1)

Intellect Wealth Management Intellect Design Arena 0 (0, 2, 1, 1, 0, 0 ,0, 1, 1, 1, 0, 4, 0, 3)

Loans Management SAP 0* (0*, 0*, 2, 0*, 9, 2 ,8, 7, 3, 8, 8, 15, 17, 7, 3, 4, 2)

Mercury FIS 0 (0, 0+, 1, 1)

PROFITS® Integrated Core Banking System Intrasoft International 0* (0, 2, 8, 0*, 1, 1 ,1, 3, 0, 0)

RS-Bank R-Style Softlab 0* (0*, 2)

SAP Inclusive Banking SAP 0* (0*, 0*, 1)

SAP Leasing SAP 0* (0*, 0*, 1)

SAP Transactional Banking SAP 0* (0*, 0*, 10)

SAP Treasury SAP 0* (0*, 0*, 4)

Smartlender Aurion Pro 0 (0, 3)

Sopra Banking Amplitude Sopra Banking Software 0 (0, 9, 3, 13, 11, 5 ,3, 3, 5, 5, 3, 6, 7, 9, 3, 7, 12, 9)

TrustBankCBS / Microfins Trust Software 0* (0+, 1+, 2+, 6+, 4, 3* ,2*, 2*, 2*)

Wealth in One Objectway 0 (0, 0, 1, 1)

Universal Banking | Core Private Banking & Wealth management

Wholesale Banking | Treasury & Capital Market Retail Banking | Core

Lending | Corporate Lending | Retail

Lending

* Data not submitted for the given year; + Does not include purely domestic wins; ** Estimated.

Footnote 1. The table covers only new-name Back Office deals. Contracts known to cover solely front office or corporate treasury have been omitted

from the supplier totals, so too domestic deals for Indian, Russian, and US suppliers.

Footnote 2. Where no figures appear for previous years, this is either because these systems were not included in previous surveys, the figures were not

disclosed, or the systems were not launched at that time.

15

Table 2: Categories in IBSI SLT 2021

• Universal Banking | Core

• Risk Management

• Compliance Management

• CRM

BankWide

• Retail Banking | Core

• Lending | Retail

• Digital Banking & Channels

• Payments | Retail

Retail Banking

• Payments | Wholesale

• Lending | Corporate

• Treasury & Capital Market

• Transaction Banking

Wholesale Banking

• Private Banking & Wealth Management

• Investment & Fund Management

Wealth Management

• Conversational Banking

• Datawarehouse & Business Intelligence

• InsurTech

New SLT Areas

• India

• USA

• Russia

• UK

Domestic SLT

• Neo Bank & Challenger Bank

Neo Bank & Challenger Bank

• Islamic Banking

Islamic Banking

• Universal Banking | Core

• Retail Banking | Core

• Wholesale Banking

• Private Banking & Wealth Management

• Lending

• Digital Banking & Channels

• Payments

• Risk & Compliance Management

IBSI Sales League Table LeaderBoard

16

3.0 IBSI Sales League Table Analysis The banking industry is facing a challenging environment as banks are facing competition from FinTechs

and Challenger Banks. These new FinTechs and Challenger Banks are introducing disrupting technologies

and forcing the banks to change their business models. Banks were already transitioning from legacy

systems to innovative solutions and COVID-19 further accelerated digitisation speed. IBSI Sales League

Table 2021 (SLT 2021) reveals, the technology systems banks are heavily investing in and the way these

technologies can transform banking in the coming years.

Decision-makers, who were earlier sitting on the fence about the adoption of the cloud are forced by

pandemics, and travel restrictions to explore their options. Better cloud security options, low Capex

catalysed the growth for Digital Banking & Channels. The pandemic has also forced banks to replace their

existing physical verification and other related practices, thus driving the growth of the Risk

Management systems. At the same time, banks rejig their treasury operations to cope up with

operational, financial, and liquidity challenges. This has resulted in strong growth in deals in Wholesale

Banking | Treasury & Capital Market as well.

Despite the 2nd wave of COVID-19 in most of the countries, SLT 2021 witnessed consistent participation

by vendors as 60 vendors submitted their nominations. Of the 2,073 deals evaluated, the qualified deals

of SLT 2021 included 1,046 global deals (SLT 2020: 800+) and over 500 domestic deals (SLT 2020: 900+)

across all SLT categories. New SLT categories introduced this year include Conversational Banking, Data

Warehouse & Business Intelligence, and InsurTech.

Figure 4: IBSI Sales League Table Analysis

• BankWide – Compliance Management, CRM, Risk Management, Universal Banking | Core

• Retail Banking – Digital Banking & Channels, Lending | Retail, Payments | Retail, Retail Banking | Core

• Wholesale Banking – Lending | Corporate, Payments | Wholesale, Transaction Banking, Treasury & Capital Market

• Wealth Management – Investment & Fund Management, Private Banking & Wealth Management

• New SLT Areas – Conversational Banking, Datawarehouse & Business Intelligence, InsurTech

524559

595

886

1,046

2016 2017 2018 2019 2020

Total System Sales 2016 – 2020

32%

43%

17%

4%3%

Total System Sales 2020

1,046

BankWide Retail Banking

Wholesale Banking Wealth

Management

New SLT Areas

17

4.0 BankWide BankWide includes 4 system categories and banks implement these systems to provide a wide variety of

comprehensive financial services, including those tailored to retail, commercial, and investment services

to their clients. BankWide includes legacy Universal Banking and Risk Management as well as new-age

digital and automation systems technologies like CRM and Compliance Management. The number of

deals signed in the BankWide increased from 255 in 2016 to 338 in 2020, clearly showing the importance

of the systems included in the category. Even in 2020, the category recorded a growth of 5% as compared

to 2019. While traditional categories like Universal Banking are stable in the new deals, new-age

technologies are driving the market. The next sections will provide a detailed overview of the system

types of BankWide, as analysed from IBSI Sales League Table 2021 perspective.

4.1 BankWide – Universal Banking | Core

4.1.1 Market Trends Universal Banking | Core is the backbone of every bank. In 2016 the total number of universal core

banking sold was 171, and the total number of deals declined during the next 2 years to 150 and 104.

This got us thinking, if the core is still the king, or if new-age technology taking over the marker gradually?

But the total number of deals posted growth in 2019 and remained stable in 2020. The trend in the

number of deals indicates that without keeping a strong core, the banks could not invest in newer digital

technologies.

In 2020, the developed markets in the Americas posted the highest growth indicating that banks in these

markets are upgrading their systems. Market in MEA region posted a decline because of COVID factor as

banks were spending judicially. APAC market recorded the highest number of deals and emerged as the

largest market for the category. The overall share of the APAC market is continuously growing and has

increased from ~26% in 2016 to ~31% in 2020.

Figure 5: Market Trend for Universal Banking | Core: Geographic Break-up

45 34 28 28 35

5955

48 45 34

3231

14 2920

35

30

1414

25

171

150

104116 114

2016 2017 2018 2019 2020


APAC MEA Europe Americas Total

18

4.1.2 Universal Banking | Core | Sales League Table

Table 3: IBSI Sales League Table 2021 – Universal Banking | Core

# Product Supplier # Deals (Previous years in bracket) 1 Temenos Transact Temenos 48 (51, 43, 45, 43,34, 37, 35, 34, 27, 38, 40, 40, 44, 40,

32, 28, 24, 32, 36, 42, 34, 33, 19, 15, 10, 29, 7, 9)

2 Finacle Digital Banking Solution Suite

Infosys Finacle 17+

3 TCS BaNCS TCS Financial Solutions 11+ (15+, 13+, 18+, 17+, 11, 8+ ,8, 9+, 13+, 13+, 17+, 23, 31, 25, 14, 8 , 6*, 9, 10, 10, 6, 8, 6, 9, 5)

4 COBIS Cobiscorp 6 (0, 3)

5 iMAL Path Solutions 5 (6, 7, 13, 9, 4, 4 ,10, 11, 3, 4, 13, 11, 14, 5, 5 , 3)

6 Synergies Lyst Technologies 5 (0*, 2, 5)

7 Bantotal Internet Banking Bantotal 3

8 PowerBanker Capital Banking Solutions 3 (3, 0, 1)

9 Quartz TCS Financial Solutions 3

10 CapitalBanker Capital Banking Solutions 2 (2, 0, 3, 0*, 1, 2 ,2, 3, 4, 3)

11 ICBS BML Istisharat 2 (3, 2, 2, 1, 4, 1 ,3, 1, 3, 3, 6, 6, 5, 5, 3, 4, 3, 2, 3, 5, 3, 4)

12 ICS BANKS ICS Financial Systems 2 (1, 0*, 7, 9, 3, 0, 5, 4, 5, 5, 8, 6, 10, 11)

13 Avaloq Banking Software Avaloq 1

14 BANQIN Bank Genie 1

15 Bantotal Digital Onboarding Bantotal 1

16 Finairo Microfinance Solution Infrasoft Technologies 1

17 FMS.next Profile Software 1

18 Fusion Essence Finastra 1 (5, 2, 4, 5, 4, 3 ,2, 2, 4, 6, 1, 2)

19 OLYMPIC Banking System ERI Bancaire 1

20 Finacle Core Banking Infosys Finacle 0 (10+, 13+, 15+, 17+, 16, 9, 9, 14+, 12+, 8+, 14+, 14, 13, 3*, 13, 14, 9, 8, 11, 9, 2)

21 Sopra Banking Platform Sopra Banking Software 0 (10, 0, 6, 10, 4, 2 ,2, 5, 2, 7, 3, 4, 3, 7, 3, 5, 2, 5, 1, 1, 3)

22 ICS BANKS Islamic ICS Financial Systems 0 (4)

23 Fusion Equation Finastra 0 (2, 1)

24 Ababil Millennium Information Solution

0 (1)

25 MIMICS Core Processing System MIMICS, Inc 0 (1)

26 SAB AT Sopra Banking Software 0 (1, 1, 2, 5, 2, 2 ,8, 7, 2, 2, 6, 2, 7, 6, 8)

27 Cyberbank Core Technisys 0 (1, 2, 2, 0*, 0, 0 ,1*, 1*)

28 Abanks Grupo ASI 0 (0, 0*, 0*, 5)

29 AutoBANKER Premium Autosoft Dynamics 0 (0, 1, 1, 0*, 0, 1 ,2, 3, 1, 1, 0, 0, 0, 0, 1, 2, 1, 1)

30 Bank 21 Century Inversia 0 (0, 0+, 0+, 5+, 11, 10,14,12,12,18,11,10,12,15)

31 e-IBS Datapro 0 (0*, 0*, 2, 5, 3, 6 ,7, 1, 2, 8, 6)

32 Ethix International Turnkey Systems (ITS)

0* (0*, 3, 0*, 4, 0*, 5 ,1, 4, 3)

33 Flexcube Oracle FSS 0* (0*, 0*, 0*, 0*, 28, 27, 15, 17+, 28, 32, 33+, 39+, 20**, 43, 37, 36)

34 Horizon FIS 0 (0, 0+, 0+, 3+)

35 IBS FIS 0 (0, 0+, 0+, 1+)

36 Mercury FIS 0 (0, 0+, 1, 1)

37 RS-Bank R-Style Softlab 0* (0*, 2)

38 SAP Transactional Banking SAP 0* (0*, 0*, 10)

39 Sopra Banking Amplitude Sopra Banking Software 0 (0, 9, 3, 13, 11, 5 ,3, 3, 5, 5, 3, 6, 7, 9, 3, 7, 12, 9)

19

Temenos Transact (formerly T24) maintained its leadership in the universal banking category by

reporting 48 new customer deals. Temenos has had a stable performance over the years as the vendor

signed 51 new customers in 2019. APAC & Europe are the major contributors to Temenos as ~60% of its

new deals came from these 2 regions. Temenos signed deals with Switzerland-based Flowbank and the

National Development Bank of Sri Lanka. Temenos is also increasing its market share in the market

continuously. While in 2016, Temenos has a ~25% share of the market but in 2020 market share of

Temenos increased to ~42%.

2020 was one of the best years for Infosys Finacle in the last 5 years. Finacle Digital Banking Solution

Suite of Infosys Finacle recorded 17 deals and secured 2nd spot in the table. In 2019 Infosys reported 10

deals and shared 3rd rank with Sopra Banking Amplitude of Sopra Banking Software. Infosys now has

~15% share of the market as compared to ~10% share in 2019.

TCS BaNCS secured 3rd place by recording 11 deals in 2020. Notable deals of the vendor included

Switzerland-based Bitcoin Suisse and Entris Banking AG. TCS Financial Solutions is maintaining ~10%

share in the market.

Other consistent performers in the category are iMAL of Path Solutions and ICBS of BML Istisharat. iMAL

reported 6 deals, while ICBS reported 2 deals. Together these 2 vendors have ~10% share of the market.

SLT 2021 also witnessed some new entrants like Bantotal and Lyst Technologies. If we look at the overall

market, the top 3 players are now controlling ~75% share of the total market. The share of other vendors

is showing a continuous decline and now these players have a ~25% share of the market as compared to

~75% share in 2016. After the pandemic we expect the market to consolidate further as big vendors are

offering customized cloud-based solutions and decision-makers in banks are favouring them.

Figure 6: Universal Banking | Core: Deals by Supplier 2016 – 2020

Temenos Sopra Banking TCS Infosys Finacle Path Solutions

25%

10%

13%11%5%

36%

2016

30%

12%6%10%

9%

33%

2017

41%

13%9%

13%

7%

18%

2018

44%

13%9%

9%

5%

20%

2019

171 150 104 116

Others

42%

12%15%

4%

26%

2020

114


20

4.2 BankWide – Risk Management & Compliance Management

4.2.1 Market Trends Risk and compliance management software has mainly gained importance in the past few years. This is

because, with the growing complexities and competition within the banking sector, it is also being

subjected to risks that need to be predicted and mitigated on time to prevent large-scale losses.

Secondly, the demand for risk and compliance software has increased due to the regulatory regulations

passed by the government of each region. During the last few years, many countries laid down strict

policies concerning customer data privacy, KYC, regulatory reporting, and anti-money laundering. Few

regulations that have led to the spike in the sale of this software include Payment Services Directive 2

(PSD2) in Europe, General Data Protection Law in Brazil, FINTRAC in Canada, Anti-Money Laundering

Directive 5 (AMLD5) in the European Union, Personal Data Protection Act B.E.2562 in Thailand, etc

The Sales League Table 2021 witnessed a stable performance in this area. Last year, while a combination

of Risk and Compliance Management recorded 196 new customer deals, this year, the number stands at

197 new customer deals. While the overall market for Risk Management reported growth, the overall

market for Compliance Management system reported a decline.

Concerning geographic distribution, MEA recorded the highest number of deals, but the overall number

of deals posted almost a 40% decline as compared to 2019. The market in the Americas reported the

highest growth in the year 2020. Market in the APAC and Europe region remained stable.

Figure 7: Market Trend for Risk & Compliance: Geographic Break-up

8 9 1043 4627

45 42

9354

14

24 22

46

42

7

5 8

14

55

56

83 82

196 197

2016 2017 2018 2019 2020



21

4.2.2 Risk Management | Sales League Table

Table 4: IBSI Sales League Table 2021 – Risk Management

# Product Supplier # Deals (Previous years in bracket) 1 Temenos Risk & Compliance Temenos 84 (53. 43, 27, 25)

2 Sopra Banking Platform Sopra Banking Software 16

3 Imagine Trading System TS Imagine 12

4 MX.3 Murex 11 (5, 0, 5, 5)

5 ACI Fraud Management ACI Worldwide 3

6 iMAL Path Solutions 2 (1, 0, 3)

7 Fusion Risk Finastra 1 (3, 1, 4, 1)

8 Kastle Integrated Risk Management Solution

Azentio Software (3i Infotech) 1

9 RiskAvert Profile Software 1 (1, 1)

10 Credit Risk Management Platform Actico 0 (4)

11 AXIS Asseco 0 (3)

12 Intellect Risk Management Intellect Design Arena 0 (3)

13 ACTICO Platform Actico 0 (3)

14 UP Payments Risk Management ACI Worldwide 0 (1)

15 SmartVista BPC Group 0* (1)

16 Loxon IFRS9 Calculation Engine Loxon 0 (1, 1, 2, 2)

The uncertainty in the business caused by COVID-19 changed the perception of risk management as a

function. Banks want to improve their decision-making capabilities through the intelligent use of internal

and external data. Banks are investing in technology to enhance their risk management capabilities to

face the new challenges in risk management and lately in crisis management.

The Sales League Table witnessed an overall rise in the number of deals in this area. This year Risk

Management reported 131 deals as compared to 80 deals in 2019. Category reported year-on-year

growth of 64%.

Temenos emerged as the winner with its Temenos Risk and Compliance system recording 84 deals as

compared to 53 deals in 2019. Americas contributed more than 50% of the total deals. APAC and Europe

were other major contributors. Temenos signed deals with Italy's newest challenger bank Flowe and KBC

Bank of Ireland. The Share of Temenos in the segment increased from ~44% in 2016 to ~64% in 2020.

Sopra Banking Platform of Sopra Banking Software reported 16 deals and secured second place in the

ranking. Most of the deals came from banks and financial institutions from Europe.

New entrant TS Imagine capsized ~9% share of the market and ranked 3rd in the table. Imagine Trading

System of TS Imagine reported 12 deals. Imagine Trading System not only offers UCITS compliance but

its robust VaR engine helps clients to monitor and control if an ETF is in danger of breaching NAV Limits.

Vendor secured deals from leading banks in Europe & APAC. MX.3 of Murex reported 11 deals, recording

a significant growth from 5 deals in 2019. Murex signed deals with banks in ASEAN and Middle East.

Murex is maintaining ~8% share in the market.

22

Figure 8: 2020 Deals Analysis – Risk Management

21%

13%

29%

37%

Total System Sales – 2020

APAC MEA Europe Americas

131

64%12%

8%

1%1%14%


Temenos Sopra Banking

Murex Profile Software

Finastra Others

131

23

4.2.3 Compliance Management | Sales League Table

Table 5: IBSI Sales League Table 2021 – Compliance Management

# Product Supplier # Deals (Previous years in bracket)

1 Univius Anti Money Laundering Solution

Infrasoft Technologies 21 (58, 14, 10, 13)

2 AMLOCK Azentio Software (3i Infotech) 15 (11)

3 ClauseMatch ClauseMatch 6

4 Clari5 Real Time Anti-Money Laundering (AML) Solution

CustomerXPs 3 (2)

5 Clari5 Real Time Enterprise Fraud Management (EFM) Solution CustomerXPs 3 (2)

6 iMAL Path Solutions 3 (4)

7 RegulatoryPlus EgabiFSI 2

8 CCR.Ezee EpikInDiFi 2 (1)

9 Sopra Banking Platform Sopra Banking Software 2 (2)

10 AutoCOMPLIANCE Autosoft Dynamics 2 (2)

11 Intellect iGCB Intellect Design Arena 2

12 CapitalCompliance Capital Banking Solutions 1 (2, 2, 17)

13 Kyzer TFRS Kyzer 1

14 Clari5 Employee Fraud Monitoring and Prevention Solution

CustomerXPs 1

15 Clari5 Trade Finance Solution CustomerXPs 1

16 FATCA & CRS Asseco 1

17 Univius FATCA CRS Solution Infrasoft Technologies 0 (15)

18 Intellect Risk Management Intellect Design Arena 0 (6)

19 COBIS Inclusion Cobiscorp 0 (2)

20 EAGLE Asseco 0 (2)

21 TCS BaNCS TCS Financial Solutions 0 (2)

22 Univius Anti Fraud Solution Infrasoft Technologies 0 (2)

23 Clari5 Card Fraud Management System CustomerXPs 0 (1)

24 Fincraft IFRS Solution Nelito Systems 0 (1)

25 MoneyWare Asset Management EbixCash Financial Technologies 0 (1)

During the COVID-19 pandemic, most of the regulators across the globe revised existing liquidity lines to

ensure cash availability in the banking system and to support the economy. Some countries have

postponed the implementation of some regulatory requirements, as a result, deals in compliance

management declined.

Univius Anti Money Laundering Solution of Infrasoft Technologies remained the market leader. The

vendor signed 21 new deals in the year across APAC and MEA and MEA contributing the most. In the

Middle East & Africa region, Infrasoft signed deals with leading banks in Kuwait & Qatar. In the ASEAN

vendor signed deals with leading banks in Cambodia. AMLOCK of Azentio Software was runner-up with

15 deals. The geographic spread of these deals is interesting as the maximum number of systems were

sold in the Middle East, followed by Africa and APAC. AMLOCK signed deals with the National Finance

House in KSA and J Trust Royal Bank Ltd in Cambodia. ClauseMatch signed 6 deals in 2020 and stood 3rd

in the ranking order. The vendor signed most of the deals in the Americas followed by APAC.

24

Figure 9: 2020 Deals Analysis – Compliance Management

29%

56%

6%

9%



32%

23%12%

9%

5%

20%


Infrasoft Technologies Azentio Software

CustomerXPs ClauseMatch

Path Solutions Otehrs

66 66

25

4.3 BankWide – CRM

4.3.1 Market Trends Customer relationship management (CRM) is one of the most important tools in any customer-focused

industry. As banks implement CRM solutions for storing and analysing data of customers to meet their

revenues and exceeding customer expectations.

CRM category for the IBSI SLT 2021 witnessed 27 deals. The overall market in the category is quite stable

at 25 deals per year. APAC region is the market leader in the category with ~50% share of the market,

followed by the MEA region.

* 2019 – Participants in SLT didn’t report any deal in 2019

Figure 10: Market Trend for CRM: Geographic Break-up

15

7

2

12

8

5

5

11

1

9

11

4

1

325 25

8

27

2016 2017 2018 2019 2020



26

4.3.2 CRM | Sales League Table

Table 6: IBSI Sales League Table 2021 – CRM

# Product Supplier # Deals (Previous years in bracket) 1 Finacle Digital Banking Solution Suite Infosys Finacle 15

2 CRMNEXT CRMNext 10 (0*, 6, 6)

3 CRM-SALES AND MARKETING Asseco 1

4 iMAL Path Solutions 1 (0, 0, 1)

5 MS CRM Platform Asseco 0 (0, 1)

6 Temenos Front Office (formerly Triple'A) Temenos 0 (0, 0, 0, 2)

7 SAP Hybris Sales Cloud SAP 0* (0*, 0*, 8)

8 Finacle CRM Infosys Finacle 0 (2, 1)

9 VeriTouch Veripark 0* (0*, 0*, 0*, 7)

10 Finacle Customer Information Infosys Finacle 0 (9, 0)

11 SAP CRM for Banking SAP 0* (0*, 0*, 3)

12 CRM Banking Edition CRMNext 0 (0*, 0, 0, 12)

13 Temenos Core Banking (formerly T24) Temenos 0 (0, 0, 0, 1)

14 Client Engage Objectway 0 (0, 0, 1, 0)

15 Temenos Front Office for PWM Temenos 0 (0, 0, 5, 0)

16 Intellect Wealth Intellect Design Arena 0 (0, 0, 0, 1)

17 Finacle Infosys Finacle 0 (0, 0, 0, 2)

18 MIMICS CRM System MIMICS, Inc 0 (0, 0, 1, 0)

Finacle Digital Banking Solution Suite of Infosys Finacle reported 15 deals and ranked first in the table.

Most of the deals came from the APAC region followed by Africa. Infosys Finacle signed deals with the

leading bank in South Pacific region and Co-Operative banks in Africa. Infosys has ~50% share in the

market and vendor is continuously growing its share in the market

CRMNEXT of CRMNext reported 10 deals and ranked second in the table. Most of the deals came from

the ASEAN region. Vendor signed deals with Krungsri Consumer Finance & Tesco Life Insurance Broker

Ltd of Thailand. CRMNEXT also signed deals with Clearview Federal Credit Union and Rbank in the USA.

CRMNEXT has ~40% share in the market.

Figure 11: CRM: Deals by Supplier 2016 – 2020

Infosys Finacle Path Solutions CRMNext Asseco Others

8%

48%

44%

2016

24%

4%

72%

2017

13%

75%

13%

2018

25 25 8 56%37%

4%4%

2020

27


27

5.0 Retail Banking Retail Banking includes 4 system categories and banks implement these systems to provide financial

services to individual customers. Retail Banking Systems help banks to automate for individual

consumers to manage their money, access credit, and securely deposit money. After the pandemic,

banks are ensuring that their customers can access their banking services without visiting the branches.

This has catalysed the growth of the Retail Banking System. During the 2020 overall Retail Banking

systems reported a total of 455 deals, a whopping 40% growth as compared to the year 2019. The next

sections will provide a detailed overview of the system types of Retail Banking, as analysed from IBSI

Sales League Table 2021 perspective.

5.1 Retail Banking – Retail Banking | Core

5.1.1 Market Trends Retail Banking deals have witnessed significant growth over the years from 2016–2020. The market for

Retail Banking System is growing continuously for the last 2 years. This rise in the number of deals can

be ascribed to the rapid advances in information technology, the evolving macroeconomic environment,

along various other micro-level demand and supply-side factors.

The year 2020 witnessed a sharp rise to 58 deals as compared to 38 deals in 2019. This can be mostly

attributed to the strong rise in deals in the Americas. Europe recorded the highest growth among all

regions. The number of deals in APAC declined from 18 deals in 2019 to 14 deals in 2020. The APAC

region is the only region that showed a decline. The MEA region also posted strong growth and total

deals increased from 9 deals in 2019 to 20 deals in 2020.

Figure 12: Market Trend for Retail Banking | Core: Geographic Break-up

9 7 918 14

7 8 5

9 18

2

1610

4

10

2

510

7

16

20

36 3438

58

2016 2017 2018 2019 2020



28

5.1.2 Retail Banking | Core | Sales League Table

Table 7: IBSI Sales League Table 2021 – Retail Banking | Core

# Product Supplier # Deals (Previous years in bracket) 1 Intellect iGCB Intellect Design Arena 18+ (14+, 7+) 2 Sopra Banking Platform Sopra Banking Software 13 3 Vault Thought Machine 6 (1) 4 BX CBP Bankware Global 3 (1, 1, 2) 5 Core Banking - International FIS 3+ 6 Cyberbank Core Technisys 3 7 Bantotal Core Bantotal 2 (2, 5, 3, 2, 5, 3 ,5, 3, 5) 8 TCS BaNCS TCS Financial Solutions 2 9 Avaloq Banking Software Avaloq 1 (0, 0, 1) 10 BankPLus EgabiFSI 1 11 Bantotal Internet Banking Bantotal 1 12 CapitalBanker Capital Banking Solutions 1 13 Cyberbank Core + Digital Technisys 1 14 Cyberbank Digital Technisys 1 (1) 15 Fusion Phoenix Finastra 1+ 16 LFI - Latam FIS 1 17 Systematics FIS 0 (7+, 3, 0+, 1+, 0, 0 ,0, 0, 0, 0, 1, 1, 0+, 0, 2, 1, 8, 7, 7, 0*) 18 Finairo Microfinance Solution Infrasoft Technologies 0 (2) 19 Finairo Core Banking Solution Infrasoft Technologies 0 (2+, 0*, 0, 1) 20 FinCraft Core Banking Solution Nelito Systems 0 (2, 1, 1) 21 Profile Core System FIS 0 (2, 4, 0+, 0+, 0, 2 ,3, 5, 4, 3, 4, 5, 8, 3, 2, 1, 2, 5, 4, 12*) 22 COBIS Retail Cobiscorp 0 (1, 3, 3, 9, 0, 0 ,3, 1, 1, 2) 23 Bankway Core System FIS 0 (1+) 24 Core 24 Core System FIS 0 (1, 1) 25 OLYMPIC Banking System ERI Bancaire 0 (0, 1) 26 Bantotal Microfinance Bantotal (0, 1, 0*, 1) 27 CorePlus Probanx 0* (0*, 7, 8, 0*, 4, 2) 28 FinCraft Enterprise Reporting Nelito Systems 0 (0, 0+, 0, 2) 29 Intellect Digital Core Intellect Design Arena 0 (0, 0+, 10+, 8) 30 Intellect Quantum Core Banking Intellect Design Arena 0 (0, 0, 1) 31 PROFITS® Integrated Core

Banking System Intrasoft International 0* (0, 2, 8, 0*, 1, 1 ,1, 3, 0, 0)

32 TrustBankCBS / Microfins Trust Software 0* (0+, 1+, 2+, 6+, 4, 3* ,2*, 2*, 2*)

Overall Retail Banking category posted strong 53% growth as compared to 2019 and reported 58 deals

in 2020. This is the highest number of deals reported in the last 5 years. Intellect iGCB of Intellect Design

Arena reported 18 deals and retained the top spot. Intellect iGCB performance was strong in the Middle

East, Africa, and APAC region, which helped it to retain its position in the market. Intellect Design Arena

is strong in the APAC region and the region contributed 50% in total deals signed by the vendor. Intellect

Design Arena signed deals with major financial institutions in India and also in ASEAN countries. Intellect

Design Arena holds ~40% share of the total market, and the vendor is ranked first for the last 3 years.

29

Sopra Banking Platform of Sopra Banking Software bagged 2nd position and reported 13 new deals in

2020. The vendor bagged most of the deals in the Africa region. Thought Machine, a provider of new-

age financial technology solutions reported 4 deals and ranked in 3rd place. Thought Machine signed

deals with challenger banks like Monese and Transfer Go. Bantotal and Nelito Systems are other

regular performers in the category.

Figure 13: Retail Banking | Core: Deals by Supplier 2016 – 2020

Intellect

Design Arena Bankware

Global FIS Bantotal

40%

5%5%

50%

2016

31%

6%8%

56%

2017

21%

24%

3%18%

35%

2018

37%

29%

3%5%

26%

2019

20 36 34 38

Others

31%

7%5%5%

52%

2020

58


30

5.2 Retail Banking – Lending | Retail

5.2.1 Market Trends Lending is rapidly emerging as a new focus area for banks as they look at implementing specialised

solutions to enhance the quality of their lending services to cater to corporate and retail customers.

Considering the growing importance of lending systems, IBSI introduced two separate categories to

depict lending systems - Lending | Corporate & Lending | Retail. The Lending | Retail category witnessed

a total of 83 deals with participation from 15 vendors. APAC and MEA region led the market by holding

~43% share each. Europe and the Americas combinedly control ~14% share of the market.

5.2.2 Lending | Retail | Sales League Table

Table 8: IBSI Sales League Table 2021 – Lending | Retail

# Product Supplier # Deals (Previous years in bracket) 1 Finacle Digital Banking Solution Suite Infosys Finacle 16+ 2 Intellect Digital Lending Intellect Design Arena 15+ 3 Lend.Ezee EpikInDiFi 11+ 4 Kastle Universal Lending Solution Azentio Software (3i Infotech) 6 (5+) 5 Mortgage plus EgabiFSI 4 6 BX PF Bankware Global 3 7 ConsumerPlus EgabiFSI 3 8 Loxon Collection System Loxon 3 (3, 0, 2) 9 Sopra Banking Platform Sopra Banking Software 3 10 EbixCash Debt Collections EbixCash Financial Technologies 2+ 11 EbixCash Lending Management EbixCash Financial Technologies 2 12 EbixCash Lending Origination EbixCash Financial Technologies 2+ 13 Finairo Loan Origination Solution Infrasoft Technologies 2+ 14 FinnOne Neo Nucleus Software 2+ (8+, 6+, 7+, 5, 3 ,8, 7, 14, 27, 13, 17, 16, 17,

11, 9) 15 Sopra Financing Platform Sopra Banking Software 2 16 Bantotal Core Bantotal 1 17 Blenderpay TM Blender 1 18 Finairo Loan Management Solution Infrasoft Technologies 1 19 FinnOne Nucleus Software 1 20 Fusion CreditQuest Finastra 1 (2+, 1) 21 iMAL Path Solutions 1 22 MicrofinancePLus EgabiFSI 1 (0, 4)

In the Retail Lending category, Finacle Digital Banking Solution Suite of Infosys Finacle ranked 1st with 16

deals. Most of the deals of Infosys came from emerging economies of APAC and Africa. In ASEAN Infosys

signed a deal with one of the emerging challenger banks. Infosys also signed deals with leading banks in

Nigeria and Kenya. Intellect Digital Lending of Intellect Design Arena reported 15 deals and secured 2nd

place in the ranking order. Intellect also reported most of its deals in Africa and APAC. The vendor signed

deals with an emerging bank transfer payment company in Europe and a leading vehicle finance

company in India. EpikInDiFi signed a total of 11 deals in 2020 and bagged 3rd place in the ranking.

EpikInDiFi signed a deal with Mortgage Ezy, which is a non-banking lending company based out of

Australia and disrupting the mortgage market through its innovative digital offerings. Other major

systems in the category are Kastle Universal Lending Solution of Azentio Software and Mortgage plus of

EgabiFSI.

31

Figure 14: 2020 Deals Analysis – Lending | Retail

19%

18%

13%10%

7%

7%

6%

19%


Infosys Finacle

Intellect Design Arena

EpikInDiFi

EgabiFSI

EbixCash Financial

Technologies

Azentino Software

Sopra Banking

Others

43%

43%

7%6%


APAC

MEA

Europe

Americas

83 83

32

5.3 Retail Banking – Digital Banking & Channels

5.3.1 Market Trends With the ample advantages that digital banking provides in the form of quality customer services, lower

cost overheads for banks, chatbots, online bill payments, ease in lending and borrowing, etc., digital

banking systems have become a vital part of every bank. Therefore, this section has only seen a year-on-

year increase in its sale as more banks are opting to digitise most of their services and operations. Even

the latest numbers of 2020 show that year was critical for the digital banking channels segment as it saw

the highest number of deals as compared to all other new focus area categories put together. This

reinforces the importance of front-end digital banking solutions for banks and financial institutions, as

well as the intensity of the competition within this division. The year-on-year growth for this category

was around 19%. This growth is the result of two main factors. Firstly, not only banks but other financial

institutions, including lending institutions, credit unions, etc., are realising the importance of customer

experience in which digital systems play a vital role. Secondly, 2020 saw a spike in the number of

challengers and digital-only banks, who are entirely dependent on digital banking technology, thereby

pushing the sale of such systems.

The APAC region witnessed the highest number of deals, and the share of this region remained stable at

~30%. Europe is the only region that posted a decline in new deals. The share of the Europe region

declined from ~23% in 2019 to ~11% in 2020. The Americas reported the highest growth in deals and

new deals increased from 35 in 2019 to 62 in 2020.

33

5.3.2 Digital Banking & Channels | Sales League Table

Table 9: IBSI Sales League Table 2021 – Digital Banking & Channels

# Product Supplier # Deals (Previous years in bracket) 1 Temenos Infinity Temenos 106 (38, 35, 33, 30)

2 Appzillon Digital Banking Solution i-exceed 27 (24, 23, 17, 15)

3 Backbase Business & Retail Banking Backbase 24

4 Intellect Digital Banking Experience Platform Intellect Design Arena 21 (16, 22, 14, 15)

5 Modefin OEBP Modefin 7

6 CapitalDigital Capital Banking Solutions 6 (6, 0, 5)

7 Finacle Digital Engagement Suite Infosys Finacle 5 (5, 8, 10, 8)

8 Synergies Lyst Technologies 5 (0*, 4)

9 Kastle Digital Solution Azentio Software (3i Infotech) 4 (6)

10 eBanka Plus Asseco 3

11 Kiya.ai Digital Banking Solution Infrasoft Technologies 2

12 Retail Digital Omni Channel Platform Clayfin 2

13 Sopra Banking Platform Sopra Banking Software 2 (5, 0, 0, 1)

14 Backbase Digital Sales Backbase 1

15 Backbase Engagement Banking Platform Backbase 1

16 Business Banking Omni Channel Clayfin 1

17 Corporate Omni Channel Clayfin 1

18 Genie-Video Branch Bank Genie 1

19 iMAL Path Solutions 1 (2, 6)

20 Prepaid Banking Clayfin 1

21 Retail Mobile Banking Clayfin 1

22 Digital Banking Platform Backbase 0 (16)

23 Cyberbank Digital Technisys 0 (9, 3)

24 TCS BaNCS TCS Financial Solutions 0 (7, 2, 2, 1)

25 CapitalConnect Capital Banking Solutions 0 (6)

26 Genie-Transformation Bank Genie 0 (4, 5)

27 Ababil Millennium Information Solution 0 (3)

28 Bantotal Bpeople Bantotal 0 (3)


30 Nucleus Lending Mobility Nucleus Software 0 (2, 0, 0, 2)

31 ACI Universal Online Banker ACI Worldwide 0 (1)

32 Avaloq Wealth Avaloq 1

33 COBIS Retail Cobiscorp 0 (1)

34 COBIS Omniteller Cobiscorp 0 (1)

35 Finacle Digital Engagement Hub Infosys Finacle 0 (1)

36 Kiya.ai Agency Banking Solution Infrasoft Technologies 0 (1)

37 Kiya.ai Mobile Banking Solution Infrasoft Technologies 0 (1)

38 Fusion Corporate Channels Finastra 0 (1)

39 Conectus Objectway 0 (1, 2)

40 Advice Objectway 0 (1, 1, 3)

41 Clayfin Digital Banking Clayfin 0 (0*, 5, 0, 2)

42 InterBank Retail R-Style Softlab 0* (0*, 3)

43 Ethix Net International Turnkey Systems (ITS) 0* (0*, 2)

44 VolPay Volante Technologies 0 (0, 2)

45 Avaloq Banking Suite Avaloq 0 (0, 1, 5, 4)

46 AutoMWALLET Autosoft Dynamics 0 (0, 1)

47 COBIS Internet & Mobile Banking Cobiscorp 0 (0, 1)

48 Apak Aurius Sopra Banking Software (APAK) 0 (0*, 1)

49 FMS.next Profile Software 0 (0, 1)

50 TrustBankCBS Trust Software 0* (0, 1)

51 COBIS Customer Experience CobisCorp 0 (0, 0, 2, 3)

52 AutoWEB Autosoft Dynamics 0 (0, 0, 1, 1)

53 FusionBanking Finastra 0 (0, 0, 1)

54 Fincraft Mobile Banking Nelito Systems 0 (0, 0, 0, 1)

55 SAP Commercial Omni Channel SAP 0* (0*, 0, 2)

34

The year proved to be very fertile for the digital banking channels sector as it witnessed a growth of 40%

as compared to 2019. Banks and FIs are now realising the importance of front-end digital banking

solutions to face the challenges from emerging FinTechs and challenger banks. Growing numbers of

challenger banks are pushing the sale of digital banking solutions, as these banks are adopting the latest

technologies.

In terms of the geographical split, the highest number of digital banking channel systems was sold in the

APAC region, followed by the Americas and Middle East & Africa. In terms of year-on-year growth

Americas reported the highest growth of 77%, followed by the Middle East & Africa region,

The trend in the winners for this category was in line with last year, where Temenos retained its

leadership position with its Temenos Infinity solution reporting 106 deals. Temenos reported almost

200% growth in its sales and the share of Temenos increased from ~23% in 2019 to ~48% in 2020. Even

though the deals were spread across geographies, Americas and APAC were key drivers for Temenos.

Temenos signed deals with Al Hilal Bank of United Arab Emirates and Suez Canal Bank of Egypt.

Additionally, the bank signed deals with some leading public sector banks in India. Temenos also signed

deals with challenger banks based out of Africa, America, Europe & the Middle East.

The second place was held by i-exceed’s Appzillion Digital Banking solution. i-exceed signed 27 deals in

2020 as compared to 24 deals in 2019. The vendor holds ~12% share of the market and has been

maintaining its share for the last 5 years. More than 60% of its deals are coming from the APAC region.

i-exceed signed deals with NABARD in India, Al Masraf Bank in UAE and United Commercial Bank in

Bangladesh.

Backbase also reported a 63% growth in new customers signed and recorded 24 deals as compared to

16 deals in 2019. Backbase now accounts for ~10% of the total market. Backbase is at 3rd spot on the

table. Most of the deals of Backbase came from the Americas. The Intellect Digital Banking Experience

Platform of Intellect Design Arena reported 21 deals in 2020 as compared to 16 deals in 2020. Intellect

Design Arena recorded most of the deals in APAC, Americas, and Africa. Intellect Design Arena signed a

deal with Bank Rakyat Indonesia, one of the largest banks in Indonesia catering to 30 million clients

through 4,000 branches. Intellect Design Arena is capsizing ~10% share of the market. Other major

players in the category are Modefin, Infosys Finacle, and Infrasoft Technologies.

Figure 15: Digital Banking & Channels: Deals by Supplier 2016 – 2020

Temenos Intellect

Design Arena

i-exceed Backbase Infosys

Finacle

31%

16%16%

8%

29%

2016

35%

18%15%

11%

20%

2017

26%

17%

16%6%

35%

2018

23%

15%

10%10%4%

39%

2019

91 93 136 165

Others

48%

12%

9%

12%

2%

17%

2020

222


35

5.4 Retail Banking – Payments | Retail

5.4.1 Market Trends As banks are focusing on digitisation and becoming more customer-centric, they are adopting newer

technologies to provide frictionless payments for customers. The category witnessed a total of 92 deals

submitted by 7 vendors. The category witnessed a decline of 25% as compared to the previous year. This

is mainly because of the APAC region, where the market witnessed a decline of 49%. Smaller banks in

the APAC region postponed their spending, which has affected the business of mid-scale tech suppliers

and the overall market as well.

5.4.2 Payments | Retail | Sales League Table

Table 10: IBSI Sales League Table 2021 – Payments | Retail

# Product Supplier # Deals (Previous years in bracket) 1 Temenos Payments Temenos 47 (51, 17, 7, 4)

2 PowerCARD HPS 13 (0*, 1)

3 Intellect iGCB Intellect Design Arena 7 (6)

4 ACI Low-Value Real-Time Payments ACI Worldwide 7

5 ACI Enterprise Payments Platform ACI Worldwide 6

6 ACI Secure eCommerce ACI Worldwide 5

7 ACI Issuing ACI Worldwide 4

8 Sopra Banking Platform Sopra Banking Software 1 (0, 0, 0, 1)

9 iMAL Path Solutions 1

10 ACM-ASSSECO CARD MANAGEMENT Asseco 1

11 UP Retail Payments Solution ACI Worldwide 0 (23)


13 Finacle Payments Infosys Finacle 0 (9, 4, 0, 1)

14 Access Control Server FSS 0* (6)

15 FSS Payment Gateway FSS 0* (3, 4+)

16 UP eCommerce Payments ACI Worldwide 0 (2)

17 FSS Card Management Suite FSS 0* (2, 1+)

18 FSS Reconciliation Suite FSS 0* (2, 2+)

19 ATM Monitor FSS 0* (1)

20 Prepaid, ACS, Recon FSS 0* (1)

21 TCS BaNCS TCS Financial Solutions 0 (1, 1)

22 Vexi Vexi 0* (1)

23 AutoWEB Autosoft Dynamics 0 (0*, 0, 2)

24 ProximityPayEdge Infosys Finacle 0 (0, 1, 0*, 1+)

25 FSS Unified Payment Interface FSS 0* (0, 1)

26 GPP-SP Finastra 0 (0, 0, 5)

27 Trax FIS 0 (0, 0, 1)

28 Intellect Cards Management System Intellect Design Arena 0 (0, 0, 2)

29 Intellect Payments Intellect Design Arena 0 (0, 8, 11, 6)

30 PROFITS® Integrated Core Banking System Intrasoft International 0* (0, 1)

31 Fincraft H2H Nelito Systems 0 (0, 0, 0, 1)

32 Quartz TCS Financial Solutions 0 (0, 1)

33 Cyberbank Core Technisys 0 (0, 0, 1)

34 Temenos Payments Temenos 47 (51, 17, 7, 4)

35 PowerCARD HPS 13 (0*, 1)

Temenos retained the market leader position for this category with 47 deals for its Temenos Payments

system. Most of the deals came from the APAC region followed by MEA and Europe. Temenos signed

deals with leading challenger banks in the Americas. Temenos also performed well in the APAC region

and signed deals with leading conventional banks in Indonesia and other ASEAN countries. Temenos

increased its market share from ~40% in 2019 to more than 50% in 2020.

36

PowerCARD of HPS reported 13 deals and capsized 2nd place in the ranking. 50% of the deals came from

the Africa region and the remaining deals came from Europe & APAC. The deal worth mentioning is that

of the Saudi Arabia Monetary Authority (SAMA), which HPS won in a competitive bid. HPS also signed a

deal with Capitec Bank, one of the largest banks in South Africa. HPS controls ~15% share of the market.

The 3rd place was jointly shared by Intellect iGCB of Intellect Design Arena and ACI Low-Value Real-Time

Payments of ACI Worldwide reporting 7 deals each. ACI Worldwide reported all its deals in Europe, on

the other hand, deals of Intellect Design Arena were distributed across Africa, the Americas, and APAC.

On an overall basis, ACI Worldwide reported 22 deals for its four systems. ACI Worldwide holds ~24%

share of the total market. Other vendors in the market include Sopra Banking Software, Path Solutions,

and Asseco.

Figure 16: 2020 Deals Analysis – Payments | Retail

6.0 Wholesale Banking Wholesale Banking comprises 4 categories, Payments | Wholesale, Lending | Corporate, Treasury &

Capital Market, and Transaction Banking. This represents a diverse lot and hence the pace of

advancement of this segment is unprecedented. The number of deals submitted in the IBS Intelligence

Sales League Table, too, has also doubled from SLT 2020 to SLT 2021, thereby reassuring the ongoing

trend. This increment has been fuelled by technological advancements aligned with a growing customer

base. The COVID-19 pandemic, further, bought a sense of urgency for the banks which were initially

reluctant, to digitise their internal process as well as customer-facing experience. Lastly, the growth of

tough competition from digitally advanced FinTechs providing stand-alone wholesale banking solutions

has also added pressure on the financial institutions to step up their game and employ digital products

and processes. The next sections will provide a detailed overview of system types on wholesale banking,

as gauged from IBSI Sales League Table 2021 perspective.

6.1 Wholesale Banking – Payments | Wholesale

6.1.1. Market Trends

With the growth in the cross-border business market for cross-border payments is growing and banks

are adopting the latest system to retain existing corporate clients and acquire new clients. The total

24%

28%29%

18%



92 51%

24%

14%

8% 3%


Temenos ACI Worldwide

HPS Intellect Design Arena

Others

92

37

number of deals recorded in 2020 stood at 51 recordings a growth of 20% as compared to 2019. While

Americas remained the market leader by recording the maximum number of deals, but Africa region

reported the highest year-on-year growth followed by Europe and APAC.

6.1.2 Payments | Wholesale | Sales League Table

Table 11: IBSI Sales League Table 2021 – Payments | Wholesale

# Product Supplier # Deals (Previous years in bracket) 1 VolPay Volante Technologies 18

2 Finacle Payments Suite Infosys Finacle 17 (1)

3 Volante Designer Volante Technologies 6

4 ACI Low-Value Real-Time Payments ACI Worldwide 3

5 CapitalClearing Capital Banking Solutions 3

6 TCS BaNCS TCS Financial Solutions 2 (1)

7 ACI Enterprise Payments Platform ACI Worldwide 1

8 Fusion Global PAYplus Finastra 1 (1)

9 UP Real-Time Payments Solution ACI Worldwide 0 (12)

10 VolPay Ecosystem Volante Technologies 0 (11, 5)

11 IMS Enterprise Messaging Hub ECS 0* (6)

12 Fusion PAYplus Finastra 0 (4)

13 SWIFT ECS 0* (2)

14 GPI Module, Compliance ECS 0* (1)

15 IMS- Corporate Payments ECS 0* (1)

16 IMS Enterprise Payments Hub ECS 0* (1)

17 Intellect iGTB Intellect Design Arena 0 (1)

18 Payments Profile Software 0 (1)

The competition in this category of Sales League Table was one of the tightest with VolPay of Volante

Technologies winning over Finacle Payments Suite of Infosys Finacle. While VolPay Ecosystem of Volante

Technologies recorded 18 deals, Finacle Payments Suite of Infosys Finacle recorded 17 deals. VolPay

recorded most of the deals in the Americas followed by Europe and the Middle East. VolPay signed deals

with leading global banks like Goldman Sachs & Citigroup Inc.

Finacle Payments Suite recorded most of the deals in APAC followed by Africa. Infosys signed a deal with

a leading bank in South Pacific region. In Africa, Infosys signed deals with co-operative banks in Kenya.

38

Figure 17: 2020 Deals Analysis – Payments | Wholesale

6.2 Wholesale Banking – Lending | Corporate

6.2.1 Market Trends Banks are improving efficiencies for the corporate lending and credit process to meet the changing

expectations of corporate customers. Banks are now looking for specialised solutions for their corporate

lending requirements. The Corporate Lending category witnessed a total of 25 deals. These deals were

reported by 9 vendors for 11 systems. Europe reported the highest number of deals followed by MEA

and APAC.

6.2.2 Lending | Corporate | Sales League Table

Table 12: IBSI Sales League Table 2021 – Lending | Corporate

In the Corporate Lending category, Sopra Financing Platform of Sopra Banking Software took the market

leader position by reporting 9 deals in 2020. Sopra Banking Software is strong in Europe and the vendor

signed deals with financing arms of the leading automobile and IT companies. Intellect Design Arena

signed 4 new deals and bagged the 2nd spot on the table. Intellect Design Arena signed deals with clients


1 Sopra Financing Platform Sopra Banking Software 9

2 Intellect Digital Lending Intellect Design Arena 4

3 Sopra Banking Platform Sopra Banking Software 3

4 Finairo Loan Origination Solution Infrasoft Technologies 2+

5 Finacle Digital Banking Solution Suite Infosys Finacle 1

6 Finairo Loan Management Solution Infrasoft Technologies 1

7 FinnOne Neo Nucleus Software 1+

8 Fusion Loan IQ Finastra 1+


10 LeasePlus EgabiFSI 1

11 XLOAN Open Groupe 1

20%

29%

18%

33%



47%

33%

8%

12%


Volante Technologies Infosys Finacle

ACI Worldwide Others

51 51

39

in the Americas and APAC. Other major systems in the category are the Sopra Banking Platform and

Finairo Loan Origination Solution.

Figure 18: 2020 Deals Analysis – Lending | Corporate

6.3 Wholesale Banking – Wholesale Banking | Treasury & Capital Market

6.3.1 Market Trends The importance of treasury and capital markets function of the market is growing and hence banks are

realising the importance of wholesale banking systems. This is implied by the growing number of treasury

& capital market system deals by almost 60% from last year. 2020 saw a record of 72 deals in total, across

regions. The demand is rising with the willingness to implement specialised solutions to enhance the

quality of their corporate banking services, namely, their transaction banking services.

Even though the demand for this system category has been recorded from every region, it was America

and MEA that contributed largely to the trend by recording 19 deals each. Europe and APAC were not

far away, with a similar number of deals, thereby showcasing the constant rise in their demand for

wholesale banking systems, all over the world and not in a specific geography in particular.

24%

28%

32%

16%



25 48%

16%

12%

24%


Sopra Banking Intellect Design Arena

Infrasoft Technologies Others

25

40

Figure 19: 5-year Market Trend for Wholesale Banking | Treasury & Capital Markets: Geographic Break-up

35

2329

916

15

12

20

12

19

15

16

17

14

18

13

17

7

10

19

78

6873

45

72

2016 2017 2018 2019 2020



41

6.3.2 Wholesale Banking | Treasury & Capital Markets | Sales League Table

Table 13: IBSI Sales League Table 2021 – Wholesale Banking | Treasury & Capital Markets

As banks rejigged their treasury operations, the category witnessed strong growth and reported a 60%

year-on-year growth. MX.3 & Calypso continued to dominate the top two spots in the Wholesale Banking

| Treasury & Capital Market category. MX.3 retained its top position and reported 19 new customer

deals, an increase from 17 new customer deals in 2019. MX.3 focused on APAC & Europe regions and

these 2 regions jointly contributed ~80% of the total deals of MX.3. Calypso retained its second place

and reported 16 new customer deals recording a strong growth as compared to 2019. Europe and the

Americas were key markets for Calypso and these 2 regions contributed ~75% of the total deals. SaaS


1 MX.3 Murex 19 (17, 14, 12, 15, 11, 12, 9, 8, 9, 7, 11, 12, 15, 5)

2 Calypso Calypso Technology 16 (11, 11, 14, 13, 15, 14, 9, 14, 12, 19, 15, 14, 22, 14, 15, 8, 6, 7, 2, 3, 1)

3 Finacle Digital Banking Solution Suite Infosys Finacle 6+

4 SaaS Treasury FIS 6+

5 Enterprise Treasury and Messaging FIS 5+

6 Synergies Lyst Technologies 5

7 Intellect Treasury Intellect Design Arena 4

8 Fusion Kondor Finastra 2 (4)

9 Fusion Summit Finastra 2

10 Acumen-net Profile Software 1 (6, 7, 4)

11 CapitalBanker Capital Banking Solutions 1

12 iCashpro+ Aurion Pro 1

13 ICBS BML Istisharat 1


15 Kastle Treasury and Forex Solution Azentio Software (3i Infotech) 1+

16 OLYMPIC Banking System ERI Bancaire 1

17 Fusion Markets Finastra 0 (4, 4, 0*, 2, 5, 3, 4, 5, 3, 7, 9, 19, 25, 15, 8)

18 Finacle Treasury Infosys Finacle 0 (3+, 2)

19 Axia Profile Software 0 (2)

20 ADAMS Premium Autosoft Dynamics 0 (1, 1, 1)

21 Fusion Opics Finastra 0 (1, 8, 5, 7, 3, 1 ,4, 6, 18, 5, 15, 11, 11, 6, 6, 8, 14, 8, 25, 25, 15, 25, 24, 9, 8, 7, 5)

22 Ambit Quantum FIS 0 (0, 0, 5+, 11, 8, 10, 9, 7, 8, 8, 8, 15, 5, 9, 1*, 14, 6, 19, 6)

23 Avaloq Banking Suite Avaloq 0 (0, 1)

24 CashTrea Credence Analytics 0 (0*, 0+, 3)

25 Finacle Liquidity Management solution Infosys Finacle 0 (0, 1)

26 Fusion Post-Trade Finastra 0 (0, 2)

27 iDeal Credence Analytics 0 (0*, 0+, 0+, 7+)

28 Integrity FIS 0 (0, 0, 3+, 1+)

29 Intellect DTB Intellect Design Arena 0 (0, 6)

30 Intellect Liquidity Management Intellect Design Arena 0 (0, 2, 4)

31 Intellect OneTREASURY Intellect Design Arena 0 (0, 0, 3)

32 SAP Treasury SAP 0* (0*, 0*, 4)

42

Treasury of FIS and Finacle Digital Banking Solution Suite of Infosys Finacle reported 6 deals each and

ranked 3 in the category.

Figure 20: Wholesale Banking | Treasury & Capital Markets: Deals by Supplier 2016 – 2020

6.4 Wholesale Banking – Wholesale Banking | Transaction Banking

6.4.1 Market Trends

Transaction banking includes cash management trade finance, working capital management, supply

chain finance, and recently introduced host-to-host and SWIFT services. The category was introduced in

SLT 2020 only and in the last 2 years, total deals increased by 12%. The system was found most popular

in APAC, accounting for ~50% of total deals recorded for this segment, followed by MEA. The developed

markets are gradually reaching their saturation levels, while the developing nations are emerging out to

be the hot-spot for demand for transaction banking systems.

6.4.2 Wholesale Banking | Transaction Banking | Sales League Table

Table 14: IBSI Sales League Table 2021 – Wholesale Banking | Transaction Banking

# Product Supplier # Deals (Previous years in bracket) 1 Intellect iGTB Intellect Design Arena 12 (8)

2 Finacle Corporate Banking Solution Suite Infosys Finacle 12

3 Cyberbank Digital Technisys 2

4 OLYMPIC Banking System ERI Bancaire 1 (1)

5 Fusion Cash Management Finastra 1

6 Fusion Trade Innovation Finastra 0 (7, 3,0,4)

7 FinnAxia Nucleus Software 0 (2, 2, 1)

8 Finacle Cash Management Suite Infosys Finacle 0 (2)

9 Vtransact Ecollect MindGate Solutions 0 (2)

10 iCashpro+ Aurion Pro 0 (1, 2)

11 Bantotal Core Bantotal 0 (1)

12 Aquarius TAS Group 0* (1)

Murex Profile

Software Calypso Finastra

19%

15%

10%23%

33%

2018

38%

24%

18%

11%

9%

2019

26%

22%

1%6%

44%

2020

18%

21%

6%9%

47%

2017

68 73 45 72

Others

19%

17%64%

2016

78


43

The category witnessed competition between Intellect Design Arena and Infosys Finacle. Intellect iGTB

of Intellect Design Arena and Finacle Corporate Banking Solution Suite of Infosys Finacle recorded 12

deals each and shared the 1st rank in the category. If we analyse the regional mix, both vendors recorded

most of the deals in the APAC region. Intellect Design Arena signed deals with major banks in ASEAN and

the Middle East. Infosys signed deals with banks in North Asia and South Pacific. Other notable players

in the category are Technisys, Finastra, and ERI Bancaire.

Figure 21: 2020 Deals Analysis – Wholesale Banking | Transaction Banking

50%

21%

11%

18%



43%

43%

7%7%


Infosys Finacle Intellect Design Arena

Technisys Others

28 28

44

7.0 Wealth Management The wealth management segment is a niche category, which is slowly gaining mainstream attention in

the market. Due to the uncertainty that the COVID-19 pandemic has bought to the banks, the spending

on niche segments has declined. Moreover, this segment is witnessing heavy competition from FinTechs

and start-ups who are providing sophisticated products, catering to specific needs of HNIs. The overall

trend, consistent with that of last year, has been declining, with the total number of deals falling, but

only moderately.

7.1 Wealth Management – Private Banking & Wealth Management

7.1.1 Market Trends Even though the segment of wealth management saw an overall decline, the drop was not due to the

underperformance of the private banking segment of banks. This section saw a slight increase in deals

from 19 in SLT 2020 to 23 in SLT 2021, which was the first increment in the last 5 years. The biggest

contributor to this market, just like all other years, was Europe, accounting for ~60% of total sales. The

rest 40% of the market share originated from America, APAC, and MEA with 4, 3, and 2 deals,

respectively.

Figure 22: Market Trend for Private Banking & Wealth Management: Geographic Break-up

4 4

13

5 3

6 6

2

12

28

1510

914

4

4

4

42

25 25

19

23

2016 2017 2018 2019 2020



45

7.1.2 Private Banking & Wealth Management | Sales League Table

Table 15: IBSI Sales League Table 2021 – Private Banking & Wealth Management

# Product Supplier # Deals (Previous years in bracket) 1 Avaloq Banking Software Avaloq 6 (7, 3, 3, 2, 5, 8 ,4, 9, 3, 7, 3, 5, 6, 4, 5, 1, 5 ,

2, 1, 7)

2 Intellect Wealth Qube Intellect Design Arena 3

3 Prospero Wealth Management Finartis 3 (3, 4)

4 ANT - Audit Objectway 2

5 CapitalPrivate Capital Banking Solutions 2 (0, 2, 4)

6 Axia Profile Software 1 (1, 2, 0, 1)

7 Eximius PMS Objectway 1 (2)

8 Finacle Digital Banking Solution Suite Infosys Finacle 1+

9 Helios Objectway 1

10 MIMICS Financial Software MIMICS, Inc 1

11 MoneyWare Wealth Management EbixCash Financial Technologies 1+ (1+, 3+, 4, 18, 7)

12 Standalone crypto assets platform Avaloq 1

13 OLYMPIC Banking System ERI Bancaire 0 (4, 1, 3, 2, 2, 3 ,1, 2, 3, 3, 5, 2, 9, 7, 4, 6, 3, 14, 18)

14 Finacle Wealth Management Solution Infosys Finacle 0 (1, 4)

15 Altimis Objectway 0 (0, 0, 0, 1)

16 Eximius Objectway 0 (0, 4, 2, 3)

17 Extend Objectway 0 (0, 0, 1)

18 IMSplus Profile Software 0 (0, 0, 2, 5, 6, 1 ,1, 1, 2)

19 Intellect Wealth Management Intellect Design Arena 0 (0, 2, 1, 1, 0, 0 ,0, 1, 1, 1, 0, 4, 0, 3)

Avaloq Banking Software of Avaloq reported 6 deals and captured the top spot on the table. Avaloq

signed deals with a leading bank in North Asia, a universal bank based out of the UK, and a leading asset

management company based out of Switzerland. Prospero of Finartis and Intellect Wealth Qube of

Intellect Design Arena reported 3 deals each and both systems shared the joint second place in the table.

Prospero reported most of its deals in the Americas region, while Intellect Design Arena reported deals

in the APAC region. ANT – Audit of Objectway and CapitalPrivate of Capital Banking Solutions reported

2 deals each. Bothe vendors reported these deals in the European region.

Figure 23: Private Banking & Wealth Management: Deals by Supplier 2016 – 2020

Avaloq Finartis ERI Bancaire Objectway

5%5%

26%

64%

2016

12%

12%

32%

44%

2017

12%4%

16%

16%

52%

2018

37%

21%

16%

11%

16%

2019

42 25 25 19

Others

30%

13%17%

39%

2020

23


46

7.2 Wealth Management – Investment & Fund Management

7.2.1 Market Trends The Investment and Fund Management Systems category was introduced in the IBSI SLT 2018 for deals

related to solutions that focus on institutional fund management and investment management. The

deals for the Investment and Fund Management category attracted a total of 22 deals but have been

witnessing a decline for the last 2 years continuously. The demand for every region was almost uniform,

indicating a blanket demand for the system categories worldwide. The highest number of deals was

recorded in MEA as compared to Europe last year. APAC and America recorded 4 and 5 deals

respectively.

Figure 24: Market Trend for Investment & Fund Management: Geographic Break-up

913

104

4

16

5

7

10

13

11

6

2

3

4

5

25

45

30

22

2017 2018 2019 2020



47

7.2.2 Investment & Fund Management | Sales League Table

Table 16: IBSI Sales League Table 2021 – Investment & Fund Management


1 TCS BaNCS TCS Financial Solutions 8 (15, 10)

2 Axia Profile Software 4 (1)

3 Quartz TCS Financial Solutions 2

4 Fusion Invest Finastra 2 (2, 1, 6)

5 AutoFT Autosoft Dynamics 1

6 Avaloq Banking Software Avaloq 1

7 Fundware Compliance EbixCash Financial Technologies 1

8 iDEAL Wealth & Funds Credence Analytics 1 (0*, 7, 7)

9 MoneyWare Asset Management EbixCash Financial Technologies 1 (2, 9)


11 Helios + BPO Objectway 0 (2)

12 MoneyWare Wealth Management EbixCash Financial Technologies 0 (2)

13 Temenos Funds and Securities Temenos 0 (2)

14 Helios Objectway 0 (1, 1, 1)

15 Hexagon mPower Hexagram (Hexagon) 0 (1, 1)

16 IMS Gateway ECS 0* (1)

17 MIMICS Investment System MIMICS, Inc 0 (1, 1)

18 iMAL Path Solutions 0 (0, 2)

19 Intellect Capital Intellect Design Arena 0 (0, 2)

20 SMIT Objectway 0 (0, 2)

TCS BaNCS of TCS Financial Solutions recorded 8 deals and retained the 1st position, similar to their

position in the last 2 years. The vendor reported most of the deals in the Americas followed by APAC and

in the Middle East. TCS Financial Solutions signed deals with 2 major banks in the Americas and 1 major

bank in North Asia.

The 2nd position was held by Axia of Profile Software with 4 deals. 75% of its deals came from Europe

and the remaining 25% from Africa. Profile signed deals with boutique investment houses in Europe and

Africa.

Quartz of TCS Financial Solutions and Fusion Invest of Finastra reported 2 deals each and capsized the

3rd rank in the table. Other major players in the segment are EbixCash Financial Technologies, Avaloq,

Credence Analytics, Volante Technologies, and Autosoft Dynamics.

Figure 25: Private Banking & Wealth Management: Deals by Supplier 2016 – 2020

45%

9%

18%

9%

18%

2020

TCS Objectway Ebixcash Profile

Software

Finastra

4%

20%

24%

52%

2017

22%

11%

9%2%

56%

2018

50%

13%

10%

3%

7%

17%

2019

25 45

Others

30 22


48

8.0 New SLT Areas This year IBSI Sales League Table introduced 3 new categories that were seen to have emerged in the

market. They are Conversational Banking, Datawarehouse & Business Intelligence, and InsurTech.

8.1 Conversational Banking

8.1.1 Market Trends Conversational Banking is the new category introduced in the Sales League Table. As digital devices are

becoming new channels for banking, banks are focusing to enrich customers’ experience through

integrated AI-powered chatbots. The category witnessed the participation of 3 vendors, and they

reported 21 deals in total.

8.1.2 Conversational Banking | Sales League Table

Table 17: IBSI Sales League Table 2021 – Conversational Banking


1 Conversational AI platform boost.ai 18 2 Intellect Digital Banking Experience Platform Intellect Design Arena 2 3 Avaloq Engage Avaloq 1

Boost.ai reported 18 deals and capsized 1st position in the ranking. The vendor reported 1 deal in the

Americas and the remaining 17 deals in Europe. Boost.ai signed deals with one of the major in-store,

online, and mobile payment solutions and services providers in Europe. Boost.ai also signed a deal with

a major Swedish financial service company having its presence across 11 European countries.

Intellect Digital Banking Experience Platform of Intellect Design Arena recorded 2 deals and capsized 2nd

place in the ranking order. Intellect Design Arena signed deals with a major bank in Canada. Intellect

Design also signed a deal with one of the major financial service providers in ASEAN.

Figure 26: 2020 Deals Analysis – Conversational Banking

5%

86%

10%


APAC Europe Americas

21

86%

10%5%


Boost.ai Intellect Design Arena Avaloq

21

49

8.2 New SLT Areas – DataWarehouse & Business Intelligence

8.2.1 Market Trends In today’s competitive world banks and financial institutions are adopting data warehouse and business

intelligence solutions to improve the customer experience at various points of contact. The category

witnessed participation from 2 vendors Path Solutions and Asseco.

8.2.2 DataWarehouse & Business Intelligence | Sales League Table

Table 18: IBSI Sales League Table 2021 – DataWarehouse & Business Intelligence



2 DQM- Data Quality Management Asseco 1

iMAL of Path Solutions reported 2 deals and capsized 1st rank in the table. Path Solution signed deals

with Gulf African Bank of Kenya and Jaiz Bank in Nigeria. Asseco signed a deal with a leading bank in

Africa.

Figure 27: 2020 Deals Analysis – DataWarehouse & Business Intelligence


MEA

3

67%

33%


Path Solutions Asseco

3

50

8.3 New SLT Areas – InsurTech

8.3.1 Market Trends InsurTech is a new category introduced in the Sales League Table. Insurance companies are using new-

age technology to streamline their operations and to offer better services. The category witnessed a

total of 8 deals with participation from 2 vendors.

8.3.2 InsurTech | Sales League Table

Table 19: IBSI Sales League Table 2021 – InsurTech


1 Intellect SEEC Intellect Design Arena 7


Intellect SEEC of Intellect Design Arena reported 7 deals and ranked 1st in the category. Intellect Design

Arena signed a deal with one of the largest privately-held financial services companies in the USA.

Intellect Design Arena also signed a deal with a leading underwriting agency in the South Pacific region.

Figure 28: 2020 Deals Analysis – InsurTech

13%

13%

75%


APAC Europe Americas

88%

13%


Intellect Design Arena Volante Technologies

8 8

51

9.0 IBSI SLT 2021 – Domestic Sales League Table | India

9.1 Market Trends India is a rapidly growing market for banking tech players as banks are modernising their IT

infrastructure. Further regulatory bodies are asking banks to comply with the latest compliance

management guidelines as led by the Reserve Bank of India. In the last 5 years, the total deal count in

India increased from 25 deals in 2016 to 255 deals in 2020. Even if we compare the last 2 years despite

the pandemic and economic downturn total new deal count in India remained stable.

Even the traditional Universal Banking category posted strong growth and total deals increased from 9

in 2019 to 49 deals in 2020. The Lending category reported a total of 36 deals in 2020, a 36% decline as

compared to 56 deals reported in 2019. The pandemic affected the spending of NBFCs and Microfinance

institutions, thereby resulting in a decline in deals.

With the incremental growth in the adoption of smartphones and penetration of the internet in India,

Indian banks are rapidly upgrading their infrastructure to cater to the banking requirements of new-age

employees and millennials. In fact, the pandemic accelerated the speed of digitisation in India and Digital

Banking & Channels emerged as a market leader, and a total of 92 deals were recorded for the category

recording almost 200% growth as compared to 2019.

Figure 29: Market Trend for Domestic Sales League Table | India

14 8

97

283

23 35

56

36

5418

31

92

15

13

12

25

13

1

7

12

12

4

3

5

9

49

3

16

22

21 33

25

130

112

251 255

2016 2017 2018 2019 2020


Compliance & Risk Management Lending Digital Banking & Channels

Retail Banking | Core Payment Systems Universal Banking | Core

Others Total

52

9.2 Domestic Sales League Table | India

Table 20: IBSI Domestic Sales League Table 2021| India


Finairo Core Banking Solution Infrasoft Technologies 39 (1)

Kiya.ai Digital Banking Solution Infrasoft Technologies 37+ (6, 13)

Finairo Core Banking Solution Infrasoft Technologies 21

FinnOne Neo Nucleus Software 12

Univius Anti Money Laundering Solution

Infrasoft Technologies 11+ (87, 8, 13)

Kiya.ai Internet Banking Solution Infrasoft Technologies 9 (1)

TCS BaNCS TCS Financial Solutions 8+ (7, 3, 2, 8)

Kiya.ai UPI Solution Infrasoft Technologies 7 (3)

Kiya.ai Mobile Banking Solution Infrasoft Technologies 7 (15)

Digital Lending Decimal 7

iDEAL Funds Credence Analytics 5

Finacle Digital Banking Solution Suite

Infosys Finacle 5+


Infosys Finacle 4+

Finacle Payments Suite Infosys Finacle 4

FinnOne Neo Nucleus Software 4

Kyzer SWIFT Kyzer 4

AMLOCK Azentio Software (3i Infotech) 3 (5)


Infosys Finacle 3

Finairo Loan Origination Solution Infrasoft Technologies 3

Finairo Loan Origination Solution Infrasoft Technologies 3

iDEAL 6 Integrated Treasury Management

Credence Analytics 3

Lend.Ezee EpikInDiFi 3

TCS BaNCS TCS Financial Solutions 3+ (1)

Kiya.ai ATM Solution Infrasoft Technologies 3

Clari5 Real Time Enterprise Fraud Management (EFM) Solution

CustomerXPs 2 (3)

Corporate Internet Banking Clayfin 2

CRMNEXT CRMNext 2 (0, 3)


Infosys Finacle 2+

FinCraftTM Core Banking Solution Nelito Systems 2

FinCraftTM Data Archival and Retrieval Solution

Nelito Systems 2

Kastle Integrated Risk Management Solution


Kastle Treasury and Forex Solution Azentio Software (3i Infotech) 2

Kyzer TFRS Kyzer 2

Unified Payment Interface MindGate Solutions 2

Appzillon Digital Banking Solution i-exceed 1 (0, 0, 0, 1)

Clari5 Customer De-Duplication Solution

CustomerXPs 1

53


Clari5 Real-Time Fraud Management Solution

CustomerXPs 1

Clari5 Real-Time UPI Fraud Management Solution

CustomerXPs 1

Clari5 Trade Sanction Screening Solution

CustomerXPs 1

Clari5 Watch List Screening Solution CustomerXPs 1

EbixCash Debt Collections EbixCash Financial Technologies 1

EbixCash Debt Collections EbixCash Financial Technologies 1

EbixCash Lending Origination EbixCash Financial Technologies 1

EbixCash Lending Origination EbixCash Financial Technologies 1

eBRC Report Kyzer 1

Finacle Corporate Banking Solution Suite

Infosys Finacle 1


Infosys Finacle 1+


Infosys Finacle 1+

FinCraftTM Cheque Truncation System for Northern Grid

Nelito Systems 1

FinCraftTM Integrated Lending Management Solution

Nelito Systems 1

FinnAxia Nucleus Software 1

Intellect Digital Banking Experience Platform

Intellect Design Arena 1 (3, 8, 10)

Intellect Digital Lending Intellect Design Arena 1

Intellect iGCB Intellect Design Arena 1 (2, 3)

InvestmentPro EbixCash Financial Technologies 1 (5)

MoneyWare Wealth Management EbixCash Financial Technologies 1 (6, 10, 9)

mPower Hexagram (Hexagon) 1

mPower Hexagram (Hexagon) 1 (2, 2)

PFM Clayfin 1

Quartz TCS Financial Solutions 1

TradeZone Kyzer 1

FinnOne Neo Nucleus Software 0 (13, 11, 12)

Lending Factory Pennant Technologies 0* (12, 5, 3)

Nucleus Lending Mobility Nucleus Software (8, 1, 5)

Trustbank Trust Software 0* (7, 8, 7, 7)

FincCraft Integrated Lending Management Solution

Nelito Systems 0 (5, 7, 2)

Mobile Banking FSS 0* (3, 1)

Intellect Lending Intellect Design Arena 0 (3, 1, 4)

LENDperfect SysArc Infomatix 0* (3)

Finacle Payments Infosys Finacle 0 (2)

ThemePro Corefin Encore Theme 0* (2, 3)

ThemePro SCF Encore Theme 0* (2)

ThemePro Homefin Encore Theme 0* (2, 5)

54


Access Control Server FSS 0* (2)

Reconciliation FSS 0* (2, 1)

Kiya.ai Agency Banking Solution Infrasoft Technologies 0 (2)

Finairo Loan Origination Solution Infrasoft Technologies 0 (2)

Intellect iGCB Intellect Design Arena 0 (2)

Intellect Risk Management Intellect Design Arena 0 (2)

Kastle Universal Lending Solution Azentio Software (3i Infotech) 0 (1)

iCashpro+ Aurion Pro 0 (1)

MoneyWare Asset Management EbixCash Financial Technologies 0 (1, 4, 3)

Lending Origination and Debt Collections (Web + Mobile)

EbixCash Financial Technologies 0 (1)

Lending Management and Debt Collections


Finacle Core Banking Infosys Finacle 0 (1, 2, 1, 1)

Finacle Core Banking Infosys Finacle 0 (1)

Finacle Treasury Infosys Finacle 0 (1)

Finacle Digital Engagement Suite Infosys Finacle 0 (1, 0, 4)

Vanguard (Loan Orignation Platform)

EpikInDiFi 0 (1)

Moneyloji Inblox 0* (1)

Kiya.ai UPI Solution Infrasoft Technologies 0 (1)

Intellect iGTB Intellect Design Arena 0 (1)

Unified Payment Interface MindGate Solutions 0 (1)

Nucleus Lending Analytics Nucleus Software 0 (1, 0, 1)

CONNECTperfect SysArc Infomatix 0* (1)

Intellect Capital Intellect Design Arena 0 (0, 2)

Intellect Digital Core Intellect Design Arena 0 (0, 1, 5)

Intellect TREASURY Intellect Design Arena 0 (0, 1, 4)

Intellect Trade Finance Intellect Design Arena 0 (0, 1)

Intellect Cash Management Intellect Design Arena 0 (0, 1)

Intellect Payments Intellect Design Arena 0 (0, 0, 5)

Intellect Cards Management System Intellect Design Arena 0 (0, 0, 2)

Kiya.ai Infrasoft Technologies 0 (0, 13)

Clayfin Digital Banking Clayfin 0 (0*, 4, 0*, 2)

FSS Card Management Suite FSS 0* (0, 3)

Finairo Lending Management Solution

Infrasoft Technologies 0 (0, 2)

CashTrea Credence Analytics 0 (0*, 1)

FSS Payment Gateway FSS 0* (0, 1)

FinCraft CMFS Nelito Systems 0 (0, 0,1)

Fincraft Door Step banking Nelito Systems 0 (0, 0,1)

LOS Nelito Systems 0 (0, 0,1)

Mercury FX Credence Analytics 0 (0*, 0, 0*,2)

iDeal Credence Analytics 0 (0*, 0, 0, 1)

Qrys Digital Payment Solutions Infrasoft Technologies 0 (0, 0, 35)

55

Compliance Management CRM

Digital Banking & Channels Investment & Fund Management


Payment Systems | Retail Payment Systems | Wholesale

Private Banking & Wealth Management Retail Banking | Core

Risk Management Universal Banking | Core

Wholesale Banking | Transaction Banking Wholesale Banking | Treasury & Capital Market

Lending





disclosed, or the systems were not launched at that time

India Domestic SLT aims to recognise the leading Indian suppliers in this highly competitive market

catering to the local financial institutions. This year the India Domestic SLT had 255 qualified deals across

13 categories and 49 products.

This year Digital Banking & Channels emerged as the leading category and reported the highest number

of deals. Infrasoft Technologies reported 84 deals and emerged as the market leader in the category.

Infrasoft Technologies signed deals with several public sector banks and co-operative banks in India.

Other major players in the category are Clayfin, MindGate Solutions, and i-exceed. Clayfin signed a deal

with one of the largest public sector banks in India. Clayfin also signed a deal with one of the largest

private sector banks in India.

The Universal Banking | Core category reported 49 deals in total, strong growth from 9 deals in 2019.

Infrasoft Technologies is the market leader in the category and capsized a ~80% share of the market.

Finairo Core Banking Solution of Infrasoft Technologies signed deals with multiple co-operative banks in

India. Other leader players in the categories are TCS Financial Solutions and Infosys Finacle.

Lending | Retail is a new category and reported 27 deals in total. Nucleus Software is the market leader

in the category and FinnOne Neo of Nucleus Software captured almost 44% of the total market. Among

major clients of FinnOne Neo includes a leading NBFC and one of the largest independent mobile POS

merchant acquirer & network provider. Other leading players in the category include Infosys Finacle,

EpikInDiFi, and Infrasoft Technologies.

In the Retail Banking | Core category Digital Lending of Decimal ranked first. The vendor capsized ~50%

of the total market. Decimal signed deals with ESAF Small Finance Bank, Ujjivan Bank, among others.

Other leading players in the category are Infosys Finacle, Nelito, and Intellect Design Arena.

Kyzer SWIFT of Kyzer ranked first in the Wholesale Banking | Transaction Banking category. Kyzer signed

deals with leading Japanese banks operating in India. Other players in the category are TCS Financial

Solutions, Nucleus Software, and Infosys Finacle.

56

Figure 30: Supplier Trend for Domestic Sales League Table | India

10.0 IBSI SLT 2021 – Domestic Sales League Table | USA

10.1 Market Trends The US market is one of the most attractive markets right now for technology suppliers. The primary

reason is many banks and financial institutions in the USA are investing to modernise their technology

infrastructure. The system sales activity in the US as reported by local suppliers and stood at 278 new

named customer deals reported by the participating suppliers. The major local suppliers – Finastra and

FIS continued to dominate the market. It is important to note that the other two major suppliers - Jack

Henry and Fiserv, who were unable to participate in the Sales League Table this year, also had a good

run of new customer wins for their core banking solutions. This year new members such as ACI

Worldwide, Volante Technologies and TS Imagine also reported deals in the US market.

Like last year, we continue to have category-wise ranking this year to recognise leaders in each category

as opposed to the historical approach of listing system performance across categories.

4822

132 14018

12

22 1714 6

30

18

133

8

2

3

812

17

32

57

62 77

25

130112

251 255

2016 2017 2018 2019 2020


Infrasoft Nucleus EbixCash Intellect Design TCS Others Total

57

Figure 31: Market Trend for Domestic Sales League Table | USA

174216

501

192

713

37

25

42

48

52

62

1812

10

24

26

15

23

75

81

6

58

3

17

63

322366

708

278

2016 2017 2018 2019 2020


Lending Digital Banking & Channels Retail Banking | Core

Payment Systems Universal Banking | Core Others

Total

58

10.2 Domestic Sales League Table | USA

Table 21: IBSI Domestic Sales League Table 2021| USA


Fusion LaserPro Finastra 88 (116, 169, 69)

Fusion MortgagebotPOS Finastra 78 (59+)

Fusion MortgagebotLOS Finastra 23 (27)

Fusion uOpen Finastra 12 (17)

Fusion Digital Banking Finastra 11 (11, 13)

Fusion Global PAYplus Finastra 7+

Fusion Phoenix Finastra 7+ (11, 2, 4)

VolPay Volante Technologies 6+

Enterprise Treasury and Messaging FIS 5+

IBS FIS 5

ACI Speedpay ACI Worldwide 4

Community Core Solutions FIS 4

Fusion DPXPay Finastra 4 (20, 3)

MIMICS Shareholder Accounting & Transfer Agent

MIMICS, Inc 4

SaaS Treasury FIS 3+

Core Banking - International FIS 2+

Fusion Cavion Finastra 2 (9, 0, 7)

Fusion Loan IQ Finastra 2+

Imagine Trading System TS Imagine 2+

ACI Acquiring ACI Worldwide 1

ACI Enterprise Payments Platform ACI Worldwide 1+

ACI Enterprise Payments Platform ACI Worldwide 1+

ACI Secure eCommerce ACI Worldwide 1+

MIMICS REITs MIMICS, Inc 1

MIMICS REIT & Fund Portfolio System MIMICS, Inc 1

MIMICS Repurchase Agreements & Public Funds

MIMICS, Inc 1

MIMICS Shareholder Accounting MIMICS, Inc 1

Volante Designer Volante Technologies 1+

Fusion CreditQuest Finastra 0 (264+, 0, 0, 48)

HORIZON FIS 0 (51, 38, 15, 9, 14, 25)

Fusion DecisionPro Finastra 0 (29, 3, 28)

Bankway Core System FIS 0 (25, 18)

BancPac FIS 0 (17, 25)

IBS FIS 0 (15, 20, 1, 4, 15, 6)

Mercury FIS 0 (12, 7, 1)

MISER FIS 0 (8, 4)

Fusion Servicing Director Finastra 0 (6, 3)

Fusion Card Payments Finastra 0 (4, 1, 3)

Modern Banking Platform Core System FIS 0 (3)

Fusion Cash Management Finastra 0 (1)

59


Systematics FIS 0 (1, 7, 1, 1, 2, 1)

MIMICS REIT System & Email Option MIMICS, Inc 0 (1)

MIMICS Repurchase Agreements System MIMICS, Inc 0 (1, 0, 1)

e-IBS Datapro 0 (0*, 0*, 0, 1, 2, 0)

ACHplus Finastra 0 (0, 1)

Fusion Mortgagebot Finastra 0 (0, 26, 54)

Fusion PAYplus Finastra 0 (0, 2, 6)

Fusion Sparak Finastra 0 (0, 1)

GPP-SP Finastra 0 (0, 1, 1)

Total Payments Finastra 0 (0, 2, 2)

Total Treasury Finastra 0 (0, 0, 1)

Ambit Quantum FIS 0 (0, 0, 2)

Integrity FIS 0 (0, 0, 3)

Profile FIS 0 (0, 1, 1, 1, 3, 0)

Trax FIS 0 (0, 0, 0, 1, 0, 0)

Core Director Jack Henry 0* (0*, 0*, 11, 3, 1, 4)

Cruise.NET Jack Henry 0* (0*, 0*, 2, 2, 6, 3)

Episys Jack Henry 0* (0*, 0*, 13, 15, 21, 30)

SilverLake Jack Henry 0* (0*, 0*, 23, 22, 14, 15)

MIMICS Back Office System MIMICS, Inc 0 (0, 0, 1)

MIMICS Banking & Lending Engine MIMICS, Inc 0 (0, 4)

MIMICS Cash Management System MIMICS, Inc 0 (0, 0, 1)

MIMICS Investment System MIMICS, Inc 0 (0, 0, 1)








Lending






60

Finastra continued to dominate the US Sales League Table with its extensive portfolio of US-focused

products that belong to the former D+H stable. In terms of system type, Lending | Retail saw the highest

activity, especially in the sale of loan origination systems for mortgages and retail lending. Finastra had

the leadership position in the market with its lending product Fusion MortgagebotPOS – with 78 deals

in 2020. The other solution of Finastra, Fusion LaserPro was the next highest-selling system.

ACI Speedpay of ACI Worldwide and Fusion DPXPay of Finastra reported 4 deals each and ranked 1st in

the Payment Systems | Retail category. In the Payment Systems | Wholesale category, Finastra and

Volante Technologies stood at 1st and 2nd rank respectively. Fusion Global PAYplus of Finastra reported

7 deals and VolPay of Volante Technologies reported 6 deals.

Figure 32: Supplier Trend for Domestic Sales League Table | USA

223 227

574

234

15

19

120

132

19

2

8

43

71

15

17

61

316366

708

278

2016 2017 2018 2019 2020


Finastra FIS Mimics Others Total

61

11.0 IBSI SLT 2021 – Domestic Sales League Table | Russia

11.1 Market Trends

The Russian Sales League Table is created to show the activity trend solely in Russia. In 2020, The Russian

table reported 4 deals for 1 domestic supplier, spread across 2 systems. Out of these, while 3 were

Universal Banking | Core deals, the remaining 1 belonged to the Wholesale Banking | Transaction

Banking.

Figure 33: Market Trend for Domestic Sales League Table | Russia

13

23

14

7

3

6

4

3

1

1

7

12

9

2223 23

22

4

2016 2017 2018 2019 2020


Universal Core Banking Payment Systems | Retail Payments

Compliance Management Risk Management

Wholesale Banking | Transaction Banking Lending

Others Total

62

11.2 Domestic Sales League Table | Russia

Table 22: IBSI Domestic Sales League Table 2021| Russia


Bank 21 Century Inversia 3 (5, 8, 11, 6, 11, 10, 14, 12, 12, 18, 11, 10 , 12, 15)

FUND Inversia 1

Va-Bank ST Flexsoft 0* (4)


ProgramBank.FinMonitoring ProgramBank 0* (3)

Platform FXL Flexsoft 0* (2)

Program Bank.ABS ProgramBank 0* (2, 4, 4, 2, 4, 4, 5, 7)


Platform FXL Flexsoft 0* (1, 3, 1)

PAK Cash Centre System Inversia 0 (1)

System Factoring Inversia 0 (1)

CFT-Bank (Platform 1) CFT 0* (0*, 0*, 8)

InterBank Retail R-Style Softlab 0* (0*, 1)

InvoPay Inversia 0 (0, 1)

RS-Securities V.6 R-Style Softlab 0* (0*, 7)








Lending






63

The 1st position went to Bank of 21 Century by Inversia with 3 deals. The 2nd position was held by FUND

with 1 deal.

Figure 34: Supplier Trend for Domestic Sales League Table | Russia

8

3

11

6

10

8

6

4

2

4

5

14

58

2223 23

22

4

2016 2017 2018 2019 2020


Flexsoft Inversia ProgramBank Others Total

64

12.0 IBSI SLT 2021 – Domestic Sales League Table | UK

12.1 Market Trends The UK Sales League Table is created to show the activity trend solely in the UK. In 2020, The UK table

reported 4 deals for 1 domestic supplier, for 1 system.

ClauseMatch of ClauseMatch signed 4 deals and capsized the first position.

12.2 Domestic Sales League Table | UK

Table 23: IBSI Domestic Sales League Table 2021| UK


ClauseMatch ClauseMatch 4








Lending






65

13.0 IBSI SLT 2021 – Neo Bank and Challenger Bank

13.1 Market Trends The importance of challenger banks has been escalating, thereby making an impact on the banking

technology ecosystem as well. With their modern technology, ease of banking, attractive interest rates

and offers, low cost of operations, etc., they are almost like a threat to traditional and conventional

banks. Looking at the rise of digital-only banks globally, IBSI introduced a special section to new-age

challenger banks, with the IBSI SLT recording 81 deals in this segment.

While the Americas retained its market leader position, MEA replaced APAC for the 2nd rank. Europe

capsized the 3rd rank and APAC slipped to the 4th. In terms of system type distribution, Digital Banking &

Channels attracted the highest number of deals, followed by retail payments. Universal Banking | Core

and Risk Management were the other two major categories. A total of 14 suppliers recorded their deals

belonging to this category.

13.2 Neo Bank & Challenger Bank Sales League Table

Table 24: IBSI Sales League Table 2021| Neo Bank & Challenger Bank

# Supplier # Deals

1 Temenos 41

2 Intellect Design Arena 24

3 Thought Machine 4

4 ACI Worldwide 4

5 Infosys Finacle 3

6 Backbase 2

7 TCS Financial Solutions 2

8 i-exceed 2

9 Customer XPs 1

10 Volante Technologies 1

11 EpikInDiFi 1

12 Modefin 1

13 HPS 1

14 ICSFS 1

Temenos emerged out as the winner with 41 deals with its 4 systems including Temenos Risk &

Compliance, Temenos Transact, Temenos Payments, Temenos Infinity. Major deals of Temenos include

STC Pay in KSA, FlowBankSA in Switzerland, and BCI in Peru. In the 2nd position was Intellect Design

Arena with 24 deals. Intellect Design Arena won these deals through its systems Intellect Digital

Banking Experience Platform, Intellect Digital Lending, Intellect iGCB, and Intellect Wealth Qube.

Intellect Design Arena signed deals in the Americas, ASEAN, Africa, and Europe-based challenger banks.

66

14.0 IBSI SLT 2021 – Islamic Sales League Table

14.1 Market Trends Islamic financing in recent years has seen tremendous growth in predominantly Islamic countries in the

Middle East and Africa. Banks are now understanding the power of automation and digitisation to create

new Islamic offerings in the areas of trade finance, liquidity management, collections, and payments.

This is opening a plethora of opportunities for tech suppliers. An increase in the number of digital-only

Islamic banks has also played an important role in the growing activity within the industry. In recognition

of this niche segment, IBSI SLT has an Islamic SLT which lists the leading suppliers catering to this

segment.

IBSI Sales League Table recorded a total of 45 deals for the Islamic Banking Sector, with 16 systems

coverage across the Middle East, Asia, and Africa. Of these, ~44% belong to Universal Banking | Core,

however, Wholesale Banking and Lending reported the highest growth. This clearly shows that now

banks are developing Islamic products for unexplored areas such as trade finance. Apart from well-

known suppliers such as Path Solutions, Temenos, and ICS Financial Systems, the table has new entrants

this year such as Thought Machine, Infosys Finacle, etc.

Figure 35: Supplier Trends for Islamic Sales League Table

913

8 7 8

7

7

5 5 5

3

5

4 1

2

1

23

4

5

2

106

2

811

17

27

33

25

30

45

2016 2017 2018 2019 2020


Path Solutions Temenos ICS Financial Systems TCS

Lyst Technologies Others Total

67

14.2 Islamic Sales League Table

Table 25: IBSI Islamic Sales League Table 2021


iMAL Path Solutions 5 (6, 8, 13, 9, 4, 4 ,10, 11, 3, 4, 13, 11, 14, 5, 5 , 3)

Synergies Lyst Technologies 5 (0*, 2, 5)

Synergies Lyst Technologies 5

Temenos Transact Temenos 5 (5, 5 , 7, 7, 3, 4, 10, 3, 4, 7)

Kastle Universal Lending Solution


TCS BaNCS TCS Financial Solutions 3 (3, 2, 1)

Calypso Calypso Technology 2 (0, 2, 0, 1)




TCS BaNCS TCS Financial Solutions 1

Finairo Loan Origination Solution

Infrasoft Technologies 1



Finairo Loan Management Solution


Finairo Loan Management Solution


Vault Thought Machine 1

ICS BANKS ICS Financial Systems 1

CapitalBanker Capital Banking Solutions 0 (0, 0, 2)


Infosys Finacle 1

ICBS BML Istisharat 1 (1, 0, 0, 1 ,0, 0, 2, 0, 1, 1)

iCashpro+ Aurion Pro 1

LeasePlus EgabiFSI 1

MX.3 Murex 1 (1)

Kastle Treasury and Forex Solution


ICS BANKS Islamic ICS Financial Systems 0 (4, 0*, 5, 4, 1, 0, 1, 1, 3, 1)

Kastle Universal Lending Solution

Azentio Software (3i Infotech) 0 (1)

Debt Collections (Web + Mobile)


E-plus EgabiFSI 0 (1)

Finairo Core Banking Solution Infrasoft Technologies 1


Infrasoft Technologies 0 (1)

Ababil Millennium Information Solution 0 (1)

FinnOne Nucleus Software 0 (1)

iMAL Path Solutions 0 (1)

ADAMS Autosoft Dynamics 0 (0, 0, 1)

68


Fusion Essence Finastra 0 (0, 2)

FusionBanking Lending / Fusion LoanIQ

Finastra 0 (0, 0, 0, 1)

Fusion Trade Innovation Finastra 0 (0, 0, 0, 1)

OMNIEnterprise Core Banking Infrasoft Technologies 0 (0, 0, 0, 1)

Intellect OneTREASURY Intellect Design Arena 0 (0, 0, 1)

Ethix International Turnkey Systems (ITS) 0* (0*, 2)

Flexcube Oracle FSS 0* (0*, 0*, 0*, 0*, 4, 0, 1, 2, 1, 2)

Pennant Lending Factory Pennant Technologies 0* (0, 0, 1)

IMSplus Profile Software 0 (0, 0, 1)

Sopra Banking Amplitude Sopra Banking Software 0 (0, 2, 0, 1, 1, 0, 0, 1, 0, 0)

Universal Banking | Core Private Banking & Wealth management

Wholesale Banking | Treasury & Capital Market Retail Banking | Core


Lending


Footnote 1. The table covers only new-name back-office deals. Contracts known to cover solely front office or corporate treasury have been omitted



disclosed, or the systems were not launched at that time.

Looking at the growing importance of new areas in Islamic Banking, this year SLT introduced new

categories in Islamic Banking namely Lending | Retail, Universal Banking | Core, and Wholesale Banking

| Treasury & Capital Market.

Islamic – Universal Banking | Core – The category witnessed tough competition among key players. iMAL

of Path Solutions, Synergies of Lyst Technologies, and Temenos Transact of Temenos – have all shared

the 1st rank by signing 5 deals each. TCS BaNCS of TCS Financial Solution ranked second with 3 deals.

Islamic – Lending | Retail – In Retail Lending, the Kastle Universal Lending Solution of Azentio Software

ranked 1st with 4 deals, while iMAL of Path Solutions ranked second.

Islamic – Wholesale Banking | Treasury & Capital Market – Synergies of Lyst Technologies ranked 1st with

5 deals followed by Calypso, which ranked 2nd with 2 deals.

69

15.0 IBSI SLT Leadership Club The SLT Leadership Club 2021 identifies the prominent systems that have made their mark in 2020. The

leaders are identified across 19 categories of systems as well as geographies. A special feature of the SLT

Leadership Club is that it touches upon the prominent players even in niche categories such as Islamic

Banking and Neo Banks & Challenger Banks systems. Looking at the unique nature of the USA, India,

Russia, UK, and ASEAN markets, they have been separately analysed to provide more granular insights

into these markets.

Table 26: IBSI Sales League Table 2021| Category Leaders

IBSI SLT 2021 | CATEGORY LEADERS

Rank Supplier Product # Deals

Compliance Management

1 Infrasoft Technologies Univius Anti Money Laundering Solution 21

2 Azentio Software AMLOCK 15

Conversational Banking

1 Boost.ai Conversational AI platform 18

2 Intellect Design Arena Intellect Digital Banking Experience Platform

2

CRM

1 Infosys Finacle Finacle Digital Banking Solution Suite 15

2 CRMNext CRMNEXT 10

Data Warehouse & Business Intelligence

1 Path Solutions iMAL 2

2 Asseco DQM- Data Quality Management 1

Digital Banking & Channels

1 Temenos Temenos Infinity 106

2 i-exceed Appzillon Digital Banking 27

InsurTech

1 Intellect Design Arena Intellect SEEC 7

2 Volante Technologies Volante Designer 1

Investment & Fund Management

1 TCS Financial Solutions TCS BaNCS 8

2 Profile Software Axia 4

Lending | Corporate

1 Sopra Banking Software Sopra Financing Platform 9

2 Intellect Design Arena Intellect Digital Lending 4

Lending | Retail


2 Intellect Design Arena Intellect Digital Lending 15

70

IBSI SLT 2021 | CATEGORY LEADERS


Payment Systems | Retail

1 Temenos Temenos Payments 47

2 HPS PowerCARD 13

Payment Systems | Wholesale

1 Volante Technologies VolPay 18

2 Infosys Finacle Finacle Payments Suite 17

Private Banking & Wealth Management

1 Avaloq Avaloq Banking Software 6

2 Intellect Design Arena Intellect Weath Qube 3

3 Finartis Prospero 3

Retail Banking | Core

1 Intellect Design Arena Intellect iGCB 18

2 Sopra Banking Software Sopra Banking Platform 13

Risk Management

1 Temenos Temenos Risk & Compliance 84

2 Sopra Banking Software Sopra Banking Platform 16

Universal Banking | Core

1 Temenos Temenos Transact 48


Wholesale Banking | Transaction Banking

1 Infosys Finacle Finacle Corporate Banking Solution Suite 12

2 Intellect Design Arena Intellect iGTB 12

3 Technisys Cyberbank Core 2

Wholesale Banking | Treasury & Capital Market

1 Murex MX.3 19

2 Calypso Calypso 16

Islamic - Lending | Retail

1 Azentio Software Kastle Universal Lending Solution 4


Islamic - Universal Banking | Core


2 Lyst Technologies Synergies 5

3 Temenos Temenos Transact 5

4 TCS Financial Solutions TCS BaNCS 3

Islamic - Wholesale Banking | Treasury & Capital Market

1 Lyst Technologies Synergies 5

2 Calypso Calypso 2

71

Table 27: IBSI Sales League Table 2021| Neo Banks & Challenger Banks

Table 28: IBSI Sales League Table 2021| Regional Leaders

IBSI SLT 2021 | REGIONAL LEADERS


Americas

1 Temenos Temenos Risk & Compliance 45


3 Backbase Backbase Business & Retail Banking 11

APAC


2 i-exceed Appzillon Digital Banking 17

Europe

1 Boost.ai Conversational AI platform 17


MEA


2 Infrasoft Technologies Univius Anti Money Laundering Solution 15

ASEAN

1 Bank Genie BANQIN 27

IBSI SLT 2021 | NEO BANK & CHALLENGER BANK


1 Temenos Temenos Risk & Compliance, Temenos Transact, Temenos Payments, Temenos Infinity

41

2 Intellect Design Arena Intellect Digital Banking Experience Platform, Intellect Digital Lending, Intellect iGCB, Intellect Wealth Qube

24

72

Table 29: IBSI Sales League Table 2021| Domestic Leaders

IBSI SLT 2021 | DOMESTIC LEADERS – SUPPLIERS

Rank Supplier [System Names] # Deals [# System]

US

1 Finastra [Fusion LaserPro, Fusion MortgagebotPOS, Fusion MortgagebotLOS, Fusion uOpen, Fusion Digital

Banking, Fusion Phoenix, Fusion Global PAYplus, Fusion DPXPay, Fusion Cavion, Fusion Loan IQ] 234 [10]

2 FIS [IBS Core System, Enterprise Treasury and Messaging, Community Core Solutions, SaaS Treasury, Core

Banking – International] 19 [5]

India

1 Infrasoft Technologies [Finairo Core Banking Solution, Kiya.ai Digital Banking Solution, Univius Anti

Money Laundering Solution, Kiya.ai Internet Banking Solution, Kiya.ai UPI Solution, Kiya.ai Mobile Banking Solution, Finairo Loan Origination Solution, Kiya.ai ATM Solution]

140 [8]

2 Infosys Finacle [FinnOne Neo, Nucleus Lending Mobility, Nucleus Lending Analytics] 21 [3]

3 Nucleus Software [FinnOne Neo, Nucleus Lending Mobility, Nucleus Lending Analytics] 17 [2]

Russia

1 Inversia [BANK OF 21 CENTURY, FUND] 4 [2]

UK

1 ClauseMatch [ClauseMatch] 4 [1]

73

Table 30: IBSI Sales League Table 2021 – Global Leadership | Product Breadth

BSI SLT 2021 – GLOBAL LEADERSHIP | PRODUCT BREADTH

Rank Supplier [System Names] # Global Deals [# of systems]

# Domestic Deals [# of systems]

Total

1 Temenos [Temenos Risk & Compliance, Temenos Transact,

Temenos Payments, Temenos Infinity] 285 [4] 0 [0] 285 [4]

2

Finastra [Fusion LaserPro, Fusion MortgagebotLOS, Fusion

MortgagebotPOS, Fusion uOpen, Fusion Digital Banking, Fusion Phoenix, Fusion Global PAYplus, Fusion DPXPay, Fusion Loan IQ, Fusion Cavion, Fusion Summit, Fusion Invest, Fusion Kondor, Fusion CreditQuest, Fusion Cash Management, Fusion Essence, Fusion Risk]

13 [10] 234 [10] 247 [17]

3

Infrasoft Technologies [Finairo Core Banking Solution, Kiya.ai

Digital Banking Solution, Univius Anti Money Laundering Solution, Finairo Loan Origination Solution, Kiya.ai Internet Banking Solution, Kiya.ai UPI Solution, Kiya.ai Mobile Banking Solution, Kiya.ai ATM Solution, Finairo Loan Management Solution, Finairo Microfinance Solution]

30 [5] 140 [8] 170 [10]

Table 31: IBSI Sales League Table 2021 – Global Leadership | Geographic Spread

IBSI SLT 2021 – GLOBAL LEADERSHIP | GEOGRAPHIC SPREAD

Rank Supplier [Country Names] # Countries (Previous

years in brackets)

1

Temenos [Australia, Brazil, Cambodia, Canada, Costa Rica, Czech Republic, Dominican

Republic, Ecuador, Egypt, France, Ghana, Greece, Hong Kong, India, Indonesia, Iraq, Ireland, Italy, Jamaica, Japan, Jordan, KSA, Kuwait, Latvia, Luxembourg, Malaysia, Mexico, Morocco, Myanmar, Netherlands, Nicaragua, Nigeria, Norway, Pakistan, Palestine, Panama, Paraguay, Peru, Puerto Rico, Qatar, Saint Kitts and Nevis, Somalia, Sri Lanka, Switzerland, Taiwan, Trinidad & Tobago, UAE, United Kingdom, USA]

49 (45)

2

Sopra Banking Software [Austria, Belgium, Burkina Faso, Burundi, Cameroon, China, Congo, Djibouti, Egypt, French Polynesia, Gabon, Greece, Guadeloupe, Guinea, Guyana, Ivory Coast, Madagascar, Mali, Martinique, Mayotte, Morocco, Netherlands, New Caledonia,

Rwanda, Senegal, Switzerland, Togo, UK, USA]

29 (15)

3 Intellect Design Arena [Australia, Bahrain, Cambodia, Canada, Chile, Egypt, Germany,

India, Indonesia, Japan, Jordan, Palestine, Malaysia, Mauritius, Mozambique, Nigeria, Papua

New Guinea, Philippines, Sri Lanka, UAE, UK, USA, Vietnam] 23 (15)

74

16.0 IBSI SLT Industry Leader Special Awards While the SLT Leadership Club recognises the best-performing systems in different categories and

geographies, IBSI Industry Leader Special Awards provides an understanding of leading suppliers in each

category and region. 5 suppliers qualified to deserve the Industry Leader Special Awards in 2020, as seen

in the tables below.

Table 32: IBSI Sales League Table 2021| Industry Leader Special Awards

IBSI SLT 2021 | INDUSTRY LEADER SPECIAL AWARDS

# Supplier Category

1 CustomerXPs Fraud Management

2 EpikIndiFI Credit Scoring

3 ACI Worldwide Card Management & e-Wallets

4 TS Imagine Market Risk

Table 33: IBSI Sales League Table 2021 – Star Performance | SLT New Entrant

IBSI SLT 2021 | STAR PERFORMANCE | SLT NEW ENTRANT

# Supplier Category

1 Modefin Digital Banking & Channels

75

17.0 IBSI SLT LeaderBoard The IBSI LeaderBoard is a special feature introduced this year to recognise the journey of players in the

last 5 years in each of the 8 essential categories. The new customer wins of the players have been

cumulatively benchmarked against their current year performance for each broad category of Universal

Banking, Retail Banking, Wholesale Banking, Private Banking & Wealth Management, Lending, Digital

Banking, and Channels, Payments, Risk & Compliance. Each of these categories of the IBSI LeaderBoard

is divided into 4 grids that will call out if suppliers as an Established Player, Breakthrough Player,

Competitive Player, or Wider Focus.

17.1 Universal Banking | Core There is no debate on the fact that the Universal Banking segment has seen continuous growth over the

past 5 years, and so have the system players that cater to this segment. Temenos has continued to

dominate the market in 5 years, along with Infosys Finacle and TCS Financial Solutions as established

players. ICSFS, Finastra, and BML Istisharat are classified under the category of wider focus players. The

established players have faced tough competition from Sopra Banking and Path Solutions. Lyst

Technologies and Capital Banking solutions are the players breaking through the market as their 2020

performance of these vendors has been commendable.

Figure 36: IBSI LeaderBoard – Universal Banking | Core

Cu

mu

lati

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eals

20

16 –

202

0

CY 2020 Deals

Wider Focus

Players

Breakthrough

Players

Competitive

Players TCS Financial Solutions

Temenos

ICSFS

Capital Banking Solutions

Path Solutions

Finastra

Infosys Finacle

Sopra Banking Software

Cobsicorp

Lyst

BML Istisharat

Established

Players

IBSI LeaderBoard – Universal Banking | Core

76

17.2 Retail Banking | Core The IBSI LeaderBoard for Retail Banking segment presents an interesting view of the market dynamics in

the last 5 years. Intellect Design Arena emerged out as the clear leader who has not only performed

excellently in the current year 2020 but has also been successful in keeping a stable performance from

2016-2020. FIS, Bantotal, and Probanx have been competitive enough showing high performance in the

last cumulative 5 years but have fared low in 2020 alone, in comparison to Intellect Design Arena. Sopra

Banking Software has witnessed a breakthrough performance in this segment with moderate cumulative

performance in the last 5 years, but good performance in 2020 alone. Players who have kept Retail

Banking as their wider focus include Thought Machine, Bankware Global, and Trust Software.

Figure 37: IBSI LeaderBoard – Retail Banking | Core

Cu

mu

lati

ve D

eals

20

16 –

202

0

CY 2020 Deals

Wider Focus

Players

Breakthrough

Players

Competitive

Players

Established

Players

IBSI LeaderBoard – Retail Banking | Core

FIS

Bantotal Probanx


Sopra Banking Software Trust Software

Thought Machine

Bankware Global

77

17.3 Wholesale Banking Wholesale Banking has been dominated by Murex, Calypso, and Intellect Design Arena. These players

have not only kept a consistent performance in the last 5 years but have also managed to emerge out as

players with maximum deals in 2020. They have faced tough competition from Finastra who performed

moderately well in 2020. FIS and Infosys Finacle are slowly catching up with the established player. Other

niche players in the segment with wholesale banking as their wider focus include Profile Software,

Nucleus Software, Autosoft Dynamics, and Aurion Pro.

Figure 38: IBSI LeaderBoard – Wholesale Banking

Cu

mu

lati

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eals

20

16

– 2

02

0

CY 2020 Deals

Wider Focus

Players

Breakthrough

Players

Competitive

Players

Established

Players

IBSI LeaderBoard – Wholesale Banking

Murex


Calypso

Finastra

Profile Software

Aurion Pro

Autosoft Dynamics

Nucleus Software

FIS

Infosys Finacle

78

17.4 Private Banking & Wealth Management Private Banking and Wealth Management segment is gradually becoming the prime focus in the

BankTech and FinTech space. TCS Financial Solutions and Avaloq have established themselves as industry

leaders who are facing competition from leaders like EbixCash, Objectway, and Profile Software.

However, due to the emerging nature of the segment, many players are gradually hitting the market,

some of which include Credence Analytics, Mimics, and ERI Bancaire.

Figure 39: IBSI LeaderBoard – Private Banking & Wealth Management

Cu

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lati

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eals

20

16

– 2

02

0

CY 2020 Deals

Wider Focus

Players

Breakthrough

Players

Competitive

Players

Established

Players

IBSI LeaderBoard – Private Banking & Wealth Management

TCS Financial Solutions

Avaloq

EbixCash

Profile Software

Objectway


Credence Analytics

Finastra ERI Bancaire

Finartis Capital Banking Solutions

Mimics, Inc Infosys Finacle

79

17.5 Lending The IBSI LeaderBoard for Lending is interesting with Sopra Banking Software and Intellect Design Arena

being called out as established players. On similar levels were placed Egabi FSI and Infosys who fared

well in Lending in 2020 alone, as compared to their cumulative performance. Nucleus Software and

Finastra have competed well with the established player. The densest segment was that of Wider focus

where players like EbixCash and Azentio Software featured.

Figure 40: IBSI LeaderBoard – Lending

Cu

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eals

20

16 –

202

0

CY 2020 Deals

Wider Focus

Players

Breakthrough

Players

Competitive

Players

Established

Players

IBSI LeaderBoard – Lending



Infosys Finacle

Egabi FSI

Nucleus Software

Finastra

Infrasoft Technologies

EpikInDiFi

EbixCash Loxon

Path Solutions Open Groupe

Azentio Software (3i Infotech)

80

17.6 Digital Banking & Channels In the category of Digital Banking & Channels, Temenos has performed exceptionally well, both in 2020

and cumulatively from 2016-2020. It is therefore placed in the established player quadrant along with

some leading players such as i-exceed and Intellect Design Arena. Backbase missed the mark only by a

bit, with low cumulative performance but breaking through in 2020. Bank Genie, Avaloq, Capital Banking

Solution, along some other players are gradually picking up pace in the digital banking space and hence

are featured in the Wider Focus quadrant.

Figure 41: IBSI LeaderBoard – Digital Banking & Channels

Cu

mu

lati

ve D

eals

20

16 –

202

0

CY 2020 Deals

Wider Focus

Players

Breakthrough

Players

Competitive

Players

Established

Players

IBSI LeaderBoard – Digital Banking

Temenos


i-exceed

Backbase

TCS Financial Solutions Infrasoft Technologies


Bank Genie Avaloq

Infosys Finacle

81

17.7 Payments The IBSI LeaderBoard for the Payments category is marked by some key players. Temenos and Volante

Technologies are among the Established Players, while ACI Worldwide and Infosys Finacle have

presented breakthrough performance this year. Intellect Design arena has fared relatively well both in

terms of the current year alone as well as cumulative numbers, signifying the stability maintained by the

company. TCS Financial Solutions, HPS, FSS, and Finastra customer wins over the years have placed them

in the Wider Focus quadrant.

Figure 42: IBSI LeaderBoard – Payments

Cu

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eals

20

16 –

202

0

CY 2020 Deals

Wider Focus

Players

Breakthrough

Players

Competitive

Players

Established

Players

IBSI LeaderBoard – Payments

Temenos

Volante

Infosys Finacle

ACI Worldwide


HPS

FSS

Finastra TCS Financial Solutions

82

17.8 Risk & Compliance

The category of Risk & Compliance provides an interesting perspective of the market as the players

occupied only two grids out of the four. Temenos emerged as an established player along with the cohort

of Infrasoft Technologies, Sopra Banking Software, and Azentio Software. All the other players such as

Murex, Intellect Design Arena, Loxon, etc., have fared moderately well in this category and feature in

the Wider Focus quadrant.

Figure 43: IBSI LeaderBoard – Risk & Compliance

Cu

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eals

20

16 –

202

0

CY 2020 Deals

Wider Focus

Players

Breakthrough

Players

Competitive

Players

Established

Players

IBSI LeaderBoard – Risk & Compliance

Temenos


Azentio Software (3i Infotech)

Infrasoft Technologies

Murex



Path Solutions

Loxon

83

18.0 Conclusion The year 2020, hit by the COVID-19 pandemic, has been both a curse and a boon in disguise for the

banking sector as well as the system suppliers who cater to this segment. On one hand, the pandemic

forced banks and financial institutions to bring a close check on their budgets. On the other hand, it

encouraged banks to adopt digitisation in every aspect of their operations, both internal and external,

to bring resiliency in the ongoing adverse market situation. The need of the hour was quick adoption to

the situation of the lock-down and social distancing that catalysed the pace of digital transformation and

brought the sector to a position that it would have achieved probably in the next 5 years.

Owing to the changing landscape, IBSI Sales League Table 2021 introduced new categories this year that

were found to attract traction. The Digital Banking & Channels category recorded the highest number of

deals owing to the rising importance of the virtual customer onboarding practise and focus on the

customer journey. The second highest deals were recorded by the Payments | Retail segment, as

compared to Risk Management last year. With Open Banking initiatives around the world, the strategy

for suppliers is to become a one-stop shop for banks and financial institutions and provide systems that

cater to the niche requirements of customers. The deals for Universal and Retail Banking systems

remained almost stagnant, indicating the shifting focus of banks to new areas from conventional

technologies. They are focusing on micro-segments rather than macro-ones, thereby making the niche

markets boom more than the traditional ones. The new categories of Conversational Banking and

InsurTech also fared well in SLT 2021.

Another highlighting feature of this edition of SLT was, apart from the distinct Domestic Sales League

Tables, the LeaderBoard, that analysed the performance of the suppliers within 8 broad segments. The

LeaderBoard grid explicitly called out the players that have shown stability and pioneers in these fields,

giving a wider and deeper perspective of the market.

84

About the Authors

Amira Shyamsukha is an Analyst at IBS Intelligence. She is an expert on Statistical Analysis and Regional

Trends in Banking Tech and FinTechs.

Pankaj Chawla is Head of Research at IBS Intelligence. He is an expert on global trends in the economic

environment, market sizing, and market forecasting.

For Further Discussion

If you would like to discuss more on this report, please contact us at [email protected]

NNEW YORK LONDON

DUBAI MUMBAI

BANGALORE

WWW.IBSINTELLIGENCE.COM

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SALES LEAGUE TABLE REPORT 2021

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