Date post: | 20-Oct-2014 |
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1 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B Sales Consulting “…. helping you win clients and
grow profitable revenues”
Sales Training for Profitable Growth
2 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
Our clients tells us we deliver results because we are practical, experienced and flexible
SHREEVEPORTmanagement consultancy
3 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
Our clients tell us that we how to help them sell to the boardroom because ….
We are uniquely focused on high value ‘Business to Business’ professional services sales
We align all aspects of Market Readiness and Sales Effectiveness in an integrated manner (sales model, processes and management)
We understand the human side of the sale using our InterPersonal Selling© and Decision Making Models
We go beyond the ‘what to do’ by working with our clients on the ‘how to do it’ for Profitable Growth
4 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
We have a flexible and integrated approach to growing our Clients’ profitable revenues
Sales Management
Sales Coaching and Skills Transfer
Lead Generation& Demand Creation
Market Readiness
Resource Mgmtand Recruitment
5 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
We help our clients sell complex, high value, ‘Business to Business’ propositions
OUR VALUE PROPOSITION – We help our clients win and grow profitable revenues by creating demand, improving
their market readiness, sales effectiveness and building their people’s selling confidence
OUR PEOPLE
– We are experienced IT and Consulting Professionals with proven Sales and Management
track records from Gemini, BAH, KPMG, Deloitte, CGE&Y, MicroStrategy, Oracle and
Baan
OUR APPROACH
– We work with clients to design, implement and deliver customised assignments, from a
proven toolkit, to deliver agreed results
6 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
Our Revenue Roadmap© connects the 5 revenue levers for profitable growth
EMERGINGCLIENTS’
NEEDS
NewServices
and Markets
Demand Creation
NewBusiness
Development
NEW
AccountManagement
Account Planning
AccountDevelopment
EXISTING
ShortValue
Proposition Value Chain
Capabilities&
ServiceOffers
OFFER
ExecutiveProfiling
Market Targeting
Market Positioning
POSITION
Market Messages
Lead Generation
Pipelineand Bid
Management
DIRECTION
GROWINGPROFITABLE
REVENUES
7 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
Our B2B Sales Roadmap © guides you & your team through complex Sales Cycle
Motives
Decision CRITERIA
Relationship
OPEN DEVELOP CLOSEBUYINGDRIVERS
PHASESCLOSE
TRIAL APPROACHESOBSTACLESBENEFITSISSUES CLOSE
TEAM BUSINESS CASE COMPELLING EVENT
RATIONAL POLITICAL EMOTIONAL
8 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
Our Value Chain creates different ways to grow our Clients’ Profitable Revenues
Transfer Skills
Coach Opportunities
Design SalesEffectiveness
Transform Results
ClientsBenefitsin £££
Implement Change
Sharpen Market Readiness
9 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
We help our clients to grow profitable revenues by harmonising the 4 revenue engines using….
Business Development• Market Messages• Microbranding © (5 buying
steps)• Interpersonal Selling ©• Demand Creation• Decision Management• Account Management
Sales Management• Targeting• Pipeline• Qualification• Pricing• Forecasting• Resource Allocation• Recruitment
Performance Management• Competencies• Goals• Appraisals• Reward• Personal Development Plans• Career Management• Client Satisfaction
Market Readiness• Value Proposition(s)• Lead Generation• Market Position• Sales Collateral• Market Messages
10 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
…by using B2B Sales Consulting proven sales tool kit for sales people
microBranding
Qualification
The 5 Selling Steps
Closing
Team SellingTeam Buying
Partnering
InterPersonalSelling
Behavioural Communications
Sales Strategies
BidManagement
AccountDevelopment
LeadGeneration
Handling the1st Meeting
DecisionManagement
Competition
BenefitsDevelopment
PhasedSelling
Negotiating
Targeting
Buying Climate
Styles &Competencies
Campaign Management
SALES MANAGEMENTCAPABILITY
BEHAVIOURALCAPABILITY
INDIVIDUALCAPABILITY
TEAMCAPABILITY
Market Messages
CommunicationsWritten, Verbal & Visual
Win Planning
Sales Processes
New Service Development
Account Management
Win / LossDebriefs
MarketComms
PerformanceAppraisals
PipelineManagement
MarketPositioning
Pricing
Value Creation
11 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
Our workshop delegates tell us they get practical tools they can use immediately
“A very positive experience. Good exercises and I learned
some good tips” Charles Heyhoe, NEC
“The ability of the presenters to be flexible and to modify the course content overnight (at the attendees’
request), was much appreciated”Jim Blakelock, Mantix
“ Really got my mind working – sound & gritty models that reflect real business and real life” Kevin
Johns, Catalise
“The most directly relevant course that I have attended in my consulting career”
Kevin Stockbridge, m.a.Partners
“An exciting opportunity to gain an insight into the buyer’s mind and the psychology of
the buying process” Jamie Maxwell-Grant, HB Solutions
“Very good for proposal building
and entry strategy” Sunil Shah, EDS
We always measure delegate satisfaction
We always measure delegate satisfaction
We follow Kirkpatrick's
Four Levels of Training Effectiveness
Level 1: Measure Reaction
Level 2: Measure Learning Retention
Level 3: Measure Behavioral Changes
Level 4: Measure Results
We follow Kirkpatrick's
Four Levels of Training Effectiveness
Level 1: Measure Reaction
Level 2: Measure Learning Retention
Level 3: Measure Behavioral Changes
Level 4: Measure Results
“Good clear delivery and entertaining
illustrations”Mark Rands, PA
Consulting
“Very well presented. I appreciate the examples &
real-life scenarios”Ani Tertzakian – Equinox
12 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
Some examples of B2B Sales Consulting’s proprietary business development techniques
B2B Sales Consulting99 © B2B Sales Consulting Limited 2003 All rights reserved.
<
Clients need 5 Buying Steps and they create a genuine partnership dialogue
Pre
Project
1st stepCLIENT ISSUES
2nd StepCLIENT BENEFITS
3rd stepCLIENT OBSTACLES (internal)
4th stepTRIAL APPROACHES
5th stepCLOSE
B2B Sales Consulting127 © B2B Sales Consulting Limited 2003 All rights reserved.
<
InterPersonal excels at accessing the 2 most important channels
Emotionally– understanding the
personal context
Politically – understanding how the
client organisation takes decisions
Rationally – can not win here
– but can be eliminated
Political
Rational
Time
Emotional
B2B Sales Consulting170 ©B2B Sales Consulting Limited 2003 All rights reserved.
<
Client Decision Making Process has 4 parts
ROI & PricingROI & Pricing
Situational& Political
Situational& Political
Issues/BenefitsIssues/Benefits
Events, ReportingEvents, Reporting
CriteriaCriteria
MakersMakers
FundingFunding
TimingTiming
DecisioningDecisioning
B2B Sales Consulting189 © B2B Sales Consulting Limited 2003 All rights reserved.
<
Both sides have their own 4 Negotiating Elements
Client’s
1. Must Win
2. Like to Win
3. Tradables
4. Non-Tradables
Seller’s Position
1. Must Win
2. Like to Win
3. Tradables
4. Non-Tradables
1st: Identify your client’s1st: Identify your client’s 2nd: Identify your own2nd: Identify your own
13 © B2B Sales Consulting Limited 2009 All rights reserved.
B2B SALESCONSULTING
Some of the ways we can help you to transform profitable professional services revenues
Market Readiness– Build focused value messages for your most attractive markets
Lead Generation– Outsource it to us and we will produce qualified leads
Sales Effectiveness Workshops– Select and customise specific modules for your people
Demand Creation– Specific tools and techniques to create innovative new business
Account Management Clinincs– Maximise your ‘safe’ revenue before your competitors do
Opportunity Coaching– Fastest results, real ROI, fees can be success based
Business Development Recruitment– Culture fit more important than a glossy CV
14 © B2B Sales Consulting Limited 2009 All rights reserved.
Contact Us
www.b2bsalesconsulting.co.uk(rebuilding)
[email protected] Pavitt +44 777 552 5587