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® IBM Lotus Sametime and Unified Communications and Collaboration Strategy and Technical Roadmap [email protected] March 2007
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Page 1: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

®

IBM Lotus Sametime and Unified Communications and Collaboration

Strategy and Technical Roadmap

[email protected]

March 2007

Page 2: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

A new reason to look at Lotus Sametime

Page 3: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

2006: the year of Lotus Sametime….

Jan 2006

Apr 2006

June 2006

Aug 2006

Sametime 7.5 Ships

Sametime Gateway

Ships

Sametime Mobile Ships

Oct 2006

Nov 2006

Lotusphere 2006

Sametime 7.5 plans publicly introduced

AOL, Yahoo, Google

Telephony / video partnerships

Sametime as a platform

Sametime 7.5 Beta Program

kicks off

Press release:

Microsoft integration

Mobile clients

Sametime on Linux

commitment

Page 4: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

IBM Lotus Sametime 7.5

Page 5: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

IBM Lotus Sametime 7.5

Page 6: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

IBM Lotus Sametime 7.5

Page 7: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

IBM Lotus Sametime Mobile

Sametime customers are now entitled to mobile clients that can run on multiple operating systems, including BlackBerry, Windows Mobile, and Symbian (Nokia).

Page 8: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Sametime 7.5 Mobile Client

Contact List Active Chat List Chat Window

Page 9: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

IBM Lotus Sametime Gateway

Page 10: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Lotus Sametime as a platform2007 Best IBM Lotus Sametime Collaboration Extension

Imixs: IX Workflow PluginLotus Award winner

Is||coord: IS PhoneLotus Award finalist

RADVISIONLotus Award finalist

Page 11: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Unified Communications and Collaboration Roadmap

SUBJECT TO CHANGE

Revolutionizing the Experience

Pioneering the Real Time Collaboration

Platform

Extending the Experience

Page 12: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Roadmap:Unified Communications and Collaboration

Sametime 7.5– Sametime Gateway– Mobile IM Clients

Sametime 7.5– Sametime Gateway– Mobile IM Clients

Sametime “Next”Sametime “Next”

SUBJECT TO CHANGE

Sametime 7.5.1 Sametime 7.5.1

Sametime “Next” +1Sametime “Next” +1

Revolutionizing the Experience

Pioneering the Real Time Collaboration

Platform

Extending the Experience

Page 13: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Roadmap:Unified Communications and Collaboration

Sametime 7.5– Sametime Gateway– Mobile IM Clients

Sametime 7.5– Sametime Gateway– Mobile IM Clients

Sametime “Next”Sametime “Next”

SUBJECT TO CHANGE

Sametime 7.5.1 Sametime 7.5.1

Sametime “Next” +1Sametime “Next” +1

Revolutionizing the Experience

Pioneering the Real Time Collaboration

Platform

Extending the Experience

• Point-to-point video• Tabbed Chat• Microsoft Office and

Outlook Integration• Linux Server• Mac IM Client and Web

conference participation• Single sign-on support• IM client and Web

conferencing updates• More granular policies

Page 14: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Lotus Sametime 7.5.1 – Additional Upcoming Features: IM

Chat history search

Chat history n-way records

Contact capability icons (for provider features – i.e. telephony on/off hook)

Additional plug-ins (Primary Contacts)

New Administrative optionsVideo chat – allow, bit rate, portsEmoticonsScreen captureMobileMultiple communitiesLimit contact list sizeIntegrated Sametime – enable full Sametime features inside Notes 8 - requires full Sametime licensePlug-in Management – allow end user control, forced updates site

Page 15: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Lotus Sametime 7.5.1 – Additional Upcoming Features: Web Conferencing

Meeting Room Client enhancementsCan choose whether to include group chatCan turn off all chat for particular users, via policyFull edge-to-edge maximizeSections can be completely minimizedRight-click menu for navigating slides

e-Mail automatically sent to meeting creator and chair

Repeat Meeting support

Meeting Center enhancementsLog in fields are available directly on the meeting center pagesQuicker meeting start-upMore meetings per view

Macintosh Support (Safari 2.0 on Mac OSX 10.4.x)View-only for application sharing; no IP audio or video

Page 16: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

IBM Lotus Sametime 7.5.1: Point to point video

Page 17: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Lotus Sametime 7.5.1 – Tabbed Chat interface

Page 18: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Subject to change

Page 19: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Subject to change

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Subject to change

Page 21: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Lotus Sametime 7.5.1 – Microsoft Outlook Integration

Page 22: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Roadmap:Unified Communications and Collaboration

Sametime 7.5– Sametime Gateway– Mobile IM Clients

Sametime 7.5– Sametime Gateway– Mobile IM Clients

SUBJECT TO CHANGE

Sametime 7.5.1 Sametime 7.5.1

Sametime “Next” +1Sametime “Next” +1

Revolutionizing the Experience

Pioneering the Real Time Collaboration

Platform

Extending the Experience

Sametime “Next”Sametime “Next”

Page 23: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Roadmap:Unified Communications and Collaboration

Sametime 7.5– Sametime Gateway– Mobile IM Clients

Sametime 7.5– Sametime Gateway– Mobile IM Clients

SUBJECT TO CHANGE

Sametime 7.5.1 Sametime 7.5.1

Sametime “Next” +1Sametime “Next” +1

Revolutionizing the Experience

Pioneering the Real Time Collaboration

Platform

Extending the Experience

Sametime “Next”• Web conferencing

enhancements• Upgraded audio/video• Improved record and

playback (mpeg-4)• Better JVM Management• FIPS-140• More granular policies• Calendar presence

integration

Sametime “Next”Sametime “Next”

Page 24: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

The virtual workplace is here - NOW

58% of IT Executives considers their company to be a virtual workplace.

More than 75% of them report using real-time communications technologies today.

90% of employees work in locations other than headquarters.

Between 60% and 70% of employees work in different locations from their bosses.

The number of virtual workers has increased by a whopping 800%over the past five years.

© Copyright Nemertes Research Inc., 2006. All rights reserved

Page 25: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Why businesses buy Lotus Sametime: Real Business Value – Right Now

Enable remote workers –expand your business coverage

Conduct meetings with dispersed teamsover web conferencing

Conduct design sessions for new productsbetween offices without flying

Improve customer service by cutting time to answers, reducing phone time and increasing customer satisfaction

Address telephone and travel costs

Page 26: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Unified Communications and Collaboration = UC2

New multi-media collaboration with unified voice, video, IM, conferencing, Email & telephony

Enables new paradigm for how people, teams and communities collaborate

Helps save time & money

Can increase the speed & accuracy of communication

Serves as a basis for powerful solutions

Real-time products evolve to unified communication & collaboration platform to support all types of enterprise communication

Collaboration Conferencing

Telephony

Presence

Page 27: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Unified Communications and Collaboration:Not if but when

Which advanced VoIP features does your company plan to pursue in the next 12 months

57%

54%

37%

32%

6%

Unified Communications

Integrated voice mail and e-mail

Presence information

Integrated into business and productivitysoftware

Other

Source: InformationWeek Research VoIP studyhttp://www.informationweek.com/news/showArticle.jhtml?articleID=189800103&pgno=1&queryText=

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Beyond Lotus Sametime:IBM Unified Communications and Collaboration Vision

IBM's vision is to foster innovation and business agility by making it easier for people to find, reach and collaborate

through a unified communications experience.

We accomplish this by delivering an open and extensible software platform that integrates presence, IM, email, unified messaging, web, voice, video,

telephony and business applications across multi-vendor environments.

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Page 30: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

IBM and Cisco VoiceCon Announcements

• UC² Client PlatformAvailable to developers for free with low support costA compatibility test suite and “certification brand" will ensure UC2

platform complianceLotus Sametime already built on UC² client platform; Cisco CUPC client to be built on UC2 client platform

New joint offerings based on UC² client platform2Q 2007 - Click to call and Cisco Unity Voice Mail access in Lotus Sametime1Q 2008 - New joint client offering combining Lotus Sametime with Cisco soft phone, hard phone control, call history, conferencing, video telephony and the ability to see federated presence information.Cisco to sell Sametime and IBM to sell Cisco solutions; IBM and Cisco to sell joint offerings

Expanded services support from IBM Global TechnlogyServices (GTS)

IBM and Cisco have joined together to deliver a Unified Communications and Collaboration (UC²) client platform based on open standards and open source, and to expand existing UC partnership with joint product offerings and go to market efforts

IBM and Cisco have joined together to deliver a Unified Communications and Collaboration (UC²) client platform based on open standards and open source, and to expand existing UC partnership with joint product offerings and go to market efforts

More details at: http://www.ibm.com/lotus/uc2

Page 31: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Unified Communications Integration

Enabling a single UC2 experience for Sametime customers.

Out-of-the-box connectivity to major telephony systems.

Communicate directly from PC through the corporate PBX or publictelephone lines over extension APIs and standards (SIP, CSTA)

Page 32: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Click-to-talk, Click-to-see

Web Conf IntegrationClick-to-call,Click-to conference

Lotus Sametime 7.5 Business Partner Solution Integration

Current Sametime UC2 Capabilities

Page 33: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

Open ecosystem and extension model

Partners demoing or shipping solutionsCapability

Unified Messaging for Sametime

Unified Messaging for Notes and Domino

Web conferencing audio/meeting scheduling

Web conferencing audio integration

Softphone integration

Multipoint video integration

Call Management

Aggregated Telephony Presence

Click to Call, Click to conference

Page 34: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

UC2 delivers real benefits

LOB/End UsersIncrease speed and accuracy of communication and executionFacilitate global and cross-organizational collaboration and information sharingEnable powerful solutions tailored to specific business process and industry needsSimplification

ITSupports heterogeneity; avoids rip & replaceOne stop shopping (via GTS) where desiredCost savings & simplificationRapid creation & deployment of value add plug-ins and/or 3rd party solutions

Page 35: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

When you get back to the office…

Try it for yourself: stdemo3.dfw.ibm.com

Learn about the integrated solutions from our partners: www.ibm.com/software/lotus/partnershowcase/sametime/

Look into building your own plugins and deployment resources:

www.ibm.com/developerworks/lotus/products/instantmessaging

Page 36: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

®

Thank You

Stephen Londergan

Page 37: Sametime and UC2 Strategy for Hong Kong - IBM · PDF fileLotus Sametime already built on UC² client platform; Cisco CUPC ... Microsoft PowerPoint - Sametime and UC2 Strategy for Hong

© IBM Corporation 2007. All Rights Reserved.

The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Sametime, WebSphere and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

All references to Renovations and Zeta Bank refer to a fictitious company and are used for illustration purposes only.


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