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Program Outcomes Tables Sample of Assessment Outcomes and Assessment Tools
2016 – 2017
Office of Institutional Effectiveness and Advancement
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Contents SCHOOL OF COLLEGE TRANSFER, BUSINESS AND EDUCATION ..................................................................................................................................... 5
College Transfer (AA/AS) Mapping ............................................................................................................................................................................ 6
College Transfer (AA/AS) Outcomes Table Results .................................................................................................................................................. 7
Math Rubric for Math 171 ................................................................................................................................................................................... 11
Math Rubric for Math 143 ................................................................................................................................................................................... 12
Communications Rubric ....................................................................................................................................................................................... 13
Technology Rubric ................................................................................................................................................................................................ 14
Reading Rubric ..................................................................................................................................................................................................... 15
Writing Rubric ...................................................................................................................................................................................................... 16
Business Administration Mapping ........................................................................................................................................................................... 18
Business Administration Outcomes Table Results ................................................................................................................................................. 19
Business Plan Rubric ............................................................................................................................................................................................ 22
Computer Information Technology Mapping .......................................................................................................................................................... 25
Computer Information Technology Outcomes Table Results ................................................................................................................................ 26
Skills Assessment Manager (SAM) ....................................................................................................................................................................... 29
Medical Office Administration Mapping .................................................................................................................................................................. 30
Medical Office Administration Outcomes Table Results ....................................................................................................................................... 31
OST 136 Project Grading Rubric .......................................................................................................................................................................... 34
OST 243 Grading Rubric ...................................................................................................................................................................................... 35
SCHOOL OF CAREER AND TECHNICAL EDUCATION ..................................................................................................................................................... 36
Advertising & Graphic Design Mapping ................................................................................................................................................................... 37
Advertising and Graphic Design Outcomes Table Results ..................................................................................................................................... 38
Project Rubric for GRA-152 .................................................................................................................................................................................. 48
Project Rubric for GRD 272 .................................................................................................................................................................................. 49
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Automotive Systems Technology Mapping ............................................................................................................................................................. 50
Automotive Systems Technology Outcomes Table Results ................................................................................................................................... 51
Automotive Systems Technology Program Rubric ............................................................................................................................................... 53
Industrial Systems Technology Mapping ................................................................................................................................................................. 54
Industrial Systems Technology Outcomes Table Results ....................................................................................................................................... 55
Industrial Systems Technology Program Rubric .................................................................................................................................................. 57
Welding Technology Mapping ................................................................................................................................................................................. 58
Welding Technology Outcomes Table Results ....................................................................................................................................................... 59
Welding Technology Program Rubric .................................................................................................................................................................. 62
SCHOOL OF HEALTH SCIENCES AND HUMAN SERVICES .............................................................................................................................................. 63
Dental Hygiene Mapping ......................................................................................................................................................................................... 64
Dental Hygiene Outcomes Table Results................................................................................................................................................................ 65
DEN 121 Case Study Rubric .................................................................................................................................................................................. 70
Case Study Rubric DEN 220 .................................................................................................................................................................................. 71
Clinic Course Patient Requirements .................................................................................................................................................................... 72
DEN 232 Affordable Oral Health Care Program Plan Project ............................................................................................................................... 73
ADN/PN Nursing Mapping ....................................................................................................................................................................................... 74
Nursing - ADN/PN Outcomes Table Results ........................................................................................................................................................... 75
Clinical Evaluation Tool ........................................................................................................................................................................................ 86
Competency Evaluation Checklist ........................................................................................................................................................................ 94
Human Services Technology Mapping ..................................................................................................................................................................... 96
Human Services Technology Outcomes Table Results ........................................................................................................................................... 97
Human Services Program Rubric ........................................................................................................................................................................ 100
Phlebotomy Mapping ............................................................................................................................................................................................ 101
Phlebotomy Outcomes Table Results ................................................................................................................................................................... 102
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Affective Domain Evaluation .............................................................................................................................................................................. 107
Venipuncture Evaluation.................................................................................................................................................................................... 109
Psychomotor Skills Evaluation ........................................................................................................................................................................... 111
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School of College Transfer, Business and Education
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Program Outcomes – Course Alignment (Curriculum Mapping)
Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
RATIONALE: The courses listed as part of the SLOs are courses that are used as part of the general education assessment.
Program: College Transfer (AA/AS) Department Head: Calvin E. Stansbury
Program Outcome #1:
Graduates will demonstrate college-level writing skills through the construction of clear written essays.
Program Outcome #2:
Graduates will use language
efficiently and demonstrate the
ability to construct and deliver well-
organized oral presentations.
Program Outcome #3:
Graduates will demonstrate an understanding of mathematical and scientific concepts and demonstrate the ability to apply learned concepts to real world situations.
Program Outcome #4:
Graduates will learn to appreciate fine arts and humanities.
Program Outcome #5:
Graduates will have the ability to use concepts learned in social sciences to understand human behavior
Course #1: ENG 111
I, R, A I
Course #2: ENG 112
I, R, A I
Course #3: MAT 143
I, R, A
Course #4: MAT 171
I, R, A
Course #5: COM 231
I I, R, A
Course #6: HUM 115
I, R I, R, A
Course #7: PSY 150
I, R, A
Course #8: HIS 111
I, R, A
Course #9: MUS 110
I, R, A
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Instructional Programs: 2016-2017 Year-end Outcomes Tables SCHOOL: School of College Transfer, Business and Education
DEPARTMENT: College Transfer (AA/AS)
Name: Calvin Stansbury
Purpose/Mission statement that relates to the mission of the institution: The purpose of the General Education Program is to provide students in the Associate Degree and Diploma programs the general education skills necessary to be successful in the workplace or in the transfer to a four-year university.
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
Goal I: Update, maintain, and evaluate annually our comprehensive academic advising model inclusive of strategies for marketing, recruitment, retention, and career/transfer opportunities
Increase enrollment in the college transfer programs (Associate of Arts, Associate of Science, Associate in Engineering programs)
Enrollment will increase by a minimum of 15%.
1. Enrollment data report (registrar’s office)
2. Marketing program to CCP and Early college students
3. Marketing college transfer program on college marquee
4. Market the online AA program
Goal Met: 17% increase from 306 to 348 Fall 2015: 303 college transfer majors Spring 2016: 306 college transfer majors Fall 2016: 348 college transfer majors Spring 2017: 358 college transfer majors
Marketed college transfer program using marquee. Participated in recruitment/outreach activities with admissions office Updated marketing materials for the college transfer program; shared with external constituents. Marketed program via in-house video.
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Graduates will demonstrate an understanding of mathematical and scientific concepts and demonstrate the ability to apply learned concepts to real world situations. (MAT 143, MAT 171)
Students will demonstrate proficient college-level math skills upon completion of college-level math course
At least 80% of students assessed will be proficiency in college-level math
1. Comprehensive final exam in MAT 171 2. Project-based learning assignment (MAT 143) 3. Math Rubric
MAT 171 – overall pass rate 62% MAT 143 – overall pass rate 57.6%
Required mandatory tutoring sessions at midterm to prepare for final exam Used collaborative assignments in class to support content Used Improved the Learning Process periodically to assess strategies that students could use to be successful
Graduates will demonstrate college-level writing skills through the construction of clear written essays. (ENG 111, ENG 112)
Students will demonstrate proficient college-level writing skills upon completion of ENG 111 and ENG 112 courses
At least 80% of students assessed will be proficiency in college-level English courses
Research papers (persuasive and expository) Macro Reading/Writing Rubric
ENG 111 overall success rate: 71% ENG 112 overall success rate: 76% Aggregate: 73%
Used themed learning assignment to foster collaborative assignments in class to writing and research skills Required mandatory lab writing sessions to revise/edit papers and conduct research
Graduates will use language efficiently and demonstrate the ability to construct and
Students will demonstrate proficient college-level communication skills upon completion of COM 231
At least 80% of students assessed will be proficiency in college-level communication courses
Public speaking videos (poem, persuasive or debate speech)
COM 231 overall success rate: 79%
Used Improved the Learning Process periodically to assess strategies that students could use to be successful.
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deliver well-organized oral presentations. (COM 231)
Communications Rubric
Encouraged peer review of speeches as a means to solicit useful feedback. Allowed students to re-do one speech, along with modified research paper
Graduates will learn to appreciate fine arts and humanities. (HUM 115, HIS 111, MUS 110)
Students will display critical thinking skills and proficiency in college-level fine arts and humanities courses HUM 115, HIS 111 MUS 110
At least 80% of students assessed will be proficiency in college-level critical thinking and humanities/fine arts courses
1. Research comparisons of musical genres
2. Comparison/contrast essay (HIS 111)
3. Contemporary issues/solutions paper
Tech Rubric Research Papers/Micro Reading/Writing Rubric
HUM overall success rate: 80% HIS overall success rate: 50% MUS overall success rate: 79% Aggregate: 75%
Lecture time added to HIS 111 to focus on analyzing source information. Implementation Fall ’17. Assessment will continue and be monitored for improvement. HUM 115 and MUS 110 incorporated active learning strategies to foster student success and engagement to include collaboration, project-based learning, and peer assessments.
Graduates will have the ability to use concepts learned in social sciences
Students will demonstrate proficient college-level understanding of concepts in social
At least 80% of students assessed will be proficiency in college-level social science course.
1. Research papers
2. Psychology projects (games that
PSY 150 overall success rate: 77%
Assigned research projects early in the semester, required a draft of research proposal, provided
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to understand human behavior (PSY 150)
sciences to understand human behavior
connect psychology to real-world)
Tech Rubric Research Papers/Micro Reading/Writing Rubric
earlier feedback to ensure that more competencies are achieved.
Summary/Additional Analysis
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Math Rubric for Math 171
Criteria
4
2
0
Can use graphing calculator to find a linear and quadratic equation for a set of data.
Both the linear and quadratic equations are correct for the data.
One equation is correct.
Neither equation is correct.
Can use the models to make predictions.
Substitutes the values into the equation for the correct variable and solves the equation for the missing variable correctly.
Substitutes the values into the equation for the correct variable, but makes minor errors in calculating the other variable.
Substitutes values for the wrong variables and solves incorrectly.
Proficient = 4
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Math Rubric for Math 143
Criteria
4
2
0
Can identify the correct formula to find simple or compound interest, substitute, calculate, and analyze to find the correct interest and maturity value.
Equation, calculations, and analysis are correct.
Equation is correct but calculation and/or analysis is incorrect.
Equations, calculations, and analysis are incorrect.
Can identify the correct formula and calculate the mean, standard deviation, applying it to the bell-shaped curve, and apply the data to a question.
Mean and standard deviation is calculated correctly and analysis is correct.
Mean or standard deviation is calculated correctly and/or analysis is incorrect.
Equations, calculations, and analysis are incorrect.
Proficient = 4
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Communications Rubric 4=A The student has demonstrated strong proficiency in communication by developing a coherent speech around a clearly defined topic. In addition, the student has done all of the following:
Properly articulates, enunciates, and pronounces words.
Speaks using vocal variety, emphasis, pacing, and effective tone.
Appears knowledgeable and confident in the subject.
Exhibits Enthusiasm 3=B The student has demonstrated basic proficiency by developing a coherent speech around a clearly defined topic. In addition, the student has done at least three of the following:
Appears at least somewhat knowledgeable of topic without reading word for word.
Speaks clearly.
Uses some variety in voice and attempts to use some emphasis and varied pacing.
Exhibits some level of enthusiasm but not sufficient for strong proficiency in communication. 2=C The student demonstrates minimal proficiency by completing a unified, somewhat coherent, presentation with significant flaws in delivery. The presentation may be marked by some or all of the following:
Student does not project confidence, certainty or preparation.
Student lacks enthusiasm, effective articulation and enunciation.
At times, the student appears to be reading or reciting information. 1=D The student has not demonstrated proficiency. The presentation may be marked by some or all of the following:
Student lacks certainty, confidence and preparation.
Student is not knowledgeable of the information presented; rather, he or she reads much or all of the information.
Student doesn’t project knowledge or eagerness to share information with the class.
The content is unfocused and incoherent. Students Name: _______________________________ Program _________________________________
Assignment ____________________________________ Score_______________________
Proficient = 2+
Proficient?
Yes No
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TECH RUBRIC: RESEARCH PAPERS
Exceeds
standard
Meets
minimum
requirements
Does not
meet
standard—
requires
further
work
The margins are 1 inch or MS Word default
NA 3 2
For academic research papers, the paper is double spaced.
OR
For professional/business research papers, the paper is
single-spaced, with an extra line between paragraphs or
sections.
NA 3 2
The font is is Arial or Times New Roman, 12-point.
NA 3 2
For academic research papers using MLA, there is a header at the
top of page one in the upper left, correctly conforming to MLA
guidelines; for papers using APA, there is a title page, correctly
conforming to APA guidelines. OR
For professional/business research papers, the paper makes
consistent use of headers, with a clear distinction between each level
of header.
4 (no format
errors) 3 (no more than
one format
error)
2 (more than
one format
error)
For all academic research papers, pagination begins with
Page 1. For MLA, the student’s last name precedes the page
number—formatted according to MLA guidelines. For APA,
the title of the paper precedes the page number—formatted
according to APA guidelines. In either format, the font style and
size within the pagination should match that within the body of the
paper.
For professional/business research papers, the pages are
consistently paginated (pagination is not mandatory on the
first page). Altogether omitting pagination will count as only
one error.
4 (no format
errors) 3 (no more than
one format
error)
2 (more than
one format
error)
The Works Cited or References page follows MLA or APA
guidelines (the line-spacing can stray from guidelines in a
business paper).
4 (no format
errors) 3 (no more than
two format
errors)
2 (more than
two format
errors)
In-text quotes and paraphrases follow MLA or APA
mechanics.
4 (no format
errors) 3 (no more than
two format
errors)
2 (more than
two format
errors)
Uses electronic resources for research.
4 (Uses two or
more sources such
as newspapers or
journals, which
can be accessed
through the LRC’s
databases.)
3 (Uses only
one source such
as newspapers
or journals,
which can be
accessed
through the
LRC’s
databases.)
2 (At the
most, only
uses
resources that
can be
accessed via
search
engines.)
Professional Presentation 4 (no typos) 3 (no more than
two typos) 2 (more than
two typos)
Proficient= 27 Score_______________________ Student’s Name: _______________________________________________ Assessor’s Signature: _______________________________________________
Proficient?
Yes No
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Student’s Name _________________________________ Program __________________________________ AAssignment ____________________________________ BBasic Comprehension Score_______________________ aAnalytical /Evaluative Score_____________ Proficient = 11+; Not Proficient= 10- Combined Score____________________
READING RUBRIC Micro/Macro-Level Artifacts Research Papers & Reader/Response Papers
DEFINITIONS 1. Paraphrased Passage: In addition to the conventional meaning of the term, these passages can refer to properly credited summaries of entire
arguments or texts. 2. Reading text: A college-level text that is the focus of the student’s paper, or a single passage taken from a college-level text and used as support. 3. Basic-Comprehension Reading Skill: An ability to recount isolated details from reading text(s) and understand their literal meanings; or the ability
to summarize the beginning, middle, and end of a reading text. 4. Analytical Reading Skill: An ability to deduce meaning from context, to infer meaning from subtext, or to apply meaning in unique ways. 5. Evaluative Reading Skill: An ability to formulate and apply a unique set of criteria in making a qualitative judgment about a reading text. 6. Proficiency: A reader’s ability to both comprehend a college-level text and process it through upper-level cognitive tasks such as analysis or
evaluation.
BASIC- COMPREHENSION
SKILLS
5 The student HAS demonstrated proficiency
in reading comprehension by doing at least
one of the following:
Recounting a coherent summary of a
reading text, reflecting a beginning, middle,
and end.
Recounting or paraphrasing two points from
the reading text(s) and clearly and
relevantly tying these points to the student’s
topic. NOTE: Only relevance is a
consideration for this criterion—not the
effectiveness of the point as support.
Quoting two passages from the reading
text(s) and following up each with an
accurate restatement of the author’s literal
meaning in the student’s own words; or
following up each with a logical
interpretation or original application of a
quoted concept. NOTE: Only relevance is a
consideration for this criterion—not the
effectiveness of the point as support.
3 The student has NOT fully demonstrated
proficiency in reading comprehension. At best,
the student has done one or more of the
following:
Paraphrased only one point from a reading text,
relevantly tying this point to the student’s
topic. NOTE: Only relevance is a consideration
for this criterion—not the effectiveness of the
point as support.
Quoted only one passage from a reading text
and followed up with an interpretation or
analysis relevant to the student’s topic. NOTE:
Only relevance is a consideration for this
criterion—not the effectiveness of the point as
support.
1 The student has NOT demonstrated proficiency in
reading comprehension. At best, the student has
done the following:
Quoted one or more passages from the reading
text(s) and followed up each with an interpretation
or analysis of only partial relevance or accuracy.
Flaws also may include an over-reliance on the
language and/or syntax of the original quote within
the student’s interpretation.
Paraphrased one or more passages from the reading
text(s) without clarifying a connection to a greater
context.
0 The student has shown little or no evidence of having read the text(s).
ANALYTICAL / EVALUATIVE
SKILLS
10 The student HAS demonstrated evaluative
reading proficiency by doing the following:
Locating, evaluating, and choosing to
include at least three passages to quote
and/or paraphrase, each of which
provides convincing support for a claim;
while accompanying each passage with a
successful interpretation or analysis
relevant to the student’s purpose.
6 The student HAS demonstrated analytical
reading proficiency by doing at least one of the
following:
Quoting and/or paraphrasing at least two
passages from the reading text(s) and on the
basis of each, explaining in the student’s own
words, a logically deduced argument or claim. Quoting and/or paraphrasing at least two
passages from the reading text(s) and
successfully applying to another context, the
concepts inherent within the passages.
Quoting two or more passages from the reading
text(s) and on the basis of these passages,
inferring meaning that is implied but not
specifically stated.
1 The student has NOT fully demonstrated college-
level analytical or evaluative reading proficiency.
At best, the student has done one or more of the
following:
Quoted and/or paraphrased only one passage from
the reading text(s) and on the basis of this passage,
advanced—in the student’s own words—a logically
deduced argument or claim. Quoted and/or paraphrased only one passage from
the reading text(s) and successfully applied to
another context, the concepts inherent within the
passage(s).
Quoted only one passage from the reading text(s)
and, on the basis of this passage, inferred meaning
implied but not explicitly stated.
0 The student has NOT demonstrated
college-level analytical or evaluative
reading proficiency. At best, the student
has done one or more of the following:
Quoted and/or paraphrased at least one
passage from the reading text(s), and
on the basis of these passages,
advanced illogical or weak claims. Quoted and/or paraphrased at least one
passage from the reading text(s), but
erroneously applied the concepts
inherent within the passage(s).
Quoted at least one passage from the
reading text(s) and followed up each
with an illogical interpretation.
Proficient?
Yes No
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Proficient=58+ Not Proficient= 57-
Writing Rubric The writer exhibits full proficiency.
The writer exhibits a working knowledge.
The writer exhibits minimal proficiency.
The writer exhibits a lack of pro-ficiency.
The writer exhibits a severe lack of proficiency.
The writer exhibits no evidence of exposure to the academic concept.
DICTION: The writer uses academic, audience-specific diction and does not misuse words.
10 8 6 4 2 0
INTRODUCTION: The introductory paragraph engages the reader’s interest and states the purpose of the essay in a clear thesis statement.
10 8 6 4 2 0
SUPPORTING PARAGRAPHS: The supporting paragraphs clearly support the main thesis statement, and each paragraph has a topic sentence with sufficient details to develop the paragraph’s main idea
10 8 6 4 2 0
COHERENCE and UNITY: The paragraphs clearly relate to the thesis statement and flow well with transitions and a logical arrangement
10 8 6 4 2 0
CLOSING PARAGRAPH: The conclusion clearly reinforces the main idea of the essay
10 8 6 4 2 0
PARAMETERS of the ASSIGNMENT: The essay clearly follows the instructions of the assignment and/or meets the parameters of its mode.
10 8 6 4 2 0
STYLISTIC CLARITY: Syntax does not delay or hide semantic decoding. Wordiness does not diffuse, delay, weaken, or needlessly repeat the writer’s message. Syntax and/or sentence length varies unless the text’s purpose negates the need for variation.
10 8 6 4 2 0
GRAMMATICAL CORRECTNESS: The sentences are grammatically correct. (Note: For this criterion, a maximum of two pages will be assessed.)
10
0-1 error
per page.
8
2-3 errors
per page.
6
3- 4 errors per
page.
4
5-6 errors
per page
2
7-8 errors
per page
0
9 or more
errors per
page
MECHANICAL CORRECTNESS: Punctuation
and capitalization are used correctly, and words are spelled correctly. (Note: For this criterion, a maximum of two pages will be assessed.)
10
0-1 error
per page.
8
2-3 errors
per page.
6
3- 4 errors per
page.
4
5-6 errors
per page
2
7-8 errors
per page
0
9 or more
errors per
page
CRITICAL THINKING: The writer displays evaluative or analytical skills by successfully and consistently accomplishing at least one of the below:
advances a position with at least one conclusion grounded in implicit or explicit criteria
synthesizes information to logically advance a claim
advances a point by discerning between two things
analyzes a situation and draws a logical conclusion
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The paper
is
consistently
grounded
in critical
thought.
NA
6
The writer
demonstrates
critical-thinking
at places, but
occasionally
makes weak or
fallacious claims;
or the focus is
unsubstantial
and vague and
merits little or no
critical thought.
NA NA 0
The writer
consistently
makes
fallacious
claims or the
text is
semantically
incoherent.
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FINAL GRADE ________________________________
Proficient?
YES NO
Student’s Name: ___________________ Program: ______________________
Assignment: ______________________
Proficiency: A writer’s ability to employ a writing concept to achieve a purpose. Full Proficiency indicates a writer has applied a concept with such skill that there are no textual distractions from his or her message and the central purpose is advanced or achieved. A Working Knowledge indicates the writer is able to achieve his or her purpose with only minor distractions attributable to faulty applications of a writing concept. Minimum Proficiency indicates that a writer is able to achieve his or her basic purpose though there are significant distractions due to faulty applications of a writing concept. A Lack of Minimum Proficiency indicates a writing concept is so mishandled that the writer’s purpose cannot be fully achieved because of either textual distractions or loss of academic credibility. A Severe Lack of Proficiency indicates that a writing concept is so mishandled that the writer’s purpose can be neither achieved nor discerned
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Program Outcomes – Course Alignment Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: BUSINESS ADMINISTRATION Department Head: Lateef Balogun
Program Outcome #1: Graduates/
Students will have
fundamental knowledge of
business functions.
Program Outcome #2: Graduates/
Students will have
fundamental knowledge of
business processes.
Program Outcome #3:
Graduates/ Students will have an understanding
of business organizations in today’s global
economy.
Program Outcome #4:
Program Outcome #5:
BUS 110 I I I
BUS 115 R
ECO 251 I/R
ACC 120 R
BUS 121 R
BUS 116 R
MKT 120 R
ACC 121 R/A
BUS 147 R
CIS 110 I I/R
ECO 252 (option)
R
BUS 137 R R R
BUS 225 R R
BUS 230 A A A
BUS 239 R R A
WBL 110 A
BUS-260 R
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Instructional Programs: 2016-2017 Year-end Outcomes Tables
SCHOOL: School of College Transfer, Business and Education
DEPARTMENT: Business Administration Name: Lateef Balogun
Purpose/Mission statement that relates to the mission of the institution: The Business Administration degree program is designed to introduce students
to the various aspects of the free enterprise systems. Students will be provided with the fundamental knowledge of business functions, processes, and an
understanding of business organizations in today’s global economy. 1A, B, C, II.A, B, C, D, III.B, V, III.V.C
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
To increase the
graduation rate
among Business
degree major
students. Goal II-
2.2 of strategic
plan initiatives
Students will be offered
different pathway to
graduation
At the completion of the
first 2 semesters of their
program entry, each
student would have met
the completion criteria for
at Least a certificate
program.
Students will be evaluated
and assessed to meeting
any of the graduation
pathways.
100% of students still in the
program after 2 semesters
will have met at least the
requirements that satisfy at
least one of the certificates
2015-2016-50
credentials were
awarded.
2016-2017-86+
credentials will be
awarded.
An increase of 72% in
awarded credentials.
Assessed the viability
of in house stackable
degrees
The creation of
Different
completion
pathway. Goal II-
2.7
To increase the graduation
rate of the students in the
Business program
Availability of courses
that will lead to the
program completion and
retention.
Increase in the number of
students applying for
graduation.
Increase in the number of
graduates in the Associates,
Diploma and Certificate
programs.
2014-2015- A total
of 24 credentials
Provided more
graduation pathways
for our students.
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2015-2016-A total
of 50 credentials
awarded.
2016-2017- A total
of 86+ credentials
will be awarded
2014-2015 vs 2016-
2017, an increase in
awarded credentials
of over 200%
2015-2016., an
increase in awarded
credentials of 72%
Students will have fundamental knowledge of business functions. (BUS 230)
BUS 230 SLO:
Understand the role of Small Business and the composition of a Business plan
Intended results: 70% of
students will complete a
satisfactorily Business
Plan with a grade of “C”
or better.
Assessment tool:
Discussion Forum
Test
Completion of a Business
Plan.
Writing Assignment
Results: 66.7% of
the students scored
a grade of 90 or
better on the
Business Plan
Project
Changes for
continuous
improvement based
on results
Students will have fundamental knowledge of business processes. (BUS 230)
BUS 230 SLO: Understand the role of Small Business and the composition of a Business plan
Intended results: : 70% of
students will satisfactorily
complete a Business Plan
and articulate the business
process
Assessment tool:
Discussion Forum Test Completion of a Business Plan Writing Assignment
Results: 66.7% of
the students scored
a grade of 90 or
better on the
Business Plan
Project
Changes for
continuous
improvement based
on results
Students will have an understanding of business organizations
ACC 121 SLO:
Student prepares an income statement to demonstrate understanding of the
Intended results:
70% of the students will
earn a grade of “C” or
better.
Assessment tool:
Comprehensive Problems
Test
Discussion Forum
Results: 50 % of
students scored a
grade of 70% or
better
Changes for
continuous
improvement based
on results. More face
to face delivery
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in today’s global economy. (ACC 121, BUS 230, BUS 239)
report and structure of the report.
BUS 230 SLO:
Understand the role of Small Business and the composition of a Business plan
BUS 239 SLO:
Demonstrate knowledge of the business program. Complete a concise Business Plan.
Intended results:
: 70% of students will
complete satisfactorily
complete a Business Plan
and articulate the business
process
Intended results: 80% of
the students will complete
a detailed Business plan
with a grade of “C” or
better. Outcome will be
based on a grading rubric.
Assessment tool:
Discussion Forum
Test
Completion of a Business
Plan.
Writing Assignment
Assessment tool:
Research paper-Business Plan Test Completion of Resume
Results: 66.7% of
the students scored
a grade of 90 or
better on the
Business Plan
Project
Results: 100% of
the students
completers
received a grade of
89.7% or better
More emphasis
placed on writing
workshop, and use of
CAE services for
research assistance.
More emphasis on
writing and
synthesizing research
outcomes.
Summary/Additional Analysis
22
Business Plan Rubric BUS-230-SMALL BUSINESS MAGMT 0 = no evidence 1 = little evidence major flaws 2 = adequate minimum standards 3 = Research well done, few minor omissions, met standards 4 = Research well done, exceeded minimum standards
Points = 100points 2 TEST GRADES
Cover Page All information present, including: Each student’s name on the team listed (first and last) Company’s name Company logo included Address including Lakeway, TX Telephone number Fax number E-mail address
Date
0 1 2 3 4
Table Of Contents Includes each major section. Includes correct page numbers. Formatted, organized, and neat.
0 1 2 3 4
Executive Summary Each key section briefly summarized. Specifically answers: What business are you in? Who is on the team? Where will you locate and why? What is your product/service? How much capital will be needed? Why we should invest in your company? Length is one to three pages long (double spaced)
0 1 2 3 4
Company Description Complete and accurate overview of the sandwich industry Mission statement of your sandwich shop Explanation for the business type, legal structure, name, and location chosen.
Product and Service Plan Description of the product/service, why it is needed and what makes it unique. Describe the company's position and pricing strategy.
0 1 2 3 4 0 1 2 3 4
23
Mission and Vision Statement Guiding principles by which the sandwich shop functions – goals and purpose
of the company being open. Focuses on the customers’ needs and serves as a powerful guide by which the sandwich shop is open.
Industry Overview/ Market Analysis & Competitive Analysis
Customer profile - who are they, where are they, what do they need, where do they currently buy? Research market demographics. Research competiton. What are their strengths and weaknesses? Research labor availability. Estimate sales.
0 1 2 3 4 0 1 2 3 4
Marketing Plan How will you get potential customers to buy your product? Develop a sales strategy. Define your channel of distribution. Research various advertising medias. Select two medias for your business and state why. What will your advertisements look like? Create a promotional strategy to increase sales.
0 1 2 3 4
Operational & Organizational Plan Who are the managers? What is their area of responsibility? Who are the owners?
Where is the sandwich located specifically in Lakeway/ Bee Cave? What days/ hours will your sandwich shop be open? Will you follow local, state, and federal laws regarding health, food, and safety
laws?
0 1 2 3 4
Financial Plan Identify your risks. (calculate future forecast figures) Identify your potential expenses and capital requirements. Create your financial statements - cash flow, income and balance sheet.
Growth Plan How will you expand your business in the future? Contingency Plan Unforeseen circumstances can occur- identify any internal or external risk
factors. SWOT Analysis will allow you to plan for these factors in advance to foster more confidence in your business plan
0 1 2 3 4 0 1 2 3 4 0 1 2 3 4
Report Mechanics Check for spelling, capitalization, punctuation, and sentence structure. Formatting for margins is critical and overall paper must be neat.
0 1 2 3 4
24
Report Format Must be no less than fifteen typed pages.
This is in addition to the cover page, table of contents and bibliography. Font size 12, Times New Roman. Double space. 1" margins. Bold and Underline the heading for each section.
0 1 2 3 4
25
Program Outcomes – Course Alignment Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: Computer Information Technology Department Head: Emmanuel Obi
Upon completion of the AAS in Computer Information Technology program, students should be able to:
Program Outcome #1: Effectively use word processing, spreadsheet, presentation graphics and database management software in a professional office environment AND design and implement a relational database.
Program Outcome #2: Apply programming solutions to problems, deploy hand coded web site created with mark-up language
Program Outcome #3: Identify information security risks, create an information security policy, and identify process to implement and enforce policy.
Program Outcome #4: Install, configure, and maintain computer information systems, including the system’s operating system and common computer hardware and software.
Program Outcome #5: Work as a part of a professional team to analyze, design and implement computer information systems.
Course #1: CIS 110
I, A
Course #2: WEB 110
I, A
Course #3: CIS 115
I, A
Course #4: NET 125
I, R, A R, A
Course #5: CTS 120
I R, A
Course #6: DBA 110
R, A R, A
Course #7: CTS 285
I, R, A
Course #8: NOS 130
R, A
Course #9: WEB 120
R, A
Course #10: CSC 139
R, A
Course #11: SEC 110
I, R, A R, A R, A
Course #12: CTS 289
R, A R, A
Course #13: CTS 130
R, A
Course #14: CSC 151
R, A
Course #15: WEB 140
R, A R, A
Course #16: NOS 230
R, A R, A
26
Instructional Programs: 2016-2017 Year-end Outcomes Tables
SCHOOL: School of College Transfer, Business, and Education
DEPARTMENT: Computer Information Technology
Name: Emmanuel Obi
Purpose/Mission statement that relates to the mission of the institution: HCC strives to meet the diverse needs of our community by providing high quality, accessible, and affordable education and services for a rapidly changing and globally competitive marketplace.
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
Effectively use word processing, spreadsheet, presentation graphics and database management software in a professional office environment AND design and implement a relational database. (CIS 110)
Students should be able to use Microsoft Office 2016 Suite (Word, Excel, PowerPoint, Access) to create, format and present documents
70 per cent of students should show evidence of mastery (create and manage office documents with minimal or without assistance).
Skills Assessment Manager (SAM)
74 percent of the students(60 out of 81) showed evidence of ability to create and manage documents with minimal or without assistance
Revised the syllabus to assign more class time to specific skills.
Identify information security risks, create an information
Students should be able to Identify information security risks, create and
70 % of students should demonstrate the ability to identify vulnerabilities in a
Virtual Security Cloud Lab
60 percent (3 out of 5) students demonstrated ability to identify vulnerabilities in a
With the realignment of the IT program and addition of another security course, some of the
27
security policy, and identify process to implement and enforce policy. (SEC 110)
information security policy
network using NESSUS software.
network. Standard was not met.
topics are taught in another course.
Apply programming solutions to problems, deploy hand coded web site created with mark-up language (CIS 115,CSC 151, WEB 140)
Students should be able to apply programming solutions to problems, deploy hand coded website created with mark-up language
70 % of the students should be able to deploy hand coded website created with mark up language and apply programming solutions to problems
Programming projects, Case studies and Final Exam Web development projects
60 percent (6 out of 10) students demonstrated ability to apply programming solutions to problems (CIS 115). 43 percent (3 out of 7) demonstrated ability to apply programming solutions to problems (CSC 151). 100 percent (9 out of 9) students demonstrated ability to deploy hand coded websites created with markup language (WEB 140).
Programming classes now offered as a hybrid with a seated component on campus. Required software installed in the classroom. A request made to include a token lab fee e for students or funds requested to purchase needed software for web classes.
Install, configure, and
Students should be able to Install configure
70 percent of the students should be
Hands on Lab activity,
94 percent (15 out of 16) of the
Requested funds to renew subscription
28
maintain computer information systems, including the system’s operating system and common computer hardware and software. (NET 125, NOS 230, CTS 120)
and maintain computer information systems, including the system’s operating systems and common computer hardware and software.
able to design, configure and maintain system operating systems and solve hardware and software problems
Critical thinking activity, packet tracer, and Final exams
students enrolled in the courses evaluated (NET 125,NOS 230 and CTS 120) demonstrated the ability to install, configure and maintain information systems and solve common hardware and software problems.
for Microsoft Imagine Academy that offers free software to students.
Work as a part of a professional team to analyze, design and implement computer information systems. (CTS 289)
Students should be able to work as part of a professional team to analyze design and implement computer information systems
70 percent of the students should be able to analyze, design and implement computer information systems.
Team Projects and Final Exam
100 percent (5 out of 5) of the students demonstrated the ability to work as part of a team, analyze and implement computer information systems.
Sought out mini I.T projects in the service area.
Summary/Additional Analysis
29
Skills Assessment Manager (SAM)
30
Program Outcomes – Course Alignment
Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: Mapping – Medical Office Admin. Department Head: Deborah Boone
Medical Office Administration
Program Outcome #1: Students will demonstrate knowledge in
Medical Terminology.
Program Outcome #2:
Students will demonstrate skills in
Information systems, formatting & word processing.
Program Outcome #3:
Students will demonstrate skills in
Medical Insurance Coding.
Program Outcome #4:
Students will demonstrate
knowledge in Billing & Insurance.
Program Outcome #5:
Students will demonstrate knowledge in
Administrative support functions, &
soft skills.
Course#1: ACA-111/122
I I
Course #2: CIS-110
I
Course #3: MED-121
I
Course #4: MED-122
R
Course #5: MED-130
R
Course #6: MED-232
A R R R R
Course #7: OST-131
R R
Course #8: OST-136
A R
Course #9: OST-148
R R I I R
Course #10: OST-149
R R R
Course #11: OST-164
R R
Course #12: OST-243
A R A A A
Course #13: CTS-130
R
Course #14: ACC-120
R R
Course #15: BUS-260
R
Course #16: BUS-270
R R
Course #17: WLB-110
R R
31
Instructional Programs: 2016-2017 Year-end Outcomes Tables
SCHOOL: College Transfer, Business and Education
DEPARTMENT: Medical Office Administration
Name: Deborah Boone
Purpose/Mission statement that relates to the mission of the institution:
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
Students will
demonstrate
knowledge in
Medical
Terminology.
(MED 232)
All students will
display their ability to
analyze the structure of
medical terminology to
break down and define
medical terms by their
individual components.
Students will use this
knowledge to
determine the most
appropriate medical
code required to meet
the medical necessity
requirement in
insurance claims.
85% of students will
display a Level 2 or
higher success in the
MED-232 and OST-
148 courses.
Successful
completion criteria
for each level is:
Level 1 – 60%
Level 2 – 70%
Level 3 – 80%
Level 4 – 90%
Methods:
Quizzes, Tests, and
coding from patient
notes and statements.
88% of students in
MED-232 and
OST-148 achieved
a Level 2 or higher
in these courses.
The Goal of 85%
was met.
Additional activities
in OST-148 has
yielded a better
understanding of
material covered.
Discussions
regarding how the
activities covered in
class relate to
responsibilities in the
workplace has
increased student’s
understanding of the
processes involved.
Continue to update
each semester.
Students will
demonstrate
skills in
Information
systems,
formatting &
word
processing.
(OST 136)
Provide students with
up-to-date technology
required for the
successful completion
of the program.
Students will validate
their working
knowledge of the
subject matter and
85% of students will
display a Level 3 or
Level 4 success in the
OST-136 Final
Projects.
Successful
completion criteria
for each level is:
Methods:
Tests and Activities
in preparation for the
Final Project
submissions.
92% of students in
OST-136 achieved
a Level 3 or Level
4 in this course.
The Goal of 85%
was met.
Provide additional
types of office
documents, skills,
and critical thinking
within the course
assignments. This
will assist in
preparing students to
produce professional
32
proficiency in the use
of Microsoft Word
software.
Level 1 – 60%
Level 2 – 70%
Level 3 – 80%
Level 4 – 90%
documents in the
projects and the
workplace.
Students will
demonstrate
skills in
Medical
Insurance
Coding.
(OST 243)
Students will
demonstrate
knowledge in
Billing &
Insurance.
(OST 243)
Students will
demonstrate
knowledge in
Billing &
Insurance.
(OST 243)
Students will
demonstrate
knowledge in
Administrativ
e support
functions, &
soft skills.
(OST 243)
Medical Office
Administration degree
graduates will acquire
the tools necessary to
successfully compete to
obtain employment in
the health care industry.
Using medical office
simulation software,
students will apply
both task skills and
technology skills
required to perform
appropriately in a
simulated medical
office. Students will
perform operation for
the front office,
schedule/reschedule
patient appointment
for several doctors,
provide coding,
insurance claims and
billing.
Any errors must be
located and all
necessary corrections
completed in order to
move forward in the
simulation.
85% of graduates will
display a Level 2 or
higher success in the
capstone simulation
in OST-243.
Successful
completion criteria
for each level is:
Methods:
Software Simulation
Projects, Assessment
Tests, and Quizzes
Review simulation
results for each
student to determine
success in the skill
levels for the
simulation.
Five (5) out of five
(5) graduates
achieved a Level 2
or higher in the
Medical Office
capstone course,
OST-243.
This represents
100% and the goal
of 85% was met.
Changes made in the
curriculum course
structure last year has
made a positive
impact on student
outcomes. Students
are more attentive to
the actions that will
be required in the
medical office
environment.
Continue to reiterate
the importance of
quality work in a
timely manner
required in the
medical office
environment.
33
Level 1 – 60%
Level 2 – 70%
Level 3 – 80%
Level 4 – 90%
Summary/Additional Analysis
34
Grading Rubric – Word 2013
FINAL PROJECT
Class: OST-136
Professor: BOONE
Notes: 2016-2017
Filename: FINAL PROJECT
Description Pts Score Open data file: FINAL PROJECT 1 10 Save data file as: “YOUR NAME” – FINAL PROJECT 1 10 Insert table with 5 columns and 3 rows as second paragraph 5 Enter the specific text shown in instruction file in the table 5 Resize the columns to fit the text 3 Add a column between the Start Location and Distance columns 3
Type “Portages” in header of new column 3
Type the specific information for each row 3
Resize the Portages column to fit text 4
Distribute the table rows evenly 4
Apply a table style to the table and adjust the table style options so that the
table is attractive and easy to read 5
Center the text in each cell in the table both horizontally and vertically 5
Scroll up, then select the six paragraphs of tabbed text under the Race
Details heading 4
Convert this text to a 2-column table 5
Remove all borders from the table 3
Enhance the flyer with font and paragraph formatting 6
Add your name to end of file 10
Preview the flyer and make corrections as necessary 10
Save file, close file, attach in Blackboard and Submit 2
TOTAL POSSIBLE POINTS: 100
STUDENT NAME: ____________________ SCORE: _______________
35
Grading Rubric
Capstone Project
Class: OST-243
Professor: BOONE
Notes: 2016-2017
Description Pts Score
Open simulation software and complete instructions to begin activities 10
Determined open time slots for providers. 3
Schedule new patient in appropriate time slots 3
Follow-up and repeating appointments booked 3
Patient personal information updated 3
Patient insurance information updated 3
Appropriate Diagnosis codes entered in files 4
Patient medical history updated 3
Patient medication updated 3
Patient vital sign posted in file 3
Patient encounter notes posted in medical file 3
Coding for patient encounter posted 3
Prescription order posted 3
Third party payer insurance information posted 6
Check out: Patient charge captured and posted 6
Check out: Walkout receipt completed 6
Claim form created 5
Claim form reviewed and submitted to insurance carrier 5
Insurance payments posted to patient account 5
Insurance overpayment adjusted in patient account 5
Patient statements completed 5
Financial and Clinical Reports completed 10
TOTAL POSSIBLE POINTS: 100
SCORE: _______________
36
School of Career and Technical Education
37
Program Outcomes – Course Alignment
Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: Advertising & Graphic Design Department Head: Clifford Jones
Program Outcome #1:
Graduates/Students will be able to demonstrate proficiency in a range of
computer graphics technology, including bitmap image editing, vector graphics, page layout, web design, video editing and
effects.
Program Outcome #2:
Graduates/Students will be able to
differentiate between vector and bitmap
graphics, and effectively use each to
the best effect.
Program Outcome
#3: Graduates/Students will be
able to understand terminology used in the
graphic design industry.
Program Outcome #4:
Graduates/Students will be able to demonstrate
proficiency in digital still photography, videography, and
audio capture.
Program Outcome #5: Knowledge of designing a logo, a
newsletter, a poster, a folded brochure, and a multiple page publication from concept to
completion. Understand the concept of
“branding” and corporate identity and how to use the basic
concepts of design for advertising purposes.
Course #1: DES-125
Course #2: DES-135
I
Course #3: GRA-151
I I
Course #4: GRD-160
I
Course #5: WEB-120
I
Course #6: GRD-110
I
Course #7: GRD-142
R I
Course #8: GRD-180
R
Course #9: WEB-111
I I
Course #10: GRD-241
Course #11: GRD-271
I I
Course #12: GRA-152
RA
Course #13: GRD-131
A
Course #14: GRD-272
RA RA
Course #15: GRD-280
Course #16: GRD-281
A
38
Instructional Programs: 2016-2017 Year-end Outcomes Tables
SCHOOL: School of Career and Technical Education
DEPARTMENT: Advertising and Graphic Design
Name: Cliff Jones
Purpose/Mission statement that relates to the mission of the institution: The purpose of the Advertising and Graphic Design curriculum is to provide students with the knowledge and skills necessary for employment in the Graphic Design profession.
Program Outcome
Intended Student Learning Outcome
Criteria for Success Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
To teach students the basic elements of drawing: Line, Shape, Proportion & Perspective, Light & Shadow
DES 125
Illustrate effective use so skills in the 7 basics elements of design
Students think critically and creatively, show knowledge and skills to work with other in a professional and constructive manner Upon completion students will crest and execute design that use the concepts of form, line, textures, variety, repetition and other design techniques
100% of students will demonstrate the basic elements of drawing through art projects.
Rubric is given with each project as a guideline to show student what they must do to have a successful project.
4 of 4 or 100% demonstrated the basic elements of drawing through art projects.
Student can demonstrate to local businesses their skills by working on projects for the area, exploiting their skill level by showing and displaying work.
39
To teach students the 7 basic elements of design: Line, Shape, Value, Space, Texture, Size and Color
DES 135
Illustrate effective use so skills in the 7 basics elements of art, the 6 principles of design
Demonstrate and understanding of these elements and principles through class projects
100% of students will demonstrate the 7 basic elements of art and the 6 principles of design through art projects.
A variety of projects are assigned from brainstorming pieces to large final look pieces to get the students feel for the topic at hand. For many projects, I will take a hands-on approach using overhead projector showing example: Having student keep a sketch book to show each technique. Rubric is given with each project as a guideline to show student what they must do to have a successful project.
3 of 5 or 60% demonstrated the 7 basic elements of design through art projects
Now utilize the scanner and computers to show students how to ink and paint to create true digital art using the same techniques. Now show student how illustrations are done in a digital age using both traditional and modern techniques to create pieces show the elements of drawing.
Teach student how to use the computer as a design tool and specific software to create and layout designs for clients in the field of advertising.
GRA 151
100 % of students will demonstrated the computer graphics and the design process, as well as the software needed to create it.
A variety of projects are assigned from books and video tutorials for current topic. For many project I will take a hands on approach in the area of providing possible tweaks to tighten of layout for clarity.
3 of 4 or 75% demonstrated the computer as a design-related tool and working knowledge of software
Updated syllabus incorporate better reading material and step-by-step tutorials to help students better understand software and the tools needed to succeed in program.
40
Utilize the computer as a design-related tool and discuss the process of page creation
Student will demonstrate a working knowledge of the software through successful project completion
Create comprehensive layouts using the computer and appropriate software
Sometimes this is done while the project is in process – sometimes it is discussed after. Rubric is given with each project as a guideline to show student what they must do to have a successful project.
To teach students the basic of working a digital camera and the transporting, editing of photos
GRD 160
100% of students will demonstrate the basic skills to operate digital camera and edit photos.
A variety of projects are given to develop an understanding of using a camera I give demonstration on how to set up a shot to help student and use the discussion board for students to critique work. Rubric is given with each project as a guideline to show student what they
3 of 4 or 75% demonstrated the basic skills to operate digital camera and edit photos.
Updated syllabus to incorporate photography studio project learning, along with light boxes and green screen to show students more digital photography, giving students more hands on and a better understanding of setting up a shots in a studio as well as outside.
41
Demonstrate the use of their camera through a variety of photos and settings
Demonstrate vocabulary in photography through definitions and discussion
Students will demonstrate an understanding of all parts of photography through photo editing and setting on camera
must do to have a successful project.
Teach the students the many forms of advertising and how they can best serve clients by demon-strating which media to use. Show video editing along with audio and sound effects.
GRD 271
90% of students will demonstrated design skills in different medias of advertising
A variety of projects are assigned and posted on blackboard for view and critiques are given by fellow students. For many projects we will use Adobe CC software to show print, video and audio editing skills Rubric is given with each project as a guideline to show student what they
5 of 6 or 83% demonstrated the basic elements of drawing through art projects
Updated syllabus to incorporate more outside projects from local business to give student a more work world experience to help them better serve their clients.
42
Illustrate effective use of design skills in different medias of advertising.
Student will create 4 big projects: Poster, Video, PSA, motion poster. To show they understand the different medias for advertisement
Demonstrate a wider skill set as it pertains to various advertising applications.
must do to have a successful project.
To teach students the basic skills of Flash and how it is used to enhance websites and add animation and movement to certain elements of the site.
WEB 120
100% of students will demonstrate the skills to use flash in creating banner, website sites and animations for the web.
Student used web book that had step-by-step tutorials, chapter reviews, quizzes and tests. We had open discussion along with videos and students doing research and find examples of projects on the internet.
4 of 8 or 50% demonstrated the skills to use flash in creating banner, website sites and animations for the web
Updated syllabus to adopt a book that is more versatile and will give students more options to design for the web. Now incorporate more project that will allow students to do more with coding and animations to give them a broader learning experience.
43
Demonstrate the basic skills of Flash and how it is used in the web.
Demonstrate skills in flash by doing step-by-step tutorials and project builders.
Students will show projects to demonstrate the skills they learned in the book to show clients they have a understanding of Flash.
To teach students the importance of design, including interface design, color, illustration, scripting, audio, typography, and animated elements
GRD 180 Upon completion, students should be able to design and produce interactive presentations and understand UI design.
100% of students will demonstrate the critical thinking skill and design principles to produce interactive presentations and how to create a variety of different projects project for client needs
I assessed students by giving them a sample test every 4 weeks to see if they have the skills to pass the Adobe Exam to gain certification and master software.
1 of 3 or 66% demonstrated the critical thinking skill and design principles to produce interactive presentations and how to create a variety of different projects project for client needs
Updated syllabus to incorporate learning new software dealing with animation that has now be introduced by Adobe. This will help students on the basic of animation in the program to help the grow in the field of graphic
44
Demonstrate and understanding how to create a variety of different projects project for client needs
To teach students typographic fundamentals, anatomy, measurements, composition, identification, and terminology
GRD 110
Upon completion, students should be able to demonstrate proficiency in design application, analysis, specification, and creation of typographic elements.
Demonstrate vocabulary in typography through definitions and discussion
Chart showing anatomy of letters
100% of students will demonstrate the basic skill of the typographic fundamentals.
A variety of projects are given to develop an understanding of type and how it is use to make an impact in design. This ranges from web design to all forms of print media I give demonstration on how to set up composition, layouts and charts with type
3 of 4 or 75% demonstrated the basic skill of the typographic fundamentals.
Updated syllabus to incorporate more learning on printing and plotter based work to show student how to print and cut out letters to place on shirts, signs, store front windows to prepare them how to use type and grow their skills as well as prepare them to open there own local business.
45
Graduates/Students will be able to demonstrate proficiency in a range of computer graphics technology, including bitmap image editing, vector graphics, page layout, web design, video editing and effects. (GRA 152, GRD 272)
Students will be able to demonstrate the ability to effective troubleshoot, analyze and develop design solutions while effectively using relevant software to complete project that meet client needs (GRA 152) Students will demonstrate the ability to use design thinking strategies in an iterative design process associated with media and interactivity (GRD 272)
100% of students will demonstrate how to think practically and creatively to analyze, synthesize, and develop design solutions that meet client needs
Project Rubric for GRA 152 Video Production and Animation Project Rubric for GRA 272
2 of 2 or 100% (GRA 152) 3 of 4 or 75% (GRD 272)
Student can now demonstrate to college and community their skills by working on projects for the school and businesses, exploiting their skill level by having are shows and displaying work and local projects (GRA 152) Incorporated more outside projects from local business to give student a more work world experience to help them better serve their clients. (GRD 272)
Graduates/Students will be able to understand terminology used in the graphic design industry. (GRD 281)
Upon completion, students should be able to produce advertising for various media and demonstrate an understanding of the complexities and relationships involved in advertising design. Student will be able to demonstrate two pitch types in advertising “The request for
100% of students will demonstrate how to produce advertising for various media and demonstrate an understanding of the complexities and relationships involved in advertising design.
Student used book and case study to do research and find example to show understanding of advertising Students created scenarios and demonstrated in class to show and create an environment of the marketing world for
3 of 4 or 75%
demonstrated how to produce advertising for various media and demonstrate an understanding of the complexities and relationships involved in advertising design. (GRD 281)
Now sales pitches advertising new or rebrand a product to local business owner is required. Teachers/business owners come in to assess them on their pitch.
46
proposal (RFP) The invitational pitch to clients (GRD 281)
fellow student to critique and learn about marketing and advertising
Graduates/Students will be able to demonstrate proficiency in digital still photography, videography, and audio capture. (GRD 272)
Students should be able to produce multimedia presentations and determine and adapt to technical specifications for delivery (GRD 272)
100 % of students will demonstrate the ability to effectively understand a the Creative Brief, including purpose, design, and implementation, able to produce multimedia presentations and determine and adapt to technical specifications for delivery. Demonstrate critical thinking by coordinating work between functions and disciplines.
A variety of projects are assigned and posted on the blackboard for students to view and fellow students give critiques. For many projects we will use Adobe CC software to show video and audio editing skills Process books are created to show how a projects are developed from beginning to end
3 of 4 or 75% demonstrated the ability to effectively understand the Creative Brief, including purpose, design, and implementation, able to produce multimedia presentations and determine and adapt to technical specifications for delivery. Demonstrate critical thinking by coordinating work between functions and disciplines. (GRD 272)
Incorporated more outside projects from local business to give student a more work world experience to help them better serve their clients. Video equipment and studio space to give student the environment needed to create quality projects for clients
Knowledge of designing a logo, a newsletter, a poster, a folded brochure, and a multiple page publication
Student will show knowledge of designing a logo, a newsletter, a poster, a folded brochure, and a multiple page publication from concept to completion (GRD 131)
100% of students will demonstrate how to create quality illustrations from conception throughout projects
A variety of projects are assigned from books and video tutorials /printed tutorials Many projects I will take a hand on approach in the area of providing possible
1 of 1 or 100% demonstrated how to create quality illustrations from conception throughout projects
Students nowdesign a school newspaper/new and brochure to help them with layout design. We will do more community based projects to create a real world
47
from concept to completion. Understand the concept of “branding” and corporate identity and how to use the basic concepts of design for advertising purposes. (GRD-131)
tweaks to tighten of layout for clarity. A rubric is with each project as a guideline to show student what they must do to have a successful project
environment to help students deal with clients one-on-one to develop the skills for the workforce
Summary/Additional Analysis
48
Project Rubric for GRA-152
49
Project Rubric for GRD 272
50
Program Outcomes – Course Alignment Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: Automotive Department Head:
Keith Mumford
Program Outcome #1: Student will be able to change oil and filter.
Program Outcome #2:
Student will be able to properly rotate tires.
Program Outcome #3: Student will be able to measure vehicle components using precision measuring tools. (Micrometers and Dial Indicators)
Program Outcome #4:
Student will be able to access service information using ALLDATA.
Program Outcome #5: Students will
be able to change brake
pads and shoes.
Course #1:TRN 110 I R A R
Course #2:AUT 116 R I R A R
Course #3:AUT 116A R A R
Course #4:TRN 120 R
Course #5:TRN 170 I R A
Course #6:AUT 141 I R A R R
Course #7:AUT 141A
R A R R
Course #8:AUT 151 R R I R A
Course #9:AUT151A R R R A
Course #10:AUT 163 R
Course #11:AUT 163A R
Course #12:AUT 181 R
Course #13:TRN 140 R
Course #14:TRN 140A R
Course #15:AUT 212
Course #16:AUT 183 R
Course #17:AUT 231 R R
Course #18:AUT 231A R R
Course #19:AUT 113 R R
Course #20:AUT 281
R
51
Instructional Programs: 2016-2017 Year-end Outcomes Tables
SCHOOL: School of Career and Technical Education
DEPARTMENT: Automotive Systems Technology
Name: Keith Mumford
Purpose/Mission statement that relates to the mission of the institution: HCC strives to meet the diverse needs of our community by providing high quality, accessible, and affordable education and services for a rapidly changing and globally competitive marketplace.
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
Student should be able to change oil and filter. (TRN 110)
Student will demonstrate how to change oil and filter.
75% of students will satisfactorily complete the objective rubric with a score of 3 or more.
TRN 110 Rubric Students scored above the desired level on this objective. (86%) Of students satisfactorily met the objective.
Although the results were good. We created a check sheet for students to follow to improve consistency and quality of work.
Student should be able to measure vehicle components using precision measuring tools. (Micrometers and Dial Indicators) (AUT 116)
Student should will demonstrate how to measure vehicle components using precision measuring tools. (Micrometers and Dial Indicators)
70% of students will satisfactorily complete the objective rubric with a score of 3 or more.
AUT 116 Rubric Students scored above the desired level on this objective. (100%) Of students satifactorily met the objective.
Result exceeded expected outcome. Will continue to post in all syllabi that instructors will make themselves available by appointment for tutoring to student needing help.
Student should be able to access
Student will demonstrate how to access service
75% of students will satisfactorily complete the
TRN 170 Rubric Students scored above the desired level on this
Results were good, but In the past deficiencies with this
52
service information using ALLDATA and Identifix.com. (TRN 170)
information using ALLDATA and Identifix.com.
objective rubric with a score of 3 or more.
objective. (86%) Of students satisfactorily met the objective.
task were related to reading comprehension skills. Advisors continue to emphasize to students the importance of enrolling in developmental courses early in their program.
Student should be able to properly rotate tires. (AUT 141)
Student will demonstrate how to properly rotate tires.
75% of students will satisfactorily complete the objective rubric with a score of 3 or more.
AUT 141 Rubric Students scored above the desired level on this objective. (100%) Of students satisfactorily met the objective.
Result exceeded expected outcome. Continued to work with students to maintain positive results.
Students should be able to Change brake pads and shoes. (AUT 151)
Students will demonstrate how to Change brake pads and shoes.
70% of students will satisfactorily complete the objective rubric with a score of 3 or more.
AUT 151 Rubric Students scored above the desired level on this objective. (83%) of all students satifactorily met the objective. 100% of curriculum students preformed above the expected level
Although the results were good, worked to motivate High School students to improve results.
Summary/Additional Analysis
53
Automotive Systems Technology Program Rubric
Student should be able to change oil and filter.
Semester:
Course: TRN 110 Section:
Rubric for Assessment
0. Student did not attempt to perform the task
1. Student was unable to perform task
2. Student performed task with much instructor supervision and below an average skill level. ( Student requires more training)
3. Student performed task with little or no instructor supervision. ( Additional training or practice suggested)
4. Student mastered the task
Student Rating 1
2 3
4 5
6
7 8
9 10
11
12 13
14 15
54
Program Outcomes – Course Alignment
Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is
addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: Industrial Systems Tech A50240 Department Head: Jason Bone
Program Outcome #1: Graduates/
Students will be able to exhibit knowledge of
workplace safety and electrical
emergency procedures.
Program Outcome #2:
Graduates/ Students will be able to analyze
and troubleshoot AC and DC
electrical circuits.
Program Outcome #3:
Graduates/ Students will be
able to demonstrate
knowledge and understanding of basic machining
process for turning and milling operations.
Program Outcome #4:
Graduates/ Students will be
able to demonstrate
knowledge and understanding of
motor control circuits.
Program Outcome #5:
Graduates/ Students will be
able to demonstrate
knowledge and understanding of PLC’s to include programming,
networking, and troubleshooting.
ISC 112
I
ELC 131
R I
HYD 110
R
WLD 112
R
ELC 220
R
ELC 117
R R I I
ELC 128
R R R R
BPR 111
MNT 110
R
ATR 280
A R
ELC 228
A A A A
ELN 110
R R R
ELC 221
A R
MEC 128
A I
ELC 229
A R
MEC 111
A A
55
Instructional Programs: 2016-2017 Year-end Outcomes Tables SCHOOL: School of Career and Technical Education
DEPARTMENT: Industrial Systems Technology
Name: Jason Bone
Purpose/Mission statement that relates to the mission of the institution: The Industrial Systems Technology curriculum is designed to prepare or upgrade individuals to safely service, maintain, repair, or install equipment. Instruction includes theory and skill training needed for inspecting, testing, troubleshooting, and diagnosing industrial systems. II B
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
Students will be able to exhibit knowledge of workplace safety and electrical emergency procedures. (ATR280)
Demonstrate knowledge and understanding of robotics uses and programming procedures in industrial environments
85% of students will average a score of 3 or better on the on the Industrial Systems Program Course Rubric.
Industrial Systems Program Course Rubric.
91% of completers met objective
Raised goal to 90% and continued training.
Students will be able to demonstrate knowledge and understanding of PLC’s to include programming, networking, and
Demonstrate knowledge and understanding of PLC’s to include programming, networking, and troubleshooting
85% of students will average a score of 3 or better on the on the Industrial Systems Program Course Rubric.
Industrial Systems Program Course Rubric.
97% of completers met objective
Raised goal to 90% and continued training as I have.
56
troubleshooting. (ELC228)
Students will be able to exhibit knowledge of workplace safety and electrical emergency procedures. (ELC221)
Demonstrate knowledge and understanding of photovoltaic systems, including modules, inverters, overcurrent devices, and grounding
85% of students will average a score of 3 or better on the on the Industrial Systems Program Course Rubric.
Industrial Systems Program Course Rubric.
91% of completers met objective
Raised goal to 90% and continued training as I have.
Students will be able to analyze and troubleshoot AC and DC electrical circuits. (ELC 228)
Demonstrate knowledge and understanding of PLC’s to include programming, networking, and troubleshooting
85% of students will average a score of 3 or better on the on the Industrial Systems Program Course Rubric.
Industrial Systems Program Course Rubric.
97% of completers met (objective
Raised goal to 90% and continued training as I have.
Students will be able to demonstrate knowledge and understanding of motor control circuits. (ELC 228)
Demonstrate knowledge and understanding of PLC’s to include programming, networking, and troubleshooting
85% of students will average a score of 3 or better on the on the Industrial Systems Program Course Rubric.
Industrial Systems Program Course Rubric.
97% of completers met (objective
Raised goal to 90% and continued training as I have.
Summary/Additional Analysis
57
INDUSTRIAL SYSTEMS -
Program Learning Outcome
Program Course(s)
Student can complete task 4
Student can complete task with less than 2 (or less) areas of assistance 3
Student shows emerging skill 2
Developing skill 1
Student did not attempt 0
Student Name:
Student ID number:
Exhibit knowledge of workplace safety and electrical emergency procedures
ATR280 ELC228 ELC221 MEC128 ELC229 MEC111
Analyze and troubleshoot AC and DC electrical circuits
ELC 228
Demonstrate knowledge and understanding of motor control circuits
ELC 117
Demonstrate knowledge and understanding of PLC’s to include programming, networking, and troubleshooting
ELC 228
Demonstrate knowledge and understanding of basic machining process for turning and milling operations
MEC 111
58
Program Outcomes – Course Alignment
Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: Welding Technology Department Head: Jason Shotwell
Program Outcome #1:
Graduates/ Students will be able to set-up and adjust cutting equipment.
Program Outcome #2:
Student will be able to perform a horizontal fillet weld using the SMAW welding process.
Program Outcome #3:
Student will be able to perform a vertical fillet weld using the GMAW welding process.
Program Outcome #4:
Graduates/ Students will be able to perform a horizontal fillet weld using the GTAW welding process.
Program Outcome #5:
Identify and read welding symbols.
Course #1: WLD 110
I R A
Course #2: WLD 115
R
I R A
Course #3: WLD 116
R R
Course #4: WLD 121
R I R A
Course #5: WLD 131
R I R A
Course #6: WLD 132
R R
Course #7: WLD 141
I R A
Course #8: WLD 151
R R R R R
Course #9: WLD 262
R R R R
59
Instructional Programs: 2016-2017 Year-end Outcomes Tables
SCHOOL: School of Career and Technical Education
DEPARTMENT: Welding Technology
Name:
Purpose/Mission statement that relates to the mission of the institution: HCC strives to meet the diverse needs of our community by providing high quality, accessible, and affordable education and services for a rapidly changing and globally competitive marketplace.
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
Students will be able to set-up and adjust cutting equipment. (WLD 110)
Student will be able to demonstrate set-up and adjust cutting equipment.
80% of students will satisfactorily complete the objective rubric with a score of 3 or higher.
WLD 110 Rubric (94%) of completers satisfactorily met objective.
Although results were strong, instructors posted set up guide in Blackboard so students can review on first day and have continuous access. Also posted video link from cutting equipment manufacture.
Student will be able to perform a horizontal fillet weld
Student will be able to demonstrate safe and proper SMAW equipment setup, operation, and shut-
80% of students will satisfactorily complete the objective rubric with
WLD 115 Rubric
(94%) of completers satisfactorily met the objective.
Results are higher than expected, instructors incorporated
60
using the SMAW welding process. (WLD 115)
down practices in accordance to manufacturer's recommendations Student will be able to perform a horizontal fillet weld using the SMAW welding process.
a score of 3 or higher. 80% of students will satisfactorily complete the objective rubric with a score of 3 or higher.
WLD 115 Rubric
(81%) of completers satisfactorily met objective.
creation of welding procedure specifications into this course. This will assist students in understanding setup requirements per code. Due to the results, instructors sought ways to increase one on one hands on training.
Student will be able to identify and read welding symbols. (WLD 141)
Student will be able to identify and read welding symbols.
75% of students will satisfactorily complete the objective rubric with a score of 3 or higher.
WLD 141 Rubric (80%) of completers satisfactorily met objective.
Required additional welding symbol worksheets to be turned in for evaluating outside of class activities to broaden student knowledge.
Student will be able to perform a vertical fillet weld using the
Student will be able to perform a vertical fillet weld using the GMAW welding process.
80% of students will satisfactorily complete the objective rubric with
WLD 121 Rubric (84%) of completers satisfactorily met objective.
Established more virtual simulator training so that students can enhance skill
61
GMAW welding process. (WLD 121)
a score of 3 or higher.
before and during live welding practice for the complexity of the vertical position.
Student will be able to perform a horizontal fillet weld using the GTAW welding process. (WLD 131)
Student will be able to perform a horizontal fillet weld using the GTAW welding process.
80% of students will satisfactorily complete the objective rubric with a score of 3 or higher.
WLD 131 Rubric (81%) of completers satisfactorily met objective.
Improvements made by showing videos and by seeking ways to increase weld time, such as providing a class day for preparing specimens in order to have a full day of weld practice that does not involve time consuming preparation.
Summary/Additional Analysis
62
Welding Technology Program Rubric
Student will be able to ……..
Student Performance Rating Scale: 0 – Student did not attempt objective 1 – Student completed objective with significant deficiencies 2 – Student completed objective with a below than average skill 3 – Student completed objective with an entry level skill with minimal deficiencies. 4 – Student completed objective with an advanced skill level. Semester: Course: WLD 110 Cutting Processes Section:
Student Name Rating
63
School of Health Sciences and Human Services
64
Program Outcomes – Course Alignment
Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: DENTAL HYGIENE Department Head: Verna High
Program Outcome #1:
Student will collect, analyze, and record data on the general, oral, and psycho-social health status of patients using methods consistent with medical, legal, and ethical principles
Program Outcome #2:
Student will provide dental hygiene care that includes educational, preventive, and therapeutic services designed to assist the patient in achieving and maintaining optimal oral health
Program Outcome #3:
Students will assess, plan, implement, and evaluate health programs which will include interdisciplinary health care team approach to a diverse population
Course #1:DEN 110
I
Course #2:DEN 111 I
Course #3:DEN 112
I I, R
Course #4:DEN 120 I, A I
Course #5:DEN 121 I, A I, R I
Course #6:DEN 123 I I, R
Course #7:DEN 125
I
Course #8:DEN 130 R I, R
Course #9:DEN 131 R I, R, A I, R
Course #10:DEN 222 I
Course #11:DEN 140 I, R I, R
Course #12:DEN 141 R I, R, A I, R
Course #13:DEN 220 I, R, A I, R
Course #14:DEN 221 I, R, A I, R, A I, R
Course #15:DEN 124 I, R
Course #16:DEN 223 I, R
Course #17:DEN 224 I
Course #18:DEN 230 I, R, A I, R
Course #19:DEN 231 I, R, A I, R, A I, R
Course #20:DEN 232
I, R I, R I, R, A
DEN 233 I, R I, R I, R
65
Instructional Programs: 2016-2017 Year-end Outcomes Tables SCHOOL: Health Sciences and Human Services Technology
DEPARTMENT: Dental Hygiene
Name: Verna High
Purpose/Mission statement that relates to the mission of the institution: The Halifax Community College Dental Hygiene Program will facilitate the development of professional, ethical, and competent dental hygienists who are aware of their present and future roles and responsibilities within the profession and the community served, demonstrate the knowledge and clinical skills necessary to provide comprehensive care to patients, and are committed to lifelong learning and professional development (I-A, I-D, II-E)
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
1.To provide students with the basic skills and knowledge in dental hygiene sciences to successfully enter the related workforce and provide quality oral hygiene care for the public
Dental Hygiene graduates will acquire knowledge in dental hygiene education science courses and dental hygiene clinic courses to prepare them for the dental hygiene profession at entry level. _______________________ 100% of the dental hygiene students will be eligible to take the National Board Dental Hygiene Examination
Dental Hygiene graduates will complete all required curriculum courses with a grade of 77% or better _______________________ 83% (15 out 18) Dental Hygiene students will successfully pass the National Board Dental Hygiene Exam on the first attempt
1) Course Tests: Students must complete tests with a 77% or better 2) Clinic Grade Sheets: Students must complete dental hygiene treatment with each patient with a pass/fail grade 3) Case Studies: Students are required to complete case studies on live patients each semester with the exception of the
National Board Dental Hygiene Exam Results for 2016: On the first attempt 11 of 14 students passed for 78% passing rate _____________________ National Board Dental Hygiene Exam Results for 2017: Ten students have successfully passed the NBDHE as of May 3, 2017. Eleven students have taken the exam with one failure for 91% program pass rate
Clinical Dental Hygiene Exams for 2017:
Clinic professionalism-time management policy was implemented to include failure of a student if a patient was not dismissed in the allotted clinic session time ____________________ Calculus Competency was incorporated in three semesters of clinic courses with a required passing grade of 80% or better ___________________ Instituted a requirement for senior students to successfully complete
66
summer semester. All case study grades must be completed at 77% or better 4) Course Group Projects: Students are required to complete course group projects and complete them at 77% or better
Twelve out of 17 students passed on the clinic exam on the first attempt for 70% program pass rate
two patients within one clinic session ___________________ Each senior student had to attend a mandatory conference with the department head to review how the student was preparing for the licensing exams before being approved to take the National Board Dental Hygiene Examination. __________________ Each senior student had to successfully complete a calculus competency before being approved to take the licensing clinical exam _____________________ Students had to review clinical case studies with Dr. Sara Grossi, clinical dentist who tutored each student on the case
To incorporate technology into the delivery of
Dental Hygiene students will use the clinic electronic software to aid in the delivery of dental hygiene care
Students will expose all dental radiographs using the digital sensors and clinic computers
Students will be required to expose all patient radiographs with a passing rate as stated in each clinic course
Summer 2016: all 18 freshman students successfully completed course radiograph requirements at 88% or better
Graduates are more marketable for employment with electronic software knowledge and skills.
67
dental hygiene care
Students are required to complete electronic dental health documents on the clinic computers
syllabus using digital sensors and computers
Fall 2016: all 18 senior students completed course radiograph requirements at 90% or better Spring 2017: all freshman and senior dental hygiene students completed digital radiograph requirements per course evaluation
Student will collect, analyze, and record data on the general, oral, and psycho-social health status of patients using methods consistent with medical, legal, and ethical principles (DEN 120, DEN 121, DEN 220, DEN 221,
Students will be able to evaluate a patient’s gingival health (DEN 120 & 121) Students will be able to identify type and delivery of treatment for periodontally compromised and special needs patients. (DEN 220 & DEN 221) Students will be able to deliver an oral presentation of a periodontal case to
Each student (100%) will complete an assigned computer case study Each student (100%) will complete and present a case presentation on a patient s/he has seen in the HCC Dental Hygiene Clinic at least over two appointment visits.
Case Study Rubric for DEN 121. The case study assignment is 20% of the final course grade. Case Study Rubric for DEN 220. The case study evaluation is 25% of the final course grade. Case Study Rubric for DEN 230. The case
94% of the students completed the case studies with a grade of 93% or better in DEN 121 100% of the senior DH students earned 93% or better on the case study presentation in DEN 220
Continued to assign case studies in the following Dental Hygiene courses: DEN 121, DEN 220, and DEN 230
68
DEN 230, DEN 231)
peers according to specific criteria. (DEN 230, DEN 231)
Each student (100%) will complete and present a case presentation on a patient s/he has seen in the HCC Dental Hygiene Clinic at least over two appointment visits.
study evaluation is 20% of the final course grade.
89% of the students earned 93% or better on the case study presentation
Student will provide dental hygiene care that includes educational, preventive, and therapeutic services designed to assist the patient in achieving and maintaining optimal oral health (DEN 131, DEN 141, DEN 221, DEN 231)
Students will be able to recognize the patient’s dental hygiene classification and needs, and plan for treatment accordingly. (DEN 131) Students will be able to assess patient medical history and determine patient management needs (DEN 141) Students will be able to develop an appropriate comprehensive dental hygiene treatment plan, given the patient’s case information. (DEN 221) Students will be able to assess patient treatment needs by
100% of the DH students will complete minimum patient requirements in the following clinic courses: DEN 131 DEN 141 DEN 221 DEN 231
HCC Dental Hygiene Grade Sheet Students are evaluated on assessment, diagnosis, planning, implementation and documentation of each patient assigned to him/her during the clinic course using the HCC Comprehensive/End Product Evaluation Form.
100% of the DH students completed the minimum clinic patient requirements for the HCC Dental Hygiene Clinic Courses: DEN 131 DEN 141 DEN 221 DEN 231
Continued to assign minimum clinic requirements for clinic courses
69
utilizing information gathered from the medical/dental history, extra/intra oral examination, and the dental indices. (DEN 231)
Students will assess, plan, implement, and evaluate health programs which will include interdisciplinary health care team approach to a diverse population (DEN 232)
Students will be able to identify and describe community dental health activities related to prevention and control of oral conditions and promotion of health.
100 % of the students must complete a presentation on affordable oral health care
Affordable Oral Health Care Project Rubric Students must design an oral health program based on one of the Affordable Oral or Healthcare oral objectives. This program plan is 20% of the DEN 232 course grade.
100% of the students participated in and completed the group project of an oral health program plan at 93% or better
Use some other type of assessment tool to incorporate interdisciplinary health care team activities
Summary/Additional Analysis
70
Appendix 1-A
DEN 121 Case Study Rubric
Case Study Grading
The following Grading Rubric will be used to grade the student’s case study: Abilities Excellent (5) Competent (3) Novice (1)
Presentation Presenter’s attire is professional, using professional language and knowledge learned in class.
Presenter’s attire is somewhat professional, using some professional language and knowledge learned in class.
Presenter’s attire is not professional, rarely using professional language and knowledge learned in class.
Power Point The power point is very informative and is easy to understand. No misspelling used. Student uses several pictures to enhance learning.
The power point is somewhat informative and is easy to understand at most times. There are 1-3 misspelled words present. Student uses one picture to enhance learning.
The power point is not informative and is difficult to understand. There are more than 3 misspelled words used. Student uses no pictures to enhance learning.
Clinic Forms All the appropriate forms are used and completed.
Most of the appropriate forms are used and completed. There is one form missing or incomplete.
Many of the appropriate forms are not used and completed. There is more than one form missing or incomplete.
Written Summary Expresses thoughts clearly and accurately, providing depth; There are no misspelled words, no improper grammar, punctuation and follows correct font, page length, and is double spaced. APA format is used if appropriate.
Most thoughts are clear and accurate, providing depth; There are 1-3 misspelled words, improper grammar, and/or punctuation. Somewhat follows correct font, page length, and is double spaced. APA format is used if appropriate.
Most thoughts are clear and accurate, providing depth; There are more than 3 misspelled words, improper grammar, and/or punctuation. Does not follow correct font, page length, and is double spaced. APA format is used if appropriate.
Learning Objective and Questions
There is one learning objective presented in the case study. All five questions are present and relates to the case study.
There is one learning objective presented in the case study. There are less than 5 questions present and relates to the case study.
There is no learning objective presented in the case study. There are no questions present.
71
Appendix 1-B
Case Study Rubric DEN 220
CASE STUDY PATIENT PRESENTATION EVALUATION FORM
CRITERIA Points
1 PATIENT SELECTION: Did the patient meet the selection criteria? Did this patient require two or more appointments? Did
the student turn in an Approval Form (at least 1 week prior to presentation) to the instructor
prior to choosing this patient as their Case Study? (10 Points)
2 PREPARATION OF THE PRESENTATION: Did the presentation demonstrate thorough preparation? Was the student able to present this patient
concisely, centering on the unique and interesting aspects of the patient? Written paper given
(with the 5 Questions) to the instructor before the presentation. Written paper can be in
PowerPoint format, outline form, and/or bullet form with no grammatical errors (10 Points)
3 KNOWLEDGE OF THE PATIENT: Did the student completely understand the treatment? Was there a basic knowledge and
understanding of the clinical, basic and behavioral aspects of this patient? (5 Points)
4 PATIENT RISK ASSESSMENT: Did the student perform periodontal, nutritional, and caries risk assessment on patient, give
the score, and explain the results during the presentation? (20 Points)
5 KNOWLEDGE OF COMPLICATIONS: Did the student recognize the dental complications that may occur due to the unique aspects of the
patient? Were differences in treatment options explained clearly? (5 Points)
6 ORAL PRESENTATION: Did the student use “professional language” when presenting the case study? Was the presentation
clear and logical? Was the student prepared? Did he/she manage audiovisual materials effectively?
Was the student dressed professionally (clean and pressed scrubs are acceptable) Did the student
stand and have good posture? (20 Points)
7 AUDIENCE ATTENTION AND PARTICIPATION: Did student hold the attention of the audience? Did he/she stimulate audience participation? (5
Points)
8 RESPONSE TO QUESTIONS: Did the student have 5 multiple-choice questions prepared for fellow students and incorporated
in the oral presentation? Were the questions given to the instructor prior to the presentation? Did
the student respond to students and questions appropriately and in a professional manner? (5
Points)
9 TIME MANAGEMENT: Did the student present the patient adequately in the allotted time? (5 Points)
10 GENERAL ORGANIZATION Was the patient selected and the work-up and presentation done within the required time frame with
all deadlines met? Did the student maintain patient confidentiality during the presentation? (5
Points)
11 INTRAORAL/EXTRAORAL PHOTOS INCLUDED? (10 points)
TOTAL POINTS:(Maximum Points Possible: 100)
COMMENTS: **chewing gum during the presentation is an automatic 20 point deduction
72
Appendix 5
Clinic Course Patient Requirements
HCC Dental Hygiene Clinic Course Requirements
Clinic Course Class I Patient
Minimum Clinic
Course
Requirements
Class II Patient
Minimum Clinic
Course
Requirements
Class III/Class IV
Patient Minimum
Clinic Course
Requirements
DEN 131 8 2
DEN 141 5 3 1
DEN 221 6 6 3
DEN 231 6 11 7
73
Appendix 5
DEN 232 Affordable Oral Health Care Program Plan Project Affordable Oral Healthcare Project Each group is responsible for designing a program plan based on one of the Healthy People 2020 Oral
Health Objectives
(https://www.healthypeople.gov/2020/topics-objectives/topic/oral-health/objectives) for the
Affordable Oral Healthcare Project. The program plan should include assessment, dental hygiene
diagnosis, planning, implementation, and evaluation. The project is to be presented in class with all
group members participating. A hard copy of the project is to be given to the instructor on the date of
the presentation.
Categories Specific items for each category Points
Assessment Community oral health needs
Demographics
Related factors (social, cultural, economic, political, environmental,
common risk factors, stakeholders)
Identify the oral objective in the presentation
20
Diagnosis Analyze and prioritize community needs
Include partners, stakeholders, and advisory group
20
Planning Determine priorities and alternatives
List possible resources
Develop goals and objectives
Select appropriate activities and interventions to meet goals
Select appropriate personnel
20
Implementation Provide interventions (possible strategies listed below)
Clinical services
Education
Legislation
Advocacy/Promotion of plan
20
Evaluation Attainment of goals and objectives:
Cost-effectiveness of program / Appropriateness of activities
Community satisfaction / Outcome evaluation
20
74
Program Outcomes – Course Alignment Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: ADN/PN Nursing Department Head: Judy Yates
Program Outcome #1:
ADN/PN students will acquire the
clinical skills, the knowledge in the
classroom and laboratory to be
able to pass NCLEX exams and enter the workforce as
competent nurses.
Program Outcome #2:
Employers of graduates will report knowledge and skill levels for entry level nurses in a survey.
Program Outcome #3:
Graduates will be able to acquire
knowledge and skill to perform as entry
level nurses.
Program Outcome #4:
Program Outcome #5:
ADN Program
Course #1: NUR111
I,R,A I,R,A
Course #2: NUR112
I,R,A I,R,A
Course #3: NUR212
I,R,A I,R,A
Course #4: NUR114
I,R,A I,R,A
Course #5: NUR113
I,R,A I,R,A
Course #6: NUR211
I,R,A I,R,A
Course #7: NUR213
I,R,A I,R,A
PN Program
Course #1: NUR101
I,R,A I,R,A
Course #2: NUR102
I,R,A I,R,A
Course #3: NUR103
I,R,A I,R,A
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Instructional Programs: 2016-2017 Year-end Outcomes Tables
SCHOOL: Health Sciences and Human Services Technology
DEPARTMENT: Nursing - ADN/PN
Name: Judy Yates
Purpose/Mission statement that relates to the mission of the institution: The Associate Degree and Practical Nursing Education programs support the mission of the North Carolina Community College System and the mission of Halifax Community College. The faculty is committed to providing accessible high quality nursing education to meet the diverse and changing health-care needs of the service area and to promoting the development of qualified graduates prepared for the professional role of registered nurse and practical nurse at the entry level. Graduates of these programs meet the education requirements to take the respective National Council Licensure Examination (NCLEX-RN) and the National Council Licensure Examination (NCLEX-PN).
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
To prepare the
graduates of
the ADN/PN
programs to
pass licensure
exams and
enter the
workforce
with the skills
to perform as
competent
entry level
nurses.
ADN/PN students will
acquire the clinical
skills, the knowledge in
the classroom and
laboratory to be able to
pass the respective
National Council
Licensure Exam
(NCLEX) exams and
enter the workforce as
competent nurses.
35% of students who
enter the programs in
fall semester will
complete their
respective programs
with a C or better.
Retention rates
Course tests
Course final exam
Clinical evaluation
Tests remediation
Classroom quizzes
Skill check-offs
Simulation lab
Health Education
System Incorporated
(HESI) standardized
testing
Case studies
Patient reviews
Assignments
Fall 2015 32 students
entered the ADN program,
11 currently are in second
level = 34%
Fall 2016 30 students
entered with +2 audits, end
of Spring 2017- 7 of the
original 30 remain (+2
audits) total=9=30%
Fall 2015 18 students
entered PN program, 7
graduated =38%
Fall 2016 12 students with
+2 audits, end of Spring
2017- 6 of the original
remain(+1audit)
total=7=58%
Fall 2017 admission
criteria= cumulative
average of 75% on
the HESI A2 for
admission to nursing
(either program) –
also BIO 168 and
BIO 169 can be no
older than 5 years or
they will have to be
taken again – if a
student does not meet
the criteria to enter
the nursing program
they will be referred
to the Therapeutic
and Diagnostic
program at HCC
76
Licensure pass rates
will increase by 10%
National Council
Licensure Exam
(NCLEX) pass rates
NCLEX pass rates for 2015
PN graduates = 60%,
2016=71%
Rate for 2015 ADN
graduates = 68%,
2016 = 84.6%
April 2017 with NC
Board of Nursing
approval, admission
criteria was changed
to 75% cumulative
average on HESI for
RN and 68%-74.9%
for PN- this allowed
students not qualified
for RN program to be
admitted to the PN
program – This
provided opportunity
for both programs to
admit better qualified
students
Nursing coach has
been hired to provide
required tutoring for
each student each
time a test is failed
(below 77)- this
provided opportunity
for student to review
both content and test
taking skills
NUR111,112,113,21
1,
212, 213 I,R,A
NUR101,102,103
I,R,A
77
Current faculty
without masters
degrees are currently
enrolled in masters
program
Group test review to
review content is
done after all tests,
except the exam in
each course. This
helped ensure content
mastery and
answered student
questions about
content
NUR111,112,113,21
1,
212, 213 I,R,A
NUR101,102,103
I,R,A
Individual students
can make
appointments with
faculty to discuss test
material in addition
to being tutored by
the nurse coach
NUR111,112,113,21
1,
212, 213 I,R,A
NUR101,102,103
I,R,A
78
To provide
students with
current and
relevant
nursing
knowledge in
an ever-
changing
healthcare
environment
Employers of graduates
will report knowledge
and skill levels for
entry level nurses in a
survey
95% of employers
will report
satisfaction with the
knowledge and skills
of graduates of the
nursing program in a
survey
Employer survey
completed at
Advisory Council
meeting annually
100% of employers
indicated “satisfied” with
HCC graduates
100% of students in Fall
2016 would “recommend
course to other students”
Syllabi are revised
each semester to
ensure continuity
from course to course
NUR111,112,113,21
1,
212, 213 I,R,A
NUR101,102,103
I,R,A
First level students
are divided into 2
lab/clinical groups
and a part-time
faculty member is
used to decrease the
ratio of instructor to
student for a more
focused learning
experience
NUR111,112 I,R,A
Faculty have all taken
a question writing
workshop provided
by the National
Conical of State
Boards of Nursing.
This helped ensure
tests/exams reflect
content and learning
level of student
NUR111,112,113,21
1,
79
Graduates will be able
to acquire knowledge
and skill to perform as
an entry level nurse
Nursing faculty will
participate in
professional
development activities
that promote current,
relevant nursing
practice and teaching
methods for classroom,
lab and clinical
95% of graduates will
report they would
“recommend this
course to other
students” by survey
100% of faculty will
utilize information
and skills learned in
professional
development
activities to enhance
classroom, lab and
clinical learning for
students
HCC course surveys
Faculty surveys
Sign-in sheets from
HCC professional
development
Certificate of
completion from
professional
workshops off
campus
Student learning enhanced
through use of current
relevant information and
skills
212, 213 I,R,A
NUR101,102,103
I,R,A
Instructor resources
are no longer used for
test questions due to
students purchasing
them
Use of HESI
standardized exams
in each course to
evaluate student
learning and
comparison to a
national standard
NUR111,112,113,21
1,
212, 213 I,R,A
NUR101,102,103
I,R,A
HESI exam
remediation is used if
student does not
score 900.This
provided method to
reemphasize content
NUR111,112,113,21
1,
212, 213 I,R,A
80
Comments and
evaluations from the
Nursing Advisory
Council are used to
evaluate if students
are deemed ready for
the workforce by
potential employees.
This helped assist
faculty in
improvement of
teaching and clinical
rotations.
NUR111,112,113,21
1,
212, 213 I,R,A
NUR101,102,103
I,R,A
Discussed with
faculty areas in which
graduates report
dissatisfaction for
possible changes in
areas such as class
schedules, textbooks,
or teaching methods
NUR111,112,113,21
1,
212, 213 I,R,A
NUR101,102,103
I,R,A
81
Continue to provide
faculty professional
development
opportunities – seek
lower cost
opportunities such as
webinars to stay
within department
budget
ADN/PN students will acquire the clinical skills, the knowledge in the classroom and laboratory to be able to pass NCLEX exams and enter the workforce as competent nurses.
NUR 113: Differentiate between the healthy individual and those individuals experiencing alterations in health. NUR 114: Detect changes within internal and external environment of the individual with these alterations.
NUR 113: 90% of the students are expected to know general and reproductive health concerns that may cause alterations in birth outcomes (example: smoking low birth weight; diabetes macrosomnia) NUR 114: 90% of the students are able to identify changes in the mental health patient that indicate a change in behavior through assessment of the psychological (feelings, thought processes), nutrition (dietary
NUR 113: Course Test One (Unit II- Concept: Reproduction) Test question #6. NUR 114: Instructor-developed case study on Bipolar/Depression: Behavioral Assessment question #12 (open answer)
NUR 113: 90% of the students correctly answered test question #6. NUR 114: 100% of the students correctly answered #12
NUR 113: Classroom lecture and activities were sufficient. NUR 114: This format (open answer) can be used to promote dialogue among the students to address with reflection of “different” perspectives of disease process.
82
NUR 211: Correlate diagnostic tests and procedures with the identified alterations. NUR 101: Demonstrate awareness of ethical and legal standards that govern the practice of nursing within the healthcare system.
requirements), and communication (verbal, nonverbal) aspects of the patient. NUR 211: 85% of student can correctly identify the assessment and care of the patient with a chest tube in the treatment of lung cancer. NUR 101: 90% of the students can correctly identify safety and ethical concerns. 100% will satisfactory complete clinical evaluation. 100 % will demonstrate required nursing skills (vital signs, catheterization, sterile dressing change, & physical assessment)
NUR 211: NUR 211 (2016) Test 2, questions 16, 17, & 18. NUR 101: NUR 101 Test 1 (Fall 2016), questions 9, 10, 11, 12, 15, 23, 25, & 29. Clinical Evaluation NUR 101- Practical Nursing I; Skills competency (vital signs)
NUR 211: Question 16- 75% of the students answered correctly; Question 17- 83% of the students answered correctly; Question 18- 100% of the students answered correctly NUR 101: Question 9- 100%; Question 10- 85.7%; Question 11- 92.8%; Question 12- 71.4%; Question 15- 100%; Question 23- 78.5%; Question 25- 85.7%; Question 29- 100%. 100% satisfactory in clinical. 100% skills.
NUR 211: The test statistics were used to build self-study and remediation knowledge for the student to facilitate critical thinking of the care needed for patient with a chest tube. NUR 101: The test statistics were used to build self-study and remediation knowledge for the student to facilitate critical thinking.
83
Graduates will be able to acquire knowledge and skill to perform as entry level nurses.
NUR 213: Practice safely and ethically within the healthcare system according to the nursing practice act, healthcare policy, and National Patient Safety Goals. NUR 112: Incorporate all concepts within the domain of nursing to safely provide therapeutic patient-centered care to individuals with alterations in health. NUR 111: Perform holistic assessments, caring nursing interventions, and clinical decision-making.
NUR 213: 90% of the students are expected to score 23/25 or higher on this assignment. NUR 112: 90% of students are expected to score 90% on dose calculation test. Understand vital sign parameters, isolation precautions, and National Patient Safety Goals. NUR 111: 100% of students are expected to satisfactorily demonstrate proper medication administration and physical assessment skills (3 attempts allowed). 100% of students are expected to
NUR 213: Rubric: Instructor-guided class project using ethical dilemma scenario to guide discussion. NUR 112: Test 2, question #9 & #10. Clinical paperwork sections Vital Signs, Isolation Precautions, and National Patient Safety Goals. Dose Calculation Test #1, questions 44, 48, 49, & 50. NUR 111: Physical assessment competency evaluation checklist; medication administration competency; Nursing care plan
NUR 213: 100% of students scored 23/25 or above on this assignment. NUR 112: 100% of the students answered #9 & #10 correctly; 100% passed dose calculations within allowed attempts. NUR 111: 84.3% passed on the first attempt. 100% of students completed expected nursing care plan weekly.
NUR 213: Students developed a bibliography of references including the 2015 edition of Code of Ethics for Nurses with Interpretive Statements. NUR 112: Further discussion during student clinical assignments on application of dose calculations, vital sign parameters, isolation precautions, and use of safety goals. NUR 111: Weekly evaluation and discussion surrounding areas of concern. Emphasis on kinesthetic learning to improve skills and increase number of students who pass on the first attempt.
84
NUR 212: Correlate diagnostic tests and procedures with the identified alterations. NUR 102: Practice safely and ethically within the healthcare system according to the nursing practice act, healthcare system, and National Patient Safety Goals (NPSG).
complete paperwork on each clinical experience. NUR 212: 85 % of the students should correctly identify alterations in respiratory patterns and intervene accordingly. 100% of the students should correctly identify physician orders, surgical treatments, and three priority nursing diagnoses for assigned patient. NUR 102: 85% of students will be able to identify ethical principles and maintain a safe and effective care environment.
NUR 212: Test 3 (May 2017), questions 1 & 2. NUR 102: Test 4 (2017), questions 2, 3, & 4. Ethical dilemma assignment. Clinical evaluation tool which lists NPSG.
NUR 212: Question 1- 88% of the students answered correctly; Question 2- 100% of the students answered correctly. NUR 102: Question 2- 87.5%; Question 3- 75%; Question 5- 0%. Assignment- 100%. Clinical Evaluation- 100%
NUR 212: Students can observe in other specialty areas during their clinical experience this semester (wound care, operating room, and recovery room). Continual discussion with instructor on priority diagnoses and interventions weekly. NUR 102: Test allowed for further discussion on ethical dilemmas and principles that would uphold the outcomes objective. Students remediated accordingly to their specific areas of weakness. Weekly discussions provided in post-conference during clinical
85
NUR 103: Participate in Quality Improvement (QI) by identifying hazards and error and by suggesting, to the RN, changes to improve the client care process.
NUR 103: 100% are expected recognize deviations from normal assessment; develop a plan, with RN, to prevent injury; Maintain NPSG; review facility policies and procedures; use standard precautions and appropriate safety precautions; and employ quality improvement processes related to care of assigned patient.
NUR 103: Clinical Evaluation Tool (NUR 103- practical nursing III- assessment- implementation- professional responsibility)
NUR 103: 100% of students pass the clinical portion of the course (compete required preceptorship experiences and clinical hours)
rotation addressing NPSG and ethical situations observed. NUR 103: Ensure students are paired with an effective Halifax Regional employ to ensure outcomes are met during preceptorship experience. Weekly contact made with faculty to address any possible concerns or discuss current progress through expected outcomes.
Summary/Additional Analysis
86
NUR 101 CLINICAL EVALUATION TOOL NUR 101 – Practical Nursing I Student __________________________________ Halifax Community College Clinical Facility ___________________________ S = Satisfactory U = Unsatisfactory
Clinical Date:
Mid-Term Final
Assessment 1. Uses holistic data collection to identify clients
with simple biological, psychosocial, developmental and/or spiritual health alterations using the following sources:
a. Chart b. Kardex/current technologies c. Medication administration record d. Textbooks e. Family or significant others f. Instructor/nursing staff
2. Receives patient report prior to providing care 3. Obtains vital signs with minimal assistance 4. Performs basic physical assessment with minimal
assistance
5. Identifies actual/potential safety needs
Planning 1. Establishes a schedule to complete nursing care
in a timely manner
2. Identifies specific nursing interventions related to nursing diagnosis provided
3. Describes a scientific rationale for each nursing intervention suggested
4. Communicates knowledge of medications based on:
87
a. Admitting diagnosis b. Desired effect
Clinical Date: Mid-Term Final
Implementation 1. Maintains safety precautions, including
adherence to National Patient Safety Goals when providing care
2. Uses principles of effective communication when providing care:
a. Uses appropriate verbal and nonverbal communication techniques with patient and significant others
b. Identifies barriers to communication 3. Assist patient with ADLs 4. Performs designated skills and nursing care
safely
a. Reviews facility policies and procedures b. Verifies physician’s orders c. Identifies patient d. Explains procedure to patient e. Uses standard precautions f. Performs procedure correctly g. Observes patient during and after procedure h. Uses appropriate safety precautions i. Documents procedure and patient’s
response
5. States knowledge of pathophysiology of medical diagnosis as it relates to care of patient
6. Documents accurately, appropriately, and timely
Evaluation 1. Describes patient’s response to nursing care 2. Identifies proposed modifications to the
implementation of nursing care
88
Clinical Date: Mid-Term Final
Professional Responsibility 1. Describes legal and ethical considerations
related to patient care and practices
2. Seeks assistance from clinical instructor and/or appropriate member of the healthcare team when needed
3. Demonstrates respect for the dignity and worth of the patient/significant other
4. Maintains patient confidentiality 5. Reports observations to appropriate individuals
using the correct line of authority: Instructor, Nursing Staff, other healthcare team member
6. Documents using correct medical terminology, medical abbreviations, and spelling
7. Gives a verbal report to appropriate member of nursing team when signing off duty
8. Identifies appropriate tasks to delegate/assign to members of the healthcare team
9. Uses supplies/materials in cost-effective manner 10. Utilizes instructor’s comments/instructions/
suggestions to improve performance
11. Seeks opportunities to learn 12. Identifies own strengths/weaknesses 13. Follows policies and procedures of HCC nursing
program, including attendance/tardiness
14. Employs quality improvement measures related to care of assigned patient
15. Incorporates classroom learning into clinical setting
16. Follows instructions, including clinical paperwork guidelines
89
Clinical Date: Mid-Term Final
Clinical Paperwork 1. Daily Worksheet 2. Medical Diagnosis 3. Physical Assessment 4. Medication Worksheet 5. Nursing Diagnosis 6. Clinical Skills
90
Student’s initials each week indicate the student has read and understands the clinical evaluation and recommendations of the instructor.
Student Comments Instructor Comments
Week #1 Signature/date
Week #1 Signature/date Student initials/date
Week #2 Signature/date
Week #2 Signature/date Student initials/date
Week #3 Signature/date
Week #3 Signature/date Student initials/date
91
Student Comments Instructor Comments
Week #4 Signature/date
Week #4 Signature/date Student initials/date
Week #5 Signature/date
Week #5 Signature/date Student initials/date
Week #6 Signature/date
Week #6 Signature/date Student initials/date
92
Student Comments Instructor Comments
Week #7 Signature/date
Week #7 Signature/date Student initials/date
Week #8 Signature/date
Week #8 Signature/date Student initials/date
Week #9 Signature/date
Week #9 Signature/date Student initials/date
93
Final Evaluation: ( ) Satisfactory ( ) Unsatisfactory Strengths: _________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ Areas Needing Improvement: __________________________________________________________________________________ ________________________________________________________________________________________________________________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ Instructor signature and date: ______________________________________________ Date of conference: _________________________________________ Student Comments: _________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ Student signature and date: _________________________________________
94
HCC SCHOOL OF NURSING
Competency Evaluation Checklist
Physical Assessment Student’s Name_______________________
I. General S U Comments
Vital Signs
Wt./Ht.
II. Neurological Assessment
General appearance/odor/behavior
Signs of emotional distress
Eye Contact
Orientation
Speech
PERRLA
III. Integumentary
Overview of skin color, moisture,
temperature, turgor
Wounds:
Pressure Ulcer:
Blanching or redness over boney
prominences
Skin Breakdown, drainage, odor,
Size, color, location
Surgical wound (redness,
warmth, dressing description
Other wounds
IV. Oral Hygiene
Inspect buccal mucosa noting patches,
ulcers, breath odor, oral hygiene
Note condition of teeth and gums
V. Respiratory
Inspect-shape, effort of breathing, and use
of accessory muscles
Assess respirations for rate, rhythm, and
depth
Auscultate-normal breath sounds
Note adventitious breath sounds
Note cough-productive, non-productive,
characteristics of sputum
Note use of oxygen
95
VII. Cardiovascular
Identify anatomical landmarks of the heart
Auscultate-Apical pulse, rate, rhythm
Assess circulation
Peripheral pulses
Peripheral edema
Calf pain
Capillary Refill
VIII. Abdomen/Bladder
GI
Assess elimination patterns and
characteristics
Assess toleration of diet without n/v
Auscultate-bowel sounds x4 quadrant for
absence or presence
Palpate-tenderness, softness
GU
Assess urinary output, frequency, pain and
burning
Inspect and/or palpate distention
I & O ratio
Presence or absence of genital
discharge/edema
IX. Musculoskeletal
Inspect joints/extremities for function,
pain, temperature, ROM
Assess ability to ambulate, (assistive
devices)
X. Comfort
Pain, fatigue, weakness, sleep pattern
Instructor’s Comments:
Student Signature/Date _______________________________________
Faculty Signature/Date _______________________________________
96
Program Outcomes – Course Alignment
Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: Human Services Technology Department Head: Allisha Hicks
Program Outcome #1:
Graduates will demonstrate a working knowledge of the systems perspective in explaining to clients and their needs and the role of the social worker in helping to meet them.
Program Outcome #2:
Graduates should be able to assess, prevent, intervene, and evaluate processes using learned skills and theories involved in creating a helping relationship.
Program Outcome #3:
Demonstrate employability skills (both hard and soft).
HSE-110
I
HSE-125
I
SWK-113
I
HSE-123
I,R
HSE-225
I
SWK-110
R
HSE-220
R
R
HSE-112
R
HSE-210
R
SAB-252
R
WBL-111
A
A
WBL-115
HSE-155
R,A
GRO-120
A
WBL-121
A
A
WBL-125
97
Instructional Programs: 2016-2017 Year-end Outcomes Tables
SCHOOL: Health Sciences and Human Services Technology
DEPARTMENT: Human Services Technology
Name: Allisha Hicks
Purpose/Mission statement that relates to the mission of the institution: The mission of the Human Services Technology Program is to meet the
educational needs of students preparing for careers in a variety of human service settings and to contribute to the social, cultural, economic, and political
well-being of the community.
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
Students will acquire an understanding of the cultural, social, economic and political well-being of the community within the human service field.
Students will demonstrate their ability evaluate social status and cultural events that shape individual lives. The following classes will help students navigate through this process:
HSE-110
HSE-112
HSE-123
HSE-125
HSE-210
80% of students will complete Human Services Classes with a grade of “C” or higher.
Quizzes, Tests, Labs, and Research Projects/Paper.
Fall 2016 39 of 45 students (86%) received a grade of “C” or higher in Human Service classes. Spring 2017 3 of 3 students (100%) received a grade of “C” or higher in Human Service classes.
Continued to improve on course delivery and instruction to help prepare students understanding, knowledge and skills in the human service profession.
98
Graduates will demonstrate a working knowledge of the systems perspective in explaining to clients and their needs and the role of the social worker in helping to meet them. (WBL-111, WBL-121)
Students will obtain experience through 320 hours of organized and supervised internship.
80% of students will receive ratings of satisfactory or above on completion of co-op workbook, site visit and supervisor’s final co-op evaluation.
Co-op Workbook to include student’s self-evaluation, supervisor evaluation and faculty coordinator evaluation.
Fall 2016 WBL-111/A 6 of 7 students (85%) received ratings above satisfactory on completion of co-op workbook, site visit and supervisor’s final co-op evaluation. 1 student received an Incomplete. Spring 2017 WBL-121/A 7 of 7 students (100%) received ratings above satisfactory on completion of co-op workbook, site visit and supervisor’s final co-op evaluation.
Continued to increase and work with co-op sites in providing quality internship experiences.
Graduates should be able to assess, prevent, intervene, and evaluate processes using learned skills and
Students will demonstrate their ability evaluate social status and cultural events that shape individual lives.
80% of students will complete Human Services Classes with a grade of “C” or higher.
Quizzes, Exams, Labs, and Research Projects/Paper.
GRO-120/A 6 of 7 students (83%) received a grade of “C” or higher in Human Service classes.
Continued to improve on course delivery and instruction to help prepare students understanding, knowledge and skills in the human service profession.
99
theories involved in creating a helping relationship. (GRO-120)
Demonstrate employability skills (both hard and soft). (WBL-121)
Students will obtain experience through 320 hours of organized and supervised internship.
80% of students will receive ratings of satisfactory or above on completion of co-op workbook, site visit and supervisor’s final co-op evaluation.
Co-op Workbook to include student’s self-evaluation, supervisor evaluation and faculty coordinator evaluation.
Spring 2017 WBL-121/A 7 of 7 students (100%) received ratings above satisfactory on completion of co-op workbook, site visit and supervisor’s final co-op evaluation.
Continued to increase and work with co-op sites in providing quality internship experiences.
Summary/Additional Analysis
100
Human Services Program Rubric Depth of Thought & Analysis
Ground work is clearly laid out for the direction of the paper. Author makes succinct, insightful conclusions based on the review
Readers are introduced to the overall topic. Remarks show some degree of analysis, though not all thoughts are supported in the body of the paper.
Neither implicit nor explicit reference is made to topic. No indication that author applied much thought to the paper.
Synthesis & Congruency
Transitions tie sections together as well as adjacent paragraphs. Paper flows from general ideas to specific conclusions.
There is a basic flow from one section the next, but not all sections or paragraphs fall in a natural or logical order.
The paper appears to have no direction, with subtopics appearing disjointed.
Thoroughness The appropriate content is covered in depth without being redundant.
Pertinent content is not covered in as much depth or as explicit as expected.
Major sections of pertinent content have been omitted, glossed over, or unnecessarily repeated.
Personalization Writer integrates examples from his or her own life in relation to the content.
There is some attempt on the writer’s part to utilize personal examples within the content.
There are no examples from the writer’s personal experience expressed in the content.
Clarity of Writing and Mechanics
Writing is crisp, clear, and succinct. Writer incorporates creative voice when appropriate. No spelling, grammar, or punctuation errors are made.
Writing is generally clear, but unnecessary words are occasionally used. Meaning is sometimes hidden. A few spelling, grammar or punctuation errors are made.
It is hard to know what the writer is trying to express. Writing is convoluted. Misspelled words, incorrect grammar, and improper punctuation are frequent.
101
Program Outcomes – Course Alignment
Directions: List each course in your program based on the program’s tracking sheet (on the left). List Program outcomes at the top. Put the following in each corresponding box as it relates to how the program outcome is addressed in each course: I = Introduced, R= Reinforced, A= Assessed
Program: Phlebotomy Department Head: Lonnie Barker
Phlebotomy Program Outcome #1:
Graduates/ Students will be
able to effectively communicate with patients and staff
members.
Program Outcome #2:
Graduates/ Students will be able to
maintain patient data and personal
information.
Program Outcome #3:
Graduates/ Students will be able to correctly and
accurately collect blood specimens and
know the correct collection
requirements.
Program Outcome #4:
Program Outcome #5:
Course #1:PBT 100
I,R I,R I,R,A
Course #2:PBT 101
R,A R,A R,A
102
Instructional Programs: 2016-2017 Year-end Outcomes Tables
SCHOOL: Health and Human Services
DEPARTMENT: Phlebotomy
Name: Arnette Davis
Purpose/Mission statement that relates to the mission of the institution: The purpose of Phlebotomy Curriculum is to prepare graduates to
perform clinical laboratory procedures in phlebotomy in employment settings that include laboratories in hospitals, medical offices, industry,
and research facilities.
Program
Outcome
Intended Student
Learning Outcome
Criteria for
Success
Assessment Tools Assessment Results/Outcomes Use of Results
Mapping Assmt-Outcomes
Graduates/ Students will be able to effectively communicate with patients and staff members. (PBT 101)
Students will be able to demonstrate good Patient contact skills
Students will complete Affective Domain checklist with at least 90% of the items being successful.
Affective Domain Checklist
8/8 (100%) students successfully completed the Affective Domain checklist with at least 90%
Continued to emphasize the importance of communication between patients and other employees.
Graduates/ Students will be able to maintain patient data and personal information. (PBT 101)
Students will be able to demonstrate and practice confidentiality
Students will complete Affective Domain checklist with at least 90% of the items being successful.
Affective Domain Checklist
8/8 (100%) students successfully completed the Affective Domain checklist with at least 90%
Continued to emphasize the importance of communication between patients and other employees.
Graduates/ Students will be able to
Students will perform capillary puncture
Students will complete Venipuncture skills
Venipuncture skills checklist (PBT 100)
8/8 (100%) students successfully
Continued to allow time for students to practice on
103
correctly and accurately collect blood specimens and know the correct collection requirements. (PBT 100, PBT 101)
equipment and techniques (PBT 100) Students will perform Microcollection techniques (PBT 101)
checklist with at least 90% of the items being successful. (PBT 100) Students will complete psychomotor skills checklist with at least 90% of the items being successful. (PBT 101)
Psychomotor skills checklist (PBT 101)
completed the Venipuncture skills checklist with at least 90% (PBT 100) 8/8 (100%) students successfully completed the Psychomotor skills checklist with at least 90% (PBT 101)
mechanical arm and schedule time outside classroom hours to practice obtaining blood from human arms. (PBT 100) Continued to allow time for students to practice on mechanical arm and schedule time outside classroom hours to practice obtaining blood from human arms. (PBT 101)
To provide Phlebotomy students with education in academic and current laboratory procedures and practices. To educate and protect students in safety procedures.
Graduates of the Phlebotomy Program will be able to demonstrate a sound grasp of basic skills and knowledge in basic phlebotomy.
100% of the Phlebotomy students will demonstrate competency in all course curriculum with a semester end pass rate of 78% or above. Successfully complete 100 blood collections. 75% of the Phlebotomy Technology Program
NAACLS Accreditation fees Provide continuing Education, travel and registration fees. Purchase Audio/Video, computer programs Educational equipment and
100% phlebotomy students passed curriculum program with a 78% or above NA/Phlebotomy students who took exam passed. Data not yet available. 100% of faculty participated in professional development, and utilized knowledge to enhance student learning.
Continued to work with students on test taking and lab proficiencies to increase pass rates. Encourage students to take national boards (is not an employment requirement for phlebotomy graduates) and monitor pass rates as available Plan to start using MediaLab for
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To remain current and active in the field of Phlebotomy.
graduates taking the Phlebotomy National Board will pass the board on the first attempt. 100% of faculty will participate in professional development activities related Phlebotomy and/or education during each calendar year, resulting in improved student learning
practice exams (MediaLab) for students. Note: Phlebotomy Students MediaLab will start Spring 2017
Phlebotomy Spring 2017. Faculty will continue to seek out and attend professional development opportunities which advance student learning.
PBT Program Placement Rates. Employment in a field of study or a closey related field (for those who seek employment) or continuation of education within one year of graduation
Graduates will have the skill to enter into the workforce or continue their education in a related field.
75% of the Phlebotomy Technology Program graduates will find work in the phlebotomy or related field or continue their education within one year of graduating.
Student follow-up phone calls or emails to gather any information.
66% of the students from Spring 2016 has either received employment in the field or has continued on with their education.
Use to determine the market needs for the program and help to match potential employers to students.
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To provide students with education in current laboratory equipment and technical use To provide Safe Environment for Faculty, and Students
Graduates of the Phlebotomy Program will be able to demonstrate technical proficiency in phlebotomy skills.
Students will be able to demonstrate use of instruments and current equipment with 78% or above accuracy At the close of their final term, 100% of the graduates will be able to practice as a Phlebotomist with 78% proficiency as directed by the
Laboratory competencies Clinical facility checklists
100% of graduates demonstrated at least a 78% proficiency rate as directed by the faculty
Continued to monitor students’ progress and ensure graduates are proficient in phlebotomy skills. Communicate with clinical sites about students proficiency in the clinical work place.
Develop, implement & evaluate a comprehensive public relations plan to enhance community relations and college visibility
Enrollment numbers will remain at capacity in Health Science programs, meeting the needs of the community.
Each Health Science program will start the academic semester with at least 90% capacity.
-Enrollment and retention data. -Local High School recruitment. -Community outreach. -Career Fairs. -Revise minimal re -admission requirements.
Participated in -JLAC -Job shadowing high school students -Presented at Gaston and Conway Middle school for career day. -Presented to GED instructors. -Job Fair at HCC -Career Fair at Northwest Halifax High School -STEM and Advance Manufacturing Day -a Member of the Academy Advisory Board at Weldon High School
Continued to visit high school and job fairs in an effort to recruit potential students. Collaborated with high school to offer CTE for high school’s students to receive a certificate in health science. All health science faculty & students will continue to participate in community activities. Each Department
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Head works closely with admissions on reviewing policies and revising as needed.
Summary/Additional Analysis
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Halifax Community College Phlebotomy 101
Affective Domain Evaluation Objectives During the class and laboratory portions of these courses, the student will be expected to meet the following objectives and will be evaluated by the instructor using the following criteria. The grade derived from this evaluation will count as part of the grade for the course according to the individual course syllabus. 1. The student adheres to the student laboratory dress code and always appears neat and clean. 2. The student is never late or absent unless necessary. Always notifies instructor prior to being late or absent.
Never abuses break time. 3. The student adheres to accuracy in patient and specimen identification, specimen labeling, and laboratory
data recording and reporting 4. The student is able to organize workload to complete it in an efficient manner. Maintains a clean and
orderly work area. 5. The student is diplomatic, courteous and friendly when dealing with peers, instructors, college personnel
and the public, when applicable. Able to relate well to others. 6. The student accepts constructive criticism as a learning process and strives to improve. 7. The student respectfully understands the institution’s hierarchy to prevent insubordinate behavior. 8. The student performs assigned tasks with interest and enthusiasm. 9. The student demonstrates initiative. Seeks additional tasks without being told. 10. The student acquires competence and independence in the correct performance of laboratory procedures.
Performs tasks at the pace of peer groups with minimal procedural errors. 11. The student has sufficient knowledge to understand what is to be done when given directions. 12. The student demonstrates inquisitiveness by asking appropriate questions concerning practical performance
or theoretical application of laboratory procedures. Constantly tries to acquire knowledge that will aid in work and career development.
13. The student concentrates on his work, answers questions when necessary and minimally interrupts others
during performance of laboratory procedures. 14. The student applies theoretical knowledge and common sense to solve an unfamiliar problem, to relate
laboratory findings to common disease processes or to analyze different procedures or clinical situations. 15. The student has a high regard for professional ethics, guards the confidentiality of patient records, respects the rights of others, and demonstrates honesty.
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Halifax Community College Phlebotomy 101
AFFECTIVE DOMAIN EVALUATION
MIDTERM EVALUATION SCALE M = Most of the time S = Some of the time N = Needs improvement NA = Not applicable
FINAL EVALUATION SCALE: Total points = 45 out of 15 see attached grading scale for numerical grade 3 = OUTSTANDING: Always demonstrates this quality; Exemplifies high standards in this area. 2 = ABOVE AVERAGE: Demonstrates this quality most of the time. 1 = ACCEPTABLE: Demonstrates this quality in some situations, but occasionally needs help. 0 = UNACCEPTABLE: Rarely demonstrates this quality. Behavior is not acceptable as presented. Improvements
required. NA = NOT APPLICABLE: Situation to demonstrate this quality has not occurred.
OBJECTIVE MIDTERM FINAL
1. Adheres to hospital dress code and always appears neat and clean.
2. Never late or absent unless necessary, always notifies supervisor prior to being late or absent, never abuses break time.
3. Adheres to accuracy in patient and specimen identification, specimen labeling, and laboratory data recording and reporting, will not accept dubious results without rechecking.
4. Able to organize workload to complete it in an efficient manner, maintains a clean and orderly work area.
5. Diplomatic, courteous and friendly when dealing with patients, laboratory personnel, other health care professional, and the public; able to relate well to others.
6. Accepts constructive criticism as a learning process and strives to improve.
7. Respectfully understands the institution’s hierarchy to prevent insubordinate behavior.
8. Performs assigned tasks with interest and enthusiasm.
9. Demonstrates initiative. Seeks additional tasks without being told.
10. Acquires competence and independence in the correct performance of laboratory procedures, performs tasks at the pace of peer groups with minimal procedural errors.
11. Has sufficient knowledge to understand what is to be done when given directions.
12. Demonstrates inquisitiveness by asking appropriate questions concerning practical performance or theoretical application of laboratory procedures, constantly tries to acquire knowledge that will aid in work and career development.
13. Concentrates on his work, answers questions when necessary and minimally interrupts others during performance of laboratory procedures.
14. Applies theoretical knowledge and common sense to solve an unfamiliar problem, to relate laboratory findings to common disease processes or to analyze different procedures or clinical situations.
15. Has a high regard for professional ethics, guards the confidentiality of patient records, respects patient’s and the rights of others, demonstrates honesty.
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Halifax Community College PBT 101
Venipuncture Evaluation Checklist Student _________________________________________________________________ Date: ___________________________________________________________________ Instructions to evaluator: This checklist should be filled out near the completion of the student’s phlebotomy instruction. At least one venipuncture must be observed by the evaluator before completion of this Venipuncture Evaluation Checklist. By placing a checkmark in the appropriate column, rate the student’s performance on each of the competencies using the following scale: E = Excellent: Performance meets highest standards expected of an entry level PBT. Represents
exceptionally high level of performance by the student. Student performs task with ease, accuracy and confidence.
S = Satisfactory: Performance acceptable for standards expected of an PBTT student. Student performs
task with minimal difficulty, and acceptable accuracy. Student may need some supervision. Improvements may be recommended.
U = Unsatisfactory: Performance cannot be accepted as presented. Improvements are required. Student
performs task with moderate difficulty, poor technique, achieving inaccurate results. This skills test may be repeated at the discretion of the phlebotomy instructor until satisfactory ratings have been attained.
Objective: In the performance of a routine venipuncture, under direct observation of the evaluator, the student should:
E S U Comments:
1 Greet patient in friendly, tactful manner and explain the purpose of the blood specimen.
2 Identify patient by matching requisition slip information and patient armband (inpatient) or verbal information (outpatient).
3 Wash hands and apply gloves.
4 Identify proper specimen to be drawn for test(s) requested using specimen collection handbook if necessary.
5 Organize appropriate supplies and equipment, assemble near drawing area, inspect equipment.
6 Guide patient into safe position.
7 Apply tourniquet; not leave on for an excessive amount of time.
8 Check arm for suitable veins; use other arm if necessary. Select vein, palpate, and trace path with index finger.
9 Cleanse venipuncture site by accepted protocol.
10 “Anchor” vein and smoothly insert needle with bevel up. Calmly change position of needle if blood does not flow.
11 Smoothly push evacuated tube(s) into holder without changing the needle position.
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12 Fill tubes using order of draw.
13 Remove last tube from holder before withdrawing needle.
14 Release tourniquet before removing needle from arm.
15 Withdraw needle from arm smoothly.
16 Apply pressure to site after withdrawing needle.
17 Mix all tubes with additives gently at least five times.
18 Dispose of needle properly and carefully.
19 Label tubes from wristband or requisition slip with: a. Patient’s last name and first name b. Patient’s identification number c. Time of collection d. Date of collection e. Phlebotomist’s initials f. Other information required by institution
20 Check site to ascertain bleeding has stopped. Apply bandage if needed.
21 Clean up all supplies and waste, and discard in appropriate containers.
22 Remove gloves and dispose of them appropriately.
23 Wash hands after completing procedure.
24 Leave patient courteously.
25 Deliver and log in specimen in a timely manner.
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Halifax Community College Phlebotomy 101
Psychomotor Skills Evaluation
MIDTERM EVALUATION SCALE M = Most of the time S = Some of the time N = Needs improvement NA = Not applicable FINAL EVALUATION SCALE: Total points = 45 out of 15 see attached grading scale for numerical grade 3 = OUTSTANDING: Performs task with ease and accuracy while demonstrating good technique and a
strong knowledge base. 2 = ABOVE AVERAGE: Performs task with minimum difficulty and demonstrates an adequate
knowledge base. 1 = ACCEPTABLE: Performs task with moderate difficulty, often needs assistance to perform task and
demonstrates an average knowledge base. 0 = UNACCEPTABLE: Performs task with difficulty or unable to perform, uses poor technique and has a
deficient knowledge base. NA = NOT APPLICABLE: Situation to practice this task has not occurred or task not performed at this
facility.
OBJECTIVE MIDTERM FINAL
1. Accurately performs laboratory clerical work including specimen identification and use of the laboratory information system.
2. Correctly perform cleaning and preventive maintenance on instruments used for blood collection.
3. Accurately performs quality control.
4. Consistley follows safety and infection prevention procedures including proper isolation techniques when required.
5. Properly processes specimen request.
6. Interacts with patients in a professional and friendly manner.
7. Properly identifies patient prior to blood collection.
8. Identify appropriate venipuncture site selection and able to recognize when an alternative site will need to be selected.
9. Demostrates knowledge of correct sample tube aand volume requirements.
10. Demostrate knowledge of the common phlebotomy complications and describe how to avoid them.
11. Consistently labels specimens with all label requirements.
12. Sucessfully and correctly performs venipuncture with a vacuum system following steps outlined in the venipuncture evaluation checklist.
13. Successfully and correctly performs venipunctures with a syringe or winged collection set.
14. Successfully demonstrates the collection of blood using age appropriate care.
15. Prioritizes the collection of samples based on STAT, Timed, and Fasting requirements.
16. Observe or discuss specimen processing for reference lab testing.
17. Observe or discuss bleeding time procedure
18. Observe or discuss glucose tolerance test procedure
19. Successfully and correctly performs special collection procedures:
a. Blood cultures b. Blood Bank specimens c. Therapeutic drug monitoring