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SAP BusinessObjects Edge BI 3.1 Service Pack 3 Installation andDeployment Guide■ SAP BusinessObjects Edge BI 3.1 Service Pack 3

2010-09-13

© 2010 SAP AG. All rights reserved.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAPBusiness ByDesign, and other SAP products and services mentioned herein as well as their respective

Copyright

logos are trademarks or registered trademarks of SAP AG in Germany and other countries. BusinessObjects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, WebIntelligence, Xcelsius, and other Business Objects products and services mentioned herein as wellas their respective logos are trademarks or registered trademarks of Business Objects S.A. in theUnited States and in other countries. Business Objects is an SAP company.All other product andservice names mentioned are the trademarks of their respective companies. Data contained in thisdocument serves informational purposes only. National product specifications may vary.These materialsare subject to change without notice. These materials are provided by SAP AG and its affiliatedcompanies ("SAP Group") for informational purposes only, without representation or warranty of anykind, and SAP Group shall not be liable for errors or omissions with respect to the materials. Theonly warranties for SAP Group products and services are those that are set forth in the expresswarranty statements accompanying such products and services, if any. Nothing herein should beconstrued as constituting an additional warranty.

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Contents

Introduction.............................................................................................................................5Chapter 1

About this document................................................................................................................51.1Purpose...................................................................................................................................51.1.1Constraints..............................................................................................................................51.1.2What's new..............................................................................................................................61.2Updated Installation framework................................................................................................61.2.1SAP BusinessObjects Explorer XI 3.2......................................................................................61.2.2SAP BusinessObjects Data Services XI 3.2.............................................................................71.2.3Folder Structure.......................................................................................................................71.3

Planning................................................................................................................................11Chapter 2

SAP BusinessObjects Service Packs.....................................................................................112.1Service Pack platform support...............................................................................................132.2Service Pack language support..............................................................................................142.3Service Pack installation limitations and restrictions...............................................................152.4Planning your Service Pack installation...................................................................................162.5Downloading Service Packs...................................................................................................172.6

Installation scenarios............................................................................................................19Chapter 3

Service Pack installation scenarios.........................................................................................193.1Updating web application components...................................................................................203.2Saving web.xml file modifications...........................................................................................203.3

Service Pack installation on Windows..................................................................................23Chapter 4

Installing SAP BusinessObjects Edge BI 3.1 Service Pack for server components onWindows................................................................................................................................23

4.1

Installing SAP BusinessObjects Edge BI 3.1 Service Pack for client components on Windows.244.2Silent installation on Windows................................................................................................254.3Performing silent installation using a response file on Windows..............................................254.3.1Silent installation parameters for Windows.............................................................................264.3.2Uninstalling SAP BusinessObjects Edge BI 3.1 Service Packs on Windows...........................304.4Uninstalling SAP BusinessObjects Edge BI 3.1 Service Packs on Windows...........................304.4.1

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Service Pack installation on Linux........................................................................................33Chapter 5

Installing the SAP BusinessObjects Edge BI 3.1 Service Pack on Linux.................................335.1Silent installation on Linux......................................................................................................345.2Performing a silent installation using a response file on Linux.................................................345.2.1Response file installation parameters for Linux.......................................................................355.2.2Uninstalling SAP BusinessObjects Edge BI 3.1 Service Packs on Linux.................................395.3

Uninstalling web application components............................................................................41Chapter 6

Index 43

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Contents

Introduction

1.1 About this document

This guide is intended for the system administrator or an IT professional who is responsible for theinstallation, deployment, and maintenance of SAP BusinessObjects Edge BI products.

The topics covered in this guide are:• Installing Service Pack on Windows• Installing Service Pack on Linux• Silent installation of Service Pack• Uninstalling Service Pack

For a complete set of SAP BusinessObjects Edge BI 3.1 documentation, see: http://help.sap.com

1.1.1 Purpose

This document is intended for system administrator's reference, and should be used when updatingSAP BusinessObjects Edge BI with the most recent Service Packs.

1.1.2 Constraints

This guide does not describe how to set up a host operating system, supported database, web applicationserver, or web server. If you are planning to use a dedicated database, web application server, or webserver, it must be installed and functioning before SAP BusinessObjects Edge BI 3.1 can be installed.

For more information on installing or upgrading these components, see SAP BusinessObjects EdgeSeries 3.1 Installation Guide.

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Introduction

http://help.sap.com/

1.2 What's new

SAP BusinessObjects Edge BI 3.1 Service Pack 3 provides the following new features:• Updated Installation framework• SAP BusinessObjects Explorer XI 3.2• SAP BusinessObjects Data Services XI 3.2

1.2.1 Updated Installation framework

SAP BusinessObjects Edge BI 3.1Service Pack 3 introduces a new update framework for installingService Packs onWindows platforms. This has been provided to reduce the time taken to install updateson Windows.

The new framework introduces some changes to the way Service Packs are uninstalled from Windowssystem.• In the "Add or Remove Programs" screen on Windows system, Service Pack version 3 appears as

separate entries, and not as sub-entries of a core product.• Uninstalling a core product does not automatically remove related Service Pack updates.

1.2.2 SAP BusinessObjects Explorer XI 3.2

SAP BusinessObjects Explorer XI 3.2 is a web-based search and exploration application that enablesbusiness professionals to explore and search through business information. By selecting from theavailable values, you can focus on datasets to set the Key Performance Indicators (KPIs) that is ofinterest.

By default, a formatted chart displays the application's best guess data selection. As you filter yoursearch parameters, the graphical representation of the results changes accordingly. You can easilyswitch chart formats, sort or rank the presented data depending on your preferred analysis.

It is easy to export results of your personal exploration view either as an image or into other applicationssuch as SAP BusinessObjects Web Intelligence or CSV-compatible office applications to continuefurther calculations or build reports.

For more information on SAP BusinessObjects Explorer XI 3.2, see SAP BusinessObjects ExplorerAdministrator's Guide.

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Introduction

1.2.3 SAP BusinessObjects Data Services XI 3.2

SAP BusinessObjects Data Services XI 3.2 combines industry-leading data quality and integration intoone platform. With SAP BusinessObjects Data Services XI 3.2, you can transform and improve dataanywhere. You can have a single environment for development, runtime, management, security, anddata connectivity.

You can use structured data from databases or flat files to process and cleanse and remove duplicateentries. You can create and deliver projects more quickly with a single user interface and improveperformance with parallelization.

For more information on SAP BusinessObjects Data Services XI 3.2, see SAP BusinessObjects DataServices Getting Started Guide

For more information on installing and upgrading to SAP BusinessObjects Data Services XI 3.2, seeSAP BusinessObjects Data Services Installation guide for your platform and SAP BusinessObjectsData Services Migration Considerations guide.

1.3 Folder Structure

WindowsThis section lists the zip files and the folder structure for Windows operating system:

The Server.zip file contains the SAP BusinessObjects Edge BI 3.1 Service Pack 3 server patchinstaller. The following table shows the folder structure:

Folder StructurePatch

\setup.exeServer Patch installer

The Client Installer.zip file contains the installer for the patches and the corresponding folderstructure mentinoned in the following table:

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Introduction


\ClientInstaller\setup.exeClient installer

\Live Office\setup.exeLive Office installer

\BI Widgets\setup.exeBI Widgets installer

The SAP Integration.zip file contains the SAP Integration Solutions patch installer. The followingtable shows the folder structure:


\SAP Integration Solutions\setup.exeSAP Integration Solutions installer

Note:SAP Integration Solutions patch installer is applicable only if you have the SAP Integration Solutionslicensed package.

The Other Add-ons/collaterals.zip file contains the installer for the patches and thecorresponding folder structure mentioned in the following table:


\EBS Integration\setup.exeEBS Integration Kit Patch installer

\JDE Integration\setup.exeJDE Integration Kit Patch installer

\PeopleSoft Integration\setup.exePeopleSoft Integration Kit Patch installer

\SIEBEL Integrationyahoomaio\setup.exeSiebel Integration Kit Patch installer

The Data Services.zip file contains the SAP BusinessObjects Data Services XI 3.2 patch installer.The following table shows the folder structure:


\DataServices\setup.exeData Services installer

The Explorer.zip file contains the SAP BusinessObjects Explorer XI 3.2 patch installer. The followingtable shows the folder structure:


\Explorer\setup.exeExplorer installer

The Integration Option for Microsoft SharePoint.zip file contains the Integration Optionfor Microsoft SharePoint patch installer. The following table shows the folder structure:

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Introduction


\setup.exeIntegration Option for Microsoft SharePoint installer

\Service Pack 3\setup.exeIntegration Option for Microsoft SharePoint Service Pack 3 installer

LinuxThis section lists the zip files and the folder structure for Linux operating system:

The Server.zip file contains the SAP BusinessObjects Edge BI 3.1 Service Pack 3 server patchinstaller. The following table shows the folder structure:


\DISK_1\install.shServer Patch installer

The SAP Integration.zip file contains the SAP Integration Solutions patch installer. The followingtable shows the folder structure:


\SAP Integration Solutions\DISK_1\install.shSAP Integration Solutions installer

Note:SAP Integration Solutions patch installer is applicable only if you have the SAP Integration Solutionslicensed package.

The Other Add-ons/collaterals.zip file contains the installer for the patches and thecorresponding folder structure mentioned in the following table:


\EBS Integration\DISK_1\install.shEBS Integration Kit Patch installer

\JDE Integration\DISK_1\install.shJDE Integration Kit Patch installer

\PeopleSoft Integration\DISK_1\install.shPeopleSoft Integration Kit Patch installer

The Data Services.zip file contains the SAP BusinessObjects Data Services XI 3.2 patch installer.The following table shows the folder structure:


\DataServices\DISK_1\install.shData Services installer

The Explorer.zip file contains the SAP BusinessObjects Explorer XI 3.2 patch installer. The followingtable shows the folder structure:

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\Explorer\DISK_1\install.shExplorer installer

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Introduction

Planning

2.1 SAP BusinessObjects Service Packs

A separate Service Pack is available for each SAP BusinessObjects product, as outlined in the tablebelow.

Note:SAP BusinessObjects Edge BI 3.1 Service Pack 3 contains client tools updates but will only updateclient tools that were installed as part of SAP BusinessObjects Edge BI 3.1 installation. If you installedclient tools separately, using the SAP BusinessObjects Edge BI 3.1 Client Tools installer, you must usethe SAP BusinessObjects Edge BI 3.1 Client Tools Service Pack to perform your update.

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Planning

DescriptionService Pack

Use this Service Pack to update SAP BusinessObjectsEdge BI 3.1 installations.

SAP BusinessObjects Edge BI 3.1 ServicePack 3

Use this Service Pack to update SAP BusinessObjectsEdge BI 3.1 Client Tools installations. Client tools in-clude:• Desktop Intelligence• Web Intelligence Rich Client• Data Source Migration Wizard• Report Conversion Tool• Import Wizard• Query as a Web Service• Universe Designer• Developer Components

• SAP BusinessObjects Enterprise Java SDK• SAP BusinessObjects EnterpriseWeb Services

SDK• Translation Manager

Note:The SAP BusinessObjects Client Tools Service Packis only available for Windows.

SAP BusinessObjects Edge BI 3.1 Client ToolsService Pack 3

Use this Service Pack to update SAP BusinessObjectsLive Office XI 3.1 installations.

SAP BusinessObjects Live Office XI 3.1 Ser-vice Pack 3

Use this Service Pack to update Integration for SAPsolutions.

SAP BusinessObjects XI 3.1 Integration forSAP Solutions Service Pack 3

Use this Service Pack to update Integration for People-Soft Enterprise.

SAP BusinessObjects XI 3.1 Integration forPeopleSoft Enterprise Service Pack 3

Use this Service Pack to update Integration for Siebel.SAP BusinessObjects XI 3.1 Integration forSiebel Service Pack 3

Use this Service Pack to update Integration for JDEdwards EnterpriseOne.

SAP BusinessObjects XI 3.1 Integration for JDEdwards EnterpriseOne Service Pack 3

Use this Service Pack to update Integration for OracleE-Business Suite.

SAP BusinessObjects XI 3.1 Integration forOracle E-Business Suite Service Pack 3

Use this Service Pack to update Integration option forMicrosoft SharePoint software XI 3.1.

Integration option for Microsoft SharePointsoftware XI 3.1 Service Pack 3

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Planning

DescriptionService Pack

Use this Service Pack to update BI Widgets XI.SAP BusinessObjects BI Widgets XI 3.1 Ser-vice Pack 3

Use this Service Pack to update Data Services.SAP BusinessObjects Data Services XI 3.2Service Pack 1

Use this Service Pack to update Explorer.Sap BusinessObjects Explorer XI 3.2 ServicePack 3

2.2 Service Pack platform support

The following table shows the platform support for each SAP BusinessObjects Edge BI 3.1 ServicePack 3:

LinuxWindowsService Pack

SAP BusinessObjects Live Office XI 3.1 Service Pack 3

SAP BusinessObjects XI 3.1 Integration for SAP Solutions ServicePack 3

SAP BusinessObjects XI 3.1 Integration for PeopleSoft EnterpriseService Pack 3

SAP BusinessObjects XI 3.1 Integration for Siebel Service Pack3

SAP BusinessObjects XI 3.1 Integration for JD Edwards Enter-priseOne Service Pack 3

SAP BusinessObjects XI 3.1 Integration for Oracle E-BusinessSuite Service Pack 3

Integration option for Microsoft SharePoint software XI 3.1 ServicePack 3

BI Widgets XI Service Pack 3

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Planning

LinuxWindowsService Pack

SAP BusinessObjects Explorer XI 3.2 Service Pack 3

SAP BusinessObjects Data Services XI 3.2 Service Pack 2

SAP BusinessObjects Data Services XI 3.2 Service Pack 1

2.3 Service Pack language support

SAP BusinessObjects Edge BI 3.1 Service Pack supports product language pack updates for thefollowing languages:• Czech• Danish• Dutch• English• Finnish• French• German• Hungarian• Italian• Japanese• Korean• Norwegian• Polish• Portuguese• Russian• Simplified Chinese• Slovak• Spanish• Swedish• Thai• Traditional Chinese

Note:

• The Hungarian and Slovak language packs can be installed only on Service Pack 3 and higher.• The Service Pack installation program automatically updates previously installed language packs.

You cannot install a new language pack when installing a Service Pack.• SAP BusinessObjects Data Services XI 3.2 Service Pack 1 supports only English language.

If you are installing a Language Pack that was not available during earlier Service Packs, you mustensure that your SAP BusinessObjects Edge BI deployment is at the same level or higher than the

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Planning

Language Pack that you are installing. For example, if your deployment is at Service Pack 1.2 and youwant to add the Czech Language Pack from Service Pack 1.3, you must either• Update your deployment to Service Pack 1.3, which is the same level as the Czech Language Pack,

and then install the Czech Language Pack, or• Update your deployment to a higher level than the Language Pack, such as Service Pack 2.1, install

the Czech Language Pack from Service Pack 1.3, and then apply the Service Pack 2.1 LanguagePack update.

If you want to install a Language Pack that is at a lower level than the level of your SAP BusinessObjectsEdge BI deployment, install the Language Pack and then apply the Language Pack update so that theLanguage Pack is at the same level as your deployment.

For information on installing an additional language pack, see SAP BusinessObjects Edge Series 3.1Installation Guide for your platform.

2.4 Service Pack installation limitations and restrictions

The following limitations and restrictions apply to Service Pack installation:• Service Packs are patch installations, not complete product installations. An SAP BusinessObjects

product must be installed in order to install a Service Pack.• A Service Pack only updates files that are already installed. For example, if you previously performed

a custom installation, the Service Pack will only update the subset of files that was installed duringan initial installation.

• Service Packs only contain updates and fixes for existing product features. New features are notincluded in Service Pack releases.

• Service Packs can only be installed in their entirety. You cannot install a subset of Service Packupdates.

• It is required that all components in an SAP BusinessObjects system be at the same Service Packlevel. For example, SAP BusinessObjects server, client, and web components must be at the sameService Pack level. If you update one component of your SAP BusinessObjects system, you mustalso update the other components. If you uninstall a Service Pack for one component in your system,you must uninstall the same Service Pack for the other components.

• If you install a new SAP BusinessObjects product or component to your system after Service Packinstallation, you must apply the Service Pack to the system where you installed the new product orcomponent to ensure that all SAP BusinessObjects products and components are at the sameService Pack level.

• Service Packs can only be installed on a deployment that is at the same Service Pack level. Forexample, Service Pack 1.x can be installed on SAP BusinessObjects Edge BI 3.1, but cannot beinstalled on SAP BusinessObjects Edge BI 3.1 Service Pack 3.

• You cannot install an earlier Service Pack on top of a later Service Pack. For example, you cannotinstall Service Pack 2 if Service Pack 3 is already installed.

Note:Service Packs are cumulative. For example, Service Pack 3 contains all Service Pack 2 updates aswell as Service Pack 3 updates.

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Planning

• If you uninstall a core product, the Service Packs for that product are not automatically uninstalled.You must manually uninstall the Service Packs. For example, if you uninstall SAP BusinessObjectsEdge BI 3.1 Service Pack 3, you must manually uninstall 3.x Service Packs from your system.

• It is only possible to automatically redeploy SAP BusinessObjects web application components usingthe Service Pack installation program if you originally deployed the web application componentsusing the SAP BusinessObjects installation program. For more information, see Updating webapplication components.

• You cannot install a new language pack when applying a Service Pack. SAP BusinessObjectsService Packs only update languages that were previously installed with your SAP BusinessObjectsinstallation.

For information on installing an additional language pack for SAP BusinessObjects products, seethe SAP BusinessObjects Edge Series 3.1 Installation Guide.

• While installing SAP BusinessObjects Data Services XI 3.2 Service Pack 2 refer to the SAPBusinessObjects Data Services XI 3.2 Service Pack 2 Installation Guide for your platform.

• While installing SAP BusinessObjects Data Services XI 3.2 Service Pack 1 refer to the SAPBusinessObjects Data Services XI 3.2 Service Pack 1 Installation Guide for your platform.

2.5 Planning your Service Pack installation

Before applying a Service Pack to your SAP BusinessObjects system, the following steps arerecommended:

• Identify all SAP BusinessObjects products and components that require updates.

For the SAP BusinessObjects Edge BI 3.1 release, Service Packs are provided for each SAPBusinessObjects product that has its own installer. Refer to SAP BusinessObjects Service Packsto identify the Service Packs required for your upgrade.

It is required that all SAP BusinessObjects products and components be at the same Service Packlevel, except for SAP BusinessObjects Data Services XI 3.2 which should be at Service Pack 1.This includes SAP BusinessObjects Edge BI servers, client tools, web components, and other SAPBusinessObjects products such as Live Office and integration kits.

If you have SAP BusinessObjects web application components installed, ensure that you havedefined an update path for these components. The update path depends on how you initially deployedthe web application components. For more information, see Updating web application components.

• Before you begin, review Service Pack installation limitations and restrictions.• Review Service Pack installation scenarios. The scenarios may be of assistance in planning your

upgrade.• Before you begin, gather all required documentation. Depending on your upgrade, additional SAP

BusinessObjects documentation such as the SAP BusinessObjects Edge Series 3.1 InstallationGuide may be required.

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Planning

2.6 Downloading Service Packs

SAP BusinessObjects Service Packs are available for download from the SAP Support Portal:http://service.sap.com/patches.

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Planning

http://service.sap.com/patches

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Planning

Installation scenarios

3.1 Service Pack installation scenarios

This topic describes common Service Pack installation scenarios that may be helpful in planning yourService Pack installation.

Scenario 1: Applying a Service Pack to an SAP BusinessObjects Edge BI installationIn this scenario you must apply the SAP BusinessObjects Edge BI 3.1 Service Pack.

Note:A typical SAP BusinessObjects Edge BI installation includes client tools. The SAP BusinessObjectsEdge BI 3.1 Service Pack will update client tools that were installed as part of the SAP BusinessObjectsEdge BI installation. If you want to install client tools using the SAP BusinessObjects Client Toolsinstaller, see Scenario 2.

Scenario 2: Applying a Service Pack to an SAP BusinessObjects Edge BI Client Tools installationIf you have originally installed SAP BusinessObjects client tools using the SAP BusinessObjects ClientTools installer, you must apply the SAP BusinessObjects Client Tools Service Pack. If you want to usean SAP BusinessObjects Edge BI Service Pack to upgrade an SAP BusinessObjects Client Toolsinstallation, the installer will fail and you will receive an error message.

Scenario 3: Applying Service Packs to a system with multiple SAP BusinessObjects productsDue to product interdependencies, it is required that all SAP BusinessObjects products are at the samemaintenance level except for SAP BusinessObjects Data Services XI 3.2 which should be at ServicePack 1. For example, if you want to apply a Service Pack to Live Office, and SAP BusinessObjectsEdge BI, you must apply Service Packs for the two products so that all products are running at thesame Service Pack level. In this scenario, you must apply a Live Office Service Pack, and an SAPBusinessObjects Edge BI Service Pack.

Scenario 4: Applying Service Pack updates to web application componentsHow you apply Service Pack updates to web application components depends on how componentswere originally deployed. For more information on applying updates to SAP BusinessObjects webapplication components, see Updating web application components

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3.2 Updating web application components

How you apply a Service Pack update to SAP BusinessObjects web application components dependson how the components were originally deployed.

One of the following three scenarios apply:• If you have deployed SAP BusinessObjects web components using the SAP BusinessObjects

installation program, the Service Pack installation program allows you to update web componentsautomatically when you apply an SAP BusinessObjects Service Pack.

Follow the Service Pack installation steps in this guide to update web application components usingthe SAP BusinessObjects Edge BI Service Pack installation program.

• If you have deployed SAP BusinessObjects web application components manually, updates mustbe applied manually after installing the SAP BusinessObjects Edge BI Service Pack.

For more information on manual deployment for web application components, see BusinessObjectsEnterprise XI 3.1 Web Application Deployment Guide.

• If you deployed SAP BusinessObjects web application components using the wdeploy tool, youcan apply updates manually or use the wdeploy tool after installing the SAP BusinessObjects EdgeBI Service Pack.

Instructions for the wdeploy tool are found in the BusinessObjects Enterprise XI 3.1Web ApplicationDeployment Guide.

If you deploy web components manually or using the wdeploy tool, you must first install the SAPBusinessObjects Edge BI Service Pack to obtain the updated WAR files. The SAP BusinessObjectsWAR files are required for web application deployment.

For more information, refer to the wdeploy or manual deployment instructions in the BusinessObjectsEnterprise XI 3.1 Web Application Deployment Guide.

Note:If your SAP BusinessObjects system includes web components, you must update the web componentsas part of your Service Pack upgrade. It is required that all SAP BusinessObjects components, includingweb components, be at the same Service Pack level.

3.3 Saving web.xml file modifications

When a Service Pack is installed, the web.xml files for SAP BusinessObjects web applications thathave been deployed to a web application server are overwritten. This means that any customizationthat you have made by changing the web.xml files are lost after applying a Service Pack update.

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If you modified a web.xml file for an SAP BusinessObjects web application and do not want to loseyour modification, you must make the modifications in the SAP BusinessObjects Edge BI installationdirectory.

On Windows systems, this directory is <InstallDir>\BusinessObjects Enterprise12.0\warfiles\WebApps.

On Linux systems, this directory is <InstallDir>/bobje/enterprise120/warfiles/WebApps.

After you have applied the Service Pack, rebuild the affected .war files and redeploy the .war files tothe web application server.

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Service Pack installation on Windows

You must have Administrator privileges on your Windows system to run an SAP BusinessObjectsService Pack installation.

In order to free resources on the system on which you are installing this Service Pack, it is recommendedthat you use the Central Management Console (CMC) to stop all of the SAP BusinessObjects Edge BIservers on the system before installing the Service Pack, with the following exceptions:• Server Intelligence Agent (SIA)• Central Management Server (CMS)• Input and Output File Repository Servers (FRS)• CMS system database

These services and servers must be running for the installation to proceed.

Note:

• Before you apply a Service Pack, if you have modified web.xml files for SAP BusinessObjects webapplications, see Saving web.xml file modifications.

• If you are updating a product that contains server components from SAP BusinessObjects Edge BI3.1, the installation setup program prompts you for information on your deployment's CentralManagement Server (CMS). This is required to update content that is stored in the CMS database,such as localized strings for server properties.

4.1 Installing SAP BusinessObjects Edge BI 3.1 Service Pack for server componentson Windows

This procedure is used to install Service Packs that update SAP BusinessObjects Edge BI servercomponents running on Windows. This includes the following packages:• SAP BusinessObjects Edge BI 3.1• SAP BusinessObjects XI 3.1 Integration for SAP Solutions• BusinessObjects XI 3.1 Integration for PeopleSoft Enterprise• BusinessObjects XI 3.1 Integration for Siebel• BusinessObjects XI 3.1 Integration for JD Edwards EnterpriseOne• BusinessObjects XI 3.1 Integration for Oracle E-Business Suite• Integration Option for Microsoft SharePoint Software XI 3.1

1. Launch the installation by running setup.exe

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2. Choose a language for the installation setup program to use during the installation process, andclick OK.

3. On the "Welcome" screen, click Next.4. On the "License Agreement" screen, review the contents of the End User License Agreement, and

click Next if you agree to the terms.5. If the product you are updating includes server components, the "CMS" screen appears. Enter the

Hostname, Port Number, and Administrator Password for your deployment's CMS, and click Next.6. If the product you are updating includes web components that were automatically deployed during

your original SAP BusinessObjects installation, the "Automatically Re-Deploy Web Applications?"screen appears.Choose from one of the two options:• Yes, automatically re-deploy theweb applications. This option redeploys SAPBusinessObjects

web application components that were previously deployed.

Additional configuration screens specific to the web application server type appears. Provide therequired information and click Next.

Note:For additional information about specific configuration settings for each web application server,see SAP BusinessObjects Edge Series 3.1 Installation Guide for Windows.

• No, I will re-deploy the web applications after installation. Select this option if you want todeploy web application server components manually or using the wdeploy tool.

For information on manually installing web components or installing using the wdeploy tool, seeBusinessObjects XI 3.1 Web Application Deployment Guide for Windows.

Note:It is only possible to automatically redeploy web application components to the same web applicationserver type you deployed to during your original SAP BusinessObjects installation.

7. On the "Start Installation" screen, click Next to begin the installation.8. If you updated SAP BusinessObjects Edge BI, verify that SAP BusinessObjects services are running

after the system is restarted. If any services are not running, start them manually using the SAPBusinessObjects Central Management Console (CMC), Central Configuration Manager (CCM), orWindows Services panel.The CMC or CCM can be accessed by clicking Start > Programs > BusinessObjects XI 3.1 >BusinessObjects Edge Series.

Note:To review details of the installation, you can view the contents of the installation log file located at<INSTALLDIR>\BusinessObjects Enterprise 12.0\Logging

4.2 Installing SAP BusinessObjects Edge BI 3.1 Service Pack for client componentson Windows

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The following steps are used to install Service Packs for SAP BusinessObjects client applications. Thisincludes the following packages:• SAP BusinessObjects Edge BI 3.1• SAP BusinessObjects XI 3.1 Integration for SAP Solutions• BusinessObjects XI 3.1 Integration for PeopleSoft Enterprise• BusinessObjects XI 3.1 Integration for Siebel• BusinessObjects XI 3.1 Integration for JD Edwards EnterpriseOne• BusinessObjects XI 3.1 Integration for Oracle E-Business Suite• Integration Option for Microsoft SharePoint Software XI 3.1• SAP BusinessObjects Live Office XI 3.1• SAP BusinessObjects BI Widgets XI 3.1

1. Launch the installation by running setup.exe.2. In the "Welcome" screen, click Next.3. In the "License Agreement" screen, review the contents of the End User License Agreement, and

click Next to proceed if you agree to the terms.4. On the "Start Installation" screen, click Next.

4.3 Silent installation on Windows

4.3.1 Performing silent installation using a response file on Windows

SAP BusinessObjects Service Packs can be installed silently using a response file.

Silent installation is particularly useful when you need to quickly performmultiple installations or automateinstallations.To run a silent installation using a response file you must first create a .ini file using the SAPBusinessObjects setup program. Once you have created the .ini file, you can run a silent installationby running the setup.exe command and specifying the path to the .ini file.1. Create an installation .ini file (a response file).

a. Open a command line console.b. From the directory that contains the SAP BusinessObjectssetup.exe file, run the setup.exe

command with the write option (-w) specified:setup.exe -w filename.ini responsefilepath

where filename.ini is the name you have given to the response file and responsefilepathis the location where you want the file created.

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Note:If a file path is not specified, the file is stored in the directory that setup.exe is run from. Theinstallation program must have write permissions on this directory.

c. Press Enter to launch the installation setup program.d. Follow the on-screen instructions to enter your preferred installation settings until you reach the

Start installation dialog of the setup program.e. Click Cancel to abort the installation setup.

All parameters from the installation setup program, both user defined and default, are recordedin the .ini file that is saved to the directory you specified.

2. You can now run a response file installation using the .ini file by issuing setup.exe commandwith the read option specified (-r):setup.exe -r <filepath/filename.ini>

where <filepath/filename.ini> is the path to the .ini file you created.

Note:You can specify the -l option when running a response file installation to create an installation logfile in the specified file path. If a file path is not specified, the log file is created in the directory thatsetup.exe is run from.-l <filepath/filename.ini>

4.3.2 Silent installation parameters for Windows

The following table lists parameters that are used for response file silent installation on Windows. It isrecommended that you create response files using the SAP BusinessObjects setup program (setup.exe) as described in Performing silent installation using a response file on Windows.

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DescriptionParameter

Specifies the language used by the installer:• CS=Czech• DA=Danish• DE=German• EN=English• ES=Spanish• FI=Finnish• FR=French• HU=Hungarian• IT=Italian• JA=Japanese• KO=Korean• NB=Norwegian• NL=Dutch• PL=Polish• PT=Portuguese• RU=Russian• SK=Slovak• SV=Swedish• TH=Thai• ZH_CN=Simplified Chinese• ZH_TW=Traditional Chinese

Note:

• If this parameter is not specified, you will be prompted to select a languagewhen the installation setup begins. CLIENTLANGUAGE="EN"

• SAP BusinessObjects Data Services XI 3.2 Service Pack 1 supports only En-glish language.

CLIENT-LANGUAGE

Specifies not to prompt during the installation.

Note:Youmust also enter the CLIENTLANGUAGEparameter as part of your silent installstring or the language selection screen will appear at the beginning of your instal-lation.

/qn

Specifies to prompt when the installation is complete.

Note:Youmust also enter the CLIENTLANGUAGEparameter as part of your silent installstring or the language selection screen will appear at the beginning of your instal-lation.

/qn+

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AS_ADMIN_IS_SE-CURE Specifies that an administrator credential must be passed to access the web ap-

plication server. This setting is only valid for WebSphere 6 and Oracle.

AS_ADMIN_IS_SECURE="true"

Password used by the administrator account to access the web application server.

AS_ADMIN_PASSWORD="pass"

AS_ADMIN_PASS-WORD

Administration port of the application server.

Mandatory for NetWeaver, Oracle Application Server, and WebLogic.• For WebSphere, the SOAP port. If not set, the default SOAP port will be used.• For Oracle Application Server (oas1013): wdeploy expects the request port

of the <notification-server> element in the [opmn.xml] file.

AS_ADMIN_PORT

Specifies the account name used by the administrator to access the web applica-tion server.

AS_ADMIN_USERNAME="admin"

AS_ADMIN_USER-NAME

Specifies the installation directory for the web application server.

AS_DIR="<INSTALLDIR>/Tomcat55"

AS_DIR

Specifies the name of the current web application server instance.

AS_INSTANCE="localhost"

AS_INSTANCE

Web application type used in installation. The following options are available:• Use tomcat55 for Tomcat• Use oas1013 for Oracle Application Server 10g R3• Use weblogic9 for WebLogic 9• Use weblogic10 for WebLogic 10• Use websphere6 for WebSphere 6.1AS_SERVER="tomcat55"

AS_SERVER

Specifies the name of theWindows service if the application server will be installedas a service on Windows.

AS_SERVICE_NAME="BOE120Tomcat"

AS_SERVICE-NAME

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Specifies virtual host to which the application must be bound.

AS_VIRTUAL_HOST="hostname"

AS_VIRTU-AL_HOST

Specifies if the web application (.war) files are to be automatically deployed bythe installation setup program.• To have the installation setup program automatically deploy .war files, type

AUTODEPLOY_WAR_FILES=1• To deploy .war files manually after the installation setup program runs, type

AUTODEPLOY_WAR_FILES=0

AUTODE-PLOY_WAR_FILES

Specifies the password for the Administrator account for the Central ManagementServer (CMS). Only required if a non-blank password was used when the coreproduct was first installed.

CMSPASSWORD="myPassword"

CMSPASSWORD

Specifies if a log file will be created for the installation.

ENABLELOGFILE="1"

ENABLELOGFILE

Specifies the directory where you want to install SAP BusinessObjects.

INSTALLDIR="C:\Program Files\Business Objects\"

INSTALLDIR

Specifies the name of the CMS

NAMESERVER="servername"

NAMESERVER

Specifies the port used by the CMS

NSPORT="6400"

NSPORT

The following parameters are automatically generated parameters that should not be modified in the.ini file.

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Parameter name

ADDLOCAL

ADDSOURCE

ADVERTISE

REMOVE

SKIP_DEPLOYMENT

WDEPLOY_LATER

4.4 Uninstalling SAP BusinessObjects Edge BI 3.1 Service Packs on Windows

Service Packs can only be uninstalled one at a time, in the reverse order of installation. When uninstallingService Packs, you must uninstall other Service Packs, in reverse order, so that all of the products inyour deployment are at the same update level.

For example, assume that you have installed the following products and updates in the order specified:• SAP BusinessObjects Edge BI 3.1• SAP BusinessObjects Edge BI Service Pack 3.0• SAP BusinessObjects Edge BI Service Pack 3.1• SAP BusinessObjects Edge BI Service Pack 3.2If you want to revert back to the Service Pack 3.0 level, you must uninstall the Service Packs in thefollowing order:• SAP BusinessObjects Edge BI 3.1 Service Pack 3.2• SAP BusinessObjects Edge BI 3.1 Service Pack 3.1

If you uninstalling updates or services packs from SAP BusinessObjects Edge BI 3.1 Service Pack 3and you uninstall updates and service packs out of order, your system is in an unsupported state, andyou must perform a repair install with the latest Service Packs.

Service Pack 3 appears as a separate entry in the "Add or Remove Programs" screen.

4.4.1 Uninstalling SAP BusinessObjects Edge BI 3.1 Service Packs on Windows

1. Select Start > Settings > Control Panel > Add or Remove Programs.The "Add or Remove Programs" screen displays themost recent Service Pack that has been installed.For example, SAPBusinessObjects Edge 3.1 SP3 Update. From Service Pack 2 onwards, Service

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Packs appear as a separate entry in the "Add or Remove Programs" screen, and not as a sub-entryof a core product.

2. Select the Service Pack entry in the list of programs and click Remove.3. The "Add or Remove Programs" dialog box prompts you to confirm that you want to remove the

Service Pack from your computer. Click Yes.4. Wait while the appropriate files are removed and the necessary configuration is carried out. Click

Finish.

For information about uninstalling SAP BusinessObjects web application components, see Uninstallingweb application components.

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Service Pack installation on Linux

5.1 Installing the SAP BusinessObjects Edge BI 3.1 Service Pack on Linux

In order to free resources on the system on which you are installing this Service Pack, it is recommendedthat you use the Central Management Console (CMC) to stop all of the SAP BusinessObjects Edge BIservers on the system before installing the Service Pack, with the following exceptions:• Server Intelligence Agent (SIA)• Central Management Server (CMS)• Input and Output File Repository Servers (FRS)• CMS system database

These services and servers must be running for the installation to proceed.

Note:

• If you have modified web.xml files for BusinessObjects web applications, see Saving web.xml filemodifications before you apply a Service Pack.

• If you are updating a product that contains server components, the installation setup program promptsyou for information on your deployment's Central Management Server (CMS). This is required toupdate content that is stored in the CMS database, such as localized strings for server properties.

To install the Service Pack, perform the following steps:1. Launch the installation by running the following command from the Service Pack installation source

file location:install.sh<INSTALLDIR>

where <INSTALLDIR> is the installation directory of your SAP BusinessObjects product.

2. Review the content of the License agreement and proceed by selecting Y.3. If the product you are updating includes server components, the "Enter information for existing CMS"

screen appears. Enter the Hostname, Port Number, and Administrator Password of your CMS, andpress Enter to continue.

4. If the product you are updating includes web components that were automatically deployed duringyour original SAP BusinessObjects installation, the "Redeploy Web Applications" screen appears.Specify whether or not you want the installation setup program to redeploy the web applicationcomponents that were previously deployed.

Choose from one of two options:• Yes.

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Additional configuration screens specific to the web application server type appears. Provide therequired information and press Enter to continue.

Note:For more information about specific configuration settings for each web application server, seethe SAP BusinessObjects Edge Series 3.1 Installation Guide for Linux.

• No.

Select this option if you want to deploy web application server components manually or usingthe wdeploy tool.

For more information on manual installation of web components or installation using the wdeploytool, see the BusinessObjects XI 3.1 Web Application Deployment Guide for Linux.

Note:It is only possible to automatically redeploy web components to the same web application servertype you deployed during your original SAP BusinessObjects installation.

5. A screen appears that shows the installation directory you have specified. Verify the installationdirectory and press Enter to start the installation.The progress indicator displays the status of the installation.

6. Press Enter to complete the installation.

Note:The Service Pack installer creates a backup of modified files in <INSTALLDIR>/setup/backup.It is recommended that you do not modify or remove these files.

To review details of the installation, you can view the contents of the installation log file located at<INSTALLDIR>/setup/logs/

5.2 Silent installation on Linux

5.2.1 Performing a silent installation using a response file on Linux

SAP BusinessObjects Service Packs can be installed silently using a response file.

Silent installation is particularly useful when you need to quickly performmultiple installations or automateinstallations.To run a silent installation using a response file you must first create a response file.

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The following steps describe how to create a response file using the SAP BusinessObjects installationprogram. Once you have created the response file, you can run a silent installation by running the./install.sh command and specifying the path to the response file.1. Create a response file.

a. From the Service Pack installation source file location, run the .install.sh command with thewrite option (-WRITERESPONSEPATH) specified:./install.sh <INSTALLDIR> -WRITERESPONSEPATH <response_file_path>

where <INSTALLDIR> is the SAP BusinessObjects installation directory and <response_file_path> is the path and file name for the response file you are creating.

b. Press Enter to launch the installation setup program.c. Follow the on-screen instructions to enter your preferred installation settings until you reach the

Start installation screen of the setup program.The settings are recorded in the response file.

d. Press [Ctrl -X] to abort the installation setup.The parameters from the installation setup program, both user defined and default, are recordedin the response file which is saved to the directory you specified.

2. You can now run a response file installation by executing ./install.sh command with the-READRESPONSEPATH option specified:./install.sh <INSTALLDIR> -READRESPONSEPATH <response_file_path>

3. Press Enter to launch the installation.

5.2.2 Response file installation parameters for Linux

The following table lists parameters that are commonly used for response file silent installation on Linux.It is recommended that you create a response file using ./install.sh and the -WRITERESPONSEPATHparameter, as described in Performing a silent installation using a response file on Linux.

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Path to the DISK_1 directory on the distribution CD or directory location for yourService Pack installation files. This path defaults to the CD directory.

CDDIR="<CD>/BusinessObjects/DISK_1"

CDDIR

The language setting used for the installation program.• chs=Simplified Chinese• cht=Traditional Chinese• cs=Czech• da=Danish• de=German• en=English• es=Spanish• fi=Finnish• fr=French• hu=hungarian• it=Italian• jp=Japanese• ko=Korean• nb=Norwegian• nl=Dutch• pl=Polish• pt=Portuguese• ru=Russian• sk=slovak• sv=Swedish• th=ThaiCLIENTLANGUAGE="en"

Note:SAP BusinessObjects Data Services XI 3.2 Service Pack 1 supports only Englishlanguage.

CLIENT-LANGUAGE

Specifies a comma-delimited list for the SAP BusinessObjects Edge BI installeroperating modes. This parameter supports the following options:• interactive, install• silent, install

INSTALLMODE=silent,install

INSTALLMODE

REDEPLOYWE-BAPPS

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Specifies whether the installation program automatically deploys the web applica-tions.

REDEPLOYWEBAPPS=true

Specifies the path of the application server directory if the server is being installed.

The path is automatically set using the installation directory.

AS_DIR=“<INSTALLDIR>/bobje/tomcat/”

AS_DIR

Specifies the name of the application server being installed.• Use tomcat55 for Tomcat• Use oas1013 for Oracle Application Server 10g R3• Use weblogic9 for WebLogic 9• Use weblogic10 for WebLogic 10• Use websphere6 for WebSphere 6.1

AS_SERVER=“tomcat55”

AS_SERVER

Specifies the name of the current web application server instance.

AS_INSTANCE="localhost"

AS_INSTANCE

Specifies virtual host to which the application must be bound.

AS_VIRTUAL_HOST="hostname"

AS_VIRTU-AL_HOST

Administration port of the application server.

Mandatory for NetWeaver, Oracle Application Server, and WebLogic.• For WebSphere, the SOAP port. If not set, the default SOAP port will be used.• For Oracle Application Server (oas1013): wdeploy expects the request port

of the <notification-server> element in the [opmn.xml] file.

AS_ADMIN_PORT

Specifies the account name used by the

administrator to access the web application server.

AS_ADMIN_USERNAME="admin"

AS_ADMIN_USER-NAME

Password used by the administrator account to access the web application server.

AS_ADMIN_PASSWORD="pass"

AS_ADMIN_PASS-WORD

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Specifies if administrator credential must be passed to access the web applicationserver. This setting is only valid for WebSphere 6 and Oracle.

AS_ADMIN_IS_SECURE="true"

AS_ADMIN_IS_SE-CURE

Specifies the name of the CMS

CMSNAMESERVER="servername"

CMSNAMESERV-ER

Specifies the port used by the CMS

CMSPORTNUMBER="6400"

CMSPORTNUM-BER

Specifies the password for the Administrator account for the Central ManagementServer (CMS). Only required if a non-blank password was used when the coreproduct was first installed.

CMSPASSWORD="myPassword"

CMSPASSWORD

Specifies which specific products to manually enable. Each product must beseparated by a comma. For a custom installation this setting is used to enablethose products typically not installed in a new installation.

ENABLEMP=BusinessObjects.WebTier Components,

ENABLEMP

Specifies which specific products to manually disable. Each product must beseparated by a comma. For a custom installation this setting is used to disablethose products typically not installed in a new installation.

DISABLEMP=BusinessObjects.WebTierComponents,

DISABLEMP

The following parameters are automatically generated parameters that should not be modified in theresponse file.

Parameter name

BOBJDIR

CDDIR

FUNCTION

INSTALLLEVEL

LANGPACKS_TO_INSTALL

LICENSEDIR

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Parameter name

LOCALNAMESERVER

MACHINENAME

PRODUCTID_NAME

PRODUCTID_VER

ProductVersion

VERSION_IN_RANGE

5.3 Uninstalling SAP BusinessObjects Edge BI 3.1 Service Packs on Linux

Service Packs can only be uninstalled one at a time, in the reverse order of installation. For example,if you installed Service Pack 3.1 and then Service Pack 3.2, you must uninstall Service Pack 3.2 beforeyou can uninstall Service Pack 3.1.

To uninstall a Service Pack, perform the following steps:1. To uninstall a Service Pack, execute the following command from the root directory of your SAP

BusinessObjects installation:./AddOrRemovePrograms.sh

The "Add or Remove Programs" screen appears.

2. Select the SAP BusinessObjects Edge BI Service Pack you want to remove and press Enter.3. Select Uninstall Product and press Enter.

A confirmation screen is displayed.

4. Select Yes and press Enter.The uninstall process begins.

For more information about uninstalling SAP BusinessObjects web application components, seeUninstalling web application components

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Uninstalling web application components

If you are uninstalling SAP BusinessObjects web application components from a Windows system, theprevious versions of the web applications are not automatically redeployed. You must either redeploythe web applications manually or by using wdeploy.

If you are uninstalling SAP BusinessObjects web application components from a Linux system, theprevious versions of the web applications are only automatically redeployed if the .war files wereautomatically deployed when the previous version was installed.

For more information on redeploying .war files, see the “Deploying with wdeploy” chapter in WebApplication Deployment Guide for your platform, available at http://help.sap.com

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http://help.sap.com

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IndexD

Data Services 3.2 7

E

Explorer 3.2 6

I

Installation scenarios 19

S

Silent installation,on Linux 34on Windows 25parameters for Linux 35parameters for Windows 26

U

Uninstalling,SAP BusinessObjects Edge BI 3.1

Service Pack on Linux 39SAP BusinessObjects Edge BI

3.1Service Pack on Windows30

web application components 41

W

web.xml 20

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