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Sap Fi Accounts Receivable Process

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    Copyright United Nations

    1

    Umoja Accounts Receivable Process Version 20

    Last Modified: 27-September-13

    FI330 Umoja Accounts

    Receivable Process

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    Agenda

    2

    Course Introduction

    Module 1: Introduction to Accounts Receivable

    Module 2: Customer Invoice Processing Sales and Distribution

    Module 3: Customer Invoice Processing Lease Administration

    Module 4: Other Receivables

    Module 5: Incoming Payment Processing

    Module 6: Write-Offs

    Module 7: Accounts Receivable Reports

    Course Summary

    Course Assessment

    Course Survey

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    Please share with us:

    Your name

    Your section/unit

    Years of experience in the field

    An interesting fact about you

    Introduction

    3

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    Please consider the following guidelines during the training session:

    Turn your cell phone to silent mode. Please step out of the class to take any

    important phone call Please do not access your e-mail or the Internet outside of breaks

    Participate fully in the training session and respect each others contribution

    Breaks are included at the discretion of the trainer

    Ground Rules

    4

    X X

    No Phones Ask QuestionsParticipate BreaksDo Not Access

    E-mail

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    Course Overview

    The purpose of the Umoja Accounts Receivable Process course is to explain how to:

    a. Maintain accurate records of the money owed to the UN by its customers,

    b. Correctly apply money received from customers to their debtor accounts and,

    c. Write-off uncollectible debts.

    Prerequisite Review

    You should have completed the following prerequisite courses:

    Umoja Overview

    Umoja Master Data and Coding Block Overview

    Umoja Accounts Receivable Overview

    Umoja Navigation

    Course Duration: 6 hours

    5

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    Course Objectives

    After completing this course, you will be able to:

    Explain the Umoja solution for AR

    Explain the AR processes in Umoja

    Report on revenue received by the UN

    Process Customer Invoices in Sales and Distribution and Lease Administration

    Recover costs due to the UN

    Apply incoming payments to the accounts of customers

    Perform the write-off of accounts that remain uncollectible

    6

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    Agenda

    7

    Course Introduction

    Module 1: Introduction to Accounts Receivable

    Module 2: Customer Invoice Processing Sales and Distribution

    Module 3: Customer Invoice Processing Lease Administration

    Module 4: Other Receivables

    Module 5: Incoming Payment Processing

    Module 6: Write-Offs

    Module 7: Accounts Receivable Reports

    Course Summary

    Course Assessment

    Course Survey

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    Module 1 Objectives

    After completing this module, you will be able to:

    List the roles in the AR process

    Explain the Umoja solution for AR

    Explain how the Umoja Solution enables the UN to comply with relevant IPSAS

    on Income Reporting.

    Describe various document types used in AR processing.

    Explain the high-level AR process

    8Copyright United Nations

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    Key Term Description

    Accounts Receivable (AR)

    Invoice

    A legally binding document itemizing money owed for products

    or services rendered.

    BillingThe process of calculating the amount a customer owes the UN

    for services rendered or products purchased.

    Business Partner (BP)

    It refers to a person or an organization that has a business

    interest with UN. A BP can be a commercial customer that

    purchases goods or services from UN and also a UN agency or

    staff member.

    Customer Master

    A Business Partner (BP) data record (i.e. with Customer role)

    containing all the information necessary to conduct business

    with a single customer. Each record includes three levels of

    data: general level data, company code level data and sales

    organization level data.

    Reconciliation Account

    An account that reflects sub-ledger activity in the General

    Ledger. Details of customer (or vendor) transactions are

    recorded in the sub-ledger in reconciliation accounts which are

    summarized in the General Ledger. Each customer (or vendor)

    is assigned to a reconciliation account at the time of set up.

    Key Terminology

    9

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    Roles & Responsibilities

    The following Umoja Enterprise roles are involved in the AR process:

    10

    Financial Accounting

    User (AR)

    Creates AR customer invoices and credit memos withinthe AR Sub-ledger and submits them into the workflow

    Creates dunning notices for customers when items are

    overdue

    Clears AR customer invoices

    Financial Accounting

    Approver (AR)

    Reviews/approves/rejects customer invoices and creditmemos created by Financial Accounting User (AR)

    within AR Sub-ledger through a workflow

    Reviews/rejects printed dunning notices (manual step)

    Posts parked invoices and clears them

    Financial Accounting

    (FI) Senior User

    Creates and posts FI documents that are not subject to

    workflow, such as accruals, reversals and recurring

    entries

    Clears FI documents

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    Accounts Receivable

    11

    The Accounts Receivable process area is comprised of all business processes

    related to recording and tracking receivables from member states, donors,

    commercial customers, staff members and any other entity that owes money to

    the UN. AR activities are undertaken at both UNHQ and in the field. Examples

    include:

    Accounts Receivable Recap:

    Goods sold and services rendered

    Recovery of:

    o VAT from host government

    o Vehicle repair charges from UNAgencies

    o Use of conference facilities

    o Advances and other recoveriesfrom staff members

    o Advance to organize programs

    o Common services used by UNAgencies and NGOs

    Sale of assets

    Catering Services

    Sale of Publications

    Guided tours

    Sale of audio/visual products

    Lease administration for owned and

    subleased properties

    Proceeds from the sale of used and

    surplus property

    Grants billing to donors, and

    Transfer of revenue bearing work/service

    order management to other UN agencies

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    Umoja Solution for Accounts Receivable

    The AR module in Umoja has the following capabilities:

    12

    The Dunning process creates reminders or notices automaticallybased on the scenarios defined in the Umoja system. The dunningfunctionality proposes overdue items based on dunning interval,

    grace days and dunning level.

    Since Sales and Distribution and RealEstate are integrated with Umoja,

    customer receivables and credit/debitmemos are updated as batches

    through the interface to the

    A/R sub ledger.

    Umoja introduces the concept ofcentralized master data, eliminatingthe need to maintain separatecustomer accounts at each

    respective location.

    InterfacedPostings in

    A/R

    Dunning

    CentralizedData

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    Accounts Receivable Subsidiary Ledger

    13

    Accounts

    Receivable (AR)(contains Customeraccounts)

    Accounts

    Payable (AP)(contains vendoraccounts)

    Fixed

    Assets (FA)(contains accounts of

    assets not recorded in

    Galileo)

    In Umoja, AR transactions are maintained in the Accounts Receivable sub-ledger. Umoja

    uses three integrated sub-ledgers Accounts Receivable, Accounts Payable and Asset

    Accounting, to organize financial data.

    General

    Ledger

    Note: Currently, sub ledgers do not exist in Sun systems and IMIS

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    General Ledger vs. Subsidiary Ledgers

    14

    Subsidiary

    LedgersGeneral

    Ledgers

    The Subsidiary Ledger is a supporting ledger that provides detailed information about

    individual accounts, which are not kept in the General Ledger. Subsidiary ledgers dividefinancial data into distinct and more manageable categories. The total of all individual

    accounts in the subsidiary ledger equals the balance of the Reconciliation Account in the

    General Ledger. The Reconciliation Accounts are only updated through the integrated

    sub-ledgers. This ensures that sub ledgers always reconcile with the General Ledger.

    Postings from sub ledgers to Control or

    Reconciliation Accounts

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    Reconciliation Accounts

    Updates to Reconciliation Accounts are done automatically in real-time when postings are

    made in the subsidiary ledgers. The entries in the Reconciliation Account can only come

    from a Subsidiary Ledger.

    15

    General Ledger

    In the AR Subsidiary

    Ledger, the

    accounts of the

    three customers are

    debited by the

    amounts of sales on

    credit.In the GL, the AR Reconciliation

    A/c has only one entry, which is

    the total of the individual debit

    balances of the three customer

    accounts.

    AR- Reconciliation Account

    10,000

    AR SubsidiaryLedger

    Customer A

    2,000

    Customer B

    5,000

    Customer C

    3,000

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    AR Reconciliation Accounts in Umoja

    16

    Grouping Account Group AR SPGL

    indicator

    Description Normal Recon

    G/L Acct

    SPGL G/L Account

    Z011 Member State M AR Assessed Contribution 15101010 13101010Z011 Member State V AR Volunt Contribution AR 15101010 14101010

    Z011 Member State K AR Volunt Contribution In Kind 15101010 14111010

    Z011 Member State N AR VAT Receivable 15101010 15201010

    Z011 Member State A, F Downpayment Received 15101010 38501010

    Z012 Non Member State M AR Assessed Contribution 15101110 13101110

    Z012 Non Member State V AR Volunt Contribution AR 15101110 14101110

    Z012 Non Member State K AR Volunt Contribution In Kind 15101110 14111110

    Z012 Non Member State N AR VAT Receivable 15101110 15201010Z012 Non Member State A, F Downpayment Received 15101110 3-850-1110

    Z013 Government and Local Authority V AR Volunt Contribution AR 15101210 14101210

    Z013 Government and Local Authority K AR Volunt Contribution In Kind 15101210 14111210

    Z013 Government and Local Authority N AR VAT Receivable 15101210 15201010

    Z013 Government and Local Authority A, F Downpayment Received 15101210 3-850-1210

    Z014 UN Agency Fund Programme V AR Volunt Contribution AR 15101310 14101310

    Z014 UN Agency Fund Programme K AR Volunt Contribution In Kind 15101310 14111310

    Z014 UN Agency Fund Programme L AP Loan Payable 15101310 36201310

    Z014 UN Agency Fund Programme A, F Downpayment Received 15101310 3-850-1310

    Z015 Intergovernment and NGO V AR Volunt Contribution AR 15101410 14101410

    Z015 Intergovernment and NGO K AR Volunt Contribution In Kind 15101410 14111410

    Z015 Intergovernment and NGO A, F Downpayment Received 15101410 3-850-1410

    Z018 Commercial Customer V AR Volunt Contribution AR 15101510 14101510

    Z018 Commercial Customer K AR Volunt Contribution In Kind 15101510 14111510

    Z018 Commercial Customer A, F Downpayment Received 15101510 3-850-1510

    AR Reconciliation Accounts in the GL for different kinds of customers are as follows:

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    Income Reporting in the UN

    The UN reports its income under three sections. The recording of some of these

    incomes results in the creation of accounts receivable.

    17

    Income Section 1

    Income from StaffAssessment

    Income Section 2

    General Income

    Income from rental of premises

    Reimbursement of servicesprovided to Specialized Agencies

    & Others

    Bank Interest

    Sale of Used Equipment

    Refund of Previous YearExpenditures

    Contribution of Non-MemberStates

    Television and similar services

    Miscellaneous Income

    Income Section 3

    Services to Public

    United Postal AdministrationOperations

    Services to Visitors

    Revenue Services of DESA

    Sales of Gift Items

    Newsstand Operations

    Garage Operations

    Catering Operations

    Other Commercial Operations

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    Income Recognition and Measurement Relevant IPSAS

    18

    IPSAS 9 Revenue from Exchange Transactions

    An exchange revenue transaction for the UN is defined as one where the UN

    receives resources, assets or services, or has liabilities extinguished, and directly

    gives approximately equal value to the other party in exchange. The value given

    by the UN could be in the form of inventory (IPSAS 12), Property, Plant and

    Equipment (IPSAS 17), services or the use of assets belonging to the UN.

    IPSAS 23 Revenue from non-Exchange Transactions

    A non-exchange transaction occurs when the UN either receives value from

    another entity without directly giving approximately equal value in exchange, or

    gives value to another entity without directly receiving approximately equal valuein exchange. Examples include Assessed Contributions and Voluntary

    Contributions.

    Prior to reporting, the income must first be recognized and measured. Guidance on

    income recognition and measurement is given by two key income relevant IPSAS.

    The Umoja solution provides the means to capture the information that supports compliance

    with these standards.

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    Income Reporting Billing/Cost Recovery Methods

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    Type of Customer Internal or External to Umoja

    All Business Partners with a customer role are classified as either internal or external to

    Umoja, depending on whether or not they use the system for their financial reporting.

    Internal Customers are entities that are:

    a. Already using Umoja e.g. UNIFIL, UNSCOL or

    b. Are in preparation to do so e.g. PKMs before 1 November 2013.

    External Customers are entities that are not using Umoja and do not intend to do so in

    the near future e.g. non-Secretariat UN organizations, Military Contingents, Permanent

    Missions, commercial vendors, civilians

    Type of Income Exchange or non-Exchange

    Revenue from Exchange Transactions is subdivided into two categories:

    a. Income from the supply of goods and services with the exception of rentalservices.

    b. Income from the rental of premises.

    Revenue from non-Exchange Transactions is also subdivided into:

    a. Assessed contributions

    b. Voluntary contributions

    Various methods are used in Umoja to capture both Revenue from Exchange Transactions and

    Revenue from non-Exchange Transactions. The choice of which method to use is a function of two

    factors type of customer and type of income.

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    Income Reporting Billing/Cost Recovery Methods

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    Types of Customers

    Internal External

    UN offices (both

    live in Umoja)

    UN offices (in

    transition to

    Umoja)

    Other UN related Organizations

    (Non-Secretariat), NGOs, Military

    Contingents, Member States,

    Non-Member States, Permanent

    Missions, Vendors

    UN Staff Members

    Types of Income Billing / Cost Recovery Method

    Exchange

    Transactions

    Direct Costs, Static

    Pricing (Standard

    Rates)

    Cost Recharge withinter-fund JV and

    immediate cash

    settlement through

    cash pool (Internal

    Rev. Spendable)

    Inter-Office

    Voucher (IOV)

    Sales and Distribution (Standard

    Order) Billing, (External Revenue

    - Spendable)Accounts Payable

    Subledger Credit

    Memo (-ve Exp

    Account)

    Rent, Utilities & Other

    Lease-related Charges

    Real Estate (Lease-

    Out) Internal

    Posting (Internal

    Revenue)

    Real Estate

    (Lease-Out)

    External Billing(Internal

    Revenue)

    Real Estate (Lease-Out) External

    Billing, (External Revenue -Spendable or Non-Spendable)

    Non-Exchange

    Transactions

    Assessed

    Contributionsn/a

    Direct Recording of receivables

    in the AR Sub-ledgern/a

    Voluntary

    Contributions

    SD (Standard Order) Billing as

    part of Grants Billing)

    Based on the type of customer and type of income, the following billing/cost recovery

    methods are used in Umoja.

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    Billing/Cost Recovery and Accounts Receivable

    Not all the transactions to bill or recover cost create AR. The only transactions which

    result in receivables are:

    1. Sales and Distribution (Standard Order) Billing2. Real Estate (Lease-Out) External Billing

    3. Direct recording of receivables in the AR Sub-ledger.

    The following Business Partner Groups - Commercial Vendors UNGM, Individuals

    external (Retirees, Consultants, Independent Contractors, Survivors etc) with index

    numbers, UN Staff Members, Military and Police - do not have customer roles. They

    only have vendor roles.

    Accordingly, any cost recoveries from them e.g. telephone bills, fuel, liberty hours etc.

    are done by debiting their vendor accounts through a credit memo in the Accounts

    Payable Sub-ledger. The Accounts Receivable Sub-ledger is only used to recordreceivables for Business Partners who have a customer role in Umoja.

    In the next three modules, well examine how receivables are created in AR using each

    of the three transactions above. For now, lets look at key document types used in AR.

    21

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    AR Document Processing Customer Invoices

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    Future Term Current Term Definition

    Customer Invoice

    Document (DR)Billing Document

    Accounts receivable documents created directly in the AR sub ledger:

    Requires a Business Partner with Customer Role

    Dr Accounts Receivable

    Manual entry or Excel document load file

    Can be open or cleared

    Customer Credit

    Memo Document

    (DG)

    In AR, a Customer Credit Memo is a posting that reduces the balance of receivables. It is

    normally created if the goods or services provided are returned or a discount is given onthe price charged.

    Credit Memo documents are created directly in the AR sub ledger:

    Require a Business Partner with Customer Role

    Cr Accounts Receivable

    Manual entry or Excel document load file

    Can be open or cleared

    Incoming PaymentDocument (DZ)

    Document recorded either automatically by Cash Management or manually by user

    Cr Accounts Receivable Customer open item Dr Bank Clearing

    Reset and reverse FBRA

    Noted Items

    Documents that are one-sided memo entry. A subsequent event will update the noted

    item and create a normal two-sided financial document. Noted items dont appear in

    financial reports (e.g. trial balance).

    A number of documents are used in Umoja to process Accounts Receivable. Well briefly look at

    these documents in the remainder of this module before we examine the actual AR processes in the

    next modules.

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    Future Terms Current Terms Definition

    Customer Down

    Payment Request(DA)

    Advances from

    Other

    This document creates a noted item to tell Cash Management module to expect a specific

    amount from a specific Customer. Once payment is received, an Incoming Payment

    document (DZ) is created to record cash and a liability on the Customers account in AR subledger.

    Entry View

    If you choose document display, the document is first displayed in the entry view. This view

    contains the line items originally entered. Typically the Customer number is shown on the

    first line of the document.

    General Ledger

    View

    In the General Ledger view, a document contains the line items originally entered and split

    line items generated by document splitting. Documents in the General Ledger view always

    apply to a specific ledger. Typically we see GL accounts and all coding block that has been

    derived instead of the Customer number.

    Parked Document

    Save as Parked

    Unapproved

    Document

    Used to store (park) incomplete documents without carrying out extensive edit and budget

    checks. Parked documents can be completed, checked, and then posted at a later date; if

    necessary, by a different user.

    Parked Document

    Save as

    Complete

    Unapproved

    Document

    Used to carry edit checks. Only documents with successful checks can be saved with status

    Save as Complete. If checks are failed, document can be saved with status Save as

    Parked. Saving as Complete triggers workflow.

    Posted Document ApprovedDocument

    Document that has been approved through workflow. With the exception of paymentmethod, payment terms, and long text, document information can no longer be changed.

    Reversal

    Document

    Documents that have been posted and contain an error can be reversed. The reversal

    document will refer to the original document while the original document will be updated

    to reference the reversal document number.

    Special GL

    Indicator

    Attribute of a posting which instructs Umoja to swap the default GL account for a special GL

    account. SPGL are only available in AR and AP sub ledgers. E.g. VAT receivable.

    23

    AR Document Processing Customer Invoices

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    AR Document Processing Customer Invoices

    Future Terms Current Terms Definition

    Zero BalanceClearing Account Inter-fundAccount

    If the balancing dimensions in a document do not produce a balance of zero, the system

    creates additional lines to balance the document for each splitting dimension (Fund,

    Business Area, Grant, Segment). The default Zero Balance Clearing Account is the Equity inPool account (requirement with Cash Control).

    Note: Creation of AR documents will not hit Zero Balance Clearing Account .

    Document

    Splitting

    Umoja has been configured to automatically balance a document along 4 dimensions: Fund,

    Business Area, Grant and Segment. This can be accomplished in two ways:

    1. Account assignment is copied from the income statement line to the balance sheet line

    2. Additional lines are added to the Zero Balance Clearing Account

    Allows you to display document line items split according to selected dimensions (i.e. Fund,

    Business Area). In this way, you can draw up a complete trial balance for the selecteddimensions at any time. The Split Processor balances inter-fund documents to the Equity in

    Pool account.

    N.B. Clearing documents have no transaction lines when the clearing does not cross

    dimensions.

    Customer

    Clearing

    Document (DC)

    This document associates a receivable document (DR or DG) with an incoming payment

    document (DZ). Clearing documents have no transaction lines. Clearing can be done

    automatically when bank file includes a recognizable reference with the incoming

    payment. Otherwise, user will create and clear incoming payment with account receivable

    document manually (F-28).

    Open ItemOutstanding

    Receivable

    Account Receivable document which doesnt have a clearing document.

    Cleared ItemRecovered

    Receivable

    Account Receivable document which has a clearing document.

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    High-level Accounts Receivable Process

    25

    The Umoja Accounts Receivable solution includes the following processes:

    Customer InvoiceProcessing

    IncomingPayment

    Processing

    Collections andWrite-Offs

    Customer Invoice Processing will be covered in the next three modules in line with the

    three ways through which receivables are created in the AR Sub-ledger namely:

    1. Sales and Distribution (Standard Order) Billing2. Real Estate (Lease-Out) External Billing

    3. Direct recording of receivables in the AR Sub-ledger.

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    Touch Points

    Touch points are those instances where one process or functionality interacts with another

    process or functionality. These touch points seen between Accounts Receivable and other

    functionality are outlined in the diagram below:

    26

    Accounts

    Receivable

    (FI)

    General Ledger

    (FI)

    Sales and

    Distribution

    (SD)

    Grants

    Management

    (GM)

    Business Partner

    Master Data

    (system-wide)

    Real Estate

    Module

    (RE)

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    Learning Checkpoint 1

    All of the following are capabilities of the Umoja Solution, EXCEPT:

    Select the correct option.

    A. Centralized Data

    B. Automatic posting in A/R

    C. Siloed functionality by functional area

    D. Dunning

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    Learning Checkpoint 1

    All of the following are capabilities of the Umoja Solution, EXCEPT:

    Select the correct option.

    A. Centralized Data

    B. Automatic posting in A/R

    C. Siloed functionality by functional area

    D. Dunning

    28

    Option C is correct. The key benefit of Umoja is

    the integration of data and functionality under

    one roof.

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    Module 1 Summary

    The key points covered in this module are listed below:

    The AR process area comprises all business processes related to recording and

    tracking receivables from Member States, Donors, commercial customers and anyother entity that owes money to the UN

    The UN reports its income in compliance with IPSAS 9 Revenue from Exchange

    Transactions and IPSAS 23 Revenue from non-Exchange Transactions.

    There are several methods used for cost recovery/billing in Umoja

    The AR relevant roles that can be assigned to a Business Partner include FICustomer, UN Customer (i.e. Customer with a Sales and Distribution view), UN

    Tenant with Vendor Account and Sponsor

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    Agenda

    30

    Course Introduction

    Module 1: Introduction to Accounts Receivable

    Module 2: Customer Invoice Processing Sales and Distribution

    Module 3: Customer Invoice Processing Lease Administration

    Module 4: Other Receivables

    Module 5: Incoming Payment Processing

    Module 6: Write-Offs

    Module 7: Accounts Receivable Reports

    Course Summary

    Course Assessment

    Course Survey

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    Module 2 Objectives

    After completing this module, you will be able to:

    Explain the Services to Public and Staff process

    List the Master Data elements in the SD module of Umoja

    Identify the Sales Area associated to your operation

    Describe the Billing of Services process

    Describe the Sale of Inventory/Assets process

    Describe the Third-party Procurement process

    Explain the steps involved in creating customer invoices in Sales and Distribution

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    Key Term Description

    MaterialIt refers to all products and services procured, sold, charged and

    delivered by UN.

    Item CategoryIt is an essential part of a sales order that generally controls the

    behavior of an item in a sales order, such as pricing.

    Condition Types It is a set of variables that applies when price is calculated.

    Plant

    It is a location where materials are produced, purchased, stored,

    inventoried, shipped, received and valuated or from which services

    are provided (Mission/Support Center in Peacekeeping, Country for

    HQ and OAHs).

    Sales Area

    It is the combination of a distribution chain (a sales organization

    and a distribution channel) and a division. It is used to determine

    the sales price calculation schema in Sales Pricing.

    Sales Organization It is the overarching sales body, in this case UN.

    Distribution Channel

    It determines how materials or services are sold and how they are

    distributed to customers, for example, retail, wholesale or self-

    collection.

    Key Terminology

    32

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    Services to the Public in the SD Module

    34

    The Umoja Sales and Distribution (SD) module is used to manage the services that the UN

    provides to entities that do not use Umoja for their Financial Reporting purposes. These

    entities include amongst others, UN non-Secretariat agencies, NGOs, Military Contingents,

    Member States, Non-Member States, Permanent Missions, Commercial Customers etc.

    The services provided to the public and processed in the SD module can be grouped into

    three main categories:

    Billing of UN CommonServices

    Sales or Donation of UNAsset and Inventory

    Third-party Procurement

    When services to the public are processed in the SD module, invoices are raised to request

    payment from customers. The raising of an invoice also establishes a receivable in the

    customers account in the AR Sub-ledger.

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    Services to the Public - Billing of UN Common Services

    35

    The Umoja SD module is used when billing or seeking cost reimbursement for services

    provided to parties external to Umoja. These services include:

    Occasional rental or use of UN spaces

    Conference, media, television, broadcast, special events and security

    Ad-hoc facility, engineering and maintenance

    Travel, visa, Laissez Passer (LP), freight, mail and insurance

    Aviation, transport and movement control

    Medical, personnel, training, legal, contractual and document

    Technology, information and communication

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    Billing of Common Services Process

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    The overall steps in the Billing of Services process are as follows:

    Umoj

    a

    Steps performed outside Umoja Steps performed in Umoja ECC

    Request a

    Quotation

    SD Approver

    SD UserCustomer

    AR User AR User

    Create

    Quotation

    Create

    Standard

    Order

    Create and

    Issue Invoice

    Process

    Incoming

    Payment

    Approve

    Quotation

    Approve

    Standard

    Order

    SD User SD Approver

    SD User

    Verify BP and

    Pricing

    Conditions

    Optional Steps performed in Umoja ECC

    Place Order

    Customer

    S i h P bli S l f I /A

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    Services to the Public - Sale of Inventory/Assets

    In Peacekeeping Missions, the Self Accounting Units (SAUs) can identify inventory/assets

    to be disposed through sale, donation or other methods. The Property Disposal Unit

    (PDU) of the missions Property Management Unit consolidates the list of

    inventory/assets to be disposed and submits it for the approval of the Local or

    Headquarter Property Survey Board. This activity is currently carried out in Galileo

    WODM.

    After the list of assets and inventory is approved for disposal by sales, an unfunded

    Shopping Cart is created and approved in Umoja Supplier Relationship Management

    (SRM) for procurement action. The Shopping Cart should contain the line item(s)associated with the material(s), asset(s) or lot(s) to be disposed.

    The Procurement team conducts solicitation to seek bidders for the goods to be

    disposed. The offers are then evaluated and lots are awarded to the highest bidder. At

    this point, the process is moved into the SD module and the steps are listed in the

    subsequent slide.

    37

    S l f I /A P

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    Sale of Inventory/Assets Process

    38

    The overall steps in the Sale of Inventory/Assets process are as follows:

    Steps performed outside Umoja Steps performed in Umoja ECC

    Steps performed in Umoja SRM

    BuyerBuyerBuyer

    Requisitioner/

    Approver

    SD Approver AR User

    Identify

    Assets and

    Inventory to

    be disposed

    (in Galileo)

    Create/Approve

    Shopping

    Cart

    Conduct

    Solicitation

    Issue Award

    or Bill of

    Sales (in

    Galileo)

    External Role

    Verify

    Business

    Partner

    Create Sales

    Contract

    (Optional

    Step)

    SD User

    SD User

    Create

    Standard

    Order

    Approve

    Standard

    Order

    Create and

    Issue Invoice

    AR User

    Process

    Incoming

    Payment

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    Services to the Public - Third-party Procurement

    Third-party procurement occurs when a UN agency or any other entity external to Umoja

    requests UN to procure services or materials on its behalf. UN may agree to purchase

    and pay for the goods or services on the condition that reimbursement is receivedbefore or after the goods/services are delivered.

    UN recovers the cost of the purchase, plus any other applicable fees, by issuing an

    invoice to the concerned UN agency or entity. For this purpose, the SD User creates a

    Standard Order with the item category of the relevant material changed to TAS Third

    Party Items.

    While creating a Standard Order, the system automatically creates a Purchase

    Requisition, which will be transferred to SRM for procurement to create a Purchase

    Order (PO).

    When goods are delivered and the Goods Receipt is posted to enable the vendorpayment, the goods will not be transferred to Galileo and therefore will not become part

    of the UN stock. However, the UN counterpart needs to perform good receipt or certify

    the service received before the invoice can be paid.

    39

    Thi d t P t

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    Third-party Procurement

    40

    The overall steps in the Third-party Procurement process are as follows:

    External Role SD User

    AR User Treasury

    Deliver Order

    Place Order

    Create

    Standard

    Order

    Create and

    Issue Invoice

    Make Payment

    to Vendor &

    Receive Money

    from Customer

    Steps performed outside Umoja Steps performed in Umoja ECC Steps performed in Umoja SRM

    External Role

    SRM Approver

    Approve the

    Shopping Cart

    automatically

    created

    Buyer

    Conduct

    Solicitation &

    Create a PO

    SD Approver

    Approve the

    Standard Order

    SD User

    Verify BP and

    Pricing

    Conditions

    Note: The Third Party Procurement Process is rarely used in Peacekeeping missions. If

    the process does occur it requires ad hoc authorization from the Procurement division

    AR User

    Process

    Incoming

    Payment

    C t I i i th SD M d l

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    Customer Invoices in the SD Module

    41

    Material Master

    (Services)

    Business Partner

    (Customers)

    Quotation

    Post

    Good Issue

    Invoice

    Standard/Sales

    Order

    Financial

    Document

    Pricing Conditions

    Return Order

    Credit/Debit Memo

    Credit/Debit Memo

    Request

    Delivery

    Document

    SD Specific Processes

    Reference Data

    Currencies,Country Codes

    and Commodity

    Codes

    Material Master

    (Goods)

    Good Receipt

    Shared Processes

    General Master Data

    SD Specific Master Data

    ---- Applicable for UNHQ & OAHs only

    Delivery

    Document

    Sales

    Contract

    The AR Senior User only comes in at the time an invoice is issued because it is at this

    moment that a receivable is booked against the customer in the AR Sub-ledger.

    S l O i ti Di t ib ti Ch l & Di i i

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    Sales Organization, Distribution Channel & Divisions

    Before the AR Senior User can issue an invoice in SD (thus creating a receivable in the AR

    Sub-ledger), s/he must specify the Sales Area for which they are responsible. For each

    Peacekeeping mission, this will be a combination of the Sales Organization, Distribution

    Channels and Divisions.

    42

    Divisions

    00 General Services & Others

    01 UN Postal admin

    02 Bookshop services

    03 Visitors services

    04 Publications05 Properties & Equipment

    06 Statistics

    07 Conf, Media & Events

    08 Facility & Engineering

    09 Travel & Transportation10 Aviation & MovCon

    11 Personnel & Training

    12 Inventories & Supplies

    13 Legal, Contract & Document

    14 ICT services

    Distribution Channels

    01 Retail02 Distributor

    03 Online

    04 Direct Sales

    05 Stock Transport - STO

    06 Grants

    07 Billing/Cost Recovery

    08 Subscription

    Sales Organization

    1000 - UN

    In oice Management Processes

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    Invoice Management Processes

    43

    Issuing an invoice in SD is only one of the many processes that the Senior AR User can

    perform on invoices. S/he can also display, change, print or cancel invoices.

    Umoj

    a

    Steps performed outside Umoja Steps performed in Umoja ECC

    SD Approver FI Senior User Treasury

    Create

    Standard

    Order

    Issue InvoiceReceive

    Payment

    Approve

    Standard

    Order

    SD User

    Place Order

    Customer

    FI Senior or any

    other FI UserFI Senior User FI Senior User

    Issue Single

    or CombinedInvoice

    Execute

    FinancialPostings

    Display &

    Review

    StandardOrders

    FI Senior User

    Cancel

    Invoice

    FI Senior User

    Display/

    ChangeInvoices

    FI Senior User

    Print Invoices

    Note: The remainder of this module looks at the SAP steps to perform the various invoice

    management processes.

    Issue an Invoice in Sales and Distribution

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    Issue an Invoice in Sales and Distribution

    44

    The process begins when the user has logged into Umoja.

    Step 1: Access the Maintain Billing Due List Page.

    Enter VF04 in the Command field

    Press the Enter button

    ab

    a

    b

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    Issue an Invoice in Sales and Distribution

    45

    The Maintain Billing Due List screen appears.

    Step 2: Enter the appropriate data.

    Enter 1000 in the Sales OrganizationField

    Enter relevant Distribution Channel,

    Divisions and/or Shipping Point to limit

    the display to the relevant Sales Area and

    site location

    Click the Order-related since invoicesto be issued from SD are usually order-

    related

    Step 3: Click the DisplayBillList button.

    c

    d

    c

    d

    1000

    e

    e

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    Issue an Invoice in Sales and Distribution

    46

    The Billing Due List is populated with bills due based on the criteria entered on the

    previous screen.

    Step 4: Select the appropriate document number, then click the Individual billing

    document button. [Note: Click the Combine billing document if consolidated

    billing is required]

    Step 5: Click the Save button to create an invoice.

    Step 6: Record the invoice number for use later in the process.

    Note: The system will copy everything from the Sales order to the Invoice. Relevant financial posting willautomatically take place. To issue a combined billing documents, all customer, sales area and site

    information of the selected SD documents have to be the same.

    Cancel an Invoice in Sales and Distribution

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    Cancel an Invoice in Sales and Distribution

    47

    Generally, financial postings will be executed automatically when an invoice is issued in

    the SD Module. In case this fails to happen, the Senior AR User should investigate (using

    the Failure Log) and fix the problem causing the failure. This may require the cancellation

    of the invoice issued, which in turn will restore the Standard Order to its original state.

    To cancel an invoice, follow the steps below:

    Step 1: Access the Cancel Billing Page. Enter VF11 in the Command field

    Press the Enter buttona

    b

    ab

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    Cancel an Invoice in Sales and Distribution

    Step 2:

    Enter the number of the invoice to

    cancel in the Document Field.

    Press Enter

    The Billing Document Cancel: Billing

    Document Overview screen will display,

    showing two lines: one for the original

    invoice and the other for the cancellation.

    Step 3:

    Click on the Save icon and note the

    document number shown at the

    bottom of the page.

    Click on the Back icon (or type /n in

    the Command Field) to return to the

    SAP Easy Access Screen. Type VF04and press Enter. It will be noticed that

    the Standard Order for the invoice

    cancelled is ready for invoicing.

    48

    c

    d

    c

    d

    ee

    f

    f

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    Display/Change Invoice in Sales and Distribution

    49

    Step 1: Access the Change Billing Document screen.

    Enter VF03 (Display) or VF02 (Change) in the Command

    Field.

    Press the Enter button

    The Display/Change Billing Document Screen appears.

    Step 2: Enter the invoice number in the

    Billing document field.

    Step 3: Click the Billing items button.

    aba

    b

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    Display/Change Invoice in Sales and Distribution

    50

    The Overview of Billing Items screen for the invoice entered appears.

    Step 4: Click the Display doc. Header details icon to display invoice header detail.

    Display/Change Invoice in Sales Distribution

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    Display/Change Invoice in Sales Distribution

    51

    The Header data for the Billing invoice

    being reviewed appears.

    Step 5: Review the information foraccuracy.

    Step 6: Click the Accounting icon for a List

    of Documents in Accounting.

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    Display/Change Invoice in Sales Distribution

    52

    A List of Documents in Accounting opens.

    Step 7: From the list double click the document

    number of the Accounting document.

    The Data Entry View of the invoice appears. This

    gives another view of the same invoice.

    Once the review is done the invoice can then be

    printed.

    Printing an Invoice in Sales Distribution

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    Printing an Invoice in Sales Distribution

    53

    Invoices can be printed from the Header

    Data screen by executing the following

    steps:

    Step 1: Click the Output icon.

    The Output page for the invoice being

    Reviewed appears.

    Step 2: Enter ZRD0 in the Output

    column of the Output table.

    Step 3: Press the Enter key.

    The ZRD0 output row is automatically

    populated with the appropriate information.

    Step 4: Click the icon located above the Output table.

    Printing an Invoice in Sales and Distribution

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    Printing an Invoice in Sales and Distribution

    54

    The Printing Information screen of the Output page appears.

    Step 5: Enter LOCL in the Logical

    Destination field.

    Step 6: Select the checkbox next to the

    Print Immediately and Release

    after output options.

    Step 7: Click the Back button to return

    to the main Output screen.

    Step 8: Click the icon at the

    top of the screen.

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    Printing an Invoice in Sales and Distribution

    55

    The Further Data section of the Output screen appears.

    Step 9: Select Send immediately

    (when saving the application)From the Dispatch Time

    dropdown menu.

    Step 10: Click the back button to

    Return to the main Output

    page.

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    Printing an Invoice in Sales and Distribution

    56

    Step 11: Click the Save button to initiate

    invoice printing.

    If the invoice does not automatically print,press the Enter key to validate the Output

    page for errors.

    Grant Billing: Overview

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    Grant Billing: Overview

    57

    After the Donor agreement or amendment is signed, scanned and uploaded into the

    Umoja system, the Grant Billing process is performed through standard accounting

    transactions.

    For monetary contributions, appropriate

    income and ARs are recorded based on

    the recognition criteria and in compliance

    with the IPSAS requirements.

    For goods, the value stated in the agreement is

    recorded. If not stated, the Fair Market Value

    will be recorded as income and expenditure.

    For services, only rights-to-use will be recorded

    as income and expenditure. All other services

    will be recorded through memorandumaccounts.

    Note: The detailed Grant Billing Process is similar to the SD Billing Process and can be found in FI311

    Umoja Grants Management Process ILT Framework 1

    Touch Points

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    Touch Points

    The Umoja system is an integrated system and most of its modules integrate with each

    other to complete a process. Touch points are those instances where one process, sub-

    process or activity interacts with another process, sub-process or activity.

    58

    Customer

    Invoice

    Processing

    Sales/Donation

    of UN Assets

    Billing of UN

    Common

    Services

    Grants

    Management

    Third Party

    Procurement

    Simulation Activities

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    Simulation Activities

    Throughout this training, users will have the opportunity to

    conduct activities in the form of simulations. Simulations

    are interactive recordings of the Umoja system used to

    help facilitate a handson learning experience. The

    simulation links are provided on the corresponding activity

    slides.

    Users can access simulations in three different modes:

    Show me: Users view a video of an entire transactionbeing conducted

    Lets do it together: Users will be prompted to input

    data at key points during the transaction

    (recommended)

    Try it: Users can complete an entire transaction on theirown, with no additional instructions provided

    Copyright United Nations 59

    Activity 1

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    Activity 1

    Transaction Name: Create an invoice originating from SD

    Transaction Code: VF02, VF04

    Link to the uPerform simulation:

    https://www.unumoja.net/share/page/site/OCM/docum

    ent-

    details?nodeRef=workspace://SpacesStore/e819cec8-27d7-4f53-8f19-346198883a5f

    60Copyright United Nations

    Learning Checkpoint 1

    https://www.unumoja.net/share/page/site/OCM/document-details?nodeRef=workspace://SpacesStore/e819cec8-27d7-4f53-8f19-346198883a5fhttps://www.unumoja.net/share/page/site/OCM/document-details?nodeRef=workspace://SpacesStore/e819cec8-27d7-4f53-8f19-346198883a5fhttps://www.unumoja.net/share/page/site/OCM/document-details?nodeRef=workspace://SpacesStore/e819cec8-27d7-4f53-8f19-346198883a5fhttps://www.unumoja.net/share/page/site/OCM/document-details?nodeRef=workspace://SpacesStore/e819cec8-27d7-4f53-8f19-346198883a5fhttps://www.unumoja.net/share/page/site/OCM/document-details?nodeRef=workspace://SpacesStore/e819cec8-27d7-4f53-8f19-346198883a5fhttps://www.unumoja.net/share/page/site/OCM/document-details?nodeRef=workspace://SpacesStore/e819cec8-27d7-4f53-8f19-346198883a5fhttps://www.unumoja.net/share/page/site/OCM/document-details?nodeRef=workspace://SpacesStore/e819cec8-27d7-4f53-8f19-346198883a5f
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    Learning Checkpoint 1

    The SD module is used to raise invoices for which of the following services?

    Select the correct option.

    A. Conference, media, television, broadcast, special events and security to a

    Permanent Mission

    B. Recovery of phone bills from Military Observers

    C. Ad-hoc facility, engineering and maintenance services to the Host Government

    D. Medical, personnel, training, legal, contractual and document the Red CrossE. Recovery of liberty miles from staff members

    61

    Learning Checkpoint 1

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    Learning Checkpoint 1

    The SD module is used to raise invoices for which of the following services?

    Select the correct option.

    A. Conference, media, television, broadcast, special events and security to a

    Permanent Mission

    B. Recovery of phone bills from Military Observers

    C. Ad-hoc facility, engineering and maintenance services to the Host Government

    D. Medical, personnel, training, legal, contractual and document the Red CrossE. Recovery of liberty miles from staff members

    62

    Option A, C and D are correct. The SD module is

    used to raise invoices for services rendered to

    customers who are external to Umoja. MilitaryObservers and Staff Members only have vendor

    roles in Umoja. Recoveries from them are done

    through credit memos in the AP Sub-ledger.

    Agenda

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    g

    63

    Course Introduction

    Module 1: Introduction to Accounts Receivable

    Module 2: Customer Invoice Processing Sales and Distribution

    Module 3: Customer Invoice Processing Lease Administration

    Module 4: Other Receivables

    Module 5: Incoming Payment Processing

    Module 6: Write-Offs

    Module 7: Accounts Receivable Reports

    Course SummaryCourse Assessment

    Course Survey

    Copyright United Nations

    Module 3 Objectives

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    j

    After completing this module, you will be able to:

    Define Lease Administration

    Describe the lease types identified for UN Explain the Lease Administration lifecycle

    Describe the integration of Real Estate with Funds Management

    Explain how the Financial Accounting Senior User creates receivables in the

    tenants account

    64Copyright United Nations

    Key Terminology

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    Key Term Description

    Lease-in

    This lease type is used when the space is leased from an external party

    and is used by UN for its own use. This lease type represents the UN asthe Tenant.

    External Lease-out

    These are leases where the space is leased to a UN agency external to

    Umoja or to any other commercial entity. For example, UNDP, UNICEF

    or JP Morgan Chase.

    Internal Lease-out

    These are leases where the space is leased to an entity internal to

    Umoja. The amounts owed are paid by the tenant via an internal debit

    to the tenants expense and credit to the landlord's revenue.

    Sales-based Lease-out

    These are leases with a commercial entity where all or a portion of the

    rent is based on the amount of revenue generate by the tenant. It may

    also include other tenant charges.

    Business Partner (BP)

    This refers to a person or an organization that has a business interest

    related to real estate property with UN. A Business Partner can be an

    owner, tenant, property manager, lease administrator, staff member,consultant or other affiliate that uses UN premises to perform their

    activities. These Business Partners may have one or more of the

    following roles in Umoja Real Estate: Facilities Manager, Facilities

    Planner, Lease Processor, Contract Approver, Landlord, Tenant or a

    Contact Person.

    y gy

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    Key Terminology

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    Key Term Description

    BuildingIt refers to any building structure occupied by UN (owned, leased or

    right-to-use).Land/Property

    It refers to any parcel of property occupied by UN, be it owned, leased

    or occupied on a right-to-use basis.

    Pooled Space

    It refers to a flexible object that an be leased out either as whole or

    divided into rental spaces. Pooled space cannot be leased out in their

    own right.

    Rental Space

    It refers to a flexible object that is a space extracted from a pooled

    space mainly for the purpose of leasing out.

    WBS ElementA Master Data element that represents a project with its

    structure. This is covered in the Project Management Process course.

    y gy

    66

    Lease (Contract) Administration: Definition

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    ( )

    , renewals, lease termination and critical-date tracking.

    67

    Lease (Contract) Administration is used for the management of leases and it involves

    creating, managing, renewing and terminating real estate leases for both owned

    property and rented premises.

    It is the process of creating and maintaining leases from initial setup through billing and

    lease management.

    Lease Types

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    yp

    The main lease types identified for the UN are:

    68

    Lease Types

    Where the UN is

    occupying a space

    that is not owned by

    the UN.

    Where the UN is

    leasing space

    (owned or not

    owned by the UN) to

    a third party, such asanother UN agency,

    host government,

    commercial entity,

    NGO or other

    organization.

    Lease-in Lease-out

    Lease-In Types

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    69

    Finance Commercial: When the UN pays market rental rate and the leases meet one or

    more of the following finance criteria: ownership transferred to the UN by the end of the

    lease term; UN has the option to purchase the asset at lower than fair market value; lease

    term is for the major part of the life of the asset, i.e. greater than 35 years; the present value

    of the minimum lease payments, at the inception of the lease, amounts to substantially all of

    the fair value of the leased asset (PV 90% of the fair value).

    Financial (lease) arrangements of the real estate object have to be indicated in the Usage

    View.

    Finance Right-to-Use/InKind: When the leases meet one of the finance criteria and use of

    the premises has been granted at no cost to the UN.

    Finance Right-to-Use Nominal: When the leases meet one of the finance criteria and use of

    the premises has been granted at nominal cost ( USD 1 per year) to the UN.

    Finance Subsidized: When the leases meet one of the finance criteria and the rent is

    subsidized. Sometimes the UN receives government funding to cover rental costs or in some

    other cases, non-profit organization (like FIPOI in Geneva) provides rent that are not

    profitable or below than market rate for the sake of a specific group.

    Lease Arrangements, as per IPSAS:

    Lease-In Types

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    Operating Commercial: When the leases do not meet any of the finance criteria and the UN

    pays market rental rates.

    Financial (lease) arrangements of the real estate object have to be indicated in the Usage

    View.

    Operating Right-to-Use/In-kind: When the leases do not meet any of the finance criteria and

    use of the premises has been granted at no cost to the UN.

    Operating Nominal: When the leases do not meet any of the finance criteria and use of the

    premises has been granted at nominal cost (USD 1 per year) to UN.

    Operating Subsidized: When the leases do not meet any of the finance criteria and the rent issubsidized. Sometimes the UN receives government funding to cover rental costs or in some

    other cases, non-profit organization (like FIPOI in Geneva) provides rent that are not

    profitable or below than market rate for the sake of a specific group.

    Lease Arrangements, as per IPSAS:

    Lease-out Types

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    The various Lease-out types are:

    External: These are leases where the space is leased to an UN agency external to Umoja or to

    any other commercial entity. For example, UNDP, UNICEF, JP Morgan Chase.

    Internal: These are leases where the space is leased to an entity internal to Umoja. For

    example, a Peacekeeping Mission or Special Political Mission.

    Sales-based: These are leases with a commercial entity where all or a portion of the rent is

    based on the amount of revenue generated by the tenant. It may also include other tenant

    charges.

    Lease-out types

    Lease Administration Lifecycle

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    Procurement Office

    Lease-in Contracts Lease-out Contracts

    Facilities Management

    At the UN, real estate leases (Lease-ins) are negotiated by the Procurement Office and

    customer contracts (Lease-outs) may be negotiated by Facilities Management,

    Engineering Unit or General Services. For External Lease-outs, Procurement and

    Contract Management may also play a role.

    After the lease is agreed upon and signed by both parties, the lease is entered into the

    Umoja system with lease terms, conditions, renewal and notice terms. Contract types

    are the key attributes used to classify different types of leases.

    Real Estate & Funds Management Integration

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    For Lease-in contracts, a funds

    commitment is generated by creating

    a Purchase Order through

    Procurement.

    73

    The processing of real estate lease contracts includes an integration of Real Estate with

    the Funds Management (FM). There are two types of contracts:

    Vendor Contracts

    (Lease-in)

    For Lease-out external the posting

    parameters for revenue are

    maintained on the portfolio usage

    object. For Lease-out internal, afunds commitment is generated by

    the Tenant and assigned to the Lease-

    out internal contract.

    Customer Contracts

    (Lease-out)

    Real Estate Contract Accounting

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    Real estate contract accounting is closely integrated with Umoja Financials and Umoja

    Controlling modules.

    Financial Business Partners for real estate processes Tenant and Landlord are linkedto accounts in Accounts Receivable and Accounts Payable respectively.

    Each building owner from whom space is leased-in is created as a UN Landlord

    Business Partner in RE-FX. The Business Partner has a corresponding vendor

    master record in Accounts Payable

    Each external third-party tenant (to whom space is leased-out) is created as a UN

    Tenant Business Partner with a customer account in RE-FX. The Business Partner

    has a corresponding customer record in Accounts Receivable

    Internal tenants are created as UN Tenant Business Partners without customer

    accounts. They will not have a customer record in Accounts Receivable

    Key Elements of Real Estate Lease

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    The key elements of a lease include the following:

    Term

    Term

    Renewal/ Notice

    Conditions &

    AdjustmentsPosting Parameters

    Term Term

    Refers to the length of

    the contract.

    Renewal rules, rentescalations and

    termination options are

    required for setting up

    a UN lease.

    Conditions contain the

    amounts due to the

    landlord or from thetenant. For example:

    base rent, utilities,

    rental of furniture.

    Positing Parameters

    include information on

    payment terms,

    payment frequency andorganizational

    assignment (profit

    center and business

    area)

    Term, Renewal & Notice

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    The contract term stipulating the beginning and end of the rental period prevents

    the system from creating overlapping rental periods for a rental unit.

    Renewal rules are used to renew fixed-term contracts.

    A number of renewal rules are delivered as standard by Umoja and will remain

    unchanged During the creation of contracts, end-users select the renewal rule that applies

    to their contract and can also create user-specific rules at the same time

    A termination notice is used to terminate a contract on a specific date. They may

    only be given on contracts that have been set up with an early termination clause.

    When the notice is given, the reason to exercise the notice needs to be provided.

    This justification is then used for notice reporting.

    Term

    Renewal/

    Notice

    Conditions &

    Adjustments

    Posting

    Parameters

    Conditions & Adjustments

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    T

    Term

    Renewal/

    Notice

    Conditions &

    Adjustments

    Posting

    Parameters

    77

    Conditions are an Umoja terminology that refer to types of rent and are key in capturing

    the rent variations. Conditions provide UN with the capability to track updated

    information about revenue generated from rental of premises across geographical

    areas. Conditions include:

    Base Rent

    Rent Escalation Admin Charges

    Operating Expense

    Electric

    Water

    Gas

    Sewer Misc Charges

    During the life cycle of a lease, the conditions may need to be adjusted based on terms

    or clauses of leases.

    Cleaning

    Pest Control Elevator use

    Provision/Rental of furniture

    Provision/rental of video

    conference

    Comp/phone and other IT

    equipment

    Sales-Based Rent

    Posting Parameters

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    Term

    Renewal/

    Notice

    Conditions &

    Adjustments

    Posting

    Parameters

    Posting Parameters, which are used in Umoja only in association with Internal and

    External Leaseout contracts, outline agreements on postings, frequency and

    organizational alignment in SAP.

    Postings are used for Lease-out external to capture the

    Landlord (UN entity) House Bank and Account informationwhich is used by the Tenant to send electronic payments and

    for Lease-out internal, to specify the Tenants cost center for

    posting of the Tenants lease expense

    Frequency deals with the payment frequency and form for

    objects in the contracts.

    Organizational alignment defines the profit center and

    business area for the objects in the contracts and it is used

    for Lease-out internal to record the coding block of the

    Tenant

    External and Internal Lease-out: Process Steps

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    The end-to-end steps required to create a Lease Contract in Umoja SAP are displayed

    below. Our interest is only on the last two steps, where postings are done and invoices

    created.

    Check BusinessPartner

    Create Architecturaland Usage Objects

    Approve AO andApprove/Release

    Usage Objects

    Create /UpdateLease-out Contract

    Approve Lease-outContract

    Periodic Posting:Simulation,

    Execution andReversal

    Invoice: Create &Reversal

    Create Pooled SpaceExtract Rental Space

    Lease Processor Lease Contract Approver

    Financial Accounting

    Senior User

    Financial Accounting

    Senior User

    Steps performed in Umoja ECC

    Facilities Planner Facilities Planner Facilities Planner Lease Processor

    Periodic Posting, Simulation, Execution & Reversal

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    In Umoja, the Lease Processor and the Financial Accounting Senior User can simulate

    periodic postings to check for errors.

    If the check reviews no errors, the Financial Accounting Senior User will create a

    receivable in the tenants customer account. These financial postings represent therevenue due from the tenant and include the associated coding block (fund, grant and

    so on).

    The steps to simulate a periodic postings are:

    1. Enter RERAPP in the Command field or click the SAP menu and select the Accounting >Flexible Real Estate Management > Accounting > periodic postings > periodic posting:

    Contracts menu item

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    1

    Periodic Posting, Simulation, Execution & Reversal

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    In the Contract Selection section, enter details in the following fields:

    Company Code: The Company Code used in Umoja is 1000

    Contract from and to: This allows you to run the periodic posting for multiple contracts by

    entering a range of contract numbers

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    2

    2

    Periodic Posting, Simulation, Execution & Reversal

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    In the Period section, enter details in the following fields:

    Month for Posting Run: The month the tenant receivables are due

    Year for Posting Run: The year the tenants receivables are due

    Due Date: The date less than or equal to the date through which conditions due on the

    contract will be collected. For example, if the conditions are due in June, this date will

    be less than or equal to 30 June

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    3

    3

    Periodic Posting, Simulation, Execution & Reversal

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    In the Posting section, enter details in the following fields:

    Document Header Text: This is the text displayed at the top of the posting report upon

    execution. This should be updated as appropriate for Lease-out internal certifications

    Posting Date: The reference date for when the financial documents will be recognized

    Document Date: The date the financial documents are created in the system

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    4

    4

    Periodic Posting, Simulation, Execution & Reversal

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    Posting Period: The current open financial period for the financial records

    Posting Run Mode: During a periodic posting simulation, the Posting Run Mode is always

    Simulation

    Type of Posting Run: This is always an Integrated Posting. The integrated posting accrues

    the revenue due to the tenant, directly to the rental object

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    Periodic Posting, Simulation, Execution & Reversal

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    Confirm the Posting Run mode is set to Simulation

    Click the Execute icon

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    5

    6

    6

    Periodic Posting, Simulation, Execution & Reversal

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    After running the simulation, the first screen displays a summarized listing of the run results.

    Select the Documents button to view the simulated debits and credits with the complete

    financial coding block of each

    For example:

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    7

    7

    Periodic Posting, Simulation, Execution & Reversal

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    After simulating and reviewing the posting, the Financial Accounting Senior User re-executes

    periodic postings, but this time changes the Posting Run Mode to Update Run

    Click the Execute icon or select to Program -> Execute

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    Note: In the event of an error, the Financial Accounting Senior User can reverse the periodic

    posting.

    8

    9

    9

    Periodic Posting, Simulation, Execution & Reversal

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    The first screen to appear will display a summarized listing of the run results.

    Select the Documents icon which will show a popup from which you can navigate and display

    the financial documents created

    For example:

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    10

    10

    Create an Invoice

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    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    The Lease Processor can also simulate invoices but only after the Financial Accounting Senior User has

    run the periodic posting

    The steps to simulate an invoice are:

    Enter RERAIV in the Command field or click the SAP menu and select the Accounting > Flexible

    Real Estate Management > Accounting > Invoices > Create Invoices menu item

    1

    Create an Invoice

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    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    In the Contract Selection section, enter details in the

    following fields:

    Company Code: 1000 is the Company Code used in

    Umoja

    Contract Number from and to fields: This allows youto create invoices for multiple contracts by entering

    a range of contract numbers

    2

    2

    Create an Invoice

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    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    In the Selection of Invoice Terms section, enter details

    in the following fields:

    Selection Type: Always select Only Items from FI

    documents

    Due Period From and To: The dates that correspondwith the conditions

    3

    Note: These fields specify whether or not to pick upitems on the invoice that are the result of the

    periodic posting run execution and/or cash flow

    forecast in the contract.

    3

    Create an Invoice

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    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    In the Invoice Creation section, enter details in the

    following fields:

    Execution Mode: Always select Simulation to

    review the invoice before executing

    Title: The title of the run

    Summarize: Always select Per Contract

    Note: These fields specify whether or not we need pick up items on the invoice that are the

    result of the periodic posting run execution and/or cash flow forecast in the contract.

    4 4

    Create an Invoice

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    Click the Execute icon or go to Program > Execute

    Select an invoice and click the Preview button

    5

    6

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,

    Invoice simulation

    5

    6

    Create an Invoice

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    Review the invoice to ensure that it is correct7

    Create Lease-outContract

    Update Lease-outContract

    Periodic Posting,Simulation,Execution &

    Reversal

    Invoice: Create &Reverse

    7

    Simulation Activities

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    Throughout this training, users will have the opportunity to

    conduct activities in the form of simulations. Simulations

    are interactive recordings of the Umoja system used to

    help facilitate a handson learning experience. Thesimulation links are provided on the corresponding activity

    slides.

    Users can access simulations in three different modes:

    Show me: Users view a video of an entire transactionbeing conducted

    Lets do it together: Users will be prompted to input

    data at key points during the transaction

    (recommended)

    Try it: Users can complete an entire transaction on their

    own, with no additional instructions provided

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    Activity 1

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    Transaction Name: Periodic Posting Execution

    Transaction Code: RERAPP

    Link to the uPerform simulation:

    http://unsapuperform.umoja.un.org/gm/folder-

    1.11.3845?mode=EU&originalContext=1.11.3790

    96Copyright United Nations

    Learning Checkpoint 1

    http://unsapuperform.umoja.un.org/gm/folder-1.11.3845?mode=EU&originalContext=1.11.3790http://unsapuperform.umoja.un.org/gm/folder-1.11.3845?mode=EU&originalContext=1.11.3790http://unsapuperform.umoja.un.org/gm/folder-1.11.3845?mode=EU&originalContext=1.11.3790http://unsapuperform.umoja.un.org/gm/folder-1.11.3845?mode=EU&originalContext=1.11.3790
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    The Financial Accounting Senior User can simulate periodic postings for rents due from

    External Lease-Outs in which Umoja module?

    Select the correct option.

    A. Cost Accounting

    B. Financial Accounting

    C. Funds Management

    D. Flexible Real Estate ManagementE. Accounts Receivable

    97

    Learning Checkpoint 1

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    The Financial Accounting Senior User can simulate periodic postings for rents due from

    External Lease-Outs in which Umoja module?

    Select the correct option.

    A. Cost Accounting

    B. Financial Accounting

    C. Funds Management

    D. Flexible Real Estate ManagementE. Accounts Receivable

    98

    Option D is the correct answer. Periodic postings

    for rents due from External Lease Outs are done by

    the Financial Accounting Senior User in the FlexibleReal Estate Management Module.

    Module 3 Summary

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    The key points covered in this module are listed below:

    Lease administration is used for the management of leases and involves creating,

    managing, renewing and terminating real estate leases for both owned property

    and rented premises

    In Umoja, a lease is classified into two lease types - Lease-in and Lease-out

    At UN, real estate leases (Lease-ins) are negotiated by the Procurement division

    and customer contracts (Lease-outs) are negotiated by Facilities Management,

    Engineering, or General Service

    The Financial Accounting Senior User is responsible for creating receivables in the

    customer accounts of Lease-out external after simulating periodic postings and

    checking for errors.

    For Lease-out internal, a funds commitment is generated by the Tenant and

    assigned to the Lease-out internal contract

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    Agenda

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    Course Introduction

    Module 1: Introduction to Accounts ReceivableModule 2: Customer Invoice Processing Sales and Distribution

    Module 3: Customer Invoice Processing Lease Administration

    Module 4: Other Receivables

    Module 5: Incoming Payment Processing

    Module 6: Write-Offs

    Module 7: Accounts Receivable Reports

    Course Summary

    Course Assessment

    Course Survey

    Copyright United Nations

    Module 4 Objectives

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    After completing this module, you will be able to:

    Manually create receivables directly in the AR Sub-ledger using both the Single

    Line and Excel Upload Methods

    Describe the process to establish VAT Receivables

    Explain the process to establish receivables for Assessed Contributions

    Explain how documents are reviewed and approved in Workflow

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    Direct Creation of Receivables in the AR Sub-ledger

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    So far, the receivables we have established in the AR Sub-ledger either originated from

    the SD module (sale of goods or services with the exception of rental services) or fromLease Administration (rental of premises).

    Often though, we do have other receivables that we need to set up but for which there

    is no sale of goods or services. In this case, the receivables are directly created in the AR

    Sub-ledger. Examples include:

    VAT Receivable Assessed Contributions due

    Loans to parties external to Umoja.

    There are two ways to directly create receivables in the AR Sub-ledger manually i.e.

    1. Manual Entry - Single line

    2. Manual Entry - Upload from an Excel Spreadsheet

    We will illustrate both methods by raising receivables for VAT and Assessed

    Contributions respectively.

    R


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