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SAP SALES CLOUD - Fugent

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SAP SALES CLOUD SAP SALES CLOUD AGENCY COMPENSATION MADE EASIER ® JUNE 2019 © 2019 Nationwide Insurance THE NATIONWIDE ACADEMY
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Page 1: SAP SALES CLOUD - Fugent

SAP SALES CLOUD

SAP SALES CLOUDAGENCY COMPENSATION MADE EASIER

®

JUNE 2019© 2019 Nationwide Insurance

THE NATIONWIDE ACADEMY

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SAP SALES CLOUD

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SAP SALES CLOUD

What is SAP Sales Cloud?SAP Sales Cloud is a best in class, cloud-based compensation tool which will be used

by Nationwide’s Compensation Administration and Design teams to calculate and

report sales compensation and replace the existing system - ICM (NICE).

Why are we implementing SAP Sales Cloud?• Ensures a single-source for base and variable compensation

• Improves efficiency of internal and external processes

• Provides transparency to underlying data used to build compensation statements

• Delivers self-service capabilities for agent partners inquiries and the ability to track their progress

Investing in new technology to support youWe’re committed to improving your compensation experience

Improved transparency Increased accuracy Streamlined dispute resolution

Let’s look at the changes agents will see for June payments

Copyright © 2019 Nationwide Insurance Company. All Rights Reserved Proprietary and Confidential. 3

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SAP SALES CLOUD

A new link to access SAP Sales Cloud in your agency portal

Agent Center Portal

@CCESS Harleysville

Agent Gateway Desktop

Copyright © 2019 Nationwide Insurance Company. All Rights Reserved Proprietary and Confidential. 4

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SAP SALES CLOUD

5

Proxy in to access reportsDepending on your roll, you have the ability to proxy as the Agent/Agency whose statement you want to view

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SAP SALES CLOUD

A single source for agency compensation reportsOffering transaction level detail, which can be exported to excel

Copyright © 2019 Nationwide Insurance Company. All Rights Reserved Proprietary and Confidential. 6

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SAP SALES CLOUD

Disputes and questions can be initiated and resolved

inside the tool

Copyright © 2019 Nationwide Insurance Company. All Rights Reserved Proprietary and Confidential. 7

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SAP SALES CLOUD

Reminders

EA PLVC will now be paid monthly – the payment previously

scheduled for the end of June will be paid on July 15

YTD Commissions will not appear on agents statements

in SAP Cloud until Jan 2020

Agency Billing statements are not changing, they will

remain in the portals as they do today

Direct Bill Commission Statements will appear in SAP

Sales Cloud, but any adjustments for deductions will

appear in the same system they do today

Payment Processing systems used for direct deposit and

check processing are not changing

Exclusive Agents – Customer Choice policies will appear

on your commission statements beginning in July with a

zero commission rate

Copyright © 2019 Nationwide Insurance Company. All Rights Reserved Proprietary and Confidential. 8

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SAP SALES CLOUD

Key Dates to Remember for 2019

JUNE 10th JUNE 20th JUNE 28th

JULY 4th JULY 5th JULY 8th JULY 15th

Agent Training available on

Fugent

https://nationwidelearning.fugent.com

EA, IA and agents who use @ccessHarleysville

will have access to SAP Sales Cloudand

1st EA base commission statement available

1st EA base commission payout

1st EA PLVC

compensation statement

available

1st IA base, bonus and

PLVC compensation

statements available

1st IA base, bonus, PLVC

payout 1st EA PLVC payout

Copyright © 2019 Nationwide Insurance Company. All Rights Reserved Proprietary and Confidential. 9

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SAP SALES CLOUD

Where do I go for more information?

You can access the SAP Sales Cloud training materials here:https://fugent-presentations.s3.amazonaws.com/Academy/SAP_Sales_Cloud_-_EA-IA_(1).zip/index.html

Alternatively, you can access them through your agency portals

Copyright © 2019 Nationwide Insurance Company. All Rights Reserved Proprietary and Confidential. 10

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SAP SALES CLOUD

Who do I contact if I have questions?

If you are having access or technical issues, contact ITSD

at 1-888-667-3866

If you have a compensation related question, you should

submit an inquiry through the workflow tool found on

SAP Sales Cloud

For other compensation related concerns, contact the

Rapid Response Team at 1-800-940-7757 option 8

Copyright © 2019 Nationwide Insurance Company. All Rights Reserved Proprietary and Confidential. 11

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SAP SALES CLOUD


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