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The Solution Architecture Process in a SAP Centric Organisation
Phil Gleadhill,
Principal SAP Technical Architect,
Australia Post
Australia Post:Our Business Today
Letters and associated products
5.6 billion items of mail per year
15-16 million articles per day
Parcels and Logistics
10.2 million delivery points
500,000 km per day >300 Processing
Centres 27 Warehouses
Retail and Agency Services
4,500 retail outlets 187 million banking &
billpay transactions per year
>1000 active agencies 1 million customers
served every day
Three Business Divisions
Solution Architecture @ Australia Post: Who Contributes?
Group Contribution Artefact(s)
Business Integration Program (BIP)
Setting the “Business” Course
Business Strategy
Enterprise Architecture
(EA)
Setting the “IT” Course (PIAF) - Post Integrated Architecture Framework
Business Service Units
(BSU’s)
Requirements gathering and Prioritisation with Business units
Business Requirements Statement (BRS)
Solution Architects /
SAP Services
High Level Solution Design
SAP Fit/Gap Analysis,
Solution Outline (SO)
Program/Project resources
End to End Solution Subject Matter Expertise
End to End Detailed Design Documents
Key Resourcing – The People Picture
Group Resources
Business Integration Program (BIP)
10 resources
Enterprise Architecture
(EA)
16 resources
Business Service Units
(BSU’s)
60 resources across 3 BSU’s
Solution Architects /
SAP Services
11 Solution Architects
~ 80 SAP Services Projects + Support
Enterprise Architecture: PIAF - The IT Roadmap
Enterprise Architeure - Firmly Setting The Course: Enterprise Application Function Model: For 2011+
Partner
Services
Product & Service Fulfilment
Asset & Sourcing Mgmt.
Financial Mgmt.
People Mgmt.
Corporate Support
Customer Channels
Customer Marketing & Sales Mgmt.
Customer Mgmt.
Business
Performance
Product
Address
Network
Event
Address &Network
Operations Mgmt. Channel Mgmt.
Bu
siness P
lann
ing
&
Perfo
rman
ce Mg
mt.
Product & Service Mgmt.
An
alysis &
Rep
ortin
g
Mail Services
Infrastru
cture S
ervices
Tran
spo
rt & L
og
istics S
ervices
BusinessPerformance
Person/ Org. Unit
Finance
SupplierContractAsset
Product
CustomerBrand
EventAddressNetwork
Partner
SAP Fit/Gap Analysis:Roles and Responsibilities
SAP Services
EA -
Solutions
Architects
EA -
Principals
Business Services UnitsRequirements
& Co-ordination
Strategic alignment
SAP fit assessment & SAP solution components
End-to-end solution
SAP Fit/Gap Analysis:Responsibility Matrix
$ - Initiate Phase work is funded from business as usual ^ - SAP Services will determine if SAP (the vendor) needs to be involved^ ^ - SAP Services to complete solution outline when end-to-end solution resides within SAP
Responsibility BSU EA Principal
SAP Services
EA Solutions Architect
High Level Requirements
Alignment to Future State Architecture (includes consultation with SAP Services Manager)
If SAP, high-level SAP fit assessment including licensing implications
Arrangement of feasibility funding & prioritisation
Business Requirements Specification
Detailed Fit Gap Analysis and SAP solution ^
Solution Outline for end-to end solution ^ ^
InitiatePhase
$
Evaluate and PlanPhases
The Solution Outline – Table of Contents
3. ARCHITECTURALLY SIGNIFICANT REQUIREMENTS
4. SYSTEM CONTEXT4.1 Involved Actors4.2 Involved Systems4.3 Data Flows4.4 Current Systems
4.4.1 Current Systems Architecture & Scope4.4.2 Australia Post Systems to be replaced
5. IT SOLUTION5.1 High Level Solution Description5.2 System Functions5.3 Service Descriptions5.4 Detailed Solution
5.4.1 Component Responsibilities5.4.2 Actor Component Interfaces5.4.3 System Component Interfaces
5.5 Solution Commentary5.6 Client Configuration5.7 Server Configuration
5.7.1 Web Server5.7.2 Application Server5.7.3 Database Server
5.8 Infrastructure Services5.8.1 Active Directory5.8.2 MS Exchange5.8.3 WAN5.8.4 Enterprise Systems Management
6. SECURITY AND PRIVACY MECHANISMS
7. DEPLOYMENT7.1 Environments7.2 Architecture
8. VOLUMES & PERFORMANCE METRICS
9. ASSUMPTIONS, RISKS AND DEPENDENCIES
10. OUTSTANDING ISSUES
11. ARCHITECTURE DECISIONS
12. FUTURE RECOMMENDATIONS
APPENDIX B: CORP SDE
APPENDIX B: GLOSSARY
Other definitions for architectsA Solutions Architect in Enterprise Architecture is a practitioner in the field of Solution Architecture.[1]
The role of " Solutions Architect" requires knowledge and skills that are both broad and deep. To be effective the Solutions Architect must have experience on multiple
Hardware and Software Environments and be comfortable with complex heterogeneous systems environments.
The Solutions Architect is often a highly seasoned senior technocrat who has led multiple projects through the Software development process or
Systems Development Life Cycle (SDLC), and has usually performed in a variety of different roles in that life cycle. The person needs an ability to share and
communicate ideas both verbally and in writing to executive staff, business sponsors, and technical resources in clear concise language that is the parlance of
each group.
I am reminded of someone…..
Enterprise compared to Solution Architects ?
But the job had gone
A quick trawl of the job sites
SAP’s views on this
Embodies principles from TOGAF
Documented in Solution Manager as the Enterprise Architecture Framework
R u mature enough?
Per EAF in solution manager and TOGAF
The focus of the Enterprise Architect is on enterprise-level business functions required.
The focus of the Solution Architect is on system technology solutions .
And how the roles fit into the governance framework
There are also many example docs
SAP Services also has a Enterprise Architect Roles
Principal EA Chief Enterprise Architect
Deep industry and method know-how
Deep expertise in enterprise SOA
Deep knowledge of SAP‘s roadmaps
Good knowledge of SAP solutions (strengths and weaknesses)
Good knowledge of SAP‘s competitors and their solutions
Architectural portfolio management of IT landscape
Architectural portfolio management of IT projects
Architectural definition of (bounded) change initiatives
Architectural governance of change implementation
In- and externally recognized as an expert in Enterprise Architecture field
See „Principal EA“ +
Trusted advisor for strategic customers
TCO Analysis - optimization of IT-organizations (build and run)
Design large scale transformations; program mgmt
Part of large scale enterprise transformations
Knowledge of business processes within industry
Good knowledge of application architectures
Management of SAP-internal EA teams (personal, financial, content responsibility)
T-shaped: broad view across several dimensions, plus deep capability to understand a specific area
7+ yrs 9+ yrs
History as Principal BSA or Principal TSA See „Principal EA“
Enterprise SOA, mySAP Business Suite, specialty certification
See “Principal EA”
Just in case….Homer doesn’t fit the profile
Homer: Operator! Give me the number for 911!
Questions
Thank you
Thank You