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| Date post: | 14-Apr-2017 |
| Category: |
Technology |
| Upload: | meoncloud-actionable-instant-messaging-platform |
| View: | 1,098 times |
| Download: | 1 times |
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In most healthcare facilities, the communication among doctors is esoteric, disorganized, which could be potentially dangerous as it relates to patient care. Compromise in communications could be tied to more than 60 percent of all reported sentinel events in USA in 2011. To improve communication efficiency healthcare personnel (doctors, nurses, administration office) are relying on SMS, instant messengers and emails. In doing so, they are possibly exposing themselves to unrecognized information compromises?
Nurse
Doctor
Patient
Lab TechnicianMedical Representative
Healthcare Centre
Administrator
SMS (Short Message Service) messaging is innately insecure and noncompliant with safety and privacy guidelines under the Health Information Portability and Accountability Act (HIPAA). Messages containing confidential patient information can be read by anyone, forwarded to anyone, remain unencrypted on telecom providers’ servers, and reside permanently on mobile phones. Studies have shown that nurses spend as much as 90+ minutes every day on tracking down doctors for an approval or confirmation.
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Information can be read by anyone Information can be Forwarded to anyone
Remain unencrypted on telecom providers
Cost Prohibitive
Nurses spend as much as 90+ minutes everyday on tracking down doctors for an approvalor confirmation.
SMS
Please send me the Lab Reports of Stephen
“XXXXXXXXXX”To view this Lab Reportplease enter the valid password
“XXXXXXXXXX”To view this Lab Reportplease enter the valid password XXXXXXXX
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I need an appointmenttomorrow for healthcheck up.
Your appointment has been confirmedtomorrow at 11.am
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Improve communication efficiency
Make educated decision by having all data points on hand
Get all stake holders to decision making on the same page
Efficiently communicate lab results, treatment procedures, and medical histories, allowing the doctor to have all information readily available.
Speed up emergency response
Integrate with hospital management systems to generate automatic notifications of pending events
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The need of the hour is a secure actionable private enterprise messaging app on mobiles which can take away the risks associatedwith communicating potentially secure patient information over an internet connection. By using a private, secure texting network, doctors, nurses, and staff can not only send and receive patient information, but also achieve the following goals.
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Coordinate all logistics with respect to hospital functioning
Transact with their patients, doctors & vendors through messaging
Secure approvals from patients, doctors & insurance organizations for the treatment in question
Process payments in an ubiquitous manner (using messaging)
Delegate (schedule) work, tasks, appointment and get confirmation
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through messaging
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Confirm appointments
Access their health records securely through messaging
Confirm and approve treatment options
Pay their bills through the messenger (no more long checkout queues – developing countries)
Clarify and coordinate with their insurance providers
Forward lab results and records to other physicians for opinion (through messaging)
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PAY
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Prescribe emergency medicine
Approve treatment options
Approve billing and payments
Confirm appointments
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