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September 25, 2018
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Page 1: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

September 25, 2018

Page 2: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Information Technology Board Meeting: Agenda

Meeting Details:

Date: September 25, 2018 Time: 9:30 AM -12:00 PM Location: City-County Building, Room 260

Chairman: Mr. Joseph O’Connor

CIO: Mr. Ken L. Clark

Previous IT Board Meeting Minutes:

Approval of the August 28, 2018 Meeting Minutes: Chairman O’Connor

Status Updates:

IT Board Business: Chairman O’Connor

ISA Report: Mr. Ken Clark

Action Items:

Resolution 18-27: IMPD – Word Systems, Inc., Commander Kevin Wethington

Resolution 18-30: MPO – The Corradino Group, Mrs. Anna Gremling

Resolution 18-31: Election Board – Election Systems & Software, Mrs. Brienne Delaney

Resolution 18-32: Election Board – Knowink E-Poll Book System, Mrs. Brienne Delaney

Resolution 18-33: GovQA Public Records Management Renewal, Mr. Mark Warner

Resolution 18-34: Taft Legal Services, Mr. Mark Warner

Resolution 18-35: CBTS Avaya Support Renewal, Mr. Elliott Patrick

Resolution 18-36: Fiber Connections – Data Center Modernization, Mr. Elliott Patrick

Resolution 18-37: Project Management – Data Center Modernization, Mr. Elliott Patrick

Resolution 18-38: Network Penetration Testing, Mr. Elliott Patrick

Resolution 18-39: Motorola Solutions, Inc., Mr. Elliott Patrick

Meeting Adjournment The next scheduled IT Board meeting is November 27, 2018 in the City-County Building, Room 260.

Page 3: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Information Technology Board Meeting: Minutes

Meeting Details:

Date: August 28, 2018 Time: 9:30 AM -12:00 PM

Location: City-County Building, Room 260

Chairman: Mr. Joseph O’Connor

CIO: Mr. Ken L. Clark

Information Technology Board Members - Present:

Mr. Joseph O’Connor Marion County Assessor Chairman/Voting Member

Colonel Louis Dezelan Marion County Sheriff Proxy Voting Member

Chief Al Stovall Office of Public Health & Safety Voting Member

Joshua Peters Marion County Treasurer Proxy Voting Member

Fady Qaddoura Office of Finance & Management Voting Member

Jane Richardson Mayoral Appointee Voting Member

Myla Eldridge Marion County Clerk Voting Member

Ken L. Clark Information Services Agency CIO

Daniel Altman Office of Corporation Counsel Legal Counsel

Approval of Minutes:

Approval of the June 26, 2018 IT Board Meeting Minutes Ms. Myla Eldridge made a motion to approve the June 26, 2018 IT Board Meeting Minutes and the motion was seconded by Colonel Louis Dezelan. The motion passed unanimously. Approval of the July 19, 2018 IT Board Working Memo Ms. Myla Eldridge made a motion to approve the July 19, 2018 IT Board Working Board Memo and the motion was seconded by Ms. Jane Richardson. The motion passed unanimously.

IT Board Business:

No IT Board business was presented at the August 28, 2018 meeting.

ISA Report:

Mr. Ken L. Clark, CIO, presented the August 2018 ISA Report. Report is available for viewing in the August 2018 IT Board Packet online at: http://www.indy.gov/eGov/County/ISA/AboutUs/ITGovern/Documents/August%202018%20Final%20IT%20Board%20Packet.pdf

Page 4: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Information Technology Board Meeting: Minutes

Action Items:

Resolution 18-25: Resolution to Increase Amount between the Indianapolis Metropolitan Police Department and QueTel Corporation The Indianapolis Metropolitan Police Department ("IMPD") entered into an agreement with QueTel

Corporation ("QueTel") in September 2015, for tracking and managing all evidentiary photos and

documents and related maintenance and support. IMPD sought approval from the IT Board to

amend its agreement with QueTel for an additional Forty Thousand, Seven Hundred Fifty Dollars

and Zero Cents ($40,750.00) for a revised total not to exceed amount of One Hundred Forty

Thousand, Three Hundred Seventy-Five Dollars and Zero Cents ($140,375.00) for an additional 3

years.

Colonel Louis Dezelan made a motion to approve Resolution 18-25. The motion was seconded by Mr. Fady Qaddoura and the motion passed unanimously.

Resolution 18-26: Resolution to Increase Amount between the Indianapolis Metropolitan Police Department and FileOnQ, Inc. The Indianapolis Metropolitan Police Department ("IMPD") entered into an agreement with FileOnQ,

Inc. ("FileOnQ") in March 2016 for tracking and managing property and evidence and related

maintenance and support. IMPD sought approval from the IT Board to amend its agreement with

FileOnQ for an additional Ten Thousand, Three Hundred Five Dollars and Zero Cents ($10,305.00)

for a revised total not to exceed amount of One Hundred Five Thousand, Two Hundred Twenty

Dollars and Zero Cents ($105,220.00) for an additional 1 year.

. Chief Al Stovall made a motion to table Resolution 18-26. The motion was seconded by Mr. Louis Dezelan and the motion passed unanimously. Resolution 18-27: Resolution to Increase Amount between the Indianapolis Metropolitan Police Department and Word Systems, Inc. Chairman Joseph O’Connor noted, “Since we are not hearing Resolution 18-27, we will move on to Resolution 18-28.”

Resolution 18-28: Resolution to Authorize Disbursal of Enhanced Access Funds for Technology Integration Tools The Information Services Agency ("ISA") requested the EARC approve expenditure from the

Fund in an amount not to exceed One Hundred Fifty Thousand Dollars and Zero Cents ($150,000.00) for expenses related to technology integration tools for the new indy.gov website.

Ms. Myla Eldridge made a motion to approve Resolution 18-28. The motion was seconded by Chief Al Stovall and the motion passed unanimously.

Page 5: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Information Technology Board Meeting: Minutes

Action Items (cont.): Resolution 18-29: Resolution to Authorize Extension with Optiv Security, Inc. The Information Services Agency ("ISA") currently contracts with Optiv Security, Inc. ("Optiv") for

website security and related products and services. ISA requested approval from the IT Board to

spend an additional amount not to exceed One Hundred Seventeen Thousand, Two Hundred

Ninety-Five Dollars and Zero Cents ($117,295.00) with for a revised total amount not to exceed

Two Hundred Thousand Dollars and Zero Cents ($200,000.00).

Mr. Fady Qaddoura made a motion to approve Resolution 18-29. The motion was seconded by Ms. Myla Eldridge and the motion passed unanimously.

Discussion Items:

There being no further business, Colonel Louis Dezelan made a motion for adjournment. The motion was seconded by Mr. Fady Qaddoura and the motion passed unanimously.

The next scheduled IT Board Meeting is September 25, 2018

Page 6: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken
Page 7: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

ISA Board ReportSeptember 25, 2018

Page 8: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Enterprise Projects

Project Phase Target Status

Shift Indy: Monthly Release – September 2018 Complete 9/5/2018

Shift Indy: Monthly Release – October 2018 Executing 10/10/2018

Windows 10 Migration Plan Executing 12/31/2018

Kronos Timekeeping Expansion – MCSO Executing 1/31/2019

Intranet (Gateway) Sites Migration Planning 1/31/2019

Data Center Migration Executing 3/31/2019

Unified Communications Implementation Planning TBD

Page 9: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Vendor Service Level Agreements

August Service Level Agreements

Atos Number of SLAs SLAs Achieved

Service Desk 18 17

Deskside 18 18

Data Center/ Network 26 26

Daniel Associates, Inc. Number of SLAs SLAs Achieved

Application Enhancement Services 3 3

Application Maintenance & Support 4 4

Page 10: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Customer Satisfaction

4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.9 4.8 4.94.9 4.8 4.8 4.7 4.8 4.8 4.7 4.90.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

Customer Satisfaction Score2017 vs 2018

2017 Score 2018 Score

Page 11: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Financial Management

2018 ISA YTD Expenses by Character Character 2018 Budget YTD Spend Encumbered Total $ Total % Remaining Budget

Character 1: Personnel $3,680,353 $1,719,908 $0 $1,719,908 46.73% $1,960,446

Character 2: Supplies $90,500 $40,467 $1,060 $41,527 45.89% $48,973

Character 3: Services $27,327,030 $12,502,838 $10,228,109 $22,730,947 83.18% $4,596,083

Character 4: Capital $113,982 $15,345 $863 $16,208 14.22% $97,774

Total $31,211,865 $14,278,558 $10,230,032 $24,508,590 78.52% $6,703,275

$0

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

$30,000,000

$35,000,000

Jan Feb March April May June July Aug Sept Oct Nov Dec

Character 1

Character 2

Character 3

Character 4

Total Budget

Page 12: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Financial Management

2018 ISA YTD Revenue by Source

Revenue Source Budget Billed % Billed Collected % Collected

Internal Chargeback $30,480,695 $14,304,858 47% $12,663,542 89%

External Chargeback $701,628 $417,832 60% $198,230 47%

Miscellaneous $0 $0 N/A $115,374 N/A

Total $31,182,322 $14,722,690 $12,977,145

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$3,000,000

$3,500,000

$4,000,000

$4,500,000

$5,000,000

Jan Feb March April May June July Aug Sept Oct Nov Dec

Budgeted Revenue

Accounts Receivable

Collected

Page 13: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken
Page 14: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Appendix: Customer Satisfaction

SecurityRequests

IMACRequests(Fulfiller)

SerivceDesk -

GeneralInquiry

PasswordReset

Request

Portal Self-ServiceIMACs

Desktop -Other

Depot -Laptop

O356 &Outlook

Application- Other

Laptop -Other

Phone 448 448 346 266 22 103 3 91 52 50

Email 92 9 2 11 9 20 4

Portal 478 6 11 5 128 7 7 3 23 9

Non-SD 5 116 2 10 98 1 1 7

TOTAL 931 662 366 273 152 131 108 104 96

0

50

100

150

200

250

300

350

400

450

500

August 2018 - Top 10 Created Tickets by Type + Source

Page 15: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Appendix: Customer Satisfaction

ServiceRequestQuery

PasswordReset

Request

IMACRequests(Fulfiller)

Laptop -Other

Application -Aires

Desktop -Performanc

e-Issue

Application -PeopleSoft(FIN Rpts)

Application -PeopleSoft(Security)

Application -PeopleSoft

(Payroll)

Portal Self-ServiceIMACs

Count 7 3 2 2 1 1 1 1 1 1

0

1

2

3

4

5

6

7

8

August 2018 - Top 10 Negative Responses by Category

Page 16: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

Appendix: Customer Satisfaction

IMACRequests(Fulfiller)

ServiceRequestQuery

SecurityRequests

Portal Self-ServiceIMACs

Application- Other

O365 &Outlook

PasswordReset

Request

Desktop -Other

Laptop -Other

Peripheral -Other

Total 73 55 37 30 28 26 15 14 7 6

Phone 73 55 37 30 11 25 15 11 7 6

Email 1 1 2

Non-SD 1

Portal 16

0

10

20

30

40

50

60

70

80

YTD (Aug '17 - Aug '18) - Top 10 Negative Responses

Page 17: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-27

INFORMATION TECHNOLOGY BOARD

Resolution to Increase Amount between the Indianapolis Metropolitan Police Department and Word Systems, Inc.

WHEREAS, Section 281-223 of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Marion County Information Technology Board (“IT Board”) to approve any information technology contracts funded by the City-County prior to contract execution; and WHEREAS, on July 26, 2016, the IT Board approved Resolution 16-33, which requires IT Board approval of any information technology contracts greater than or equal to One Hundred Thousand Dollars and Zero Cents ($100,000.00) and authorizes the Chief Information Officer to approve information technology contracts less than One Hundred Thousand Dollars and Zero Cents ($100,000.00) without IT Board approval; and WHEREAS, the Indianapolis Metropolitan Police Department (“IMPD”) entered into an agreement with Word Systems, Inc. (“Word Systems”) in December, 2017, for the iRecord recording system, software and accessories; and WHEREAS, IMPD seeks approval from the IT Board to amend its agreement with Word Systems for an additional Thirty-Eight Thousand, Eight Hundred Thirty Dollars and Forty Cents ($ 38,830.40); for a revised total not to exceed amount of Two Hundred Thirty-Eight Thousand, Eight Hundred Thirty Dollars and Forty Cents ($238,830.40) through December 14, 2023; and WHEREAS, the Information Services Agency (“ISA”) recommends approval of the amended agreement with Word Systems. NOW THEREFORE BE IT RESOLVED, the IT Board authorizes IMPD, subject to the ISA’s Chief Information Officer approval, to amend its agreement with Word Systems for the iRecord recording system, software and accessories, for an additional Thirty-Eight Thousand, Eight Hundred Thirty Dollars and Forty Cents ($ 38,830.40); for a revised total not to exceed amount of Two Hundred Thirty-Eight Thousand, Eight Hundred Thirty Dollars and Forty Cents ($238,830.40) through, December 14, 2023. _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board September 25, 2018

Page 18: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-30

INFORMATION TECHNOLOGY BOARD

Resolution to Increase Amount between Metropolitan Planning Organization and The Corradino Group

WHEREAS, Section 281-223 of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Marion County Information Technology Board (“IT Board”) to approve any information technology contracts funded by the City-County prior to contract execution; and WHEREAS, on July 26, 2016, the IT Board approved Resolution 16-33, which requires IT Board approval of any information technology contracts greater than or equal to One Hundred Thousand Dollars and Zero Cents ($100,000.00) and authorizes the Chief Information Officer to approve information technology contracts less than One Hundred Thousand Dollars and Zero Cents ($100,000.00) without IT Board approval; and WHEREAS, the Indianapolis Metropolitan Planning Organization (“MPO”) entered into an agreement with The Corradino Group (“Corradino”) in December 2017, to obtain and process crash record data from the ARIES system; and WHEREAS, the MPO seeks approval from the IT Board to amend its agreement with Corradino for an additional Fifty Thousand, Seven Hundred Two Dollars and Seventy-Three Cents ($50,702.73); for a revised total not to exceed amount of Two Hundred Seventy-Nine Thousand, Seven Hundred Twenty-Eight Dollars and Forty-Three Cents ($279,728.43) through December 31, 2019; and WHEREAS, the Information Services Agency recommends approval of the amended agreement with Corradino. NOW THEREFORE BE IT RESOLVED, the IT Board authorizes the MPO, subject to ISA’s Chief Information Officer approval, to amend its agreement with Corradino to obtain and process crash record data from the ARIES system for an additional Fifty Thousand, Seven Hundred Two Dollars and Seventy-Three Cents ($50,702.73); for a revised total not to exceed amount of Two Hundred Seventy-Nine Thousand, Seven Hundred Twenty-Eight Dollars and Forty-Three Cents ($279,728.43) through December 31, 2019. _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board September 25, 2018

Page 19: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-31

INFORMATION TECHNOLOGY BOARD

Resolution to Increase Amount between Marion County Election Board and Election Systems & Software, LLC

WHEREAS, Section 281-223 of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Marion County Information Technology Board (“IT Board”) to approve any information technology contracts funded by the City-County prior to contract execution; and WHEREAS, on July 26, 2016, the IT Board approved Resolution 16-33, which requires IT Board approval of any information technology contracts greater than or equal to One Hundred Thousand Dollars and Zero Cents ($100,000.00) and authorizes the Chief Information Officer to approve information technology contracts less than One Hundred Thousand Dollars and Zero Cents ($100,000.00) without IT Board approval; and WHEREAS, the Marion County Election Board (“MCEB”) entered into an agreement with Election Systems & Software, LLC (“ES&S”) in December 2015, to obtain voting machines, related hardware and software, election support services, and maintenance and support; and WHEREAS, the MCEB seeks approval from the IT Board to amend its agreement with ES&S for an additional Four Million, Seven Hundred Twenty-Seven Thousand, Six Hundred Seventy-Five Dollars and Zero Cents ($4,727,675.00); for a revised total not to exceed amount of Eleven Million, Three Hundred Fifty-Two Thousand, Seventy-Seven Dollars and Thirty-Seven Cents ($11,352,077.37) through January 15, 2022; and WHEREAS, the Information Services Agency recommends approval of the amended agreement with ES&S. NOW THEREFORE BE IT RESOLVED, the IT Board authorizes the MCEB, subject to ISA’s Chief Information Officer approval, to amend its agreement with ES&S to obtain voting machines, related hardware and software, election support services, and maintenance and support for an additional Four Million, Seven Hundred Twenty-Seven Thousand, Six Hundred Seventy-Five Dollars and Zero Cents ($4,727,675.00); for a revised total not to exceed amount of Eleven Million, Three Hundred Fifty-Two Thousand, Seventy-Seven Dollars and Thirty-Seven Cents ($11,352,077.37) through January 15, 2022. _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board September 25, 2018

Page 20: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-32

INFORMATION TECHNOLOGY BOARD

Resolution to Approve Agreement between the Marion County Election Board and KnowInk, LLC.

WHEREAS, Section 281-223 of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Marion County Information Technology Board (“IT Board”) to approve any information technology contracts funded by the City-County prior to contract execution; and WHEREAS, on July 26, 2016, the IT Board approved Resolution 16-33, which requires IT Board approval of any information technology contracts greater than or equal to One Hundred Thousand Dollars and Zero Cents ($100,000.00) and authorizes the Chief Information Officer to approve information technology contracts less than One Hundred Thousand Dollars and Zero Cents ($100,000.00) without IT Board approval; and WHEREAS, the Marion County Election Board (“MCEB”) seeks approval from the IT Board to enter into an agreement with KnowInk, LLC (“KnowInk”) for hardware and software related to election poll books, training, maintenance and support, and election support for a total amount not to exceed of One Million Dollars and Zero Cents ($1,000,000.00) for a five-year term; and WHEREAS, the Information Services Agency (“ISA”) recommends approval of the agreement with KnowInk. NOW THEREFORE BE IT RESOLVED, the IT Board authorizes MCEB, subject to ISA’s Chief Information Officer approval, to enter into an agreement with KnowInk for hardware and software related to election poll books, training, maintenance and support, and election support for a total amount not to exceed of One Million Dollars and Zero Cents ($1,000,000.00) for a five-year term. _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board September 25, 2018

Page 21: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-33

INFORMATION TECHNOLOGY BOARD

Resolution to Authorize Additional Expenditure with GovQA, Inc.

WHEREAS, Section 281-212(a)(3) of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Information Technology Board (“IT Board”) to review, approve and administer major information technology contracts; and WHEREAS, the Information Services Agency (“ISA”) currently contracts with GovQA, Inc. (“GovQA”) for software that provides a public records request portal and management tool; and WHEREAS, ISA has reviewed the business need for the continued use of GovQA; and WHEREAS, ISA requests approval from the IT Board to spend an additional amount not to exceed Eighty-One Thousand, Four Hundred and Eighty Dollars and Zero Cents ($81,480.00) for a revised total amount not to exceed Two Hundred Sixty-Two Thousand, Five Hundred Fifty-Four Dollars and Zero Cents ($262,554.00) for another one-year term. NOW THEREFORE BE IT RESOLVED, the IT Board authorizes the Chief Information Officer to execute all reasonable and necessary documents on behalf of ISA with GovQA in amount not to exceed Eighty-One Thousand, Four Hundred and Eighty Dollars and Zero Cents ($81,480.00) for a revised total amount not to exceed Two Hundred Sixty-Two Thousand, Five Hundred Fifty-Four Dollars and Zero Cents ($262,554.00) for another one-year term. _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board

September 25, 2018

Page 22: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-34

INFORMATION TECHNOLOGY BOARD

Resolution to Authorize Additional Expenditure with Taft Stettinius & Hollister LLP

WHEREAS, Section 281-212(a)(3) of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Information Technology Board (“IT Board”) to review, approve and administer major information technology contracts; and WHEREAS, the Information Services Agency (“ISA”) currently contracts with Taft Stettinius & Hollister LLP. (“Taft”) for information technology legal services; and WHEREAS, ISA has reviewed the business need for the continued use of Taft; and WHEREAS, ISA requests approval from the IT Board to spend an additional amount not to exceed One Hundred Thousand Dollars and Zero Cents ($100,000.00) for a revised total amount not to exceed Two Hundred Fifty Thousand Dollars and Zero Cents ($250,000.00) for another two-year term. NOW THEREFORE BE IT RESOLVED, the IT Board authorizes the Chief Information Officer to execute all reasonable and necessary documents on behalf of ISA with Taft in amount not to exceed One Hundred Thousand Dollars and Zero Cents ($100,000.00) for a revised total amount not to exceed Two Hundred Fifty Thousand Dollars and Zero Cents ($250,000.00) for another two-year term. _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board

September 25, 2018

Page 23: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-35

INFORMATION TECHNOLOGY BOARD

Resolution to Approve Additional Expenditure with Cincinnati Bell Technology Solutions, Inc for Avaya Maintenance and Support

WHEREAS, Section 281-212(a)(3) of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Information Technology Board (“IT Board”) to review, approve and administer major information technology contracts; and WHEREAS, the Information Services Agency (“ISA”) currently contracts with Cincinnati Bell Technology Solutions, Inc. (“CBTS”) for maintenance and support of the Avaya system; and WHEREAS, ISA has reviewed the business need for the continued maintenance and support of the Avaya system; and WHEREAS, ISA recommends the approval from the IT Board to spend an additional amount not to exceed Two Hundred Thousand, Two Dollars and Thirty-Eight Cents ($200,002.38); for a revised total amount not to exceed Three Hundred Ninety-Nine Thousand, One Hundred Ninety-Seven Dollars and Ninety-Six Cents ($399,197.96). NOW THEREFORE BE IT RESOLVED, the IT Board authorizes the Chief Information Officer to execute all reasonable and necessary documents on behalf of ISA with CBTS for Avaya maintenance and support in an amount not to exceed Two Hundred Thousand, Two Dollars and Thirty-Eight Cents ($200,002.38); for a revised total amount not to exceed Three Hundred Ninety-Nine Thousand, One Hundred Ninety-Seven Dollars and Ninety-Six Cents ($399,197.96). _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board September 25, 2018

Page 24: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-36

INFORMATION TECHNOLOGY BOARD

Resolution to Approve Expenditure with Fiber Optic Companies

WHEREAS, Section 281-212(a)(3) of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Information Technology Board (“IT Board”) to review, approve and administer major information technology contracts; and WHEREAS, the Information Services Agency (“ISA”) recommends contracting with various, yet-to-be-determined vendors, for fiber optic networking and related services as required for the Data Center Modernization effort in an amount not to exceed Nine Hundred Twenty-Three Thousand, One Hundred Dollars and Zero Cents ($923,100.00). NOW THEREFORE BE IT RESOLVED, the IT Board authorizes the Chief Information Officer to execute all reasonable and necessary documents on behalf of ISA with various, yet-to-be-determined vendors, for fiber optic networking and related services in an amount not to exceed Nine Hundred Twenty-Three Thousand, One Hundred Dollars and Zero Cents ($923,100.00). _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board

September 25, 2018

Page 25: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-37

INFORMATION TECHNOLOGY BOARD

Resolution to Approve Expenditure with Technical Management Companies

WHEREAS, Section 281-212(a)(3) of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Information Technology Board (“IT Board”) to review, approve and administer major information technology contracts; and WHEREAS, the Information Services Agency (“ISA”) recommends contracting with various, yet-to-be-determined vendors, for technical management resources and related services in an amount not to exceed One Hundred Fifty Thousand Dollars and Zero Cents ($150,000.00). NOW THEREFORE BE IT RESOLVED, the IT Board authorizes the Chief Information Officer to execute all reasonable and necessary documents on behalf of ISA with various, yet-to-be-determined vendors, for technical management resources and related services in an amount not to exceed One Hundred Fifty Thousand Dollars and Zero Cents ($150,000.00) _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board

September 25, 2018

Page 26: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-38

INFORMATION TECHNOLOGY BOARD

Resolution to Approve Expenditure for Network Penetration Testing

WHEREAS, Section 281-212(a)(3) of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Information Technology Board (“IT Board”) to review, approve and administer major information technology contracts; and WHEREAS, the Information Services Agency (“ISA”) recommends contracting with a yet-to-be-determined vendor, for network penetration testing and related services in an amount not to exceed One Hundred Eighty Thousand Dollars and Zero Cents ($180,000.00) for three years. NOW THEREFORE BE IT RESOLVED, the IT Board authorizes the Chief Information Officer to execute all reasonable and necessary documents on behalf of ISA with a yet-to-be-determined vendor, for network penetration testing and related services in an amount not to exceed One Hundred Eighty Thousand Dollars and Zero Cents ($180,000.00). _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board

September 25, 2018

Page 27: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

200 E. Washington Street, Suite 1922 Indianapolis, IN 46204-3327 Phone 317-327-3100

RESOLUTION 18-39

INFORMATION TECHNOLOGY BOARD

Resolution to Authorize Additional Expenditure with Motorola Solutions, Inc.

WHEREAS, Section 281-212(a)(3) of the Revised Code of the Consolidated City of Indianapolis and Marion County empowers the Information Technology Board (“IT Board”) to review, approve and administer major information technology contracts; and WHEREAS, the Information Services Agency (“ISA”) currently contracts with Motorola Solutions, Inc. (“Motorola”) for video management, network assessment, and related services; and WHEREAS, ISA has reviewed the business need for the continued use of Motorola; and WHEREAS, ISA requests approval from the IT Board to spend an additional amount not to exceed Ninety-Three Thousand, Eight Hundred Thirty-Three Dollars and Zero Cents ($93,833.00) for a revised total amount not to exceed One Hundred Ninety-Three Thousand, Five Hundred Forty-Two Dollars and Zero Cents ($193,542.00). NOW THEREFORE BE IT RESOLVED, the IT Board authorizes the Chief Information Officer to execute all reasonable and necessary documents on behalf of ISA with Motorola in amount not to exceed Ninety-Three Thousand, Eight Hundred Thirty-Three Dollars and Zero Cents ($93,833.00) for a revised total amount not to exceed One Hundred Ninety-Three Thousand, Five Hundred Forty-Two Dollars and Zero Cents ($193,542.00). _______________________________ _______________________________ Joseph O’Connor, Chairman Claudia O. Fuentes, Secretary Information Technology Board Information Technology Board

September 25, 2018

Page 28: September 25, 2018 · Fady Qaddoura Office of Finance & Management Voting Member Jane Richardson Mayoral Appointee Voting Member Myla Eldridge Marion County Clerk Voting Member Ken

ISA CONTRACT REPORT <$100,000

2018

Date

Approved Dept. Description Vendor

Annual $

Amount

Total $

Amount

Funding

Department

or

Chargeback

MBE/

WBE Notes

01/23/18 ISA Anchorpoint Phone Billing MTS-IntegraTrak $12,485.00 $67,532.50 ISA No SW License Support

02/23/18 ISA Microsoft Premier Support Microsoft Corp $46,900.00 $46,900.00 ISA No Support

02/23/18 ISA Salesforce email marketing licenses Carahsoft Technology Corp $422.44 $68,723.19 ISA No SW License Support

02/23/18 ISA AutoDesk License Renewal DLT Solutions $20,795.69 $99,907.17 ISA No SW License Support

03/20/18 ISA Genetec upgrade and camera assessment Motorola Solutions, Inc $99,709.00 $99,709.00 ISA No SW license and services

04/12/18 ISA VaaS assessment and configuration Communication Products, Inc. $16,250.00 $16,250.00 ISA Yes services

04/30/18 ISA Datacenter assessment Data Stratefy LLC $20,900.00 $20,900.00 ISA No services

04/30/18 ISA infrastructure assessment Network Solutions, Inc. $9,900.00 $9,900.00 ISA No services

05/11/18 ISA email signatures Sigstr, Inc. $8,000.00 $8,000.00 ISA No Licenses

05/25/18 ISA kofax and filenet one-off services BerkOne $90,000.00 $90,000.00 ISA No services

07/23/18 ISA knowledge services terms Knowledge Services, Inc. $0.00 $0.00 ISA No Legal Terms

8/15/2018 ISA active data calendar Dude Solutions $4,395.00 $8,790.00 ISA No SW License Support

09/16/18 ISA polis center agreement IUPUI - Polis Center $0.00 $0.00 ISA no services

2018


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