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NORTEL NETWORKS CONFIDENTIAL PG 1 Services Envisioned with VoIP CDG Conference, Las Vegas November 4, 2004 Ashish Julka [email protected]
NORTEL NETWORKS CONFIDENTIAL PG 1
Services Envisioned with VoIPCDG Conference, Las Vegas
November 4, 2004
Ashish [email protected]
VoIP ServicesCDG 2004, Las Vegas PG 2
Today’s Challenging Environment
Always “in-touch”Enriched communications
Always “in-touch”Enriched communications
ConsumerRequirements
ConsumerRequirements
Service Provider Challenges
Service Provider Challenges
New competitionBrand erosionFinancial pressures
New competitionBrand erosionFinancial pressures
New solutions fora new environment
Drive productivityFocus on core business
Drive productivityFocus on core business
EnterpriseRequirements
EnterpriseRequirements
VoIP ServicesCDG 2004, Las Vegas PG 3
robustsimple
evolutionary
mobile
personalized
multimedia
Bring on the VoIP Apps!
Enhancement of Service Provider Value is the Key to Profitability
EmpowerUsers
EmpowerUsers
TransformNetworks
TransformNetworks
VoIP ServicesCDG 2004, Las Vegas PG 4
Consumer Narrowband Service Opportunities
Broadband
Narrowband
• Personalized Call Screening / Routing
• Network-Based Contact Management
• Network-Based Call Logging
• Unified Messaging
• Single Voice Mailbox
• Single Phone Number
“Opportunity to add value to traditional voice services – increase service and service bundle
differentiation and stickiness”
VoIP Services
VoIP ServicesCDG 2004, Las Vegas PG 5
Consumer Broadband Service Opportunities
“Opportunity to move Dial-up subscribers to Broadband”
Broadband
Narrowband
VoIP Services
Internet
MCS5200MCS5200
SIPDialog
TCAP
PRIGWPRIGW
ISSGISSGVoiceSwitch
RTPPRI
PSTN CALL
PC-Enhanced PSTN Services…PC-Enhanced PSTN Services…
• Personalized Profiles
• PC-Based Multimedia
• Video Calling
VoIP ServicesCDG 2004, Las Vegas PG 6
Allows subscribers to use their broadband service for low-cost long distance phone calls.
� Counters new entrant threat� New territory take-away� Same core platform can be
used for new multimedia services
Cable or DSL Modem
Broadband
Narrowband
VoIP Services
Consumer SIP-Based VoIP Service Opportunities
Internet
MultipleVoice over IP
Options
Use PC / Headset
Use Analog Phone with IAD
Use IP Telephone
VoIP ServicesCDG 2004, Las Vegas PG 7
Hosted VoIP and Multimedia Services for Small Enterprise
Carrier IP Network
MCS 5200
CLASS 5PSTN GW
IAD
Router / Switch / Firewall
IP TelephoneUnistim or SIP
POTS / FAX / POS
MM PC ClientMM PC Client & IP
Set
IP AccessDSL/Cable/T-1
Internet
Wireless Terminal / Remote PC/Web
Client
MAS • Opportunity for additional revenue with bundled voice, multimedia, data offer
• Differentiates hosted VoIP by delivering voice services & integrated multimedia services
– Voice – Call Management– Collaboration Tools – Personal Agent– Video– Multimedia Conferencing– Multimedia Unified Messaging
• Supports a wide variety of client options to meet service and price demands
• Enable QOS and secure communication for enterprise customers
CS 2000
OR
VoIP ServicesCDG 2004, Las Vegas PG 8
Customer Premise
Remote Offices
Airports
Corporate Intranet
Intranet Databases
E-Mail Servers
Mobility Solutions for the Virtual Enterprise
Public Off-Campus
Wireless WAN Coverage
Enterprise Corporate Campus
Wireless Campus Coverage
VoIP ServicesCDG 2004, Las Vegas PG 9
One Click from Instant Messaging to Video Calling!
Call Logging
Personal Agent
screens your incoming calls
Desktop Video Calling
Collaboration Services
“One-Click”to contacts and
services
The Keys to Your Success…Advanced Suite of Multimedia Services
VoIP ServicesCDG 2004, Las Vegas PG 10
VoIP & Multimedia Deliver High End User & Service Provider Value…
• Personalized, Interactive Multimedia Communications for Enterprises
– Integrate voice, video, and text in a single communication session
– Enhance employee productivity – Increase employee mobility
• Simplified Communications for Consumers– Manage communications vs. communications
managing you– Connect to people, not numerical addresses
• New Revenue Opportunities for Service Providers
– Add value to existing service offerings– Increase subscriber growth – Improve customer retention
VoIP ServicesCDG 2004, Las Vegas PG 11
…and Eliminates Network Boundaries
� Converge Networks with Common VoIP and Multimedia Service Solution
– Allow subscribers to use VoIP and multimedia services regardless of network access (Wireless Broadband, DSL, or Cable)
� Maintain Control of the Subscriber− Single address, voicemail box, call screening
and routing rules for all devices
� Extend Service Offerings to Other Networks
� Service Providers can brand their service over other provider’s networks
