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National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing Peer Learning Group July 27, 2017
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Page 1: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

National Center on Early Childhood Quality Assurance 1

Session 5. Licensing Data and Technology

Efficient and Effective Monitoring in Licensing Peer Learning GroupJuly 27, 2017

Page 2: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Welcome!

National Center on Early Childhood Quality Assurance 2

Page 3: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Introductions

Tara Orlowski, PresidentNational Association for Regulatory Administration (NARA)

National Center on Early Childhood Quality Assurance 3

Kelly Maxwell, Co-Director for Early Childhood Research,Child Trends

Zelda Boyd, Technical Assistance SpecialistNational Center on Early Childhood Quality Assurance

Page 4: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

State Introductions

Alabama

Delaware

District of Columbia

Indiana

Iowa

Pennsylvania

New Jersey

Rhode Island

Texas

West Virginia

National Center on Early Childhood Quality Assurance 4

Page 5: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Efficient and Effective Monitoring in Licensing

Caseloads and workload analyses – March 30 Development of core rules – April 27 Use of core rules – May 31 Quality assurance – June 15 Technology and data – July 27

http://qrisnetwork.org/lt/2017-efficient-and-effective-monitoring-licensing-peer-learning-group/overview

National Center on Early Childhood Quality Assurance 5

Page 6: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Format

Brief overview

Guest speakers and discussion Oklahoma

National Center on Early Childhood Quality Assurance 6

Page 7: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Collecting and Using Licensing Data

Collecting data What? How?

Using data Why? How?

National Center on Early Childhood Quality Assurance 7

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The “What” of Collecting Data

States/territories collect a wide array of licensing data Examples: information about licensed facilities,

compliance with licensing regulations, enforcement actions

Impact of Child Care and Development Fund Regulations on licensing data Examples: aggregate number of deaths and

serious injuries in child care settings; data needed to populate ChildCare.gov

National Center on Early Childhood Quality Assurance 8

Child Care and Development Fund, 45 C.F.R. § 98 (2016)

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Examples of Required Licensing Data Elements

National Center on Early Childhood Quality Assurance

Data Element

Collected in State System? Definition Source

Shared In

Inspection date

Date of the child care provider's most recent health, safety and fire inspection meeting the requirements of §98.42(b)(2)

Required per section 98.71(a)(20) of the CCDF final rule ACF-801

Corrective action taken by the State and child care program

Corrective action by the State, in response to the licensing violation.

Required per section 98.33(a)(4)(ii) of the CCDF final rule

State website

Age groups program licensed to serve

Indicator of the age group(s) for which the program is legally able to provide care.

March 2017 Data Dictionary for ChildCare.gov (required)

9

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The “How” of Collecting Data

Varies widely across states and territories Paper & pencil Use of technology

• Mobile phones, iPads, laptops• Web-based• Vendors

Regardless of the “how,” need to ensure that data are collected well

National Center on Early Childhood Quality Assurance 10

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Polling Question #1

Have you recently added a new data element to your licensing data system? a. Yesb. No, but we plan toc. Nod. Not sure

National Center on Early Childhood Quality Assurance 11

Page 12: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Polling Question #2

How difficult is it to add a new data element in your system? a. Very difficultb. Somewhat difficultc. Easyd. Not suree. We can’t add a new data element

National Center on Early Childhood Quality Assurance 12

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Polling Question #3

How well do the IT/data staff work with program staff? a. Not very wellb. OKc. Have a good relationshipd. Not suree. Do not have IT/data staff

National Center on Early Childhood Quality Assurance 13

Page 14: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Polling Question #4

What technologies are you using to support data collection?a. Web-based data entryb. Use of laptops to enter data in the fieldc. Mobile app for smart phonesd. Not suree. Not using technology

National Center on Early Childhood Quality Assurance 14

Page 15: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Polling Question #5

How satisfied are you with the technology?a. Not very satisfiedb. Satisfied; they’re OKc. Very satisfiedd. Not using technology

National Center on Early Childhood Quality Assurance 15

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Polling Question #6

Are you confident that the data collected are of high quality?a.Unsure whether data are of high quality b.No, but we’re working on itc. Yes, we’re confident in the data’s quality

National Center on Early Childhood Quality Assurance 16

Page 17: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Issues with Licensing Data

Common Challenges Adding or changing a

variable Generating new reports Linking to other data

systems

Possible Strategies Data governance

structure Consistent

documentation of data Promoting data linking

National Center on Early Childhood Quality Assurance 17

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Uses of Licensing Data

1. Evaluate practices2. Support efforts for continuous quality improvement

3. Coordinate with other agencies or programs4. Address questions about the early care and

education system

5. Meet federal or state reporting requirements

National Center on Early Childhood Quality Assurance 18

Page 19: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Polling Question #7

How do you use the licensing data?a. Evaluate our own agency’s practicesb. Help improve qualityc. Share with other agenciesd. Othere. Not sure

National Center on Early Childhood Quality Assurance 19

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Question for Discussion

What questions would you like to be able to answer with your licensing data?

National Center on Early Childhood Quality Assurance 20

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Final Comments or Questions

Anything else you’d like to say or ask?

National Center on Early Childhood Quality Assurance 21

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IntroductionsJennifer Towell, Program Process AdministratorChild Care ServicesOklahoma Department of Human Services

Kristi Simpson, Program AdministratorChild Care LicensingOklahoma Department of Human Services

National Center on Early Childhood Quality Assurance 22

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Oklahoma LicensingData and Technology

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Mobile Monitoring Equipment

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Sync occurs betweeneXpedite and the Child Care Monitoring,Administration and Safety System (CCMASS) and replicates for the Oklahoma Child Care Locator Public View

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Grievances

Case Summary Report

Page 34: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing
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RedesignedOur

Website

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Case Summary

Report

Page 40: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

CCS Case Load Summary

Supervisor Worker Centers Homes Total Total Staff

Avg. Centers per Staff

Avg. Homes per Staff

Avg. Combined per Staff

Ashli Williams 27 13 40Brandi Lee 25 14 39Crystal Ellett 15 23 38Delia King 32 10 42Paige Dickson 26 11 37Rebecca Waters 14 24 38

Jessica Parks 139 95 234 6 23.2 15.8 39

Broden Vacant 3 0 0 0Christine Ball 20 17 37Cynthia Clark 16 20 36Georgia Smith 28 14 42Jennifer Stover 21 15 36Marcella Williams 23 13 36Pam Watson 15 23 38

Pam Broden 123 102 225 7 17.6 14.6 32.1

Alexis Indermill 9 28 37Christopher Meyers 24 16 40Jennifer Cosgrove 24 14 38Joshua Griffin 15 24 39Mary Zimmerman 17 24 41Mindy Yoder 20 21 41Shannon Kaelin 13 24 37Stafford Vacant 2 0 0 0Stafford Vacant 3 0 0 0

Robin Stafford 122 151 273 9 13.6 16.8 30.3

Regional Program Manager

Donna Brown 384 348 732 25 15.4 13.9 29.3

Page 41: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing
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PROFESSIONAL DEVELOPMENT

Page 46: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Susie Q Teacher

Page 47: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Office of Background Investigation sends Personnel information from BIDS to CCMASS by Facility for Licensing to associate if employed.

Page 48: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Search by: – Name (3 characters needed for first &

last), – Facility ID (AKA: K8 or G#), – SSN, – DOB, or – Personnel ID (AKA: Legacy ID in CCMASS)

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Click on the request ID number to see more information.

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Person is restricted.

Has a waiver.

This person was fingerprinted for access and review: CODE: “CC/AR”

Page 51: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

If it is incomplete. The Notifications section has Comments explaining the reason(s) it is incomplete.

Determination listed as

“Restricted” then the person cannot work in

the facility without a WAIVER.

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Master Teacher Information

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Any further questions or thoughts?Presenter Contact Information:

Kristi Simpson, Licensing [email protected]

Jennifer Towell, Program Process [email protected]

405-521-3561 or 1-844-834-8314Oklahoma Child Care Services

PO BOX 25352Oklahoma City, OK 73125

Fax 405-522-2564

Page 61: Session 5. Licensing Data and Technology · National Center on Early Childhood Quality Assurance 1 Session 5. Licensing Data and Technology Efficient and Effective Monitoring in Licensing

Resources Guidance and resources about data required for ChildCare.gov, the national website

to help parents search for child care, are provided at https://childcareta.acf.hhs.gov/centers/childcaregov-project.

National Center on Early Childhood Quality Assurance (2014). Use of Technology to Enhance Licensing Administration https://childcareta.acf.hhs.gov/resource/use-technology-enhance-licensing-administration-0

Data Governance Checklist (revised 2015), by the Privacy Technical Assistance Centerhttp://ptac.ed.gov/sites/default/files/Data%20Governance%20Checklist%20%281%29.pdf

Data Governance and Stewardship (revised 2015), by the Privacy Technical Assistance Centerhttp://ptac.ed.gov/sites/default/files/Data_Governance_and_Stewardship.pdf

Best Practices in Data Governance and Management for Early Care and Education: Supporting Effective Quality Rating and Improvement Systems (2014), by Roberta Weber and Iheoma U. Irukahttps://www.acf.hhs.gov/opre/resource/best-practices-in-data-governance-and-management-for-early-care-and-education-supporting-effective-quality-rating-and

National Center on Early Childhood Quality Assurance 61

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Thank You!

National Center on Early Childhood Quality Assurance 62

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National Center on Early Childhood Quality Assurance

9300 Lee HighwayFairfax, VA 22031

Phone: 877-296-2250 Email: [email protected]

Subscribe to Updateshttp://www.occ-cmc.org/occannouncements_sign-up/

National Center on Early Childhood Quality Assurance

9300 Lee HighwayFairfax, VA 22031

Phone: 877-296-2250 Email: [email protected]

Subscribe to Updateshttp://www.occ-cmc.org/occannouncements_sign-up/


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