Date post: | 06-Aug-2015 |
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Renovation of the United Nations Building, New York, USA
− Leading Construction & Project development company
− Founded 1887 in Sweden
− 10,000 ongoing projects
− 58,000 employees
− 2014 revenues: SEK 145 billion
− A Fortune 500 company
− Member of UN Global Compact
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Skanska Corporate Presentation3
Multiple countries, units and languages
United States
Sweden
Finland
Norway
DenmarkUnited Kingdom
Poland
Slovakia
Hungary
Czech Republic
Romania
March 2015
Decentralized business and organization
Connecting Sweden and Denmark, Öresund Bridge
The intranet reflects, and has played a key role in, a fundamental transformation of the company
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− Very low Skanska awareness among employees
− Very few global networks; limited national and international cooperation
− 30 local intranets with no global synergy
Skanska some years ago
Strategy
Leverage on being a global company
Intranet
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Strategy
Leverage on being a global company
− Increased strategic focus on leveraging on the global presence, and for establishing a global brand and a “One Skanska” culture
− Launch of a global intranet OneSkanska
Skanska in 2008-2010
Intranet
OneSkanska intranet 2010
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− 1 intranet with 24 different views
− Same shape, form and navigation
− Global and local presence
− Global governance and collaboration
− Difficult launch− Starting from scratch
− Users not ready for this (at the time) modern intranet
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− Strategy for global collaboration and knowledge sharing is well established
− The intranet has developed into a key tool
− Higher demands from business and users for even better intranet and tools to be able to deliver on the strategy
Skanska today
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Strategy
Leverage on being a global company
Intranet
User maturity
Connecting Sweden and Denmark, Öresund Bridge
Rethinking Skanska’s global intranet
From Good to Great
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User studies
- 70+ interviews with users around the world (US, Poland, UK, Sweden & Finland)
- OneSkanska survey for 2,000 recipients (1,700 answers)
- Workshops with Business Unit representatives
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What did we find out?
− People are hungry for knowledge sharing
− People benchmark other Business units and countries
− OneSkanska as a connecting global system is highly appreciated
− News and stories about great projects and colleagues are most valued
− Findability should be improved by developing search and the structure
− Mix of global and local content can be confusing
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Way forward - OneSkanska Roadmap
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Local information and
tools
Skanska intranets
2008
OneSkanska intranet
2010
Restructured OneSkanska intranet 2015
OneSkanska Social
intranet2016
Global and local
information and tools
Improved findability and
usability
Encouraging knowledge sharing and
collaboration
Integrated local and global tools with
mobile access
OneSkanska Digital
workplace2017
Reviewing the navigation and structure
− Previous global navigation based on the trends and research in 2009
− Didn’t support the user needs; difficult to understand, not intuitive enough
− It was time to reshuffle!