Skuvue presentation 270515

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© Skuvue Ltd. www.skuvue.com

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SUPPLY ON DEMAND

Supplier-Direct Fulfilment

Presentation May 27, 2015


… consolidating multiple drop ship vendors for retailers.

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Supplier-Direct Fulfilment: Process

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Systems Architecture

ERP

Epicor Service Connect

Epicor Service Connect

Commercial /

Financial / Order

Management &

CRM

Product Content

Network

Manufacturers Distributors 3PL Vendors

E-commerce Marketplaces

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Manufacturers Distributors 3PL Vendors

E-commerce Marketplaces

Systems Data Flow

Workflows &

Business

Intelligence

Retailer

Integrations

Supplier

Integrations

Order Data

Payments

Workflow & Data Transformation

Product Data

Order Data

Invoicing

Workflow & Data Transformation

[Web Services,

FTP, Email]

[Web Services,

FTP, Email]

[Service Portal]

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Product Setup: Assets Library

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Order Management: Workflow

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2 Skuvue notifies Supplier of return request by

email (containing customer / order details)

3 Supplier arranges return of goods using Collection

Service via local store or Supplier’s courier uplifts

(leaving POC)

4 Upon receipt of goods, Supplier confirms return to

Skuvue

5 Skuvue confirms with Retailer complete

collections via shipped report

6 Retailer refunds customer upon confirmation of

receipt of goods from Skuvue

Skuvue

Supplier

Retailer Customer 6

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Collection

Service

/ Courier

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1 Packing Slip advises Customer to use web form

(www.retailer.co.uk/returns) to request return or

replacement of goods

Returns Management Process (scenario)

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Supplier-Direct Fulfilment: Channel Opportunities

• Use Supplier-Direct Fulfilment to control expenses, expand operational capacity

and drive incremental growth across all channels:

eCommerce, for orders placed online and fulfilled by suppliers (drop shippers), who deliver the

merchandise directly to the customers.

Direct sales of large products where retailers only carry floor models, eliminating inventory carrying

costs and reducing staffing requirements.

Retail distribution, where supplier direct fulfilment allows stores to bypass distribution centres,

directly ordering exactly what they need in a just-in-time supply model, reducing cycle time, staff

and warehouse space for very high turnaround in store inventory that literally flows through the

channel.

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Supplier-Direct Fulfilment: Why Skuvue?

• Remove financial and operational constraints of buying and managing inventory

Extend online range without up-front investment

Gauge demand before investing and maintain positive cash flow

Reduce delivery time and costs

• Maintain total control of fulfilment and suppliers with our fully managed service

Supplier on-boarding and commercial agreements with access to multiple drop ship vendors via single

integration

Automated order management system offering end-to-end visibility & exception-based management

Customer services & returns management

Financial management with consolidated invoicing and supplier payments

• Streamline product set-up process

Acquire timely, compliant, and validated product content from all suppliers

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Drop Ship Aggregation Order Management Order Management

PIM

Order Management

PIM

Managed Service

Supplier: Monthly Subscription Monthly Subscription Monthly Subscription

Retailer: Monthly Service Charge Monthly Service Charge Monthly Service Charge

+ + + £ Margin / Order £ Margin / Order % Margin / Order

Platform

Integration P P P

Software License P P P

Flexible Data Transfer Options Web Services / FTP / Email Web Services / FTP / Email Web Services / FTP / Email

Hosting P P P

Maintenance & Support P P P

Services

Supplier Management P P P

Order Management P P P

Product Information Management - P P

Financial Management - - P

Commercial Management - - P

Customer Service - - P

Returns Processing - - P

3PL POA POA POA

Business Models

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Key Contacts Business Manager

Michael Antliff

E: [email protected]

DD: 01355 270 428

Software Development Manager

Stewart Kinnon


DD: 01355 270 417

Technical Integration

Derek MacLucas

E: technical [email protected]

DD: 01355 270 412

Product Information Management

Jonathan Hodge


DD: 01355 270 409

Operations Manager

Alison Cameron


DD: 0871 900 6000

Customer Services

Gillian McLean


DD: 0871 900 6000

Financial Management

Craig Owens


DD: 01355 270 427

Dan Fletcher


DD: 01355 270 436

Escalations

Mark Antliff


DD: 01355 270 430

mailto:[email protected]









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Date post:	30-Jul-2015
Category:	Retail
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