Date post: | 07-Nov-2014 |
Category: |
Business |
Upload: | carelwassink |
View: | 1,118 times |
Download: | 7 times |
1
The NetherlandsImplementation SSP & SMS
ICAO Doc 9859 EASA Part AR + OR
2
ICAO + EASA
ICAO EASA
Member State
Service providers
….Samco
LVNLAAS
KLM
SSP
SMS
Competent Authority
= MSMS
EASP
3
objectivemeasurabletools
subjectivequalifications
Explain: Management SystemA way of doing business:•in a good or bad way•in a modern or old fashioned way•in a generating or traditional way
Management System is a toolbox containing:•written policy•documented job descriptions•documented responsibilities•adequate facilities •planning of tasks: - yearly program
- strategic program - annual report
•function to monitor compliance•etc, etc
4
Management System is a toolbox containing:•written policy•documented job descriptions•documented responsibilities•adequate facilities •planning of tasks: - yearly program
- strategic program- annual report
•function to monitor compliance•etc, etc
objectivemeasurabletools
Management System
easy to implementhell of a jobstill: easy to implementeasy to monitor Compliance oversight !
5
Management System is a toolbox containing:•written policy•documented job descriptions•documented responsibilities•adequate facilities •planning of tasks: - yearly program
- strategic program - annual report
•function to monitor compliance•etc, etc
objectivemeasurabletools
Management System
What the authorities do need:one vocabularyguidance material:
job descriptionssafety taskstraining & communication
short, clear, understandable,
do-it-yourself, on-line
Regarding:
authorities + service providers
6
1950 20001970 1990
Safety part of Management System
Personnel
• training• CRM• …..
Technology
• CAR 4b – redundancy –• technology• …..
Regulations
• Manuals• QA• …..
QMS
Traditional layers of defence
7
1950 20001970 1990
Safety part of Management System
Personnel
Technology
• CAR 4b – redundancy –• technology• …..
Regulations
• Manuals• QA• …..
QMS
Traditional layers of defencePersonnel
8
1950 20001970 1990
James Reason
Personnel
Technology
Regulations
• Manuals• QA• …..
QMS
Traditional layers of defenceTechnology
Personnel
9
1950 20001970 1990
James Reason
Personnel
Technology
Regulations
QMS
Traditional layers of defenceTechnology
Personnel
Regulation
0,05
10
1950 20001970 1990
Organizational factors
Personnel
Technology
Regulations
QMS
Traditional layers of defenceTechnology
Personnel
Regulation
0,05
Hazard identification
SMS
Organization = Management System
11
governance economy
Latent conditions Workplaceconditions
Active failures
TechnologyPersonnelRegulations Defences
Management System a toolbox:•written policy•documented job descriptions•documented responsibilities•adequate facilities •planning of tasks: - yearly program
- strategic program - annual report
•function to monitor compliance
objectivemeasurabletools
Management System
12
TechnologyPersonnelRegulations
Latent conditions Workplaceconditions
Active failures
Defences
governance economyManagement System a toolbox:•written policy•documented job descriptions•documented responsibilities•adequate facilities •planning of tasks: - yearly program
- strategic program - annual report
•function to monitor compliance
objectivemeasurabletools
Management System
Latent conditionsWorkplaceconditions
Active failures
Defences
improvement
investigate / audit / identify
13
Data explosionHuge numbers of:incidentsnon-conformities andhazards
close to chaoshow to find trends?are service providers equal?relation service provider / authority?
14
Safety Indicators
(Actual) Level of Safety
Acceptable Level of Safety(target)
2011
ALoSSafety Indicator
Safety performance measurement
Performance oversight !
What the authorities do need:guidance material:
examples of indicatorsexamples of performance measurement
Are the objectives of member state and service provider linked?
Are the objectives of service providers approved or accepted?
15
ICAO USOAPUniversal Safety Oversight Audit Programme
Logical consequence of Safety Management is that ICAOs USOAP will also shift from compliance oversight to performance oversight.
What member states need to know:
What part of compliance oversight is left?Will the national objectives of member states be acceptable for the new USOAP?Will ICAO dictate objectives for the new USOAP?
16
Thank you for your attention.
What part of USOAP compliance oversight is left?Will the national objectives of member states be acceptable for the new USAOP?Will ICAO dictate objectives for the new USAOP?
Are the objectives of member state and service provider linked?Are the objectives of service providers approved or accepted?
What the authorities do need:
examples of indicatorsexamples of performance measurement
one vocabularyguidance material:
job descriptionssafety taskstraining & communication
Recap