“The perspective of Social Business”

Dr. René M. Jansen @wijvanwinkwaves

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Economies of scale?

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Organise for predictability

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Picture: Wikipedia / fir0002 | flagstaffotos.com.auPicture: Wikipedia / mannat sharma / http://img.radiobras.gov.br

A managers dream? Professional Reality?

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Organisation form: Thy StigmergyConnected, annotate what you’re doing, share successes,

freedom to explore

6 Bron illustraties: Dachis Group en spraakzaam.com

Which suits best with social business?

change hierarchy and processes

Coördinatie door standaardisatie van processen, uitkomsten of competenties

Coördinatie door onderlinge afstemming en continue verbondenheid

change connecting conversation layer

change people

A changing view on ‘change’

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The perspective of ‘het nieuwe organiseren’How work, learning, organising and social business software

are entangled to enable learning and agile organising

Charles Darwin

It is not the strongest of the species that survives, nor the most intelligent that survives.

It is the one that is most adaptable to change.“ ”

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1. Traceable work

the new email, the new team meetingonline social collaboration - annotate - dare to share

Yes! We scored the 500.000th customer today!

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2. Collaboration as social mechanism

Status, symbolics, trust, context, sense making, conversation, stories“a social business platform = what people actually do with it”

Picture: Microsoft.com Picture: Dreamstime

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3. Lead via social identity and communal ambitions

Connect vision and daily work - No micro-management

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Why social collaboration? According to McKinsey: E#iciëncy and productivity

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Why social collaboration? Engaged employees, learning & knowledge retention, agility

Bron: https://wijvan.winkwaves.com/thoughts/34666

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Many/strict rules: Value in informing: New employees, being informedCoördination culture:

Mutual alignment: Connectedness and agility

Autoritaire leader: Significant less valueHierarchical culture:

Freedom to speak up: Satisfaction, e#iciency, agility

Distance/#hnw: E#iciency, connectedness and knowledge retention (trail!)Geographic:

Outcomes differ dependent on characteristics organisation

Pictures: Open street map; Wikipedia / mannat sharma / http://img.radiobras.gov.br fir0002 | flagstaffotos.com.au

More to read...• McKinsey: Unlocking value and productivity through

social technologies • http://www.mckinsey.com/insights/high_tech_telecoms_internet/the_social_economy

• Winkwaves Praktijkonderzoek Sociaal Intranet

• https://wijvan.winkwaves.com/thoughts/34666

• Lenig Organiseren: • http://intranetmagazine.nl/articles/363

• http://nl.wikipedia.org/wiki/Stigmergie

• Het stoplichten syndroom:• https://wijvan.winkwaves.com/thoughts/34255

14 Picture: Ikea

Coffee, tea or bubbles?

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linkedin.com/company/winkwavesinfo@winkwaves.com@wijvanwinkwaves