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The Social Media Food Chain
Kevin Lawver | Refresh SavannahMay 19, 2009
http://uplaya.com
Tuesday, May 19, 2009
The Intro Slide
• Hi, I’m Kevin Lawver: giant nerd
• I’ve built social sites big (26 million) and small (15k), some of them even won an award or two
• I’ve been building web stuff for over a decade, speaking about best practices in building it for six.
Tuesday, May 19, 2009
Socialadjective: Pertaining to, devoted to, or characterized by
friendly companionship or relations
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Mediathe means of communication, as radio and television, newspapers, and magazines, that reach or influence people widely
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All Media is Social
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The web just makes it easier to share our
social objects and gather feedback.
Tuesday, May 19, 2009
Social Objects
• Every social network contains primary “social objects”: the thing that powers socialization (drives comments, ratings, links, etc)
• Every social object is created by an Author and used or acted on by Users
• We’ll talk more about these later, but they are the plankton of the food chain.
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Types of Social Networks
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Meat Markets
• They rely on their ability to represent human relationships
• They’re all about getting your data and presenting it back to you
• They sometimes have a hard time giving you anything to do once they have all your data.
• Examples: Facebook, MySpace
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Meat Market’s Primary Social Object?
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You!
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Aspirational
• They’re built around art of some kind
• Powered by Authors creating more of whatever the prized social object is.
• The best inspire people to refine their craft and participation fuels a virtuous circle of activity
• Example: Flickr
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But what’s this ‘food chain’ thing?
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The Social Media Food Chain
• Platforms and their Creators
• Authors
• Users
• Symbiotes
• Archipelagos
• Parasites and Predators
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Platforms & Creators
• Social Platforms invite participation and dialogue
• There are as many different types as their are types of people, but they almost all fall into Meat Markets or Aspirational
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Platforms & Creators
• Platforms influence how people interact with each other
• We usually have no idea how people will use the platform
• The best respond and build features that support how the community uses it, they don’t force users to change behavior
Tuesday, May 19, 2009
Authors
• In Aspirational Communities, they provide the objects for curation. In Meat Markets, they are the most talked about, most engaged users.
• They are the most vocal when things go wrong.
• You have to cater to them or you have nothing to build around!
Tuesday, May 19, 2009
Users
• They may not take the pictures, but they post the comments, tags and traffic that support the site.
• They’re your secondary audience - you have to make it easy for them to begin to participate.
• Ease them from passive participation to active.
Tuesday, May 19, 2009
Symbiotes
• They add value to the platform by extending its capabilities
• They provide services on top of the basic service - making the platform better without changing it.
• Examples: Tweetie, Flickr Export, TweetDeck
Tuesday, May 19, 2009
Archipelagos
• Outposts for otherwise non-social entities.
• They may not be social by themselves, but may serve as aggregators or the voice of a single entity meant to guide the discussion in the social media world.
• Example: Blogs, Facebook Pages, LinkedIn Groups, Tumblr
Tuesday, May 19, 2009
Parasites & Predators
• They add no value to the platform, authors or users, just add noise and confusion
• Usually just looking to broadcast, not join in the conversation
• Come in without understanding the community culture or norms
• They usually end up talking to themselves, selling nothing to no one.
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This is a lot of fancy talk, Mr. Food Chain
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But where do I fit in?
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Well, let’s look at where you can start if you’re not here yet.
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First, you need to decide where home is.
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What’s Home?
• A place where you’re comfortable
• Where you can talk freely about your passions
• Where you can make the most difference
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Start Small
• Get a blog.
• Write about what you know.
• Build karma by giving freely of something that’s of value: advice, art, knowledge
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Benefits of Blogging
• It’s yours, so you get to decide on the voice, culture and content
• There are no pre-defined rules
• It’s a good way to dip your toes in and slowly build an audience
• You can always augment it with other social pieces later
Tuesday, May 19, 2009
Twitter: The Web’s Dinner Party
• Join as a human being with a face, not a thing with a logo
• Follow people you know or want to know
• Don’t just broadcast. Think of twitter as a dinner party: encourage interesting conversation
• Don’t be too noisy
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• The meat market to end all meat markets
• Join, find groups that interest you
• Lurk for a while and figure out the culture before diving in
• Start a Facebook Page for your product and encourage feedback and conversation
• http://www.facebook.com/advertising
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General Rules
• Be human
• Participate, don’t preach. People have highly developed BS detectors
• If you wouldn’t say it with your mom in the room, don’t say it online - it will come back to bite you
• Have fun!
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Read More!
• The Whuffie Factor by Tara Hunt
• Here Comes Everybody! by Clay Shirky
• The Cluetrain Manifesto by a bunch of people (also at http://cluetrain.com/book)
• Creating Passionate Users: http://headrush.typepad.com/
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Questions?
• I covered a lot very quickly
• Any questions about:
• social objects?
• virtuous circle?
• anything else?
• This could just be the beginning of the discussion
Tuesday, May 19, 2009