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Social Media for Non Profits

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The latest information, statistics, trends, case studies and 5 rules of social media for non profits (and everyone else!).
41
Social Media for Non Profits
Transcript
Page 1: Social Media for Non Profits

Social Mediafor Non Profits

Social Media is people using tools (like blogs amp video) and sites (like Facebook

amp Twitter) to share content and have conversations online

What is Social Media

Key Social

Platforms

Blogging

PhotoSharing

VideoSharing

Podcasts

MessageBoards Chat

Rooms

SocialNetworking

Widgets

RSS

MicroBlogging

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

amp amp amp

In 2005 8 of all adults online had a profile on a social network site Today 35 do

Why should we care

Source Pew Internet amp American Life Report (January 2009)

In December 2008 76 million people visited MySpace - a 10 increase from the previous year

50 of adults online have a profile on MySpace

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009) Unless otherwise noted stats are for the United States

In December 2008 545 million people visited Facebook - a 57 increase from the previous year

22 of adults online have a profile on Facebook

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009)

In August 2008 237 million people visited YouTube

Every minute 13 hours of video are uploaded to YouTube

1 out of 3 videos viewed online is on YouTube

Source ComScore Inc (August 2008)

64 million people worldwide use the photo sharing site Flickr

More than 3 billion images are posted on Flickr

Each day 25 to 3 million new photos are uploaded

Sources ComScore Inc (December 2008)Wikipedia

In December 2008 45 million people visited Twitter - a 753 increase from the previous year

70 of twitter users joined in lsquo08

5-10 thousand new accounts are created dailySources Compete (December 2008) Hubspot State of the Twittersphere (December 2008)

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 2: Social Media for Non Profits

Social Media is people using tools (like blogs amp video) and sites (like Facebook

amp Twitter) to share content and have conversations online

What is Social Media

Key Social

Platforms

Blogging

PhotoSharing

VideoSharing

Podcasts

MessageBoards Chat

Rooms

SocialNetworking

Widgets

RSS

MicroBlogging

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

amp amp amp

In 2005 8 of all adults online had a profile on a social network site Today 35 do

Why should we care

Source Pew Internet amp American Life Report (January 2009)

In December 2008 76 million people visited MySpace - a 10 increase from the previous year

50 of adults online have a profile on MySpace

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009) Unless otherwise noted stats are for the United States

In December 2008 545 million people visited Facebook - a 57 increase from the previous year

22 of adults online have a profile on Facebook

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009)

In August 2008 237 million people visited YouTube

Every minute 13 hours of video are uploaded to YouTube

1 out of 3 videos viewed online is on YouTube

Source ComScore Inc (August 2008)

64 million people worldwide use the photo sharing site Flickr

More than 3 billion images are posted on Flickr

Each day 25 to 3 million new photos are uploaded

Sources ComScore Inc (December 2008)Wikipedia

In December 2008 45 million people visited Twitter - a 753 increase from the previous year

70 of twitter users joined in lsquo08

5-10 thousand new accounts are created dailySources Compete (December 2008) Hubspot State of the Twittersphere (December 2008)

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 3: Social Media for Non Profits

Key Social

Platforms

Blogging

PhotoSharing

VideoSharing

Podcasts

MessageBoards Chat

Rooms

SocialNetworking

Widgets

RSS

MicroBlogging

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

amp amp amp

In 2005 8 of all adults online had a profile on a social network site Today 35 do

Why should we care

Source Pew Internet amp American Life Report (January 2009)

In December 2008 76 million people visited MySpace - a 10 increase from the previous year

50 of adults online have a profile on MySpace

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009) Unless otherwise noted stats are for the United States

In December 2008 545 million people visited Facebook - a 57 increase from the previous year

22 of adults online have a profile on Facebook

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009)

In August 2008 237 million people visited YouTube

Every minute 13 hours of video are uploaded to YouTube

1 out of 3 videos viewed online is on YouTube

Source ComScore Inc (August 2008)

64 million people worldwide use the photo sharing site Flickr

More than 3 billion images are posted on Flickr

Each day 25 to 3 million new photos are uploaded

Sources ComScore Inc (December 2008)Wikipedia

In December 2008 45 million people visited Twitter - a 753 increase from the previous year

70 of twitter users joined in lsquo08

5-10 thousand new accounts are created dailySources Compete (December 2008) Hubspot State of the Twittersphere (December 2008)

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 4: Social Media for Non Profits

amp amp amp

In 2005 8 of all adults online had a profile on a social network site Today 35 do

Why should we care

Source Pew Internet amp American Life Report (January 2009)

In December 2008 76 million people visited MySpace - a 10 increase from the previous year

50 of adults online have a profile on MySpace

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009) Unless otherwise noted stats are for the United States

In December 2008 545 million people visited Facebook - a 57 increase from the previous year

22 of adults online have a profile on Facebook

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009)

In August 2008 237 million people visited YouTube

Every minute 13 hours of video are uploaded to YouTube

1 out of 3 videos viewed online is on YouTube

Source ComScore Inc (August 2008)

64 million people worldwide use the photo sharing site Flickr

More than 3 billion images are posted on Flickr

Each day 25 to 3 million new photos are uploaded

Sources ComScore Inc (December 2008)Wikipedia

In December 2008 45 million people visited Twitter - a 753 increase from the previous year

70 of twitter users joined in lsquo08

5-10 thousand new accounts are created dailySources Compete (December 2008) Hubspot State of the Twittersphere (December 2008)

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 5: Social Media for Non Profits

In 2005 8 of all adults online had a profile on a social network site Today 35 do

Why should we care

Source Pew Internet amp American Life Report (January 2009)

In December 2008 76 million people visited MySpace - a 10 increase from the previous year

50 of adults online have a profile on MySpace

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009) Unless otherwise noted stats are for the United States

In December 2008 545 million people visited Facebook - a 57 increase from the previous year

22 of adults online have a profile on Facebook

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009)

In August 2008 237 million people visited YouTube

Every minute 13 hours of video are uploaded to YouTube

1 out of 3 videos viewed online is on YouTube

Source ComScore Inc (August 2008)

64 million people worldwide use the photo sharing site Flickr

More than 3 billion images are posted on Flickr

Each day 25 to 3 million new photos are uploaded

Sources ComScore Inc (December 2008)Wikipedia

In December 2008 45 million people visited Twitter - a 753 increase from the previous year

70 of twitter users joined in lsquo08

5-10 thousand new accounts are created dailySources Compete (December 2008) Hubspot State of the Twittersphere (December 2008)

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 6: Social Media for Non Profits

In December 2008 76 million people visited MySpace - a 10 increase from the previous year

50 of adults online have a profile on MySpace

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009) Unless otherwise noted stats are for the United States

In December 2008 545 million people visited Facebook - a 57 increase from the previous year

22 of adults online have a profile on Facebook

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009)

In August 2008 237 million people visited YouTube

Every minute 13 hours of video are uploaded to YouTube

1 out of 3 videos viewed online is on YouTube

Source ComScore Inc (August 2008)

64 million people worldwide use the photo sharing site Flickr

More than 3 billion images are posted on Flickr

Each day 25 to 3 million new photos are uploaded

Sources ComScore Inc (December 2008)Wikipedia

In December 2008 45 million people visited Twitter - a 753 increase from the previous year

70 of twitter users joined in lsquo08

5-10 thousand new accounts are created dailySources Compete (December 2008) Hubspot State of the Twittersphere (December 2008)

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 7: Social Media for Non Profits

In December 2008 545 million people visited Facebook - a 57 increase from the previous year

22 of adults online have a profile on Facebook

Sources ComScore Inc (December 2008)Pew Internet amp American Life Report (January 2009)

In August 2008 237 million people visited YouTube

Every minute 13 hours of video are uploaded to YouTube

1 out of 3 videos viewed online is on YouTube

Source ComScore Inc (August 2008)

64 million people worldwide use the photo sharing site Flickr

More than 3 billion images are posted on Flickr

Each day 25 to 3 million new photos are uploaded

Sources ComScore Inc (December 2008)Wikipedia

In December 2008 45 million people visited Twitter - a 753 increase from the previous year

70 of twitter users joined in lsquo08

5-10 thousand new accounts are created dailySources Compete (December 2008) Hubspot State of the Twittersphere (December 2008)

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 8: Social Media for Non Profits

In August 2008 237 million people visited YouTube

Every minute 13 hours of video are uploaded to YouTube

1 out of 3 videos viewed online is on YouTube

Source ComScore Inc (August 2008)

64 million people worldwide use the photo sharing site Flickr

More than 3 billion images are posted on Flickr

Each day 25 to 3 million new photos are uploaded

Sources ComScore Inc (December 2008)Wikipedia

In December 2008 45 million people visited Twitter - a 753 increase from the previous year

70 of twitter users joined in lsquo08

5-10 thousand new accounts are created dailySources Compete (December 2008) Hubspot State of the Twittersphere (December 2008)

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 9: Social Media for Non Profits

64 million people worldwide use the photo sharing site Flickr

More than 3 billion images are posted on Flickr

Each day 25 to 3 million new photos are uploaded

Sources ComScore Inc (December 2008)Wikipedia

In December 2008 45 million people visited Twitter - a 753 increase from the previous year

70 of twitter users joined in lsquo08

5-10 thousand new accounts are created dailySources Compete (December 2008) Hubspot State of the Twittersphere (December 2008)

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 10: Social Media for Non Profits

In December 2008 45 million people visited Twitter - a 753 increase from the previous year

70 of twitter users joined in lsquo08

5-10 thousand new accounts are created dailySources Compete (December 2008) Hubspot State of the Twittersphere (December 2008)

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 11: Social Media for Non Profits

ldquoIf you are online you are using social mediardquoUniversal McCain Comparative Study on Social Media Trends (March 2008)

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 12: Social Media for Non Profits

73 of active online users have read a blog

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 13: Social Media for Non Profits

57 have joined a Social Network

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 14: Social Media for Non Profits

55 have uploaded photos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 15: Social Media for Non Profits

22 have uploaded videos

Source Universal McCain Comparative Study on Social Media Trends (March 2008)

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 16: Social Media for Non Profits

In 2007 total online giving in the US reached over $10 billion - a 52 increase over 2006

51 of wealthy donors prefer to give online

Source Convio The Wired Wealthy (March 2008)

Your donors are online

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 17: Social Media for Non Profits

52 of these ldquowired wealthyrdquo donors use YouTube

14 use MySpace 12 use Flickr 9 use Facebook

Source Convio The Wired Wealthy (March 2008)

and they use Social Media

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 18: Social Media for Non Profits

Social Media + Non ProfitsMaking the connection

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 19: Social Media for Non Profits

Non profits on MySpace

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 20: Social Media for Non Profits

Non profits on Facebook

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 21: Social Media for Non Profits

Non profits on YouTube

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 22: Social Media for Non Profits

Non profits on Flickr

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 23: Social Media for Non Profits

Non profits on Twitter

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 24: Social Media for Non Profits

Non profits on Changeorg

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 25: Social Media for Non Profits

51 of social network users have 2 or more online profiles

Savvy non profits are on more than one Social Media site

Source Pew Internet amp American Life Report (January 2009)

Notice a trend

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 26: Social Media for Non Profits

ldquoThe real value of social media is that it exponentially leverages word-of-mouthrdquoJohn Haydon marketing consultant

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 27: Social Media for Non Profits

Epic Change used Twitter to raise over $11000 in just 48 hours to help build a classroom in Tanzania

Source Tweetsgivingorg

Twitter Success Story

Over 98 of donors had never before donated to Epic Change

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 28: Social Media for Non Profits

- Clear achievable but audacious goal

- Short deadline gave sense of urgency

- Easy to understand easy to give

- Fun positive focus

- Leveraged existing networks

- Recognized top donors

Why it worked

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 29: Social Media for Non Profits

The ldquoDollars for Darfurrdquo Group on Facebook has over 5000 student members and raised almost $150000 in 2007 to help stop the genocide in Sudan

Source Nonprofit 20 (November 2008)

Facebook Success Story

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 30: Social Media for Non Profits

- Harnessed the power of young people

- Used the right Social Media networks

- Easy to get involved

- Incentives for top fundraisers

Why it worked

Source savedarfurorgdollarsfordarfur

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 31: Social Media for Non Profits

Oxfam America created a photo petition campaign on Flickr to put pressure on Starbucks to give poor coffee farmers in Ethiopia a chance to earn more profits It worked

Source oxfamamericaorgwhatwedocampaignscoffeestarbucks

Flickr Success Story

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 32: Social Media for Non Profits

- Simple clear message

- Easy to get involved

- Leveraged existing supporters

- Integrated campaign across multiple Social Media sites- Frequent updates

- PR

Why it worked

Photos Oxfam America

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 33: Social Media for Non Profits

for Non Profits (and everyone else)

The 5 Rules of Social Media

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 34: Social Media for Non Profits

1 Listen Social Media is not about you Itrsquos about peoplersquos relationships with you Listen before you speak

5 Rules of Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 35: Social Media for Non Profits

2 Get involved Social Media is about conversations and building relationships It takes effort

Donrsquot just talk about yourself Ask questions engage people and link Most of all be inspiring

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 36: Social Media for Non Profits

3 Give up control You canrsquot control the conversation If you want people to spread your message you have to trust them

Listen Inspire Engage Let go

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 37: Social Media for Non Profits

4 Be honest You canrsquot spin the truth with Social Media Be open honest and authentic in everything you say and do

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 38: Social Media for Non Profits

5 Think long term Donrsquot expect immediate easily measurable results It takes time to build trust and make connections

5 Rules of Social Media for Non Profits 5 Rules of Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 39: Social Media for Non Profits

Thank you(now go out there and connect)

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 40: Social Media for Non Profits

Sources Aaron Stiner (November 6 2008) Nonprofit 20 httpaaronstinerdrbblogspotcom200811nonprofit-20-how-nonprofits-can-usehtml

ComScore Inc httpwwwcomscorecom

Convio Sea Change Strategies and Edge Research (March 24 2008) The Wired Wealthy Using the Internet to Connect with Your Middle and Major Donors httpmyconviocomelqPURLPage=104

Hubspot (December 2008) State of the Twittersphere Q4 2008 httpcdnqahubteamcomState_of_the_Twittersphere_by_HubSpot_Q4-2008pdf

Pew Internet amp American Life Project (January 14 2009) Adults and Social Networks Report httpwwwpewinternetorgPPFr272report_displayasp

Universal McCann (March 2008) Power To The People - Wave3 Study on Social Media Trends wwwuniversalmccanncomAssetswave_3_20080403093750pdf

YouTube httpwwwyoutubecomnonprofits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect

Page 41: Social Media for Non Profits

Linkedin linkedincomincherihegi

Cheri HegiCreative Director

blog primalmediacomblogTwitter twittercomprimalmedia

email infoprimalmediacomphone (603) 436-1072

Facebook facebookcompeopleCheri-Hegi750372957

copy 2008 Primal Media All rights reserved (Wersquoll share - just ask)

Connect


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