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Social media marketing

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Social Media Marketing Training at Inbound Marketing Workshop 2011
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Social Media Marketing Bandung - April 30 th , 2011
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Page 1: Social media marketing

Social Media MarketingBandung - April 30th, 2011

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AgendaThe Basic of Social Media

Brand monitoring

Facebook Groups and Facebook Pages

Twitter Experiences

Blogging for Business

Location Based Application

Take Away Tips

Success Story

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So.ci.al Me.di.aSocial media are media for social interaction, using highly accessible

and scalable communication techniques. Social media is the use of

web-based and mobile technologies to turn communication into interactive dialogue.

Wikipedia

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The

Soci

al M

edia

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“Social Media is about sociology and psychology more than technology.” –

Brian Solis

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Social Media for Business• Create connections and build relationships• Improve search engine rankings which generates website traffic,inbound links and leads• Establish you and your team as thought leaders and innovators• Manage your brand and reputation online• Grow smarter and faster than your competitors

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Audience Segments• Customers• Prospects• Employees• Committee Members• Suppliers/vendors/affiliates

Key Questions• Their goals and aspirations?• Their problems?• How do they get their answers?• How can you reach them?• What’s important to them?• What words and phrases dothey use?• What sort of images andmultimedia appeals to them?

Audience

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• Listening - using social media as “real time”research and gaining insights from listening to customers• Talking - using conversations with customers topromote products or services• Energizing - building brand stewardship; andidentifying enthusiastic customers and using them to persuade others• Supporting - making it possible for customers tohelp each other• Embracing - turning customers into a resource forinnovation

Way to use social media

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Brand MonitoringGoogle News Alerthttp://www.google.com/alerts

Search Stream on Twitter

Social Mentionhttp://socialmention.com/

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Facebook PagesPublic profile

No fans limit

Ability to add application on Facebook

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http://ow.ly/4K7ew

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Tools

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Why Blog

Branding

Customer relationGenerate sales

More?

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Identify Target Market

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Writing for your personas DOES NOT mean writing about the products and services you sell them

Write about the things they want to learn about

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Platform

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Location Based Application

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GLOCALthink global, act local

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http://places.google.com

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Take Away Tips

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Be a Connector• Connectors are the people that introduce you to others

• Most powerful in a social network

• Give without expecting to receive anything back

• Don’t just promote you, promote others and they willpromote you which is MUCH MORE powerful

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Go Where Your Audience Is Already

• Most of your audience is already online• Almost all are in big networks (e.g. Facebook)• Many are on niche focused networks as well• You would never send marketing materials untargeted

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Add ValueDo you have any materials like the following?:• Company information, brochures, web site, sales sheets Put it here: LinkedIn, Plaxo, Facebook Group Page, Blog• Photos and videos related to sales, training and products Put it here: YouTube, Viddler, Blip.TV, Facebook, Flickr, Blog• Articles, news and press releases, events, newsletters Put it here: Blog, Newsvine, Digg, Facebook, Fast PItch• Presentations for training, marketing, sales and service Put it here: Slideshare, YouTube

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Success Story

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And many more ....

If the can do that

How about you?

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Ridho Putradi S’Gara

Inbound Marketing [email protected]://www.inboundid.com


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