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Social Media Marketing for Asphalt Companies (Ohio 2013)

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Presentation at 2013 Ohio Asphalt Expo
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Social Media Marketing for Asphalt Companies 2013 Ohio Asphalt Expo T. Carter Ross, Vice President for Communications, National Asphalt Pavement Association, Lanham, Maryland
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Page 1: Social Media Marketing for Asphalt Companies (Ohio 2013)

Social Media Marketingfor Asphalt Companies

2013 Ohio Asphalt Expo

T. Carter Ross, Vice President for Communications,National Asphalt Pavement Association, Lanham, Maryland

Page 2: Social Media Marketing for Asphalt Companies (Ohio 2013)

What is Social Media?

Source: FredCavazza.net

Page 3: Social Media Marketing for Asphalt Companies (Ohio 2013)

What is Social Media?

Sources: Nielsen, State of the Media: The Social Media Report 2012comScore, 2013 U.S. Digital Future in FocusCraig Smith, Digital Marketing Ramblings

20% of all time Americans spend online is spent onsocial networking sites. On smartphones, its 30% of time spent.

The average American spends over 8 hours a month on social media

And about 5 of every 6 minutes spent on social media is spenton Facebook alone

… and those numbers are growing ...

Page 4: Social Media Marketing for Asphalt Companies (Ohio 2013)

Source: Three Ships Media,http://www.threeshipsmedia.com/social-media-and-donuts/

Page 5: Social Media Marketing for Asphalt Companies (Ohio 2013)

It’s About Connections

Social Media is many channels ... used in different ways.

Social Media is a connection … people follow you for a reason.

Social Media is a form of permission marketing …don’t disappoint those who’ve let you into their digital lives.

Page 6: Social Media Marketing for Asphalt Companies (Ohio 2013)

It’s About Networking

Page 7: Social Media Marketing for Asphalt Companies (Ohio 2013)

It’s About Communicating

Page 8: Social Media Marketing for Asphalt Companies (Ohio 2013)
Page 9: Social Media Marketing for Asphalt Companies (Ohio 2013)

Make the Case

What’s does this mean for my company?

How will I use it interact with the public?

Who is going to manage it?

How will I gauge success?

Page 10: Social Media Marketing for Asphalt Companies (Ohio 2013)

You May AlreadyBe on Facebook

Page 11: Social Media Marketing for Asphalt Companies (Ohio 2013)

You May AlreadyBe on Facebook

Page 12: Social Media Marketing for Asphalt Companies (Ohio 2013)

Sketch Out a Plan

Page 13: Social Media Marketing for Asphalt Companies (Ohio 2013)

Putting It Into Action

Right People

Right Tools

Right Plan

Seems Pretty Simple

Page 14: Social Media Marketing for Asphalt Companies (Ohio 2013)

Social Media Guidelines

Who is Authorized to Post for the Company?

Company Information on Employee Accounts

Handling Criticism

Comic by Agent-X Comics, used under a Creative Commons license

Page 15: Social Media Marketing for Asphalt Companies (Ohio 2013)

Find Your Voice

Don’t Just Sell

40:40:20

Be Personable

Spend Time Listening

Photo by Amber N. Ambrose, used under a Creative Commons license

Page 16: Social Media Marketing for Asphalt Companies (Ohio 2013)

Is It Working?

Goals & Expectations

Metrics

ROI

Source: Social Metrics,http://socialmetricspro.com/social-media/importance-of-social-media-measurement/2049/

Page 17: Social Media Marketing for Asphalt Companies (Ohio 2013)

What About Me?

LinkedIn

NAPA Users Group

Quora

IBuildRoads.com

Other Communities

Page 18: Social Media Marketing for Asphalt Companies (Ohio 2013)

Dos and Don’tsDo Know Where Social Media Fits in Your Business Plan

Do Have a Social Media Plan and Social Media Guidelines

Do Engage and Respond

Don’t Just Sell

Do Experiment

Don’t Leave It to Chance

Page 19: Social Media Marketing for Asphalt Companies (Ohio 2013)

Questions & Answers

T. Carter [email protected]

www.AsphaltPavement.orgwww.facebook/AsphaltPavement@NAPAtweets


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