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Social Media Marketing Strategy and Tools 101

Date post: 27-Jan-2015
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This is a high level over view of social media for marketers with measurement, tools and strategic planning tips. Presented by Rob Marlbrough "DowntownRob" to SDSU's College of Extended Studies Interactive Marketing Strategies class March 2012.
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Social Media Overview: Tools, Metrics, Strategy, Trends Presented by Rob Marlbrough, Co-Founder, CTO Growing Brands With Fans
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Page 1: Social Media Marketing Strategy and Tools 101

Social Media Overview:Tools, Metrics,

Strategy, Trends

Presented byRob Marlbrough, Co-Founder, CTO

Growing Brands With Fans

Page 2: Social Media Marketing Strategy and Tools 101

Social MediaIntroduction

About me... Focused on social media marketing, WordPress, and throwing awesome social media powered events, such as Foursquare Day, Mashable's Social Media Day, Twestival, Tweetsgiving, tWineUps, Comic-Con Tweetup, and more. A SD Magazine Top Tech Exec Award nominee, I started Web Wizards in 1997, and co-founded Fandom Marketing and Minglestream tweetwall in 2011. Say hi on twitter: @DowntownRob

Growing Brands With Fans

Page 3: Social Media Marketing Strategy and Tools 101

Social MediaTools

Why use publishing and management tools?

● All accounts in one place● Creates efficiency via scheduling, monitoring● Provides reporting & account metrics● Tweet from multiple accounts at once● Collaboration for team use● Approval & aggregation systems

Growing Brands With Fans

Page 4: Social Media Marketing Strategy and Tools 101

Social MediaTools

Publishing and Management Tools

● Sprout Social● Hootsuite● CoTweet● Tweetdeck● Seesmic● Crowdbooster● Threadsy

Growing Brands With Fans

Page 5: Social Media Marketing Strategy and Tools 101

Social MediaTools

Sprout Social

Growing Brands With Fans

Page 6: Social Media Marketing Strategy and Tools 101

Collaboration & Team Use Tools● Sprout Social● Hootsuite● CoTweet● TweetRoost

Content aggregation, approval tools● MediaFunnel● TweetRoost● Awareness● Buffer

Growing Brands With Fans

Social MediaTools

Page 7: Social Media Marketing Strategy and Tools 101

Growing Brands With Fans

Social MediaTools

Buffer

Page 8: Social Media Marketing Strategy and Tools 101

Marketing Metrics● Sprout Social● Hootsuite● Google Analytics

Listening Metrics● Radian6● Alterian SM2● Meltwater Buzz● Simply Measured

Growing Brands With Fans

Social MediaMetrics

Page 9: Social Media Marketing Strategy and Tools 101

Radian6Infographic

Growing Brands With Fans

Social MediaMetrics

Page 10: Social Media Marketing Strategy and Tools 101

Strategy Tips for Brands

● Think beyond the status updates● Do as much as resources will allow to do

well● Create goals with measurements● Strategy answers the why & how of goals● Use measurement tools, track goal progress● Establish benchmarks, continue to measure● Use listening tools to engage and relate● Layer in content strategy, influencer

outreach

Growing Brands With Fans

Social MediaStrategy

Page 11: Social Media Marketing Strategy and Tools 101

Brands should consider how they will integrate strategies into their existing operations:

● Communications integration● Marketing & promotions● Customer service● Community building● Legal (compliance)● Company culture● Size of the company

Growing Brands With Fans

Social MediaStrategy

Page 12: Social Media Marketing Strategy and Tools 101

Growing Brands With Fans

Social MediaTrends

From SocialMediaExaminer.com 2012 Report: http://www.socialmediaexaminer.com/social-media-marketing-industry-report-2012/

Page 13: Social Media Marketing Strategy and Tools 101

Growing Brands With Fans

Social MediaTrends

From SocialMediaExaminer.com 2012 Report: http://www.socialmediaexaminer.com/social-media-marketing-industry-report-2012/

Page 14: Social Media Marketing Strategy and Tools 101

Growing Brands With Fans

Social MediaTrends

From SocialMediaExaminer.com 2012 Report: http://www.socialmediaexaminer.com/social-media-marketing-industry-report-2012/

Page 15: Social Media Marketing Strategy and Tools 101

Growing Brands With Fans

Social MediaTrends

From SocialMediaExaminer.com 2012 Report: http://www.socialmediaexaminer.com/social-media-marketing-industry-report-2012/

Outsourcing

Page 16: Social Media Marketing Strategy and Tools 101

Q & A

Presented byRob Marlbrough, Co-Founder, CTO

Growing Brands With Fans


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