SOCIAL MEDIA & NEW CORPORATE CULTUREupdate
contents Social media & brand reputation Control is not an option Strong culture is a win-win Do not block social media conclusion
Social media & brand reputation Social virus
Emotional, day-to-day stresses & challenges
Case:
○ John○ Employee adidas○ Social virus
John of the past John of the future
Control is not an option FEARS
Propagating anti-brand sentimentSharing sensitive information
brand image
How to stop it?○ impossible
Control is not an option Sharing is expressing
○ Hearts and minds
Stopping it results in backfiring
Raising awareness is solving
Strong culture is a win-win
Implement social media in corporate culture
Corporate culture
Social media
Strong culture is a win-win money towards social media training
Internal brand training
guidelines example
Guiding values & principles
Benefits of social media guidelines
Do not block social media
New way to use social media
corporate culture = no social media
Do not block social media Social media to promote
CollaborationBrand awarenessLearninginnovation
Conclusion: new is not bad New technology & social norms
DistractionsNew communication skills
For some employeesMore naturalMore productive
Tool for greater business productivity
sources http://www.business2community.com/so
cial-media/social-media-and-the-new-corporate-culture-071458
http://smg.adidas-group.com/