Social Media Presentation 05 15 10

Social Media – Evolving Your Organization

Dr. Bette DaoustMay 15, 2010

OurHealthIsFirst.com

What is Social Media?


What Social Media Can Mean

Social media is everywhere – you have probably heard that facebook, twitter, YouTube and LinkedIn are places where you can get more business while connecting with others. Although this is true – it is only the beginning of what social media can mean to you, your business or your service club.

Goals for using Social Media+ Increasing visibility for business/customers/events+ reader as collaborator+ remaining current, relevant and competitive+ keeping abreast of current events and projects


The Four Pillars of Social Media


Pillars that Create Value

In Website terminology – there needed to be the three Es (Educate, Entertain, and Ever changing) in order for the site to gain traffic, Social Media is not much different – with a few exceptions – it needs to be interactive!

Social Media Pillars+ communication+ collaboration+ education+ entertainment


Social Networks


How Many are There?

This is a list of social media sites that businesses, individuals and service clubs use to announce events, send invitations, and simply encourage participation This list is long and there are golden nuggets beyond the top 10 sites. What you use is entirely up to you and what you plan to accomplish, each site offers audience and focus differences.

Top 10+ Facebook + MySpace+ YouTube + Flickr+ Twitter + iGoogle+ Linked In + Yahoo Groups+ Digg + Google Groups

More sites and links+ published on team.OurHealthIsFirst.com


Audio is still alive

Podcasts were the rage with everyone producing their own radio show. Although podcasts as important, they have also evolved to embrace far more than publishing your audio files to the web.

Audio Ideas+ Podcast + iTunes+ Rhapsody + Podbean+ Audio Acrobat + Teleseminar+ WebEx + Virtual Meetings+ BlogTalkRadio + ShoutCast+ TalkShoe


What you See is what You Get

Video can often be scary for most of us especially when we have not planned a budget for professional production. Well guess again, production is easy if you are well planned and have the right equipment – ask me and I will tell you that using a FLIP makes this so easy!

Video Ideas+ YouTube + InfoTelly.com+ MetaCafe + Brightcove+ Google Video + Camtasia+ Viddler + Website (own)+ Hulu + KickApps


Tactics that Work

Let’s discuss the 5 major places using social media that can impact your organization. Remember that we have listed many different places to add your content. We will concentrate of these top 5.

Video Ideas

+ Twitter + Facebook+ LinkedIn+ YouTube+ GeoSocial


Tactics that Work: Twitter

• It is rare to make a sale here just out of the chute – but you can make sales in a slow manner – you have to be patient

• Great place to generate leads• You need to be strategic by following and being followed (most people you follow

will start following you)• Use the advanced search tool such as #small biz or #rotary or #entrepreneur to

locate others• Remember you have to give value (80%) and get back (20%) later• Use re-tweet and share with others (collaboration) – it shows you are engaged• You need to set up handles for your promos etc (look at Dell for example)• Used for short time offers• Use auto responders as well.


Tactics that Work: Facebook

• Facebook is a social place• Consumer oriented• B2B is a lot tougher here• Create a FAN page but first understand why you want one• Fan pages take a lot of work• A fan page will bring people to your special offers• You need to “catch” fans• Create a group and get joiners• Remember you only want to engage to follow your objectives• Can include video and audio, photos to share experiences


Tactics that Work: LinkedIn

• Your profile is critical• This is a database driven model• Join groups strategically (you are allowed 50)• You have to be engaged and put up content of value• Use” inMail”• Take time and attention to get the groups listening to you• Create posts with links• Use the ask/answer question feature


Tactics that Work: YouTube

• Buy a Flip camera (see me for a discount)• This is not for everyone but it is a place where people go to search for content• Prepare your script ahead• Get testimonials• You can host your videos here and display them on your web page• Keyword tags are important• Remember video is not for everyone but it is a powerful marketing tool


Tactics that Work: GeoSocial

• One of the least used social media components to date• This is where smart phones will surf to get information locally• Have your heard of Yelp? Or Google Local (now being upgraded to Google

Places)• This is auto-populated by databases• If you have a company and an address you are listed• Claim your listings and correct erroneous info• This is a lead generation opportunity• If you have a retail location – visit daily!• Remember this is directed at mobile applications – people will search for you on

their phones LOCALLY


Organizing Your Social Media


Getting Everything in One Place

Organization is the key to making social media work for you. If you are spending too much time on social media, how will you do business at the same time?

Organizing on your own website+ page creation+ updating with one or two entries (getting automatic)

Outside Sources (outsourcing your needs)+ Social Media tracking services (hootsuite.com or ping.fm)+ Start in one place and link to others


Too Much to do and SOOO Little Time

One of the greatest obstacles for social media is the fact that there are too many places to put your content and keep track of which ones are working best for you. Another dilema is the fact that you have to build your audience for each place (sometimes the audience is the same, sometimes it is diverse).

Choose Your Locations+ text+ audio+ video

Create an easy to follow plan+ My website or yours+ updates (hourly, daily, weekly or…..)+ gathering intelligence


Social Media SWOT Analysis


Analyzing the Strengths, Weaknesses, Opportunities and Threats (SWOT)

Does this seem to be an onerous task? You are probably right but in my opinion, the work you do here will eliminate a more onerous task of using ALL social media where some of it does not hit your target audience.

Understanding the Tools+ What tools (sites) are available?+ rating the audience type from the list (from no value to extreme value)

Using SWOT+ What are the strengths of what you are promoting?+ Name those weaknesses+ What are the opportunities for using social media?+ Do threats exist (what is the downside)?


Marketing with Social Media


Good Marketing leads to Great Sales

No one likes to be sold, everyone likes to make their own choices and only take up offers that fit personal needs (and emotions – yes most buy on an emotional basis).

The marketing message+ sense of urgency+ benefits (forget the features)

Marketing Yourself+ online (search engine marketing)+ email signatures+ in the news


The Social Media Experts?


They come out of the Woodwork

There are Guru’s for everything but are they truly experts or just writing about what they think is the best path to take? If the advice is free, take the information and check the validity by testing theories before you spend money. There is no free lunch, just plan on testing with a small amount of outlay before you order the full meal deal.



Dr. Bette [email protected]

facebook: bette.daousttwitter: DrBettelinkedIn: bettedaoustezinearticles: Bette Daoust, PhD

FREE resources:Fill out the information in your handout

YES – send me the slide deck from today’s presentation

I want to connect with you on LinkedIn

Name:_____________________________

Email address ______________________

Phone _________________Questions?

Date post:	21-Oct-2014
Category:	Technology
View:	1,564 times
Download:	1 times

Social Media Presentation 05 15 10

Technology