© 2014 VMware Inc. All rights reserved.

Feature Deck

© 2014 VMware Inc. All rights reserved.

User facing features

Microblog / Streams

• Easily share status messages

• @mention colleagues or group

• Post an idea

• Ask a question

• Automatic Stream pause

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Broadcast messageEnable executives and leaders to broadcast important announcement to all members of the community via Email, In-App or Mobile alerts. Broadcast messages can be configured to persist for a preset number of days

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Custom StreamsTo help organize information from Socialcast we recommend using Custom Streams. Custom Streams allow you to filter information in your community in a way that is personal to you.

There are two types of custom streams: keyword/tag streams and people streams. Keyword/tag-based Custom Streams filter content by a list of specific tags. People-based Custom Streams filter content to posts by a list of specific people.

ThanksIt’s easy to recognize the contributions of co-workers as they happen using Socialcast Thanks. Send a congratulatory badge and custom message to publicly recognize outstanding performances by individuals or groups. The recipient’s manager will be notified of the Thanks by email.

Organization ChartThe organization chart graphically displays the manager and direct reports associated

with each user. If your community is set up for LDAP, Socialcast will use data imported

from LDAP to generate the org chart. Otherwise, Socialcast will use the Manager value

in each user’s profile to establish hierarchical relationships among members.

Adding Helpful LinksIn the upper right corner of every group or stream page, the community administrator

can display a list of links for company documents, applications, or other useful web sites.

You can add, delete, and edit new links. You can also reorder links by clicking on the

icon to the left of the link name and dragging the row to the desired position.

Public / Private GroupsConnect with people who share your interests, who work with you on a particular project, or who are in your department. Groups can be a public or private workspace where you can take part in discussions and keep up with group-related activities.

External contributor groupsWhen you work with contractors, vendors, partners, or customers on a regular basis, you may find it useful to include them in your Socialcast community. You can invite them to participate by creating externally facing groups where they securely can interact with employees without having access to the entire community.

Available in Free and Paid Communities - The external contributor feature is available in all communities. If you are a Premium customer and prefer not to use the feature, you can contact your Socialcast account manager to disable it.

Extending External Contributors

Requestable External-Facing Groups

Export Reports for External Contributors

Better Visual Indicators for External Contributors

Private MessagesSocialcast Private Messages allows you to have private conversations with one or more people in your Socialcast community without resorting to email or IM, so all your conversations are conveniently in one place

ProjectsSocialcast Projects allows teams to keep track of deliverables and due dates without spreadsheets, emails, or status meetings. Keep everyone up-to-date on a project by sharing the project timeline and who is responsible for what.

ChallengesChallenges is an ideation feature that provides a simple and social way to crowd-source ideas to engage co-workers to improving processes, or discovering and voting on new ideas.

Town HallsTown Halls allows you to connect executives and employees in a virtual company meeting where management can communicate corporate goals and employees can voice their opinions and ask questions.

With Town Halls you can enable Moderators and Speaks to manage the flow questions and answers during an interactive discussion.

Town Halls enhancements

Add polls to Town Halls Easy access to files shared during a Town Hall meeting

Add scheduled Town Halls to Calendars

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Reply with Email / Socialcast Integration

Socialcast allows you to post new messages in your community by sending an email using the E-mail Dropbox feature.

Using any email client, send an email to share@socialcast.com to post a new message in your Socialcast community. The subject line will become the title of your post, and the body of your email will become the “Details” portion of your message. You can attach files, include tags and links inside your email which will be automatically added to your post.

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Share

Users can now Share a Message or Broadcast from Socialcast with their Followers, in a Public / Private Group, or in a Private Message. These shared messages will include the original post along with any links or attachments.

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Skill Finder

One of the key strengths of Socialcast is the ability to tap into the collective knowledge and expertise of the organization. Skills can now be defined by administrators. Users can choose Skills to add to their profile from the admin-defined list.

Admin defined skills Employee selected skills

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Support for Mobile

Socialcast offers full fledged applications for iPhone, Android, & Windows devices

© 2014 VMware Inc. All rights reserved.

Integrations

CONFIDENTIAL21

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Outlook Socialcast Integration

Outlook Add-OnThe Outlook Connector allows you to integrate your Socialcast community with Microsoft Outlook. Messages posted in Socialcast will be delivered to dedicated Outlook folders, where you can read, respond and share information directly from your inbox.

Workday integration with Socialcast ThanksSynchronize Socialcast Thanks badges into Workday employee pages. The Workday Feedback tab will show who sent the Thanks badge, all provided feedback, and date received.

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Socialcast Reach

The real power of Socialcast comes from integrating community features into the business systems that people use every day, essentially adding a collaborative layer on top of every user’s workflow. With Reach Extensions, companies can embed message streams, Like buttons, and even community trend information within critical business systems such as Microsoft SharePoint, Salesforce.com, Atlassian’s Jira, and others.

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Salesforce Reach Integration

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Sharepoint Reach Integration

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Jenkins Reach Integration

Real time communication with Dev-Ops team around infrastructure needs

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JIRA - Reach Integration

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Dashboards - Reach• Which of my Reach extensions are getting traction?

© 2014 VMware Inc. All rights reserved.

Administrator Features & Analytics

Theme BuilderThe new Theme Builder functionality allows Community Admins of premium communities

to customize the look and feel of the Socialcast Web Application.

SSO - Self-Service Single Sign-On FeatureSocialcast now offers a self-

service SSO configuration option

to all our premium customers. As

a standalone service provider,

Socialcast will be able to consume

information directly from your

Identity Provider, as long as it

supports SAML 2.0. This simplifies

the SSO configuration process,

reduces maintenance costs, and

allows community admins and IT

teams to easily implement SSO

without dependencies on VMware

Professional Services.

Community Legal Options• Location: Admin > Legal > Settings

• Socialcast allows each community to maintain their own privacy policy and terms of service. The three options at the top of the page allow the community administrator to notify users when there are changes to the privacy policy and/or the terms of service and require users to accept these documents the next time they log in.

• We also let you customize the text for the following settings: Custom Privacy Policy; Custom Terms of Service; Custom Disclaimer

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Socialcast adoption in our organization• How many users are active on our Socialcast community?

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What are people doing on Socialcast?• How many messages, web feeds, comments and likes?

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What are people talking about on Socialcast?• Bubble chart of all public conversations by date, headline, jump to actual

message

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What are the top ten trending discussions?

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Top Contributors in your community• Which individuals are active?

Detail view on specific individuals and their activity

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How many public and private groups do we have?

* Socialcast analytics show that the majority of content is published to groups.

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Activity by Group• Which groups are active?

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Overview of devices used to access Socialcast• What apps are my employees using to access Socialcast?