SOLUTION MAGAZINE 2012HIGH AVAILABILITY WITH DATACORE

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PLAN BUILD RUN

» We are the specialists who

can demonstrate to you the

efficiency of the storage

virtualisation. «

HANS-JUERGEN BAHDE, CEO TRANSTEC AG TÜBINGEN

THE COMPANY DATA ARE ITS MOST IMPORTANT ASSET

The infrastructures in the computer centres and server rooms

have changed massively in recent years. Thanks to the server

virtualisation, the server hardware was largely reduced and

the infrastructures became more dynamic. Mobile end devices

such as smartphones, tablets and notebooks permit access to

the data always and everywhere.

As a result of this ever growing change and the faster changing

requirements, the storage systems and

networks must adapt to the changes

with the same speed as it is possi-

ble with the applications and servers

through the server virtualisation. This

development has made the planning

of the data pools for many years ahead

almost impossible. The possibility to ac-

cess the data always and everywhere

requires high availability and security

of the data. No matter where, during op-

eration, maintenance works, extensions or migrations, if the stor-

age systems are not available, the infrastructure is also unavailable.

YOUR CHALLENGE

Your IT has grown along with your company and thus has be-

come more complex. Confi dential and company-critical data are

distributed over different storage devices and even at different

storage locations, whereby the clarity and security suffer as a

result and the management has to commit more resources. As

a result of the constantly changing technologies, parts of your

infrastructure are not current anymore, are not adequate to

your performance needs and require increased attention. You

must ensure a 24x7 mode of operation. That is why you would

like to invest in a future-proof and fl exible solution in order to be

equipped in the long term for any circumstances.

HIGH AVAILABILITY AND DATA SECURITY WITH DATACORE

transtec has been a successful DataCore partner for

8 years. You can rely on the opinion of our clients.

The numerous successfully completed projects speak

for themselves.

More information under:

http://www.ttec.nl/en/company/references

$

PLAN BUILD RUN

» We are the specialists who

can demonstrate to you the

efficiency of the storage

virtualisation. «

HANS-JÜRGEN BAHDE, CEO TRANSTEC AG TUEBINGEN

You must ensure a 24x7 mode of operation?

You have limited resources in the IT?

You have server and/or desktop virtualisation or plan to

introduce it?

You have a performance problem?

You have different storage systems in operation?

You have to renew and migrate your storage system?

You must create a disaster location?

Every infrastructure has its own

challenges; each company has dif-

ferent requirements to performance,

security and availability. In particu-

lar, the requirements of the indi-

vidual applications to the storage

medium are signifi cantly different

from each other. In order to be able

to establish an effective storage

system, which is practical also from

economic effi ciency point of view, a

consolidation of all necessary storage classes (tiers) is neces-

sary. Only in this way, all areas can benefi t equally from all

available classes.

THE RIGHT STORAGE FOR EACH TASK

It is not practical to use an SSD storage device for a backup-

to-disk system. It is just so impractical to operate databases

on SATA hard drives. Then either the costs get out of control

or the environment has deficits in performance and security.

Later on, when it comes to partitioning, one quickly notes

that with the cleaner partitioning of the data areas the stor-

age network becomes confusing. In addition, the increas-

ing complexity resulting from the many tiers, the different

connections and the various availability classes is adding to

that.

THE NEVERENDING STORY

After the planning and the implementation have been “success-

fully” completed, then at the latest in a couple of months comes

the disillusionment when it turns out that the meticulous plan-

ning is not correct anymore because unexpected projects are

queued in different departments and thus the requirements to

the planned system have changed.

ON THE SEARCH FOR THE IDEAL SOLUTION

Who would not prefer to start planning from scratch with

today’s experience? Unfortunately, the costs would make one

throw away the bill. One can fi nd various manufacturers and

technologies in the existing storage networks. However, it is

not possible to activate and manage centrally for “cooperation”

these different systems. In order to reduce the costs and fulfi l

the high requirements to the storage networks, it is absolutely

necessary to apply each system exactly where it brings the

most benefi ts. Both as regards the costs and also with re-

spect to the security. In order to achieve these synergy effects

through all manufacturers and all existing systems, the storage

virtualisation is the means of choice.

DOMINIK JAETH, DIRECTOR EUROPEAN PRESALES

» Thanks to the storage

virtualisation with DataCore,

you guarantee that your

infrastructure is dynamic,

economical and available at any

time. «

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HIGH SECURITY AND SIMPLE MA-NAGEMENT

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Expansion/new acquisition

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Performance enhancement

Simple and central management

Equip your infrastructure with virtual disk pools which can be

used, expanded, scaled down, shifted and mirrored. Adaptable

at any time and according to the needs.

Always secure, always available

Mirror the data of the individual areas or the complete storage

system synchronically (sync. mirror) and increase the availabil-

ity. Your infrastructure remains available at any time even in the

case of a failure.

Maximum performance without “hardware battle“

Enhance the performance of your databases, applications and

virtual desktop environment. The secured high-performance

read-write cache of up to 250 GB intercepts high loads and saves

up to 30% on expensive hardware (SSDs, SAS HDDs).

Load distribution for maximum effi ciency

Distribute the load over several locations. With the LoadBalanc-

ing functionality, you utilize you storage resources optimally

and distribute the load over several storage systems – even over

several locations.

HIGH FUNCTIONALITY

DataCore protects your storage network from failure and data

loss, increases the speed of the applications, prevents operation

faults and safeguards your investment for years to come.

The central overview helps in the operation and planning, and

makes possible the quick and reliable service

The central management of your entire storage infrastructure

at one place. No matter if your storage is located at one or sev-

eral places. No matter if spread over two fi re zones or distribut-

ed on different continents. In the central management console,

you have at any time an exact overview over status, availability,

performance and usage rate. Thus you can react quickly and

reliably to any situation.

As dynamically as your requirements

Say goodbye to the static LUNs and the infl exible storage silos.

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PLAN BUILD RUN$

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Better storage utilisation

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High availability

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PLAN BUILD RUN

Cost saving & investment protection

No unnecessary commitment of capital

Invest only when it is absolutely necessary. The volume and per-

formance requirements to a storage system are very dynamic.

An exact planning for several months or years is almost impossi-

ble. The thin provisioning fi lls your storage bit by bit according

to the needs. Expand them according to your requirements

exactly when it is necessary. This saves costs in the acquisition

as well as in the operation.

Zero downtime for faster expansions and migrations

The complex migrations when exchanging storage systems

are things of the past. With virtual disk migration you migrate

your data from one storage system to the other without affect-

ing the operation. There is no interruption of the operation at

renewal or replacement of the infrastructure.

Higher comfort for users and operators

Documents deleted inadvertently, applications damaging the

data, human errors are no problem anymore. Online snapshots

permit the restoration of individual data or complete data areas in

seconds without the need to revert back to your slow backup.

High security also in the case of logical errors

CDP (continuous data protection). The “video camera“ for your stor-

age system. Unlike the online snapshots, which “freeze the stored

data at one or several determined points in time, CDP permits the

I/O-exact viewing of each individual change. Just as in a fi lm, a given

storage area can be “wound” forwards and backwards in order to

view the data at a certain point in time and to restore them. This

is useful above all in systems, in which there are many and quick

changes (databases, e-mail).

Protection of completely distributed data stock

The asynchronously remote replication protects your data in the

different locations. No matter if you would like to replicate your

data from a primary location to a second location or you want to

synchronise the data from outside locations to the central offi ce. The

asynchronous replication protects your data even as far as through

entire continents.

Effi cient handling of expensive resources

Which data on which storage class (tier)? What is most cost effec-

tive? The answer to these questions is taken over by the automatic

storage tiering. DataCore stores the data automatically in the

“suitable” storage areas in order to achieve maximum perform-

ance with optimal costs. DataCore distributes your databases and

e-mails transparently on several tiers. From SATA Raid5 for very few

demanded areas up to SSD Raid10 for maximum performance.

THE ENTRY IN THE PRIVATE CLOUD WITH DATACORE

PLAN BUILD

» We support you in each phase of

your project with certified experts.

From the planning, through the imple-

mentation and up to the operation.“ «

THOMAS PFEFFER, HEAD OF PROFESSIONAL SERVICES

Server infrastructureSAN

iSCSI, FC, FCoE

Virtual disk

...Synchronous mirror is

possible over many kilometres

Any Storage-DevicesSATA, SAS, SSD, iSCSI, FC, etc.

Snapshots, CDP, Tiered Storage & Migration

High-performanceCaching

High-performanceCaching

ACTIVE ACTIVE

SITE A SITE BSite A Site B

A LITTLE BIT OF THEORY

A DataCore storage system consists at least of one storage node

which can provide the above-described functionality. In Figure

1, a system is described, which mirrors the data synchronously

(highly available) and replicates them to a third location (DR loca-

tion, DR = Disaster Recovery). The system on the DR side can func-

tion as a pure DR location or can be used also as a fully adequate

storage system. If, for example, the

asynchronous mirrored system is in

a branch, it can serve there both as

a local storage network and also for

receiving the data of the primary lo-

cations in order to increase the secu-

rity. Furthermore, the existing and

the changed data can be replicated

to the primary system. In this way,

the two systems secure themselves mutually. With concepts of

this kind, in a case of emergency, the operation at the remote lo-

cations can continue.

WHAT HAPPENS IF THERE IS A FAILURE?

If a storage system or even a complete site fails, the servers,

which access the storage network, switch over transparently

and within several seconds to the still active system. The operat-

ing systems and the applications are not affected by the very

fast switch-over times. This functionality makes possible the

continuous and interruption-free operation of the infrastruc-

ture.

BUILD RUN

» We support you in each phase of

your project with certified experts.

From the planning, through the imple-

mentation and up to the operation.“ «

THOMAS PFEFFER, HEAD OF PROFESSIONAL SERVICES

Server infrastructure

Asynchronous replication

HOW CAN I EXPAND MY STORAGE NETWORK?

No matter whether there is still space for additional hard drives

and SSDs, JBODs must be attached or completely new storage

systems must be added. The expansion of a DataCore storage

system is made in an easy, uncomplicated way and without

downtimes.

With the help of the virtualisation

layer of DataCore, new storage

space can be integrated in the

storage cloud and made available

where resources are needed. No

matter whether new space for ex-

pansion of the existing pools (LUNs)

is used or completely new pools

must be made available. This takes

place individually and in a completely dynamic manner.

WHAT TO DO WHEN INDIVIDUAL SYSTEMS MUST BE REPLACED?

If individual storage systems come from maintenance, are defec-

tive or do not correspond to the requirements anymore, they

can be replaced and integrated quickly and without interruption

of the operation. In order to replace a storage system, the new

system is integrated in the storage network and made known to

DataCore. If this has taken place, the data of the old system are

mirrored on the new system during operation. If the mirror is

synchronous between the two systems, the old system is simply

removed.

If the DataCore storage hypervisor must be replaced, this can

take place in a storage cluster also without interruption of the

operation. In this case, all queries to the storage network are

directed to a DataCore node, and the node that has to be re-

placed is taken out of operation. The system can be removed or

maintained. After the successful work, the node is reintegrated

in the network and put into operation.

No solution without experts – you can fi nd

information about our offer of services on the

next pages.

service

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servicedesk

express exchange

workshopon-site service ITIL

after warranty service

24x7

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SLA

customer service center

accelerate productivitysingle point of contact

skill leasing

transtec360 TAKES CARE THAT YOU COULD USE YOUR IT

INFRASTRUCTURE OPTIMALLY

transtec360 stands for clearly defi ned services which are

provided by competent and friendly employees.

transtec360 offers to you client-specifi c services in order to

fulfi l your individual requirements.

transtec360 conveys specialised IT knowledge to you and

helps you to fi nd the confi guration that is optimal for you.

transtec360 helps you in the planning, implementation and

successful completion of your IT project.

transtec360 ensures the availability of your hardware and

takes care that a disruption does not become a problem.

transtec360 supports you in the operation of your IT and

maintains the performance of your IT systems during their

entire lifespan.

IT SERVICES AT TRANSTEC

transtec360 stands for a comprehensive service port-

folio which expands with services the products and

solutions of transtec. Our IT know-how from over 30

years of experience in the development and manufac-

turing of high-value, client-specific IT systems builds

the foundation for the services which bring to you a

clearly recognisable benefit. The transtec service em-

ployees communicate at equal footing. transtec360

does not use a complicated language, is distinguished

by a clear convincing promise of performance and

makes your IT a well rounded business.

www.transtec360.de • www.transtec360.ch • www.transtec360.at • www.transtec360.fr • www.transtec360.co.uk • www.tt ec360.nl

transtec360services to complete your IT

Planning, implementation and operation. Read on the next pages how your high-availability project could be implemented.

PLAN BUILD RUN

» Do you have a question about our

services or requirements which goes

beyond our standard portfolio? Your

transtec contact person will be happy

to consult you and prepare your indi-

vidual offer! «

RALF NOPPER, SERVICE MANAGEMENT

Repairs of IT-Equipment Chip-Level Repairs

Repair Center Services

transtec360 stands for a comprehensive service portfolio,

with services which support you in all phases, from the first

project conceptualisation, through the integration and up to

the day-to-day operation.

transtec360 – SERVICEPORTFOLIOservices to complete your IT System Analysis

Benchmarking IT-Consulting Training Workshop IT-Project Management Expert Leasing

IT-Design & Training

Integration & Implementation

Migration & Updates

Installation Services

Warranty Pickup & Return Express Exchange On-Site Repair

Hardware Services

Service Desk Single Point of Contact Remote Service On-Site Management Network & Security

Management

Managed Services

PLAN

IT-DESIGN & TRAINING. SPECIALISED KNOWLEDGE FROM 30

YEARS OF IT EXPERIENCE

Use the comprehensive theoretical and practical experience of

our IT specialists and have the necessary know-how in-house

when you actually need it. transtec360 Expert Leasing offers you

educated, certifi ed and friendly IT specialists. We offer you this

specialised knowledge in order to support you in the best way in

your IT projects or convey readily our knowledge further to your

employees to facilitate the use of your IT infrastructure.

In the course of the project, we combine the individual consulting,

analysis and elaboration of the concept for a client-specifi c solu-

tion. We do not offer standardised and infl exible IT products. The

great advantage for you is the possibility to receive hardware and

services directly from the manufacturer and to combine them in

such a way, so that your requirements could be optimally covered.

transtec360 services in the planning phase of your Data-

Core storage virtualisation project:

Comprehensive analysis of the existing environment

Workshop for a joint evaluation of the results

Individual consulting and client-oriented conceptualisation

of the IT solution by applying our comprehensive project

experience

Creating and editing a site planning guide and pre-instal-

lation checklist in accordance with the DataCore specifi ca-

tions

Documenting the project requirements and the acceptance

criteria in a transtec workbook

transtec360services to complete your IT

BUILD RUN

INSTALLATION SERVICES. INSTALLATION, INTEGRATION AND

MIGRATIONS

The transtec professional service team integrates new solutions

in your IT infrastructure. On-site installations by certifi ed and

experienced technicians, directly from the hardware manu-

facturer. The migrations, upgrades or support in the IT opera-

tion belong to our regular tasks. Thanks to our comprehensive

project experience in a wide variety of sectors, the heterogene-

ous infrastructures and very different scenarios are for us on

the order of the day. Our goal is, together with you, to realise the

project and to convey the necessary knowledge, so that you can

put to optimal use your new solution.

No matter what the activities are, from the simple rollout serv-

ices up to the implementation of complex IT solutions, we take

care that your IT project runs smoothly and remains within the

planned timeframes.

transtec360 services in the implementation phase of your

DataCore storage virtualisation project:

Installation/confi guration/integration of the complete Data-

Core solution on site

Integration of your existing storage systems in the new solu-

tion

Confi guration of the SAN infrastructure and data migration

Testing and acceptance of the complete environment (based

on defi ¬ned criteria of the DataCore functional test plan;

provision of services by a DataCore certifi ed implementation

engineer (DCIE)

Acceptance of the environment by the client, transtec and

DataCore

Introduction for the administrators in the solution and the

documentation of the environment

MANAGED SERVICES. OPERATION-SUPPORT IT SERVICES

The transtec360 Managed Service supports your admini¬strator

in the operation of your IT solution during its full lifespan.

Use our IT specialists to outsource individual activities or hand

over complete functions in order to provide some free space for

yourself.

Combine your desired service, depending on the area of respon-

sibility, with single point of contact or service desk services,

contingency reservations on an hourly basis, or use our monitor-

ing and maintenance services in order to keep the availability of

your IT at a constantly high level and be able to react quickly in

the case of a failure.

transtec360 services after the completion of your project:

Use our service desk as a single point of contact for your

solution

Operation support services

System confi guration or system management support

Trainings for administrators and consulting services

Client-specifi c on-site practical workshops for system optimi-

sation

Conceptualisation/implementations of upgrades or updates

Migrations and expansion of your environment

Consistent further development and continuation of your IT

concepts through your contact person

REFERENCE DIAKONIE-CLINICAL CENTER STUTTGART

THE COMPANY

For 150 years now the patient is in the centre of attention

at the Diakonie-Klinikum Stuttgart. In this way, the educa-

tional hospital of Tübingen University has a long tradition in

the medical treatment and care for sick persons. Under the

supervision of experienced physicians, the medical students

can accomplish the practical part of their education at the

Diakonie-Klinikum.

Quality is important in all areas. For its comprehensive quality

management, Diakonie-Klinikum Stuttgart was honoured with

the KTQ quality certifi cate (Cooperation for Transparency and

Quality in the Healthcare). The specialised missionary social

welfare competence of the employees,

their motivation and commitments are the basis therefore.

About 13,500 persons are treated in the in-patient departments

and 25,000 receive outpatient treatment. About 1000 employ-

ees work in the physician services, the nursing area, the func-

tional and business departments, the departments of technol-

ogy, management and pastoral care. The hospital has a total of

459 beds. The quality is extremely important in all areas of the

academic educational hospital of Diakonie-Klinikum Stuttgart.

How high the quality factor is actually valued is shown by the

fact that in 2002 Diakonie-Klinikum Stuttgart was one of the

fi rst hospitals to receive the KTQ quality certifi cate. With the

same quality understanding, the Diakonie- Klinikum devotes

itself to the task of putting the entire IT infrastructure on a

rock-solid and at the same time high-performance and high-

availability basis.

„We are very satisfi ed with the solution designed by transtec. Already in

the planning phase it became clear how important it was for transtec

to design the best possible solution for us. This good feeling continued

further on without reserves also during the commissioning of the clus-

ter. All our technical requirements were completely implemented. Only

two days after the delivery of the hardware, all servers were up and

running; the complete VMware installation and adaptation to the exist-

ing infrastructure took only 10 days. The cluster has been in operation

for several months, and it convinces us daily anew with its performance

and its comparatively simple administrability.“

AFSHIN ESFAHANIAN, SYSTEM AND NETWORK ADMINISTRATION

DATACORE PROVIDES HIGH-AVAILABILITY STORAGE AND

MORE SECURITY

Two transtec SAN4324M-B storage servers build the redundant-

ly designed storage pool for the entire network. Both systems

have the already pre-installed DataCore storage virtualisation

software SANsymphony. The high-performance software pack-

age actively prevents any possible operation failures or data

loss.

In this way, the storage disk drives in the background are

mirrored automatically and synchronously. For the case of a

possible hard drive defect, it is made sure that the affected

data can be restored quickly and without loss. This is all the

more important because any data loss can affect also patient-

related documentations which document the course of the

disease or the recovery process. Each of the used SAN4324M-

B servers can accept up to 24 S-ATA, SAS or SSD hard drives,

offers far-reaching extension possibilities per fi bre channel

and thus suffi cient resources for growing data volumes. The

storage servers have two Intel Xeon 5500 processors and up to

144 gigabyte main memory. There are reserves for the highest

requirements.

THE SOLUTION

The transtec virtualisation solution integrates itself smoothly

in the already existing infrastructure of Diakonie-Klinikum

Stuttgart. At present, 46 virtual servers are hosted on a total of

four transtec CCV-V55002U ESX servers. The very high-perform-

ance virtualisation server permits the simple administration

of all running processes; the reaction times were massively

reduced. The necessary storage is provided by two scalable

transtec SAN4324M-B storage servers with DataCore. Thanks to

the virtualisation, the usually necessary hardware was drasti-

cally reduced. As a result, already during the planning phase of

the ESX cluster, a four-digit Euro amount was prognosticated

as additional saving potential in the area of the direct energy

costs. The resulted reduction of the necessary cooling systems

reduces additionally the costs. The build-up, installation and

confi guration of the systems with investment volume of

140,000 Euro took place in the fi rst quarter of 2010. Two user

groups were trained by transtec in the operation of the VM

system and in the administration of the DataCore software. An

effi cient backup solution for virtual environments is planned

on the basis of ESXpress.

„The transtec virtualisation solution permits us to free system resources.

We achieve in this way a high level of fl exibility because the infrastructure

can now be adapted to a new software profi le by means of a few settings.

The central server management reduces many processes to a portion of

the time that was needed before. In addition the fewer physically neces-

sary systems bring an enormous energy saving potential.”

AFSHIN ESFAHANIAN, SYSTEM AND NETWORK ADMINISTRATION

© transtec AG, May 2012Prices apply ex stock plus VAT and are subject to change without notice. Call for current prices or use our online service. Please note that we supply only commercial, governmental and institutionalcustomers. The graphics, diagrams and tables found herin are the intellectual property of transtec AG and my be reproduced or published only with its express permission. No responsibility will beassumed for inaccuracies or omissions. Other names or logos my be trademarks of their respectives owners.

Rev. 1.0

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