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Choosing an ISP that can deliver speed—but also understands critical business issues—goes a long way toward achieving Internet satisfaction. Cox Business can deliver the features most important to your organization. Its complete portfolio of robust solutions comprises reliable products and comprehensive services, including: • 24/7 monitoring • Responsive support from your local team • Static IP addressing • Comprehensive SLAs LEARN MORE Source: Spiceworks survey of 315 IT pros conducted on behalf of Cox Business, March 2014 AND THIS RINGS TRUE WITH THE CHALLENGES IT PROS FACE WITH THEIR ISP PROVIDERS MORE THAN HALF OF RESPONDENTS EXPERIENCED CHALLENGES WITH THEIR CURRENT ISP: THESE CHALLENGES CONSISTED OF: 55 % POOR CUSTOMER SERVICE TOO EXPENSIVE LIMITED CONNECTION OFFERINGS LIMITED SPEED OPTIONS ISSUES WITH RELIABILITY / UPTIME ! E F PRICE 10 20 30 40 50 60 70 80 90 100 $ 78 % SLAs 10 20 30 40 50 60 70 80 90 100 72 % 96 % IN COMPANIES LARGE AND SMALL HOWEVER ... INDICATE THAT SPEED IS THE #1 CONSIDERATION It’s not all about speed. There are other critical features that are important when choosing an ISP. SPEED INTERNET 10 20 30 40 50 60 70 80 90 100 SUPPORT CUSTOMER 10 20 30 40 50 60 70 80 90 100 85 % 96 % OFTEN TO ALWAYS, EMPLOYEES ARE ACCESSING: WHAT’S THE LATEST ON BUSINESS-CLASS INTERNET? 99 % WEBSITES 85 % DATA FILES 54 % AUDIO 40 % VIDEO 1 2 3 R FIBER NEARLY FOR INTERNET ACCESS OF RESPONDENTS ARE USING 1/2 FIBER METRO ETHERNET T1 CABLE 43 % 14 % 14 % 13 % COMPANIES WITH EMPLOYEES ARE NEARLY EMPLOYEES MORE LIKELY TO USE FIBER THAN THOSE WITH 100+ 20—99 3X SPEED JUST ONE PART OF THE INTERNET PACKAGE In today’s fast-paced, interconnected IT environments, Internet speed is critical to business. In fact, a recent Spiceworks survey of IT pros confirmed that speed is the #1 consideration when choosing an Internet service provider (ISP). But it also found that speed isn’t—and shouldn’t be—the only key consideration. This infographic will uncover why it’s not just about speed; it’s about the overall solution— and value—your ISP can provide.
