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SpendTrend - First Data...Edition: Full Month December 2010 | Published: January 14, 2011, 9:00 am...

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©2010 First Data Corporation. All Rights Reserved. SpendTrend Closed Loop Prepaid Cards Please read “Definitions” on page 5. First Data SpendTrend Closed Loop Prepaid Cards, is based on total year-over-year activity and does not represent First Data’s financial performance. Closed Loop Prepaid Cards refers to merchant branded spending/gift cards, incentive and promotional cards. SpendTrend™ Closed Loop Prepaid Cards | Edition: December 2010 | Version 011411 Edition: Full Month December 2010 | Published: January 14, 2011, 9:00 am EST GIFT CARD DOLLAR VOLUME SUMMARY FOR DECEMBER 2010 Total -25% 0% 25% 50% 75% Activations Redemptions Reloads 4.6% 2.0% 27.1% Specialty Retail -25% 0% 25% 50% 75% Activations Redemptions Reloads -1.1% -1.5% 4.9% Casual Dining -25% 0% 25% 50% 75% Activations Redemptions Reloads 0.7% 7.8% 8.9% QSR 0% 25% 50% 75% 100% Activations Redemptions Reloads 30.6% 11.9% 80.3% KEY INSIGHTS Specialty Retail Dollar Volume Growth Down. The heavy promotions and deep discounting by merchants in December negatively impacted dollar volume growth. Specialty Retailers were most impacted as activation dollar volume growth declined -1.1%, redemption dollar volume growth declined -1.5% and reload dollar volume growth slowed to 4.9%. Activation Dollar Volume and Transactions Slow. December’s activation dollar volume growth of 2.0% and activation transaction growth of 2.1% represented declines from November. Consumers purchased more of their holiday gift cards earlier in the season. Activation average tickets, however, continued to improve for the second consecutive month to -0.1% in December. In December, year-over-year dollar volume growth of activations was 2.0%, a decrease from 8.6% in November. Redemption dollar volume growth was 4.6% in December compared to 5.9% in November. Deep discounting by merchants this holiday season and severe winter weather late in the month suppressed dollar volume growth. DOLLAR VOLUME GROWTH OF ACTIVATIONS AND REDEMPTIONS SLOWED IN DECEMBER
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Page 1: SpendTrend - First Data...Edition: Full Month December 2010 | Published: January 14, 2011, 9:00 am EST GiFT CARD DoLLAR VoLumE SummARy FoR DECEmBER 2010 Total-25% 0% …

©2010 First Data Corporation. All Rights Reserved.

SpendTrend™ Closed Loop Prepaid Cards

Please read “Definitions” on page 5.

First Data SpendTrend Closed Loop Prepaid Cards, is based on total year-over-year activity and does not represent First Data’s financial performance. Closed Loop Prepaid Cards refers to merchant branded spending/gift cards, incentive and promotional cards.

SpendTrend™ Closed Loop Prepaid Cards | Edition: December 2010 | Version 011411

Edition: Full Month December 2010 | Published: January 14, 2011, 9:00 am EST

GiFT CARD DoLLAR VoLumE SummARy FoR DECEmBER 2010

Total

-25% 0% 25% 50% 75%

Activations

Redemptions

Reloads

4.6%

2.0%

27.1%

Specialty Retail

-25% 0% 25% 50% 75%

Activations

Redemptions

Reloads

-1.1%

-1.5%

4.9%

Casual Dining

-25% 0% 25% 50% 75%

Activations

Redemptions

Reloads 0.7%

7.8%

8.9%

QSR

0% 25% 50% 75% 100%

Activations

Redemptions

Reloads

30.6%

11.9%

80.3%

Key InsIghts

specialty Retail Dollar Volume growth Down. The heavy promotions and deep discounting by merchants in December negatively impacted dollar volume growth. Specialty Retailers were most impacted as activation dollar volume growth declined -1.1%, redemption dollar volume growth declined -1.5% and reload dollar volume growth slowed to 4.9%.

Activation Dollar Volume and transactions slow. December’s activation dollar volume growth of 2.0% and activation transaction growth of 2.1% represented declines from November. Consumers purchased more of their holiday gift cards earlier in the season. Activation average tickets, however, continued to improve for the second consecutive month to -0.1% in December.

in December, year-over-year dollar volume growth of activations was 2.0%, a decrease from 8.6% in November. Redemption dollar volume growth was 4.6% in December compared to 5.9% in November. Deep discounting by merchants this holiday season and severe winter weather late in the month suppressed dollar volume growth.

DOLLAR VOLUME GROWTH OF ACTIVATIONS AND REDEMPTIONS SLOWED IN DECEMBER

Page 2: SpendTrend - First Data...Edition: Full Month December 2010 | Published: January 14, 2011, 9:00 am EST GiFT CARD DoLLAR VoLumE SummARy FoR DECEmBER 2010 Total-25% 0% …

2©2010 First Data Corporation. All Rights Reserved.SpendTrend™ Closed Loop Prepaid Cards | Edition: December 2010 | Version 011411

First Data SpendTrend Closed Loop Prepaid Cards, is based on total year-over-year activity and does not represent First Data’s financial performance. Closed Loop Prepaid Cards refers to merchant branded spending/gift cards, incentive and promotional cards.

-10%

20%

10%

0%

30%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

Dollar Volume Growth in Gift Card Activations by Industry

––– QSR––– Casual Dining......Total––– Specialty Retail

-1.1%

8.9%

11.9%

2.0%

10%

0%-10%

20%

10%

0%

30%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

-10%

20%

10%

0%

30%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

-10%

10%

0%

20%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

Transaction Growth in Gift Card Activations by Industry

––– Casual Dining––– QSR......Total––– Specialty Retail

-5.9%

9.0%

9.1%

2.1%

10%

0%

-10%

20%

10%

0%

30%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

Average Ticket Growth in Gift Card Activations by Industry

––– Specialty Retail––– QSR......Total––– Casual Dining

-0.2%

2.7%

5.1%

-0.1%0%

-10%

10%

0%

20%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

Activations by Industry

Q1 10 Q2 10 Q3 10 nov 10 Dec 10

total 2.6% 6.4% 4.6% 8.6% 2.0%

specialty Retail 8.4% 12.1% 13.1% 7.3% -1.1%

Casual Dining 4.1% 5.2% 1.4% 8.1% 8.9%

QsR 12.6% 15.0% 11.2% 16.5% 11.9%

Q1 10 Q2 10 Q3 10 nov 10 Dec 10

total 2.7% 2.7% 3.9% 10.0% 2.1%

specialty Retail 8.3% 2.7% 6.2% 4.4% -5.9%

Casual Dining 7.0% 5.4% 2.8% 9.1% 9.1%

QsR 10.7% 13.7% 10.8% 15.6% 9.0%

Q1 10 Q2 10 Q3 10 nov 10 Dec 10

total -0.1% 3.6% 0.7% -1.3% -0.1%

specialty Retail 0.0% 9.2% 6.5% 2.8% 5.1%

Casual Dining -2.7% -0.2% -1.4% -0.9% -0.2%

QsR 1.6% 1.2% 0.3% 0.7% 2.7%

Dec 09 Dec 10

$29.81 $29.79

$43.27 $45.47

$28.58 $28.52

$13.68 $14.06

Average Ticket ValueACTiVATioN AVERAGE TiCKETS CoNTiNuE To imPRoVE

The average tickets on activations were down -0.1% in December, which marks the second consecutive month of improvement from october’s low of -8.0%. The deep discounting conducted by merchants this holiday season kept average ticket values down.

ACTiVATioN DoLLAR VoLumE GRoWTH SLoWS To 2.0%

December dollar volume growth in activations was 2.0%, a decrease from November’s strong growth of 8.6%. Specialty Retail dollar volume growth was -1.1% in December after posting a 7.3% increase in November. Consumers appear to have purchased the bulk of their gift cards early in the holiday shopping season.

ACTiVATioN TRANSACTioN GRoWTH SLoWS

overall year-over-year transaction growth was 2.1% in December, ending three consecutive months of double-digit increases. Specialty Retailers saw activation transaction growth decline -5.9%. This marked the lowest year-over-year transaction growth for Specialty Retail since January 2010.

Activations are the initial purchase and loading of funds onto a closed loop gift card.

Page 3: SpendTrend - First Data...Edition: Full Month December 2010 | Published: January 14, 2011, 9:00 am EST GiFT CARD DoLLAR VoLumE SummARy FoR DECEmBER 2010 Total-25% 0% …

3©2010 First Data Corporation. All Rights Reserved.SpendTrend™ Closed Loop Prepaid Cards | Edition: December 2010 | Version 011411

First Data SpendTrend Closed Loop Prepaid Cards, is based on total year-over-year activity and does not represent First Data’s financial performance. Closed Loop Prepaid Cards refers to merchant branded spending/gift cards, incentive and promotional cards.

0%

-10%

-20%

10%

20%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

10%

0%

-10%

30%

20%

40%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

10%

0%

-10%

40%

30%

20%

50%

Nov 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

Dollar Volume Growth in Gift Card Redemptions by Industry

––– QSR––– Casual Dining......Total––– Specialty Retail

-1.5%

7.8%

30.6%

4.6%

30%

0%

10%

0%

-10%

40%

30%

20%

50%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

10%

20%

Transaction Growth in Gift Card Redemptions by Industry

––– QSR......Total––– Casual Dining––– Specialty Retail

10%

0%

-10%

30%

20%

40%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

-3.7%

9.1%

24.7%

7.5%

30%

20%

0%

10%

Average Ticket Growth in Gift Card Redemptions by Industry

––– QSR––– Specialty Retail––– Casual Dining......Total

0%

-10%

-5%

-15%

10%

5%

15%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

-4.1%

2.3%

4.8%

0.3%

0%

-10%

Redemptions by Industry

Q1 10 Q2 10 Q3 10 nov 10 Dec 10

total 1.5% 8.4% 5.0% 5.9% 4.6%

specialty Retail 3.8% 8.8% 5.8% -0.4% -1.5%

Casual Dining -0.1% 2.9% 2.3% 3.0% 7.8%

QsR 7.8% 27.8% 33.5% 43.5% 30.6%

Q1 10 Q2 10 Q3 10 nov 10 Dec 10

total -0.7% 9.9% 12.0% 15.9% 9.1%

specialty Retail 1.0% 2.0% 0.7% 1.8% -3.7%

Casual Dining -0.2% 2.7% 1.8% 3.2% 7.5%

QsR 4.6% 21.4% 26.8% 36.3% 24.7%

Q1 10 Q2 10 Q3 10 nov 10 Dec 10

total 2.3% -1.3% -6.2% -8.6% -4.1%

specialty Retail 2.8% 6.6% 5.1% -2.1% 2.3%

Casual Dining 0.1% 0.2% 0.4% -0.1% 0.3%

QsR 3.0% 5.3% 5.3% 5.3% 4.8%

Dec 09 Dec 10

-$19.02 -$18.23

-$40.63 -$41.57

-$24.07 -$24.15

-$4.72 -$4.95

Average Ticket Value

REDEmPTioN TRANSACTioN GRoWTH WAS 9.1%

December’s year-over-year transaction growth was 9.1%, down from November’s growth of 15.9%. Transaction growth slowed over the course of the month as severe winter weather prevented consumers from redeeming gift cards late in the month. The Casual Dining segment posted gains as consumers chose to dine out more in December.

REDEmPTioN AVERAGE TiCKETS DECREASE -4.1%

in December, the average ticket value of redemptions was -4.1%. This was an improvement from -9.2% growth in october and -8.6% in November as consumers began to redeem gift cards received during the holidays.

REDEmPTioN DoLLAR VoLumE GRoWTH WAS 4.6%

December’s dollar volume growth of redemptions was 4.6%. The dollar volume growth of redemptions continued to grow but at a slower pace. Discounting by merchants and bargain shopping by consumers led Specialty Retailers to post negative year-over-year dollar volume growth of redemptions of -1.5%.

Redemptions represent the purchasing of goods or services with a closed loop gift card.

Page 4: SpendTrend - First Data...Edition: Full Month December 2010 | Published: January 14, 2011, 9:00 am EST GiFT CARD DoLLAR VoLumE SummARy FoR DECEmBER 2010 Total-25% 0% …

4©2010 First Data Corporation. All Rights Reserved.SpendTrend™ Closed Loop Prepaid Cards | Edition: December 2010 | Version 011411

First Data SpendTrend Closed Loop Prepaid Cards, is based on total year-over-year activity and does not represent First Data’s financial performance. Closed Loop Prepaid Cards refers to merchant branded spending/gift cards, incentive and promotional cards.

20%

-40%

0%

20%

40%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

0%

-30%

90%

30%

60%

120%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

-60%

60%

30%

0%

-30%

90%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

Dollar Volume Growth in Gift Card Reloads by Industry

––– QSR......Total––– Specialty Retail––– Casual Dining

0.7%4.9%

80.3%

27.1%

60%

90%

30%

-60%

60%

30%

0%

-30%

90%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

0%

Transaction Growth in Gift Card Reloads by Industry

––– QSR......Total––– Specialty Retail––– Casual Dining

0%

-30%

90%

30%

60%

120%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun-8.9%

37.1

89.0%

-7.3%

90%

60%

30%

0%

Average Ticket Growth in Gift Card Reloads by Industry

––– Specialty Retail––– Casual Dining––– QSR......Total

20%

-40%

0%

20%

40%

Dec 10Sep Oct NovAugJulMayAprMarFebJanDec 09 Jun

-7.4%

13.1%

10.5%

-4.6%

0%

-20%

Reloads by Industry

Q1 10 Q2 10 Q3 10 nov 10 Dec 10

total 25.0% 25.5% 18.9% 24.3% 27.1%

specialty Retail 20.6% 10.4% 7.7% 11.3% 4.9%

Casual Dining -27.5% -19.3% -16.4% -26.1% 0.7%

QsR 38.1% 56.4% 65.3% 82.7% 80.3%

Q1 10 Q2 10 Q3 10 nov 10 Dec 10

total 21.7% 28.3% 29.6% 39.3% 37.1%

specialty Retail 12.5% 0.3% -2.5% -0.3% -7.3%

Casual Dining -13.3% -0.9% -9.0% -8.9% -8.9%

QsR 45.6% 67.6% 79.7% 101.0% 89.0%

Q1 10 Q2 10 Q3 10 nov 10 Dec 10

total 2.7% -2.2% -8.3% -10.8% -7.4%

specialty Retail 7.1% 10.1% 10.5% 11.7% 13.1%

Casual Dining -16.4% -18.6% -8.1% -19.0% 10.5%

QsR -5.2% -6.7% -8.0% -9.1% -4.6%

Dec 09 Dec 10

$33.73 $31.25

$43.13 $48.79

$37.16 $41.07

$24.89 $23.74

Average Ticket Value

RELoAD DoLLAR VoLumE GRoWTH WAS 27.1%

December’s year-over-year dollar volume growth of reloads was 27.1%, the highest growth since April 2010. Specialty Retail dollar volume growth was 4.9%, down from 11.3% in November and 26.0% in october, reflecting deep discounting by merchants and a bargain-conscious consumer.

yEAR-oVER-yEAR RELoAD TRANSACTioN GRoWTH WAS 37.1%

in December, transaction growth of reloads was 37.1%, a slight drop from November’s growth of 39.3%. QSR merchants outperformed all other categories with 89.0% growth as budget-conscious consumers continued to frequent these merchants.

RELoAD AVERAGE TiCKETS iNCREASED ComPARED To NoVEmBER

December’s average ticket growth of reloads decreased -7.4%, an improvement from November’s decline of -10.8%. As the holiday season progressed, consumers reloaded additional funds to existing cards more frequently.

Reloads are the addition of value to an active closed loop gift card.

Page 5: SpendTrend - First Data...Edition: Full Month December 2010 | Published: January 14, 2011, 9:00 am EST GiFT CARD DoLLAR VoLumE SummARy FoR DECEmBER 2010 Total-25% 0% …

Further Information

5©2010 First Data Corporation. All Rights Reserved.SpendTrend™ Closed Loop Prepaid Cards | Edition: November 2010 | Version 121410

First Data SpendTrend Closed Loop Prepaid Cards, is based on total year-over-year activity and does not represent First Data’s financial performance. Closed Loop Prepaid Cards refers to merchant branded spending/gift cards, incentive and promotional cards.

The following terms and conditions (“Terms of Use”) comprise the Subscriber Agreement between First Data Corp. (“First Data”) and you (“Subscriber”), and govern Subscriber’s use of the SpendTrend™ reports (including any portions thereof) and any articles, text, data, information, and other materials and services related thereto (collectively, “SpendTrend™ reports”). Subscriber agrees to be bound by, and to use the SpendTrend™ reports in compliance with, the Terms of Use and all applicable laws, regulations, and rules. These Terms of Use may be amended from time to time and it is the Subscriber’s responsibility to review the Terms of Use for any updates. If you have any questions regarding the Terms of Use or the SpendTrend™ reports, please contact First Data SpendTrend™, Phone 1-800-430-0169, email: [email protected]

1. Subscriber is permitted to review, access, download, use, report, summarize, and print copies of the SpendTrend™ reports solely for Subscriber’s use as set forth in these Terms of Use. Except as expressly permitted herein, SpendTrend™ reports or any portions thereof, may not be otherwise reviewed, accessed, downloaded, used, reported, summarized, copied, reproduced, modified, distributed, or published in any form or media. Subscriber may not disclose or make available to third parties, portions of the SpendTrend reports (including summaries thereof).

2. sUBsCRIBeR shALL nOt ChAnge, OBsCURe, OR ReMOVe Any COPyRIght OR OtheR nOtICe OR LegenD APPeARIng On the sPenDtRenD™ RePORts; AnD sUBsCRIBeR shALL At ALL tIMes LIst FIRst DAtA As the sOURCe OF Any AnD ALL InFORMAtIOn, DAtA, RePORts, sUMMARy, QUOtes, AnD OtheR sPenDtRenD™ COntent thAt MAy Be DIsCLOseD tO thIRD PARtIes In COnFORMAnCe WIth these teRMs OF Use.

3. First Data does not provide any investment or financial advice and is not advocating the sale or purchase of any stocks, bonds, or securities. First Data expressly states, and Subscriber hereby acknowledges, that SpendTrend™ reports are provided solely for informational purposes only and is not to be used as a substitute for independent financial investment advice nor is it intended to be relied upon by any person or entity, including Subscriber’s clients/customers, for the purpose of investment or other financial decisions. the sPenDtRenD™ RePORts ARe nOt tO Be COnstRUeD As PROVIDIng InVestMent ADVICe AnD shOULD nOt Be UseD OR COnstRUeD, In WhOLe OR In PARt, As A BAsIs OR ReCOMMenDAtIOn FOR An InVestMent DeCIsIOn.

4. While First Data takes commercially reasonable measures to ensure the accuracy of the information and content contained in the SpendTrend™ reports, First Data makes no representations or warranties of any kind with respect to the SpendTrend™ reports. Further Subscriber agrees that all use of the SpendTrend™ reports by Subscriber hereunder shall be: (i) based on Subscriber’s own determination and evaluation; and (ii) at Subscriber’s sole risk. In addition, Subscriber shall not, directly or indirectly, challenge, contest, or otherwise disparage the SpendTrend™ reports or the value or validity of any

content/information therein. the sPenDtRenD™ RePORts ARe PROVIDeD tO sUBsCRIBeR “As-Is” AnD FIRst DAtA AnD Its AFFILIAtes, Agents, sUPPLIeRs AnD LICensORs eXPRessLy DIsCLAIM ALL WARRAntIes, eXPRess OR IMPLIeD, In ReLAtIOn tO the sPenD tRenD™ RePORts OR Any COntent OR Its Use By sUBsCRIBeR, InCLUDIng Any WARRAnty OF nOn-InFRIngeMent, ACCURACy, MeRChAntABILIty OR FItness FOR A PARtICULAR PURPOse. In nO eVent shALL FIRst DAtA, Its AFFILIAtes, Agents, sUPPLIeRs OR LICensORs Be LIABLe FOR Any InDIReCt, InCIDentAL, sPeCIAL OR COnseQUentIAL DAMAges, InCLUDIng WIthOUt LIMItAtIOn, DAMAges FOR LOss OF PROFIts, DAtA OR Use, InCURReD By eItheR PARty OR Any thIRD PARty.

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7. Subscriber shall not combine the SpendTrend™ reports or any portions thereof with any third party information, data, report, or content: (i) in a manner that states or suggests that First Data or the SpendTrend™ reports are endorsing, sponsoring, or otherwise affiliated with any such third party content, products, or services; or (ii) to create an independent report, article, index, or other product to be offered outside the Subscriber’s use.

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* If you are not a subscriber of the spendtrend™ reports, or do not agree to the terms of Use, and have received a copy of the spendtrend™ reports, you should destroy and/or permanently delete the document/file, and are hereby notified that any dissemination, distribution, or copying of the spendtrend™ reports is strictly prohibited.

For additional information please contact First Data SpendTrend™ at 1-800-430-0169, email: [email protected]

ABouT FiRST DATAAround the world, every second of every day, First Data makes payment transactions secure, fast and easy for merchants, financial institutions and their customers. First Data leverages its vast product portfolio and expertise to drive customer revenue and profitability. Whether the choice of payment is by debit or credit card, gift card, check or mobile phone, online or at the checkout counter, First Data takes every opportunity to go beyond the transaction. For more information, visit www.firstdata.com

All data is Prepaid closed data from First Data’s proprietary Prepaid systems.

All charts show year-over-year (yoy) growth based on same merchant activity for current month current year compared to same month prior year.

Growth rates are not seasonally adjusted.

Terms of Use

DEFiNiTioNSPrepaid Closed Loop Cards are merchant branded cards that can include spending cards, gift cards, incentive and promotional cards.

Activation is the initial purchase and loading of funds onto a closed loop gift card. The data shown represents the year-over-year growth in activations by dollar volume, transaction and average tickets for closed loop gift cards.

Redemptions represent the purchasing of goods or services with a closed loop gift card. The data shown represents the year-over-year growth in redemptions by dollar volume, transaction and average tickets for closed loop gift cards.

Reloads are the addition of value to an active closed loop gift card. The data shown represents the year-over-year growth in reloads by dollar volume, transaction and average tickets for closed loop gift cards.


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