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1 FORTUNE World's Most Admired Companies ® 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 SpendTrend ® Special Report Update | Coronavirus Impact on Consumer Spending SpendTrend ® Special Report All data is Fiserv proprietary data and includes only actual card-based forms of payment. SpendTrend is a macroeconomic indicator that reports aggregated year-over- year same store sales activity for card-based payments. SpendTrend from Fiserv does not represent Fiserv financial performance. © 2020 Fiserv. All rights reserved. May 22, 2020
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Page 1: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

1

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Update | Coronavirus Impact on Consumer Spending

SpendTrend® Special Report

All data is Fiserv proprietary data and includes only actual card-based forms of payment. SpendTrend is a macroeconomic indicator that reports aggregated year-over-year same store sales activity for card-based payments. SpendTrend from Fiserv does not represent Fiserv financial performance. © 2020 Fiserv. All rights reserved.

May 22, 2020

Page 2: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

2

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Executive Summary

Encouragingly, spending levels are starting to improve as

consumers get out more, stimulus measures appear to be

taking hold, capital markets rebound and populations

adjust their patterns to the coming “new normal.”

After three straight months of deceleration, spending levels in the

first 12 days of May improved as compared to April. Our

proprietary SpendTrend analysis shows that the YoY decline in

consumer spending improved from -34.4% in April, to -22.7% in

early May, as we seem to have moved past the trough level seen

in later March and the first half of April. Looking across sectors,

the sharpest rebounds can be seen in Building Materials,

Electronics and Furniture, where it appears that recent stimulus

has had a visible impact on the growth trajectory. More measured,

but still positive, rebounds are visible in Grocery, Dining, Clothing,

Gas Stations and Luxury. Travel and Entertainment remain in the

doldrums.

From the standpoint of payment choice, consumers continue to

eschew cash, where its share at the point of sale has declined 800

basis points since January. At the same time, the use of mobile

wallets for in-app and e-commerce purchases has almost doubled

in the last two months. New to our report, P2P payments are

showing measurable impact from stimulus payments, while small

business new account openings grew, possibly to take advantage

of the Paycheck Protection Program.

The loosening up of shelter orders across the United States

continues to be a key part of the narrative and generally appears to

be driving spending lift in sectors that have recently opened. While

current data points on spending are getting more positive, we

acknowledge that we are in the early stages of a potential rebound,

which may have heightened sensitivity to external shocks, such as

new infection rates. We will continue to share insights as we

monitor spending behaviors.

Page 3: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

3

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

3

U.S. Commerce Trends Through May 12

Page 4: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

4

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

2.1%0.2%

4.3% 2.8%1.7% 1.3% 2.1% 2.6% 1.9% 2.5% 2.4%

3.5% 3.5%1.8%

-17.4%

-34.4%

-22.7%

-40%

-35%

-30%

-25%

-20%

-15%

-10%

-5%

0%

5%

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May

2019 2020

1

Monthly SpendTrend Trajectory

While still in negative territory, May has seen notable signs of improvement in spending growth compared to April

YoY Sales Growth

Source: SpendTrend. Note: Data represents Brick & Mortar and E-commerce, on a same-store-sales basis. 1. May 1-12.

Page 5: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

5

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Source: SpendTrend. Note: Data represents Brick & Mortar and E-commerce, on a same-store-sales basis.

5

$38

$40

$42

$44

$46

$48

$50

$52

$54

$56

$58

$60

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

35%

40%

11

-Ja

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8-F

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22

-Fe

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7-M

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21

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4-A

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-Ap

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2-M

ay

YoY Transaction Growth

(7-day moving average)

Average Ticket

(7-day moving average)

Food, Beverageand Grocery

12-M

ay

$53

-3%

Average ticket

(right axis)

Transaction growth

(left axis)

Growth rates have been

impacted by consumers

working through their

stockpiles of supplies and

shopping less frequently.

Ticket sizes have pulled back

slightly, but still remain well

above pre-crisis levels.

Stimulus payments may have

shifted dining spend from

grocery to more dining out /

pick-up (see next slide)

Page 6: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

6

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Source: SpendTrend. Note: Data represents Brick & Mortar and E-commerce, on a same-store-sales basis.

6

YoY Transaction Growth (7-day moving average)

Ex-QSR begins February 1.

Dining Out and Restaurants

Growth rates have moved

from “stabilization” in the first

half of April, to “rebounding”

in the back half and into May.

Growth is benefiting as

consumers adjust to new

distribution models and

locations start to reopen.

12-M

ay

-70%

-60%

-50%

-40%

-30%

-20%

-10%

0%

10%

11

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25

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22

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Ex-QSR

-23%

-46%

Stimulus payments

may have shifted

dining spend from

grocery to more

dining out / pick-up

(see prior slide)

Page 7: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

7

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Source: Fiserv. SpendTrend. Note: Data represents Brick & Mortar and E-commerce, on a same-store-sales basis. 1. February 1-14. 2. February 15-28. 3. March 1-15. 4. March 16-31. 5. April 1-14. 6. April 15-30.

Dining Out and Restaurants Category Breakdown

YoY Sales Growth

Weakest No Growth Strongest

SpendTrend® Special Report

QSR has been a bright spot

throughout the crisis, posting

the relatively strongest

growth rates. While all other

dining sub-sectors remain in

negative territory, QSR has

moved back to seeing

positive growth trends.

1H

February1

2H

February2

1H

March3

2H

March4

1H

April52H

April6May

1-12

Casual Dining 0.0% 4.7% -11.8% -76.8% -76.7% -72.2% -66.9%

Family Dining 2.3% 4.2% -10.3% -71.9% -75.1% -69.0% -61.9%

Fast Casual 2.7% 3.5% -3.4% -43.3% -42.3% -26.4% -24.6%

QSR 9.0% 8.0% 5.9% -21.4% -19.6% -0.1% 6.4%

Upscale Dining 1.2% 6.8% 0.6% -87.9% -88.5% -88.7% -86.2%

Total Restaurants 2.8% 4.7% -4.5% -49.2% -40.0% -33.5% -29.3%

Page 8: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

8

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Source: SpendTrend. Note: Data represents Brick & Mortar and E-commerce, on a same-store-sales basis.

8

Building Materials and Garden Supply YoY Transaction Growth (7-day moving average)

The traditional spring selling

season, warm weather and

continued stay-at-home

dynamics have combined to

create a “perfect storm” of

opportunity for the sector,

helping drive very strong

demand into May – as

evidenced by providers’

recent earnings reports.-8%

-4%

0%

4%

8%

12%

16%

20%

24%

28%

32%

36%

11

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22

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21

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4-A

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2-M

ay

27%

12-M

ay

Page 9: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

9

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Source: SpendTrend. Note: Data represents Brick & Mortar and E-commerce, on a same-store-sales basis.

9

Electronics and Appliances YoY Transaction Growth (7-day moving average)

-2%

Trends for the sector have

been volatile throughout the

crisis, but the latest upward

move may be the result of

stimulus payments, which

has helped support demand

for computing and gaming

devices, along with small

appliances as consumers do

more cooking from home.

12-M

ay

-30%

-25%

-20%

-15%

-10%

-5%

0%

5%

10%

11

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25

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8-F

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22

-Fe

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21

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2-M

ay

Potential lift from

stimulus payments

Page 10: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

10

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

10

Gas Stations

Consumers are starting to

become more mobile, as

evidenced by Apple® mobility

data. Not surprisingly, this

dynamic is driving a

corresponding rebound in

demand for gasoline.

Source: SpendTrend, Apple Mobility Trends Reports. Note: SpendTrend data represents Brick & Mortar and E-commerce, on a same-store-sales basis. Apple Mobility Trends represents the driving index and is derived from anonymized Apple Maps data requests, and are based on the change in number of routing requests made over time. Apple Mobility Trends is through May 10.

YoY Transaction Growth

(7-day moving average)

Apple Mobility Trends

(7-day moving average)

Apple Mobility

Trend (right axis)

Transaction growth

(left axis)

12-M

ay

50

60

70

80

90

100

110

120

-35%

-30%

-25%

-20%

-15%

-10%

-5%

0%

5%

10%

11

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21

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2-M

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-24%

84

Page 11: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

11

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Source: SpendTrend. Note: Data represents Brick & Mortar and E-commerce, on a same-store-sales basis.

11

Clothing

YoY Transaction Growth (7-day moving average)

-51%

Clothing started the year in

weak territory, and soon

became one of the hardest hit

categories during the crisis.

Nevertheless, Clothing is

seeing a long-awaited rebound,

though overall trends remain

solidly in negative territory.

12-M

ay

-80%

-70%

-60%

-50%

-40%

-30%

-20%

-10%

0%

10%

11

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8-F

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22

-Fe

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7-M

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21

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4-A

pr

18

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r

2-M

ay

Page 12: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

12

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Source: SpendTrend. Note: Data represents Brick & Mortar and E-commerce, on a same-store-sales basis.

12

Furniture

YoY Transaction Growth (7-day moving average)

-29%

Trends have been tracking

somewhat similarly to those

for Clothing – both are

discretionary sectors with

pre-pandemic weakness. That

said, the mid-April growth

spike suggests consumers

may be using their stimulus

payments to refresh their

living spaces as they spend

more time at home. 12-M

ay

-60%

-50%

-40%

-30%

-20%

-10%

0%

10%

11

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25

-Ja

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8-F

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22

-Fe

b

7-M

ar

21

-Ma

r

4-A

pr

18

-Ap

r

2-M

ay

Potential lift from

stimulus payments

Page 13: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

13

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

13

Luxury Goods

The Luxury category is

seeing a tight, albeit slightly

lagging, correlation with

moves in the stock market.

12-M

ay

S&P 500

(7-day moving average)

YoY Transaction Growth

(7-day moving average)

2,300

2,500

2,700

2,900

3,100

3,300

3,500

-80%

-70%

-60%

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

11

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25

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22

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21

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4-A

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-46%

S&P 500

(right axis)

Transaction growth

(left axis)

2,882

Source: SpendTrend, Refinitiv. Note: SpendTrend data represents Brick & Mortar and E-commerce, on a same-store-sales basis.

Page 14: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

14

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Source: SpendTrend. Note: Data represents Brick & Mortar and E-commerce, on a same-store-sales basis.

14

Entertainment and Leisure YoY Transaction Growth (7-day moving average)

-73%

The sector continues to see

some of the weakest trends

as these venues remain the

most vulnerable to social

distancing and lockdown

measures.

12-M

ay

-90%

-80%

-70%

-60%

-50%

-40%

-30%

-20%

-10%

0%

10%

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Page 15: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

15

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Source: SpendTrend. Note: Data represents Brick & Mortar and E-commerce, on a same-store-sales basis.

15

Travel

YoY Transaction Growth (7-day moving average)

While mobility is generally

increasing across the

United States, people are

doing it through their own

means, such as walking

and driving, rather than

through commercial

methods.

12-M

ay

-95%-100%

-90%

-80%

-70%

-60%

-50%

-40%

-30%

-20%

-10%

0%

10%

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Page 16: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

16

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

16

Additional Analysis

Page 17: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

17

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Source: Fiserv. 1. Measured as U.S. cash transactions as a percent of total at Clover merchants.

Cash Usage at the Point of Sale

Will covid-19 end the use of paper money?

The Washington Post

How coronavirus on your cash is payment

game changer

Yahoo Finance

World Health Organization: ‘We did NOT

say that cash was transmitting coronavirus’

MarketWatch

Cash Usage Decrease1 (14-day moving average)

15

-Jan

20

-Jan

25

-Jan

30

-Jan

4-F

eb

9-F

eb

14

-Fe

b

19

-Fe

b

24

-Fe

b

29

-Fe

b

5-M

ar

10

-Mar

15

-Mar

20

-Mar

25

-Mar

30

-Mar

4-A

pr

9-A

pr

14

-Apr

19

-Apr

24

-Apr

29

-Apr

4-M

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9-M

ay

SpendTrend® Special Report

804 bps ↓decrease in cash usage

since the start of 2020…

but it may be

reaching a bottom

Page 18: SpendTrend Special Report Update | Coronavirus Impact on ... · Upscale Dining 1.2% 6.8% 0.6% -87.9% 88.5% 88.7% 86.2% ... The traditional spring selling season, warm weather and

18

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Mobile WalletIn-App E-Commerce Activity

Mobile Wallet (In-App / E-Commerce) Share of Transactions1

(7-day moving average)

SpendTrend® Special Report

Mobile Wallet in-app /e-commerce

activity increased as brick and

mortar stores closed and

consumers shifted to delivery and

pick-up, though its move appears

to have plateaued recently as

some restrictions have eased.

6-J

an

13

-Jan

20

-Jan

27

-Jan

3-F

eb

10

-Fe

b

17

-Fe

b

24

-Fe

b

2-M

ar

9-M

ar

16

-Mar

23

-Mar

30

-Mar

6-A

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-Apr

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-Apr

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-Apr

4-M

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11

-May

Source: Fiserv. 1. Measured as Mobile E-commerce transactions as a percent of overall transactions. Mobile E-commerce transactions include transactions performed through mobile wallets such as Masterpass, Visa Checkout, Walmart Pay®, Apple Pay®, Samsung Pay® and Google Pay®, but excludes face-to-face contactless near field communications (NFC) transactions conducted via methods such as Apple Pay®, Samsung Pay® or Google Pay®.

~2x ↑increase in penetration of mobile

wallet in-app / e-commerce

transactions since mid-March

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19

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

ATM Transaction Trends

While ATM withdrawals declined

due to less need for cash on

hand, this trend has moderated

somewhat and average

withdrawal amounts have

increased, possibly due to

stimulus payments and some

banks increasing withdrawal

limits.

Source: Fiserv. Note: ATM withdrawal transactions includes STAR® and Accel® network transactions. 1. February 1-14. 2. February 15-28. 3. March 1-15. 4. March 16-31. 5. April 1-15. 6. April 16-30.

-6%-2%

-7%

-49%-50%

-45%

-39%

$126.44$127.57 $128.20

$125.88

$128.91 $128.75

$134.51

1HFebruary

2HFebruary

1HMarch

2HMarch

1HApril

2HApril

May1-9

Average Withdrawal Amount

YoY Growth – Number of Transactions

SpendTrend® Special Report

1 2 3 4 5 6

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20

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

Spending by Type

While Nondiscretionary spend

(as a percent of total) peaked in

the second half of March as

consumers focused on the

essentials, Discretionary spend

is making a comeback as stores

open up and consumers expand

their shopping envelope.

Sales Mix by Spending Type

SpendTrend® Special Report

Source: Fiserv. 1. January 1-15. 2. January 16-31. 3. February 1-14. 4. February 15-28. 5. March 1-15. 6. March 16-31. 7. April 1-15. 8. April 16-30.

Discretionary Nondiscretionary Services

1H January 2H January 1H February 2H February 1H March

2H March 1H April 2H April May 1-9

1 2 3 4 5

6 7 8

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21

FORTUNE World's Most Admired Companies®

2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020

SpendTrend® Special Report

P2P Trends

P2P payment growth steadily

decelerated in March, more so for

Gen Z than other generations;

however, once stimulus payments

arrived, P2P transfers by Gen Z saw

the largest spike.

Source: Fiserv.

SpendTrend® Special Report

Source: Fiserv.

Dollar Amount Growth by Selected Generations – YoY Growth

Transaction Count Growth by Amount Range – YoY Growth

1-J

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-Jan

21

-Jan

31

-Jan

10

-Fe

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20

-Fe

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11

-Mar

21

-Mar

31

-Mar

10

-Apr

20

-Apr

30

-Apr

10

-May

GenZBoomer Stimulus payments arrive

1-J

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-Jan

21

-Jan

31

-Jan

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-Fe

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20

-Fe

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1-M

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-Mar

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-Mar

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-Mar

10

-Apr

20

-Apr

30

-Apr

10

-May

$1,000-$2,000

All Transactions

Stimulus payments arrive

Similarly, transaction growth across

all size ranges decelerated in March,

but those between $1,000-$2,000

increased the most in April, coinciding

with stimulus payments of $1,200.

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22

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SpendTrend® Special Report SpendTrend® Special Report

Bank Account Activity

The rate of overdrafts is decreasing as

consumers spend less.

Consumer Accounts Entering Overdraft – YoY Growth

Consumer Accounts with Deposits – YoY Growth

New Small Business Accounts – YoY Growth

1

As lockdowns occurred, payroll and other

electronic deposits continued apace, but

cash and check deposits stagnated.

Recently, cash and check deposits

increased as restrictions eased.

Small businesses ramped up account

openings, possibly to take advantage of the

Paycheck Protection Program.

Source: Fiserv. 1. Through May 7.

Week of 16-Mar Week of 4-May1

4,300 bps

deceleration

Week of 23-Mar Week of 4-May

ACH

Cash & Check

1

3,200 bps

acceleration

Week of 23-Mar Week of 4-May

12,000 bps

acceleration

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SpendTrend® Special Report

Same Store figures include activity (amount of USD sales volumes or transactions) for merchant locations that

are open and have activity in both comparison time periods. They are not reflective of overall Fiserv activity.

Same Store Dollar Volume growth reflects the percent change in the USD amount of same store sales (net of

returns) in the current period compared to the same period in the prior year. Same Store Transaction growth

reflects the percent change in the number of same store transactions (net of returns) in the current period

compared to the same period in the prior year.

Same Store Average Ticket is derived by dividing the total USD amount of Same Store Sales for a specified

period by the total number of Same Store Transactions for that same period.

Same Store Sales Data includes sample data which we believe generally reflects current trends but does not

include all data available to Fiserv and specifically excludes Salem platform, Bank of America proprietary

platform, and Bank of America TSYS platform activity.

All data contains Credit, Debit and EBT transactions.

All charts show year-over-year (YoY) growth rates for same time period in previous year. Growth rates are not

seasonally adjusted.

Cash Usage at the Point of Sale includes transactions conducted at Clover Point of Sale terminals.

Mobile Wallet (in-app/e-commerce) includes transactions performed through mobile wallets such as Masterpass,

Visa Checkout, Walmart Pay, Apple Pay, Samsung Pay and Google Pay, but excludes face-to-face contactless

near field communications (NFC) transactions conducted via methods such as Apple Pay, Samsung Pay or

Google Pay.

P2P is person-to-person cash transfer services initiated with bank accounts at select financial institutions.

How to Read SpendTrend

All growth rates compare current performance to that of the same period prior year. We believe year-over-year

growth better reflects organic spending patterns. 7-day moving averages reflect the mean of the prior seven (7)

days.

We do not adjust for seasonality. We believe that seasonality adjustments are best made by the users of our

reports.

Our analysis is based on normalized POS activity from Fiserv’s proprietary systems. Our data includes only

card-based payments and checks where appropriate. Key differences between SpendTrend and other available

reports:

Government and network association reports are often based on surveys and estimates rather than actual POS

activity.

Government and network association reports often make sequential growth comparisons (i.e. April 2020 vs.

March 2020 instead of April 2020 vs. April 2019).

Government and network association reports make adjustments for assumptions and seasonality.

Terms and Conditions

The following terms and conditions (“Terms of Use”) apply to persons who are authorized to receive or obtain possession (“Rec ipient”) of this SpendTrend® report which was

prepared by First Data Merchant Services LLC (“First Data”), an affiliate of Fiserv, Inc. (referred to collectively as “Fiserv”) and governs Recipient’s use of the SpendTrend report

(including any portions or derivations thereof) and any articles, text, data, information, and other materials and services related thereto or included herein (collectively, “SpendTrend

report”). If Recipient is a subscriber to SpendTrend report, the terms of the subscriber agreement are in addition to and sha ll control to the extent there is any conflict with the terms

herein. Recipient agrees to be bound by, and to use the SpendTrend report in compliance with, the Terms of Use and all applicable laws, regulations, and rules. These Terms of Use

may be amended from time to time by Fiserv without notice and it is the Recipient’s responsibility to review the Terms of Use on www.spendtrend.com for updates, if any. If you have

any questions regarding the Terms of Use or the SpendTrend report, please contact Fiserv SpendTrend at [email protected].

1. Recipient is permitted to review, use, report, summarize, and print copies of the SpendTrend report solely for Recipient’s internal use as set forth in these Terms of Use. Except as

expressly permitted herein, the SpendTrend report or any portions thereof may not be otherwise reviewed, accessed, downloaded, used, reported, summarized, copied, reproduced,

modified, distributed to third parties, or published in any form or media. Recipient may not disclose or make available to third parties, all or any portion of the SpendTrend report

(including summaries thereof). The SpendTrend report is created with data that includes processing data from Fiserv’s credit, debit, EBT and check information warehouse that

Fiserv owns or has a contractual or other right to provide to Recipient through SpendTrend.

2. RECIPIENT SHALL NOT CHANGE, OBSCURE, OR REMOVE ANY COPYRIGHT OR OTHER NOTICE OR LEGEND APPEARING ON THE SPENDTREND REPORT; AND

RECIPIENT SHALL AT ALL TIMES LIST FISERV AS THE SOURCE OF ANY AND ALL INFORMATION, DATA, REPORTS, SUMMARY, QUOTES, AND OTHER SPENDTREND

CONTENT THAT MAY BE DISCLOSED TO THIRD PARTIES IN CONFORMANCE WITH THESE TERMS OF USE.

3. Fiserv does not provide any investment or financial advice and is not advocating the sale or purchase of any stocks, bonds, or securities. If Recipient is able to discern any

information about a particular entity or fund from the information in the SpendTrend report, either alone or with other information in the possession of Recipient. Recipient

understands and acknowledges that the information may be insider information under applicable law or otherwise restricted and Recipient will limit its use thereof in accordance with

applicable laws. Fiserv expressly states, and Recipient hereby acknowledges that this SpendTrend report is provided solely for informational purposes only and is not to be used as

a substitute for independent financial investment advice nor is it intended to be relied upon by any person or entity, including Recipient’s clients/customers, for the purpose of

investment or other financial decisions. This SpendTrend report contains forward-looking statements which involve significant risks and uncertainties, and a number of factors, both

foreseen and unforeseen, could cause actual results to differ materially from current expectations. THE SPENDTREND REPORT IS NOT TO BE CONSTRUED AS PROVIDING

INVESTMENT ADVICE AND SHOULD NOT BE USED OR CONSTRUED, IN WHOLE OR IN PART, AS A BASIS OR RECOMMENDATION FOR AN INVESTMENT DECISION.

4. While Fiserv takes commercially reasonable measures to ensure the accuracy of the information and content contained in the SpendTrend report, Fiserv makes no

representations or warranties of any kind with respect to the SpendTrend report. Further Recipient agrees that all use of the SpendTrend report by Recipient hereunder shall be: (i)

based on Recipient’s own determination and evaluation; and (ii) at Recipient’s sole risk. In addition, Recipient shall not, d irectly or indirectly, challenge, contest, or otherwise

disparage the SpendTrend report or the value or validity of any content/information therein. THE SPENDTREND REPORT IS PROVIDED TO RECIPIENT “AS-IS” AND FISERV

AND ITS AFFILIATES, AGENTS, SUPPLIERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN RELATION TO THE SPEND TREND

REPORT OR ANY CONTENT OR ITS USE BY RECIPIENT, INCLUDING ANY WARRANTY OF NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE. IN NO EVENT SHALL FISERV OR ITS AFFILIATES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL

OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA OR USE, INCURRED BY EITHER PARTY OR ANY THIRD

PARTY. FISERV AND ITS AFFILIATES, AGENTS, SUPPLIERS OR LICENSORS’ MAXIMUM LIABILITY ARISING OUT OF THE RECEIPT AND USE OF THIS SPENDTREND

SHALL BE SOLELY AS SET FORTH IN THE SUBSCRIBER AGREEMENT OR THE FEES PAID TO FISERV FOR THIS SPENDTREND REPORT.

5. Recipient shall indemnify, defend, and hold harmless, Fiserv, its affiliates, and/or related companies and their respective officers, directors, employees, agents, licensors,

expenses, damages and costs, including reasonable attorney’s fees, resulting from or related to Recipient’s use of the SpendTrend report, or any portions thereof, and/or any

violation of this Agreement or the Terms of Use.

6. Recipient agrees that Fiserv, its affiliates and/or related companies own all rights and title in and to the SpendTrend report, including all content. In addition, all trademarks,

service marks, logos, trade dress, and names (“Trademarks”) appearing on the SpendTrend report are the exclusive property of Fiserv, its affiliates or other respective owners.

Recipient is not being granted any rights, permission, or license to use any of the Trademarks. All rights in the SpendTrend report and Trademarks are expressly reserved by Fiserv.

7. Recipient shall not combine the SpendTrend report or any portions thereof with any third party information, data, report, or content: (i) in a manner that states or suggests that

Fiserv or the SpendTrend report is endorsing, sponsoring, or otherwise affiliated with any such third party content, products, or services; or (ii) to create an independent report,

article, index, or other product to be offered outside the Recipient’s use.

8. The SpendTrend report may contain references or information obtained from third parties (“Third Party Information”). Fiserv does not make any representations or warranties

regarding any Third Party Information and Recipient agrees that Fiserv is not responsible for, and does not control the Third Party Information. * If you are not an authorized

Recipient of the SpendTrend report, or do not agree to the Terms of Use, and have received a copy of the SpendTrend report, you are not permitted to retain the SpendTrend report

and must destroy or permanently delete the document/file, and are hereby notified that any use, dissemination, distribution, or copying of the SpendTrend report is strictly prohibited.

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